# Page 2 | SlickText Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is SlickText the right Marketing Automation solution for you? Explore 268 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/155430/SlickText-com/reviews

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SlickText

4.8 (268)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 15th, 2026

# Page 2 - Reviews of SlickText

## Showing most helpful reviews

Showing 26-50 of 268 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JF

Judy F.  
Owner  
Retail  
Used the software for: 1-2 years

### "Slicktext is the best"

November 21, 2025

5.0

I am able to message my customers with great sales and discounts, new products, great markdowns, and everything else.

Pros

Love the value for the money, variety of plans, ease of use, easy messaging, never any technical difficulties, and great security.

Cons

I don’t know of anything I do not like in . I have been using it for over four years and love it.

Review Source

AD

Amber D.  
HR Manager  
Construction  
Used the software for: 1-2 years

### "SlickText is awesome!"

June 28, 2025

5.0

We are very happy that we found ! We researched several vendors and SlickText was without a doubt the best.

Pros

Ease of use, easily accessible customer service, ability to instantly send messages, and ability to have a text conversation without it taking from our balance.

Cons

Unable to select employees one by one to text them a one-off group message. You have to create a text word or subgroup.

Review Source

AF

Ava F.  
HR Admin  
Government Relations  
Used the software for: 6-12 months

### "SlickText Review "

June 13, 2025

5.0

Overall, I have had a great experience using Slick Text as an admin, and I would recommend it to others.

Pros

I liked the ease of use the most. The layout of the website was very easy to navigate and I was able to learn very quickly how to use it.

Cons

The only thing that I dislike is the limited characters. I just wish you were able to add a little more.

Review Source

RR

Randy R.  
Program Director  
Broadcast Media  
Used the software for: 1-2 years

### "Valuable Resource"

May 27, 2025

5.0

has been a valuable resource in connecting with our Radio station listeners, with them sending news tips and inquiries. I really like it.

Pros

We run a couple of Radio Stations and is an important facet in keeping in touch with listeners and advertising clients. Two thumbs up!

Cons

So far, nothing comes to mind. I can't just make up any negatives to fill out the 100 word minimum on this review.

Review Source

ES

Emma S.  
IT Admin  
Information Technology and Services  
Used the software for: 2+ years

### "IT Admin Assistant"

May 8, 2025

5.0

is a great addition to our business and has helped us make messaging easier.

Pros

Easy to use. Provide good customer support! Adding and removing contacts are quick and easy!

Cons

No complaints about this platform!! We have been using this for a few years now and it has never failed us!!!

Review Source

TE

Tammy E.  
President  
Cosmetics  
Used the software for: 2+ years

### "Awesome experience"

March 7, 2025

5.0

Excellent! They are extremely helpful any time I’ve had a question or needed assistance.

Pros

I love that I can roll over unused messages.

Cons

There is nothing I really don’t like about .

Review Source

PJ

Peter J.  
CEO  
Hospitality  
Used the software for: 1-2 years

### "Easy and Effective"

June 25, 2025

5.0

Our customers respond to our 's when we send them out. We get responses right back. We would LOVE to see video included in a SlickText in the future if possible.

Pros

It's easy to use, even for a hired VA. We've been able to easily navigate the platform ourselves. We like that we can change our plan monthly based on our needs to send out a few more many texts a month.

Cons

That it uses so many points to insert an image, when we all know it's about image and video these days.

Review Source

AW

Amy W.  
Culture and Communications Coordinator  
Consumer Electronics  
Used the software for: 1-2 years

### "SlickText Review"

March 17, 2025

5.0

Overall, I think it's great and easy to use.

Pros

is easy to use and get out information to a lot of employees at once.

Cons

Having to create a list within a list is somewhat cumbersome.

Review Source

LC

Lisa C.  
Executive Assistant  
Education Management  
Used the software for: 6-12 months

### "Good Stuff"

December 17, 2024

5.0

Great! The scheduling was easy for onboarding via Zoom. It was informative and I was encouraged to reach out with questions at any time. The online support for billing, plans, and information is quick and convenient.

Pros

Easy chat online has ALWAYS been consistent, helpful, and quick.

Cons

Nothing really. I haven't had any complaints so far!

