# ProShop ERP Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ProShop ERP the right Manufacturing solution for you? Explore 113 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/155436/ProShop/reviews --- ProShop ERP 4.8 (113) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of ProShop ERP Ease of use 4.6 Customer Service 4.8 ## Pros and Cons in Reviews JW John W OwnerMechanical or Industrial Engineering, 2 - 10 employeesUsed the software for: 6-12 months. “The ProShop ERP system is adding value to our business by guiding us to create better processes with decreased risk to our customer.“ December 12, 2025 LK Lucas K Vice PresidentAviation & Aerospace, 11 - 50 employeesUsed the software for: Less than 6 months. “I would prefer the ability to customize more than I currently can and there isn't a great way to handle serialization.“ January 7, 2026 WJ Will J Quality ManagerDefense & Space, 11 - 50 employeesUsed the software for: More than 2 years. “It provides what we need to keep business running and supply our customer with the documentation they need.“ January 14, 2026 JK Jacob K Assistant Production ManagerDefense & Space, 11 - 50 employeesUsed the software for: More than 2 years. “We had a rocky start because we did not take the advice and suggestions from ProShop when we first switched over and tried running it "our way" for 2.5 years.“ January 20, 2026 JL Jason L Vice PresidentAviation & Aerospace, 11 - 50 employeesUsed the software for: More than 2 years. “It is a little overwhelming at first but with the right implementation specialists and now an AI assistant, you can learn as fast as you can handle it.“ December 8, 2025 MW Mark W Planning and SchedulingOil & Energy, 11 - 50 employeesUsed the software for: More than 2 years. “When you go outside the system parameters you can run into issues. “ February 20, 2026 MW Mark W Planning and SchedulingOil & Energy, 11 - 50 employeesUsed the software for: More than 2 years. “This allows for much more accurate lead time prediction.“ February 20, 2026 AM Amanda M Quality Admin AssistantAirlines/Aviation, 51 - 200 employeesUsed the software for: Less than 6 months. “They don't have enough chat support.“ February 12, 2026 ## Showing most helpful reviews Showing 1-25 of 113 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Brian K. Co-Founder Medical Devices Used the software for: 6-12 months ### "ProShop ERP & QMS is Helping Us Improve All Aspects of Our Internal Processes" February 29, 2024 5.0 It has been excellent. No major complaints. The team at ProShop ERP has been exceptional to work with. \[sensitive content hidden\] has helped us on numerous occasions during and after the implementation process, and whether it is with him or another one of the customer success representatives, we feel like we are always in good hands. Pros ProShop ERP provides us with a holistic system for estimating/quoting, order processing, and quality management. The customer service we received while implementing the ERP & QMS system was exceptional. We feel like ProShop is genuinely invested in our success as a company. The following aspects of ProShop ERP stand out to us most as the system's pros: - Seamless flow from estimating/quoting, to order processing, quality control, shipment/delivery, and final invoicing of the customer. - With the Flying Start package, the software enables a significantly easier and smoother transition to obtaining quality certifications, such as ISO 13485 and AS9100. All of the documentation is included with the package. It only needs to be adjusted based on a shop's specific needs. - Paperless tracking and ability to store inspection data indefinitely. Cons ProShop ERP is an ERP & QMS system that was created by the owners and operators of a machine shop. So, they understand what shops need most out of their ERP software. This is what makes their system as good as it is. However, like all robust software systems of this magnitude, it requires continuous improvement. Since we've started using the software, I've noticed updates that are made regularly to improve/update the appearance/interface and user experience. We don't have any major issues with the software because each time we've encountered an issue, a customer representative has either helped us resolve it, or they have shown us how we can adapt and find a solution for the time being. We've never not been able to accomplish what we need to in the software, however, we look forward to ProShop's continuous improvements because they are clearly always trying to listen to their customers and improve all aspects of their software. Alternatives considered [JobBOSS²](https://www.capterra.com/p/219273/JobBOSS/) Reason for choosing ProShop ERP \- We liked the more personalized attention we received from the representatives at ProShop ERP. - ProShop ERP felt less like a corporate entity, and more like a company that started from the ground up, on a machine shop floor, and had more empathy and understanding for our needs as a customer / machine shop. - ProShop ERP's software felt more intuitive and made more sense to us for how we need to process orders for our customers. Review Source Response from ProShop March 5, 2024 Thank you so much for the review, Brian! We really appreciate you sharing your experience. TH Ty H. General Manager Aviation & Aerospace Used the software for: Less than 6 months ### "Undeniably Great" January 21, 2026 5.0 I would recommend ProShop to anyone and everyone I can. My experience has been better than I could have hoped for. Pros The team at ProShop is unbelievably great. The product is undeniably better than anything else on the market. You truly get your value out of ProShop from day one. As an AS9100D/ISO9001:2015 certified shop, this was the only solution that makes sense. Cons I regret not believing other shops when they said ProShop was light years ahead of other ERP's. I wish we would have signed up sooner. Switched from [JobBOSS²](https://www.capterra.com/p/219273/JobBOSS/) ProShop offers every function and feature that an aerospace machine shop needs to be compliant, on-time, and productive. Review Source AB April B. Compliance and Quality Control Specialist Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Customer service is wonderful" December 23, 2025 3.0 Good so far- good customer service. The live chat with a representative is very helpful when issues come up. Pros Once everything is entered in the system it makes production tracking and inventory tracking much easier Cons A lot of manual frontloading on our end. Feels like we had to do a lot of work just to get templates set up. Review Source MF Matt F. President Machinery Used the software for: Less than 6 months ### "More and More Excited each Day. " November 26, 2025 5.0 Amazing. The AI help is outstanding and our assigned integration partner is helpful and very knowledgeable. Pros The fact that it comprehensively covers ERP, QMS and MRP seamlessly. I keep having these instances where I think, "it would be nice if Proshop did. ...." and then I search and find that the feature I'd like to have is already included in the ProShop system. Amazing. Cons It's not that I don't like it but there are so many features I'm concerned I'll miss something of value. There are likely ways I can further optimize and simplify my processes as I'm setting this up. Switched from [REALTRAC](https://www.capterra.com/p/10592/REALTRAC/) Needed a more comprehensive system. A system that was staying on the cutting edge of the Machine Shop industry needs. Review Source JL Joe L. Quality System s Coordinator Automotive Used the software for: 2+ years ### "Let ProShop make your shop pro." May 2, 2023 5.0 We started our ProShop journey in early 2020.With our original in-house system, we had improved ourselves to where creating jobs from a PO to the floor took around an hour. Once ProShop was integrated, contract review and creating the necessary POs and WOs now took only 15-20 minutes. As we improved our knowledge and skill, this can now be easily done in 5 minutes or less. This is a massive time savings just for the office personnel.Imagine time-saving of that magnitude across every function of the shop with the added bonus of detailed traceability which is all accessible from your computer, tablet or phone. That was and is amazing! ProShop listens to their customers and rolls out fairly regular upgrades, many of which are based on user feedback. To work with a company that is so responsive to its customers is a blessing as this type of work ethic is difficult to find. I have provided feedback, both good and bad, and they have always responded in an appropriate manner. There is no better feeling than the feeling that someone cares about your business and its success as much as you do and my appreciation of ProShop, the company, is sincere and warranted. Pros Traceability, access and support.Everything is traceable! Purchase orders to work orders to personnel, machines, consumables and gages. Everything can be tracked from the lowest levels (gages and consumables) to the highest levels (PO, WO). This is great when you are investigating something, whether it's something that went right or wrong, the data is there and will reveal the information you need within a few clicks.Once it is setup, it is very easy to maintain.Having all the data in the cloud makes accessing that data easy from almost anywhere, computers, tablets, phones, etc.Support is great! If there is a question, support will get you an answer and usually very quickly. They are all very knowledgeable and receptive. I have found this to be true in dealing with everyone at ProShop. They believe in their product and they have top notch support for any issues that arise. Even if something is minor, they can and will explain it to you and help you resolve any issues. Cons Training. I think the training to get started was just enough to get started. This involved mostly training the higher level users since we were going to be the ones setting up purchase order, work orders, scheduling, etc.The training we (high level) received was spread over many online sessions and I think it prepared us for the basic operation but after the rollout, I know I was bugging my rep. all the time for the first few months. (Thanks \[sensitive content hidden\]!)The rollout to the shop floor personnel was 1 day of training which left them with more questions that we had answers. As I got more comfortable with the system, which was not more than a few months, I was able to develop training specifically for our floor personnel to understand the intricacies of ProShop and how their inputs drove the system. Being in our 3rd year, we have shop floor leads that train