# SlickText Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SlickText the right SMS Marketing solution for you? Explore 268 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/155430/SlickText-com/reviews --- SlickText 4.8 (268) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of SlickText Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews tb tiffany b TellerNon-Profit Organization Management, 501 - 1,000 employeesUsed the software for: More than 2 years. “I love that works well with Microsoft Excel and that the system gives the capability to use SMS messaging and email to each mobile number.“ September 20, 2024 SW Sharvin W Creative DirectorDesign, Self-employedUsed the software for: 1-2 years. “It sucks bit that I can't pause the account in some form or fashion to retain the contacts.“ September 3, 2024 tb tiffany b TellerNon-Profit Organization Management, 501 - 1,000 employeesUsed the software for: More than 2 years. “It's a great tool for staying in touch with my customers, as the messages are delivered instantly, and the open rate is much higher compared to emails.“ September 20, 2024 AW Amy W Culture and Communications CoordinatorConsumer Electronics, 201 - 500 employeesUsed the software for: 1-2 years. “Having to create a list within a list is somewhat cumbersome.“ March 17, 2025 AD Amber D HR ManagerConstruction, 51 - 200 employeesUsed the software for: 1-2 years. “Ease of use, easily accessible customer service, ability to instantly send messages, and ability to have a text conversation without it taking from our balance.“ June 28, 2025 AB Alex B Marketing managerFinancial Services, 2 - 10 employeesUsed the software for: 6-12 months. “The limited number of Textgroups can be hard.“ February 25, 2025 KA Kristy A Emotional Health ConsultantHealth, Wellness and Fitness, Self-employedUsed the software for: Less than 6 months. “It gives me the opportunity to send texts without creating a massive group text.“ October 2, 2024 KL Kenniqua L HairstylistCosmetics, Self-employedUsed the software for: Less than 6 months. “I don't love the Character limits when using emojis“ January 13, 2025 ## Showing most helpful reviews Showing 1-25 of 268 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jamie L. Project Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "Many Great Features" February 12, 2024 4.0 Pros Interface, easy to use, custom fields, ability to create segments, survey texts that are linked to contacts, tracking click rate of URLs. My favorite thing is that text messages rollover to the next month. Customer service has been superb so far as well. They are always available and quickly answer my questions. Cons I cannot merge select contacts from one textword to another. I don't receive a confirmation once a scheduled campaign has been deployed. Alternatives considered [Textedly](https://www.capterra.com/p/150912/Textedly/) Reason for choosing SlickText offers a rollover on unused text messages and URL tracking. Review Source FM Fawaz M. General Manager Automotive Used the software for: 1-2 years ### "User Feedback " July 20, 2025 4.0 My experience is really good. Slick Text is a great tool to use as well as reach and grow an audience. Pros The ease of use. It is very user-friendly. The fact that you can roll-over your unused credits and wait to send out a bigger campaign to maximize the effect is amazing. Cons That they are not open on the weekends. Sometimes I have to run campaigns on the weekends and I have to wait to ask a quick question if I do get stuck. Alternatives considered [Rinsed](https://www.capterra.com/p/10012148/Rinsed/) Reason for choosing SlickText ease of use. easier to setup and better accessible customer support. Switched from [Rinsed](https://www.capterra.com/p/10012148/Rinsed/) simple to use with rollover credits that can be used later on. Review Source LG LaTasha G. Womens wellness coach Health, Wellness and Fitness Used the software for: 6-12 months ### "Great value!" February 15, 2024 3.0 Pros I liked scheduling out texts for a campaign over the course of 4 weeks which saved so much time. Cons Not too many down sides. I will cpntineu to use this service. Review Source LP Laura P. Executive Board Member Non-Profit Organization Management Used the software for: 6-12 months ### "Very User-Friendly" May 3, 2025 5.0 The tool is easy to use. Both their human and virtual support is great and easily accessible. I appreciate the videos that are embedded in the exact functionality for a quick view. Pros I like how user-friendly the tool is. It is easy to import contacts when needed and reach our constituents. Cons I dislike that we must create or import new contact(s) when adding another textword. Ideally, we should not have duplicates, and the contact could be added to any textword. Alternatives considered [Textedly](https://www.capterra.com/p/150912/Textedly/)[Gloo Messaging](https://www.capterra.com/p/230260/Gloo/)[EZ Texting](https://www.capterra.com/p/145848/Ez-Texting/) Reason for choosing SlickText We chose this tool because of the available tools ootb. The rep we demo-ed with was great and very responsive. We are a few PTO moms who are volunteering our time, and we needed something easy to manage. Review Source DA Dewey A. Maintenance Supervisor Non-Profit Organization Management Used the software for: 6-12 months ### "Easy Setup and Very Affordable" April 10, 2025 5.0 I love Slick Text and their support is top notch. Within minutes of signing up I was already