Who Uses This Software?

Small to medium sized machine shops, fab shops, composites, assembly, in regulated industries requiring ISO-9000, AS9100, API, 13485, or other certifications.


Average Ratings

27 Reviews
Ease Value

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $500.00/month
    See pricing details
  • Pricing Details
    Offered as a subscription or purchase. $500 min subscription per month.
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Adion Systems
  • www.adionsystems.com/
  • Founded 2008
  • Canada

About ProShop

A comprehensive web-based and 100% paperless shop management system for small to medium manufacturing companies. Built to manage the complex manufacturing environment better than anything else on the market - by an order of magnitude. Never before has there been a system that gives you such insight into every detail of your manufacturing company. ProShop is 100% paperless ERP/MES and QMS software. We typically replace 3-6 other software systems with ProShop for managing your whole company.


ProShop Features

  • "What If" Scenarios
  • Automated Rescheduling
  • Bottleneck Optimization
  • Capacity Planning
  • Constraint Scheduling
  • Job Scheduling
  • Material Planning
  • Priority-Based Scheduling
  • Quality Control
  • Accounting Integration
  • CRM
  • Distribution Management
  • Enterprise Asset Management
  • Financial Management
  • HR Management
  • Order Management
  • Project Management
  • Purchase Order Management
  • Reporting/Analytics
  • Supply Chain Management
  • Warehouse Management
  • Billing & Invoicing
  • Capacity Management
  • Job Costing
  • Job Tracking
  • Order Management
  • Purchasing
  • Quality Control
  • Quotes / Estimates
  • Scheduling
  • Shipping Management
  • Traceability
  • Work Order Management
  • Accounting Integration
  • ERP
  • Maintenance Management
  • MES
  • MRP
  • Purchase Order Management
  • Quality Management
  • Quotes/Estimates
  • Reporting/Analytics
  • Safety Management
  • Shipping Management
  • Document Management
  • Forecasting
  • Quality Control
  • Quote Management
  • Resource Management
  • Supplier Management
  • Supply Chain Management
  • Traceability
  • Bills of Material
  • Compliance Management
  • Document Management
  • Forecasting
  • Formula Management
  • Process Manufacturing
  • Product Configurator
  • Quality Control
  • Quote Management
  • Resource Management
  • Supplier Management
  • Supply Chain Management
  • Audit Management
  • Compliance Management
  • Corrective Actions (CAPA)
  • Defect Tracking
  • Document Management
  • Feedback Tracking
  • Incident Management
  • ISO Standards Management
  • Knowledge Management
  • Maintenance Management
  • Nonconformance Tracking
  • Risk Management
  • Supplier Quality Control
  • Testing Management
  • Training Management

ProShop Reviews Recently Reviewed!


Great product. Great people. Great value.

Mar 30, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Proshop has lots of great features and I am exceptionally pleased with almost all of it. The things that I like the most are scope, reliability, IT burden, and visibility.

The scope of Proshop is amazing. It handles your document control for quality systems, including procedures and manual. It handles COCs, prints, revision control, inspection data, fixture location, tool management, etc. One software for everything is important, especially for small companies like mine. If you need a piece of data IT'S RIGHT THERE!

Proshop is very reliable. After some initial teething problems were quickly worked out, I can always count on the server being up and my shop functioning. The features just work every time. I can leave on vacation with peace of mind and know that I'm not going to get called because the system is down.

Because the system is browser based the IT burden of installing a work station is zero. No software to install or update. You access the server over a web browser and you are in business. Cheap linux computers work great-no antivirus or Microsoft necessary. The licensing model allows you install as many workstations as you want at no cost. Nice for a growing shop. No lining up at the one station and waiting your turn.

Proshop allows you to have great insight into what is going on in your shop. We were growing and spiraling out of control. Nobody knew what anyone was doing or where anything was. Now I know and right from my desk.

Cons: There isn't much that I don't like. The software is perfect for repeat or production work, but is not quite as friendly for small job shop jobs. We use it for that successfully as we still do that type of work, but it isn't quite as good for that.

