# SlickText Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is SlickText the right SMS Marketing solution for you? Explore 268 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/155430/SlickText-com/reviews

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SlickText

4.8 (268)

[View alternatives](https://www.capterra.com/p/155430/SlickText-com/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 15th, 2026

# Reviews of SlickText

Ease of use

4.8

Customer Service

4.9

## Pros and Cons in Reviews

tb

tiffany b

TellerNon-Profit Organization Management, 501 - 1,000 employeesUsed the software for: More than 2 years.

“I love that works well with Microsoft Excel and that the system gives the capability to use SMS messaging and email to each mobile number.“

September 20, 2024

SW

Sharvin W

Creative DirectorDesign, Self-employedUsed the software for: 1-2 years.

“It sucks bit that I can't pause the account in some form or fashion to retain the contacts.“

September 3, 2024

tb

tiffany b

TellerNon-Profit Organization Management, 501 - 1,000 employeesUsed the software for: More than 2 years.

“It's a great tool for staying in touch with my customers, as the messages are delivered instantly, and the open rate is much higher compared to emails.“

September 20, 2024

RA

Rosie A

Social MediaInsurance, 11 - 50 employeesUsed the software for: I used a free trial.

“I am not able to receive a list of the failed sent messages phone numbers.“

May 21, 2024

AD

Amber D

HR ManagerConstruction, 51 - 200 employeesUsed the software for: 1-2 years.

“Ease of use, easily accessible customer service, ability to instantly send messages, and ability to have a text conversation without it taking from our balance.“

June 28, 2025

AW

Amy W

Culture and Communications CoordinatorConsumer Electronics, 201 - 500 employeesUsed the software for: 1-2 years.

“Having to create a list within a list is somewhat cumbersome.“

March 17, 2025

DJ

Daria J

Owner and OperatorEntertainment, Self-employedUsed the software for: 6-12 months.

“I am able to stay connected via mobile through the app with my clients.“

May 7, 2025

AB

Alex B

Marketing managerFinancial Services, 2 - 10 employeesUsed the software for: 6-12 months.

“The limited number of Textgroups can be hard.“

February 25, 2025

## Showing most helpful reviews

Showing 1-25 of 268 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jamie L.  
Project Manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Many Great Features"

February 12, 2024

4.0

Pros

Interface, easy to use, custom fields, ability to create segments, survey texts that are linked to contacts, tracking click rate of URLs. My favorite thing is that text messages rollover to the next month. Customer service has been superb so far as well. They are always available and quickly answer my questions.

Cons

I cannot merge select contacts from one textword to another. I don't receive a confirmation once a scheduled campaign has been deployed.

Alternatives considered

[Textedly](https://www.capterra.com/p/150912/Textedly/)

Reason for choosing SlickText

Slicktext offers a rollover on unused text messages and URL tracking.

Review Source

FM

Fawaz M.  
General Manager  
Automotive  
Used the software for: 1-2 years

### "User Feedback "

July 20, 2025

4.0

My experience is really good. Slick Text is a great tool to use as well as reach and grow an audience.

Pros

The ease of use. It is very user-friendly. The fact that you can roll-over your unused credits and wait to send out a bigger campaign to maximize the effect is amazing.

Cons

That they are not open on the weekends. Sometimes I have to run campaigns on the weekends and I have to wait to ask a quick question if I do get stuck.

Alternatives considered

[Rinsed](https://www.capterra.com/p/10012148/Rinsed/)

Reason for choosing SlickText

ease of use. easier to setup and better accessible customer support.

Switched from

[Rinsed](https://www.capterra.com/p/10012148/Rinsed/)

simple to use with rollover credits that can be used later on.

Review Source

LG

LaTasha G.  
Womens wellness coach  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Great value!"

February 15, 2024

3.0

Pros

I liked scheduling out texts for a campaign over the course of 4 weeks which saved so much time.

Cons

Not too many down sides. I will cpntineu to use this service.

Review Source

DA

Dewey A.  
Maintenance Supervisor  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Easy Setup and Very Affordable"

April 10, 2025

5.0

I love Slick Text and their support is top notch. Within minutes of signing up I was already sending messages through Text words!

Pros

It's mostly intuitive and support is always quick to respond.

Cons

Sometimes the available marketing tools need a little explaining. It's not always clear how to use these tools.

