Who Uses This Software?

Companies with mobile workers want to get rid of paper time sheets, but most time trackers aren't built for them. ClockShark's easy GPS mobile apps track time in a central web dashboard.


Average Ratings

472 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $30.00/month
    See pricing details
  • Pricing Details
    Pricing starts at $5/employee per month plus $25 monthly base fee.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • ClockShark
  • www.clockshark.com/
  • Founded 2014
  • United States

About ClockShark

For field service and construction companies who want to get rid of paper time sheets, ClockShark is the GPS time tracking and scheduling app that's both powerful and easy to use. ClockShark's GPS mobile apps let you track time, schedule employees, view employee locations and categorize job costs in a central web-based dashboard. You can see everything in real time. ClockShark makes your payroll painless and accurate. It also makes getting schedules to employees in the field fast and easy.


ClockShark Features

  • Absence Management
  • Calendar Management
  • Employee Scheduling
  • Employee Time Clock
  • FMLA Tracking
  • Overtime Tracking
  • Self Service Portal
  • Timesheets
  • Vacation / Leave Tracking
  • Accounts Payable
  • Accounts Receivable
  • Billing & Invoicing
  • Budgeting & Forecasting
  • Cash Management
  • Construction Breakdowns
  • General Ledger
  • Job Costing
  • Overrun Projections
  • Payroll Management
  • Purchase Order Management
  • Quotes / Estimates
  • Bid Management
  • Billing & Invoicing
  • Building Product Database
  • Calculators
  • Change Orders
  • Contract Management
  • Cost Database
  • Customer Management
  • Job Costing
  • Price Data / Price Books
  • Project Management
  • Quote Management
  • Scheduling
  • Subcontractor Management
  • Takeoff
  • Bid Management
  • Billing & Invoicing
  • Change Orders
  • Commercial
  • Contract Management
  • Contractors
  • Document / Photo Management
  • Incident Reporting
  • Job Costing
  • Job Scheduling
  • Lead Management
  • Permit Management
  • Residential
  • Selection Sheets
  • Subcontractor Management
  • Submittal Management
  • Supplier Management
  • Task Management
  • Timesheets
  • Warranty / Service Management
  • Billing & Invoicing
  • Commercial / Industrial
  • Cost Database
  • Data Import / Export
  • Equipment Maintenance
  • Financing Management
  • Labor Rates
  • Quotes / Proposals
  • Scheduling
  • Takeoff
  • Attendance Tracking
  • Automatic Start / Stop
  • Biometric
  • Employee Scheduling
  • Flextime Tracking
  • Hourly Employee Tracking
  • Project Time Tracking
  • Salaried Employee Tracking
  • Sick Leave Tracking
  • Vacation / Leave Tracking
  • Workstation Tracking
  • Automatic Time Capture
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Employee Database
  • Expense Tracking
  • Mobile Time Tracking
  • Multiple Billing Rates
  • Offline Time Tracking
  • Online Time Tracking
  • Overtime Calculation
  • Time per Project Reporting
  • Vacation / Leave Tracking

ClockShark Reviews Recently Reviewed!


love the program easy to use and men like it

Feb 18, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: Job tracking is great and I like that you are able to code the jobs and specify the work being complete by each worker.

Cons: Id like to be able as administrator to do more remotely from my phone such as add or remove job and view job coding from the job list.

Overall: Save a lot of time not having to collect and review time sheet . Also less mistakes allocating time to the right project and the correct work being preformed.

Easy and intuitive to get up and running.

Feb 17, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The software is very intuitive and has great functionality around keeping the approvals and hierarchy flexible. In app video introductions to each function help get you started quickly. The added scheduling feature is a plus in this space. Phone support from Maya was great.

Cons: we are excited to use the document feature at the project level setup but getting access to that in the field requires some navigation and training.

Overall: Simple easy roll out, quickbooks integration (push / pull)

I call clock shark regarding a issue with the app and customer rep helped me out so much.

Feb 16, 2018
5/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: its easy and self explanatory. Its user friendly and I best way to save paper and go Eco friendly .

Cons: it frizzes a lot and it always keeps kicking me out of the app. never lets me clock in or out. I always have to delete the app and start all over again.

Overall: The benefits i got from the app was that i dont have to use any more paper and we are helping the earth with going ECO friendly.

I've really enjoyed ClockShark. I like the GPS tracking, customer service has been great too.

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I don't use the app too much (as I'm only tracking one employee), but it's pretty user-friendly. If there's something I don't get, it doesn't take long to track it down on the website.

Cons: We are still pretty new and we needed something like this quick, which didn't allow me to do too much shopping around. The price seems a bit high, so I may do some comparisons at some point.
I don't have too many complaints about the product really though ..

Maya and customer service via chat have been awesome and very informative

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Has all the features we have been looking for with the geofence, notifications, clock in and outs as well as scheduling.

Cons: Wish there was more reporting features and custom reports. Would like to see in the future that the app mirrored what the desktop version can do as far as functions.

Capterra-loader

Customer service was on point in getting an introduction to CS. Ryan was super friendly and helpful.

Feb 15, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: Clean and intuitive user interface. Easy to navigate and understanding of context and where you're at in the app. Not too congested or overwhelming.

Cons: The calendar UI is a little drab but not enough to hinder the over all user experience of the application. Just my opinion!

Overall: Easy of use and a clean and intuitive UI.

Customer service (Maya) has been a great help with setup and use.

Feb 15, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is easy to use. Setup and use is logical. I think ClockShark is the tool we need to improve our job cost accounting by ensuring accuracy of our timekeeping efforts. We've always suffered with dubious timekeeping for our jobs.

Cons: I would like more report functionality and ability to customize. It would be great to be able to convert the lists under Admin to Excel spreadsheets. It would be great if there is a way to leave the website open while using the search engine.

Overall: Efficiency and accuracy

Setup was easy, I liked the trial period to try it out before I purchased.

Feb 15, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the ability to see where my people are at all times at track the time for different jobs and the reporting to see where our time is being spent.

Cons: There have been a few bugs and glitches with certain updates that have been causing timesheets to be duplicated.

Clock shark has been a great. So much better than punching the time clock.

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We like the GPS functions it helps keep my road mechanics honest. We also like the different reports that Clock Shark allows us to run. All together the software is very user friendly

Cons: We did receive some concerns from our road mechanics that running clock shark in there apps does kill their batteries on their phone quicker. This will not be a problem going forward as my company has gone paperless so we now all have tablets to run the app.

Overall: No longer have to use the time clock and punch time cards. The GPS tracking is very efficient. It saves our admin. hours of time not having to count hours on a time card.

Great so far

Feb 15, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: This app Tracks time well, breaks down hrs for each employee. Sends a weekly report. Cost is descent. If administrators doesn't use tracking shouldn't be charged..

Cons: Occasionally loses connection, techs would have a hard time creating new task. Drains batteries on cell phone very quickly.

I've only been using ClockShark a few weeks but it is so easy to use

Feb 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Easy to correct employees time(s), I can add or change jobs, edit lunches and breaks and running reports is easy and fast

Cons: I'm not too familiar with it so it might already do this....I have quite a few guys that "forget" to clock in/out on their phones...it'd be nice if there was a feature/alarm that would remind them at the normal time they should be clocking in.

Overall: I can quickly run the reports I need for payroll and even open it with Excel. It's easy to learn and navigate

Vendor Response

by ClockShark on February 15, 2018

Hi, Ann! Thanks for sharing your review of ClockShark! We're so glad to hear that everything is going so smoothly and easily. :) To answer your question, yes! You can enable notifications to remind employees to log in/out at certain times of the day. To enable those reminders, you can navigate to Admin > Notifications > Employees and set those up. Our Customer Success team is here to help if you have any additional questions about that, Ann. :) Thanks again for reviewing ClockShark, Ann! Welcome to the team! -Morgan @ ClockShark-

The customer support team was very helpful in working with me during my extended trial period.

Feb 13, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to get started
Simple to operate
Simplifies time tracking
Increases the accuracy of time being paid for
I can tell just where an employee was physically when they clocked i

Cons: Some of the features, like keeping track of an employee when they are still clocked in but after they leave the job site, don't seem like all of the bugs are worked out yet,
But the company seems pretty active in upgrading / enhancing their product, so I think it will be an excellent product after a couple more updates

Overall: Accuracy in reporting

Vendor Response

by ClockShark on February 14, 2018

Hi Gordon! Thanks so much for taking the time to share your ClockShark review! Your feedback is how we get improve. You mentioned some questions/ambiguities around how the app works when employees forget to clock out but do leave the job site. If you'd like to reply to this email, I'd love to hear how you'd like to see the app work in those situations, and I'd be happy to help explain how ClockShark should be working. :) So glad to hear that everything is going well so far, and that ClockShark is proving simple to use! If there is ever anything we can do to better support your business, please let us know. Have a spectacular day, Gordon! -Morgan @ ClockShark-

Great experience for our workers and admin. Easy to use and really helps with job costing.

