Who Uses This Software?

Construction and field service companies want to get rid of paper time sheets, but most time trackers aren't built for them. ClockShark's easy GPS mobile apps track time in a central web dashboard.


Average Ratings

788 Reviews
Value Ease

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $30.00/month
    See pricing details
  • Pricing Details
    Pricing starts at $5/employee per month plus $25 monthly base fee.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • ClockShark
  • www.clockshark.com/
  • Founded 2014
  • United States

About ClockShark

For field service and construction companies who want to get rid of paper time sheets, ClockShark is the #1 mobile time tracking app and is both easy to use and powerful. ClockShark's mobile apps let you track time, schedule employees, track employee locations with GPS and categorize your job costs in a central web-based dashboard. ClockShark makes your payroll and invoicing painless and accurate. It also makes getting schedules and job information to employees in the field fast and easy.


ClockShark Features

  • Absence Management
  • Calendar Management
  • Employee Scheduling
  • Employee Time Clock
  • FMLA Tracking
  • Overtime Tracking
  • Self Service Portal
  • Timesheets
  • Vacation / Leave Tracking
  • Automated Scheduling
  • Employee Database
  • Reporting/Analytics
  • Schedule Distribution
  • Scheduling
  • Shift Swapping
  • Time Clock
  • Vacation/Leave Tracking
  • Biometric Recognition
  • Hourly Employee Tracking
  • Messaging
  • Mobile Access
  • Online Punch Card
  • Payroll Management
  • Punch card
  • Reporting/Analytics
  • Salaried Employee Tracking
  • Sick Leave Tracking
  • Vacation / Leave Tracking
  • Workstation Tracking
  • Automatic Time Capture
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Employee Database
  • Mobile Time Tracking
  • Multiple Billing Rates
  • Offline Time Tracking
  • Overtime Calculation
  • Timesheet Management
  • Vacation / Leave Tracking

ClockShark Reviews Recently Reviewed!


Clock Shark has been a very positive and useful asset to our agency. The GPS function is aces!

Jul 11, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like the GPS function so that our supervisors can keep track of where and when employees are clocking in and out from their shifts. This feature has helped us in solving more time theft instances than I'm happy to admit. As the HR Manager, I also love the 'Reports' feature. This makes my Payroll day so much easier.

Cons: There are some features of Clock Shark that I wish were different. These features do not hinder my ability to complete my job so I don't wish to complain about them. For the sake of this review I will list just 1 feature I wish was different (to be fair I have never told the Clock Shark Admin about my frustrations so they can't fix what they don't know). The feature I do not like or wish was different is the 'Notes" section within each punch. It needs to allow for more room to write as we use ours to list our daily tasks at the end of each shift before clocking out and I run out of character room each day. I would also like a feature to differentiate the text bubbles on the time sheets from our task lists and actual punches that need to be fixed for employees. Maybe a different color? It's time-consuming to go in and look at every employee's text bubbles just to find punches that need to be fixed within all of the daily task lists.

Overall: Clock Shark allows the employees within my agency to clock in and out for their shifts easily and with a GPS time stamp that assists the Admin users to do audits on the employees. As an HR Manager the 'Reports' function within Clock Shark for Admin users is super beneficial in assisting me to complete both my bi-weekly and monthly payroll as it allows me to input a custom range of dates to pull up reports. Being able to select which employees and which dates I need reports on saves time and headaches as I am easily able to complete my Payroll in an hour compared to 6 hours when our agency used written time sheets.

Frustration with time & attendance for a small business

Nov 02, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use for employees, job cost tracking

Overall: I use Clock Shark's time & attendance software for our hourly & salaried employees in the office & field (not commissioned sales personnel). My search for finding this software was a result of being frustrated from an administrative standpoint of dealing with the paper timesheet for many years. No matter what changes I would implement to make procedures more stream-lined, it was difficult to get the results I wanted. Over the course of several years, I had researched and found many time & attendance software systems which would accommodate our needs. However, the costs for the software and maintenance were not feasible for a company our size - small. In 2015 I finally found Clock Shark that met my criteria - affordable, intuitive for the end user, receive timesheets on time to meet payroll, and job-costed correctly 98% of the time. I also discovered that the bonus of this software app was it integrated with Quickbooks payroll and has the capability to GPS track. After a few weeks of test runs with the app last October, I implemented the software on Jan 1 of this year. While there were some minor hiccups at the transition to this new system (mostly user errors), overall it performed well and eliminated most of my administrative frustrations dealing with the timesheet. The by-product of transitioning to this system was that it held everyone accountable and lowered our payroll costs. Since implementing the software, it has made my life easier for payroll and job costing purposes. The other unseen benefit is the ability to check on where your employees are or what they are working on while you are out of the office anywhere in the world that has internet service. It proved to work well when I traveled to Europe this summer. Even though we have a good staff and trust them, I was curious to see what would happen while I was out of town. I quit looking after a few days when I realized everyone was being held accountable to the time & attendance software. And even if I never did look, I had the ability to look at the time clock punch entries at a later time if something was questionable. I'm getting close to a year of using this software app, and overall it has taken away a lot of frustration I was experiencing with timesheets. I've been very happy with Clock Shark overall.

Straightforward time clock software with easy-to-use app

Apr 16, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: It integrates with Quickbooks! It saves us a lot of staff hours to not have to manually enter time on each employee each week. This is especially true since we have to tie nearly all staff hours directly to the customer and job they were working on, which often is multiple jobs per employee per day. The app is easy to use, so our crew leaders are able to make sure their crew clocks in and out on the job, even when they're on the go and running from one job to another.

Cons: It took a little while to get everything set up just right so that ClockShark would work with all of our other systems and processes, but customer service was helpful and responsive through the process. Once we got it set up right, it's been smooth sailing. Definitely saves us money overall and helps us keep job costing reports accurate since all staff hours can be tied directly to the job they were working on.

Overall: Saves us money and streamlined our timesheet process, plus integrates with our accounting/payroll software for more specificity in job costing.

Vendor Response

by ClockShark on April 17, 2018

Hey, Leslie! Thanks so much for sharing your experience with ClockShark here on Capterra! Glad to hear everything is going so well, and that you're saving time and money using automated time tracking w/ QuickBooks!

We'll be sure to pass along your compliments to our Customer Success team. They'll appreciate your shout out, and of course, they're always happy to help if you need them. :)

Glad to have you as part of the ClockShark team, Leslie! Have a wonderful rest of your day!

-Morgan @ ClockShark-

I have tried several different time trackers since I opened my business and this is the best.

Oct 03, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like the ability to designate which jobs different employees can access. The software has gotten better over time and the owner/developer is very responsive and obviously cares about the quality of their product. They continually ask what users want to see added and have instituted changes I (and many others) asked for. Employees are reminding to clock in and out when they hit designated geofences. I use this for my office staff as well as my investigators who work in the field.

Cons: I really don't have any issues with this software. Maybe the ability for the software to text message reminders as well as send push notifications would be nice.

Overall: The ability to easily track employee hours. They can add notes and even attachments when using the app. The software works with Quickbooks and makes it easy to export time sheets directly into Quickbooks.

Vendor Response

by ClockShark on January 26, 2018

Hey, David. Thanks for sharing your review of ClockShark here on Capterra. It's the perfect forum for sharing what you'd like to see added to the product, and we love your feedback. The suggestion to have a text message reminder is one we get frequently, so I'll add your support to that idea in our Voting Page so it can get more traction.

I love to hear that the GPS Fences are reminding employees to clock in and out from the field, and that you've noticed all the many improvements we're continually making to get ClockShark even better for you. We appreciate your letting us support your company. If you ever need anything, please let us know. All the best, David! -Morgan-

Love it!

Aug 16, 2018
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love this software because it consolidates the time/payroll keeping process. It simplifies something that can get really overwhelming and helps us to keep a closer eye on what jobs to bill for labor! It's awesome. We love it.

Cons: The only thing about it is the phone app - I would like to see some upgrades to the app! It looks different on the Boss's phone and both of our employees phones too. For younger folks who grew up in the technological world it seems simple, but for someone who did not it can get confusing. I would just like to see the phone app streamlined a little bit!

Overall: I love Clockshark. They are always on top of their customer service and I feel cared for and valued as a customer any time I come to them with any questions or concerns whatsoever. I have never seen this level of customer support from any other company, which only reinforces our decision to go with them in the first place! It was exactly what we needed and were looking for!

Vendor Response

by ClockShark on August 17, 2018

Hey There, Haley! I'm kind of a numbers nerd, and I counted that you used the word "love" 4x in your review. We LOVE to hear that! So glad to know that ClockShark keeps things from getting overwhelming, and allows you to better track hours and keep billing accurate. We work hard so that you will love ClockShark, and we're mega glad that you do.

Also, thanks for the feedback on the mobile app. Our development team is sprucing up the experience in the app, so you should see some streamlined features soon that make using it even easier. :)

We're really thrilled to have you as part of the ClockShark team, Haley! I'll be sure to pass along your appreciation to the Customer Success team. Never be shy about reaching out to them with questions, or if you just want to talk to the friendliest sharks in the world.

Have a great weekend, Haley!

-Morgan @ ClockShark-

Good Construction Time Clock, easy to use with great customer support.

Aug 02, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like the app and how easy it is to use for all employees. They are always making updates and now you can link. ClockShark to QuickBooks. The customer support is great, it's very easy to start an online chat and get help. I think it is easy for most people to learn and the admin features are not complicated either. The price is also lower than most that I have researched!

Cons: The app does not run as well on older phones, it used to sometimes have issues allowing employees to clock in or out that had phones that were more than a few years old.

Overall: Everyone can clock in/out from their own phones and since there is GPS you can see exactly where they are when they do to prevent fraud. This software makes it easier than using traditional time clocks or paper since employees are always going to different job sites with construction.

Vendor Response

by ClockShark on August 10, 2018

Hey There, Tara! Thanks for sharing your experience with ClockShark here on Capterra! We're really happy to hear that ClockShark is easy to use for your team, and that the QuickBooks integration has been helpful too! We're always adding new features, so we'll keep you updated on those!

Glad to have you on board the ClockShark team, Tara! If you ever have any questions, suggestions, or you just want to chat with sociable sharks, feel free to reach out! Have an excellent week!

-Morgan @ ClockShark-

Clockshark has taken the paper waste and time out of our payroll and streamlined the whole process!!

Jan 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Being able to track each employee digitally is huge, but the biggest issue for our company is the accountibility to track each hour to a specific job which in turn saves us thousands annually in insurance costs. With ClockShark we are able to track who worked what job and when, which allows us to only pay insurance premiums when we actually use and need it versus being charged for the year in the most expensive bracket they can put us in.

Cons: Not being able to turn off the GPS tracking from the administrative side of it. The GPS tracking function is helpful at times, but if always left on it drains the device battery nearly instantly. To circumvent this, every one of our employees must go into their settings and specifically disable the GPS for it on their phones. Our less than tech savey employees have struggled with this.

Overall: Easy hours and job tracking for the whole company. Billing has been streamlined and insurance needs are easy to assess. Payroll is now easy to verify and check periodically. This software has also greatly increased our flexibility as employees can go straight to the job site and clock in on their device.

Vendor Response

by ClockShark on January 23, 2018

Hey there, Justin :)

By George, that's great to hear that using ClockShark has resulted in instant savings and accountability for your company. You might be one of our first customers who's shared the impact using ClockShark has had on insurance payments. Saving thousands annually: how fantastic! Keep us in the loop on all good things you keep noticing.

And that's a great observation about the GPS. In each employee's profile in ClockShark, you can disable the requirement for GPS Trak and GPS Location Services, but employees should also disable it in their device. Where to do that in a device isn't always readily clear, so if any of your employees need help finding that, feel free to let us know. Our customer success team is always ready to help. :)

Payroll, billing, hours-tracking: thanks for sharing all the things ClockShark has helped out with, Justin. Glad to have you as part of the ClockShark team. Have an excellent rest of you day!

