--- title: "ProShop ERP Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ProShop ERP Software - reviews, pricing plans, popular comparisons to other Quality Management products and more." source_url: "https://www.capterra.com/p/155436/ProShop/" page_type: "product" language: "en" publication_date: "2026-11-09" --- # ProShop ERP Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ProShop ERP ## What is ProShop ERP? A comprehensive web-based and 100% paperless shop management system for small to medium manufacturing companies. Built to manage the complex manufacturing environment better than anything else on the market - by an order of magnitude. Never before has there been a system that gives you such insight into every detail of your manufacturing company. ProShop is 100% paperless ERP/MES and QMS software. We typically replace 3-6 other software systems with ProShop for managing your whole company. ## What is ProShop ERP used for? [Quality Management](https://www.capterra.com/quality-management-software/)[Manufacturing](https://www.capterra.com/manufacturing-software/)[Job Shop](https://www.capterra.com/job-shop-software/) Overall rating Based on 113 user reviews Reviews sentiment Positive 97% Neutral 1% Negative 2% Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## ProShop ERP alternatives Highest Rated [Fulcrum](https://www.capterra.com/p/188636/Fulcrum-Pro/) [4.9 (15)](https://www.capterra.com/p/188636/Fulcrum-Pro/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/188636/Fulcrum-Pro/) [4.2 (1,133)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Starting price $229.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [4.6 (28)](https://www.capterra.com/p/178763/Total-ETO/reviews/) Starting price $9000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/155436/ProShop/alternatives/) ## FAQs about ProShop ERP Overview ### What problems does ProShop ERP solve? ProShop ERP solves paper-based, disconnected machine-shop workflows by linking quoting, work orders, scheduling, purchasing, production tracking, inspections, and shipping in one system. It gives production managers, schedulers, machinists, quality teams, and customer service staff real-time order status, capacity visibility, current job documentation, and traceable records for audits and delivery commitments. Answer based on 82 reviews Overview ### Which roles and teams benefit most from ProShop ERP? ProShop ERP is most used by manufacturing owners, presidents, and executives who oversee business performance, quoting, and operational decisions. Operations, production, and plant managers coordinate scheduling and shop-floor work, while quality managers and manufacturing engineers track inspections, documentation, and process requirements. Finance leaders monitor costs, purchasing, and financial controls. Answer based on 111 reviews Overview ### What company size and industries is ProShop ERP built for? ProShop ERP is designed for small- to medium-sized machine, fabrication, composites, and assembly shops in regulated industries; 100% of reviewers are small businesses. Reviewer industries are led by Aviation & Aerospace and Machinery at 25% each, followed by Mechanical or Industrial Engineering at 12%, supporting certification-driven operations. Answer based on 113 reviews Features and Usability ### What are the key features of ProShop ERP? ProShop ERP includes order management for entering, confirming, and converting orders into work orders; purchase order management for organizing purchasing and receiving materials into inventory; and quotes/estimates that allocate material, tooling, machine, and labor costs. It also provides quality control with traceability and financial management through job costing and QuickBooks integration. Answer based on 17 reviews Integrations ### Which third-party tools and platforms does ProShop ERP integrate with? ProShop ERP integrates with QuickBooks Online, QuickBooks Online Advanced, and Sage 50 Accounting. These accounting connections support financial data exchange between ProShop ERP and commonly used bookkeeping systems, helping manufacturers align operational records with accounting processes. Answer based on 16 reviews Getting Started and Support ### How easy is it to onboard and train a team on ProShop ERP? ProShop ERP offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers report that new employees and shop-floor users can learn core navigation quickly with guided tutorials, while administrators, champions, and teams configuring advanced modules need sustained training and practice. Its breadth can make early implementation feel overwhelming. Answer based on 37 reviews Getting Started and Support ### What customer support options does ProShop ERP offer, and how do users rate the experience? ProShop ERP offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users frequently report prompt, knowledgeable assistance, helpful live chat, and strong implementation guidance. Some users, however, describe declining support quality, unhelpful referrals to lengthy training videos, limited chat staffing, and documentation that does not resolve questions. Answer based on 43 reviews Navigation ### Is ProShop ERP easy to navigate? ProShop ERP makes linked manufacturing information easy to reach through web-based screens, hyperlinks, dashboards, and search tools. Machine shops