There are some areas in the interface that could be cleaned up and the proper usage of all fields and features could be more clear. That's about it.

Overall: Control of my business. Peace of mind. Foundation for expansion. Insight into where we are making or losing money. Reduced ISO workload.

Vendor Response

by Adion Systems on April 03, 2018

Hi David, Thank you for the thoughtful and thorough review. We know going from your homemade paper system to ProShop was a big move for you guys. You've done great and we've enjoyed working with you along the way. It's great to hear how those things have improved Faircloth.

Thanks for the feedback about making ProShop easier for small job shop work. We're constantly working to improve ProShop and make it even faster and easier to use for any type of job. Your feedback is invaluable to that process.

Thanks again!

ProShop is Truly Superb, WAY more than an ERP Package, Nothing else even comes close! Value++

Nov 21, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: So much information with such little effort. Once you understand how the software propagates your data everyone everywhere across your facility has live up to the minute data. We're talking paperless! All your data is current, Live scheduling, perfect history tracking, it's also a time clock system. You get live feedback on how your progress is currently at all stages of production. Every department across the company uses interconnected modules that auto fill information throughout the company. It has an internal mail system to easily reach anyone at anytime. I don't have to walk all over the plant to get a simple answer. The fine crew at Adion Systems has thought of everything... Did I mention Paperless! No travelers to get all dirty or lost. No more wondering if I have the most current print or current anything for that matter. The only information available to you is the current version. All the information anyone needs is simply at your fingertips. If you're going to collect data it might as well be accurate data and this is as close as you're going to get. ProShop is very informative and helps facilitate all aspects of the company. Job descriptions, training modules, full cutting tool library, Measuring tool calibration. It's Awesome!

Cons: If you are not use to a data driven system it can take a bit to learn but it's well worth it. You'll find things go much smoother.

Overall: I learned a great deal more about how the entire company gets things done.

Vendor Response

by Adion Systems on December 05, 2017

Thanks for your great review Luc! It's been a pleasure working with a true professional like you who really gets the big picture. Having a veteran machinist, programmer, former shop owner, like yourself believe so strongly in our mission with ProShop, makes us feel like we're on the right track. Thank you!

ProShop allows you to focus making product

Feb 03, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, paperless, it does everything.

Overall: ProShop is an excellent tool that allows us to build all of our processes into one consolidated package. It handles everything: customer contact and quotes, project management, work floor instructions, all QMS requirements all the way through shipping the product. It's all there, all traceable and all paperless.

ProShop has given us great features for managing schedules, inventory, equipment and maintenance, tool room, and even time-tracking of production. With just a few clicks we can see what is happening on any given job in real time. Our project managers are able to plan out every detail of every job quickly and easily and see potential conflicts or delays early. This allows us to better serve our customer's needs and deliver on time.

The user interface of ProShop is very nice and easy to use. We are able to on-board new employees and have them using ProShop in a very short amount of time. The guided tutorials are very helpful and by the time they are working on product, they already know how to navigate ProShop and find the information they need. We also log all training within ProShop's training record module so supervisors and employees can work together and quickly understand the training they have and what training they need.

As our company has seen growth we inevitably deal with many different requirements from all of our customers and their QMS systems. ProShop allows us to comply with all of them individually and handles all of it in a paperless environment. We have full product and process traceability that is maintained with every nuance of each customer's requirements. It can then be referenced or provided quickly and easily whenever needed with a few clicks.

Adion Systems has been able to listen us and understand what our company needs. They have tailored systems to our needs and continue improve the software to handle the ever evolving world of manufacturing.

ProShops integrates many different features that would normally take different software to handle. In addition Adion is continuously adding new features to make sure we have everything we need to be successful. I look forward to our success as we take advantage of everything Adion and ProShop has to offer.

Recommendations to other buyers: Take advantage of Adion's customer service to get set up. They know how to listen to your needs and make sure you get what the right tools.

Vendor Response

by Adion Systems on February 03, 2017

Wow Brian! Thanks for the great review and feedback. You've been a pleasure to work with. We look forward to supporting you guys in the future!