Feb 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Customer Service is excellent, job costing is more accurate now that we can print job detail reports, and this product is easy for all the employees (including guys on the job site) to use.

Overall: A bit hard to get used to and guys still forgetting to clock in / clock out and we have to make adjustments later. Not sure what our overall savings will be, but the information for job costing is huge.

Vendor Response

by ClockShark on February 14, 2018

Hi, Karina! Thanks for sharing your review of ClockShark here on Capterra. We're really thrilled to hear that everything is going so smoothly and easily. :) If you ever have any questions or suggestions, please feel free to let us know. We're always thrilled to get your feedback! Welcome to the ClockShark frenzy, Karina! -Morgan @ ClockShark-

Very Good

Feb 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It reminds employee to clock in and out. You can see location where employee are, if they clock in outside of the GPS the Admin gets notification.

Cons: Sometimes there is syncing issue, when you try to clock in or out of a job, the app tells you that you have to sync your phone.

Vendor Response

by ClockShark on February 14, 2018

Hey there, Ann! Thanks for sharing about your ClockShark experience! We're delighted to hear that it's so easy to remind employees to clock in & out, and that you're able to quickly view their locations too. All those stars are appreciated! :) Regarding the syncing message that sometimes appears in-app, that's often causes by temporarily weak cell connectivity. Often if the employee retries the action (say, if they were trying to clock out), it should go through. If you continue to see that message, would you mind letting our Customer Success team know? We'd love to help troubleshoot anything with you. Our #1 priority is making sure ClockShark is working well for you and your employees. :) Thanks for being a part of the ClockShark team, Ann! I hope you have a fabulous day! -Morgan @ ClockShark-

I have found the software easy to adapt to my specific needs

Feb 13, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Ease of use in adding employees, jobs, etc. The ability to break into different regions was convenient also.

Cons: We have so many different projects it takes a while to scroll through everything to find the particular job you want.

Vendor Response

by ClockShark on February 14, 2018

Hi, Trent! Thank you for sharing your review of ClockShark here on Capterra! We're really happy to hear that ClockShark is proving a good fit for your company, and that it's been so easy to use. Glad that the Departments/Locations feature has been beneficial for you too, to manage employees in different regions. :) If you ever have any questions or suggestions, please feel free to let us know. We love to hear your feedback, because it is how we make ClockShark even better. Have a wonderful day, Trent! -Morgan @ ClockShark-

Very Easy to set up, customer service is available and prompt, and it doesn't break the bank

Feb 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This brings all the information into my QB program without difficulty so far.
The men find the app fairly easy to use.
I've been able track what the men are doing better because they are leaving good notes.
The men like that they can review their actual time without needing a computer

Cons: The men had a little trouble with the reminders, because I cannot set up a jobsite area, while on the same job if you moved to far the app constantly wanted to change jobs.

Overall: Completed time cards on the day the work was done, thus more correct information is put down in their notes.

Vendor Response

by ClockShark on February 14, 2018

Hi, Kimberly! Thanks so much for taking the time to review ClockShark! So glad to hear that everything is going well so far, and that the employees are happier using ClockShark's features. It sounds like the ability to quickly (and daily) view time cards is super helpful to you too. That's awesome! We're really proud to have you as part of the ClockShark team, Kimberly. If there is ever anything we can do to better support your business, please let us know. Have a fantastic day! -Morgan @ ClockShark-

Capterra-loader

Our experience from the trial to becoming actual clients has been great.

Feb 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We enjoy the overall functionality of the product. We went from no clocking software to using ClockShark and the transition was seamless. We have not had any complaints from employees on any level.

Vendor Response

by ClockShark on February 13, 2018

Hi, Samantha! Thanks for sharing your review of ClockShark here on Capterra! It's wonderful to hear that transitioning from paper timesheets to ClockShark was so seamless, and that the employees are happy to use ClockShark too! If there is ever anything we can do to better support your company, please let us know! We're here to help. Welcome to the ClockShark Team, Samantha! -Morgan @ ClockShark-

This APP has made payroll a breeze

Feb 12, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The best thing about this app is receiving alerts when you are coming close to overtime or allowed time for a certain department

Cons: Some times it will clock out an employee an employee with out notice... im sure it is probably operator error.

Vendor Response

by ClockShark on February 13, 2018

Howdy, Chris! Thanks so much for sharing your ClockShark review here on Capterra. We're delighted to hear that your payroll is much easier to process now that you're using ClockShark. And thanks for passing along how helpful those OT alerts are for you: we actually just added those to ClockShark so it's exciting to hear that they're already proving helpful to your company. :) If you ever have any questions or concerns, please feel free to let us know. Again, thanks for sharing your review and for being a part of the ClockShark Team. I hope you have a fantastic day! -Morgan @ ClockShark-

It was so easy to set-up, great customer service to help me along the way with reports!

Feb 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The software was very easy to set-up and get each team member on board. It's easy to pull reports for each task I need to review.

Vendor Response

by ClockShark on February 13, 2018

Hi, Jessica! Woot-woot! That is SO great to hear that ClockShark has been exceedingly easy to use, and that the reporting features work exactly as you need them to. You alluded to the Customer Success team that helped you get set up: if you ever need anything now that you're set up, feel free to let us know. We're here to make sure you're 100% successful with ClockShark. :) Thanks for taking the time to share your review here, Jessica. Have a frabjous day! -Morgan @ ClockShark-

Clock Shark is still somewhat new to our business, but so far it has been exactly what we havebeen l

Feb 12, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: I am not spending time totaling time and tracking down jobs and tasks. The reports are ready the morning of payroll submittals and it is compatible with Quick Books so we can track all of the necessary job information like budget, spending, payroll and profits.

Cons: Lunch time has been the only hiccup so far,employees forget toclock in and out at lunch. It would be great to have an option to take the time off at the end of the day with 1 click since we often work thru lunch depending on the needs of the job.

Overall: So far less time spent tracking down paper from employees, no confusion on handwriting, and just handling more paper in general. Once we merge to Quick Books, I know that we will benefit from all that it has to offer as well.

Vendor Response

by ClockShark on February 13, 2018

Hey there, Robyn! Thanks for taking the time to post your review of ClockShark here on Capterra! I'm so happy to hear that ClockShark not only proved to be a great fit for your company, but also is saving you so much time and energy. :) Regarding the lunch breaks, did you know that there is an automatic lunch feature that will deduct the same lunch amount every day if employees work beyond a certain number of hours? We'd love to show you how to set that up if you're interested, so feel free to reply to this email. It's wonderful to have you as part of the ClockShark frenzy, Robyn! If there's anything you need, we're always happy to help. -Morgan @ ClockShark-

Program saves an incredible amount of time.

Feb 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Job cost analysis is the best tool. Program allows for to the penny time tracking. Time sheets are quickly and easily produced. Having the ability for employees to attach notes and pictures to the jobs they are working allows for much easier communication.

Cons: A little more functionality with scheduling. Also having a app writer specifically for iPad with more functionality would be greatly beneficial.

Vendor Response

by ClockShark on February 13, 2018

Hi, Thomas! Thanks for sharing about your ClockShark experience here on Capterra! Glad to hear that everything is going well so far. Thanks for the suggestion about an ipad app: I'm happy to share that we'll be bringing that (and some new functionalities) to you here in the very near future, so stay tuned! Thanks for being a part of the ClockShark Team, Thomas! -Morgan @ ClockShark-

its pretty easy to use

Feb 09, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that the employees can leave notes about their punches to explain when needed. I like that you have an app. and i appreciate the communication by your staff when help is needed. The settings are easy to navigate through also.

Cons: i don't like that if i have to modify a past day for an employee i don't get the option to switch jobs or tasks. sometimes they have been to 2 jobs in one day, but accidently forgot to do a switch, in this instance i rely on the note feature.

Overall: Having our employees be accountable for the time they put in at work.

Vendor Response

by ClockShark on February 12, 2018

Hey, Melody! Thanks so much for taking the time to post your review of ClockShark! We're thrilled to hear that everyone is easily using ClockShark, and that the notes feature is proving so beneficial. :) If there is every anything we can help out with, just let us know! Thanks for being a part of the ClockShark frenzy, Melody! -Morgan @ ClockShark-

Capterra-loader

A great, well designed tool for tracking time on the job.

Feb 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The mobile app is easy to clock in and out, including lunch breaks and adding notes if needed. This makes it easy for people to keep using it.