the new people and can explain how/why everything does what it does. Alternatives considered [JobBOSS²](https://www.capterra.com/p/219273/JobBOSS/) Reason for choosing ProShop ERP I know there were a few others that I cannot recollect, but they were more difficult to implement, had higher costs, less training, and less support. ProShop checked all the boxes and some we didn't even know we needed. So, as much as we wanted, ProShop delivered. Review Source Response from ProShop July 12, 2023 Wow, thank you for this awesome review, Joe! Awesome job on saving time when creating jobs from a PO. We are so glad you are happy with ProShop! AZ Adam Z. President Machinery Used the software for: 2+ years ### "Don’t look at anything but proshop" August 31, 2023 5.0 I don’t have 1 bad thing to say. As a shop owner, I would recommend it to any size machine shop Pros Does everything a machine shop would ever need Cons It is new but they are extremely open to make changes and customer service is unmatched Alternatives considered [Odoo](https://www.capterra.com/p/135618/Odoo/) Reason for choosing ProShop ERP It is designed for a manufacturing environment and makes ISO and AS9100 easy Review Source Response from ProShop March 5, 2024 Thank you for the review Adam! So glad to hear it made your AS9100 certification process easy. Really appreciate you taking the time to share your experience! Nichole G. Accounting/Administration Printing Used the software for: 1-2 years ### "ProShop the Professionals " February 8, 2021 5.0 We switched from another ERP software that was really complicated and misleading . It would take me 30 plus minutes to process an order and enter it for the production team to see, but with ProShop it takes me minutes to have everything relating to the order entered and sent to the production guys. I use ProShop during 90% of my day, and it makes my job so much easier and worry free! Pros The creators of this software knew exactly what a user would be looking for in an ERP/CRM software. Everything about this software was easy to understand and quick to follow. The online help tool allows for the user to look for the answer(and usually find it) before contacting support. The work order and Customer PO modules are extremely detailed and allows for all information to be entered and easily accessible. Ordering COTS items with the Vendor PO module is a breeze, and only takes seconds! The simplicity yet details of the software is what really makes it the best tool for our team. I love that ProShop has the ability to store so much information within its modules, and makes it easy for the whole team to follow along an order and know exactly what is going on and when. Cons There are so many modules and components to the software that it did take a a couple implementation and training meetings to fully understand the software, but the implementation team and trainers really made the process easy for our team. Switched from [Odoo](https://www.capterra.com/p/135618/Odoo/) The software just didn't work for us and our needs. It was too complicated and did not offer us modules that fit what we were doing. Review Source Response from ProShop February 9, 2021 Thank you SO much for this review Nichole! It thrills us that you love ProShop so much and that it helps make your day more efficient and productive. It's our mission to help companies like yours thrive, so our team will be so happy to hear this review! Thanks for taking the time to write this!! We appreciate you. The ProShop Team Jared V. President Defense & Space Used the software for: 1-2 years ### "ProShop: integral to our growth" July 7, 2020 5.0 It sounds like a line from a trade journal article, but ProShop is the 3rd ERP system our company has implemented. After 18 months of use, we can honestly say this is the best ERP solution our team has ever used. Pros As many ERP systems should do, ProShop puts organizational, operational, project and part information in a central repository. One of ProShop's strengths is 'process workflows' that really work. Cons ProShop is continuing to improve the online help files. However, the guided implementation process and support (email, video conference, phone, etc.) are the best we've found in the complex software world. Alternatives considered [Global Shop Solutions](https://www.capterra.com/p/79014/One-System-ERP-Solutions/)[Infor VISUAL](https://www.capterra.com/p/165211/VISUAL-ERP/)[JobBOSS²](https://www.capterra.com/p/219273/JobBOSS/) Reason for choosing ProShop ERP We chose ProShop after being introduced to the software by a young manufacturing professional. He shared that ProShop was the best solution for custom manufacturing he had used. After viewing customer testimonials, watching all available videos and demoing the software- we decided we agreed. ProShop is the best ERP solution for custom and repeat manufacturing. Switched from [Global Shop Solutions](https://www.capterra.com/p/79014/One-System-ERP-Solutions/)[Infor VISUAL](https://www.capterra.com/p/165211/VISUAL-ERP/)[JobBOSS²](https://www.capterra.com/p/219273/JobBOSS/) Due to accelerating growth and the need for a robust ERP solution to manage data, we needed a piece of software the was pre-engineered to both meet our requirements and support our expansion. Review Source Response from ProShop July 20, 2020 Jared, It's been an honor and a pleasure