# SlickText Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SlickText the right Marketing Automation solution for you? Explore 268 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/155430/SlickText-com/reviews --- SlickText 4.8 (268) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 24th, 2026 # Reviews of SlickText Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews tb tiffany b TellerNon-Profit Organization Management, 501 - 1,000 employeesUsed the software for: More than 2 years. “I love that works well with Microsoft Excel and that the system gives the capability to use SMS messaging and email to each mobile number.“ September 20, 2024 LH Louis H President and CEOFinancial Services, 51 - 200 employeesUsed the software for: 1-2 years. “What we like the least about SlickText is that we didn't find the service quick enough! “ June 24, 2026 tb tiffany b TellerNon-Profit Organization Management, 501 - 1,000 employeesUsed the software for: More than 2 years. “It's a great tool for staying in touch with my customers, as the messages are delivered instantly, and the open rate is much higher compared to emails.“ September 20, 2024 SW Sharvin W Creative DirectorDesign, Self-employedUsed the software for: 1-2 years. “It sucks bit that I can't pause the account in some form or fashion to retain the contacts.“ September 3, 2024 KA Kristy A Emotional Health ConsultantHealth, Wellness and Fitness, Self-employedUsed the software for: Less than 6 months. “It gives me the opportunity to send texts without creating a massive group text.“ October 2, 2024 AW Amy W Culture and Communications CoordinatorConsumer Electronics, 201 - 500 employeesUsed the software for: 1-2 years. “Having to create a list within a list is somewhat cumbersome.“ March 17, 2025 LH Louis H President and CEOFinancial Services, 51 - 200 employeesUsed the software for: 1-2 years. “Their dashboard makes complex tasks easy. “ June 24, 2026 AB Alex B Marketing managerFinancial Services, 2 - 10 employeesUsed the software for: 6-12 months. “The limited number of Textgroups can be hard.“ February 25, 2025 ## Showing most helpful reviews Showing 1-25 of 268 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jamie L. Project Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "Many Great Features" February 12, 2024 4.0 Pros Interface, easy to use, custom fields, ability to create segments, survey texts that are linked to contacts, tracking click rate of URLs. My favorite thing is that text messages rollover to the next month. Customer service has been superb so far as well. They are always available and quickly answer my questions. Cons I cannot merge select contacts from one textword to another. I don't receive a confirmation once a scheduled campaign has been deployed. Alternatives considered [Textedly](https://www.capterra.com/p/150912/Textedly/) Reason for choosing SlickText offers a rollover on unused text messages and URL tracking. Review Source FM Fawaz M. General Manager Automotive Used the software for: 1-2 years ### "User Feedback " July 20, 2025 4.0 My experience is really good. Slick Text is a great tool to use as well as reach and grow an audience. Pros The ease of use. It is very user-friendly. The fact that you can roll-over your unused credits and wait to send out a bigger campaign to maximize the effect is amazing. Cons That they are not open on the weekends. Sometimes I have to run campaigns on the weekends and I have to wait to ask a quick question if I do get stuck. Alternatives considered [Rinsed](https://www.capterra.com/p/10012148/Rinsed/) Reason for choosing SlickText ease of use. easier to setup and better accessible customer support. Switched from [Rinsed](https://www.capterra.com/p/10012148/Rinsed/) simple to use with rollover credits that can be used later on. Review Source LH Louis H. President and CEO Financial Services Used the software for: 1-2 years ### "SlickText is the perfect tool for Employee Communications" June 24, 2026 5.0 has become an important tool to communicate with our employees and demonstrate our appreciation through running employee contests via text to win gift cards, concert tickets and even NBA playoff tickets. Using text as a medium allows us to reach our employees throughout the USA in real-time. Pros is very easy to learn and has excellent documentation. Their dashboard makes complex tasks easy. Our primary use case is to communicate to our employees and we love the ability to run "Employee Appreciation Contests" via text. Cons What we like the least about is that we didn't find the service quick enough! Get that SEO ranking up! Review Source LG LaTasha G. Womens wellness coach