Cons: Sometimes feels too simple. There are some advanced features that would add value in certain situations.

Vendor Response

by ClockShark on February 09, 2018

Hey there, Marty! Thank you for sharing your ClockShark experience. You emphasized how easy it is to use it, and that's our goal here at ClockShark, to make timetracking easy. You did mention that you have some ideas on how we could augment the features inside the app. We'd love to hear them! Feel free to reply to this email, or message our Customer Success team at hello@clockshark.com. Your feedback is how we improve. It is wonderful to have you as part of the ClockShark team, Marty. Whenever you need anything, we're here to help! -Morgan @ ClockShark-

keeping track of employee time so much easier. Even more mature employees have been able to use it

Feb 08, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: User friendly and able to keep up with employees when traveling to different jobs, where before they were not honest about their hours.

Cons: Wish they had to have location on for app to clock them in. Sometimes I cant see where they were to make sure they are on the job site when they clock in

Overall: I am able to make sure my employees are clocking in on the actual job site, which is saving my company money. I am able to customize time sheets, we have unusual pay periods as we pay bi monthly.

Vendor Response

by ClockShark on February 09, 2018

Hi, Wendi! Thanks so much for taking the time to review ClockShark. I'm thrilled to hear that ClockShark is able to keep up with your mobile workforce, and that everyone is able to use it so easily. You did mention that you wish you could make location mandatory for employees to have when they're clocking in, and that is something you can set up in the Employee Settings. If you have any questions on how to do that, feel free to reply to this email, or give us a quick call @ 1.800.828.0689. We'd love to show you how to make employee location a part of every time punch. It's great to have you onboard the ClockShark team, Wendi! Please let us know whenever there is anything we can do to help. -Morgan @ ClockShark-

This is my first time using a timeclock for my crew, and so far it has been painless for the guys.

Feb 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the task categories most. Makes it easy for Workers Comp Audits! I also love the GPS tracking, helps me to double check my billing to T&M customers when my crews hit several jobs in one day.

Vendor Response

by ClockShark on February 13, 2018

Hey Jeff :) Thanks for sharing your experience of using ClockShark: all those stars are just what we love to see! It's great hearing that tracking your employees' location and time is now very easy, and that you don't have to stress about Workers Comp Audits. We love having you as a part of the ClockShark team, and we're always here to answer any questions. Yes, even during Shark Week. :) Take Care, Jeff!

A perfect fix for time management. Anyone can use this app with ease. Clock Shark is the shizzle!

Feb 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The layout and look are fresh and easy to work with. I enjoyed all the how to help and was up and running setting up my team quickly and seamlessly.

Overall: We were struggling with managing our plumbing crew on time spent at specific jobs. With Clock Shark that problem has been eliminated. The reporting is fantastic and allows us to communicate to Human Resources the time for our crew with ease.

Vendor Response

by ClockShark on February 08, 2018

Hey there, Trish! We have long-suspected that ClockShark is the "Shizzle", but thank you so much for confirming it! :) We are delighted to hear that using ClockShark has moved your business into total control of time management, instead of struggling with it. Improved job costing, ease-of-use, comprehensive reporting: it's great that you saw all these benefits so quickly, all after setting up your team so quickly with the app. If you ever have any suggestions, or if there's anything we can do to help support your business better, always feel free to let us know, Trish. Thanks again for being a part of the ClockShark team! -Morgan @ ClockShark-

Easy to use, funtional

Feb 06, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: That our employees can clock in at the job site and I can manage from our office and make corrections as needed also on my cell.

Cons: The unscheduled edits because we don't use the schedule option due to our job times that vary daily.

Overall: I am still new using it but I am learning how to pull the reports and it is a huge help when doing payroll.

Vendor Response

by ClockShark on February 08, 2018

Angela, thank you for taking the time to share your experience with ClockShark! We're delighted to hear that managing your employees from your cell-phone is proving very convenient. We just added the ability to edit schedules/timesheets from the app, so it's great to hear those are helping you out! If you ever have any questions or suggestions, please let us know. Your feedback is how we get better. :) Thanks for being a part of the ClockShark frenzy, Angela! -Morgan @ ClockShark-

Best time clock app. available.

Feb 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This has been a dream. I can track anything I need to from expenses per job to hours on jobs. I can set locations and be notified if employees clock in or don't clock in. Any time I have had questions, Hans has been very helpful and responds quickly.

Vendor Response

by ClockShark on February 06, 2018

Hi, Melanie! Thank you for sharing your ClockShark experience! We're delighted to hear that using ClockShark has been a "dream" because of its simplicity, ease-of-use, and top-notch Customer Support team. I'll be sure to pass along the kind words to Hans! Thank you for allowing us to support your business, Melanie. If you ever have any questions or suggestion, we'd love to hear them! -Morgan @ ClockShark-

Outstanding app

Feb 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Before clock shark, I was calculating my employees time on paper. Making mistakes at times. I really enjoy the ease of use for me and my employees. Keeps time tracking simple, running payroll is much simpler.

Cons: I like the GPS fence feature but would like it if my employees are out of bounds that it automatically clocks them out.

Vendor Response

by ClockShark on February 06, 2018

Hi, David. Thank you so much for sharing about how ClockShark has impacted your business. We designed ClockShark to be the thing that saves you time and money, while safeguarding against all the mistakes that can come with paper timesheets. It is so great to hear that you have immediately felt those benefits. Thanks for letting us support your business, David. If you need anything, just let us know! -Morgan @ ClockShark-

everyone has been so helpful and easy to work with.

Feb 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: quick to clock in and easy to run reports. Everyone is eager to help and answer any questions or concerns you may have.

Cons: clocking out takes an extra step and we sometimes miss the second one in order to clock out completely.

Vendor Response

by ClockShark on February 06, 2018

Hi, Dena! Thanks for sharing about all the success you've been having with ClockShark! We love to hear that you're saving time by easily running reports, and that the Customer Success team has been right there to help out whenever you needed them. Thanks for being a part of the ClockShark team, Dena! -Morgan @ ClockShark-

Construction program management for hospitality and multi story buildings.

Feb 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: 1. Track employees with time and location.
2. Ability to create multiple departments (ie. field construction, Office construction, Design, Accounting, Legal, etc..).
3. Ability to create different tasks within the departments to track time and budget.
4. Ability to create multiple job locations for the projects.
5. Can assign employees to one or more department and allow different levels of access to other areas.

Cons: have some confusion between location and jobs that are similar, may be different industry would have use for that.

Overall: tracking employees and assigning time spent for each project

Vendor Response

by ClockShark on February 06, 2018

Hi, Imad! Thanks so much for taking the time to review ClockShark! It's great to hear how easy and convenient it is to manage your employees with ClockShark. Awesome! Thanks for letting us support your business. If you need anything, just let us know! -Morgan @ ClockShark-

Very Easy

Jan 31, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We are already saving money by tracking our employees better so the cost is worth it. Also the employees are reminded to clock in if they are at the same project as day before so that helps. Reports are easy. We have not used all the features yet. But overall very easy and convenient to turn on and off employee and jobs and to view the info

Cons: Zoom on GPS needs to be better. Currently it is still a couple blocks radius which means employees can clock in BEFORE they get to the job site. Viewing reports on the phone would be great

Overall: saving money
tracking job costs

Vendor Response

by ClockShark on February 01, 2018

Hi, Tatiyana! Thanks for sharing your review of ClockShark here on Capterra! We're really thrilled to hear about how you're saving money using ClockShark, and how easier it is to track your employees. If you have any questions or suggestions as you begin using the other features, just let us know! Thanks for being a part of the ClockShark team, Tatiyana! -Morgan-

Easy to use, saves time & money, integrates with Quickbooks

Jan 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Pros:
Easily integrates with Quickbooks to facilitate payroll and billing.
Ensures employees are correctly logging their time for each customer.
Ability to switch between jobs easily.
Customer service is topnotch!
Mobile app.
Our employees complained about being tracked initially but once they started using ClockShark they saw it was so much easier than getting their timesheets signed and submitting them every week!

Overall: Employee timesheets became more accurate thus saving on payroll. Scheduling became easier as well!

Vendor Response

by ClockShark on January 31, 2018

Hi there :) Thank you for taking the time to share your review of ClockShark here on Capterra. I'm ecstatic to hear all the wonderful benefits you've gained by using ClockShark for time tracking, including easier scheduling, simplified payroll, and more accurate timesheets! Since it's a new technology, we understand when employees harbor a little skepticism about how ClockShark works; but thanks for sharing how they recognized that ClockShark helps them too! We're really happy to have you as part of the ClockShark team. If there's ever anything we can do to help support your company, feel free to let us know. Enjoy your week! -Morgan @ ClockShark-

ClockShark has enabled us to stop having paper time sheets and data entry. Employee GPS is a bonus.