I have used ProShop daily at work for over 13 years. It is an amazingly powerful tool.

Nov 26, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: As a Quality Technician, I like how easy it is to set up and access data. I have used it to maintain the calibration of over 1500 pieces of inspection equipment, monitor shelf life product, train employees on the use of inspection equipment and document their proficiency, and define and document specific inspection methods. I have been through many Customer, ISO and AS audits, and ProShop's ease of use and linking ability has made the process go smoothly and quickly.

As a Machinist, I like knowing that I can access only the most current information for the part from the Work Order. Adding helpful information about set up, running, inspection and deburring of the part is easy. Adding photos is simple and very helpful.

ProShop maintains traceability all the way through the entire process. From Purchase Order, Rev level, material, machining operations, first article and in process inspection, assembly operations, outside processing, packing and shipping instructions, to invoicing with ease.

Cons: There may be too many different ways to do the same thing, some of which use the auto fill feature and some that do not.

Overall: The ability to excel at my job, because of having access to so much current and accurate data.

Vendor Response

by Adion Systems on April 19, 2018

Wow Leena!! Thank you for this amazingly thoughtful review. We're so glad that you get to keep using ProShop at your new job as well. It's been a real pleasure for us to work with you and get great feedback from a true professional like yourself. You have helped make ProShop better.

The support behind Proshop is phenomenal.

Apr 02, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The thing I like the most about proshop is that it covers all the bases and then some. Right now, our shop does not have a dedicated sales team, but when it does, Proshop will support it. Same goes with inspection, shipping, accounting, and of course every task you could ever think of on the shop floor. Better yet is the fact that if you choose NOT to use certain features of Proshop, it does not cripple the shops functionality. It is not an All or Nothing ERP, meaning that you can take the time needed to grow into it without killing your throughput during the learning curve.

Cons: I think that the multi-layer assembly quoting could use some work. Adding the ability to pull multi-tiered price-breaks for a high number of purchased parts in complex assemblies is an area that needs improvement. On day-to-day Job shop projects, I would find it hard to dig out a weakness in ProShop.

Overall: The number one thing that ProShop has helped our shop do is to make Employees MORE self-sufficient. Instead of asking questions up the chain of command, and involving everyone in a decision making process, employees have all the information available to them to do what is needed on their own, and have confidence that they are doing it correctly. We have realized higher throughput with ProShop, which in turn is reducing our overhead and making us more competitive.

Vendor Response

by Adion Systems on April 04, 2018

Thanks for the enthusiastic and thoughtful review. It's great to hear how ProShop is helping your company grow and be more competitive.

We love to hear how ProShop has helped your employees be more self-sufficient! That's what it's all about.

Thank you for the feedback about multi-tiered price breaks! We couldn't agree more. That is very high on our list as a new feature and should be in place soon. Keep the feedback coming!

long time ProShop user

Oct 03, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Easy access to every piece of information in your business instantaneously. No need to hunt through filling cabinets, searching for a print from last year that had a note on it that you need. Within just a few seconds you can pull up any job you have ran and all information about that job is right where you left it.

Cons: none.

Overall: I have been running ProShop for 4.5-yrs and have come to depend on it as much as any other asset in my business. ProShop significantly reduces time consumption in all aspects of manufacturing management from quoting to planning to purchasing and on through all needs of machine shop operations. Because this system is web based it can easily be access from any computer/tablet in the business. There is no more need retain any paper documentation as all information is stored digitally, and can easily be accessed.

My shop is quite small and I primarily make tooling and prototypes. Often times I have many dozen, and occasionally up to several hundred, open work orders and I would not be able to manage this amount of work without ProShop.

I have, and will continue to, recommended ProShop to any machine shop interested in optimizing their profitability.

Recommendations to other buyers: get a demo of the software and see for yourself.

Vendor Response

by Adion Systems on October 03, 2016

Thanks Joe!!! Really appreciate the review. It's been a pleasure working with Pearce Design for all these years.

