Best For

Small to medium sized machine shops, fab shops, composites, assembly, in regulated industries requiring ISO-9000, AS9100, API, 13485, or other certifications.

Product Details

A comprehensive web-based and 100% paperless shop management system for small to medium manufacturing companies. Built to manage the complex manufacturing environment better than anything else on the market - by an order of magnitude. Never before has there been a system that gives you such insight into every detail of your manufacturing company. ProShop is 100% paperless ERP/MES and QMS software. We typically replace 3-6 other software systems with ProShop for managing your whole company.

Contact Details

Adion Systems

http://www.adionsystems.com/

Founded in 2008

Located in Canada

Starting Price

  • $500.00/month
  • Offered as a subscription or purchase. $500 min subscription per month.

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours
  • Online

ProShop Features

Billing & Invoicing
Capacity Management
Job Costing
Job Tracking
Order Management
Purchasing
Quality Control
Quotes / Estimates
Scheduling
Shipping Management
Traceability
Work Order Management
CRM
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Reporting/Analytics
Supply Chain Management
Warehouse Management
Bills of Material
Document Management
Inventory Management
Order Management
Production Scheduling
Quality Management
Quote Management
Reporting/Analytics
Safety Management
Supplier Management
Supply Chain Management
Accounting Integration
ERP
MES
MRP
Maintenance Management
Purchase Order Management
Quality Management
Quotes/Estimates
Reporting/Analytics
Safety Management
Shipping Management
Document Management
Forecasting
Quality Control
Quote Management
Resource Management
Supplier Management
Supply Chain Management
Traceability
Automated Scheduling
Capacity Planning
Change Management
MRP
Quality Management
Scheduling
What-if Analysis
Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management

ProShop Reviews

Overall
5/5
Ease of Use
4.5/5
Customer Service
5/5

Showing Most Helpful

Showing 46 of 46 reviews

Showing Most Helpful

Showing 46 of 46 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Holly W.
Controller
Electrical/Electronic Manufacturing, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 5, 2019

“If there is a superhero for software, Proshop is it!”

OverallProshop has empowered management and employees to take control of our open order backlog and have visibility on capacity and to aid in the identification and resolution of bottlenecks in the manufacturing process. In the last two months our past due orders has decreased by 31%! We are well on our way to having on-time delivery in the 90th percentile in the near future.
ProsProshop gives substantial visibility and management of open orders, scheduling, time management, machining capacity and full visibility and control over profit margins. The software has many other features that set a company up for success such as training, quality control, time management, inventory management, ability to eliminate tribal knowledge and so many more. The organization of the software is simple and easy to use. I also love that the company is still small enough that you know everyone. You get to know and work with the same guys that you started with post implementation.
ConsFor the most part Proshop is very easy to learn and is user friendly, however, there are some of the advanced features that require some specific training and knowledge to fully understand. You learn all that in time. With that said, Proshop has a training and support ticket system that is exceptional and they are always there to help.

Vendor Response

By Adion Systems on September 8, 2019
Hi Holly, We can't thank you enough for this review! Wow! This is what our team strives for by building ProShop and helping support our clients to do great things in their company. We're so glad that ProShop has helped with your on-time performance and so much more. It's been a pleasure to work with you and your team. Keep up the great work. Thanks again, The ProShop Team
Reviewer Source 
Source: Capterra
September 5, 2019
Mike P.
President
Machinery, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 22, 2019

“ProShop has been a game changer for our shop!”

OverallWe purchased a well-established, long running shop with a great regional reputationwith plans to grow. One hurdle in the way was the 20 year old homegrown "ERP". Don't get me wrong, it served the shop very well for a long time, but it was tired, cumbersome and built on a platform no longer supported. I came from an IT background many years ago, specifically integrating various solutions into manufacturing ERP systems and I immediately began researching all the options on the market. Fortunately, I came across ProShop, headed to IMTS to meet with their crew and came home knowing what choice I was making. The results? Completely exceeded our expectations.
ProsFrom the Sales modules making our estimating and quoting process much faster and trackable allowing us to win more jobs, to the tracking of orders and schedules, to the actual running of jobs. My management team alone is saving 40+ hours weekly simply having important information available at their finger tips to make decisions quickly and confidently. Knowing what jobs are running when, our purchasing department has been able to buy smarter resulting in COGS reduction of +10% through the first 6 months of implementation. Shop management is able to, at a glance, schedule jobs across 30+ machines in a logical order that helps ensure we deliver parts on time to our customers. We are able to communicate with customers in real-time about their jobs and make adjustments as necessary to make certain our customer needs are met.
ConsNone. My biggest hesitation was rolling out a paperless system to our team. The ProShop team made the entire process so easy! We immediately began online training, got ProShop onsite and were going live in no time at all.

Vendor Response

By Adion Systems on July 26, 2019
Mike, We can't thank you enough for this amazing review!!! It's been a lot of fun working with you as you jump headfirst into shop ownership. We're glad that you love ProShop so much, and it's helping you grow the company. We also are grateful to call you a friend and partner. Keep up the great work at Hill and we look forward to seeing what you build it into! Cheers, The ProShop Team
Reviewer Source 
Source: Capterra
July 22, 2019
David P.
vice president
Unspecified
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
March 30, 2018

“Great product. Great people. Great value.”

OverallControl of my business. Peace of mind. Foundation for expansion. Insight into where we are making or losing money. Reduced ISO workload.
ProsProshop has lots of great features and I am exceptionally pleased with almost all of it. The things that I like the most are scope, reliability, IT burden, and visibility. The scope of Proshop is amazing. It handles your document control for quality systems, including procedures and manual. It handles COCs, prints, revision control, inspection data, fixture location, tool management, etc. One software for everything is important, especially for small companies like mine. If you need a piece of data IT'S RIGHT THERE! Proshop is very reliable. After some initial teething problems were quickly worked out, I can always count on the server being up and my shop functioning. The features just work every time. I can leave on vacation with peace of mind and know that I'm not going to get called because the system is down. Because the system is browser based the IT burden of installing a work station is zero. No software to install or update. You access the server over a web browser and you are in business. Cheap linux computers work great-no antivirus or Microsoft necessary. The licensing model allows you install as many workstations as you want at no cost. Nice for a growing shop. No lining up at the one station and waiting your turn. Proshop allows you to have great insight into what is going on in your shop. We were growing and spiraling out of control. Nobody knew what anyone was doing or where anything was. Now I know and right from my desk.
ConsThere isn't much that I don't like. The software is perfect for repeat or production work, but is not quite as friendly for small job shop jobs. We use it for that successfully as we still do that type of work, but it isn't quite as good for that. There are some areas in the interface that could be cleaned up and the proper usage of all fields and features could be more clear. That's about it.

