--- title: "SlickText Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is SlickText the right Marketing Automation solution for you? Explore 269 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/155430/SlickText-com/reviews/" page_type: "reviews" language: "en" --- SlickText 4.8 (269) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of SlickText Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews tb tiffany b TellerNon-Profit Organization Management, 501 - 1,000 employeesUsed the software for: More than 2 years. “I love that works well with Microsoft Excel and that the system gives the capability to use SMS messaging and email to each mobile number.“ September 20, 2024 LH Louis H President and CEOFinancial Services, 51 - 200 employeesUsed the software for: 1-2 years. “What we like the least about SlickText is that we didn't find the service quick enough! “ June 24, 2026 tb tiffany b TellerNon-Profit Organization Management, 501 - 1,000 employeesUsed the software for: More than 2 years. “It's a great tool for staying in touch with my customers, as the messages are delivered instantly, and the open rate is much higher compared to emails.“ September 20, 2024 AW Amy W Culture and Communications CoordinatorConsumer Electronics, 201 - 500 employeesUsed the software for: 1-2 years. “Having to create a list within a list is somewhat cumbersome.“ March 17, 2025 KA Kristy A Emotional Health ConsultantHealth, Wellness and Fitness, Self-employedUsed the software for: Less than 6 months. “It gives me the opportunity to send texts without creating a massive group text.“ October 2, 2024 AB Alex B Marketing managerFinancial Services, 2 - 10 employeesUsed the software for: 6-12 months. “The limited number of Textgroups can be hard.“ February 25, 2025 LH Louis H President and CEOFinancial Services, 51 - 200 employeesUsed the software for: 1-2 years. “Their dashboard makes complex tasks easy. “ June 24, 2026 KL Kenniqua L HairstylistCosmetics, Self-employedUsed the software for: Less than 6 months. “I don't love the Character limits when using emojis“ January 13, 2025 ## Showing most helpful reviews Showing 1-25 of 269 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jessica H. Owner Arts and Crafts Used the software for: Less than 6 months ### "Great For Mass Promos" August 11, 2026 4.0 It is great for mass promotions and getting important information to your businesses entire contact list Pros This software is great for mass campaigns. Its marketing automation expands your businesses reach immensely. It's pricing is based on volume and use which is a great feature. Cons They are strict about using multiple images and a large amount of characters in your campaigns so you have to keep it short and sweet. Review Source FM Fawaz M. General Manager Automotive Used the software for: 1-2 years ### "User Feedback " July 20, 2025 4.0 My experience is really good. Slick Text is a great tool to use as well as reach and grow an audience. Pros The ease of use. It is very user-friendly. The fact that you can roll-over your unused credits and wait to send out a bigger campaign to maximize the effect is amazing. Cons That they are not open on the weekends. Sometimes I have to run campaigns on the weekends and I have to wait to ask a quick question if I do get stuck. Alternatives considered [Rinsed](https://www.capterra.com/p/10012148/Rinsed/) Reason for choosing SlickText ease of use. easier to setup and better accessible customer support. Switched from [Rinsed](https://www.capterra.com/p/10012148/Rinsed/) simple to use with rollover credits that can be used later on. Review Source LG LaTasha G. Womens wellness coach Health, Wellness and Fitness Used the software for: 6-12 months ### "Great value!" February 15, 2024 3.0 Pros I liked scheduling out texts for a campaign over the course of 4 weeks which saved so much time. Cons Not too many down sides. I will cpntineu to use this service. Review Source LH Louis H. President and CEO Financial Services Used the software for: 1-2 years ### "SlickText is the perfect tool for Employee Communications" June 24, 2026 5.0 SlickText has become an important tool to communicate with our employees and demonstrate our appreciation through running employee contests via text to win gift cards, concert tickets and even NBA playoff tickets. Using text as a medium allows us to reach our employees throughout the USA in real-time. Pros SlickText is very easy to learn and has excellent documentation. Their dashboard makes complex tasks easy. Our primary use case is to communicate to our employees and we love the ability to run "Employee Appreciation Contests" via text. Cons What we like the least about SlickText is that we didn't find the service quick enough! Get that SEO ranking up! Review Source DA Dewey A. Maintenance Supervisor Non-Profit Organization Management Used the software for: 6-12 months ### "Easy Setup and Very Affordable" April 