Amazing program

Feb 01, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: modular, scheduling, QA system included, all web based(use in any location)

Overall: I began using Proshop about 3 years ago. The goal for the shop that I work at was to become AS certified and more efficient in our processing of orders. Pre-Proshop for us looked like excel spreadsheets that took hours upon hours to manipulate and keep up to date and also physically chasing orders through the shop. This was companywide from PO entry to shipping. With Proshop we are now able to see the data we need automatically updated at any time with minimal effort (pick your search criteria and hit enter). This data is input by taking system wide entries. With Proshop we are able to see where a job is at at any time by searching the Work order number. With Proshop we were able to accomplish our goal of becoming AS certified in 6 months after implementation. If you are a manufacturing shop I strongly recommend that you speak further with the professionals at Adion Systems as this product will surely be a turnkey solution for your needs.

-Robbie

Vendor Response

by Adion Systems on February 03, 2017

Thank you for the great review Robbie! Your company has done great things since bring on ProShop, it's been rewarding and fun working with you guys. Let us know whenever you need help. You know we'll be there for you! Keep up the good work!

Pro Shop Evaluation

Sep 28, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: That it is an all-in-one software that gives us real time visibility from anywhere in the world.

Cons: Some software updates can be rather lengthy between releases.

Overall: Pro Shop has significantly reduced our labor rates, as it has provided us a paperless system that is real time and extremely accurate. Pro Shop is a very robust MRP software that is an all-in-one software from product concept-to invoice of orders. It manages our product and processes in such a way that we have been able to reduce our overhead while increasing production. All this while also having our highest Quality and On Time Deliveries for our customers. Pro Shop is ever changing as well. Their team and developers are always looking for better and smarter ways to produce the same or higher results in all areas of the software. Our day to day operations have become easier thanks to higher visibility that Pro Shop offers. I strongly recommend Pro Shop, it is easily the most productive tool we have ever implemented into our business.

Vendor Response

by Adion Systems on September 28, 2016

Thanks Rich! You and your team have been a pleasure to work with for the last 6 years. We are hiring more developers to accelerate the implementation of our long list of feature requests. There is lots of good stuff coming in the pipeline!

ProShop keeps everything at your fingertips, and all of your history easily accessed.

Apr 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Everything is in one place... purchase orders from customers, orders to our vendors, packing slips, work orders, contacts. It's great.

Cons: I find the advanced search function difficult to use. It is not very intuitive and sometimes cannot find the items I am searching for.

Vendor Response

by Adion Systems on April 19, 2018

Hi Laurie,

Thanks for the great review. It's been a pleasure working with you over the years. We're glad you find it helpful to be able to access everything you need to keep your customers happy in one place.

The advanced query functionality is extremely powerful which means some of the query syntax can get a bit complicated. If you ever need some help or training on making a query please just reach out and ask. Our support team would be happy to help you make one, save it for your future use and we never charge for that type of support.

And you'll be pleased to know that pretty soon we are releasing en entirely new indexing engine and visualization capability, so making reports will be even more powerful but much easier. And the new visual charts and graphs will provide all the data you need in a very visual dashboard.

Excellent ERP System for Machine Shops

Feb 11, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use; powerful internal data gathering tools; easy to train operators to use; AS9100 Compatible documentation.

Cons: Limited documentation for first use or troubleshooting issues.

Overall: My company evaluated many ERP systems for our 50 person machine shop in 2014 and decided upon ProShop. We selected the system because of its completely linked operational system, and because it makes it easy to be fully compliant to AS9100.

We have been very happy with the transition and with the software. The built-in tools for analysis have allowed us to focus on areas of improvement, and our customers and third-party auditors have been highly impressed with the ease and speed of gathering information from the ProShop.

I highly recommend this ERP system for both small and large companies.

Recommendations to other buyers: AS9100 compliant system makes auditors very happy with quick data searches.

Vendor Response

by Adion Systems on February 11, 2017

Thanks for the great review Robert! You guys have been a pleasure to work with.
We're in the process of creating and uploading many new training videos into the help system. You'll be able to check those out soon. Thanks Again!