Vendor Response

By Adion Systems on April 3, 2018
Hi David, Thank you for the thoughtful and thorough review. We know going from your homemade paper system to ProShop was a big move for you guys. You've done great and we've enjoyed working with you along the way. It's great to hear how those things have improved Faircloth. Thanks for the feedback about making ProShop easier for small job shop work. We're constantly working to improve ProShop and make it even faster and easier to use for any type of job. Your feedback is invaluable to that process. Thanks again!
Reviewer Source 
Source: Capterra
March 30, 2018
Luc D.
Special Projects Coordinator
Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 21, 2017

“ProShop is Truly Superb, WAY more than an ERP Package, Nothing else even comes close! Value++”

OverallI learned a great deal more about how the entire company gets things done.
ProsSo much information with such little effort. Once you understand how the software propagates your data everyone everywhere across your facility has live up to the minute data. We're talking paperless! All your data is current, Live scheduling, perfect history tracking, it's also a time clock system. You get live feedback on how your progress is currently at all stages of production. Every department across the company uses interconnected modules that auto fill information throughout the company. It has an internal mail system to easily reach anyone at anytime. I don't have to walk all over the plant to get a simple answer. The fine crew at Adion Systems has thought of everything... Did I mention Paperless! No travelers to get all dirty or lost. No more wondering if I have the most current print or current anything for that matter. The only information available to you is the current version. All the information anyone needs is simply at your fingertips. If you're going to collect data it might as well be accurate data and this is as close as you're going to get. ProShop is very informative and helps facilitate all aspects of the company. Job descriptions, training modules, full cutting tool library, Measuring tool calibration. It's Awesome!
ConsIf you are not use to a data driven system it can take a bit to learn but it's well worth it. You'll find things go much smoother.

Vendor Response

By Adion Systems on December 5, 2017
Thanks for your great review Luc! It's been a pleasure working with a true professional like you who really gets the big picture. Having a veteran machinist, programmer, former shop owner, like yourself believe so strongly in our mission with ProShop, makes us feel like we're on the right track. Thank you!
Reviewer Source 
Source: Capterra
November 21, 2017
Brian A.
Resources Development Manager
51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
February 3, 2017

“ProShop allows you to focus making product”

OverallProShop is an excellent tool that allows us to build all of our processes into one consolidated package. It handles everything: customer contact and quotes, project management, work floor instructions, all QMS requirements all the way through shipping the product. It's all there, all traceable and all paperless. ProShop has given us great features for managing schedules, inventory, equipment and maintenance, tool room, and even time-tracking of production. With just a few clicks we can see what is happening on any given job in real time. Our project managers are able to plan out every detail of every job quickly and easily and see potential conflicts or delays early. This allows us to better serve our customer's needs and deliver on time. The user interface of ProShop is very nice and easy to use. We are able to on-board new employees and have them using ProShop in a very short amount of time. The guided tutorials are very helpful and by the time they are working on product, they already know how to navigate ProShop and find the information they need. We also log all training within ProShop's training record module so supervisors and employees can work together and quickly understand the training they have and what training they need. As our company has seen growth we inevitably deal with many different requirements from all of our customers and their QMS systems. ProShop allows us to comply with all of them individually and handles all of it in a paperless environment. We have full product and process traceability that is maintained with every nuance of each customer's requirements. It can then be referenced or provided quickly and easily whenever needed with a few clicks. Adion Systems has been able to listen us and understand what our company needs. They have tailored systems to our needs and continue improve the software to handle the ever evolving world of manufacturing. ProShops integrates many different features that would normally take different software to handle. In addition Adion is continuously adding new features to make sure we have everything we need to be successful. I look forward to our success as we take advantage of everything Adion and ProShop has to offer.
ProsEase of use, paperless, it does everything.
Recommendations to other buyersTake advantage of Adion's customer service to get set up. They know how to listen to your needs and make sure you get what the right tools.

Vendor Response

By Adion Systems on February 3, 2017
Wow Brian! Thanks for the great review and feedback. You've been a pleasure to work with. We look forward to supporting you guys in the future!
Source: Capterra
February 3, 2017
Avatar Image
Bryce F.
Production Manager
Machinery, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
January 23, 2019

“A game changing software from a great team! ”

OverallUsing ProShop for any amount of time you can tell the software was born out a real shop. Talking with the team at Adion gives you even more confidence that they have been in your shoes before and it makes the support truly second to none.
ProsProShop has been a game changer for us. We were moving away from 35+ years of a paper copy centric system and magnetic job board and we haven't looked back. We now know we have all of the part information in one place and all of that relevant info is making it to floor. We are much more confident when estimating cost and lead time, and watching the work move though the shop in real time ensures we stay on track. We were surprised that we did not need to hire any extra bodies long term to manage the system and how it actually saves us time overall. ProShop has a module for every aspect of our business and as we continues to standardize our process and adopt the system we see the benefits very quickly. We are even currently implementing ProShop in a completely separate division of our company so they too can realize these improvements.
ConsOccasionally our specific company needs may follow a slightly different work work path as Proshop. Almost always however the team at Adion is able to help come up with a way to make it work for our application and they have a great feature request system for making suggestions.