10, 2025 5.0 I love Slick Text and their support is top notch. Within minutes of signing up I was already sending messages through Text words! Pros It's mostly intuitive and support is always quick to respond. Cons Sometimes the available marketing tools need a little explaining. It's not always clear how to use these tools. Alternatives considered [ClickSend](https://www.capterra.com/p/175783/ClickSend/)[Textedly](https://www.capterra.com/p/150912/Textedly/) Reason for choosing SlickText Slick Text offered a nearly full function trial. I really enjoyed the ease of use! Review Source LP Laura P. Executive Board Member Non-Profit Organization Management Used the software for: 6-12 months ### "Very User-Friendly" May 3, 2025 5.0 The tool is easy to use. Both their human and virtual support is great and easily accessible. I appreciate the videos that are embedded in the exact functionality for a quick view. Pros I like how user-friendly the tool is. It is easy to import contacts when needed and reach our constituents. Cons I dislike that we must create or import new contact(s) when adding another textword. Ideally, we should not have duplicates, and the contact could be added to any textword. Alternatives considered [Textedly](https://www.capterra.com/p/150912/Textedly/)[Gloo Messaging](https://www.capterra.com/p/230260/Gloo/)[EZ Texting](https://www.capterra.com/p/145848/Ez-Texting/) Reason for choosing SlickText We chose this tool because of the available tools ootb. The rep we demo-ed with was great and very responsive. We are a few PTO moms who are volunteering our time, and we needed something easy to manage. Review Source DJ Daria J. Owner and Operator Entertainment Used the software for: 6-12 months ### "SLICKTEXT IS HELPING ME GROW" May 7, 2025 4.0 My overall experience with SlickText has been eventful. It’s helping my business grow. Pros I like that it’s easy to use. I am able to stay connected via mobile through the app with my clients. Cons Overall there isn’t anything I least like about SlickText as of yet. Review Source LW Linda W. Admin Assistant Health, Wellness and Fitness Used the software for: 6-12 months ### "SoCal Wellness / Slicktext" January 14, 2025 5.0 My experience with SlickText has been positive; it's been instrumental in helping our small business grow. Pros I love how user-friendly it is, with fast support from representatives and helpful tutorials. Cons Everything has been very useful so far, and I haven't found anything to dislike. Switched from [EZ Texting](https://www.capterra.com/p/145848/Ez-Texting/) We made the switch because we experienced double charges to our account instead of a single monthly charge, which prompted us to seek a more reliable solution. Review Source ND Natalie D. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Marketing with Slicktext " May 2, 2025 4.0 Pros The processes of the set up was manageable. The ease of signing up for the services . Cons That I can only have 2 groups and customer service. The length of time for my phone number to register. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing SlickText Highly recommended by a mentor so I went with it Review Source AB Alex B. Marketing manager Financial Services Used the software for: 6-12 months ### "Great product- great opportunity " February 25, 2025 5.0 overall been a great experience- cant complain Pros Very user friendly and makes communicating with clients so easy. Being able to reply and have real conversations is great Cons The limited number of Textgroups can be hard. wanting to text one person or a subgroup info but not being able to can be tricky Switched from [Twilio Flex](https://www.capterra.com/p/223888/Twilio-Flex/) We could not make the product work. We tried to integrate twilio into our microsoft dynamics but it never worked at all. Tried and tried. Finally did a test with SlickText and it was so great I signed right up Review Source JA Jennifer A. Singer Songwriter Entertainment Used the software for: Less than 6 months ### "Very pleased! " October 11, 2024 5.0 Good customer service, user-friendly website, easy to upload contacts. Pros The lady who helped when I called was warm/ friendly, knowledgeable, & patient. The service is just what I needed—text announcements for fans without having to gather emails also. Cons It’s more than twice the cost of email marketing services. Alternatives considered [SimpleTexting](https://www.capterra.com/p/145859/SimpleTexting/) Reason for choosing SlickText \[sensitive content hidden\] was more warm & friendly on the Slick Text phone call than the guy at Simple Texting was. Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) I only want to do mass texting (SMS); the other companies required me to also gather emails of my contacts. Review Source KM Kristi M. Owner Apparel & Fashion Used the software for: 6-12 months ### "Slick text is great!! " July 22, 2024 5.0 My experience has been fantastic! Customer service is superior and it is so easy to use. Pros I love the flexibility and how affordable it is! Also very user friendly Cons I have used 3 other platforms and I have no complaints about this one! Switched from [LoyaltyStream](https://www.capterra.com/p/267241/Stream-Loyalty/) They could not seen how to figure out how to not overcharge and how to get their numbers from being blocked and follow federal laws Review Source AV Andrew V. President Sports Used the software for: 2+ years ### "Good for the value" August 16, 2024 5.0 The set up process was easy, and using the platform is a breeze. Recommend! Pros Easy to use and a great interface. We saw our text engagement stay high! Cons Uploading the lists is a little tedious, but with some practice you'll have it down in no time! Alternatives considered [Aircall](https://www.capterra.com/p/184709/Aircall/) Reason for choosing SlickText The pricing and set up of SlickText was the best value for the money. Review Source HH Hannah H. Owner and operator Food & Beverages Used the software for: Less than 6 months ### "Excellent experience " January 10, 2025 5.0 Pros Ease of use. Customer service is great as well. Cons No cons so far as I’m just getting used to the system. Review Source RH Rhonda H. Owner Retail Used the software for: Less than 6 months ### "Great opportunity for growth" November 22, 2024 5.0 Love the app and the ability to respond with our customers Pros Ease of use and ROI Great training options for every step Cons Help is not readily available:( Live chat 24/7 would be awesome! Review Source CM Chelsea M. Event Specialist Insurance Used the software for: Less than 6 months ### "An Event Planner's Dream!" July 17, 2023 5.0 Nice, intuitive platform with outgoing, helpful team members (when you need it)! Pros SlickText is super easy and intuitive to use. I am the type who likes to get under the hood and poke around first, so I did just that with the trial, and then I was able to chat with the SlickText team about any outstanding questions I had. I am SO grateful to those who helped me spearhead my first event with a new company, and we seriously got so many compliments on how communicative we were through texts. I made a joke about how we're getting the kudos for something I pre-planned a week before the event and basically forgot about. Cons I think there's some room for growth in the segmenting/text group experience, but it really wasn't a make or break at all, and I figured out a solution for my specific use case by reaching out through chat, and it was super easy from there! Review Source BH Brian H. MEDICAL ASSISTANT Medical Practice Used the software for: 6-12 months ### "Central Occupational Medicine Providers-San Bernardino " July 24, 2023 5.0 Overall my experinec with slick text has been great. Customer service has helped us quickly due to one glitch and ever since then, slick text has only made our clinic's communication a lot better. Pros Slick text helps our clinic communicate to our patients their next follow up appointments and give us a place where we can also text the patient, 1x1. Cons The only thing that could use some are of opportunities is being able to re-send a text to just one person at just 1 click of a button instead of a whole group. Review Source AH Arnita H. Regional VP Partner Financial Services Used the software for: 6-12 months ### "Love Love Love SlickText - A Game Changer Indeed! " May 13, 2023 5.0 Communication is very important, we have a team of over 200 independent contractors. It became impossible for me to effectively and efficiently market our team events, encourage our team, and communicate important messages to every member on a timely and personalized way. Most times, only 25% of my team received a message. Now with SlickText the problem as been totally solved. I am saving so much time and everyone receives the important communications in a personalized way. Pros The product is a life safer! Before SlickText I was sending an individual text to each member on my team. We have over 200 members, so this became impossible and very inefficient. SlickText empowered me to send a personalized message with the stroke of a finger. It was very easy to set up and very affordable. I love the flexibility from month to month to upsize or downsize my usage as needed. Cons The integration was easy, the Youtubes were very helpful. There are many features that I am not using yet, but my main goal was to send a message one time and my entire team receives it. I got more than what I expected with the scheduling feature and with the personalized messages as well as the images Reason for choosing SlickText I chose SlickText because I was extremely impressed on how my Church communicated weekly with our entire congregation of over 3,000 members. They referred me and I started using this product immediately. Very excited and pleased