to work with you and your team. Thank you so much for your review. It's feedback like this that makes our work meaningful and excited to go to work every day. We'll share this with our whole team and toast you at our next virtual happy hour! Cheers and thank you again! The ProShop Team CV Chad V. President Machinery Used the software for: Less than 6 months ### "Proshop give Hibshman a new foundation for continued growth" May 12, 2023 5.0 Our overall experience with Proshop has been amazing. It has been a true partnership! We value the time the team has taken to ensure our business succeeds. The implementation specialists are amazing and will walk through every detail of the software until you are comfortable. Pros There are SO many things we love about Proshop, but if I had to narrow it down to just a few I would simply say we love the data. The overall implementation process was really seamless and our employees were able to get on board rather quickly. In addition, having Proshop dashboards throughout our shop gets all of our employees rowing the boat in the same direction. In fact, our on time delivery has improved 17% in the first three months of having Proshop in our facility. Cons Integrating this with our existing business was probably the hardest aspect we faced. However, once we figured out it was better for us to adapt to Proshop instead of Proshop adapting to us, it's been a pretty smooth implementing the software. Alternatives considered [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[JobBOSS²](https://www.capterra.com/p/219273/JobBOSS/)[Visual EstiTrack](https://www.capterra.com/p/10658/Visual-EstiTrack/) Reason for choosing ProShop ERP When Proshop says it was made by machinists, for machinists, they are not lying! Working inside Proshop out on the shop floor is truly a machinists dream come true. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) As I looked around the manufacturing landscape, it was clear to me that manufacturing is going to look alot different in 10 years than it is today. It's going to be much more technology driven, data driven, and process driven. We felt that if we wanted to continue the trajectory we were on and continue to grow the business, the foundation that Hibshman had built over the last 25 years needed to be torn down and rebuilt, and we felt we could rebuild that foundation around Proshop. Review Source Response from ProShop July 12, 2023 Thank you for this review, Chad! Seeing your growth has been amazing. Keep up the good work! Jeff F. Director of Sales and Marketing Airlines/Aviation Used the software for: Less than 6 months ### "ProShop Software" January 28, 2020 5.0 Overall experience has been positive. I would highly recommend this software to any company small or large who want an easy to use software the will make them more efficient and better. Pros The software is very user friendly for people at all levels of the organization. The single software manages all aspects of our manufacturing company beginning with estimating and ending with invoicing. It is completely paperless and eliminates many unneeded man hours for tasks like data entry or collecting out of rev prints from the shop floor. It also manages our entire QMS to ensure compliance with AS9100 and incorporates the requirements of the QMS into standard workflows for all employees. This makes audits very easy to prepare for. It also integrates easily with Quickbooks for ease of accounting functions. Finally, the cloud based approach makes the IT aspects so simple and worry free, plus I can easily access the software when I'm away from the shop! So many additional positives to list, I could go on and on..... Cons I really don't have any cons to list. If I had to list one thing for improvement it would be to have just a little more flexibility of category fields in the estimating module so I could adopt costing for the composites industry easier. That being said, my implementation specialist was able to help me come up with some work arounds to accomplish what I need. Reason for choosing ProShop ERP There was not a comparable product for the price. Switched from [DBA Manufacturing](https://www.capterra.com/p/27034/DBA-Manufacturing/) DBA did not incorporate ERP with QMS and accounting. Review Source Response from ProShop January 30, 2020 Hi Jeff, You've made our day over here in the office! Thank you for this great review. Helping companies like yours is exactly why we're so excited to come to work every day. It's our mission and our passion to lift up manufacturers like Fort Ord Works - the backbone of our economy. You'll be excited about some new features we're coming out with this year specifically for composites companies. Stay tuned. And we'd love to get your feedback on them and how to make them better. Cheers and thanks again! The ProShop Team SM Salena M. Office manager Machinery Used the software for: 1-2 years ### "Highly recommend" December 20, 2024 5.0 Pros It is easy to operate and navigate when searching for something. Cons The million system agent messages I don’t know how to stop Review Source Response from ProShop January 2, 2025 Thank you for your review, Salena! DP David P. vice president Used the software for: 1-2 years ### "Great product. Great people. Great value." March 30, 2018 5.0 Control of my business. Peace of mind. Foundation for