Vendor Response

By Adion Systems on January 24, 2019
Hey Bryce, Thank you so much for the great review! It's been an honor and pleasure to work with you and your team. Your dediction to continuous improvment and having a world class operation is inspiring for us. Great work on the progress you've made, and we look forward to partnering with you for many years to come.
Reviewer Source 
Source: Capterra
January 23, 2019
Leena D.
Machinist/ Quality Technician
Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 26, 2017

“I have used ProShop daily at work for over 13 years. It is an amazingly powerful tool. ”

OverallThe ability to excel at my job, because of having access to so much current and accurate data.
ProsAs a Quality Technician, I like how easy it is to set up and access data. I have used it to maintain the calibration of over 1500 pieces of inspection equipment, monitor shelf life product, train employees on the use of inspection equipment and document their proficiency, and define and document specific inspection methods. I have been through many Customer, ISO and AS audits, and ProShop's ease of use and linking ability has made the process go smoothly and quickly. As a Machinist, I like knowing that I can access only the most current information for the part from the Work Order. Adding helpful information about set up, running, inspection and deburring of the part is easy. Adding photos is simple and very helpful. ProShop maintains traceability all the way through the entire process. From Purchase Order, Rev level, material, machining operations, first article and in process inspection, assembly operations, outside processing, packing and shipping instructions, to invoicing with ease.
ConsThere may be too many different ways to do the same thing, some of which use the auto fill feature and some that do not.

Vendor Response

By Adion Systems on April 19, 2018
Wow Leena!! Thank you for this amazingly thoughtful review. We're so glad that you get to keep using ProShop at your new job as well. It's been a real pleasure for us to work with you and get great feedback from a true professional like yourself. You have helped make ProShop better.
Reviewer Source 
Source: Capterra
November 26, 2017
Verified Reviewer
Unspecified
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
April 2, 2018

“The support behind Proshop is phenomenal.”

OverallThe number one thing that ProShop has helped our shop do is to make Employees MORE self-sufficient. Instead of asking questions up the chain of command, and involving everyone in a decision making process, employees have all the information available to them to do what is needed on their own, and have confidence that they are doing it correctly. We have realized higher throughput with ProShop, which in turn is reducing our overhead and making us more competitive.
ProsThe thing I like the most about proshop is that it covers all the bases and then some. Right now, our shop does not have a dedicated sales team, but when it does, Proshop will support it. Same goes with inspection, shipping, accounting, and of course every task you could ever think of on the shop floor. Better yet is the fact that if you choose NOT to use certain features of Proshop, it does not cripple the shops functionality. It is not an All or Nothing ERP, meaning that you can take the time needed to grow into it without killing your throughput during the learning curve.
ConsI think that the multi-layer assembly quoting could use some work. Adding the ability to pull multi-tiered price-breaks for a high number of purchased parts in complex assemblies is an area that needs improvement. On day-to-day Job shop projects, I would find it hard to dig out a weakness in ProShop.

Vendor Response

By Adion Systems on April 4, 2018
Thanks for the enthusiastic and thoughtful review. It's great to hear how ProShop is helping your company grow and be more competitive. We love to hear how ProShop has helped your employees be more self-sufficient! That's what it's all about. Thank you for the feedback about multi-tiered price breaks! We couldn't agree more. That is very high on our list as a new feature and should be in place soon. Keep the feedback coming!
Reviewer Source 
Source: Capterra
April 2, 2018
Linda R.
VP
Machinery, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 19, 2019

“Software for small business that THINK BIG”

OverallProshop is so easy to work with. It is truly a new partnership.
ProsThis software can manage data anywhere.
ConsThere is nothing that I like least about this software.

Vendor Response

By Adion Systems on August 20, 2019
Linda, It's been a pleasure to work with you and your team. You guys have a great company that is only getting better with your new lean ProShop processes, AS9100 certification, and more. We're honored to have you choose us as your partner. The ProShop Team!
Reviewer Source 
Source: Capterra
August 19, 2019
Peter C.
Director Business Development
Mechanical or Industrial Engineering, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 12, 2019

“Data Driven Decisions”

OverallOur experience is that ProShop has exposed, with real data, assumptions we have made in the past were wrong and allowed us to make the changes to improve quoting, processes and profitability. The software allows us to make this happen but it the support and advice from the ProShop personal that gave us the direction and assistance to put the system in place.
ProsProShop brings all your data together in one application, allowing a real time view of every aspect of your operations. It allows pro-active management, it allows real-time analysis of the progress and performance against the original plan. Having this ability, allows corrective actions to be taken and small issues do not become large expensive ones. This system is paperless gathering everything from Time Clocking to preventative maintenance schedules in one package. It allows the inputs you have been collecting in the past, by various methods, to become a database to drive decisions.
ConsThat we did not have ProShop 5 years ago!

Vendor Response

By Adion Systems on July 16, 2019
Peter, Thank you so much for this thoughtful review! It's truly been our pleasure to work with you and your team. We're so thrilled that ProShop is providing you with these benefits and insights to improve the company. We look forward to supporting Noble for years to come. Thanks, The ProShop team
Reviewer Source 
Source: Capterra
July 12, 2019
Joe P.
Owner, Managing Member
Aviation & Aerospace, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
October 3, 2016

“long time ProShop user”

OverallI have been running ProShop for 4.5-yrs and have come to depend on it as much as any other asset in my business. ProShop significantly reduces time consumption in all aspects of manufacturing management from quoting to planning to purchasing and on through all needs of machine shop operations. Because this system is web based it can easily be access from any computer/tablet in the business. There is no more need retain any paper documentation as all information is stored digitally, and can easily be accessed. My shop is quite small and I primarily make tooling and prototypes. Often times I have many dozen, and occasionally up to several hundred, open work orders and I would not be able to manage this amount of work without ProShop. I have, and will continue to, recommended ProShop to any machine shop interested in optimizing their profitability.
ProsEasy access to every piece of information in your business instantaneously. No need to hunt through filling cabinets, searching for a print from last year that had a note on it that you need. Within just a few seconds you can pull up any job you have ran and all information about that job is right where you left it.
Consnone.
Recommendations to other buyersget a demo of the software and see for yourself.

Vendor Response

By Adion Systems on October 3, 2016
Thanks Joe!!! Really appreciate the review. It's been a pleasure working with Pearce Design for all these years.
Source: Capterra
October 3, 2016
SUSAN R.
VICE PRESIDENT
Aviation & Aerospace, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 16, 2019

“Small shop, Large Vision”

OverallLost work orders are a thing of the past. The ability to work thru different portions of the software thru with just a click away. They are helping our company to a PRO!
ProsWith this software, we are performing proactive responses and communicating more precisely, which saves time. Working thru the software is so easy and smooth. We can do more with less staff.
ConsToo much information. With any new software change, there is a learning curve. It takes some some to adjust.