value quick access to work orders, part records, schedules, and quality documents. However, the breadth of features can create deep menus, repeated clicks, and a learning curve for new employees or less common tasks. Answer based on 30 reviews ## Features AI summary Based on 2,611 Quality Management reviews Capterra data shows that buyers of Quality Management software rank the following features as their top priorities: - **Document Management** (**54%** of reviewers rated this feature as critical) - **Quality Control** (**50%**) - **Compliance Management** (**44%**) ProShop ERP supports all three of the features reviewers consider most important: **Document Management**, **Quality Control**, and **Compliance Management**. Together, these capabilities help businesses keep records organized, maintain consistent product standards, and meet regulatory requirements, allowing teams to improve oversight and reduce quality-related issues. Document Management 4.5 (19) 78.95% of 19 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Quality Control 4.6 (21) 85.71% of 21 reviewers that rated this feature as important or highly important Ensure that quality requirements and standards are met across production processes Compliance Management 4.6 (15) 66.67% of 15 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Change Management 4.7 (10) 60.00% of 10 reviewers that rated this feature as important or highly important Track and monitor efficient handling of all changes/transitions Corrective and Preventive Actions (CAPA) 4.5 (13) 69.23% of 13 reviewers that rated this feature as important or highly important Investigate and take action at root cause or error in processes to prevent recurring issues Order Management 4.8 (24) 79.17% of 24 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases ProShop ERP 76 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Bills of Material: Material list of manufacturing parts and associated costs - BOM Creation: Create bills of materials - Capacity Management: Monitor service demand and performance to plan for adequate resources that meet business needs - Capacity Planning: Determine and plan production capacity based on changing demands - Change Management: Track and monitor efficient handling of all changes/transitions - Communications Management: Record and track all relevant internal and external communications - Complaint Management: Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Management: Manage, organize, and store contact information - Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues - Cost Estimating: Forecast the cost and resources required to complete a project - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Defect Tracking: Process of tracking logged defects (errors) in a product or service to create new versions to fix the error - Document Coding & Control: Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations - Document Management: Store, manage, and track all electronic documents in a centralized location - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - EDI: Transfer of data from one computer system to another - Enterprise Asset Management: Helps users manage the maintenance of assets; offers reporting to identify areas for improvement - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - ERP integration: Integrate with existing ERP systems - Estimating: Estimate expected cost based on various factors before a project begins - Financial Management: Plan, manage, and track the financial activities of an individual or organization - For Aerospace Industry: For Aerospace Industry - For Metal Fabrication: Software for metal fabrication - For Small Businesses: Designed for small businesses - Forecasting: Form predictions based on past and present data/trends - Gantt/Timeline View: Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Incident Management: Manage and track all disruptions and incidents - Integrated Business Operations: Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.) - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - ISO Standards Management: Track and monitor processes/products to ensure they meet international standards developed by the ISO - Item Management: Collect, organize, and track inventory/product data including item numbers, descriptions, etc. - Job Costing: Calculate total itemized costs, including initial costs and any changes - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Manufacturing Planning: Supports the effective planning of manufacturing production based on materials, labor, and machinery. - Material Requirements Planning: Material requirements planning software manages the scheduling and inventory control for manufacturers. - MES: Manufacturing execution systems focus on quality control in the production process. - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Predictive Analytics: Predict future data based on historical data sets - Production Management: Manage the end-to-end production process for manufacturing operations - Production Scheduling: Plan and schedule the use of production resources - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Purchase Order Management: Create, send, and track purchase orders and their statuses - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Quality Control: Ensure that quality requirements and standards