expansion. Insight into where we are making or losing money. Reduced ISO workload. Pros Proshop has lots of great features and I am exceptionally pleased with almost all of it. The things that I like the most are scope, reliability, IT burden, and visibility. The scope of Proshop is amazing. It handles your document control for quality systems, including procedures and manual. It handles COCs, prints, revision control, inspection data, fixture location, tool management, etc. One software for everything is important, especially for small companies like mine. If you need a piece of data IT'S RIGHT THERE! Proshop is very reliable. After some initial teething problems were quickly worked out, I can always count on the server being up and my shop functioning. The features just work every time. I can leave on vacation with peace of mind and know that I'm not going to get called because the system is down. Because the system is browser based the IT burden of installing a work station is zero. No software to install or update. You access the server over a web browser and you are in business. Cheap linux computers work great-no antivirus or Microsoft necessary. The licensing model allows you install as many workstations as you want at no cost. Nice for a growing shop. No lining up at the one station and waiting your turn. Proshop allows you to have great insight into what is going on in your shop. We were growing and spiraling out of control. Nobody knew what anyone was doing or where anything was. Now I know and right from my desk. Cons There isn't much that I don't like. The software is perfect for repeat or production work, but is not quite as friendly for small job shop jobs. We use it for that successfully as we still do that type of work, but it isn't quite as good for that. There are some areas in the interface that could be cleaned up and the proper usage of all fields and features could be more clear. That's about it. Review Source Response from ProShop April 3, 2018 Hi David, Thank you for the thoughtful and thorough review. We know going from your homemade paper system to ProShop was a big move for you guys. You've done great and we've enjoyed working with you along the way. It's great to hear how those things have improved Faircloth. Thanks for the feedback about making ProShop easier for small job shop work. We're constantly working to improve ProShop and make it even faster and easier to use for any type of job. Your feedback is invaluable to that process. Thanks again! KO Keith O. Quality Manager Printing Used the software for: 2+ years ### "Proshop to ISO9001" June 20, 2023 4.0 Overall experience was very positive. Proshop allowed us a a start-up, to quickly get an infra-structure set up to process orders. In addition, it was critical that our QMS was integrated such that it would enable us to achieve ISO9001. We achieved ISO9001 in February 2023 mainly do to our ability to serve up our work in Proshop. Pros The integration of the Quality Management System into the work flow of processing orders. Immensely helpful in getting ISO9001. Cons Being able to email customers or employees from Proshop. Sometimes a little machine shop centric makes for a few work arounds if you are not a machine shop. Integration with financial package was a little more involved. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing ProShop ERP Simplicity, cost, QMS integration. Review Source Response from ProShop July 12, 2023 Thank you for the review, Keith! We have noted your comments about being able to email customers or employees from ProShop. Awesome job on the ISO9001 certification! Bryce F. Production Manager Machinery Used the software for: 1-2 years ### "A game changing software from a great team! " January 23, 2019 5.0 Using ProShop for any amount of time you can tell the software was born out a real shop. Talking with the team at Adion gives you even more confidence that they have been in your shoes before and it makes the support truly second to none. Pros ProShop has been a game changer for us. We were moving away from 35+ years of a paper copy centric system and magnetic job board and we haven't looked back. We now know we have all of the part information in one place and all of that relevant info is making it to floor. We are much more confident when estimating cost and lead time, and watching the work move though the shop in real time ensures we stay on track. We were surprised that we did not need to hire any extra bodies long term to manage the system and how it actually saves us time overall. ProShop has a module for every aspect of our business and as we continues to standardize our process and adopt the system we see the benefits very quickly. We are even currently implementing ProShop in a completely separate division of our company so they too can realize these improvements. Cons Occasionally our specific company needs may follow a slightly different work work path as Proshop. Almost always however the team at Adion is able to help come up with a way to make it work for our application and they have a great feature request system for making suggestions. Review Source Response from ProShop January 24, 2019 Hey Bryce, Thank you so much for the great review! It's been an honor and pleasure to work with you and your team. Your dediction to continuous improvment and having a world class operation