# SlickText Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SlickText the right SMS Marketing solution for you? Explore 268 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/155430/SlickText-com/reviews/ --- SlickText 4.8 (268) [View alternatives](https://www.capterra.com/p/155430/SlickText-com/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 21st, 2026 # Reviews of SlickText Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews tb tiffany b TellerNon-Profit Organization Management, 501 - 1,000 employeesUsed the software for: More than 2 years. “I love that works well with Microsoft Excel and that the system gives the capability to use SMS messaging and email to each mobile number.“ September 20, 2024 LH Louis H President and CEOFinancial Services, 51 - 200 employeesUsed the software for: 1-2 years. “What we like the least about SlickText is that we didn't find the service quick enough! “ June 24, 2026 tb tiffany b TellerNon-Profit Organization Management, 501 - 1,000 employeesUsed the software for: More than 2 years. “It's a great tool for staying in touch with my customers, as the messages are delivered instantly, and the open rate is much higher compared to emails.“ September 20, 2024 SW Sharvin W Creative DirectorDesign, Self-employedUsed the software for: 1-2 years. “It sucks bit that I can't pause the account in some form or fashion to retain the contacts.“ September 3, 2024 KA Kristy A Emotional Health ConsultantHealth, Wellness and Fitness, Self-employedUsed the software for: Less than 6 months. “It gives me the opportunity to send texts without creating a massive group text.“ October 2, 2024 AW Amy W Culture and Communications CoordinatorConsumer Electronics, 201 - 500 employeesUsed the software for: 1-2 years. “Having to create a list within a list is somewhat cumbersome.“ March 17, 2025 LH Louis H President and CEOFinancial Services, 51 - 200 employeesUsed the software for: 1-2 years. “Their dashboard makes complex tasks easy. “ June 24, 2026 AB Alex B Marketing managerFinancial Services, 2 - 10 employeesUsed the software for: 6-12 months. “The limited number of Textgroups can be hard.“ February 25, 2025 ## Showing most helpful reviews Showing 1-25 of 268 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jamie L. Project Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "Many Great Features" February 12, 2024 4.0 Pros Interface, easy to use, custom fields, ability to create segments, survey texts that are linked to contacts, tracking click rate of URLs. My favorite thing is that text messages rollover to the next month. Customer service has been superb so far as well. They are always available and quickly answer my questions. Cons I cannot merge select contacts from one textword to another. I don't receive a confirmation once a scheduled campaign has been deployed. Alternatives considered [Textedly](https://www.capterra.com/p/150912/Textedly/) Reason for choosing SlickText Slicktext offers a rollover on unused text messages and URL tracking. Review Source FM Fawaz M. General Manager Automotive Used the software for: 1-2 years ### "User Feedback " July 20, 2025 4.0 My experience is really good. Slick Text is a great tool to use as well as reach and grow an audience. Pros The ease of use. It is very user-friendly. The fact that you can roll-over your unused credits and wait to send out a bigger campaign to maximize the effect is amazing. Cons That they are not open on the weekends. Sometimes I have to run campaigns on the weekends and I have to wait to ask a quick question if I do get stuck. Alternatives considered [Rinsed](https://www.capterra.com/p/10012148/Rinsed/) Reason for choosing SlickText ease of use. easier to setup and better accessible customer support. Switched from [Rinsed](https://www.capterra.com/p/10012148/Rinsed/) simple to use with rollover credits that can be used later on. Review Source LH Louis H. President and CEO Financial Services Used the software for: 1-2 years ### "SlickText is the perfect tool for Employee Communications" June 24, 2026 5.0 SlickText has become an important tool to communicate with our employees and demonstrate our appreciation through running employee contests via text to win gift cards, concert tickets and even NBA playoff tickets. Using text as a medium allows us to reach our employees throughout the USA in real-time. Pros SlickText is very easy to learn and has excellent documentation. Their dashboard makes complex tasks easy. Our primary use case is to communicate to our employees and we love the ability to run "Employee Appreciation Contests" via text. Cons What we like the least about SlickText is that we didn't find the service quick enough! Get that SEO ranking up! Review Source LG LaTasha G. Womens wellness coach Health, Wellness and Fitness Used the software for: 6-12 months ### "Great value!" February 15, 2024 3.0 Pros I liked scheduling out texts for a campaign over the course of 4 weeks which saved so much time. Cons Not too many down sides. I will cpntineu to use this service. Review Source DA Dewey A. Maintenance Supervisor Non-Profit Organization Management Used the software for: 6-12 months ### "Easy Setup and Very Affordable" April 10, 2025 5.0 I love Slick Text and their support is top notch. Within minutes of signing up I was