# Woopra Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Woopra Software - reviews, pricing plans, popular comparisons to other Statistical Analysis products and more.

Source: https://www.capterra.com/p/155465/Woopra

---

# 

 Woopra Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra verifies reviews

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Woopra

## What is Woopra?

Woopra is a customer journey and product analytics software that tracks everything customers do, from initial marketing touchpoints to product usage, to analyze and visualize the entire customer journey. The software provides analytics reports to help users acquire and retain customers. It has real-time tracking and automation triggers to enable personalized interactions. Woopra integrates data across 50+ tools and touchpoints and features an easy-to-use interface for fast, data-driven decisions without coding.

## What is Woopra used for?

[Customer Experience](https://www.capterra.com/customer-experience-software/)[Sales Tracking](https://www.capterra.com/sales-tracking-software/)[Web Analytics](https://www.capterra.com/web-analytics-software/)

Top alternative

Featured

Overall rating

Based on 13 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$999

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Woopra?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.woopra.com/&name=Woopra)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Woopra

4.3 (13)

VS.

[4.4 (18,772)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting Price

$999

Flat Rate, Per Month

Starting Price

$25

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (13)

Ease Of Use

4.0 (18,107)

Value For Money

3.7 (10)

Value For Money

4.0 (12,795)

Customer Service

3.9 (11)

Customer Service

4.1 (14,026)

## Woopra alternatives

[4.3 (6,970)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (348)](https://www.capterra.com/p/77189/The-Magazine-Manager/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (727)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

[4.5 (4,456)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/152373/HubSpot-CRM/)

[View all alternatives](https://www.capterra.com/p/155465/Woopra/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Conversion Tracking

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Dashboard

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Goal Setting/Tracking

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Establish measurable goals and objectives and track their progress over a specific period of time

Predictive Analytics

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Predict future data based on historical data sets

Referral Tracking

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Log and store the source of contacts/leads

Reporting/Analytics

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Woopra 21 features

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Visualize and analyze customer experience across all touchpoints and channels

Record customer information, purchase history, and other notes

Process of dividing customers into groups based on common characteristics

Alter the layout and content of reports

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Establish measurable goals and objectives and track their progress over a specific period of time

Track and monitor a specific set of keywords

Ability to chat online in real time

Access the system via a mobile application

Collect information from multiple sources

Predict future data based on historical data sets

Arrange tasks based on the level of priority or urgency

Log and store the source of contacts/leads

Timed notification for any upcoming task, deadline, appointment, or activity

View and track pertinent metrics to find patterns and gain insights from data

Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc

Track the amount of time users spend on websites

Monitor user activity through engagement methods

Graphical representation of data or processes

Get Advice

We can help you find the software with the features you need.

Features

4.3 (13)

4.3

Based on 13 reviews

## Pricing

Value for money

3.7 (10)

Free Trial

Free Version

Pro

$999.00

Flat Rate,Per Month

Value for money

3.7 (10)

3.7

Based on 10 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.9 (11)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.9 (11)

3.9

Based on 11 reviews

## User reviews

Overall rating

4.3

Based on 13 reviews

Filter by rating

5(8)

4(2)

3(2)

2(1)

1(0)

Mentioned topic

Sorted by most recent

CG

Catania G.

Sales Manager

Retail

### "My Experience With Woopra"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 29, 2024

Pros

The tool makes text analysis easy and has also great CRM features.

Cons

Using Woopra has been easy and no complication.

Switched from

[Creatio CRM](https://www.capterra.com/p/130149/bpm-online-CRM/)

[Text Analyzer](https://www.capterra.com/p/151928/Text-Analyzer/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Entreprenuer/Ecommerce Business Owner

Cosmetics

### "Woopra Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

January 7, 2023

Pros

If there is a software that focus on individual users, Woopra is stands. It gives accurate insightful tracking and limitless customized reporting. While giving you behaviour analytics, it allows you to identify users by name or emails, making it easier to map out the end-to-end user process. Regardless of the platform a user logs in from, data can still be merged and a complete history of engagement will recorded.

Cons

The only drawback is that phone support is only for customers and it's a bit price for small businesses.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Shubham S.

Associate Business Analyst

Computer Software

### "Woopra a tool for tracking information."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 22, 2019

Allover it is the best tracking tool which helps the operator to know about the requirements and priorities of the customer.

Pros

Woopra is the best tool to track solutions and monitor our all clients. It is a good way to understand their requirements and priorities.Other than that I loved the interface of the software and it is quite easy to setup the tool.

Cons

All over it is very good as compared to other similar products but it is hard to understand and operate for the beginners.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ADAM R.

Owner

Marketing and Advertising

### "Gotten worse recently"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

5/10

April 11, 2019

Pros

The analytics are good but over time support has been slowing down and there are more bugs than ever.

Cons

Features stop working at times, it takes 2 days to hear back from support, things get deleted without them telling us, remove good features to make room for confusing beta features.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CC

Cindy C.

Web Project Manager

Hospital & Health Care

### "Might be good for marketers, but not for research teams"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

2.0

2.0

Likelihood to Recommend

2/10

February 21, 2019

We are using Woopra to gather data at the user level for a research project. This project required multiple variables to be collected for each user. There was no easy way to download reports showing all the variables we needed for each user over an 18 month period.

Pros

clear interface, responsive tech support team (but the solutions weren't very helpful)

Cons

Very difficult to do anything without developers and to download complex reports with raw data at the user level. Data appeared to disappear in a user's record even though the month-over-month graph shows record of user. Very hard to record accurate data if you're not being careful.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JK

Jeremy K.

Operations Manager

Internet

### "Very helpful for user funnel analysis"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

February 6, 2019

Pros

Woopra helps us analyze our user acquisition funnel and conversion rates on various pages on our site.

Cons

Takes a fair amount of learning as it can be a bit complicated to really get the most out of the product.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Health Transformer

Information Technology and Services

### "Great analytics tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

September 9, 2018

Pros

It is very easy to track individual users, and their history

Cons

It is a bit expensive to get past the free tier.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Owner

Marketing and Advertising

### "Can't do work without it. "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

July 10, 2018

Pros

I use this every day and can't imagine running the business without it. It drills down to the individual person level so you can really see what each user is doing.

Cons

Some bugs still and it is down from time to time. Support is really helpful but not always fast. The switch from their old version to new version wasn't managed well.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BM

Brad M.

Director

Media Production

### "Very comprehensive high speed website stats"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

June 5, 2018

Pros

\- Great user tracking functionality including detailed live updates - Simpler and more intuitive interface than Google Analytics - Easy to setup and get started

Cons

\- Chatting with online users can be cumbersome and hard to manage - Mobile app could be quicker and have a better UI

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

CEO & Founder

### "A really good tool for customer journeys."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 8, 2018

Pros

It is not that heavy on the end user (client side) and provides really good metrics out of the box. Also like the easy configuration of events that can be triggered from the client or the server side.

Cons

Their UI could get a facelift to improve the user experience. The pages seem slow, loading a different view takes longer than expected and although people are patient when they wait for such data it could definitely improve.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/155465/Woopra/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)