Vendor Response

By Adion Systems on August 20, 2019
Susan, It's been amazing to see the transformation you guys have made with ProShop. So much less overhead, faster job processing with shorter lead times, and all the improvements you've made with your QMS and going for AS9100 certification. We appreciate you and your business.
Reviewer Source 
Source: Capterra
August 16, 2019
Robbie B.
Manufacturing Planner
Aviation & Aerospace, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
February 1, 2017

“Amazing program ”

OverallI began using Proshop about 3 years ago. The goal for the shop that I work at was to become AS certified and more efficient in our processing of orders. Pre-Proshop for us looked like excel spreadsheets that took hours upon hours to manipulate and keep up to date and also physically chasing orders through the shop. This was companywide from PO entry to shipping. With Proshop we are now able to see the data we need automatically updated at any time with minimal effort (pick your search criteria and hit enter). This data is input by taking system wide entries. With Proshop we are able to see where a job is at at any time by searching the Work order number. With Proshop we were able to accomplish our goal of becoming AS certified in 6 months after implementation. If you are a manufacturing shop I strongly recommend that you speak further with the professionals at Adion Systems as this product will surely be a turnkey solution for your needs. -Robbie
Prosmodular, scheduling, QA system included, all web based(use in any location)

Vendor Response

By Adion Systems on February 3, 2017
Thank you for the great review Robbie! Your company has done great things since bring on ProShop, it's been rewarding and fun working with you guys. Let us know whenever you need help. You know we'll be there for you! Keep up the good work!
Source: Capterra
February 1, 2017
Richard O.
Operations Manager
Aviation & Aerospace, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
September 28, 2016

“Pro Shop Evaluation”

OverallPro Shop has significantly reduced our labor rates, as it has provided us a paperless system that is real time and extremely accurate. Pro Shop is a very robust MRP software that is an all-in-one software from product concept-to invoice of orders. It manages our product and processes in such a way that we have been able to reduce our overhead while increasing production. All this while also having our highest Quality and On Time Deliveries for our customers. Pro Shop is ever changing as well. Their team and developers are always looking for better and smarter ways to produce the same or higher results in all areas of the software. Our day to day operations have become easier thanks to higher visibility that Pro Shop offers. I strongly recommend Pro Shop, it is easily the most productive tool we have ever implemented into our business.
ProsThat it is an all-in-one software that gives us real time visibility from anywhere in the world.
ConsSome software updates can be rather lengthy between releases.

Vendor Response

By Adion Systems on September 28, 2016
Thanks Rich! You and your team have been a pleasure to work with for the last 6 years. We are hiring more developers to accelerate the implementation of our long list of feature requests. There is lots of good stuff coming in the pipeline!
Source: Capterra
September 28, 2016
David W.
Owner
Design, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
May 8, 2019

“The next step ”

OverallWe are a small company with about a dozen employees in total, and we are just a few months into implementing ProShop in our business. At every turn, we are continually impressed with the capabilities of the software. It will take us years to grow into the changes we intend to make to expand our business, and ProShop will be capable of handling all of it. Moving to an ERP system is an enormous commitment that should not be taken lightly. Although we are still new, learning, configuring and adjusting, we are very happy with our purchasing decision, and would make the same decision again.
ProsI like the overall design philosophy that uses check lists and color coding to quickly evaluate shop progress. It quickly bring things to your attention, the jobs or shop issues that need to be addressed.
ConsThe learning curve and time needed to implement the software. There is so much to learn, but it is necessary to take advantage of this software. As with most things that have large learning curves, the cost is well worth the effort.

Vendor Response

By Adion Systems on June 20, 2019
Hi David, Thank you for the review. We're honored to be a partner in your growth and success for years to come. You have a great company with a bright future. Thanks again, The ProShop Team
Reviewer Source 
Source: Capterra
May 8, 2019
Laurie R.
Customer Relationship Executive
Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
April 18, 2018

“ProShop keeps everything at your fingertips, and all of your history easily accessed.”

ProsEverything is in one place... purchase orders from customers, orders to our vendors, packing slips, work orders, contacts. It's great.
ConsI find the advanced search function difficult to use. It is not very intuitive and sometimes cannot find the items I am searching for.

Vendor Response

By Adion Systems on April 19, 2018
Hi Laurie, Thanks for the great review. It's been a pleasure working with you over the years. We're glad you find it helpful to be able to access everything you need to keep your customers happy in one place. The advanced query functionality is extremely powerful which means some of the query syntax can get a bit complicated. If you ever need some help or training on making a query please just reach out and ask. Our support team would be happy to help you make one, save it for your future use and we never charge for that type of support. And you'll be pleased to know that pretty soon we are releasing en entirely new indexing engine and visualization capability, so making reports will be even more powerful but much easier. And the new visual charts and graphs will provide all the data you need in a very visual dashboard.
Reviewer Source 
Source: Capterra
April 18, 2018
Matthew S.
Production Supervisor
Machinery, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
May 2, 2019

“great software”

ProsI like everything that I have used with this software. I have used it for Quality departments and also as a production supervisor. I think this software is is very user friendly. The support from them is fantastic. They have come out to our facility a few times and I have attended a couple of on line training sessions. all of these experiences were great. I cant say much on value for our money because I do not know how much my employer paid for it. I would recommend this software to any manufacturing company.
ConsI do not think there is anything that I do not like about the software.

Vendor Response

By Adion Systems on May 13, 2019
Hi Matthew, Thanks so much for the great review! It's been a pleasure for our team to work with you and David. You guys have done some great things in the past 2 years and have a promising future. And we can assure you, that David thinks ProShop is great Value for Money! ;-) Thanks again, The ProShop Team
Reviewer Source 
Source: Capterra
May 2, 2019
Robert P.
President
Aviation & Aerospace, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
4/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
February 11, 2017

“Excellent ERP System for Machine Shops”

OverallMy company evaluated many ERP systems for our 50 person machine shop in 2014 and decided upon ProShop. We selected the system because of its completely linked operational system, and because it makes it easy to be fully compliant to AS9100. We have been very happy with the transition and with the software. The built-in tools for analysis have allowed us to focus on areas of improvement, and our customers and third-party auditors have been highly impressed with the ease and speed of gathering information from the ProShop. I highly recommend this ERP system for both small and large companies.
ProsEase of use; powerful internal data gathering tools; easy to train operators to use; AS9100 Compatible documentation.
ConsLimited documentation for first use or troubleshooting issues.
Recommendations to other buyersAS9100 compliant system makes auditors very happy with quick data searches.