Review Source LD Lee D. Retired Education Management Used the software for: 6-12 months ### "User friendly with top notch tech support! " August 16, 2022 5.0 The benefits of the text service comes from the user base we have as we read their reviews of how great it was having timely information of the most recent fire. Pros Having the option to send photos and videos is key to what we do. Unused roll over texts units answer the question, "what if we don't use all the data"? After using the Slick Text product for several months now, it has become clear that their Tech Support Personnel is the selling component of the the company! Nobody wants to buy a product and not get great after care while trying to learn it. This support team has it together! Cons There have been a few items that I have asked tech support to do and learned it can't be accomplished. More of a software issue than anything else however, they were able to figure out how to fix it by going above it differently. Reason for choosing SlickText Slick Text Tech support was by far more helpful during my research and they have not changed after I signed up for the new service. Switched from [TextMarks](https://www.capterra.com/p/148305/TextMarks/) Laws had changed relate to short codes. Review Source HR Heather R. Manager Retail Used the software for: 6-12 months ### "Easy to use and a great investment for your company" March 20, 2024 5.0 Very happy and satisfied with the investment. I would highly recommend to anyone looking to grow their business or to keep customers in the know on upcoming specials or information. Pros I love being able to send texts and track how many customers they reach. We really like having the chat feature when customers respond to the text. I like being able to personalize our campaign to meet to add that personal touch. Cons I have not found anything that I do not like about SlickText. Review Source CG Claudia G. Owner Events Services Used the software for: 6-12 months ### "Amazing service! " October 8, 2023 5.0 Love it so effective for what we need! Pros How fast and easy the service is! Automated and specific it keeps our leads engaged Cons We sometimes need some tailoring to the amount of texts we need, but we manage Alternatives considered [EZ Texting](https://www.capterra.com/p/145848/Ez-Texting/) Reason for choosing SlickText How easy and user friendly it is! Switched from [Textdrip](https://www.capterra.com/p/232031/Textdrip/) They were not as effective Review Source SH Salina H. Owner Retail Used the software for: 2+ years ### "Every small business must-have!" September 17, 2024 5.0 It's been a great addition to our small business. Pros We like how easy it is to use and can send out text at any given time. Cons We have to keep changing plan to accommodate our growing database. Alternatives considered [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) Reason for choosing SlickText Price, ease of product and customer service. Review Source TL Tamara L. Communications specialist Education Management Used the software for: 6-12 months ### "Honest review " August 8, 2023 4.0 Pros Great program for marketing and reaching out to leads that prefer to do a text introduction instead of a phone call. Cons I don’t have any cons at this time if some come up in the future I will update my post. Review Source JP Julianne P. Owner Professional Training & Coaching Used the software for: Less than 6 months ### "SMS marketing made easy!" April 25, 2023 5.0 Slicktext has helped me build my contact list, I wish I would’ve found them even sooner! Pros Most importantly I love how user friendly it is, I had tried two separate site prior and had horrible experiences. This is beginning friendly, priced reasonably and the customer service is amazing! I had someone on the team reach out via phone & email to check on how my free trial was going and offer a deal to sign up (which I was already planning to do because I loved the site so much)! It has became a critical part of my brand & is an amazing way to interact with my followers daily! Cons Nothing to be honest, I was able to figure everything out super fast & have had no issues at all. The only thing is maybe my time zone being different but I’m sure that something I could’ve set/ fixed in the settings of course. Review Source DS Daniel S. Market Outreach Real Estate Used the software for: 2+ years ### "Better than the competition" April 19, 2023 5.0 Overall experience is good. Will continue to use SlickText if they continue to fight back against the carriers. Pros I like how reliable it is compared to other softwares I have used. The delivered rate is better and when carriers block numbers, the customer support is there to help. Cons The functionality of incoming messages isnt the best. Could be a little more organized. Reason for choosing SlickText Price and ease of set up. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.