As administrator I'm happy with overall functionality but employees are having a hard time.

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: We bought it primarily for job costing and tracking of where the crew is. We started out with everyone using it and now I have to constantly go in and edit everyone. A few of our guys got new phones and they don't remember their passwords to download app. I'm in the process of having another crew meeting to get everyone but on board. This is becoming very frustrating and taking a lot of my time because it's not being used like it should. That's no fault of the program but lack of communication with the crew. I'm considering having two foreman in charge of entering everyones time each day. I may need some help with training them on that!

Cons: Many areas in our county dont get cell service which messes up their times. Also, our crew is all hispanic and they don't understand the importance of clocking

Overall: Job costing

Vendor Response

by ClockShark on March 28, 2018

Hi there, Anna! So glad to hear that as the administrator, you're loving the app's features and the easy job costing. That's wonderful! :)

Since you mentioned re-educating your employees on best practices within the ClockShark app, I wanted to share that we'd be happy to help you out with that. If you need any resources, have any questions, or just would like someone to cheer you on, feel free to give our Customer Success team a quick message at hello@clockshark.com. Of course, you're always welcome to give us a call too @ 1.800.828.0689. We're here to help! The CrewClock feature sounds perfect for the two foreman you plan to have enter employees' timesheets.

So glad to have you as part of the ClockShark team, Anna! I hope you have a spectacular Wednesday! -Morgan @ ClockShark-

One of the best business management tools we have

Jun 27, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easily track employee time, create time reports by employee or job. No more need to text an employee an address - it's on a Clockshark. No more unreadable or late time sheets. Time is tracked not only by job and location, but by task. This has enabled us to have more accurate billing on time and material jobs. We are also able run reports that show time for different activities, which helps with insurance reports. At any time of the day I can logon from my desk top and see a map of where our employees are working, and what time they clocked in. Clockshark is constantly updating features, adding to the value of the software.

Cons: Sometimes there are issues with clocking in or out when employees are out of cell service. Most of the time, though, they are able to update their time once they are back in service. It would be nice to have OT hours in a separate line item on job reports. One of the best things about Clockshark is the customer service. Think of your very worst customer service experience with other software (Quickbooks, for example) and then imagine the polar opposite -- that's Clockshark. Every so often there are user suggestions that we are able to vote on, and Clockshark has implemented many of these since we began using the software.

Sure beats paper timecards

Nov 01, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use. Positioning that can be seen on the dashboard.

Cons: A few report formats I would like to see changed in how they calculate, but that can be easily adapted by running reports in a different manner.

Overall: We are a small construction company, and have been using ClockShark for a little over a year and a half now. It has been great, from the GPS location, to the job and task costing that we are able to do thanks to the reports we can generate from the system. This is a very powerful timekeeping tool, and it has paid for itself many times over every month by removing the time rounding that goes on with paper timecards. Our crews are much more mindful of their lunch breaks as well. Highly recommend this product. Cliff and the support staff have been a pleasure to work with as well.

Recommendations to other buyers: Use it. Do not use paper timesheets. Payroll is down every month since we started using it because of the rounding factor.

Vendor Response

by ClockShark on January 29, 2018

Hi, Scott. Thanks so much for sharing about your ClockShark experience. We've really enjoyed supporting your business over the years, and we're happy that using ClockShark has led to such facile time tracking and increased employee accountability. You said "it pays for itself": that's a beautiful image. :) We are always improving, so we'll consider your input on the reports for a future update. If there's ever anything you need help with, just let us know. Have a happy year, Scott! -Morgan @ ClockShark-

8 Reasons to use ClockShark!

Mar 31, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Read the review - all pros are there

Cons: no cons at this point

Overall: When I left my last company (contractor), the only thing I brought with me to my new company was ClockShark. We just finished our first payroll and billing cycle using ClockShark at my new company (property management) and it was:

1. Easy to setup and train employees on app - no more paper timesheets, no more late timesheets, no more inaccurate timesheets.

2. A breeze to connect to QuickBooks - no more data entry, only minor manipulation once entered.

3. Efficient - our billing and payroll is based on exact hours entered vs. rounded manual timesheets.

4. Accurate - no glitches in reporting or in the app.

5. Cost effective - the price point is very reasonable.

6. Easy to maintain - if a new job starts, it may take 20 seconds to set it up.

7. GPS - know where your employees are and the GPS Fence reminds them to update their time clock when they leave one job and move to the next.

Most importantly,

8. The best support staff - Kevin, Luke and Cliff will spend time with you to insure you are set up correctly and the product does what you need it to do. They also ask for suggestions to make it better and actually act on those suggestions.

I would recommend this product to any company that has multiple jobs and multiple employees to manage in those jobs. It does the trick and then some.

Thanks ClockShark!

Recommendations to other buyers: Use the support staff, they are knowledgeable and helpful

My staff practiced for one pay period (2 weeks) before going live right after Christmas

Jan 15, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: As president, I do payroll. The ClockShark reports make that task far easier than the spreadsheet I used to use. Last week (first week of a pay period) I noted that one of the jobs had way too many hours. Another report directed me to who it was that had misunderstood. I now need to manually redirect his time to the proper job so our job accounting is correct.

Cons: Personally, I'm finding it hard to remember to punch in and out. I've not worked a time-clock job since 1983, so it's an old habit I'm finding difficult to resurrect. I've had no complaints from the staff. One person does not have a smart phone, so she must enter time from her home computer. I needed to give her a little bit of admin access in order to do this, but it's not been a problem.

Overall: More accurate job tracking/costing; easier payroll processing; ability to go back and review data; numerous slice and dice reports.

Vendor Response

by ClockShark on January 19, 2018

Hi, David :)

Thanks for testifying to all of the immediate benefits you've had after using ClockShark for just a couple of months. We love to hear that ClockShark has helped you with your payroll process and its accuracy. What a great story about being able to find the error in the hours and correct it before cutting the checks!

We're glad that the staff are enjoying using it, and that you were able to use the "Manager Permissions" to accommodate your employee who doesn't have a smart phone. That's exactly how to use those permissions. :)

If you have any questions or suggestions, please let us know. You mentioned sometimes forgetting to clock in/out, and we'd love to show you some of the reminders available in ClockShark that can help with that. (Not that you'll need them forever: you're going no have that old habit resurrected in no time!)

Welcome to the ClockShark team, David. We're here to help your business, so just let us know what we can do. Have a tremendous day!

excellent!

Jul 10, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I appreciate the ability to run reports per assignment. I also like that there is fencing on the location of the clock in for each employee. I am very fond of the ability to sort locations and ability to create locations as needed. The new feature of attaching documents within an assignment has saved lots of time. The ability to color code the assignments, locations, employees, etc., has helped me organize and prepare employees easily. I appreciate that I can delete employees and I do not loose the employee work history. The calendar is long so I can add work assignments out as far as I like and it will be accessible and organized.

Cons: I would like the ability to copy/paste an assignment such as Monday assignment copy - then paste to another day. In addition, I would like the ability to add a job while still in the scheduling mode. I have to go all the way to the job tab, set up the job and save, then sort back through to the correct calendar schedule to assign the job. Something that would help everyone would be a notes section. While thinking about adding jobs within the calendar area, adding an employee in the calendar area would help also.

Overall: Organization has improved, productivity has improved, and reports have been more accurate and faster.

Overall it's a positive experience, very helpful with any questions we may have.

Jan 02, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: How easy payroll is due to the reporting and time tracking at the end of the week. Employees can no longer complain about the hours and time calculations since they're the ones in control.

Cons: Constant emails for every clock in and clock out. I wish it would generate a report in the morning and email that and then one in the after noon or end of day. This would cut down on the constant emails and with over 40 employees I get what seems like a hundred emails a day. It can be a little frustrating getting so many a day.

Overall: Time tracking, job cost and GPS location had made our employees more accountable.

Vendor Response

by ClockShark on January 23, 2018

Hi, Maria. :)

Thanks for sharing about your positive experience with ClockShark so others can read about it! We love to hear that payroll is easier now because employees are accurately clocking their time from the app. I'm glad to hear that the GPS features have increased employee accountability too. That's wonderful!

Regarding the emails (especially if you're receiving them for 40+ employees), they can get overwhelming. One thing that some of our customers try is creating a special email folder for all incoming messages from "ClockShark". This helps keep their inbox from running over. If you think this might work for you, and you have questions, feel free to let our Customer Success team now: they're happy to help!

Thanks again for the review, and for being a part of the ClockShark frenzy! Have a wonderful rest of your day, Maria!

Not very impressed with the app at all

Apr 05, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

3 / 5
Customer Support

1 / 5
Value for Money

Cons: The app seems to be very glitchy. Not very stable on Android devices at all. The app tends to "forget" the status if you loose the data connection. Cant see your schedule if it doesn't have a data connection. While this might be fine if you are always in an area where there is wifi or 4G, it useless if you work in an area that cell service is spotty at best.

Overall: Great concept, very poor execution. I have yet to see a "bad" review posted on the companies website, and cannot believe that others are not experiencing the same issues that my co workers and I have seen.

Vendor Response

by ClockShark on April 06, 2018

Hi, Steve! We appreciate your review of ClockShark here on Capterra. We're sorry to hear that you've noticed some occasional glitches within the Android mobile app, but please know that we are committed to making sure ClockShark is working 100% correctly for your team, 100% of the time. :)

Feel free to reply to this message, Steve, and together, you and I can work to resolve any in-app issues you have noticed. Some of the things you have mentioned here are features, and not bugs, so a brief explanation may prove helpful. If it's easier for you to call, you can quickly reach our Customer Success team @ 1.800.828.0689. We're happy to help!

We're glad to have you as part of the ClockShark team, Steve, and your feedback is immensely valuable to us as we work to improve ClockShark for our customers. Anytime you have any questions or suggestions, just let us know.

Have a fantastic day! -Morgan @ ClockShark-

Customer Support is AWESOME. Super helpful !! Thanks !!

Mar 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: your Customer Support is EXCELLENT. You guys are always there to solve any issues or help figure out an easier way. The fact your support is so easy, quick and EXCELLENT is such a HUGE BONUS for this program. We appreciate it and you guys !! THANK YOU

Cons: wish there was a way to set up the time reporting periods so it defaults to our pay periods. But other than that......... its awesome

Overall: great way to keep tabs on who is clocking in and out on time. also for keeping track of job costs. Note section is a great tool too

Vendor Response

by ClockShark on March 16, 2018

Hey there, George! We're so glad to hear that the Customer Support team has been so helpful as you've been using ClockShark! We'll be sure to pass along your praise to the WHOLE team. :)

Since you mentioned changing report date ranges to match your pay periods, I wanted to share that you can enable pay periods in ClockShark. If you navigate to Admin > Company Settings, you can set your pay period there. Once you've enabled a pay period, you will see a new option when running reports: Last & Current pay periods. :)

Will you let me know if that helps, George? Feel free to reply to this email if you have any additional questions. Happy to help! Glad to have you as part of the ClockShark team. :)

-Morgan @ ClockShark-

Very positive response to clockshark

Aug 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I liked how simple yet effective it is. I basicly learned it through use, and am now administrating the coordination of a multi million dollar widespread construction and maintenance company with it. It is set up in a very streamlined intuitive fashion.

Cons: the integration of the gps while labor saving and very useful has a couple drawbacks, it can lead to inaccuruate clockouts if say an employee needs to turn off data to save energy.

Overall: This software is great for understanding the effectiveness of your workforce and eliminating waste in labor costs, if given a minimum of attention. 5 or ten minutes a day of attention from one administrator has already saved my company lots of money.