sending messages through Text words! Pros It's mostly intuitive and support is always quick to respond. Cons Sometimes the available marketing tools need a little explaining. It's not always clear how to use these tools. Alternatives considered [ClickSend](https://www.capterra.com/p/175783/ClickSend/)[Textedly](https://www.capterra.com/p/150912/Textedly/) Reason for choosing SlickText Slick Text offered a nearly full function trial. I really enjoyed the ease of use! Review Source LW Linda W. Admin Assistant Health, Wellness and Fitness Used the software for: 6-12 months ### "SoCal Wellness / Slicktext" January 14, 2025 5.0 My experience with has been positive; it's been instrumental in helping our small business grow. Pros I love how user-friendly it is, with fast support from representatives and helpful tutorials. Cons Everything has been very useful so far, and I haven't found anything to dislike. Switched from [EZ Texting](https://www.capterra.com/p/145848/Ez-Texting/) We made the switch because we experienced double charges to our account instead of a single monthly charge, which prompted us to seek a more reliable solution. Review Source DJ Daria J. Owner and Operator Entertainment Used the software for: 6-12 months ### "SLICKTEXT IS HELPING ME GROW" May 7, 2025 4.0 My overall experience with has been eventful. It’s helping my business grow. Pros I like that it’s easy to use. I am able to stay connected via mobile through the app with my clients. Cons Overall there isn’t anything I least like about as of yet. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) seemed easier for me to use. The access to use and customer service seemed to respond faster. Review Source ND Natalie D. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Marketing with Slicktext " May 2, 2025 4.0 Pros The processes of the set up was manageable. The ease of signing up for the services . Cons That I can only have 2 groups and customer service. The length of time for my phone number to register. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing SlickText Highly recommended by a mentor so I went with it Review Source AB Alex B. Marketing manager Financial Services Used the software for: 6-12 months ### "Great product- great opportunity " February 25, 2025 5.0 overall been a great experience- cant complain Pros Very user friendly and makes communicating with clients so easy. Being able to reply and have real conversations is great Cons The limited number of Textgroups can be hard. wanting to text one person or a subgroup info but not being able to can be tricky Switched from [Twilio Flex](https://www.capterra.com/p/223888/Twilio-Flex/) We could not make the product work. We tried to integrate twilio into our microsoft dynamics but it never worked at all. Tried and tried. Finally did a test with and it was so great I signed right up Review Source KA Kayla A. Dance Ministry Educator Fine Art Used the software for: 1-2 years ### "SlickText review " January 5, 2025 5.0 Pros I like most the clear communication across our studio. Cons I do not like the maximum characters for texts. Switched from [Sideline](https://www.capterra.com/p/149773/Sideline/) We made the switch because multiple users weren’t able to be on the same account Review Source KM Kristi M. Owner Apparel & Fashion Used the software for: 6-12 months ### "Slick text is great!! " July 22, 2024 5.0 My experience has been fantastic! Customer service is superior and it is so easy to use. Pros I love the flexibility and how affordable it is! Also very user friendly Cons I have used 3 other platforms and I have no complaints about this one! Switched from [LoyaltyStream](https://www.capterra.com/p/267241/Stream-Loyalty/) They could not seen how to figure out how to not overcharge and how to get their numbers from being blocked and follow federal laws Review Source NG Nicole G. Office Manager Financial Services Used the software for: Less than 6 months ### "Great and Immediate Customer Support" September 6, 2024 5.0 Every time I have reached out to customer service, I get an immediate response with resolution. Pros Beautiful interface with high marketing potential Cons I am a new user and do not have anything negative to say. Switched from [Textedly](https://www.capterra.com/p/150912/Textedly/) Marketing tools are more intuitive with slick text and the contact management is superior Review Source TL Tito L. Systems Administrator Entertainment Used the software for: 2+ years ### "An Assistant in my Pocket!!" October 26, 2022 5.0 My overall experience with has been GREAT!!! 1-10, I'd definitely give it a 10. The product is great and the customer service is top teir!! Pros What I LOVE most about is the ability to schedule the texts to go out when I want them to. This gives me the leverage that I need to reach people at prime times as opposed to being stuck to having to send the message 'right then'. Cons The only thing that I like least about this software is the fact that sending a picture takes up double the amount of texts. I really dont understand why this is, but I just roll with it and manage my texts accordingly. I DO however, love the rollover feature where unused texts carry over to the next month. That helps. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing SlickText Because with Mailchimp, the engagement rate is nowhere near as high with emails as it is with text messages. It just made sense to roll with . Review Source Response from SlickText October 28, 2022 Hi Tito, Thank you so much for taking the time to leave us this great review! We're right there with you wishing MMS messages were the same cost as SMS. Unfortunately, cell phone carriers charge extra to send photos, which trickles down to SlickText users. Great to hear that you're loving the platform and finding a ton of great use out of it! - Dylan LC Lisa C. Executive Assistant Education Management Used the software for: 6-12 months ### "Good Stuff" December 17, 2024 5.0 Great! The scheduling was easy for onboarding via Zoom. It was informative and I was encouraged to reach out with questions at any time. The online support for billing, plans, and information is quick and convenient. Pros Easy chat online has ALWAYS been consistent, helpful, and quick. Cons Nothing really. I haven't had any complaints so far! Review Source tB tiffany B. Teller Non-Profit Organization Management Used the software for: 2+ years ### "SlickText is lifesaver for large nonprofits" September 20, 2024 5.0 I've been using this SMS messaging service for a few years now, and I must say it's fantastic! The interface is user-friendly, making it easy to send out bulk messages in just a few clicks. It's a great tool for staying in touch with my customers, as the messages are delivered instantly, and the open rate is much higher compared to emails. The scheduling feature is a game-changer, allowing me to plan my campaigns ahead of time. Plus, the analytics provided help me track engagement, which has significantly boosted our outreach efforts. Highly recommended for any business looking for effective, direct communication. Pros I love that works well with Microsoft Excel and that the system gives the capability to use SMS messaging and email to each mobile number. Cons Nothing I love everything about this software. Review Source RH Rhonda H. Owner Retail Used the software for: Less than 6 months ### "Great opportunity for growth" November 22, 2024 5.0 Love the app and the ability to respond with our customers Pros Ease of use and ROI Great training options for every step Cons Help is not readily available:( Live chat 24/7 would be awesome! Review Source AP Ashley P. Operations Education Management Used the software for: 6-12 months ### "An amazing experience " November 25, 2024 5.0 Pros How easy and fast it is to navigate the website. Cons Not being able to add 2 or more pictures in one message Review Source SH Salina H. Owner Retail Used the software for: 2+ years ### "Every small business must-have!" September 17, 2024 5.0 It's been a great addition to our small business. Pros We like how easy it is to use and can send out text at any given time. Cons We have to keep changing plan to accommodate our growing database. Alternatives considered [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) Reason for choosing SlickText Price, ease of product and customer service. Review Source KL Kenniqua L. Hairstylist Cosmetics Used the software for: Less than 6 months ### "I love Slick Text!" January 13, 2025 5.0 I truly Love it! It did exactly what I need Pros How easy you can send from your phone, without having to log in from a desktop Cons I don't love the Character limits when using emojis Review Source fJ francisco J. barber Health, Wellness and Fitness Used the software for: Less than 6 months ### "good app Litle expensive" December 5, 2024 5.0 Pros easy to use make easy to get in touch with customers Cons price i will like to be cheaper so we can send more text Review Source KA Kristy A. Emotional Health Consultant Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great features if you have the right website or business page" October 2, 2024 4.0 I like the features it offers, but I wasn't able to use them because I don't have a website set up and the business pages that I use weren't sufficient. Pros It gives me the opportunity to send texts without creating a massive group text. You can also enter the number in once and and text relevant campaigns to them in the future. Cons You need a specific type of website to prove you are a business to use the service. Review Source YA Ysa A. Owner Arts and Crafts Used the software for: Less than 6 months ### "A great marketing tool!" September 9, 2024 5.0 Pros made it easy to communicate with my subscriber list. Cons Its a great tool! Would love to see it integrated with email and/or phone. Review Source LN LeAnn N. Owner Retail Used the software for: 2+ years ### "Slick Text" July 12, 2024 5.0 Pros Not having much time as owner of business slick text was so easy to navigate. Cons I liked everything. And I dont say that about very many activities involving computer work. Review Source IU Isaiah U. Operations Manager Hospitality Used the software for: Less than 6 months ### "Slick Text " August 27, 2024 5.0 It’s been a good experience. I’ve not had any issues. Pros The ease of setup as well as how easy to use it is. Cons There has not really been anything that I do not like. Review Source ML Madison L. Office Managee Construction Used the software for: 1-2 years ### "Simple & Effective Company Messaging!" June 15, 2023 5.0 It’s great. We can get a message out quickly and anyone can operate it! Pros We love how easy it is to send a message out & the option 2 way messaging! All the features are great! We love ! Cons I do wish there was an option to add multiple ‘text words’ to a contact versus adding them again under another one. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.