are met across production processes - Quality Management: Focuses on improving processes by collecting data and spotting bottlenecks or other challenges. - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Safety Management: Identify and assess hazards to ensure the well-being of employees, assets, and the environment - Scheduling: Plan availability and assign specific time slots for tasks and resources - Shipping Management: Manage and track orders being shipped to customers - Status Tracking: Track the status over time for a request, process, asset, or transaction - Supplier Management: Manage all supplier data and operations - Supplier Quality Control: Qualify, select, and monitor supply chain partners - Supply Chain Management: Manage the planning and execution of supply chain activities - Task Management: Create, manage and track all task activities and progression - Traceability: Track and document the history, application, or location of an item or activity - Training Management: Track employee/learner's progression through training programs - Warehouse Management: Manage and track operations and inventory within warehouses - What-if Analysis: Provides varying estimates based on different scenarios - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.7 (113) 4.7 Based on 113 reviews ## Pricing Value for money 4.8 (103) [View pricing plan details](https://www.capterra.com/p/155436/ProShop/pricing/) Basic Custom Pricing It includes: - Maintenance - Support - Updates - Web-Based Access Value for money 4.8 (103) 4.8 Based on 103 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (111) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (111) 4.8 Based on 111 reviews ## User reviews Overall rating 4.8 Based on 113 reviews Filter by rating Counts reflect reviews available in this feed. 5(101) 4(9) 3(1) 2(2) 1(0) Mentioned topic Recent reviews first, then most helpful OM Operations Manager Operations Manager Used the software for: Less than 1 year ### "Learning the Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 30, 2026 Overall experience is great. We are happy with the software and look forward to future updates and features. Pros The AI chat Ally is great when you need quick help. If you get stuck and you cant solve an issue you can get in contact with a live person. Great customer service and problem solving. Cons ProShop Champions must know the system inside and out to help others. The system has allot of information and it takes time to learn everything. PA Planning and Scheduling Planning and Scheduling Used the software for: 3-5 years ### "Proshop ERP" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 February 23, 2026 I've enjoyed the system; it has made my job of scheduling much clearer and easier. I also really like the phantom order plug in to get a better idea of how what you are quoting can affect the rest of the orders on each machines schedule before you even get the new order. This allows for much more accurate lead time prediction. Pros They have almost every aspect of each step of the machining process outlined within the system, from RFQ to invoicing. All you have to do is conform to the system and you will find very few problems in your operation. Cons When you go outside the system parameters you can run into issues. I also think the shipping module could use some improvement. For instance, it would be nice if BOL's could be printed through the system while cutting a packing list to the customer. QA Quality Admin Assistant Quality Admin Assistant Used the software for: Less than 1 year ### "Not User-Friendly, Not Well Supported, overly complicatied" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 February 19, 2026 Not excellent. Functioning is not great. Support is not knowledgeable or helpful. Training videos are long and not relevant. A simple thing takes a lot of clicks. Pros ProShop is definitely a memorable experience! It keeps you on your toes and encourages creativity in problem-solving. Every visit feels like a new adventure, which means there’s never a dull moment. It challenges you to think differently and builds patience and resilience along the way. For those who enjoy mastering a system inside and out, ProShop provides plenty of opportunities to become a true expert. Trust me, their representatives won't help you. Other than waste more time directing you to "training videos" that are not relevant. Cons This application is expensive and not very user-friendly. The "support" is not supportive. I ask questions and when I get a representative in the chat, they refer me to a long training video, that doesn't help. I ask if they can explain something in a few clicks and they can not. They don't have enough chat support. Simple things, like deleting a record are overly complex. You are not able to change/edit contacts (their names)(Vendors and Clients) after you save them. We tried incorporating 9110D and its was a lot of extra work. This system wasted so much of our time. They need more support representatives that are actually knowledgeable. The support representatives have told me many times "Yes, you can do xyz, but it will be difficult." I don't understand what we are paying for. I have employees who can upload and edit documents, but they are unable to view them (access issues). It also goes down during the day, sometimes for