Vendor Response

By Adion Systems on February 11, 2017
Thanks for the great review Robert! You guys have been a pleasure to work with. We're in the process of creating and uploading many new training videos into the help system. You'll be able to check those out soon. Thanks Again!
Source: Capterra
February 11, 2017
Brannon M.
Production Manager
Aviation & Aerospace, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
January 15, 2019

“Awesome Software”

OverallMy overall experience with ProShop has been exceptional. Not only do they have a great product they know manufacturing!
ProsProShop is a game changer. There are too many to functions of the software that help me do my job, as well as help others to list here. Some of the main features that help me as the Production manager are: Time Tracking, Profit tracking and traceability. On top of an overall great product Proshop's customer service is top notch. From implementation to continual support Proshop has responded quickly, and accurately.
ConsI have not found many issues, only recommendation would be to have a calendar function.

Vendor Response

By Adion Systems on January 16, 2019
Thanks Brannon!! It's been such a pleasure working with such a great group of professionals at Faircloth. We appreciate the comments and look forwar to pushing hard to make ProShop even better all the time. It's companies like yours that make our efforts meaningful.
Reviewer Source 
Source: Capterra
January 15, 2019
Pamela N.
CFO
Medical Devices, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 19, 2019

“Excellent ERP Software”

OverallNot only part traceability but "User" traceability which holds accountability to each user. We have found that our reporting is easier, our internal auditing is easier due to all the reporting which we sample audited to verify if accurate and it is. We are hoping to learn more each day and believe that we are only utilizing about 60% of its capability so far. We implemented the software July 1 2018.
ProsThe drill down to follow the trail, the traceability of each transaction and the built in QMS -- Most of all the SUPPORT is beyond anyone's expectations. We have used other ERP software before and found the support to be very limited.
ConsAt first it is all overwhelming to anyone as there are so many views and options. However, once you begin to see how it works, you start catching on.

Vendor Response

By Adion Systems on April 24, 2019
Hi Pam, Thank you so much for the great review. It's been such a pleasure working with you and your team. You guys have done such great things so far, we're excited to see what you can do when you learn the last 40%! ;-) Keep coming to those client webinars and you'll keep learning! Thanks again, The ProShop Team
Reviewer Source 
Source: Capterra
April 19, 2019
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Adrian S.
Business Manager
Unspecified
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
March 30, 2018

“Outstanding software, delivered from an amazing team.”

OverallIncrease productivity, increased profits, increase in customer satisfaction.
ProsFrom the moment you start using Proshop running your business is so much more streamlined and efficient. Proshop is by far the best ERP/QMS/MES software on the market today. Proshop definitely gives us a competitive advantage.
ConsBeing based in Melbourne Australia, some of the terminology in the software was a little unfamiliar, but the team at Proshop did an awesome job working with us to help implement the system.

Vendor Response

By Adion Systems on April 3, 2018
Thank you so much for this enthusiastic review Adrian! We know there may have been a little apprehension to be our first customer outside of North America. You guys have done amazing and thank you for referral to the other shop in the area! They're getting implemented now and maybe we'll need to open a Melbourne office soon. I'll volunteer for that one!! We were also particularly proud of you guys when you became the first company in all of Australia to become certified to revision D of AS9100. And you did it using ProShop. That was an exciting day for us in the office. Thanks again!
Reviewer Source 
Source: Capterra
March 30, 2018
Jason B.
General Manager
Machinery, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 29, 2019

“We love using Proshop”

OverallWith adding Proshop as our ERP system, it has made it to were I am able to easily see what is going on in the shop and also plan for upcoming work. Before Proshop, we were late 20% of the time on our orders due to over scheduling and materials not arriving on time to compete the project. We are now able to maintain a 95% on time delivery. This has helped us to make more money and take on more work.
ProsWe like using Proshop because it is a paperless ERP system that our employees use daily for time tracking and work orders and all info is real time. Inspection, Training and preventative maintenance are all handle in Proshop without having to have different spreadsheets or software. This has made maintaining our ISO 9001 quality system a lot easier than our old software system.
ConsIt would be nice if some of the modules were mobile friendly.

Vendor Response

By Adion Systems on April 30, 2019
Thank you very much Jason. Watching your total company transformation, and having you tell us it was inspired by implementing ProShop is truly why we are in this business. You are doing fantastic work and we are grateful to be your partner. Thank You! And we are working on mobile responsive pages. We'll reach out to get your thoughts on what you want see most.
Reviewer Source 
Source: Capterra
April 29, 2019
Dan F.
President
Medical Devices, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
March 11, 2019

“Great product, exceptional support”

OverallProShop keeps my whole shop on the same page. The Adion support staff is truly exceptional and always available to work through new challenges. The software and staff have never let us down.
ProsProShop handles everything from estimating through invoicing and all the critical details in between. I especially like the versatility and flexibility--it moves as fast as we need and leaves a perfect record. I grin every time I have to look for something and find it at my finger tips.
ConsWith capability comes some complexity, but is is absolutely worth the effort. The more I learn, the more I am impressed.

Vendor Response

By Adion Systems on March 15, 2019
Thanks for your review Dan! This is especially satisfying coming from you. We appreciate you keeping us on our toes with your questions and your analytical approach to implementation. It's clients like you who really help to drive us to make ProShop better than ever. We are grateful you chose ProShop to help build the foundation of your world class business processes. We look forward to a long partnership with you.
Reviewer Source 
Source: Capterra
March 11, 2019
DEBBIE S.
President
Machinery, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 25, 2019

“A Game Changer!”