Alternatives considered

[ClickSend](https://www.capterra.com/p/175783/ClickSend/)[Textedly](https://www.capterra.com/p/150912/Textedly/)

Reason for choosing SlickText

Slick Text offered a nearly full function trial. I really enjoyed the ease of use!

Review Source

LW

Linda W.  
Admin Assistant  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "SoCal Wellness / Slicktext"

January 14, 2025

5.0

My experience with SlickText has been positive; it's been instrumental in helping our small business grow.

Pros

I love how user-friendly it is, with fast support from representatives and helpful tutorials.

Cons

Everything has been very useful so far, and I haven't found anything to dislike.

Switched from

[EZ Texting](https://www.capterra.com/p/145848/Ez-Texting/)

We made the switch because we experienced double charges to our account instead of a single monthly charge, which prompted us to seek a more reliable solution.

Review Source

LP

Laura P.  
Executive Board Member  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Very User-Friendly"

May 3, 2025

5.0

The tool is easy to use. Both their human and virtual support is great and easily accessible. I appreciate the videos that are embedded in the exact functionality for a quick view.

Pros

I like how user-friendly the tool is. It is easy to import contacts when needed and reach our constituents.

Cons

I dislike that we must create or import new contact(s) when adding another textword. Ideally, we should not have duplicates, and the contact could be added to any textword.

Alternatives considered

[Textedly](https://www.capterra.com/p/150912/Textedly/)[Gloo Messaging](https://www.capterra.com/p/230260/Gloo/)[EZ Texting](https://www.capterra.com/p/145848/Ez-Texting/)

Reason for choosing SlickText

We chose this tool because of the available tools ootb. The rep we demo-ed with was great and very responsive. We are a few PTO moms who are volunteering our time, and we needed something easy to manage.

Review Source

DJ

Daria J.  
Owner and Operator  
Entertainment  
Used the software for: 6-12 months

### "SLICKTEXT IS HELPING ME GROW"

May 7, 2025

4.0

My overall experience with SlickText has been eventful. It’s helping my business grow.

Pros

I like that it’s easy to use. I am able to stay connected via mobile through the app with my clients.

Cons

Overall there isn’t anything I least like about SlickText as of yet.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

SlickText seemed easier for me to use. The access to use and customer service seemed to respond faster.

Review Source

AB

Alex B.  
Marketing manager  
Financial Services  
Used the software for: 6-12 months

### "Great product- great opportunity "

February 25, 2025

5.0

overall been a great experience- cant complain

Pros

Very user friendly and makes communicating with clients so easy. Being able to reply and have real conversations is great

Cons

The limited number of Textgroups can be hard. wanting to text one person or a subgroup info but not being able to can be tricky

Switched from

[Twilio Flex](https://www.capterra.com/p/223888/Twilio-Flex/)

We could not make the product work. We tried to integrate twilio into our microsoft dynamics but it never worked at all. Tried and tried. Finally did a test with SlickText and it was so great I signed right up

Review Source

ND

Natalie D.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Marketing with Slicktext "

May 2, 2025

4.0

Pros

The processes of the set up was manageable. The ease of signing up for the services .

Cons

That I can only have 2 groups and customer service. The length of time for my phone number to register.

Alternatives considered

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

Reason for choosing SlickText

Highly recommended by a mentor so I went with it

Review Source

KA

Kayla A.  
Dance Ministry Educator  
Fine Art  
Used the software for: 1-2 years

### "SlickText review "

January 5, 2025

5.0

Pros

I like most the clear communication across our studio.

Cons

I do not like the maximum characters for texts.

Switched from

[Sideline](https://www.capterra.com/p/149773/Sideline/)

We made the switch because multiple users weren’t able to be on the same account

Review Source

NG

Nicole G.  
Office Manager  
Financial Services  
Used the software for: Less than 6 months

### "Great and Immediate Customer Support"

September 6, 2024

5.0

Every time I have reached out to customer service, I get an immediate response with resolution.

Pros

Beautiful interface with high marketing potential

Cons

I am a new user and do not have anything negative to say.

Switched from

[Textedly](https://www.capterra.com/p/150912/Textedly/)

Marketing tools are more intuitive with slick text and the contact management is superior

Review Source

TB

Theo B.  
Credit broker  
Financial Services  
Used the software for: 6-12 months

### "Great software "

May 13, 2024

4.0

Good so far easy app , love the fact that you can do it on the phone

Pros

How fast you can send message, the volume is good tho

Cons

I wish there was a way to use more than 1 phone number

Review Source

JY

Jed Y.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "A real slick texting service!"