Review Source

JA

Jennifer A.  
Singer Songwriter  
Entertainment  
Used the software for: Less than 6 months

### "Very pleased! "

October 11, 2024

5.0

Good customer service, user-friendly website, easy to upload contacts.

Pros

The lady who helped when I called was warm/ friendly, knowledgeable, & patient. The service is just what I needed—text announcements for fans without having to gather emails also.

Cons

It’s more than twice the cost of email marketing services.

Alternatives considered

[SimpleTexting](https://www.capterra.com/p/145859/SimpleTexting/)

Reason for choosing SlickText

\[sensitive content hidden\] was more warm & friendly on the Slick Text phone call than the guy at Simple Texting was.

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

I only want to do mass texting (SMS); the other companies required me to also gather emails of my contacts.

Review Source

DW

David W.  
Outreach Manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Most Valuable Customer Treatment!!"

February 22, 2025

5.0

We only send out a quarterly message and Slick Text still treats us like their most valuable customer! We are a non-profit that provides free mammograms to low-income women and the representative actually gave me advice on how to save money!!!

Pros

Professional technical assistance from real, live people.

Cons

The terms area little confusing until you get accustomed to them.

Review Source

MR

Mike R.  
VP Member Advocacy  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great product- even better customer service"

September 30, 2024

5.0

Positive. The functionality of the product is great and very easy to use.

Pros

The product is fantastic and the customer service is very responsive

Cons

There is a function that we would find super useful, but it is still in development (the ability to send a MMS to all of our text words at one time versus having to go through every single text word to send the message

Alternatives considered

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

Reason for choosing SlickText

Can't recall. Did a simple google search to compare products

Review Source

LH

Louis H.  
President and CEO  
Financial Services  
Used the software for: 1-2 years

### "President and CEO"

August 27, 2024

5.0

Overall, has become an important system in our HR management processes and for security / weather alerts. We love the platform

Pros

We use to communicate announcements and emergency messages to our employees throughout the USA. We have also started using SlickText to perform employee appreciation contests to give away cash and sports tickets to our employees. We love SlickText's interface and instructional videos. It is the perfect solution for real time communications to our employees.

Cons

There isn't much not to like about , but it is hard for us to manage our employee contact management system within both our HR platform and SlickText. We get it done manually. Thankfully, we have less than 200 employees and turnover is minimal.

Alternatives considered

[Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)

Reason for choosing SlickText

Twilo wasn't a great fit for our HR communication as they are entered in manually vs API

Review Source

tB

tiffany B.  
Teller  
Non-Profit Organization Management  
Used the software for: 2+ years

### "SlickText is lifesaver for large nonprofits"

September 20, 2024

5.0

I've been using this SMS messaging service for a few years now, and I must say it's fantastic! The interface is user-friendly, making it easy to send out bulk messages in just a few clicks. It's a great tool for staying in touch with my customers, as the messages are delivered instantly, and the open rate is much higher compared to emails. The scheduling feature is a game-changer, allowing me to plan my campaigns ahead of time. Plus, the analytics provided help me track engagement, which has significantly boosted our outreach efforts. Highly recommended for any business looking for effective, direct communication.

Pros

I love that works well with Microsoft Excel and that the system gives the capability to use SMS messaging and email to each mobile number.

Cons

Nothing I love everything about this software.

Review Source

SM

Susan M.  
Manager  
Retail  
Used the software for: 2+ years

### "Great Product!"

August 23, 2024

5.0

Excellent. Customer service is very responsive and helpful. It is easy to set up and customize to our business.

Pros

It is very user friendly and makes it quick and easy to notify our customers about sales and events.

Cons

It would be nice to know when users redeem their coupons.

Alternatives considered

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Reason for choosing SlickText

We didn't like SurveyMonkey's platform or pricing for the product.

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

Slick Text was a better price and provided us with exactly what we were looking for. It checked all the boxes for us.

Review Source

SW

Sharvin W.  
Creative Director  
Design  
Used the software for: 1-2 years

### "Works great for annual event needs."

September 3, 2024

5.0

Pros

Love the dashboard. Very easy to navigate and understand.

Cons

My need is annually for an event. After that, I don't need. It sucks bit that I can't pause the account in some form or fashion to retain the contacts.