Jan 29, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Customer service. Anytime an issue pops up I can get a answer very quickly through the chat feature.

Cons: Employee complaints about using the product. Insignificant issues about battery use, not wanting GPS enabled, etc.

Overall: Saving of time by simplified data entry of employee time into QuickBooks. Knowing the location of employees if needed they needed to be distributed differently during the day.

Vendor Response

by ClockShark on January 31, 2018

Hi, Dave! I just wanted to thank you for taking time to compose such a thoughtful review of ClockShark. We love to hear that, using the software, you've been able to transition away from manual, paper timesheets to something more reliable, that comes with bonus features like GPS. Simplicity, ease, and convenience are all things we love to hear customers talk about. How awesome! You did mention some employee hesitance to using the app, and we understand that a using a new technology presents new situations and questions. If there's ever anything we can answer for your employees, feel free to let us know. As you pointed out, we're just on the other side of that chat feature. :) Glad to have you as part of the ClockShark team, Dave! Thanks for allowing us to support your company. -Morgan-

Just got started about a week ago and already the information gleaned is invaluable!

Jan 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use. Especially setting up our employees; even those with not much technical abilities are able to figure it out and use it properly.

Overall: You would think the first two weeks would uncover all the bugs and limitations but we haven't come across any yet. Pretty amazing!

Vendor Response

by ClockShark on January 31, 2018

Hi, Shelley! Thank you for posting a review of ClockShark. I'm really happy to hear that after just a couple of weeks using ClockShark, the benefits are overwhelming. It sounds like not only was it easy to set up the employees, but they can easily use it properly without much onboarding. As a construction company, you're supposed to feel at home in ClockShark, because you're who we had in mind when building the software. Glad to hear things are going well! :) If you ever have any questions or need anything, feel free to let us know. As sharks, we'll swim right over and help. Have a wonderful day, Shelley! -Morgan-

our company has been using this for about 3 weeks. it has improved production. easy to use

Jan 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: the ability to monitor and manage time from anywhere. i like being able to view jobs in real time.

Vendor Response

by ClockShark on January 31, 2018

Hi, Zack! Thanks for sharing your review here on Capterra. We really appreciate your feedback, and we're happy to hear that using ClockShark has been so easy and convenient! Feel free to let us know if there is anything we can help out with! Welcome to the ClockShark frenzy, Zack. -Morgan-

Great Product

Jan 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Saves time on time tracking service guys hours, very easy to use and update daily, the schedule feature really comes in handy for letting service people know we're to go and keep track of were they clock in and out from as well as tracking time on each job.

Vendor Response

by ClockShark on January 29, 2018

Hi, Nick! Thanks for sharing your review here. Glad to hear that you're saving time using ClockShark, and that scheduling/logistics is made easier too. We have some exciting new features planned for this year, so do stay tuned. :) Take care, Nick! -Morgan-

Great so far! Really helped streamline payroll and projects.

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Getting payroll done takes less than half the time it used to which is awesome. Keeping track of hours worked on each job is so much easier now.

Cons: Would like the ability to print out more than 30 days at a time.
Would like columns to show 1st day and last day worked on each job.

Vendor Response

by ClockShark on January 25, 2018

Hi, Amanda! Thanks for sharing how your ClockShark experience is going so far! We always boast that ClockShark can cut payroll processing times by 50%, and it's exciting to see that you spend half the time processing payroll since starting with ClockShark. We love to hear that. Thanks also for your input regarding those employee reports (in this case, the TimeSheets Report). Increasing the date range on reports is currently an idea posted on our Voting page, so I'll go ahead and endorse that idea on your behalf. We'll also consider the formatting change for that report too, for a future update. We are committed to getting better, so thank you for sharing where we can do that. All feedback is appreciated. :) Thanks again for taking the time to share with others how ClockShark is benefiting your company by reducing payroll hours, and making hours tracking easier. We enjoy having you as part of the ClockShark team, Amanda. If you need anything, please let us know!

So far so good!

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very simple to us and generate reports. We are saving hours per week with our payroll and job tracking.

Cons: It would be nice to be able to see employees locations as they move around like a complete gps. not just when they go from one site to the other.

Overall: Saving time and money

Vendor Response

by ClockShark on January 25, 2018

Hey Mike! Thanks so much for sharing how ClockShark is working for your company. It's great to hear that you find it simple to use, and that you're saving time with payroll by using it. Like you said: so far so good! :) The GPS tracking in ClockShark obtains location updates every 15 minutes, as a balance between the need for GPS and the battery life of an employee's phone. More frequent GPS tracking tends to rapidly deplete battery charge. We are considering a feature that would allow you to "blast" update all employees' locations. It's currently on our voting page, so if you'd like, I will add your support there for it. Of course, if you have any other suggestions or ideas, please let us know. *insert BIG thumbs up!* Thanks for being a part of the ClockShark frenzy, Mike! We appreciate your taking the time to share how ClockShark has helped your business. :)

Super easy to set up and get running! Excellent support service!!!

Jan 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Seamless transition, great reports, employees love this app! Saving us hundreds per week in payroll costs.

Cons: Needs a few tweaks like allowing employees to sign or accept hours that are turned in, but they are already working on making it better!

Overall: Less time deciphering timesheets, miscalculated hours, payroll is a breeze now and i love the job-costing!

Vendor Response

by ClockShark on January 23, 2018

Hi, Kim :) Thanks so much for sharing how ClockShark has been a great fit for your business. So glad to hear you're already saving hundreds in payroll costs: that's AWESOME! An employee timesheet approval process is en-route this year, so do stay tuned for when that feature debuts. We're excited that you're excited about that! If you every have any questions or suggestions for us, please let us know! We're grateful to have you onboard the ClockShark boat. :) Have an excellent day, Kim!

havew been using it a month as a supervisor and its the easiest tracking ive ever done

Jan 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: its simplicity , how easy it is to learn and to teach to new hires and how well it tracks on the gps

Cons: that i forget to add new hires to task , but thats me no reminder on here , i wish there was a reminder hint hint

Vendor Response

by ClockShark on January 19, 2018

Hi Veronica! :) Thanks for sharing how well ClockShark is working for you! We love hearing how simple and easy you've found ClockShark to be. Thanks also for sharing your suggestion for a feature: we'll be sure to add that to our Voting Page so that other users can vote on that idea too! If you think of any other great suggestions, please let us know. :) Have a happy day, Veronica!

Easy to navigate in, always someone to help with questions, keeps me so organized! Love this program

Jan 17, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: What I like most about Clockshark is that it's very straight forward. I work at a construction company and i love being able to go in see each persons time sheet with details about the job and all hours added up for both the week and day. Everyone caught on to it very fast and you can even add attachments to each job (pictures of jobsites)

Cons: So far I have not encountered anything bad with the software itself, however depending on what kind of phone the app is on it has a few glitches.

Vendor Response

by ClockShark on January 19, 2018

Hi, Melissa :) We're thrilled that you are enjoying the ease and straight-forwardness of ClockShark. It's great that you can quickly review the timesheets from the field on your computer. Easy, simple, elegant-that's what we strive for. Thanks also for sharing about the glitches on the mobile app you have noticed. Our engineering team is preparing a release that will significantly improve the app's stability, so please let our Customer Success team know if you have any other concerns after the app updates. It sounds like you're comfortable reaching out to them with questions, and of course, they're always happy to help. :) Thank you again for sharing your experience, Melissa! Have a wonderful rest of your day! We love having you on the ClockShark team.

My staff practiced for one pay period (2 weeks) before going live right after Christmas

Jan 15, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: As president, I do payroll. The ClockShark reports make that task far easier than the spreadsheet I used to use. Last week (first week of a pay period) I noted that one of the jobs had way too many hours. Another report directed me to who it was that had misunderstood. I now need to manually redirect his time to the proper job so our job accounting is correct.

Cons: Personally, I'm finding it hard to remember to punch in and out. I've not worked a time-clock job since 1983, so it's an old habit I'm finding difficult to resurrect. I've had no complaints from the staff. One person does not have a smart phone, so she must enter time from her home computer. I needed to give her a little bit of admin access in order to do this, but it's not been a problem.

Overall: More accurate job tracking/costing; easier payroll processing; ability to go back and review data; numerous slice and dice reports.

Vendor Response

by ClockShark on January 19, 2018

Hi, David :) Thanks for testifying to all of the immediate benefits you've had after using ClockShark for just a couple of months. We love to hear that ClockShark has helped you with your payroll process and its accuracy. What a great story about being able to find the error in the hours and correct it before cutting the checks! We're glad that the staff are enjoying using it, and that you were able to use the "Manager Permissions" to accommodate your employee who doesn't have a smart phone. That's exactly how to use those permissions. :) If you have any questions or suggestions, please let us know. You mentioned sometimes forgetting to clock in/out, and we'd love to show you some of the reminders available in ClockShark that can help with that. (Not that you'll need them forever: you're going no have that old habit resurrected in no time!) Welcome to the ClockShark team, David. We're here to help your business, so just let us know what we can do. Have a tremendous day!