Vendor Response

by ClockShark on August 07, 2018

Hey There, Matt! Thanks for sharing your review of ClockShark here on Capterra! We're really delighted to hear that you've eliminated labor costs, and saved lots of money by using ClockShark. We design ClockShark to work exactly how construction companies work, so it's great to hear that it's been easy and intuitive to use. :)

Regarding the GPS tracking, we do notice on some devices that disabling the GPS to save data can cause some hiccups. Mostly on older devices. If you ever witness anything curious, please just let our Customer Success team know @ hello@clockshark.com and we'd love to investigate for you.

Glad to have you as part of the ClockShark team, Matt! I hope you have a wonderful rest of your week!

-Morgan @ ClockShark-

We love ClockShark

Jul 31, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We are a contractor/construction company so having "guys" in the field is a way of life. Before ClockShark knowing where (actually) some of them were was a pain. Now it is painless. Integration with QuickBooks makes using CS an even better value. If you are thinking about it - STOP - sign up for a trial and you will be a believer before the end of the week. The reports feature focuses on the information I Need without too much clutter. Other programs think they are helping by adding everything but walking your dog...ClockShark doesn't need to add all the glitter. The program works just the way it is and I don't have to learn a new language or commands it is dummy proof and that makes it perfect for me.

Cons: I guess if it were free, that would be nice, but I'm afraid they couldn't pay their remarkable staff so that isnt an option. Try it you will like it..

Clockshark has greatly simplified our payroll process, saving hours of work each week.

Jul 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like the fact that I can see a GPS breadcrumb on the map when an employee clocks in our out. Given that we have employees deployed all over the US, it makes it easy to see if everyone is where they should be when they should be. I have also always received immediate and helpful support when I run into snags. Clockshark is a great service supported by a great team!

Cons: The only negative I can think of is the Char limit of Jobs that map to Quickbooks. What I mean is that our jobs in QuickBooks have much more characters than the mobile app is capable of viewing. This can lead to confusion for the employees when there are multiple jobs for the same customer, but not enough characters are viewable to differentiate between them. That said, we have developed a paper-based workaround and I won't be a bit surprised when Clockshark Dev Team improves on the situation - they are constantly making improvements.

Overall: We save time every week not having to chase down employee time cards. The values port directly into quickbooks, saving hours of administration time every pay period.

Priority Equipment Rental

Nov 01, 2016
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: That is mobile. My guys are always out and about, and I sometimes don't see them for a few days. Now I always know when they clocked in and for how long.

Cons: We sometimes have trouble with the phone app syncing and updating. I think this is probably true with any mobile app though.

Overall: I started using Clockshark to control overtime. Before my guys were using paper time sheets, and turning them in every two weeks. Now I have a real time view of my hours, and can make adjustments to schedules if needed. Also, I really like the Job feature. If we have billable work, I create a job, my guys sign into when working on that project, and I know exactly what to bill my customer. This has been a great product for us, and I think my team likes to use it rather than keeping track on paper.

Recommendations to other buyers: Not so far.

Vendor Response

by ClockShark on January 29, 2018

Hi, Tyler. Thanks so much for taking the time to share in detail about your ClockShark experience. I'm glad to hear that you've been able to mitigate unwarranted overtime, and bill work more accurately. It also sounds like your employees are enjoying the reliability of electronic timecards, instead of paper. We love to hear this. :)

Regarding the syncing with the device, are you still noticing that? If so, feel free to reach out to our Customer Success team @ 1.800.828.0689, and we can troubleshoot that with you.

Thanks for being a part of the ClockShark frenzy, Tyler. If you need anything, we're here to help. -Morgan-

ClockShark is much more than a time sheet system. It's intuitively easy w/excellent customer service

Apr 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: From logging time, to adding jobs and tasks, to syncing with QuickBooks, ClockShark is super easy to use. Both the website and app are very user friendly for administrators and employees. I love that our employees can easily add notes and pictures through the app. Gone are the days when job-site pictures never made it from our employees' phones to our server. Now our employees take pictures directly from the app, and we back those up to our server for quality control and marketing purposes.

The GeoFence ensures employees are only getting paid for the time they are on the job site, and if they forget to sign out, ClockShark clocks them out as soon as they leave the GeoFence.

ClockShark has lots of other cool features, like lots of reporting options that make it easy to see how much time it is taking to complete jobs and the ability to create a schedule and plan work. However, the best thing about ClockShark is its customer service. Customer representatives are just a click away. I'm constantly using the chat area to get answers to my questions. Just today I needed some help that required a little more of a hands-on approach, and one of the rep instantly called me, connected to my computer, and showed me what I needed to do. He even showed me something I didn't know about QuickBooks.

I highly recommend ClockShark.

Cons: I seriously can't think of any cons. I love everything about ClockShark and haven't found any flaws to date.

ClockShark is a must for small construction companies

Nov 01, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's employee tracking features

Cons: The limited job information visible to those in the field who use the app.

Overall: ClockShark was very basic when we began using it to log in time for our crews out in the field. It was practical and easy to use. Since then they have added features suggested by the users themselves which are advantageous to small companies with mobile crews. ClockShark has become our eyes and ears at job sites, a fact which has curbed employee dishonesty and increased accountability. In effect, ClockShark saves us money every day, and the price for this exceptional service has stayed consistent. That's really important to small business' who are just trying to stay afloat and have so little wiggle room when it comes to budgeting. I would recommend ClockShark to anybody - but especially to the smaller companies who need to do in house payroll and manage mobile crews in an affordable way.

Recommendations to other buyers: It's improved considerably since we first started with Clock Shark. Keep asking users what they think should be improved, and solicit input on new features that they would like to see added. we are all in the same boat, so those suggestions put into motion will be helpful to most people who are already subscribed to Clock Shark. Keep up the good work!!

Capterra loader

Very good experience . Customer support is there if needed each time I log in.

Nov 20, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use; links efficiently to QuickBooks; easy and fast t for employees to learn; setup was fast and completed virtually without any tutorials, just a few questions with chat. Owner of company started initial setup from home and I completed the next day.

Cons: Job times for pay period do not consolidate on paycheck detail making the check stubs too long; needs to have the ability to make notes during the log in period instead of when logging out or at the beginning - sometimes forget what is needed to be said; when employee does not have a log in for a day, needs to be a reminder the next day to explain why absent the previous day.

Overall: Easier to run payroll each week; ability to track employees each day and know exactly where they are in relation to where they are supposed to be.

Vendor Response

by ClockShark on January 23, 2018

Hey, Leah!

Thanks for sharing about how your ClockShark experience is going. We're really happy to hear that your set-up was exceedingly easy, and you were able to get swift help from the Customer Success team via the website Chat feature. :)

As the Office Manager, having a time tracking software that integrates with QuickBooks is very convenient. We also really appreciate your suggestions. Your employees can type in their Notes field after clocking in too: they'll just want to make sure to click "Save" after they do that so that they are recorded.

Regarding the reminder for explaining why a day was missed, I think that's a fabulous idea. We'll add that to our feature voting page so other users can chime in on it too. Did you have any other suggestions? Feel free to email them to me at morgan@clockshark.com if you do. :)

Thanks for being a part of the ClockShark team, Leah. If you ever need anything, please let us know!

Amazing time tracking App, very user friendly!

Oct 30, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We searched all over trying to find a user friendly software easy for all our employees to use. We're a general contractor and love the ease in tracking our employees time, job costing, and scheduling. No more paper time cards and reviewing jobs it's all very easy with the options to view any reports we may need. Even our "not so app savvy" employees have had zero issues using this app. I love that it's easy to review our by weekly payroll and the staff is extremely helpful with any questions I may have. The scheduling App is great for our business, the guys don't have to lose time finding there jobs in the morning the app has all the information needed to get started right away. We are saving time and money everyday with Clockshark I would recommend this app to anyone looking for an easy user friendly way to track employees.

Cons: I don't have much bad to say about this time tracking software. If I had to say anything it's be sometimes our employees don't clock in or out when they should if they disable the notifications on their phone there is not reminder sent.

Overall: We save time and money daily using the Clockshark App

Vendor Response

by ClockShark on January 26, 2018

Hey, Farrah. Thank you for sharing about your ClockShark experience! I'm so happy that ClockShark is saving you time and money everyday. After all the research you did trying to find the perfect solution, it's great that ClockShark is that for you. So glad to hear that! :)

If there is anything we can do to help, Farrah, just let us know! Thank you for allowing ClockShark to support your business. -Morgan-

Clockshark has saved me so much time and effort getting hours and time sheets from our employees.

Jul 11, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This software allows me to see exactly where our employees are and how much time they are spending at each job. Clockshark keeps track of how many hours were worked for each job, which makes it much easier to report our job costing. This software has eliminated the guess work for our employees and keeps our business running smoothly.

Cons: If I had to find one negative thing about Clockshark, it would be that very rarely the app on the phone does not sync and the time is miscalculated. This sometimes happens when the cell service is weak at a job, however we have had this software for about a year and a half and it has only happened twice.

Overall: Clockshark saves me time and effort when it is time to do payroll. I do not have to go out to the jobs and collect time sheets nor do I have to try to figure out who worked where and how long. I can see exactly where the employees are at all times and easily print off a report for that period. It has helped produce very detailed job costing reports, as it keeps track of how many hours were worked for each job.

Clockshark has greatly simplified our payroll process, saving hours of work each week.

Jul 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like the fact that I can see a GPS breadcrumb on the map when an employee clocks in our out. Given that we have employees deployed all over the US, it makes it easy to see if everyone is where they should be, when they should be. I have also always received immediate and helpful support when I run into snags. Clockshark is a great service supported by a great team!

Cons: The only negative I can think of is the Char limit of Jobs that map to Quickbooks. What I mean is that our jobs in quickbooks have many more characters than the mobile app is capable of viewing. This can lead to confusion for the employees when there are multiple jobs for the same customer, but not enough characters are view-able to differentiate between them. That said, we have developed a paper-based work-around and I won't be a bit surprised when Clockshark Dev Team improves on the situation - they are constantly making improvements.

Overall: Reduced paperwork, easy administration, saved time every week.

Great Time Tracker that Synchs to QB Online, clients and time sheets synch with QB

Nov 02, 2016
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Synch timesheets to QB online account

Cons: How long it takes to scroll through long list of clients to clock into a job, or to Add Time. Also I don't like how long it takes to go through the 4-5 step process to synch clients when I've added one client to QB and need to import them into the ClockShark account in order to start using them to clock into a job for them.

Overall: Finally found an app that synchs with our QB online account, in the right ways! ClockShark works very well, and is worth the cost in my opinion. There are some small things that could be improved regarding being able to quickly clock in / out of a job (especially if you have a large list of clients) and maybe abbreviating the the process it takes to synch up in order to import a new client that you've entered into QB. Otherwise it works great. I run a design agency and use it to track my development/design time, but I'm aware it may have been originally built for workers and managers in the construction/engineering field with a small crew who travels around. It still works good for me. Admittedly, I have not tried a ton of time tracker software, (this may be the 3rd or 4th that I've tried), but this works well for me and seems to be the best so far. The biggest thing I needed was the ability to click a button and have the time sheets flow into the weekly time sheets in our QB Online account. It needed to do this with project, time, date, and notes all in tact... and this does just that. The reports in ClockShark are pretty robust as well. I don't often use them since QB has reports I need, but from what I've seen they can be very useful. The mobile responsiveness of the site works great as well so that you can decrease the size of your screen and leave the clock running in the corner while you work.

Recommendations to other buyers: Overall great job!

Capterra loader

Easy to use app-will also track your employees as long as they are using the app

Mar 30, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: I like the tracking function, I can make sure my employees really are on the job they say they are, and show a client later that they were there if there's a question about billing.

The app is easy to use, you can also set up alerts so you know if someone did not punch in or if they did not punch out.

Cons: Checking payroll to make sure it is accurate can be difficult because the calendar does not stroller from the top of the screen as you move through employees. If you have more than 10 or 15 employees ' we have about 100 - it can be a little tedious. Employees can also be logged in more than 24 hours if they switch from job description to job description, meaning if they work snow for 18 hours and then Office, then forget to log out they can be logged in for 42 hours total.