Capterra loader

Outstanding software, delivered from an amazing team.

Mar 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: From the moment you start using Proshop running your business is so much more streamlined and efficient. Proshop is by far the best ERP/QMS/MES software on the market today. Proshop definitely gives us a competitive advantage.

Cons: Being based in Melbourne Australia, some of the terminology in the software was a little unfamiliar, but the team at Proshop did an awesome job working with us to help implement the system.

Overall: Increase productivity, increased profits, increase in customer satisfaction.

Vendor Response

by Adion Systems on April 03, 2018

Thank you so much for this enthusiastic review Adrian! We know there may have been a little apprehension to be our first customer outside of North America. You guys have done amazing and thank you for referral to the other shop in the area! They're getting implemented now and maybe we'll need to open a Melbourne office soon. I'll volunteer for that one!!

We were also particularly proud of you guys when you became the first company in all of Australia to become certified to revision D of AS9100. And you did it using ProShop. That was an exciting day for us in the office.

Thanks again!

Top notch software.

Nov 29, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The best part of the software is how easy it is to move between the features. All of the information you would want about a part or process is never more than a click or two away. I also like how scalable it is. It works for a company whether they have 3 or 300 employees.

Cons: A couple of the modules could use a little refinement to bring them up to the same standard as everything else.

Overall: We finally have a tool to effectively transfer and store information between all departments of our company. With ProShop at our foundation, building our business will be rock solid.

Vendor Response

by Adion Systems on April 19, 2018

Thanks for the great review TJ! We've enjoyed working with you and look forward to watching you grow over the next many years.

Congrats to you and Seth on the Emerging Manufacturer Award in WA state! And thank you for asking us to come to the awards dinner. It's been our honor to be a partner in your growth and success!

Great software and Excellent Support

Feb 01, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: All information is centrally located. All employees have access to job information, from every location.

Cons: Takes a while to get comfortable with navigation and use. Coming from no system to this, took a while to get used to filling in all the blanks.

Overall: We went from a scattered paper based system to ProShop. This system has greatly helped our company become more organized. All of the job information is in one place and is easy to see. Support from ProShop has been top notch. Fast to respond and great explanations when we aren't up to speed on how the system works.

Recommendations to other buyers: Implementation needs to be done at your own pace. Don't set goals until the users have started to embrace using the system.

Vendor Response

by Adion Systems on February 03, 2017

Hey Jeremy,

We're so glad that ProShop has helped you guys get organized! It's rewarding to hear that. We're committed to making sure you guys we well supported and loving ProShop!

Amazing Customer Support

Feb 01, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: That we are now able to keep track of the work coming in the door.

Cons: There is no user manual.

Overall: We looked at a few different programs before deciding on ProShop. The deciding factor for us was the customer support available with the program. They are very hands on and prompt when questions or issues arise. Not to mention the fact that they welcome ideas and suggestions that will help improve both their program and productivity for your company. Adion Systems is a great company to work with.

Vendor Response

by Adion Systems on February 03, 2017

Hi Kim. Thanks for the review and we are so glad you feel our customer support has been strong. We go out of our way to try and ensure our customers have great experiences and are glad you've been happy.

And big thanks to you specifically for introducing us to Jetco!! It's been a great partnership.

And we're working on strengthening our help system and manual. We hear you!

Capterra loader

The company purchased it about a year ago and couldn''t see doing business without it now.

Mar 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Proshop does a great job at capturing and organizing drawings, documents, programs and all other digital aspects of a job. It manages inventory and bill of materials great and has very good navigation between its different modules.

Cons: Proshop has very little ways of customizing the way it appears on the screen or documentation when printed.

Overall: Learned how easy a shop management software can really be utilized if given the right tools

Vendor Response

by Adion Systems on April 03, 2018

Hi JD,

We sure appreciate the review and having you as a customer. Thanks for enthusiastically promoting ProShop to other shops you know as well! Coming down to Lafayette to install ProShop at other companies should be timed carefully to be during crawfish season!! We love visiting your area and going out for Crawfish Boils!