April 10, 2025

5.0

Customer service has been helpful although I have seldom needed it.

Pros

SlickText is easy to deploy. I like that in a couple minutes I can alert my customers to schedule changes.

Cons

I really don't have any real complaints!

Review Source

VB

Vladimir B.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Slick text review "

January 7, 2025

5.0

Great company with even better customer service

Pros

Simplicity after you get the to know the system

Cons

In the beginning, it was a little complicated

Switched from

[Textedly](https://www.capterra.com/p/150912/Textedly/)

Did not like the customer service service

Review Source

SH

Salina H.  
Owner  
Retail  
Used the software for: 2+ years

### "Every small business must-have!"

September 17, 2024

5.0

It's been a great addition to our small business.

Pros

We like how easy it is to use and can send out text at any given time.

Cons

We have to keep changing plan to accommodate our growing database.

Alternatives considered

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

Reason for choosing SlickText

Price, ease of product and customer service.

Review Source

HH

Hannah H.  
Owner and operator  
Food & Beverages  
Used the software for: Less than 6 months

### "Excellent experience "

January 10, 2025

5.0

Pros

Ease of use. Customer service is great as well.

Cons

No cons so far as I’m just getting used to the system.

Review Source

KD

KYM D.  
HR Business Partner  
Packaging and Containers  
Used the software for: 1-2 years

### "Great Product!"

August 12, 2024

4.0

Works for the ways we need it to and helpful when need assistance.

Pros

Ease of use and helpful customer service.

Cons

Learning a new system on my own. I like to learn by being shown, but in this case I had to navigate around to figure out the system on my own.

Review Source

AP

Ashley P.  
Operations  
Education Management  
Used the software for: 6-12 months

### "An amazing experience "

November 25, 2024

5.0

Pros

How easy and fast it is to navigate the website.

Cons

Not being able to add 2 or more pictures in one message

Review Source

SB

Shaina B.  
Owner  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Just Do It Already!"

December 30, 2024

5.0

I've thoroughly enjoyed my onboarding experience with SlickText!

Pros

SlickText is amazing! I love that I can have a mass messaging campaign without too much hassle!

Cons

The pricing is a little high for beginners, but I like that the plans allow you to grow into them.

Review Source

MA

Mustafa A.  
IT Chief  
Printing  
Used the software for: Less than 6 months

### "SlickText easy to use"

January 28, 2025

5.0

Positive. I would recommend it to anyone who is looking for such a tool.

Pros

How easy and intuitive it is to use. very simple

Cons

The low character limit per message. I feel like it should be increased.

Review Source

KL

Kenniqua L.  
Hairstylist  
Cosmetics  
Used the software for: Less than 6 months

### "I love Slick Text!"

January 13, 2025

5.0

I truly Love it! It did exactly what I need

Pros

How easy you can send from your phone, without having to log in from a desktop

Cons

I don't love the Character limits when using emojis

Review Source

RL

Rick L.  
Secretary  
Civic & Social Organization  
Used the software for: 1-2 years

### "Ease of use "

July 16, 2024

4.0

Pros

Easy to use. Gets messages out to groups

Cons

Pricing is high for a small non profit organization

Review Source

GK

Gina K.  
Marketing Manager  
Insurance  
Used the software for: Less than 6 months

### "Slicktext Fan"

September 12, 2024

5.0

Great, efficient and perfect for our communication and marketing needs!

Pros

Super user friendly! Tutorial videos and instant chat box with live agents. Its working perfectly for our small business!

Cons

Nothing yet! We have been using for a few months for our small business and have had no issues.

Review Source

IU

Isaiah U.  
Operations Manager  
Hospitality  
Used the software for: Less than 6 months

### "Slick Text "

August 27, 2024

5.0

It’s been a good experience. I’ve not had any issues.

Pros

The ease of setup as well as how easy to use it is.

Cons

There has not really been anything that I do not like.

Review Source

SP

Sydney P.  
Human Resources Admin Assistant  
Machinery  
Used the software for: Less than 6 months

### "SlickText Review"

July 22, 2024

5.0

Pros

That I can choose different groups to send to. I can schedule a future date/time to send a text. It is a good way to make sure everyone knows about things.

Cons

I don't like that you can't schedule a message for the future at any time. You can only schedule it 15, 30, and 45 minutes after the hour.

Review Source

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