Easy to navigate in, always someone to help with questions, keeps me so organized! Love this program

Jan 17, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: What I like most about Clockshark is that it's very straight forward. I work at a construction company and i love being able to go in see each persons time sheet with details about the job and all hours added up for both the week and day. Everyone caught on to it very fast and you can even add attachments to each job (pictures of jobsites)

Cons: So far I have not encountered anything bad with the software itself, however depending on what kind of phone the app is on it has a few glitches.

Vendor Response

by ClockShark on January 19, 2018

Hi, Melissa :)

We're thrilled that you are enjoying the ease and straight-forwardness of ClockShark. It's great that you can quickly review the timesheets from the field on your computer. Easy, simple, elegant-that's what we strive for.

Thanks also for sharing about the glitches on the mobile app you have noticed. Our engineering team is preparing a release that will significantly improve the app's stability, so please let our Customer Success team know if you have any other concerns after the app updates. It sounds like you're comfortable reaching out to them with questions, and of course, they're always happy to help. :)

Thank you again for sharing your experience, Melissa! Have a wonderful rest of your day! We love having you on the ClockShark team.

Great time sheet option for small businesses with multiple locations

Aug 06, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: ClockShark is a great time sheet software. Employees find it easy to use, admins are able to easily track clock-ins and clock-outs, and the GPS feature is great for everyone. It takes the old fashioned paper out and replaces it with a cheap software option. Would highly recommend this to any company.

Cons: No major drawbacks except for limited reporting and the GPS feature can be tricky if there's no cell service.

Vendor Response

by ClockShark on August 08, 2018

Hey There! :)

Thanks for sharing your review of ClockShark here on Capterra! We're really thrilled to hear that ClockShark is working well for your company. Glad that you were able to easily replace those old fashioned paper timesheets with ClockShark's helpful time tracking software.

Of course, not everything old fashioned needs to be replaced. Like old fashioned donuts. We could all use more of those! :p

We're really excited to have you as part of the ClockShark team! We're here to help anytime you have questions or need help, so feel free to reach out to us whenever you'd like.

I hope you have a wonderful week!

-Morgan @ ClockShark-

I run a drywall company and this product has help me save time and money!!!

Nov 11, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: My biggest issue was being able to verify the hours my guys will billing me for as they worked multiple sites all over the city and there was no way to confirm their hours were correct. With clockshark that issue is almost completely resolved. Now I know when they start, finish, how long their lunch breaks were, etc. Plus saved me time from having to manually input their hours and calculate each of their pay.

Cons: For the most part everything is works well. The only issue I have is when I put a geofence around a job site, it sends a reminder to everyone to clock in. I would like it if it only reminded the employees that are assigned to that job.

Overall: Made the following tasks much easier for me:

- time tracking of workers

- billable hours for clients

- justifying my charges

- payroll

- know who is working and where

- keep track of jobs yet to be complete

Love this product, wish I had it a long time ago

Vendor Response

by ClockShark on January 26, 2018

Hello, Tamer! Glad to hear that your drywall company is saving time and money by using ClockShark. Increasing the accuracy and accountability of time tracking is our goal, so it's great that your company is able to accurately bill hours now. :)

Regarding the GPS Fences triggering for all employees, that is a good observation. The way those fences work is that every device that is linked to your account (so each employee's device) is aware of the account's GPS Fences, which is why even if they're not scheduled for a job, it will notify them when they enter the fence. One workaround is to inactivate jobs that aren't being worked on. Feel free to let me know if this helps, and glad to hear things are going well! -Morgan-

Capterra loader

Clockshark has made tracking time for multiple jobs a breeze!!

Nov 15, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The guys are in control of there time. They have to be responsible enough to clock in and out or they don't get paid. Kinda nice to weed out people who just don't fit here.

Cons: No way to communicate with them thru the app. It would be nice to be able to leave them notes or reminders.

Vendor Response

by ClockShark on January 26, 2018

Hey, Stephanie. :) Thank you for sharing your review of ClockShark! I am really happy to hear that using the software has made tracking time a breeze! (As sharks, we're particularly biased for sea-breezes, but a breeze at time tracking is our specialty!) It's also great that it's contributed to a higher degree of accountability and responsibility.

We do hear from our customers that they would like to be able to send messages via the app, so we will consider this for a future update. If it's okay with you, I'll add your support to that idea on our Voting Page. If you have any other suggestions or ideas, you can reply to the email I'll send you and let me know. I love to hear customer feedback.

Thanks for being a part of the ClockShark team, Stephanie. We're really happy to be supporting your company. -Morgan-

I use Clockshark to keep track of our employees time.

Dec 21, 2017
3/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Clockshark is easy to use and compatible with Quickbooks !!!! This is a big help when doing payroll.

you can customize just about anything you want when imputing I.E. Jobs or Employees. it makes it very easy to run reports on jobs with all the customization. The price is one of the best out there to

Cons: Clockshark is fairly new so while you might not be able to do somethings on the website as of now they are updating features and customization constantly which can be good and bad to some. I would say that this is the only con I have.

Overall: saves me time and money. easy to use and very user friendly

Vendor Response

by ClockShark on January 23, 2018

Hey Kimberly :)

Thanks for the awesome review! It's great to hear that the core features of ClockShark (the QuickBooks integration, the reports, the low price) have been so helpful to your company. You mentioned that you use ClockShark to track your employees' time, and we try to make that as easy as possible for you.

As you mentioned, we are committed to getting better everyday, and of course, the Web Site and Mobile App are along for the ride. If you ever notice any changes or updates, or if you have a suggestion for something you'd like to see, please let us know. Your feedback drives our improvements, so just let us know what we should do.

Thanks again for taking the time to share about your ClockShark experience, Kimberly We're happy to have you as part of the ClockShark team. Take Care!

Works great when the users enter their information correctly.

Oct 13, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Saves me having to handle physical time tickets and is easy to find missed dates if time has not been recorded

Cons: That some of our employees have difficulty using it - it automatically clocks people out sometimes when it shouldn't be

Vendor Response

by ClockShark on January 26, 2018

Hi, Bonnie. Thank you for sharing your review of ClockShark here on Capterra. I love hearing that you're saving time by not having to hunt paper time sheets, and allows you to swiftly make corrections (when needed). Regarding the employees having difficulty using it, especially the auto-clockouts, would you like to reach out to our Customer Success team @ 1.800.828.0689? You can also reply to the email that I'll send you. The app should only clock out employees when they 1) disable locations services when they're required to have them on and 2) when they attempt to buddy punch for another employee. I'd love to get any concerns you have addressed when you find the time.

Thanks for being a part of the ClockShark team, Bonnie, and for allowing us to support your business over the years. If there is anything we can do to serve you better, just let us know. -Morgan-

Clock Shark is simple to use but our company has found many uses for it.

Jul 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: What we like most is the GPS feature and unlimited task categories. If necessary we are able to show clients that the work was being performed at the time it was negotiated, and we can even show clients what exact tasks were being performed and when. We were even able to show a municipality that we delivered notices to residents on a certain street on a certain date to inform them of a street closure we were approved for.

Cons: What I like least is the inability to quickly scroll backward on the time sheets calendar to view record from past years. We have to scroll week by week back in time until we finally hit the year we want to view in time sheet format. We believe their should be an option to scroll by month or year or quarters.

Overall: per my review

Best product on the market by far for time clock organization!

Jun 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I love the ease and availability of seeing real-time employee whereabouts. I love the ease of updating time when my employees have forgotten to clock in or out. I love the way I can immediately see when and where they clocked in and out. I love the advanced app that allows us to send information to our employees for scheduling. I love the reports that I can immediately print out. The real-time knowledge at my fingertips for how long a job is taking as well as the cost is incredible. I researched for 2 years every time clock management software. Every single app I would try out would be missing a valuable part that would leave me in the dark about a part of the company that was very imperative for the operation. When I found ClockShark, I was immediately amazed that EVERYTHING I wanted was at my fingertips. I have been not only impressed with the ease of implementation but also the adaptability for my employees to gain the trust they need in working the app. I can share 8 apps that wasted my valuable time because of what they did not have that ClockShark provides, but instead, I will say that I am the happiest, most impressed customer you have.

Cons: I do not have any cons about this software. At this time I have had all of my concerns immediately addressed by the software help and I am competent this will continue.

One of our best investments yet!!

Jun 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This is a great product and so easy to use! We have job sites located all over and a lot of places that do not have cell coverage. My guys are able to clock in where ever they are and switch between jobs effortlessly with or with out cell coverage and it updates once they come back in to coverage. It is simple and easy for the various age generations that I have working for me and to date we have not had any problems downloading it on to our employees various brand phones. The very few questions that I have had to ask Clock Shark have been answered within a quick turn around time and they are always checking in and emailing great tips on using their software. This product has already saved me so much time and money on keeping track of my team. Not to mention it helps to also keep track of their locations and I am able to pre-schedule jobs and have them reminded on their individual phones!! They have loved being able to upload photos and notes from each job site and really enjoy how easy it is to use.

Cons: The only Con that we have is that not everyone is able to view the other teammates notes on a job. They have continued to communicate through e-mail or text when it comes to passing their information. So in the bigger picture this is just one small Con to so many Pro's.

Overall: Already our company has saved so much time and money in using this product!

Absolutely great initial experiences over the first week of usage

Mar 09, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love the concept of the software. We are a small company trying to get a handle on contractor reporting their hours rather that a manual effort involving numerous emails and Excel inputs. We also needed a locating feature that gave us the ability to know where the contractor was when time logging in and out. The GPS tracking feature of ClockShark is exactly what we needed. The ability to know when and WHERE they were clocking in and out was paramount in our decision. The logical design of the software made it very easy to use with very little need of help. CloudShark does most everything we needed. All my contact with the support staff has been outstanding. Very quick response times and always friendly help. My last contact rep help me understand how to split an overnight shift between two days. She was great. Entire company seems oriented in helping the customer achieve the end result they are desiring.

Overall: Ability to track our contractors time on the job and their location when logging in and out of the job. Accurate report of time instead of estimates. Ability to retrieve reports in almost any form you can desire. Live monitoring of contractors on the job and with the GPS function knowing where they are and where they have been when logged in. Nice audit capability. The mobile app doesn't have all the features of the web version but is excellent in it's design and ease of use as an "on-the-go" tracker.

Great time management package for smaller company

Nov 01, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: GPS clock in

Ease of reporting

Interaction with QuickBooks online.

Cons: Group scheduling

Overall: We went with ClockShark, after reviewing several time management and scheduling software packages, for several reasons. Cost was definitely a huge consideration but the ease of use and the communication with the developers were the biggest selling points. Roll-out was amazingly simple for a crew of 15 workers and the time to link jobs, employees and QuickBooks together was minimal. Cliff and his team continue to listen to their customers' suggestions and roll out new features on a regular basis. The reporting from ClockShark has allowed us to quickly diffuse billing issues and it's always fun to tell a GC that my guys have been onsite since 6:46am (based on a quick scan of the GPS clock-in) when they're too lazy to get out their trailer to see if their subs are there!

I have recommended (and will continue to recommend) ClockShark to all my fellow construction partners. You can't go wrong with their product.

Recommendations to other buyers: Cliff and his team are always open to suggestions and actively work on delivering updates continuously.

Everyone should be using it

Nov 02, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use. Reports are great and I can reformat from cvs.

Cons: I haven't had any problems. Anything that as come up, tech support is always ready and able to help.

Overall: I can't imagine why everyone with staff in the field isn't using Clockshark. It is the easiest to use program of it's kind. Even the least tech employee on our staff is happy to have it. It is one touch - that's it, just click the button and you are logged in. Wait there's more...as the HR person, I also know where they are. It took about a week for everyone to get on board and realize I could "see them" and if they left the jobsite or clocked in from home, I knew it. It is one headache I don't have to deal with. The notes feature gives me a snapshot of a problem, late clock in's etc. I made a rule that they could have one log-in that had to be adjusted per pay-period and then a fee would be applied to any after that. They STOPPED forgetting to log in and out. It was magical...Now I can easily handle payroll and job costing with Clock Shark.