Tony Jetco

Feb 01, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Adds quality control to organization.

Cons: seems to be made for very specific type of Mfg. business.

Overall: Proshop has been great. The representative has been great with support. There are a few things that we are having to figure out to apply to the style of business (job shop machine and fabrication) Proshop seem very committed to helping us solve these issues or showing us options on how to apply and make work.

Recommendations to other buyers: be ready to be flexible when implementing and owners/leaders need to be very involved. expect participation from a bottom up but at every level. difficulties seem to work themselves out when we do this through common successes or struggles.

Vendor Response

by Adion Systems on February 03, 2017

Thanks for the great review Tony. It's been a pleasure working with you and your team. We're always here to make sure your experience is as good as possible!

Great people to work with! Development could be quicker

Nov 21, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
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Pros: The detail it has the ability to store and collect. Love the fact not everything has to be filled out to continue on with the work. The team seem very intelligent and understands the actual work being performed, unlike other ERP systems that focus mainly on Accounting.

Cons: Not all of the bugs are corrected and development to fix issues is slow. Most help links are not helpful or nonexistent.

Overall: Linking of documentation company-wide. Paperless system that provides the most up to date information at all times. The development team is very willing to work with us on making changes to the program and adding on features as needed.

Vendor Response

by Adion Systems on December 05, 2017

Hi Cody. Thanks for your review. We appreciate the kind comments and the constructive feedback.

Your help system is being upgraded to the very latest online help, which has much more content than when your system was installed for you. Let us know how it looks after it's updated.

We are also hiring developers at a rapid pace to increase our throughput on new features. We want them all built yesterday as badly as you do.

Thanks again. It's been a pleasure working with you and your company.

ProShop is miles ahead of other MRPs

Feb 21, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Excellent customer service. Simple yet powerful web based user interface which employees learn and understand quickly and retain.

Cons: Because it is entirely paperless and web based, navigation and user management takes a bit of time/effort to master.

Overall: ProShop has been a really positive change after using another large MRP for years. Most of the difference comes down to a simple yet powerful user interface and excellent customer service support.

Recommendations to other buyers: Spend time on getting your implementation details together and thought out. The key to a successful roll out is a successful implementation.

Vendor Response

by Adion Systems on February 22, 2017

Thanks for the great review Tim! We really appreciate you being a fan of ProShop. It's our honor and pleasure to work with you and your team.

Software is developed by machinists running machine shop and it works logically to run Manufacturing

Apr 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Has all functions related to workflow for delivering parts from estimate to invoicing. Although software is complex with many functions, it starts making sense once you start using it. overtime it will save time on all processes related to workflow. Set up documentation and having real time data is very useful for updates on daily basis.

Cons: Since software is complex for a beginner user, More training videos will helpful in quick learning processes

Overall: It will replace our paper workflow with digital paperless workflow. Real time data. set notes available to operators. Quotation process is standradized

Vendor Response

by Adion Systems on April 25, 2018

Hi Paul. Thank you so much for the great review. We¿ve enjoyed working with you and your team and seeing improvements you¿re making. We totally hear you on the need for even more training videos and we are actively working to create more of them. Our goal related to training videos and our help system is actually to allow customers to entirely self train if that is their preference so they can save money and time.

OCD review

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, everything in one program. The speed at which we can estimate accurately

Cons: Forms, could use better form layout. IE customer ability to create their own form layout

Overall: Excellent

Vendor Response

by Adion Systems on October 16, 2018

Hey Chris,
Thanks very much for your review of ProShop. It's been our honor to work with you guys and see the growth you've experienced. Your email a few weeks ago: "From 3 employees to 14 in 12 months, we couldn¿t have done that without ProShop!" just made our day. We're excited to keep supporting you the best we can, and making ProShop better than ever. (Including the ability to customize your forms!)

As always, let us know how we can be a resource for you!

The software that got us machining again

Aug 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to use and prevents double work.