is inspiring for us. Great work on the progress you've made, and we look forward to partnering with you for many years to come. HW Holly W. Controller Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "If there is a superhero for software, Proshop is it!" September 5, 2019 5.0 Proshop has empowered management and employees to take control of our open order backlog and have visibility on capacity and to aid in the identification and resolution of bottlenecks in the manufacturing process. In the last two months our past due orders has decreased by 31%! We are well on our way to having on-time delivery in the 90th percentile in the near future. Pros Proshop gives substantial visibility and management of open orders, scheduling, time management, machining capacity and full visibility and control over profit margins. The software has many other features that set a company up for success such as training, quality control, time management, inventory management, ability to eliminate tribal knowledge and so many more. The organization of the software is simple and easy to use. I also love that the company is still small enough that you know everyone. You get to know and work with the same guys that you started with post implementation. Cons For the most part Proshop is very easy to learn and is user friendly, however, there are some of the advanced features that require some specific training and knowledge to fully understand. You learn all that in time. With that said, Proshop has a training and support ticket system that is exceptional and they are always there to help. Reason for choosing ProShop ERP Proshop has everything a company could need to be successful and the support team is incredible. The software modules fit our industry needs precisely. Review Source Response from ProShop September 8, 2019 Hi Holly, We can't thank you enough for this review! Wow! This is what our team strives for by building ProShop and helping support our clients to do great things in their company. We're so glad that ProShop has helped with your on-time performance and so much more. It's been a pleasure to work with you and your team. Keep up the great work. Thanks again, The ProShop Team MP Mike P. President Machinery Used the software for: 6-12 months ### "ProShop has been a game changer for our shop!" July 22, 2019 5.0 We purchased a well-established, long running shop with a great regional reputation…with plans to grow. One hurdle in the way was the 20 year old homegrown “ERP”. Don’t get me wrong, it served the shop very well for a long time, but it was tired, cumbersome and built on a platform no longer supported. I came from an IT background many years ago, specifically integrating various solutions into manufacturing ERP systems and I immediately began researching all the options on the market. Fortunately, I came across ProShop, headed to IMTS to meet with their crew and came home knowing what choice I was making. The results? Completely exceeded our expectations. Pros From the Sales modules making our estimating and quoting process much faster and trackable allowing us to win more jobs, to the tracking of orders and schedules, to the actual running of jobs. My management team alone is saving 40+ hours weekly simply having important information available at their finger tips to make decisions quickly and confidently. Knowing what jobs are running when, our purchasing department has been able to buy smarter resulting in COGS reduction of +10% through the first 6 months of implementation. Shop management is able to, at a glance, schedule jobs across 30+ machines in a logical order that helps ensure we deliver parts on time to our customers. We are able to communicate with customers in real-time about their jobs and make adjustments as necessary to make certain our customer needs are met. Cons None. My biggest hesitation was rolling out a paperless system to our team. The ProShop team made the entire process so easy! We immediately began online training, got ProShop onsite and were going live in no time at all. Review Source Response from ProShop July 26, 2019 Mike, We can't thank you enough for this amazing review!!! It's been a lot of fun working with you as you jump headfirst into shop ownership. We're glad that you love ProShop so much, and it's helping you grow the company. We also are grateful to call you a friend and partner. Keep up the great work at Hill and we look forward to seeing what you build it into! Cheers, The ProShop Team AM Andrew M. Manufacturing Engineer Aviation & Aerospace Used the software for: 2+ years ### "The ERP System You Will Love!" November 30, 2020 5.0 ProShop is a seamless ERP system that you will grow to love. ProShop was designed by and for machinists and it truly shows. I could not imagine a better system for a high-caliber machine shop that needs to meet the stringent requirements of AS9100/ISO9001. Pros Real-time, accessible data. Data is at one's fingertips! Job status can easily be reviewed and reported back to the customer with confidence. With a simple query search, one can easily glean off of past jobs for production times, out of pocket costs, setup information, etc. the list goes on. Another aspect would be understanding shop capacity and schedule. This is key to meeting growing customer expectations and the ability to take on expedite orders. I would also add that