Recommendations to other buyers: The simplicity is what makes it great. Don't change anything

The team at ClockShark has been very responsive and helpful.

Oct 09, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: There has been much more accountability by employees. We used to have problems getting time sheets turned in at the end of the week and that has been eliminated. Sometimes employees would not put the correct job name on their time sheet or the correct times. ClockShark has eliminated most of those issues. Also, we do not have to transfer information from the paper time sheets into QuickBooks. ClockShark sends that information to QuickBooks for us with a few mouse clicks!

Cons: The think I like least is that I can only have the web connect software on one workstation . I would really like to add it to my laptop as well. I think this most likely is a QuickBooks limitation.

Overall: Simplification of payroll. The time to add employees hours to QuickBooks has been greatly reduced.

Vendor Response

by ClockShark on January 26, 2018

Hey, David. Thanks so much for sharing your review of ClockShark here on Capterra. I love to hear that you've had a great experience with our Customer Service team. Increased employee accountability and decreased time processing payroll: this is really great.

Regarding the Web Connector for QuickBooks being installed on only one machine, that is our recommendation for customers, since having it on multiple machines can result in duplicate time exports. But it is possible. If you'd like, feel free to reach out to our customer success team @ 1.800.828.0689, or reply to my email and we can set some time aside to get it added to your other machines.

Thanks for being such a great part of the ClockShark team. Here to help if you need anything. -Morgan-

Very easy to use and keeps time down to the second. App easy to use for our drivers.

Nov 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

Pros: Split option. It allows our drivers to pick a second job for the day and so on. I also like the app function. It easy to use and drivers are able to understand after one use.

Cons: No place to put company logo on timesheets and no over all notes for the week. It does have daily notes which helps.

Vendor Response

by ClockShark on January 23, 2018

Hey There, Brad!

We love to hear that your employees are easily using ClockShark and getting the hang of it after a single use! That's fantastic. It also sounds like your company has multiple jobs daily that employees need to clock into, and using the app, they're able to. We're here to support your company's timetracking, so it's great to hear ClockShark is working so well for you.

You mentioned there not being a place for company logos on the reports/timesheets, and that is true. I do see that we have that idea sitting in our Voting Area so I'll make sure it has your support added to it, and then we'll monitor that to know when we should add that as a feature. If you have any other suggestions, please let us know.

We really appreciate your being a part of the ClockShark team, Brad. If there is ever any question or concern, please let us know. But for now, have an awesome rest of the year. :)

Capterra loader

Best GPS time attendance so far. Extremely happy with the website and service

Nov 08, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The website is intuitive. The developers really did a fantastic job at creating this website. The mobile app is fantastic and shows who's working where. The GPS track pings a location every 15 minutes and shows the trail. This is fantastic.

Cons: Some settings need better flexibility. One feature I am patiently waiting for is the ability to change the duration of when someone fails to clock in, an alert is sent to the company. As of now it is set to 4 hours. I have recommended the developers to allow that to be edited to the company's preference. My company for example would like an alert after 30 minutes.

Overall: Keeps track of where the employees are. We faced a serious issue of time theft last year. The time theft has been eliminated 99.9%.

Vendor Response

by ClockShark on January 26, 2018

Hi there, Kien. Thank you for sharing a review of ClockShark here on Capterra. As someone who is using ClockShark daily, your input is very appreciated. It's how we get better. Your suggestion for shrinking the window before the "Late In" alert from 4 hours to something customizable is a great idea. For some companies, instant notification is important so that staff can be shuffled around. This idea is posted on our Help Voting page, so I'll be sure to endorse that for you there, and we'll keep you posted on that status.

I'm thrilled to hear that in all other respects ClockShark is a great fit for your company. Your compliments about the website design will certainly be passed over to our engineering team. If you have any other feedback or suggestions, feel free to let us know, Kien. We're here to help! -Morgan-

Such a time saver!

Nov 01, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: User friendly, even for laborers who can be technologically impaired

Cons: All the ads that are on YouTube that we can't skip even though we use the program already ;)

Overall: Running a small construction company is not always easy. I would spend most of Monday entering time sheets from the week before. Don't even get me started on trying to get invoices out to customers in a timely fashion. ClockShark has helped streamline the timesheet tracking problem and it integrates with Quickbooks so well I only have to edit employee time when they are the ones that screw up. There are tons of great search features so that it is easy to find the job you are working on and get things done. We have only had to talk to tech support once during set up to make sure we had all our settings correct for the Quickbooks imports. Since then it has been seamless. I really appreciate knowing that if there was a problem I could call and reach a person, not a recording, to help right away. Thanks ClockShark for making my days easier so I can focus on more important things like getting invoices out and getting more work lined up!

Recommendations to other buyers: It has saved us so much money and time. I love that they are continuing to improve and add new features. There are so many functions that we have not utilized yet.

Best time keeping software bar none. Easy to set up and use. Very reliable, no glitches ever.

Dec 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use for employees in the field and administrator. Very quick and easy to edit time cards and print reports.

Cons: Needs more robust scheduling feature. If it had this I would use it exclusively. Wish they would use the same platform format and expand into service dispatching.

Overall: Time keeping accuracy.

Vendor Response

by ClockShark on December 14, 2017

Hey Rufus, thanks for the feedback we always appreciate hearing from you! We're busy rolling out scheduling to mobile as we speak, which allows schedules to be created or edited on mobile, as well as makes the viewing of schedules more robust for employees and allows them to clock into a Job directly from their schedule.
I'd love to hear more from you on how we can improve scheduling for you, so I will send you a separate email to ask if you want to chat via phone sometime soon!

Cliff

Easy App

Jun 27, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: This is an easy app to install and start using as a team. It has worked pretty flawlessly and is so much better than what we were using before.

Cons: I feel like we are contacted a little too much by Clock Shark employees. I enjoy the app and don't feel the need to get a message every time I use the app online and via email.

Overall: This helped make a precise process for submitting time cards.

Vendor Response

by ClockShark on June 28, 2017

Hi Courtney, thanks very much for the feedback and review. Much appreciated. We're working on ways to improve our communication preferences settings for each user, so that you could for instance opt-out of specific types of messages. Most of what we send you is intended to help improve your experience with the app and we try to keep things spaced out and not overwhelming. But we get it, sometimes it can feel like too much, and sometimes people just don't like this sort of thing in their email, etc. If you'd like we can opt you out from any communication, just let us know! Thanks again!

This app has made keeping track of our field crew so much easier!

Mar 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Clockshark is easy to use for our field crew and has really helped us streamline timesheets which in turn helps make billing easier too. The report features allow the office to pull time for service calls as well as our larger projects quickly. Another great feature for us is the GPS tracking- it allows us to make sure our crew is clocking in on job sites and not cheating time by clocking in early. The reports feature is also a time saver- especially for calculating payroll hours. As our team has grown, Clockshark has really made a difference in our office!

Cons: I have no cons to list- this app is doing exactly what we wanted/expected- tracking crew, tasks, and time.

Overall: The benefits include time savings, better tracking of time, streamlining payroll and billing, as well as pulling reports for individual job costing is easy.

Construction program management for hospitality and multi story buildings.

Feb 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: 1. Track employees with time and location.

2. Ability to create multiple departments (ie. field construction, Office construction, Design, Accounting, Legal, etc..).

3. Ability to create different tasks within the departments to track time and budget.

4. Ability to create multiple job locations for the projects.

5. Can assign employees to one or more department and allow different levels of access to other areas.

Cons: have some confusion between location and jobs that are similar, may be different industry would have use for that.

Overall: tracking employees and assigning time spent for each project

Vendor Response

by ClockShark on February 06, 2018

Hi, Imad! Thanks so much for taking the time to review ClockShark! It's great to hear how easy and convenient it is to manage your employees with ClockShark. Awesome! Thanks for letting us support your business. If you need anything, just let us know! -Morgan @ ClockShark-

By far the best investment for paperless time cards and employee tracking!!

Mar 30, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Being able to run a report at the end of a work day or week to bill out a job is amazing, no waiting for an end of a pay period to collect time cards. Scheduling the crews for the next week or day that also gives the employee job address, linking to navigation is great. No more calling each employee the night before to give directions.

Cons: Not being able to run a full 365 day report on all levels of reports is the only thing I can think of that would be con for me.

Overall: Time keeping without paper time cards. Instant report writing when needed. See who is working and know their are at the correct job from any device. Payroll preparation with time sheets all in one place.

Love this app

Jul 21, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The GPS because I know exactly where my employees are when they clock in. Also works great for my reports in every single way, because I can get a lot of inf from this app. It supper easy to use for workers we have a few older man, in our construction filed and they don't have any problems using the app, everything is simple and user friendly.

Cons: Lately I have been receiving many notifications on my phone about clock shark don't know why but I receive about 10 notifications a day. Not to even mention all the emails I get when my employees are late or forget to clock in, in our company we have one person in charge of reviewing time sheets everyday but we all get the emails to notify us about every single employee.

Easy to use. Powerful time analysis for projects. Great Customer Support!

Dec 12, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: + Adding new features to add to, and improve user experience

+ Features that we need

+ You are able to select a project and view all time for it

+ Customer Service that goes above and beyond

Cons: - There are a few things that could make the software easier to use, but the development team is currently working to develop these features.

Overall: The ability to easily and accurately record time for the guys on site, and you have a summary of the time at the tips of your fingers.

Vendor Response

by ClockShark on January 25, 2018

Hi, Daniel!

Thank you for posting a review on how ClockShark is working for your company. You highlighted how it's easy to use, and how it provides you with the perfect reports for each job. We love to hear that! And as you pointed out, we're always looking to add new features and improve ClockShark, so do stay tuned. We have some exciting things ahead this year. :)

If you ever need anything, please let us know. Our Customer Support team is always happy to help, Daniel. Thanks for both being a part of the ClockShark Frenzy, and for taking the time to share with others how ClockShark is helping your business. :)

I have found ClockShark to be very easy to use. And it updates time really well.

Nov 08, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I really like how I can simply click and drag jobs to a different day on the schedule. Also, I am very impressed with the customer support, with someone always available if I were to have questions. I also like how the program itself is super easy to get used to. It is a very helpful app and site.

Cons: Something that I do not like about ClockShark is if I want to notify an employee that their schedule had changed, there is no option to notify that one employee. So it ends up notifying all employees. Also, something about the Smartphone App. On my cell, It doesn't allow me to change or access the schedule for all employees. Only my schedule shows...still not letting me even change my own. So I just access it on my desktop. Other than these, it is pretty awesome.

Vendor Response

by ClockShark on January 26, 2018

Hi, Kathryn. Thanks so much for the review and the feedback. That's how we continually get better. The suggestion to add a way to notify employees individually when the account schedule changes is one that we have been frequently getting, so let me add your support to that in our Voting area. We'll keep you posted on that. We recently released an update to the app that allows admins and folks with manager permissions to view and edit schedules directly from the mobile phone. Feel free to update your app and check out that new feature! Glad to hear everything is going well with ClockShark! If you ever need anything, just let us know. -Morgan-

A lot easier fro me to track employees and jobs they are doing

Oct 03, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Friendly user, easier to navigate. I like the idea that you can change and adjust time add notes and attachment if necessary. Employees can add a Work Order so I can bill customer immediately and cut collection period.

Cons: Not easy to export time sheet to QB payroll. All words have to match wording in QB. Employees are using their own words, explanation, adding notes.Time sheet in QB has different wording that has to match Chart of Accounts. Probably it will never match.