OverallThe ProShop team has been great. There are there for us whenever we need them. The software has helped us become more efficient in many areas from estimating to production. We are able to keep track of where jobs within the shop and when they are out for outside processes. We have a much better handle on the actual cost to produce our products, which among other things has made us more competitive. All this and we have just scratched the surface on utilizing all the ProShop has to offer.
ProsEstimating and cost analysis. It's helped us to more accurately estimate the cost of the fasteners we manufacture.
ConsLacking some reports I'd like, but features are constantly being updated and added.

Vendor Response

By Adion Systems on July 29, 2019
Hi Debbie, Thank you for this review! We're really pleased that ProShop has helped you become more competitive and get a handle on job costing. We look forward to supporting you, and you'll be really pleased to see the new reporting features coming out soon. A whole new and very comprehensive system for reporting, building dashboards, etc. It'll be cool! Thanks again, The ProShop Team
Reviewer Source 
Source: Capterra
July 25, 2019
Tybalt Q.
Owner
Aviation & Aerospace, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 29, 2017

“Top notch software. ”

OverallWe finally have a tool to effectively transfer and store information between all departments of our company. With ProShop at our foundation, building our business will be rock solid.
ProsThe best part of the software is how easy it is to move between the features. All of the information you would want about a part or process is never more than a click or two away. I also like how scalable it is. It works for a company whether they have 3 or 300 employees.
ConsA couple of the modules could use a little refinement to bring them up to the same standard as everything else.

Vendor Response

By Adion Systems on April 19, 2018
Thanks for the great review TJ! We've enjoyed working with you and look forward to watching you grow over the next many years. Congrats to you and Seth on the Emerging Manufacturer Award in WA state! And thank you for asking us to come to the awards dinner. It's been our honor to be a partner in your growth and success!
Reviewer Source 
Source: Capterra
November 29, 2017
Ryan C.
Operations Manager
Defense & Space, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
3/5
Customer Service
5/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 20, 2019

“Small shop implementation, very happy with results so far!”

OverallOverall I think implementing ProShop has been one of the best things we have ever done. It makes our processes so much smoother and easier to manage from the office to the shop.
ProsIf I had to choose one thing I would say the ability to access it anywhere. It has helped me so often to be able to pull up real time data and relevant information on any device with an internet connection.
ConsThere is so many great features that it sometimes becomes overwhelming. Have to take learning a little slower and understand how ProShop "thinks" then navigation and interfacing becomes more natural.

Vendor Response

By Adion Systems on April 24, 2019
Ryan, Thank you for the great review. It's been fun for us to work with you and your dad. You guys have an excellent company, poised for significant growth, and we're grateful to be a partner. We're working hard on making the interface easier to access and understand the many features we have. Thanks for the feedback. See you on Friday! Thanks, The ProShop Team
Reviewer Source 
Source: Capterra
April 20, 2019
Lisa P.
Client Services
Machinery, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
April 18, 2019

“Review 4/19”

OverallEase of use. Able to have multiple screens open to get the maximum information at one time.
ProsInformation easily available without closing out windows to view
ConsInvoices have not been able to upload to QB

Vendor Response

By Adion Systems on April 23, 2019
Hi Lisa, Thanks for the great review! We appreciate you taking the time. It's been great for us to see the results you guys have achieved after moving from E2. You should be proud of your company - it's one of the great ones. Regarding QB not syncing, our support team has tried for many hours to work with QB (and you guys), but they are unable to make the specific version you have work as promised. Their web connector is supposed to work fine with the server version of QB Enterprise, but it does not actually work. We will keep pushing them to fix it!
Reviewer Source 
Source: Capterra
April 18, 2019
Jack F.
president
Machinery, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 26, 2019

“ProShop Review”

OverallThe Pro Shop team have been very attentive addressing any issues we had and we always felt they were there with us throughout the setup process. Great Company!
ProsThe ability to organize and track all aspects of our production process in real time.
ConsNone really. Like all things great, it takes a bit of time to integrate the installation into your daily business. The benefits are plentiful, but it does take some time.

Vendor Response

By Adion Systems on April 30, 2019
Hi Jack, It's been a pleasure working with you and your team. And your second company as well! You've built a great team and it's been an honor to watch your amazing transformation of the past year from paper based to paperless. You guys have done a great job.
Reviewer Source 
Source: Capterra
April 26, 2019
Jeremy W.
Operations Manager
Machinery, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Source: Capterra
February 1, 2017

“Great software and Excellent Support”

OverallWe went from a scattered paper based system to ProShop. This system has greatly helped our company become more organized. All of the job information is in one place and is easy to see. Support from ProShop has been top notch. Fast to respond and great explanations when we aren't up to speed on how the system works.
ProsAll information is centrally located. All employees have access to job information, from every location.
ConsTakes a while to get comfortable with navigation and use. Coming from no system to this, took a while to get used to filling in all the blanks.
Recommendations to other buyersImplementation needs to be done at your own pace. Don't set goals until the users have started to embrace using the system.

Vendor Response

By Adion Systems on February 3, 2017
Hey Jeremy, We're so glad that ProShop has helped you guys get organized! It's rewarding to hear that. We're committed to making sure you guys we well supported and loving ProShop!
Source: Capterra
February 1, 2017
Verified Reviewer
Machinery, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
April 29, 2019

“An ERP system is a big decision - do it right the first time. ProShop is a capable solution.”

OverallWe are a small prototype machining company with 7 full-time on site machinists plus a few part time helpers and a couple of management/office staff. We ran a basic scheduling utility with Quickbooks, and needed robust scheduling capabilities. We reviewed several different ERP systems and were really impressed with the fully-integrated capabilities of ProShop. We made the decision to sign up with them in late December and began training in early 2019. A couple of months later and we're nearly off the ground with the basics: quoting/scheduling/manufacturing/purchasing, etc. We are just barely scratching the surface of what we will be able to do with this program given time, practice, training, and comfort. We hope to move toward ISO certification at some point in the future. Moving to an ERP system is a huge commitment. We feel we've made the best long term decision for our business and would choose this product again.
ProsVisual scheduling, full integration, tons of content: training, equipment, tooling, purchasing in addition to the basic purchasing functions, all included for one price.
ConsBecause it's capable and highly configurable, there is a lot to learn. But I've not used other ERP systems - I'm sure that is true of them all.
Reviewer Source 
Source: Capterra
April 29, 2019
Kim C.
Administrative Assistant
Machinery, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
February 1, 2017

“Amazing Customer Support”

OverallWe looked at a few different programs before deciding on ProShop. The deciding factor for us was the customer support available with the program. They are very hands on and prompt when questions or issues arise. Not to mention the fact that they welcome ideas and suggestions that will help improve both their program and productivity for your company. Adion Systems is a great company to work with.
ProsThat we are now able to keep track of the work coming in the door.
ConsThere is no user manual.