Very good experience

Jan 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use by all - The reporting is exactly what we needed. It is simple to pick up and start using day 1

Cons: None - I f I had to pick one thing it would be not being able to see details such as job details from every screen

Overall: Tracking time and expenses

Vendor Response

by ClockShark on January 19, 2018

Hi, Nathan :) Thanks for sharing about your positive experience with ClockShark. It can be difficult transitioning to a new software, but we're thrilled that it was easy for everyone to pick up and learn to use. And the reporting? Great to hear that it matches your needs. We're hoping to add to that feature some new reporting tools, so stay tuned. If you ever have any suggestions or questions, please let us know! Our Customer Success is just standing (they've been known to sit when their feet get tired) by to help you with anything you need. :) Thanks again for taking the time to share your experience with ClockShark, Nathan. Best wishes for a wonderful 2018.

easy operation

Jan 15, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy operation- you can track past travel to confirm rough locations, keep track of false entries.
Corrections are made with ease.

Cons: Days Off, vacation, sick, time off w/o pay- seems like there should be something that would be easier to record this as zero time or paid time- we enter the hours without using the time guidelines?

Vendor Response

by ClockShark on January 19, 2018

Hi, Jim :) What does the Hollywood Walk of Fame have in common with your review? So many stars! We love to see that!! Thanks for sharing about your positive experience with ClockShark. It's great to hear that you are enjoying being able to easily correct time records, and to quickly check the GPS locations too. We don't like false entries either. :) Thank you for asking about how ClockShark handles Off, Sick, and Vacation days. It sounds like you have discovered the current workaround (entering zero time under a job), but we hope to add a better feature in a future update, so please stay tuned. We really enjoy having you on the ClockShark team, so please let us know if there is anything we can do to help. Have an awesome rest of your week, Jim. :)

Was the most intuitive of the apps we tested.

Jan 14, 2018
2/5
Overall
5 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
Likely
Extremely
Likely

Pros: Super easy to setup and use. Great customer support, reasonable pricing, pretty stable app and gps.

Cons: Horrendous security and password management. Integration with QuickBooks was to limited for our use.

Vendor Response

by ClockShark on January 19, 2018

Hi, Bill :) Thanks for candidly sharing about your experience with ClockShark. We love hearing that you received top-notch support from our Customer Success team, and that you enjoyed the GPS features and the app. Regarding the "Cons" you mentioned, we hope to have the password visibility situation addressed in a future update, and your input regarding the QuickBooks Integration is very appreciated. We've added it to our Voting Site so that other customers can chime in with their support too. If you ever have any questions or additional suggestions, please let us know. As a company, we get better with your input, so we love hearing from you. :) Have an excellent day, Bill!

Made My business run much smoother now that I can rely on clock shark

Jan 12, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ability to tell where my employees are at any given time, Also knowing that my employees cannot clock in off of the job site, It is also very nice to be Linked inwith our payroll service

Cons: The inability to have all the functions on the mobile app,If that were to change it would dramatically improve the app function

Vendor Response

by ClockShark on January 15, 2018

Hey Sean, thanks for your review. The good news is we are busy adding more functionality to mobile all the time. For example, you can now review and edit your people's time sheets on mobile as well as view and create schedules on mobile for all of your people. Thanks again for the review and glad to hear ClockShark makes your business run smoother!

Learning it pretty fast

Jan 11, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: scheduling is very easy. Making jobs active reduces clutter and being able to drag jobs around. Copying shifts is also a great plus

Cons: I cannot clock workers in from my computer (or I haven't learned yet). Sometimes my guys cannot sign in. I have to sign them out and hav them try again.

Overall: The GPS tracking was an eye opener. Productivity has to ijprove when we know people are actually on the job sight.

Vendor Response

by ClockShark on January 19, 2018

Hi, Joseph :) Thanks for sharing your experience with ClockShark! Love hearing that you enjoy copying shifts: we just added that feature and it's great that it's already saving you time when you're scheduling. Currently, there isn't a way to clock employees in from the Website, although you can do this from the mobile app's Crew Clock feature. Feel free to reach out to our Customer Success team if you have any questions about that: 1.800.828.0689. :) (Psssttt...we should be adding that same feature to the website too, but that's just our secret) If you have any questions or suggestion, please let us know, Joseph. It's great to have you on the ClockShark team. Have an excellent rest of your day!

Clockshark is an easy sofware to use. And to locate your workers,.. and to clock in to the right w.o

Jan 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Clockshark is really easy to use. I like that you can modify whenever you want to. And you can deactivate work orders any time.

Cons: GPS Delay showing when you click the location. For some reason the time is not the same when you click on GPS.

Vendor Response

by ClockShark on January 19, 2018

Hey, Lilian :) Thanks for letting everyone know how your use of ClockShark is going. You mentioned it's "easy" to use, and we love hearing that! We designed it to be just that. :) Regarding your GPS observation, we'd love to take a look at that with you to make sure the program is working as it should. You can email hello@clockshark.com, or call 1.800.828.0689, and we can work through it together. Thanks again for your time, Lilian! Have an excellent day!

does what it is supposed to

Jan 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: the operation of everything is rather smooth, and easy to use,
can easily integrate with QB to have consistent flow from job to invoice.
the employees have a easy method to clock in and ensure they are properly on the clock.

Cons: the odd time it will take some time to complete a sync, we do have a substantial amount of jobs on the go at any given time. and substantial is easily over 200 active projects with sub jobs loaded.

Overall: honesty and consistence from employees and easy payroll transactions

Vendor Response

by ClockShark on January 19, 2018

Hi, Spencer :) Great to hear that your employees are easily clocking in/out, and that your integration with QuickBooks has also be painless. That's all by design. Thanks for sharing that here with others; we love customer feedback. Out of curiosity, do you use QuickBooks Online or Desktop? You can always manually sync your QB Desktop with the Web Connector. If you'd like, Spencer, feel free to reach out to our Customer Success team at 1.800.828.0689 and we can look into this for you. :) Please let us know if there is anything else we can help out with! Thanks for being a part of the ClockShark team. :)

Easy to use and bring new employees on board.

Jan 10, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I like being able to filter time sheets by date range and job/task. This allows me to do billing at a later date and not have to hunt through stacks of paper for time sheets. This allows my employees to be more accountable for their hours and has proven less waste.

Cons: Although the pre loaded tasks and jobs are nice, I would like to see a text entry similar to the notes that would allow employees to log their time rather than having to go in a set up a new job/task. This is handy for the one off service calls.

Vendor Response

by ClockShark on January 22, 2018

Hi Stewart :) Thanks for sharing how easy using ClockShark is, and how getting employees up-to-speed with the app is a cinch too. We love to hear that! That's also a really excellent feature suggestion: being able to enter time in the manner you suggested. We'll certainly consider that for a future update! Feel free to let us know if you have any other suggestions or questions, Stewart. Have an excellent week!

Very professional staff and always there to help you with any questions you may have

Jan 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to use, always able to see when an employee arrives at a job site. The reports are very easy to obtain. Just a very user friendly software.

Overall: Very easy for use with the numerous jobs that we run to be able to have the labor separated into each job.

Vendor Response

by ClockShark on January 22, 2018

Hey, Sharon! :) We love to hear that your experience with ClockShark has been so positive and easy. We make the software 100% user friendly, but thanks for being 100% a friendly user. :) If you have any questions about your account, or any feature suggestions, feel free to let us know. Have a wonderful week, Sharon, and thanks for being a part of the ClockShark team!

Clockshark works well. With a few added features and capability I believe it could work great.

Jan 08, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: The accuracy of pinned locations. This is key and some of the most accurate I have ever used. I wish it would refresh itself rather than manually having to sync on sync now tab.

Cons: Cannot view the full employee schedule by mobile. cannot create schedules via mobile. Even on URL page not in app, schedule services no purpose because it cuts off locations. Emails are sometimes delayed heavily ( Out of bounds , late in alerts etc)

Vendor Response

by ClockShark on January 15, 2018

Hi Andrea, thanks for your review. We've recently added the ability to view and edit the full employee schedule from mobile. You can give employees rights to view schedules or view and edit schedules from mobile for any other group (or all) employees. You can also create schedules from mobile now. On your comment about the locations getting cut off on the website can you call us (800-828-0689) with more info? We're not sure what you are referring to there but would like to hear more! Regarding the email delays you are seeing, we'd also like to hear a bit more as that's not something being reported by others. Thanks!