Overall: Tracking employees and jobs lot easier

Vendor Response

by ClockShark on January 26, 2018

Hi, Neda. Thanks for sharing your review of ClockShark here on Capterra. I love to hear that employees are finding it easy to use, and that you are too. Adding notes and attachments makes the app so much more flexible to use, and it's great that your employees enjoy that. :)

Setting up the QuickBooks integration can take a little time initially, but once everything is imported and mapped, it should involve only a few clicks. Some complications can arise if employees are adding jobs from the field (they may still need to be mapped), or if jobs aren't set to manually import from QuickBooks (you may need to add them to ClockShark too). Do you think you would be able to reach out to our Customer Success team so they can help you iron out any issues with QBs that you're encountering? Our CS Support line is 1.800.828.0689. I'll also send you an email and you can reply directly to me too, Neda.

Thanks for being such a great part of ClockShark, Neda. Have a wonderful day. -Morgan-

CWAF Review

Aug 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Simplicity of use. Easy to deploy to our team. User friendly for our team members. Set up was smooth. Customer service is extremely helpful and honest if they need to send you to a higher level support member. Quickbooks integration was super easy with the help from the trial rep (Haley). You don't have to wait long hours for ClockShark to sync you job list even when the job list is very large.

Cons: Not much to like least, however would mention a few things such as pay rate integration. Weekly calculations from employee rates and pay totals. More improvements in this area is the only thing we would like to see improved

Overall: Smooth, made our staff happy and eliminated countless hours with having to fix punches from a mobile app that we were using that did not work well.

Vendor Response

by ClockShark on August 07, 2018

Hey There, Scott! :)

Thanks for sharing your review of ClockShark here on Capterra! We're thrilled that your whole team finds it user-friendly, and that you've gotten such great help from the Customer Success team! Regarding the suggestion for pay rates, our development team is working on timesheet approvals and PTO right now, but we'll be looking into pay rates here soon! Glad to know that's something that will be a big win for your company.

If you ever have any questions, or need any help, feel free to let us know! I'm passing along your kind words to Haley too!

Have a great day, Scott!

-Morgan @ ClockShark-

Clock Shark usability

Nov 01, 2016
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: accessibility, reporting, location finder

Cons: some employees find that it doesn't necessarily record what they are doing, however not sure if user error or program error.

Overall: Our experience with ClockShark has been either overwhelming wonderful, or really difficult. To be honest it comes more from our employees than administration. We use it in a field that has many employees that are never in the office. The employees have claimed to have problems getting clocked in, switching jobs, clocking out etc. They swear that they have done what is asked to work the clock properly yet still find problems with it working accordingly. From an administrative side it seems it is a user error although we have found some problems with other security programs we use conflicting with the app and stopping the synchronicity of it. We have also found that in one instance an employee has been able to bypass the location clocking in and out, and no one was ever able to resolve that matter, even customer service was puzzled on how he was able to do that, and the employee claimed he had no knowledge of why. All in all, Clock shark has saved much time and energy and seems to be a valued assets to the payroll department as well as clocking hours on jobs and how long they are taking. We appreciate the work those in customer service have given us, as they are always available and helpful. We will continue using Clockshark.

Recommendations to other buyers: more options with being able to split tasks, jobs, employees and departments ... as far as accessibility and divisions in reports. Not mandatory but would be nice.

?? Dont understand the question.

Nov 01, 2016
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: Identifying the Location of the clocks

Cons: We lose records when time is corrected and the defaults are annoying.

Overall: We have not found any advantage over paper time sheets because we have to check everything anyhow. We may actually spend more time than before. Clock shark fall short of being able to suggest policies that might help or getting us in contact with other companies that have figured something out.

Recommendations to other buyers: Allow us to create our own defaults

Vendor Response

by ClockShark on January 29, 2018

Hey, Frank. I just wanted to thank you for taking the time to share your ClockShark experience. We love to hear feedback. It's how we continually improve the product and service for you.

When using ClockShark, any edits or changes to recorded time will be noted in the Audit Log. Are they not appearing there for you? If you'd like, feel free to reach out to our happy-to-help Customer Success team @ 1.800.828.0689. We'd love to take a look into this for you.

ClockShark is here to help support your business, so if you have any suggestions or ideas for how we can do that better, we'd love to hear them. Thanks for being a longstanding part of the ClockShark team, Frank. -Morgan-

Time Saving!!

Mar 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like that it can be installed on any employees phone and doesn't cost them anything to use. It saves the foreman an hour a day of tracking employees time. Now the office can just call the foreman if she has any question on when, where and why someone clocked in or out the next morning instead of waiting for timesheets.

Cons: Limited notes per phase/activity. The foreman likes to put notes in the phases as to what they did or quantities completed. Sometimes it is notes about personnel performance issues like being late, too much time using their phone or always missing. Not being able to upload more than 1 photo at a time.

Overall: It saves so much time for our foreman and payroll processing. Prior to Clockshark we would turn hours in weekly and then the office would send them to our payroll department. Now the payroll department can login and review hours everyday and question something the next day instead of a week later.

Easy to use. Customer support is awesome and quick response.

Jul 10, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's easy to use, fairly intuitive, and the customer support is quick. I like that you can attach files. The GPS feature is handy for the guys in the field as well as the office staff.

Cons: The guys in the field should be able to clock-in for the items that have been scheduled for them. Also, I'd like to see old jobs that are not 'active' go away from the active jobs. They should remain in the system, but having an 'archive' area would be great so we don't have to scoll through hundreds of past jobs to find current jobs.

Overall: It's easy to use for scheduling and tracking projects.

Clock Shark is still somewhat new to our business, but so far it has been exactly what we havebeen l

Feb 12, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I am not spending time totaling time and tracking down jobs and tasks. The reports are ready the morning of payroll submittals and it is compatible with Quick Books so we can track all of the necessary job information like budget, spending, payroll and profits.

Cons: Lunch time has been the only hiccup so far,employees forget toclock in and out at lunch. It would be great to have an option to take the time off at the end of the day with 1 click since we often work thru lunch depending on the needs of the job.

Overall: So far less time spent tracking down paper from employees, no confusion on handwriting, and just handling more paper in general. Once we merge to Quick Books, I know that we will benefit from all that it has to offer as well.

Vendor Response

by ClockShark on February 13, 2018

Hey there, Robyn!

Thanks for taking the time to post your review of ClockShark here on Capterra! I'm so happy to hear that ClockShark not only proved to be a great fit for your company, but also is saving you so much time and energy. :)

Regarding the lunch breaks, did you know that there is an automatic lunch feature that will deduct the same lunch amount every day if employees work beyond a certain number of hours? We'd love to show you how to set that up if you're interested, so feel free to reply to this email.

It's wonderful to have you as part of the ClockShark frenzy, Robyn! If there's anything you need, we're always happy to help. -Morgan @ ClockShark-

ClockShark was a great find!

Nov 01, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I like how easy the software is to use as an employee clocking in and as an administrator who uses it for reporting & payroll.

Cons: Some of our guys experience "Syncing" issues but those problems usually resolve themselves and happen rarely.

Overall: It has saved us time, money and headache by switching to ClockShark. The setup time is minimal and my guys had an easy time getting used to the app for clocking in and out. I love the tracking & reporting system and we love the ease of pulling the reports for data we need.

Recommendations to other buyers: I find pulling reports goes faster if you clean out old jobs that are no longer active. It seems to me that having inactive jobs on your account can cause the reports to pull slower. We had about 200+ inactive jobs that I cleaned up, saved the reports I use onto a hard drive and once I did that, it cleaned up my dashboard and the dashboard ran faster.

Perfect for our needs

Jan 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: This software is very easy to use. We have many employees who aren't computer savvy, but are able to use the app on their phone with ease. We have tried other apps/software for time tracking and many of them are too complicated for our needs. The use of the GPS "fence" is also great. I am spending way less time on payroll than I did with paper time sheets. Also, the accuracy of time in/out is likely saving our company money. Well worth the investment and customer service is superb.

Cons: I can't think of anything I don't like about this app/software. Maybe we get just a few too many emails from the company to check in on us?

Vendor Response

by ClockShark on January 23, 2018

Hi, Annette! :) Thank you for taking the time to share how your experience with ClockShark is going. It's great hearing that payroll is simpler, time tracking is easier, and the app is less complicated than what you've used before.

Thanks for the input regarding the frequency of emails you have been receiving. We do try to check in on how ClockShark is working for you, but I do apologize if the quantity has gotten wearisome. We try to get better at everything we do, and your feedback helps us do that. We'll look into the frequency of those emails for you. :)

Glad to have you onboard the ClockShark team, Annette. If you ever have any ideas or questions, please let us know. We're here to help! Have an awesome day!

Great asset that helps our company function more adequately!

Jul 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The App is amazing! With our employees always on the go, the app plays a huge part in maintaining the time keeping and locations of everyone. Since we also use QuickBooks and Clock-shark is linked to that software, it make processing payroll easier!

Cons: If you clock in on your personal computer/desktop and then try to clock out on your phone using the app, it is not linked. That is my only con for clock-shark

Overall: Maintaining Employees time sheets.

Knowing the location of all my employees

Vendor Response

by ClockShark on July 12, 2017

Hey Lakisa, thanks so much for the review! We're glad to hear you are loving ClockShark. On the linking of clock ins from one place to another, that has now changed with the latest mobile app releases which are starting to roll out now. So your crews should be getting the new app within the next few weeks. With the new versions you can instantly see a clock in on any device that happened anywhere else in the system, like someone else's CrewClock screen, or the web clock.

Hope that helps!

Efficient time tracking/managing and easy user interface.

Nov 21, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The options available to customize our workforce into ClockShark really makes tracking our costs associated with labor more efficient.

Cons: Can not request Paid Time Off through the program.

Vendor Response

by ClockShark on January 23, 2018

Hey, Khach :)

Thanks for the stellar review! It takes a Star to leave 10 of them! :-p

It's great to hear that using ClockShark has facilitated your labor tracking and job costing so much. And you mentioned how easy it is to use: we try to make ClockShark as user friendly as possible.

You did mention that ClockShark doesn't handle any PTO requests directly, and that is correct. This year, we're focusing on some strategic integrations, but the PTO Request feature is one that is mustering many votes on our voting page. I'll add your support to the idea, and we will keep monitoring it to know when we should bring that to you. :)

Thanks for being a great part of the ClockShark team, Khach. Please let us know if there's ever anything we can help you with. Take Care!

I love this app!

Jul 17, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This app works really good for our company, we are a concrete company and this has helped us so much, we don't have any issues with it. It is great for certified payroll becuase it is much easier to keep track of every emplolyees hours. Also now that we have this app we are doing more production in less hours. It is really easy to use we have a few older people that are not good with technology but the app is so easy to use each of our employees uses it, with no problems. We have been using this app for almost 2 years!

Cons: That it lets you know when you edit the employee time on the main page.

Overall: Saving money in payroll, now that our employees can only charge us for what they actually work.

Ease of Use & Incredible Value

Sep 18, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: There isn't any setup or training time required. It is backed by the best support staff who are incredibly responsive. They often ask for input on what feature or upgrade clients want next. We only use ClockShark for our construction staff. We have added our sub-contractors to the program, we know when and where they log in and out. The GPS Mapping is unmatched with the affordability.

Cons: I would like more control on custom reports, but they are upgrading the software and I'm sure that is in the works.

Overall: Peace of mind

Great App

Oct 02, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: From the beginning the customer service has been so attentive. Everything was so easy to set up, I did it on my own just fine, but I was given the opportunity to talk to a real person on the phone if I wanted to which was really impressive. I've only had to email them once so far and I was answered quickly. Ever since I changed the schedule to match our payroll workweek importing into quickbooks and verifying times has been a cinch. Overall I love this software, our employees find it easy to use and they are constantly adding new features which is great.

Cons: It doesn't have an app for windows mobile phones, but our employee can still log in through the website.

Overall: Stopped using paper time cards. Saves so much time.