Health, Wellness and Fitness Used the software for: 6-12 months ### "Great value!" February 15, 2024 3.0 Pros I liked scheduling out texts for a campaign over the course of 4 weeks which saved so much time. Cons Not too many down sides. I will cpntineu to use this service. Review Source LP Laura P. Executive Board Member Non-Profit Organization Management Used the software for: 6-12 months ### "Very User-Friendly" May 3, 2025 5.0 The tool is easy to use. Both their human and virtual support is great and easily accessible. I appreciate the videos that are embedded in the exact functionality for a quick view. Pros I like how user-friendly the tool is. It is easy to import contacts when needed and reach our constituents. Cons I dislike that we must create or import new contact(s) when adding another textword. Ideally, we should not have duplicates, and the contact could be added to any textword. Alternatives considered [Textedly](https://www.capterra.com/p/150912/Textedly/)[Gloo Messaging](https://www.capterra.com/p/230260/Gloo/)[EZ Texting](https://www.capterra.com/p/145848/Ez-Texting/) Reason for choosing SlickText We chose this tool because of the available tools ootb. The rep we demo-ed with was great and very responsive. We are a few PTO moms who are volunteering our time, and we needed something easy to manage. Review Source DA Dewey A. Maintenance Supervisor Non-Profit Organization Management Used the software for: 6-12 months ### "Easy Setup and Very Affordable" April 10, 2025 5.0 I love Slick Text and their support is top notch. Within minutes of signing up I was already sending messages through Text words! Pros It's mostly intuitive and support is always quick to respond. Cons Sometimes the available marketing tools need a little explaining. It's not always clear how to use these tools. Alternatives considered [ClickSend](https://www.capterra.com/p/175783/ClickSend/)[Textedly](https://www.capterra.com/p/150912/Textedly/) Reason for choosing SlickText Slick Text offered a nearly full function trial. I really enjoyed the ease of use! Review Source LW Linda W. Admin Assistant Health, Wellness and Fitness Used the software for: 6-12 months ### "SoCal Wellness / Slicktext" January 14, 2025 5.0 My experience with has been positive; it's been instrumental in helping our small business grow. Pros I love how user-friendly it is, with fast support from representatives and helpful tutorials. Cons Everything has been very useful so far, and I haven't found anything to dislike. Switched from [EZ Texting](https://www.capterra.com/p/145848/Ez-Texting/) We made the switch because we experienced double charges to our account instead of a single monthly charge, which prompted us to seek a more reliable solution. Review Source DJ Daria J. Owner and Operator Entertainment Used the software for: 6-12 months ### "SLICKTEXT IS HELPING ME GROW" May 7, 2025 4.0 My overall experience with has been eventful. It’s helping my business grow. Pros I like that it’s easy to use. I am able to stay connected via mobile through the app with my clients. Cons Overall there isn’t anything I least like about as of yet. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) seemed easier for me to use. The access to use and customer service seemed to respond faster. Review Source ND Natalie D. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Marketing with Slicktext " May 2, 2025 4.0 Pros The processes of the set up was manageable. The ease of signing up for the services . Cons That I can only have 2 groups and customer service. The length of time for my phone number to register. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing SlickText Highly recommended by a mentor so I went with it Review Source AB Alex B. Marketing manager Financial Services Used the software for: 6-12 months ### "Great product- great opportunity " February 25, 2025 5.0 overall been a great experience- cant complain Pros Very user friendly and makes communicating with clients so easy. Being able to reply and have real conversations is great Cons The limited number of Textgroups can be hard. wanting to text one person or a subgroup info but not being able to can be tricky Switched from [Twilio Flex](https://www.capterra.com/p/223888/Twilio-Flex/) We could not make the product work. We tried to integrate twilio into our microsoft dynamics but it never worked at all. Tried and tried. Finally did a test with and it was so great I signed right up Review Source AV Andrew V. President Sports Used the software for: 2+ years ### "Good for the value" August 16, 2024 5.0 The set up process was easy, and using the platform is a breeze. Recommend! Pros Easy to