Clockshark has worked great for us. We would recommend this app.

Jan 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: it is just easy to use set it up and it does the work for you. perfect it tells you where the guys clock in at and out. It also allows you to set fences which work in your benefit.

Overall: It is allowing me to keep track of my employees.

Vendor Response

by ClockShark on January 23, 2018

Hey, Luis! Thanks so much for taking the time to share how ClockShark is working for your company. We love to hear that keeping track of your employees and their time has been made easier, and that you're using the GPS Fences: we're really proud of that feature. We love having you on the ClockShark team, so if there's ever anything we can help you with, please let us know. Have a tremendous week, Luis! :)

Clockshark is the best thing ever!

Jan 05, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Pros
- Manage all my employees in one central location
- User-friendly
- Reasonable pricing
- App works great as well

Cons: Cons
- Employees can track their mileage. (You guys would be the best thing since sliced bread if you added a mileage tracker feature) =)

Vendor Response

by ClockShark on January 23, 2018

Hi, Kayla! I don't know...sliced bread is a pretty tough act to follow. :) Thanks so much for that suggestion about mileage tracking! We have that idea on our voting page so I'll be sure to add your endorsement there. We'll consider adding that in a future update! We're really thrilled to hear that managing your employees is easier with ClockShark, and also that your employees appreciate the user-friendliness of the app too. Much better than paper timesheets! Thanks for being apart of the ClockShark frenzy, Kayla. If ever there is something we can help with, please let us know! Have a splendiferous day!

Perfect for our needs

Jan 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This software is very easy to use. We have many employees who aren't computer savvy, but are able to use the app on their phone with ease. We have tried other apps/software for time tracking and many of them are too complicated for our needs. The use of the GPS "fence" is also great. I am spending way less time on payroll than I did with paper time sheets. Also, the accuracy of time in/out is likely saving our company money. Well worth the investment and customer service is superb.

Cons: I can't think of anything I don't like about this app/software. Maybe we get just a few too many emails from the company to check in on us?

Vendor Response

by ClockShark on January 23, 2018

Hi, Annette! :) Thank you for taking the time to share how your experience with ClockShark is going. It's great hearing that payroll is simpler, time tracking is easier, and the app is less complicated than what you've used before. Thanks for the input regarding the frequency of emails you have been receiving. We do try to check in on how ClockShark is working for you, but I do apologize if the quantity has gotten wearisome. We try to get better at everything we do, and your feedback helps us do that. We'll look into the frequency of those emails for you. :) Glad to have you onboard the ClockShark team, Annette. If you ever have any ideas or questions, please let us know. We're here to help! Have an awesome day!

We just started and so far it's been a great experience.

Jan 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It was easy to set up and use. customer service agent has been great to work with and always responds right back. The employees adjusted to it quickly. The supervisors are very happy with it.

Cons: The employees say it drains their battery during the day. They also said it runs down their data when they're clocked in.

Overall: A time tracking software that work with QuickBooks.

Vendor Response

by ClockShark on January 23, 2018

Hi, Melissa! Thank you taking the time to share with others how your experience with ClockShark is going. I'm glad it's been overwhelmingly positive, and that your employees/supervisors are very happy with it. You did mention that the employees have noticed some battery/data strain. This is normal, but it should be minimal strain. In an 8 hour shift, an employee can expect about 20% of their battery to be used. Regarding data, in a whole month, the app should only use about 5 MB, which is less than 1% of a Gigabyte. Those are the natural amounts for data/battery use, and smartphones can provide usage reports for each app. If your employees have any additional concerns, or if you ever notice it exceeding those ordinary levels, please let us know. Our Customer Success team is always happy to help. :) Thanks for being apart of the ClockShark team, Melissa! Have a wonderful rest of your day!

works great

Jan 03, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Ease of scheduling employees, re-routing employees and establishing weather or not an employee is on site.

Cons: Employee acceptance. It seems like nowadays every young employee thinks that big brother is looking over their shoulder.

Vendor Response

by ClockShark on January 23, 2018

Thank you so much for taking the time to share how using ClockShark is going for you! I'm glad to hear that scheduling employees is now easier, and that you're able to quickly re-route employees when you need to. We have some exciting new features planned for this year, so do stay tuned. Yes, we understand that sometimes the biggest impediment to transitioning to e-timesheet software can be employee reluctance. Truth is: employees benefit as much from using ClockShark as employers do to. Accuracy is best for everyone. We do have a helpful blog article that helps address using a new software for your business: https://www.clockshark.com/Blog/implementing-new-technology/ Feel free to let us know if you have any questions or suggestions! Thanks for being a part of the ClockShark team. Have a fabulous day!

Overall it's a positive experience, very helpful with any questions we may have.

Jan 02, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: How easy payroll is due to the reporting and time tracking at the end of the week. Employees can no longer complain about the hours and time calculations since they're the ones in control.

Cons: Constant emails for every clock in and clock out. I wish it would generate a report in the morning and email that and then one in the after noon or end of day. This would cut down on the constant emails and with over 40 employees I get what seems like a hundred emails a day. It can be a little frustrating getting so many a day.

Overall: Time tracking, job cost and GPS location had made our employees more accountable.

Vendor Response

by ClockShark on January 23, 2018

Hi, Maria. :) Thanks for sharing about your positive experience with ClockShark so others can read about it! We love to hear that payroll is easier now because employees are accurately clocking their time from the app. I'm glad to hear that the GPS features have increased employee accountability too. That's wonderful! Regarding the emails (especially if you're receiving them for 40+ employees), they can get overwhelming. One thing that some of our customers try is creating a special email folder for all incoming messages from "ClockShark". This helps keep their inbox from running over. If you think this might work for you, and you have questions, feel free to let our Customer Success team now: they're happy to help! Thanks again for the review, and for being a part of the ClockShark frenzy! Have a wonderful rest of your day, Maria!

Easy to learn, easy to use!

Jan 02, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Let my workers easily input their location, hours etc. and add notes I can review as I don't usually see them in the office.

Cons: My only hope is that there will be add-ons like flags for Night or OT hours.
Perhaps radius og site could be a bit bigger as often sites are larger and check ins and outs would be flagged less for out of range.

Vendor Response

by ClockShark on January 23, 2018

Hi, Susan. :) We're thrilled to hear how easy to learn/use ClockShark has been for your company; specifically, that your employees can easily detail their shifts and attach notes. That's great you can see them too! :) Thank you for the suggestions too. We are about to roll out "OverTime Alerts" here soon, so hopefully that will help with the OT notifications. We'll keep considering an Overnight hours alert for a future update. Thanks for being a part of the ClockShark team, Susan. If you ever have any questions or suggestions, please let us know. We're happy to help! Have a super-ific day! :)

Clockshark has taken the paper waste and time out of our payroll and streamlined the whole process!!

Jan 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Being able to track each employee digitally is huge, but the biggest issue for our company is the accountibility to track each hour to a specific job which in turn saves us thousands annually in insurance costs. With ClockShark we are able to track who worked what job and when, which allows us to only pay insurance premiums when we actually use and need it versus being charged for the year in the most expensive bracket they can put us in.

Cons: Not being able to turn off the GPS tracking from the administrative side of it. The GPS tracking function is helpful at times, but if always left on it drains the device battery nearly instantly. To circumvent this, every one of our employees must go into their settings and specifically disable the GPS for it on their phones. Our less than tech savey employees have struggled with this.

Overall: Easy hours and job tracking for the whole company. Billing has been streamlined and insurance needs are easy to assess. Payroll is now easy to verify and check periodically. This software has also greatly increased our flexibility as employees can go straight to the job site and clock in on their device.

Vendor Response

by ClockShark on January 23, 2018

Hey there, Justin :) By George, that's great to hear that using ClockShark has resulted in instant savings and accountability for your company. You might be one of our first customers who's shared the impact using ClockShark has had on insurance payments. Saving thousands annually: how fantastic! Keep us in the loop on all good things you keep noticing. And that's a great observation about the GPS. In each employee's profile in ClockShark, you can disable the requirement for GPS Trak and GPS Location Services, but employees should also disable it in their device. Where to do that in a device isn't always readily clear, so if any of your employees need help finding that, feel free to let us know. Our customer success team is always ready to help. :) Payroll, billing, hours-tracking: thanks for sharing all the things ClockShark has helped out with, Justin. Glad to have you as part of the ClockShark team. Have an excellent rest of you day!