already sending messages through Text words! Pros It's mostly intuitive and support is always quick to respond. Cons Sometimes the available marketing tools need a little explaining. It's not always clear how to use these tools. Alternatives considered [ClickSend](https://www.capterra.com/p/175783/ClickSend/)[Textedly](https://www.capterra.com/p/150912/Textedly/) Reason for choosing SlickText Slick Text offered a nearly full function trial. I really enjoyed the ease of use! Review Source LP Laura P. Executive Board Member Non-Profit Organization Management Used the software for: 6-12 months ### "Very User-Friendly" May 3, 2025 5.0 The tool is easy to use. Both their human and virtual support is great and easily accessible. I appreciate the videos that are embedded in the exact functionality for a quick view. Pros I like how user-friendly the tool is. It is easy to import contacts when needed and reach our constituents. Cons I dislike that we must create or import new contact(s) when adding another textword. Ideally, we should not have duplicates, and the contact could be added to any textword. Alternatives considered [Textedly](https://www.capterra.com/p/150912/Textedly/)[Gloo Messaging](https://www.capterra.com/p/230260/Gloo/)[EZ Texting](https://www.capterra.com/p/145848/Ez-Texting/) Reason for choosing SlickText We chose this tool because of the available tools ootb. The rep we demo-ed with was great and very responsive. We are a few PTO moms who are volunteering our time, and we needed something easy to manage. Review Source LW Linda W. Admin Assistant Health, Wellness and Fitness Used the software for: 6-12 months ### "SoCal Wellness / Slicktext" January 14, 2025 5.0 My experience with SlickText has been positive; it's been instrumental in helping our small business grow. Pros I love how user-friendly it is, with fast support from representatives and helpful tutorials. Cons Everything has been very useful so far, and I haven't found anything to dislike. Switched from [EZ Texting](https://www.capterra.com/p/145848/Ez-Texting/) We made the switch because we experienced double charges to our account instead of a single monthly charge, which prompted us to seek a more reliable solution. Review Source DJ Daria J. Owner and Operator Entertainment Used the software for: 6-12 months ### "SLICKTEXT IS HELPING ME GROW" May 7, 2025 4.0 My overall experience with SlickText has been eventful. It’s helping my business grow. Pros I like that it’s easy to use. I am able to stay connected via mobile through the app with my clients. Cons Overall there isn’t anything I least like about SlickText as of yet. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) SlickText seemed easier for me to use. The access to use and customer service seemed to respond faster. Review Source ND Natalie D. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Marketing with Slicktext " May 2, 2025 4.0 Pros The processes of the set up was manageable. The ease of signing up for the services . Cons That I can only have 2 groups and customer service. The length of time for my phone number to register. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing SlickText Highly recommended by a mentor so I went with it Review Source AB Alex B. Marketing manager Financial Services Used the software for: 6-12 months ### "Great product- great opportunity " February 25, 2025 5.0 overall been a great experience- cant complain Pros Very user friendly and makes communicating with clients so easy. Being able to reply and have real conversations is great Cons The limited number of Textgroups can be hard. wanting to text one person or a subgroup info but not being able to can be tricky Switched from [Twilio Flex](https://www.capterra.com/p/223888/Twilio-Flex/) We could not make the product work. We tried to integrate twilio into our microsoft dynamics but it never worked at all. Tried and tried. Finally did a test with SlickText and it was so great I signed right up Review Source SW Sharvin W. Creative Director Design Used the software for: 1-2 years ### "Works great for annual event needs." September 3, 2024 5.0 Pros Love the dashboard. Very easy to navigate and understand. Cons My need is annually for an event. After that, I don't need. It sucks bit that I can't pause the account in some form or fashion to retain the contacts. Alternatives considered [Cheapest Texting](https://www.capterra.com/p/174175/CheapestTexting/) Reason for choosing SlickText Much more intuitive and had wrong for the scale / growth we needed. Review Source AV Andrew V. President Sports Used the software for: 2+ years ### "Good for the value" August 16, 2024 5.0 The set up process was easy, and using the platform is a breeze. Recommend! Pros Easy to use and a great interface. We saw our text engagement stay high! Cons Uploading the lists is a little tedious, but with some practice you'll have it down in no time! Alternatives considered [Aircall](https://www.capterra.com/p/184709/Aircall/) Reason for choosing SlickText The pricing and set up of SlickText was the best value for the money. Review Source NG Nicole G. Office Manager Financial Services Used the software for: Less than 6 months ### "Great and Immediate Customer Support" September 6, 2024 5.0 Every time I have reached out to customer service, I