use and a great interface. We saw our text engagement stay high! Cons Uploading the lists is a little tedious, but with some practice you'll have it down in no time! Alternatives considered [Aircall](https://www.capterra.com/p/184709/Aircall/) Reason for choosing SlickText The pricing and set up of was the best value for the money. Review Source KM Kristi M. Owner Apparel & Fashion Used the software for: 6-12 months ### "Slick text is great!! " July 22, 2024 5.0 My experience has been fantastic! Customer service is superior and it is so easy to use. Pros I love the flexibility and how affordable it is! Also very user friendly Cons I have used 3 other platforms and I have no complaints about this one! Switched from [LoyaltyStream](https://www.capterra.com/p/267241/Stream-Loyalty/) They could not seen how to figure out how to not overcharge and how to get their numbers from being blocked and follow federal laws Review Source HH Hannah H. Owner and operator Food & Beverages Used the software for: Less than 6 months ### "Excellent experience " January 10, 2025 5.0 Pros Ease of use. Customer service is great as well. Cons No cons so far as I’m just getting used to the system. Review Source tB tiffany B. Teller Non-Profit Organization Management Used the software for: 2+ years ### "SlickText is lifesaver for large nonprofits" September 20, 2024 5.0 I've been using this SMS messaging service for a few years now, and I must say it's fantastic! The interface is user-friendly, making it easy to send out bulk messages in just a few clicks. It's a great tool for staying in touch with my customers, as the messages are delivered instantly, and the open rate is much higher compared to emails. The scheduling feature is a game-changer, allowing me to plan my campaigns ahead of time. Plus, the analytics provided help me track engagement, which has significantly boosted our outreach efforts. Highly recommended for any business looking for effective, direct communication. Pros I love that works well with Microsoft Excel and that the system gives the capability to use SMS messaging and email to each mobile number. Cons Nothing I love everything about this software. Review Source MA Mustafa A. IT Chief Printing Used the software for: Less than 6 months ### "SlickText easy to use" January 28, 2025 5.0 Positive. I would recommend it to anyone who is looking for such a tool. Pros How easy and intuitive it is to use. very simple Cons The low character limit per message. I feel like it should be increased. Review Source AP Ashley P. Operations Education Management Used the software for: 6-12 months ### "An amazing experience " November 25, 2024 5.0 Pros How easy and fast it is to navigate the website. Cons Not being able to add 2 or more pictures in one message Review Source JM Jaz M. Ceo Broadcast Media Used the software for: 1-2 years ### "Honest review" September 22, 2024 5.0 Overall it’s been a okay experience, not too many perks. Pros Durability and easiness. The app gets things done Cons Not having more features and it is quite on the pricey side Review Source fJ francisco J. barber Health, Wellness and Fitness Used the software for: Less than 6 months ### "good app Litle expensive" December 5, 2024 5.0 Pros easy to use make easy to get in touch with customers Cons price i will like to be cheaper so we can send more text Review Source AF Anita F. Marketing and Brand Manager Construction Used the software for: Less than 6 months ### "Messages Sent Directly to the Hands of Our Customers." July 12, 2024 5.0 After the initial set up of my account, I watched many explainer videos that are available on the platform and was contacted by a representative to be sure I was aware of all of the features provided in the SlickText platform and how to use them. I appreciate the immediate interest shown for me as a new SlickText customer and am very impressed with their customer service protocols. Pros is an excellent SMS Messaging platform that is easy to learn and even easier to use. There are many Marketing Tools available to explore and find the best ones to fit your needs. Cons There is nothing that I don't like about . So far I have had a great experience and expect it to continue. Reason for choosing SlickText offers a full suite of Marketing Tools that fit for our company's needs while providing high-quality SMS Messaging at an affordable price. Review Source JJB Joseph John B. CEO Entertainment Used the software for: 2+ years ### "Excellent sms texting!" July 30, 2024 5.0 is the best! It lets us send out messages and let all our followers know that our shows are coming up! We love it! Pros It’s so easy to use, economical, and