Easy to use and saves time

Dec 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Time savings and easy for payroll using the shedual option makes setting up you day week month and year a simple thing to do

Cons: Can't set scheduals from the app as this would make my day to day operations smother and not need to get back to the office to update the schedual

Vendor Response

by ClockShark on January 23, 2018

Hey Chris! Thanks so much for sharing how ClockShark has been working for your company. I'm really glad to hear that it's been easy to use, and is saving you time. Our engineers take special care to make sure ClockShark is elegantly easy to use. :) I can see when you left this review that the latest version of the app hadn't been released yet. I'm happy to share that Mobile Scheduling is now available from the app. No more racing back to the office! If you have any questions about how that new feature works after you update your app, feel free to let our Customer Success team know. They'd love to show you how that works. Thanks for being part of the ClockShark frenzy, Chris. If you need anything, please let us know!

Prompt communication, we just hope that post sales contact is at same level.

Dec 27, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Variety of options, from gps contact tracking to task assignment.
Swapping from job site to job site and changing task or location and option to clock out also.

Cons: Cost. Still a little high.
Cost per employee and cost start up monthly is high.
A few features made Keystone opt for Clock Shark over cheaper or even free apps.
Employee complaint of battery drainage and data use when full gps tracking,

Vendor Response

by ClockShark on January 23, 2018

Hi Stanley :) Thanks for sharing that the variety of options/features in ClockShark has been so helpful and convenient for your company. We love to hear that! Regarding the battery strain, in an 8 hour shift, employees should only see about 20% of a healthy battery be used by ClockShark. With respect to data usage, in whole month, only 5 MB of data should be used by the app. That's less than 1% of a Gigabyte. If your employees happen to see more (there is a usage report on most smartphones), feel free to let our customer success team know @ 1.800.828.0689. We do want to make sure ClockShark is working well for you at all times. Thanks for taking the time to review ClockShark, Stanley. If you ever need anything, please reach out: we're happy to help. Be well! :)

Very easy to track employee's time and location.

Dec 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Being able to see where the employee's clock in and clock out on a map.
Also, being able to adjust time.

Overall: Being able to track the employee's time sheet in real time.

Vendor Response

by ClockShark on January 23, 2018

Hey Michael :) Thanks for sharing your experience of using ClockShark: all those stars are just what we love to see! It's great hearing that tracking your employees' location and time is now very easy, and that you can manually adjust time errors too. We love having you as a part of the ClockShark team, and we're always here to answer any questions. Yes, even during Shark Week. :) Take Care, Michael!

I have really enjoyed all the things clockshark offers so far.

Dec 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ability to leave notes regarding the project when clocking out helps us track our guys productivity in the since of a daily log.

Vendor Response

by ClockShark on January 23, 2018

Hey Brett :) We're really happy to hear that the Notes feature in ClockShark has had such an impact on your employees' productivity, and that you've liked all the other features too. Okay, now it's our turn to say something nice about you. We really love having you onboard the ClockShark team, and we're committed to getting better every day so that we can support your business in the best way possible. Thanks for taking the time to share your ClockShark experience so others may read it. And if you ever have any questions or suggestions about the product, please let us know. :) Be well, Brett, and thanks again!

We love ClockShark. This has saved us time and money and we have only been using it for a month!

Dec 26, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We are able to track our men in real time. Before we were on the honor system and used paper time sheets. Our men had to call in their progress daily. 14 phone calls every day starting at 2pm kept me on the phone for an hour and a half. Now with Clock Shark they enter their progress daily and I can easily access any information on the job immediately. One of my favorite features is that all receipts and progress pictures are loaded in daily and when I bill the job the report feature prints all information for our job folder.
Payroll is quick and easy, I am able to print out a report that categorizes each task for an easy breakdown for our payroll and now I know hours reported are accurate.
One employee tried to download an app to get around the GPS and I was notified immediately and able to rectify the situation.

Cons: We can not view the schedule on our tablets or phones. I have to send out an update to our project manager and the owner daily with the locations on a spreadsheet. If this could be accessible on our phones it would eliminate another step to save us time.
Having to set the schedule from at desktop only is the biggest issue that we have.

Overall: It saves time and money. Much easier to accurately track our employees.
This has saved me a couple of hours when processing payroll. The breakdown of tasks that we have to report to our insurance company is key to saving time and frees me up to process billing.
Love the report functions. Takes the guesswork our of billing as everything is right there with a press of the button.

Vendor Response

by ClockShark on January 23, 2018

Hi, Lisa! Thank you so much for detailing your positive experience with ClockShark! We love to hear that the Attachments feature helps you keep up to speed on the progress of jobs in the field; and that you're saving time processing payroll now too! With respect to the scheduling, I'm happy to share that we recently updated the mobile app to support mobile scheduling. Now from the app, employees can look at theirs (and other folks') schedules. Thanks for your patience as we finalized that feature for you. No more desktop-only scheduling. It's great to have you as part of the ClockShark team, Lisa. We're always here to help you with any questions you may have, so just let us know what we can do to assist you. Take care!

Great product, with awesome iOS/Android support!

Dec 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The perfect solution for our guys in the field, resolves any issues with overbilling, and just a simple, easy to use product!

Vendor Response

by ClockShark on January 23, 2018

Hey, Tom! Thanks for sharing how convenient it is for your employees to have an app for both their Android and iOS devices. We designed the app to be easy and simple to use, so it's great to hear they notice and appreciate the straight-forward user interface. We're really happy to have you as part of the ClockShark team, Tom. If you ever have any questions, or if you think of anything we can do to better help your business, please let us know. Be Well! :)

Capterra-loader

Love knowing where my employees are

Dec 22, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I like the diversity and the ease of use for my guys in the field. I have people all over and this makes it easier for me to know what is going on.

Cons: I think the cost is a little high, I have this as an addition to other software so it is a little pricey.

Vendor Response

by ClockShark on January 23, 2018

Hi there, Samantha. Thanks for sharing how you enjoy that ClockShark helps you track where your employees are, even when they're scattered across multiple job sites and locations. We're happy that it makes that aspect of your business easier to do. :) With respect to the cost, feel free to reach out to our Customer Success team @ 1.800.828.0689. We try to make sure the price point for ClockShark suits the majority of people, but we'd love to review your account with you to make sure that there are no discounts you qualify for, say, for a particular employee number or complimentary admin. We're happy to look into that for you. Thanks again for taking the time to leave a review, Samantha. We're really thrilled to have you on board the ClockShark team. :)

I use Clockshark to keep track of our employees time.

Dec 21, 2017
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Clockshark is easy to use and compatible with Quickbooks !!!! This is a big help when doing payroll.
you can customize just about anything you want when imputing I.E. Jobs or Employees. it makes it very easy to run reports on jobs with all the customization. The price is one of the best out there to

Cons: Clockshark is fairly new so while you might not be able to do somethings on the website as of now they are updating features and customization constantly which can be good and bad to some. I would say that this is the only con I have.

Overall: saves me time and money. easy to use and very user friendly

Vendor Response

by ClockShark on January 23, 2018

Hey Kimberly :) Thanks for the awesome review! It's great to hear that the core features of ClockShark (the QuickBooks integration, the reports, the low price) have been so helpful to your company. You mentioned that you use ClockShark to track your employees' time, and we try to make that as easy as possible for you. As you mentioned, we are committed to getting better everyday, and of course, the Web Site and Mobile App are along for the ride. If you ever notice any changes or updates, or if you have a suggestion for something you'd like to see, please let us know. Your feedback drives our improvements, so just let us know what we should do. Thanks again for taking the time to share about your ClockShark experience, Kimberly We're happy to have you as part of the ClockShark team. Take Care!

We are beginning to use all the features and the learning curve is becoming easier.

Dec 19, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Keeping up with the boys times on the jobs, and keeping a record of how many total hours are spent on a project.

Cons: Our biggest hurdle was/is getting our guys to actually use the time card function. Now that they are beginning to, everything seems to be working well. Also, they sometimes forget to clock in or out for lunch

Vendor Response

by ClockShark on January 23, 2018

Hey, Sherry! Thanks for sharing how your experience with ClockShark is going! Glad to hear that your employees are finding it easier and easier to use. We know that getting the employees up to speed can be the biggest hurdle companies face, but it sounds like you patiently surmounted it. Well done! We're always here to help if you have any questions or suggestions, so always feel welcome to reach out, Sherry. Thanks for being a part of the ClockShark Frenzy! :)

Great. Employees struggle with HUGE battery drain of the GPS location fences being activated

Dec 18, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Easy to edit employee's time cards. If something gets incorrectly entered. The app on the phone works well also.

Cons: battery drain if location is enabled. My employees say it drains their phones very fast because it is required to be running in the background continuously if the employer wants the gps tracking to be on.