Alternatives considered

[Cheapest Texting](https://www.capterra.com/p/174175/CheapestTexting/)

Reason for choosing SlickText

Much more intuitive and had wrong for the scale / growth we needed.

Review Source

AV

Andrew V.  
President  
Sports  
Used the software for: 2+ years

### "Good for the value"

August 16, 2024

5.0

The set up process was easy, and using the platform is a breeze. Recommend!

Pros

Easy to use and a great interface. We saw our text engagement stay high!

Cons

Uploading the lists is a little tedious, but with some practice you'll have it down in no time!

Alternatives considered

[Aircall](https://www.capterra.com/p/184709/Aircall/)

Reason for choosing SlickText

The pricing and set up of was the best value for the money.

Review Source

NA

Niall A.  
Marketing Director  
Higher Education  
Used the software for: 2+ years

### "Text Slickly! You'll love it"

August 9, 2024

5.0

We use them as a higher education institution to contact students about our classes and services. We have used them for 8 years and recommend them regularly.

Pros

The customer service is top notch. They are highly reliable and can adjust their pricing based on your needs. Platform is very easy to navigate and analytics are solid.

Cons

When you clone campaigns, the analytics seem to have a glitch in there.

Reason for choosing SlickText

They answered our request over a holiday weekend.

Review Source

AF

Anita F.  
Marketing and Brand Manager  
Construction  
Used the software for: Less than 6 months

### "Messages Sent Directly to the Hands of Our Customers."

July 12, 2024

5.0

After the initial set up of my account, I watched many explainer videos that are available on the platform and was contacted by a representative to be sure I was aware of all of the features provided in the SlickText platform and how to use them. I appreciate the immediate interest shown for me as a new SlickText customer and am very impressed with their customer service protocols.

Pros

is an excellent SMS Messaging platform that is easy to learn and even easier to use. There are many Marketing Tools available to explore and find the best ones to fit your needs.

Cons

There is nothing that I don't like about . So far I have had a great experience and expect it to continue.

Reason for choosing SlickText

offers a full suite of Marketing Tools that fit for our company's needs while providing high-quality SMS Messaging at an affordable price.

Review Source

HH

Hannah H.  
Owner and operator  
Food & Beverages  
Used the software for: Less than 6 months

### "Excellent experience "

January 10, 2025

5.0

Pros

Ease of use. Customer service is great as well.

Cons

No cons so far as I’m just getting used to the system.

Review Source

fJ

frank J.  
barber  
Consumer Services  
Used the software for: Less than 6 months

### "busines text"

March 27, 2025

5.0

Pros

easy to use easy to send text have conation whit customers

Cons

price is a little bit expensive but is and invertsment

Review Source

SL

Sydney L.  
Cutco  
Marketing and Advertising  
Used the software for: Less than 6 months

### "SlickText is an amazing addition to our team."

September 12, 2024

5.0

It has been such an amazing addition to our team! It really simplifies our communication and saves so much time!

Pros

What I like most about is how effeciant it is to communicate with our customers.

Cons

I have no negative things to say about .

Review Source

KM

Kilynn M.  
Marketing Coordinator  
Consumer Services  
Used the software for: Less than 6 months

### "Great Platform For Marketing"

April 3, 2025

5.0

It has been so pleasant and has made marketing to customers so easy.

Pros

How easy it is to import contacts into the platform. It is also easy to send out emails.

Cons

Don't have anything negative to say. It has been amazing.

Review Source

YB

Yuana B.  
HR Assistant  
Human Resources  
Used the software for: Less than 6 months

### "Review so far"

February 10, 2025

5.0

So far its been good I havent had any issues with it.

Pros

I like how it is really easy to navigate.

Cons

Only one person could be the person to see invoices.

Review Source

KM

Kristi M.  
Owner  
Apparel & Fashion  
Used the software for: 6-12 months

### "Slick text is great!! "

July 22, 2024

5.0

My experience has been fantastic! Customer service is superior and it is so easy to use.

Pros

I love the flexibility and how affordable it is! Also very user friendly

Cons

I have used 3 other platforms and I have no complaints about this one!

Switched from

[LoyaltyStream](https://www.capterra.com/p/267241/Stream-Loyalty/)

They could not seen how to figure out how to not overcharge and how to get their numbers from being blocked and follow federal laws

Review Source

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