trackable. Cons I can’t think of any negatives about . Review Source AH Ashleigh H. Extension Agent Program Development Used the software for: 6-12 months ### "Works great for Youth Organizations/Parent Groups " July 25, 2024 5.0 Pros Instead of having to create a group chat, this just works so much easier! Cons I am not sure of anything I don't enjoy yet. Review Source CR Carolina R. Information & Data Specialist Philanthropy Used the software for: 6-12 months ### "Why to chose slick text!" August 29, 2023 5.0 Overall the experience we have had with Slick Text has been phenomenal! The customer service is top notch and the sales reps truly care about finding the best fit for your organization! It feels like you are truly part of the slick text team and not just a stream of income! Pros Slick text is user-friendly and easy for everyone to learn! It is also quick to implement and set up! You can start texting your audience on the day you sign up! Cons I don't think there is anything I dislike about slick text. It would be amazing if the roll over texts didn't expire but usually that is not an issue as we seem to always use up our texts on time! Reason for choosing SlickText Slick Text's pricing was very transparent without any potential hidden fees and was friendly to our different amount of text needs through out the year. Not every month of the year does our organization need 50,000 texts and slick text was able to help us find a plan that would fit our needs. Review Source AH Arnita H. Regional VP Partner Financial Services Used the software for: 6-12 months ### "Love Love Love SlickText - A Game Changer Indeed! " May 13, 2023 5.0 Communication is very important, we have a team of over 200 independent contractors. It became impossible for me to effectively and efficiently market our team events, encourage our team, and communicate important messages to every member on a timely and personalized way. Most times, only 25% of my team received a message. Now with the problem as been totally solved. I am saving so much time and everyone receives the important communications in a personalized way. Pros The product is a life safer! Before I was sending an individual text to each member on my team. We have over 200 members, so this became impossible and very inefficient. SlickText empowered me to send a personalized message with the stroke of a finger. It was very easy to set up and very affordable. I love the flexibility from month to month to upsize or downsize my usage as needed. Cons The integration was easy, the Youtubes were very helpful. There are many features that I am not using yet, but my main goal was to send a message one time and my entire team receives it. I got more than what I expected with the scheduling feature and with the personalized messages as well as the images Reason for choosing SlickText I chose because I was extremely impressed on how my Church communicated weekly with our entire congregation of over 3,000 members. They referred me and I started using this product immediately. Very excited and pleased Review Source LD Lee D. Retired Education Management Used the software for: 6-12 months ### "User friendly with top notch tech support! " August 16, 2022 5.0 The benefits of the text service comes from the user base we have as we read their reviews of how great it was having timely information of the most recent fire. Pros Having the option to send photos and videos is key to what we do. Unused roll over texts units answer the question, "what if we don't use all the data"? After using the Slick Text product for several months now, it has become clear that their Tech Support Personnel is the selling component of the the company! Nobody wants to buy a product and not get great after care while trying to learn it. This support team has it together! Cons There have been a few items that I have asked tech support to do and learned it can't be accomplished. More of a software issue than anything else however, they were able to figure out how to fix it by going above it differently. Reason for choosing SlickText Slick Text Tech support was by far more helpful during my research and they have not changed after I signed up for the new service. Switched from [TextMarks](https://www.capterra.com/p/148305/TextMarks/) Laws had changed relate to short codes. Review Source LN LeAnn N. Owner Retail Used the software for: 2+ years ### "Slick Text" July 12, 2024 5.0 Pros Not having much time as owner of business slick text was so easy to navigate. Cons I liked everything. And I dont say that about very many activities involving computer work. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.