get an immediate response with resolution. Pros Beautiful interface with high marketing potential Cons I am a new user and do not have anything negative to say. Switched from [Textedly](https://www.capterra.com/p/150912/Textedly/) Marketing tools are more intuitive with slick text and the contact management is superior Review Source TB Theo B. Credit broker Financial Services Used the software for: 6-12 months ### "Great software " May 13, 2024 4.0 Good so far easy app , love the fact that you can do it on the phone Pros How fast you can send message, the volume is good tho Cons I wish there was a way to use more than 1 phone number Review Source KM Kilynn M. Marketing Coordinator Consumer Services Used the software for: Less than 6 months ### "Great Platform For Marketing" April 3, 2025 5.0 It has been so pleasant and has made marketing to customers so easy. Pros How easy it is to import contacts into the platform. It is also easy to send out emails. Cons Don't have anything negative to say. It has been amazing. Review Source MA Mustafa A. IT Chief Printing Used the software for: Less than 6 months ### "SlickText easy to use" January 28, 2025 5.0 Positive. I would recommend it to anyone who is looking for such a tool. Pros How easy and intuitive it is to use. very simple Cons The low character limit per message. I feel like it should be increased. Review Source KL Kenniqua L. Hairstylist Cosmetics Used the software for: Less than 6 months ### "I love Slick Text!" January 13, 2025 5.0 I truly Love it! It did exactly what I need Pros How easy you can send from your phone, without having to log in from a desktop Cons I don't love the Character limits when using emojis Review Source fJ francisco J. barber Health, Wellness and Fitness Used the software for: Less than 6 months ### "good app Litle expensive" December 5, 2024 5.0 Pros easy to use make easy to get in touch with customers Cons price i will like to be cheaper so we can send more text Review Source JH Jennifer H. Administrator Hospital & Health Care Used the software for: 6-12 months ### "So happy with Slicktext" August 30, 2024 5.0 We love Slicktext. It is so easy to use and so effective in communicating with my staff. Pros It is very effective when communicating to the masses. Cons I wish that each individual administrator could send out their own. Review Source VH Victor H. Owner Facilities Services Used the software for: 2+ years ### "slick text review " August 26, 2024 4.0 positive for the most part, other than the negatives stated above Pros mass texts, to keep our team members connected. Cons limitations of number of texts and images Review Source KA Kristy A. Emotional Health Consultant Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great features if you have the right website or business page" October 2, 2024 4.0 I like the features it offers, but I wasn't able to use them because I don't have a website set up and the business pages that I use weren't sufficient. Pros It gives me the opportunity to send texts without creating a massive group text. You can also enter the number in once and and text relevant campaigns to them in the future. Cons You need a specific type of website to prove you are a business to use the service. Review Source SL Stephanie L. CEO Professional Training & Coaching Used the software for: Less than 6 months ### "Enjoyable and easy to use!" September 17, 2024 5.0 Pros Easy to send text invites to my audience! Cons Sometimes important contacts into app can be difficult but customer support helped me make adjustments even though they weren’t required to! Review Source JJ Jamila J. Author Publishing Used the software for: 1-2 years ### "Great text messaging software! " April 26, 2023 5.0 This is the most direct way I've found to reach my readers. You see a higher CTR than email by a lot. The customer service chat on the site is also great and I've had a good experience with that. Pros I like how easy it is to schedule text messages and all the tutorials that come with every part of the site. Cons I think the cost could be improved and it would be nice not to get charged extra for media. Considering the cost, I think they do their best to offer a great product with flexible options. Review Source DS Davonne S. Owner Education Management Used the software for: 2+ years ### "I Use this consistently for my business.. since 2018!" August 2, 2023 5.0 Pros As someone who needed systems in place, this platform has been the most headache free! Easy to set up, Easy to have multiple segmented audiences and I have the links conveniently in my email lists and website links. Cons The only thing I would improve is the text message rollovers, I have thousands of rollover texts because I do not spam my clients but I needed the upgraded version for my different lists Review Source GK Gina K. Marketing Manager Insurance Used the software for: Less than 6 months ### "Slicktext Fan" September 12, 2024 5.0 Great, efficient and perfect for our communication and marketing needs! Pros Super user friendly! Tutorial videos and instant chat box with live agents. Its working perfectly for our small business! Cons Nothing yet! We have been using for a few months for our small business and have had no issues. 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