Vendor Response

by ClockShark on January 26, 2018

Hi, Carmella. Glad to hear that transitioning from paper timesheets to ClockShark was so painless, and is saving you time and money. As you pointed out, since the majority of smartphone users possess an Android or iOS device, we haven't updated our Windows mobile app; fortunately, (as you noted) employees can always clock in from the web site.

It's great having you as part of the ClockShark team, Carmella. Along with this response, I'll be sending you an email so if you have any questions or suggestions, you can share those there. I really hope you're having a great day. -Morgan-

Clock Shark Took Us from Mediocre to Extraordinary

Nov 01, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We love the fact that you can list jobs in a calendar format and track where employees are to help with scheduling.

Cons: If it is an all day project, it would be nice to have an adjustable start time instead of a default of 12 am.

Overall: Before Clock Shark, we were completely inefficient when it came to communicating job locations and descriptions. Our company never had a problem getting the work, but it was the efficiency we lacked in. Since we have implemented ClockShark with the guys in the field, our days have been less stressful. Gone are the days where guys are asking what they are supposed to do? It has helped simplify keeping track of hours and is an easy reference tool to utilize as an employer. We are so thankful that an app such as this was created, because it has really helped solve inefficiency problems!

Recommendations to other buyers: N/A

Very helpful and great reference for back tracking

Nov 17, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Ease of use, functionality, overall great product. It makes it great to look back at previously scheduled jobs.

Cons: I wish it would integrate with Quickbooks and Sales Force.

Vendor Response

by ClockShark on January 26, 2018

Hi, Tamra. It's great to hear that ClockShark has proved easy to use, and that you're able to historically reference jobs both worked and scheduled. Of course, ClockShark integrates with QuickBooks Online and Desktop at the moment, but not SalesForce. This year, we are excited to be bringing some more integrations to ClockShark, and we're collecting votes for software people are using so we know what to add. I'll definitely add your support to a SalesForce integration, but if you think of any other programs you company uses, feel free to reply to my email and let me know.

Glad you have you on board the ClockShark team, Tamra! -Morgan-

Overall I think Clockshark is a very useful tool for our business.

Apr 20, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The grid pattern is very useful to see all employees schedules and how they all fit together. The timesheet page is also very helpful to see daily and weekly hours being put in to keep track of it.

Cons: I think the Job creation page and the schedule could be better integrated with each other. Adding and allocating jobs is a bit laborious. I wish that when editing a job the location would be available to see.

Overall: This program is very helpful to the business to allow me to create and allocate jobs to the employees. The notes and directions are vital to how this works, and I dont think we could do without it.

Vendor Response

by ClockShark on April 23, 2018

Hi There, Cameron! Glad to hear ClockShark is working so well for your company. We really appreciate your sharing your positive review on Capterra! :)

If there's ever anything we can do to help out with, please let us know! We're thrilled to have you on the ClockShark team. Have a wonderful week, Cameron! :) -Morgan @ ClockShark-

Capterra loader

I monitor the hours my sales people spend with customers, sales have increase more than 15%.

Nov 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Knowing where my employees are all the time, and what they are doing is awesome. I am able to monitor their efficiency and customer coverage.

Cons: Tasks are difined by a name. I would like to have a code and a description, instead of a name.

I would like to use the software with my technicians but we have many tasks and using name is more complicated. If I use a code as a name then I do not have a description. It will be difficult to remember all the codes.

Overall: Know where my sales people are all the time.

Know what they are doing

How many hours are spending with customers

How many hours traveling and

How many hours in the office.

I also know if they visit the customers they planned to visit.

Vendor Response

by ClockShark on January 26, 2018

Hey, Eduardo! That is so excellent that your sales have boosted 15% since you started with ClockShark. We love celebrating in that success with you. Thanks for sharing your review here so others can know that!

Regarding the tasks, that's a really great suggestion. You can input a task code for each task when you add it, but it sounds like you have a more detailed naming system for tasks in mind. If you'd like, you can email me any specific details at hello@clockshark.com and we can consider adding that in a future feature update.

Thanks for being such a great part of the ClockShark team, Eduardo. If there is anything we can help out with, just let us know. -Morgan-

Exactly what we needed

Nov 01, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: GPS tracking and email warnings about employees forgetting to clock out.

Cons: There needs to be a mobile administrator app. Conctruction admins are in the field usually. The website is a little clunky for use on a mobile device.

Overall: I run a medium sized construction company and used to struggle with conventional time cards. My employees were floating between 3 different job sites, sometimes two sites in a single day. With clockshark's GPS tracking system I know where everyone is, what they are doing, and when they clocked in. I can now concentrate on running my business, not running my people. I can honestly say that clockshark is the single most useful organizational tool at my disposal.

Thank You ClockShark!

Recommendations to other buyers: How about an option that texts the administrator when people clock in, or maybe when just certain people clock in. It would help with problem cases, chronically late employees etc. To be bale to address the issue instantly, say right as an employee arrives late to a jobsite. Just a thought.

Extremely Happy!!

Nov 01, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use

GPS/maps

Customer service

Cons: None- always eager to make changes

Overall: As a small company that has technicians on the road everyday, ClockShark has helped us get accurate reporting of hours. We have multiple hourly rates and with ClockShark we have the ability to see where each punch in or punch out occurred using the GPS tracking. This feature allows us to accurately pay our technicians the correct hourly rate for the correct hours. When we first started using the app the ClockShark customer service team was always available to help us set up the app to meet our specific needs. We were able to speak with a live agent without waiting on hold or going through numerous prompts. In closing, the ClockShark app is so easy to use and has saved our company money by accurately paying our technicians for the correct amount of hours. It has also decreased the amount of time our administrative assistant has to spend when completing our weekly payroll.

Recommendations to other buyers: When you need to capture hours for workers- ClockShark is a must have app

Couldn't Be Happier!

Nov 01, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use.

I can upload all of my information directly into Quickbooks.

Customer service is easily accessible and they ALWAYS get back to me right away with a solution!

Cons: Human error.

Unfortunately, if you have an employee that does not utilize the software correctly it doesn't work.

Overall: Clock Shark has been a life saver! I can now see when my employees arrive at a job site , when they take lunch, when they switch to another job or task and when they leave for the day. It has helped with cost analysis of jobs - keeping track of travel time and tasks done on job sites. I now very simply upload my workers weekly time with tasks included into Quickbooks with a click of my mouse. I can easily run reports that help me to see what job and what tasks were completed and the amount of time it took. It has saved endless hours of manual data entry into Quickbooks as well as chasing down employees to see what tasks have been completed on the job that day.

Easy to use - Definitely recommend

Nov 13, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use

Professional Interface

Ability to keep all documents with each job

Ability to audit and accurately track time

Cons: No way to search a specific job in the Time Sheets

Easy to forget to login - text reminders would be helpful - especially for the office crew

Overall: We were using two separate products for scheduling and job tracking. Combining the two programs and having everything in one space has been super helpful. We've been very pleased so far.

Vendor Response

by ClockShark on January 26, 2018

Hi, Michelle. Thanks for sharing about your experience with ClockShark. I'm thrilled to hear that you went from using two programs (one for scheduling, one for job tracking) to only one, ClockShark, which does both. That's awesome!

Searching for a job in the timesheets is a great suggestion. I don't think that's been added to our Voting Page, so let me add that for you, Michelle. Regarding the text alerts to clock in, ClockShark does have clock-in reminders that arrive as push notifications through the app. These can be helpful. I'd love for one of our Customer Success team members to be able to help you set those up for your company. If you'd like, you can reply to the email I'll send you, or feel free to call 1.800.828.0689 whenever you find time. :)

Thanks for being such a wonderful, supportive part of the ClockShark team, Michelle. If there's anything we can do to help you better, just let us know. -Morgan-

Continues to improve and a great value

Mar 23, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy for the crew to use, Helps us in the office track everyone. It helps the estimators to see how long a job will take by looking at past similar jobs. Customer Service is great!! He helped me recently and anserwed all my questions within minutes of me sending him an email.

Cons: GPS is hit or miss at times. If the crew is in a bad area it doesn't always allow you to clock in or out

Overall: Helps with payroll and estimating. Keeps our guys from wondering and abusing company time

Our business is very satisfied with the program so far.

Nov 08, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This software is very easy to understand and very user friendly. I like that I can add in pictures, file attachments and notes to the job for my employees to have all the information they need right on their phone. It save a lot of paperwork.

Cons: I would like to see the option for employees to edit their time sheet notes and attachments without letting them have the option to edit their time. I would also like to have any notes and attachments added to the job and not just to that time sheet for that day.

Overall: Accurate job time tracking

Vendor Response

by ClockShark on January 26, 2018

Hi, Chandra. Thank you for posting your review of ClockShark here on Capterra. Your feedback is very appreciated: it's how we get better for you. We'll definitely consider managing the employee-uploaded attachments a little differently, so that the job also includes them too. We have been getting this suggestion more frequently, as well as the one to allow employees to edit their notes/attachments w/o letting them edit their time. Did you have any other suggestions or feature ideas? Just reply to this email if so. :)

Glad to hear everything else with the account is going smoothly, and that the impression of ClockShark is that it is user-friendly and convenient. We try to check those boxes! Thanks for being a part of the ClockShark team, Chandra! -Morgan-

Owner / General Contractor

Nov 01, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use.

Cons: Need better GPS -

We would like to see all of their locations during the day.

Overall: This program has help us as a company be more efficient in our daily work activities and is always updated to better its foundation.

We are extremely pleased with the performance we get from ClockShark.

Awesome.!!

Recommendations to other buyers: N/A

Vendor Response

by ClockShark on January 29, 2018

Hi, Michael. Thanks for posting your review of ClockShark here on Capterra. We're really happy to hear that it's been easy to use and has increased efficiency. Thanks for letting us support your business. If you need anything, just let us know. -Morgan @ ClockShark-

Great product for the construction industry

Nov 01, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Quick setup, easy to use, quickbooks integration.

Cons: I'm not a fan of recurring revenue plans so that would be the only downside. That being said, the $5/mo per employee rate is really quite low. In all reality it pays for itself.

Overall: We have technicians all around the country and we're having problems with people taking advantage of the 'honor system' for reporting their hours. We started using ClockShark to get accurate clock in/out times but it has helped us in other ways.

The ability to sync the data from ClockShark to Quickbooks is saving us about 5 hours a week on payroll and making the whole process much smoother. We've only been using it for 7 months but I can't imagine not having ClockShark anymore.

Recommendations to other buyers: The guys at ClockShark customer support are extremely helpful. We were a little intimidated by the Quickbooks sync feature at first but after a 1.5 hour phone call the ClockShark team had us all fixed up and ready to start.

Clockshark is an easy sofware to use. And to locate your workers,.. and to clock in to the right w.o

Jan 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Clockshark is really easy to use. I like that you can modify whenever you want to. And you can deactivate work orders any time.

Cons: GPS Delay showing when you click the location. For some reason the time is not the same when you click on GPS.

Vendor Response

by ClockShark on January 19, 2018

Hey, Lilian :)

Thanks for letting everyone know how your use of ClockShark is going. You mentioned it's "easy" to use, and we love hearing that! We designed it to be just that. :)

Regarding your GPS observation, we'd love to take a look at that with you to make sure the program is working as it should. You can email hello@clockshark.com, or call 1.800.828.0689, and we can work through it together.

Thanks again for your time, Lilian! Have an excellent day!

The best customer support

Mar 26, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It's easy to use and has all the features we need to keep track of employees and job labor costs. The customer support is quick to respond and goes the extra mile to help, helped me through a technical problem with Quickbooks and probably cut down my time on the phone with them by at least half.

Cons: I haven't encountered any problems yet. Sometimes our employees have trouble finding jobs, but it is because they forget to sync the app.