the Adion team is quick to respond to client requests or questions through an online support desk. Having worked with Adion for a few years now, I can attest to their enduring customer support and continual improvement of their help documentation page. Most help can be found instantly within ProShop or is one click away. And they are constantly reaching out and keeping clients informed through webinars and email updates. It has been my pleasure to work with the Adion team. Cons N/A If I must, I would request that Adion consider looking into developing a 'RFQ Module'. Currently, I track and manage RFQ's outside of ProShop. Review Source Response from ProShop December 3, 2020 Wow Andrew! We're humbled by your review and it gives our team so much positive energy to get this feedback! It's been a true pleasure to work with you as well for all these years. Keep up the great work at IDL! Thanks Again! The ProShop Team ML Mike L. Applications Specialist/Quality Assurance Lead Aviation & Aerospace Used the software for: 1-2 years ### "The best ERP system on the market!" March 12, 2021 5.0 I don’t want to write a novel, so I’ll make it short and sweet. ProShop has saved tons of time with everyday processes, and has enabled growth in numerous aspects of our company. Being a machinist on the floor all day, I use the software numerous times a day, and the ease of access to information is seamless and very accessible. I’m able to update workholdimg specs, suggest process developments to my higher-ups, import images and files for reference tools, and so much more. This has definitely changed how I do my daily tasks and has improved work ethics for me personally. Pros One of the best things is the fact it’s cloud based, so I can work from anywhere and get things done without being tied down to a computer at the shop. In addition, the Support team is great resolving questions/queries that may arise. Easy to click and navigate, and hyperlinks all over that link to all kinds of part, customer, or work order information. Cons Being only able to upload one image at a time can be annoying at times. Editing file names that are uploaded needs a little revamping so you don’t have to checkout all the time to shorten the link name. Switched from [JobBOSS²](https://www.capterra.com/p/219273/JobBOSS/) New employer Review Source Response from ProShop February 14, 2022 Thank you for your review, Mike! Your support of our software means so much to us. We will take your sentiment about image uploading into consideration. TR Tim R. President/CEO Machinery Used the software for: 2+ years ### "Proshop by Adion Systems" August 12, 2022 5.0 It took a while to implement, however once implementation was complete it has proved invaluable. Pros A complete end to end solution for machine shop work management. Cons Scheduling features could be more robust Reason for choosing ProShop ERP The team at Proshop have a high level of experience in the day to day struggles of a job shop. They seem best positioned to come up with meaningful solutions to machine shop challenges. Review Source Response from ProShop August 16, 2022 Thank you for your review Tim! We really appreciate it! PC Peter C. Director Business Development Mechanical or Industrial Engineering Used the software for: 2+ years ### "Data Driven Decisions" July 12, 2019 5.0 Our experience is that ProShop has exposed, with real data, assumptions we have made in the past were wrong and allowed us to make the changes to improve quoting, processes and profitability. The software allows us to make this happen but it the support and advice from the ProShop personal that gave us the direction and assistance to put the system in place. Pros ProShop brings all your data together in one application, allowing a real time view of every aspect of your operations. It allows pro-active management, it allows real-time analysis of the progress and performance against the original plan. Having this ability, allows corrective actions to be taken and small issues do not become large expensive ones. This system is paperless gathering everything from Time Clocking to preventative maintenance schedules in one package. It allows the inputs you have been collecting in the past, by various methods, to become a database to drive decisions. Cons That we did not have ProShop 5 years ago! Review Source Response from ProShop July 16, 2019 Peter, Thank you so much for this thoughtful review! It's truly been our pleasure to work with you and your team. We're so thrilled that ProShop is providing you with these benefits and insights to improve the company. We look forward to supporting Noble for years to come. Thanks, The ProShop team TA Thomas A. Owner Medical Devices Used the software for: 1-2 years ### "Premier ERP for production machining" April 28, 2022 5.0 Going paperless was a significant goal for us and ProShop has allowed us to accomplish that goal. Pros ProShop is the complete ERP system for production machine shops. Excellent order processing, inventory, perishable tooling, scheduling, quality management, production control and fulfilment, all paperless. The support is second to none, training is very thorough and if a need arises the support people are willing to listen and generally find a solution. Cons ProShop is not difficult to use, but still requires a significant investment in time and