Broadview Networks

MyOfficeSuite


4 / 5
6 reviews


Average Ratings

6 Reviews

  • 4 / 5
    Overall

  • 3.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

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About MyOfficeSuite

MyOfficeSuite centralizes all communications and OfficeSuite hosted services into one user-friendly site that can be accessed from anywhere, on any device.


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MyOfficeSuite Features

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MyOfficeSuite Reviews Recently Reviewed!


Decent service. Not bad for the price.

Nov 13, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: Everything is integrated into one online platform.

Cons: DId not like the 3 year contract. Beware if you are considering this service. You will be locked in. Customer service was so-so, it takes a little while to get through to someone. Its a bit tricky to get everything integrated and build out so that you can have your company phone systems running well. This can get confusing and will keep adding up with the more features and lines that you add.

Overall: Overall, I will not be recommending this service. It was sub-par and honestly I did not enjoy working with the company. For the money, I feel like there are many other VOIP services out there that have more features and cost less.

Good service - easy to use and run business once it is set up

Jul 18, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: I like the dash board. And can pick and chose all the services that we use every month. I like having the features over the cloud.

Cons: Can be expensive. Also - I feel completely scammed by signing up with them due to me signing a contract that is 3 years long. I had NO idea and completely trusted my sales rep and all the people that I spoke to over the phone and email when signing up. I hate contracts and I would have never signed up for one if I had known----especially a 3 year contract. I am very disappointing that they "kept" this from me and although I was the one to sign the documents electronically, The contract was NEVER disclosed to me. Very disappointed in that. Other than that - the service is a very good service. No complaints.

Hard to get use to, but works well in the end.

Jun 05, 2018
4/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The many facets of the software is great from an administrator point of view. It takes a while to get use to it.

Cons: Sometimes it doesn't work like you would think it should, so it becomes a little annoying if you get that issue.

Overall: It puts everything at your fingertips.

Broadview Office Suite review

Oct 15, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to access our phone system while on the move.

Cons: Occasionally a problem arises where it won't log in, but after a couple of tries it works.

Overall: I'm able to access my office phone from afar with MyOfficeSuite!

Great product that took us to the next level

Apr 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: I converted an old office structure to the new Myofficesuite and now we can save with calls to all of remove offices. Also great backup structure that allows us to reduce downtime if an outage occurs.

Cons: I wish that the cutover when a line outage occur was a little smoother. All phones go offline and take about 1 minutes to come back.

Great phone system for small businesses

Jan 25, 2017
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Great customer service, Easy interface, easy to learn with a little time. Lots of features to this phone system and great to organize your phone for a small business.

Cons: Can be a bit pricey once your features start to add up; they do have a few hidden fees on the monthly bill that were not disclosed to me. Do have 100% of the options and feature that I want, but they do offer 90% of them.

Overall: Very good to be working with broadview. We switched from another phone company and these guys are so much better.