Vendor Response

By Adion Systems on February 3, 2017
Hi Kim. Thanks for the review and we are so glad you feel our customer support has been strong. We go out of our way to try and ensure our customers have great experiences and are glad you've been happy. And big thanks to you specifically for introducing us to Jetco!! It's been a great partnership. And we're working on strengthening our help system and manual. We hear you!
Source: Capterra
February 1, 2017
Avatar Image
Jon-David H.
Plant Manager
Unspecified
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
March 30, 2018

“The company purchased it about a year ago and couldn''t see doing business without it now. ”

OverallLearned how easy a shop management software can really be utilized if given the right tools
ProsProshop does a great job at capturing and organizing drawings, documents, programs and all other digital aspects of a job. It manages inventory and bill of materials great and has very good navigation between its different modules.
ConsProshop has very little ways of customizing the way it appears on the screen or documentation when printed.

Vendor Response

By Adion Systems on April 3, 2018
Hi JD, We sure appreciate the review and having you as a customer. Thanks for enthusiastically promoting ProShop to other shops you know as well! Coming down to Lafayette to install ProShop at other companies should be timed carefully to be during crawfish season!! We love visiting your area and going out for Crawfish Boils!
Reviewer Source 
Source: Capterra
March 30, 2018
Tony M.
Owner
11-50 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
February 1, 2017

“Tony Jetco”

OverallProshop has been great. The representative has been great with support. There are a few things that we are having to figure out to apply to the style of business (job shop machine and fabrication) Proshop seem very committed to helping us solve these issues or showing us options on how to apply and make work.
ProsAdds quality control to organization.
Consseems to be made for very specific type of Mfg. business.
Recommendations to other buyersbe ready to be flexible when implementing and owners/leaders need to be very involved. expect participation from a bottom up but at every level. difficulties seem to work themselves out when we do this through common successes or struggles.

Vendor Response

By Adion Systems on February 3, 2017
Thanks for the great review Tony. It's been a pleasure working with you and your team. We're always here to make sure your experience is as good as possible!
Source: Capterra
February 1, 2017
Cody Y.
Engineer
Aviation & Aerospace, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
November 21, 2017

“Great people to work with! Development could be quicker”

OverallLinking of documentation company-wide. Paperless system that provides the most up to date information at all times. The development team is very willing to work with us on making changes to the program and adding on features as needed.
ProsThe detail it has the ability to store and collect. Love the fact not everything has to be filled out to continue on with the work. The team seem very intelligent and understands the actual work being performed, unlike other ERP systems that focus mainly on Accounting.
ConsNot all of the bugs are corrected and development to fix issues is slow. Most help links are not helpful or nonexistent.

Vendor Response

By Adion Systems on December 5, 2017
Hi Cody. Thanks for your review. We appreciate the kind comments and the constructive feedback. Your help system is being upgraded to the very latest online help, which has much more content than when your system was installed for you. Let us know how it looks after it's updated. We are also hiring developers at a rapid pace to increase our throughput on new features. We want them all built yesterday as badly as you do. Thanks again. It's been a pleasure working with you and your company.
Reviewer Source 
Source: Capterra
November 21, 2017
Timothy T.
General Manager
Aviation & Aerospace, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
February 21, 2017

“ProShop is miles ahead of other MRPs”

OverallProShop has been a really positive change after using another large MRP for years. Most of the difference comes down to a simple yet powerful user interface and excellent customer service support.
ProsExcellent customer service. Simple yet powerful web based user interface which employees learn and understand quickly and retain.
ConsBecause it is entirely paperless and web based, navigation and user management takes a bit of time/effort to master.
Recommendations to other buyersSpend time on getting your implementation details together and thought out. The key to a successful roll out is a successful implementation.

Vendor Response

By Adion Systems on February 22, 2017
Thanks for the great review Tim! We really appreciate you being a fan of ProShop. It's our honor and pleasure to work with you and your team.
Source: Capterra
February 21, 2017
dylan a.
logistics coordinator
Machinery, 11-50 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
3/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
April 23, 2019

“the software that is getting us to the next level”

Overalllove how easy it is to get the quality objectives and still trying to solve some custom adjustments with the Adion support team.
Prosi like how easy it is to find the information you need. its always one click away.
Consits a very complex ERP system. Sometimes its to many options.

Vendor Response

By Adion Systems on April 30, 2019
Hi Dylan, Thanks for the great review. Campbell as been great to work with the past year. Watching the improvement you guys have made has been awesome! We appreciate the feedback about ease of use. ProShop is powerful and has lots of options, and we're working hard on having it still be simpler to use and access those features as you want to. Thanks again! The ProShop Team
Reviewer Source 
Source: Capterra
April 23, 2019
Chris J.
VP of Operations
Defense & Space, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 9, 2018

“OCD review”

OverallExcellent
ProsEase of use, everything in one program. The speed at which we can estimate accurately
ConsForms, could use better form layout. IE customer ability to create their own form layout

Vendor Response

By Adion Systems on October 16, 2018
Hey Chris, Thanks very much for your review of ProShop. It's been our honor to work with you guys and see the growth you've experienced. Your email a few weeks ago: "From 3 employees to 14 in 12 months, we couldn¿t have done that without ProShop!" just made our day. We're excited to keep supporting you the best we can, and making ProShop better than ever. (Including the ability to customize your forms!) As always, let us know how we can be a resource for you!
Reviewer Source 
Source: Capterra
October 9, 2018
PAUL G.
President
Mechanical or Industrial Engineering, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 23, 2018

“Software is developed by machinists running machine shop and it works logically to run Manufacturing”

OverallIt will replace our paper workflow with digital paperless workflow. Real time data. set notes available to operators. Quotation process is standradized
ProsHas all functions related to workflow for delivering parts from estimate to invoicing. Although software is complex with many functions, it starts making sense once you start using it. overtime it will save time on all processes related to workflow. Set up documentation and having real time data is very useful for updates on daily basis.
ConsSince software is complex for a beginner user, More training videos will helpful in quick learning processes

Vendor Response

By Adion Systems on April 25, 2018
Hi Paul. Thank you so much for the great review. We¿ve enjoyed working with you and your team and seeing improvements you¿re making. We totally hear you on the need for even more training videos and we are actively working to create more of them. Our goal related to training videos and our help system is actually to allow customers to entirely self train if that is their preference so they can save money and time.
Reviewer Source 
Source: Capterra
April 23, 2018
Don R.
Maintenance
Machinery, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 18, 2019

“Get it. ”

ProsThe flow of it. The software will save you time.
ConsPeople who do "Office" work will be reassigned.