training like all other ERP systems. Review Source Response from ProShop July 20, 2022 Thank you for your review! MS Matthew S. Owner Machinery Used the software for: Less than 6 months ### "Attainable, powerful ERP for small companies" October 18, 2022 5.0 It's great do do business with a company that is so customer-focused. I feel like a part of a community, and I feel like the ProShop team cares about our success with their platform. Pros ProShop is highly capable today, and the company strategy is clearly focused on customer-driven innovation. Cons Switching from another ERP system is always difficult, so the implementation process takes considerable time. ProShop's implementation team is excellent, though, and the process has gone smoothly. Reason for choosing ProShop ERP The ProShop team and leadership clearly have a focus on their customers, giving me confidence that the platform will serve our needs in to the future. Review Source Response from ProShop October 20, 2022 Thank you for the review, Matthew! We appreciate your feedback and understand that it can be a huge task to switch to a new ERP system. We will share your comments with our team, thanks again! NV Nathan V. Controller Machinery Used the software for: 6-12 months ### "Powered by Proshop" May 14, 2020 5.0 Our experience with ProShop has been excellent so far. ProShop allows everyone in our shop to access the information they need when and where they need it. Customer Service can quickly update customers on the status of their orders, and operators can easily see information needed to complete their work. The ability to attach files, pictures, videos, etc... to every area of ProShop is something that our previous ERP software was lacking. Honestly, I cannot speak highly enough about all the great things ProShop has to offer. Pros \-Customer Service is excellent - responsive, knowledgeable, and friendly. -Quality Oriented - The quality module is extensive and made our ISO audit easier than ever before. -Web Based - Office employees have the ability to work from anywhere with an internet connection. Hyperlinks make navigation between different areas of the software easy and intuitive. Cons \- Tracking machine and labor hours to Work Orders can be difficult for unmanned jobs where multiple people bounce back and forth between work centers. Review Source Response from ProShop May 18, 2020 Thank you Nathan for this review! We are so glad that ProShop is helping your company. It's working with customers like you and getting feedback on how to improve ProShop that makes it even better. We are in the process of interviewing other companies as well that do swiss type machining, to make time tracking easier for that type of work. Thanks again for your trust in us. The ProShop Team MS Matthew S. Production Supervisor Machinery Used the software for: 2+ years ### "great software" May 2, 2019 5.0 Pros I like everything that I have used with this software. I have used it for Quality departments and also as a production supervisor. I think this software is is very user friendly. The support from them is fantastic. They have come out to our facility a few times and I have attended a couple of on line training sessions. all of these experiences were great. I cant say much on value for our money because I do not know how much my employer paid for it. I would recommend this software to any manufacturing company. Cons I do not think there is anything that I do not like about the software. Review Source Response from ProShop May 13, 2019 Hi Matthew, Thanks so much for the great review! It's been a pleasure for our team to work with you and David. You guys have done some great things in the past 2 years and have a promising future. And we can assure you, that David thinks ProShop is great Value for Money! ;-) Thanks again, The ProShop Team RB Robbie B. Manufacturing Planner Aviation & Aerospace Used the software for: 2+ years ### "Amazing program " February 1, 2017 5.0 I began using Proshop about 3 years ago. The goal for the shop that I work at was to become AS certified and more efficient in our processing of orders. Pre-Proshop for us looked like excel spreadsheets that took hours upon hours to manipulate and keep up to date and also physically chasing orders through the shop. This was companywide from PO entry to shipping. With Proshop we are now able to see the data we need automatically updated at any time with minimal effort (pick your search criteria and hit enter). This data is input by taking system wide entries. With Proshop we are able to see where a job is at at any time by searching the Work order number. With Proshop we were able to accomplish our goal of becoming AS certified in 6 months after implementation. If you are a manufacturing shop I strongly recommend that you speak further with the professionals at Adion Systems as this product will surely be a turnkey solution for your needs. -Robbie Pros modular, scheduling, QA system included, all web based(use in any location) Review Source Response from ProShop February 3, 2017 Thank you for the great review Robbie! Your company has done great things since bring on ProShop, it's been rewarding and fun working with you guys. Let us know whenever you need help. You know we'll be there for you! Keep up the good work! Talk to a Capterra advisor for free and get results within 15 minutes.