Best Business Management Tool For Our Company

Jul 04, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: One of the easiest apps to set up and also to train others to use. Had no issues with glitches or times being off or wrong. Gps which helps keep track of employees if need be with reminders sent to employees to let them know when to clock out after leaving a job. I love that it syncs to QuickBooks

Cons: We, and myself haven't found anything negative so far with this software but will update along the way if there are any changes.

Clockshark is awewome, it has really streamlined our payroll management. Job progress.

Mar 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It has streamlined payroll, also great for keeping payroll records for Workers Comp audits. Upon completion of projects we can easily look at production and see if the job came in the time frame we estimated.

Cons: I have no Cons whatsoever. Our office ,Manager love it!! No Cons. Our employees love it, they get paid for every minute they work,

Overall: My business runs better and is more productive. Crews are more productive as we are monitoring project working hours.

Capterra loader

Easy to use, easy to train, easy to hold employees accountable

May 29, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: There are several positives about this software. From a management perspective, it allows team leaders to monitor employee activity level and time on task (including flagging tasks that take longer than they should, so we can determine the root cause - was time estimate unrealistic? Training issues? Intentional slow down?). It also provides GPS tracking for field employees, making prevailing wage and time and material invoicing transparent and indisputable to clients. The app and the web portal are easy to use for all employees and the interface is simple to understand. Finally, HR is able to extract information to verify travel, time on site, etc.

Cons: I feel like the reports are not as robust and dynamic as they could be. Some apps allow for report customization; instead, the reports can be extracted in CSV to and Excel spreadsheets, which allows for data manipulation, but a more robust solution would be to allow for the creation of specific reports to meet our needs.

Overall: We are able to job cost and track time in an audit-proof manner, especially on prevailing wage and similar jobs.

Exactly what I need as a biz owner

Nov 01, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Saving money on actually work time

Cons: Needs a smart phone to work

Overall: These guys are quick to respond to any question. It has saved the business lots of money and time. I'm so thankful.

Recommendations to other buyers: No

Vendor Response

by ClockShark on January 18, 2018

Hi there, Brian! :)

Thanks for taking the time to share with others how your experience with ClockShark has been. We love hearing that ClockShark fits your needs as a business owner, and that you're saving money (by saving time!) using the app.

It sounds like you have gotten swift help from our Customer Success team too: that's great! We'll always be just a quick call or email away if you ever have any questions or concerns. :)

Have a wonderful New Years, Brian! We're thankful for your loyal support over the years. Please let us know if there is anything we can help with.

If you have ever needed to remind, or keep track of employees times this is the perfect software

Jun 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: So many employees at my work including myself forget to sign in and out our times constantly and we get yelled out because HR has to do more work to go back and fix them but that app takes care of that situation for you. Customer service is very good and it has GPS tracking.

Cons: I cant really think of anything negative to say about Clock Shark . Since the first time I was introduced to time tracking software I have used alot of different ones and have been hooked since. it is a necessity for me.

Overall: This is good software for managing and tracking time, Every program that does that is good in my book.

Work's great, never had a problem, very easy to use.

Oct 13, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to use, great customer support. All of our guys work out in the field super easy to see where there are working and for them to report in.

Overall: Very easy to figure out payroll and see how productive our crew is and where they are in the field.

Vendor Response

by ClockShark on January 26, 2018

Hi, Clare! Thanks for sharing here on Capterra about your ClockShark experience. We've really enjoyed supporting your business over the past years, and love hearing that the core simplicity and ease of the software has never changed. We exist to facilitate the great work you're doing, so just let us know what we can do to help.

Thanks for being such a loyal, supportive member of the ClockShark tea, Clare. I hope you have a great rest of your day! -Morgan-

Very simple interface, easy for myself (payroll) and crew. Best time-tracker we have used.

Apr 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The Geo-tracking features and ease of use are excellent. Reminders when crew members reach job-sites helps to mitigate forgetful employees.

Cons: Only con I can think of is viewing detailed time-sheets for each employee on a monthly or bi-weekly format so that we can quickly/easily ensure the location/time of each clock-in.

Overall: Saved a ton of time and conflict with employees using this software. Never any debate over hours worked per employee and project.

Helpful for small businesses

Nov 01, 2016
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Gps, scheduling, time tracker

Cons: Needs more options for scheduling

Overall: Clock shark has helped with scheduling and keepung track of workers and there jobs. I like the gps feature. So far has been great app to use.

Recommendations to other buyers: No

Vendor Response

by ClockShark on January 29, 2018

Hi, Jamie. Thank you very much for leaving your thoughtful review here on Capterra. We really appreciate your feedback; it's how we get better. Since your review, we've updated how the scheduler works, adding some features that streamline how you can set up employee's shifts. Have you gotten a chance to check those out? Feel free to reply to the email I'll send you if you have any questions about those current features. :) Glad to hear all is going well with ClockShark, Jamie. It's a pleasure to be supporting your business. -Morgan-

Been with them since almost the start

Nov 01, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Time tracking , job tracking , employee tracking, employees able to leave me feed back about jobs. And they are always asking us what they can do to make it better. And they do. Always adding new and better features , there is more and more.

Cons: Can't really honestly say there is any.

Overall: They are on top of any issues if there are any, they are always improving there app. I have had a few issues when I switched from Desktop Quickbooks to Online Quickbooks, and then back again . They were able to fix everything and went beyond , it was a mess.

There app is easy to use, I am able to keep track of my employees , even seeing where they are. Up to the minute.

Payroll and time tracking has become much easier since using this app.

I would recommend this, give it a try. You will be happy, so many features.

Recommendations to other buyers: Try it really , you have nothing to lose. You will be hooked.

ClockShark has been a great tool for our marketing dept.

Mar 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The software has been easy to use and ClockShark is constantly adding useful new features. We run a large event marketing team across multiple states and the app saves us time in scheduling and saved us money with the GPS tagging. We can easily identify if someone isn't where they are supposed to be while on the clock.

Cons: The only issues we have are the updates will occasionally require our staff to uninstall and then reinstall the app. This usually handles the issue, but when it hasn't the ClockShark team has always been responsive in handling any issues.

awesome app, great for what we need

Jul 11, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: i like that the gps is integrated into the clock ins and clock outs. they help track costs and people clocking in too early

Cons: having to drag the jobs to the schedule and deleting seems like there could be another way to make it faster. gps could be a little more precise. we have had a couple issues where the clock out shows diffrent location when we can verify someones location

Overall: being able to get time sheets together more efficiently

Fantastic, Functional, Excellent and Convenient!!!

Oct 26, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I enjoy having the ability to control most things from the app on my phone. Very convenient. I also like how simple it is to edit online if you have any changes that needed to be made. This software is VERY user friendly. Definitely thought of everything

Cons: I've not run into many issue or dislikes with the software. So far this has been a total success! My biggest concern going into this was the fact that GPS had to be turned on while using the app. Oringinally I found it was draining my battery, however after closing the app instead of letting it run all day in the background that solved the problem of it draining my battery.

Overall: We are able to track time across the globe for all of our employees. We are also able to mange multiple things such as when they arrive at customer locations, arrival at the airport for travel, etc. This software has proven to be very beneficial for our department.

Vendor Response

by ClockShark on January 26, 2018

Hi, There! Thanks for sharing your review of ClockShark! We're thrilled to hear that everything is going so well, and that you're able to easily track time, employees, and jobs all over the world! If you ever have any questions or concerns, just let us know. Welcome to the ClockShark Team! -Morgan-

Time sheets print out send in for payroll

Mar 30, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Tracking of time for every job easy to switch between jobs easy to read form when printed out . Weekly reports are easy to set up and send in for pay roll that is outsourced

Cons: The GPS tracking is not as accurate as I would like it to be. When adding in note there's too many steps you need to take to get the note into your form

Overall: In less than 5 minutes I've printed out weekly report for payroll that is sent is an outsource

It has helped our administration department immensely.

Aug 31, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Our employees are very happy to be able to speak in their work logs instead of having to write. also that it is integrated real time tracking of hours to be able to stay on top of progress and expedient billing to our customers.

Cons: It takes too long time to download reports if it is a large job. And certain reports can not be made over a long time period. only monthly etc.

Overall: Streamline Administration. Timely billing. Being able to prove to customers that our technicians did clock in at their vessel and what time they clocked out so there are no more discussions of how many hours they were at the premises etc.

Increased profits

Nov 01, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Clock Shark has given us the ability to be proactive on all jobsites. As you know in the construction industry a job can go bad very quickly. With wrong processes and improper time management. Clock shark Allows me to track hours and review with site supervisors. Job progress, Contract creep, or Improper capture of change orders. It has changed the way we do business. It also has enable us to start and employee bonus program based on profits. This has changed the culture at Bliss Painting. It is a must for any business owner!

Overall the program meets most of our needs

Jul 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The lack of paperwork in order to do payroll, the easy for all staff to use it, Company Customer Service is on point, always there when l need them.

Cons: If the schedule would have a feature that the employees can request time off as well - we use another program now to schedule only because our employees need to be able to request time off.

Vendor Response

by ClockShark on July 12, 2017

Hey Brenda, thanks so much for the review and glad to hear you are liking ClockShark overall and that the customer service has taken good care of you! Thanks for the feedback on time off requests. It is a feature we're already planning to add soon, so be on the lookout!

Thanks again!

Capterra loader

Clockshark is the only mobile timeclock software that meets all of our needs!

Jun 06, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Clockshark allows us to schedule our staff individually, each day, with all the information they need attached to the schedule. It has eliminated a lot of extra texts, emails, and questions.

Cons: I would like more characters on the notes section of the schedule. Also, when I run payroll, I have to convert all hours to decimals (2 hours and 30 minutes is 2.5, etc). It would be nice if I could run a report that allows that change. It would be awesome someday if Clockshark offered payroll services!

Overall: It made all of the demands of an owner a little easier to balance!

Haley Rosin helped me out tremendously

Apr 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like the convenience of it. I do like that I can call and get help at anytime that I need to. Thank you

Cons: I don't like the fact that it glitches at times, but what software doesn't? Hopefully the glitches will be fixed soon

Vendor Response

by ClockShark on April 09, 2018

Hi, Shawne!

Glad to hear that ClockShark has been so convenient for your company to use, and that you've had such a wonderful experience working with our Customer Success team! We'll be sure to pass along the kudos to Haley for you! :)

We're delighted to have you on the ClockShark team, Shawne, so if there' ever anything we can do, just let us know. I hope you have a wonderful week!

-Morgan @ ClockShark-

Clock Shark is an very simple tool for our guys out in the field.

Jul 11, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is so easy to pull reports and add in additional information. I can quickly pull together pretty much any information that our CEO or Field Supervisor requests in just a minute or two. And these guys are not patient! Now with the added feature of being able to attach photos and written sub contractor timesheets is just the icing on the cake.

Cons: The program freezes up on me frequently. This may be due to how many different programs I run at the same time though.

Overall: It has simplified my job tremendously and allowed for more details project management and job costing.

Great for a small company starting out and great for the price that you get.

Nov 09, 2017
3/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I love the capability of tracking my guys' schedules, their hours on a job, their traveling hours to a job, and the ability to edit their timecards. This has helped us out in a lot of ways.

Cons: There are still a lot of features missing that would make life easier. Small things to tweak that would make significant changes. The ability to see a graphic representation of how long a job will take at a glance when scheduling so you know how much time in their day you have left or the ability to easily schedule on a mobile device would be nice.

Overall: Time sheet management and scheduling.

Vendor Response

by ClockShark on January 26, 2018

Hi, Niki. Thanks for taking the time to share your review here on Capterra. We really appreciate the feedback. It's how we get better. Thank you for the suggestion about being able to forecast the hours scheduled, so you know how many an employee will be working. That idea is currently posted on our Voting Page, so I'm going to go ahead and endorse that there on your behalf. If you have any other suggestions or ideas, feel free to let me know. Glad to see that you are happy both with the price and convenience of using ClockShark. If there's anything we can help you with, just let us know. Take care, Niki! -Morgan-