Vendor Response

By Adion Systems on April 23, 2019
Hi Don, Short and sweet! We love it. Thank you for the great review. It's been a pleasure working with Frey & Weiss. We look forward to finishing help you guys get AS9100 certified and growing your client base in the aerospace industry! Thanks again! The ProShop Team
Reviewer Source 
Source: Capterra
April 18, 2019
Joseph S.
Operations Manager
Medical Devices, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 9, 2018

“The software that got us machining again”

OverallTasks that took a day in E2, take only an hour in proshop. Whether it's order entry, part creation or routing a job/part. The inventory involves COTS which has been amazing in creating BOMs for assemblies. We know at the order entry phase that we need to purchase and Proshop does all of the heavy lifting. We're grateful to spend less time managing paperwork and more time machining parts.
ProsIt's easy to use and prevents double work.
ConsWaiting to use it full time. During our overlap with E2 the benefits of Proshop became more evident. Eventually we just dropped using E2 and decided to deal with any consequences of shortening the overlap. There were none.

Vendor Response

By Adion Systems on August 21, 2018
Wow JB! Thanks so much for the awesome review!! It's stories like yours that keep our team pumped up to help small manufacturing companies and driven to keep making it better. We appreciate you and your team and look forward to many years of strong partnership! Thanks again, The ProShop Team
Reviewer Source 
Source: Capterra
August 9, 2018
Joanna B.
Business Develpment Manager
Aviation & Aerospace, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
December 4, 2017

“Fantastic. ”

ProsEverything is connected. AS9100 is imbedded into the system! Going paperless is amazing and will be a giant cost savings.
ConsIt would have been useful to me, to have a map or a list of steps to take in order to get the system completely populated. A birds eye view. Although, I realize each organization is uniquely organized with many different ERP systems.

Vendor Response

By Adion Systems on December 5, 2017
Thank you Joanna! We're all very excited to be working with a dynamic company like Three Sigma. We're eager to see the great improvements and cost savings you guys realize. It's already obvious you guys are going to be a great case study in how to fully execute ProShop well. Cheers!
Reviewer Source 
Source: Capterra
December 4, 2017
Dean H.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Source: Capterra
October 4, 2016

“ProShop Software”

OverallWorking with Adion Systems and implementing ProShop made our AS9100 certification process considerably faster and less expensive than if we had done it a different way. Their support was invaluable. ProShop has also helped tremendously in the operations of our company. We are able to get more work through the shop than we could before with less effort. ProShop also has helped save countless hours in preparing our AS9102 FAI packages due to the unique requirements by customer. What used to take hours now takes us minutes, and our paperwork quality has improved at the same time. We are big fans of ProShop software!

Vendor Response

By Adion Systems on December 5, 2017
Thank you Dean! It's been a pleasure working with you and your team. Your story of the power outage on the day of your AS9100 audit, and taking the server to a hotel and passing the audit with flying colors was amazing to hear! It is a true testament of the power of a 100% integrated and paperless system. You guys should be proud of how well you've done and improved the company with ProShop.
Source: Capterra
October 4, 2016
Matthew R.
Operations Manager
Mechanical or Industrial Engineering, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 22, 2017

“Thus far, absolutely fantastic.”

OverallEnriched that it touts, planning, tracability, scheduling.
ProsLogical layout, depth of content, massive flexibility, covers everything. The software is fantastic, the support is fantastic.
ConsThe worst part about the software is trying to learn the amazing amount of features. You don't need to learn them all to use it effectively, but I want to use it to is utmost and there is a lot to learn.

Vendor Response

By Adion Systems on April 19, 2018
Wow Matt! We really appreciate the high praise!! Especially from someone like yourself with broad ERP experience with many other systems. It's been awesome working with you so far and we look forward to the future with you.
Reviewer Source 
Source: Capterra
November 22, 2017
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Matt G.
Vice President
Construction, Unspecified
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
November 16, 2017

“this ERP software doesn't work in "theory" it just works. Amazing. It literally saved my business.”

ProsIt is POWERFUL yet simple. I also really enjoy the people behind the software. Best software support we have had to date.
ConsI don't like that the software doesn't have a button to press to eject people that don't follow easy to understand/follow pro-shop rules out of my building. : )

Vendor Response

By Adion Systems on November 22, 2017
Thanks for your review Matt! We've really enjoyed working with you and your team. You guys have an amazing company there!
Reviewer Source 
Source: Capterra
November 16, 2017
Steve M.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Source: Capterra
February 1, 2017

“Shop Manager”

OverallThis is the first shop management software that I have used. Being web based, it easy to navigate and gets the results we require. The customer support has been great. They are always willing to make changes to met the needs of our company and are always willing to do training sessions when needed.

Vendor Response

By Adion Systems on February 3, 2017
Hi Steve. So glad you've found your first experience with ERP to be so great with ProShop. It makes our day! We appreciate working with you!
Source: Capterra
February 1, 2017
Avatar Image
Brandon K.
Accountant
Machinery, 51-200 employees
Used the software for: I used a free trial
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
November 28, 2018

“ProShop Review”

ProsIt is pretty easy to learn. Not much of a learning curve with this. Saves you a lot of time in the end as well by eliminating paper trails
ConsThe interface is a little too much, needs to be a bit cleaner. Sometimes it can be hard to find what you are looking for, but that is just part of the learning curve
Reviewer Source 
Source: Capterra
November 28, 2018