hours at a time. Not user friendly, do not recommend. CP CMM Programmer CMM Programmer Used the software for: 1-3 years ### "Great Customer Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 4, 2026 Overall experience with ProShop is highly rated. There is a lot of versatility in how you'd like to operate the system. I like how it integrates with Ground Control (Inspection Software) to create seamless CSV transfers. Pros \[sensitive content hidden\] was amazing. We stuck it out trying to solve an issue for 2 days and she's been super helpful along the way. Thank you! Cons There is nothing to list in the form of complaints as I was satisfied with the product and customer support. OW Owner Owner Used the software for: 3-5 years ### "A few things" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 February 4, 2026 1) Our work is varied and complex due to the agreements we have that are VERY unique. Mostly we are able to modify aspects of PS to work for us but we need slight modifications so we can have the system work as we need to and not modify what we do to fill in the system. 2) The last PS chat I had was the BEST EVER and most helpful experience. Thank \[sensitive content hidden\] for that please. She assisted AND provided the links we previously had not quiet understood which led us to CHAT. She got the meaning of service! Pros Traceability is prioritized. Allows for many required fields AND allows modification if they need to be tailored Depth of manufacturing details exceeds prior software Cons 1) Seat Access Our machinist require more input because of API Quality and the eleven Licenses for items that we manufacture 2) No Parts Pricebook. We work off of contract pricing...same all the time. Without price book we have to refer to separate system GM General Manager General Manager Used the software for: Less than 1 year ### "Undeniably Great" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 22, 2026 I would recommend ProShop to anyone and everyone I can. My experience has been better than I could have hoped for. Pros The team at ProShop is unbelievably great. The product is undeniably better than anything else on the market. You truly get your value out of ProShop from day one. As an AS9100D/ISO9001:2015 certified shop, this was the only solution that makes sense. Cons I regret not believing other shops when they said ProShop was light years ahead of other ERP's. I wish we would have signed up sooner. AP Assistant Production Manager Assistant Production Manager Used the software for: 3-5 years ### "Information at the tips of your fingers." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 22, 2026 We had a rocky start because we did not take the advice and suggestions from ProShop when we first switched over and tried running it "our way" for 2.5 years. Now that we are done trying to fight against the current it is making everyone's life easier. Having the information you need at the tips of your fingers is priceless. I don't miss spending 10+ hours a week looking for physical job travelers. Pros ProShop makes working paperless. I can create queries for just about any report I would need if there is one that is not already premade. I don't have to spend 10+ hours a week looking for physical travelers. Cons Honestly not much. What I don't like they are working on integrating into the software currently or at a later date. DO Director of Quality Management Systems Director of Quality Management Systems Used the software for: Less than 1 year ### "Mikes Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 January 20, 2026 I’d give it a 3.7/5 right now due to the difficult integration process and the lack of live technical support via phone or video. It would be great if ProShop offered hands-on help for new clients to assist with migrating documentation from their old system into ProShop. Pros The QMS module is one of my favorite features, along with how the parts and work order modules are set up to display 3D models and allow photo uploads. Cons The integration “lift” from purchase to actually using the system is by far the most painful part of the process. QM Quality Manager Quality Manager Used the software for: 3-5 years ### "ProShop by Five Axis Ind, Inc." 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 January 15, 2026 So far so good! It provides what we need to keep business running and supply our customer with the documentation they need. Pros Barrier of entry and learning curve are not steep. For the most part it handles the needs of the business. Cons NC need to be multi-dim tag enabled. The splitting of WOs is a little different, and the QuickBooks Proxy can be more stable. VP Vice President Vice President Used the software for: Less than 1 year ### "Just getting started." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 January 11, 2026 Overall the experience has been good and working with the ProShop team has been good. Everyone has been helpful. Pros Visually appealing, easy to navigate, good support with the use of AI or humans if needed through the chat. Cons I would prefer the ability to customize more than I currently can and there isn't a great way to handle serialization. [View all Reviews](https://www.capterra.com/p/155436/ProShop/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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