Cons: Waiting to use it full time. During our overlap with E2 the benefits of Proshop became more evident. Eventually we just dropped using E2 and decided to deal with any consequences of shortening the overlap. There were none.

Overall: Tasks that took a day in E2, take only an hour in proshop. Whether it's order entry, part creation or routing a job/part. The inventory involves COTS which has been amazing in creating BOMs for assemblies. We know at the order entry phase that we need to purchase and Proshop does all of the heavy lifting. We're grateful to spend less time managing paperwork and more time machining parts.

Vendor Response

by Adion Systems on August 21, 2018

Wow JB! Thanks so much for the awesome review!! It's stories like yours that keep our team pumped up to help small manufacturing companies and driven to keep making it better. We appreciate you and your team and look forward to many years of strong partnership!
Thanks again, The ProShop Team

ProShop Software

Oct 04, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Working with Adion Systems and implementing ProShop made our AS9100 certification process considerably faster and less expensive than if we had done it a different way. Their support was invaluable. ProShop has also helped tremendously in the operations of our company. We are able to get more work through the shop than we could before with less effort.

ProShop also has helped save countless hours in preparing our AS9102 FAI packages due to the unique requirements by customer. What used to take hours now takes us minutes, and our paperwork quality has improved at the same time. We are big fans of ProShop software!

Vendor Response

by Adion Systems on December 05, 2017

Thank you Dean! It's been a pleasure working with you and your team. Your story of the power outage on the day of your AS9100 audit, and taking the server to a hotel and passing the audit with flying colors was amazing to hear! It is a true testament of the power of a 100% integrated and paperless system. You guys should be proud of how well you've done and improved the company with ProShop.

Fantastic.

Dec 04, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything is connected. AS9100 is imbedded into the system! Going paperless is amazing and will be a giant cost savings.

Cons: It would have been useful to me, to have a map or a list of steps to take in order to get the system completely populated. A birds eye view. Although, I realize each organization is uniquely organized with many different ERP systems.

Vendor Response

by Adion Systems on December 05, 2017

Thank you Joanna! We're all very excited to be working with a dynamic company like Three Sigma. We're eager to see the great improvements and cost savings you guys realize. It's already obvious you guys are going to be a great case study in how to fully execute ProShop well. Cheers!

Thus far, absolutely fantastic.

Nov 22, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Logical layout, depth of content, massive flexibility, covers everything. The software is fantastic, the support is fantastic.

Cons: The worst part about the software is trying to learn the amazing amount of features. You don't need to learn them all to use it effectively, but I want to use it to is utmost and there is a lot to learn.

Overall: Enriched that it touts, planning, tracability, scheduling.

Vendor Response

by Adion Systems on April 19, 2018

Wow Matt! We really appreciate the high praise!! Especially from someone like yourself with broad ERP experience with many other systems. It's been awesome working with you so far and we look forward to the future with you.

Capterra loader

this ERP software doesn't work in "theory" it just works. Amazing. It literally saved my business.

Nov 16, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It is POWERFUL yet simple. I also really enjoy the people behind the software. Best software support we have had to date.

Cons: I don't like that the software doesn't have a button to press to eject people that don't follow easy to understand/follow pro-shop rules out of my building. : )

Vendor Response

by Adion Systems on November 22, 2017

Thanks for your review Matt! We've really enjoyed working with you and your team. You guys have an amazing company there!

Shop Manager

Feb 01, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: This is the first shop management software that I have used. Being web based, it easy to navigate and gets the results we require. The customer support has been great. They are always willing to make changes to met the needs of our company and are always willing to do training sessions when needed.

Vendor Response

by Adion Systems on February 03, 2017

Hi Steve. So glad you've found your first experience with ERP to be so great with ProShop. It makes our day! We appreciate working with you!

Capterra loader

ProShop Review

Nov 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: It is pretty easy to learn. Not much of a learning curve with this. Saves you a lot of time in the end as well by eliminating paper trails

Cons: The interface is a little too much, needs to be a bit cleaner. Sometimes it can be hard to find what you are looking for, but that is just part of the learning curve