Vendor Response

by ClockShark on January 23, 2018

Hi Justine! Thanks so much for the review, and for sharing that editing employee time cards is easy to do. You mentioned the app is working well too; we're rolling out a release right now that will make it even more stable too. :) Thanks for sharing your employees' concerns about the battery drain. In an 8 hour shift, ClockShark is designed to only use about 20% of a healthy battery. Turning off the GPS services is one way to mitigate the battery strain, but if you notice any excessive battery use, please let our customer service team know @ 1.800.828.0689 so they can ensure the app is working 100% correctly for your team. :) We're thrilled to have you a part of the ClockShark team, Justine. If you ever need anything, please let us know. Have a happy new year!

Has worked great so far. Sign up was easy

Dec 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It was easy to sign up and easy to download the app. It was easy for all my employees to get the app and log on. It is very easy to pull up the reports and understand them . It is easy to edit my employees time, if needed.

Cons: It has been very hard to get all my employees used to clocking in and out of the jobs. We went from a written time card system, to this. A few of my employees have had to in-install the app and re-install it because it wasn't running right

Vendor Response

by ClockShark on December 15, 2017

Hi Kathy, sorry to hear about the trouble with getting your employees onboard. Moving from paper to ClockShark can take a bit of getting used to the first couple weeks. I'm glad you stuck it through and sounds like you are past the hard part and enjoying the benefits which is great! If you ever have technical trouble feel free to chat with us or call us at 800-828-0689 so we can help you get it resolved! Cliff

Very easy to get set up and use

Dec 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like being able to generate many different reports. I like to see the employees in real time, where they are and what job they are on.

Cons: When I am generating a weekly employee detail report, the automatic calendar comes up for the previous month.

Vendor Response

by ClockShark on January 23, 2018

Hey Cathy :) Thanks for taking the time to leave a review of ClockShark. So many stars! :) We're really happy to hear that using ClockShark has been so easy, and that you can quickly generate the perfect report that gives you the information you need. You did mention a characteristic of those report calendars: they do default to the max date range. Our engineers are considering updating that, but for now, thanks for your patience in navigating that tool. I do apologize for any clunkiness/inconvenience. We are really happy to have you and your company as part of the ClockShark team. If you ever need anything, or if you have a suggestion, please let us know. Be well, Cathy!

Best time keeping software bar none. Easy to set up and use. Very reliable, no glitches ever.

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use for employees in the field and administrator. Very quick and easy to edit time cards and print reports.

Cons: Needs more robust scheduling feature. If it had this I would use it exclusively. Wish they would use the same platform format and expand into service dispatching.

Overall: Time keeping accuracy.

Vendor Response

by ClockShark on December 14, 2017

Hey Rufus, thanks for the feedback we always appreciate hearing from you! We're busy rolling out scheduling to mobile as we speak, which allows schedules to be created or edited on mobile, as well as makes the viewing of schedules more robust for employees and allows them to clock into a Job directly from their schedule. I'd love to hear more from you on how we can improve scheduling for you, so I will send you a separate email to ask if you want to chat via phone sometime soon! Cliff

Easy to use. Powerful time analysis for projects. Great Customer Support!

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: + Adding new features to add to, and improve user experience
+ Features that we need
+ You are able to select a project and view all time for it
+ Customer Service that goes above and beyond

Cons: - There are a few things that could make the software easier to use, but the development team is currently working to develop these features.

Overall: The ability to easily and accurately record time for the guys on site, and you have a summary of the time at the tips of your fingers.

Vendor Response

by ClockShark on January 25, 2018

Hi, Daniel! Thank you for posting a review on how ClockShark is working for your company. You highlighted how it's easy to use, and how it provides you with the perfect reports for each job. We love to hear that! And as you pointed out, we're always looking to add new features and improve ClockShark, so do stay tuned. We have some exciting things ahead this year. :) If you ever need anything, please let us know. Our Customer Support team is always happy to help, Daniel. Thanks for both being a part of the ClockShark Frenzy, and for taking the time to share with others how ClockShark is helping your business. :)

Everything seems to work great

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is very easy to add jobs. It is also very easy to change time and jobs after the employee is clocked out of that job.

Cons: I can't change times or jobs until they clock out. Other than that, everything seems to be fine.

Vendor Response

by ClockShark on January 25, 2018

Hi, Steven. Thanks for reviewing ClockShark and sharing how easy it is to use. We're thrilled that ClockShark is working well for your business, and that you're enjoying the convenience of being able to add jobs and edit timesheets. Thanks for letting us support your business. :) That's a great suggestion about editing times in progress: we currently have that idea on our Voting Page, so we'll add your support to that suggestion there. We'll be considering that in a future update. Once again, it's truly great to have you as part of the ClockShark team. If you ever have any questions, or feature suggestions, feel free to let us know, Steven. Have a great rest of your day! :)

Clock Shark works well, cuts hours off of processing payroll

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I don't have to chase they crew for their time sheets. I can check when they are clocked in from anywhere. I can tell when they are actually on the job site!

Vendor Response

by ClockShark on January 25, 2018

Hi, Angela. Thanks for sharing about your ClockShark experience. We're so sorry that you no longer have to chase down crew members for their paper timesheets. Wait...that's not true. Strike that, reverse it! :) It's great hearing that ClockShark is contributing efficiency and convenience to your payroll and timetracking. It sounds like you get a lot of benefit from the Who's Working Now screen where you're able to see where your employees are working. That feature can provide a lot of peace of mind, so I'm very happy that you enjoy using it. :) Thanks for being a part of the ClockShark team, Angela, and for leaving your feedback in this review. If you ever have any questions, or suggestions, please let us know. Have an excellent rest of your day! :)

We can see if an employee has not arrived on site, so by 8am we are ringing to check if they are ok.

Dec 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: It's fast and probably the most user friendly for our non computer using staff. We can pay out account by the month per person.

Vendor Response

by ClockShark on January 25, 2018

Hey, Kim :) Thanks for sharing about your ClockShark experience. We are really happy to have you as part of the ClockShark team, and to hear that the software is proving easy and user-friendly. If you ever have any questions or suggestions, please let us know. Have a wonderful year upcoming, Kim! :)

My experience using clock shark has been like no other because it is really simple and easy to use.

Dec 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I like that everything is organized. When you need to filter out different groups as well as looking over and editing the time.

Cons: Sometimes it will clock you out when your phone loosing signal for a good while. This doesn't happen all the time but I am sure you all can look into it to fix the problem.

Vendor Response

by ClockShark on January 25, 2018

Hi, Roman. :) Thanks for highlighting the easiness and simplicity of ClockShark: that's all by design because we want timetracking to be a quick, painless process. It's great to hear that the filter tool (used when reviewing timesheets) is helpful too. :) Regarding the spontaneous clock-outs when your phone loses signal, that's very curious. The app should only clock employees out when they disable GPS, when they're required to have it enabled. Do you think you could reach out to our Customer Success team @ 1.800.828.0689? This something we should get cleared up for you. Sorry for any inconvenience, Roman. We are really happy to have you as part of the ClockShark team! We're here to ensure your success, so please let us know what we can do to help. Have a wonderful week, Roman!

Great way to keep up with employees status and where they are working

Dec 06, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is very user friendly. The customer service is very easy to deal with and understand. The software can show you where an employee is by viewing a map. You can add job names so when the employee clocks in you can allow that time for the job which is great in our field because sometimes our employees go to several different job sites in a day.

Cons: I wish there was an area where you could put the employees hourly rate and calculate the total
pay.

Vendor Response

by ClockShark on January 25, 2018

Hi, Julie. Thanks for highlighting the user-friendliness of ClockShark, and how helpful the Customer Support team has been. We're here to make sure you're successful, so just let us know what we can do! I'm really happy to hear that ClockShark has made tracking time for your employees (who are working on multiple job sites daily) easier and painless. :) Regarding the payrates, we have been receiving that suggestion more frequently. In fact, that very idea is posted on our Feature Voting Page, so I'll be sure to endorse the idea for you. We'll be considering that for a future update. (Psst! We have some other exciting releases planned for this year too so stay tuned!) We are really excited to have you as part of the ClockShark team, Julie. If you ever need anything, please let us know. Thank you again for your time in sharing how ClockShark is working for your company.

Great user interface. Useful features

Dec 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Editing of time cards, job entering is convenient and simple. Scheduling feature is great for sending guys to job sites

Cons: Updating vacation/holiday info. Geofencing is not always accurate. Sign in/out feature often does not work on larger sites

Vendor Response

by ClockShark on January 25, 2018

Hi, Anthony! Since all our features in ClockShark are built from customer requests, they're often very useful and simple to use. Thanks for pointing that out! I'm very happy to hear that you enjoy the convenience of being able to swiftly edit time cards, enter jobs, and schedule employees. Of course, we want to know where we can get better, so thanks for these suggestions. We have a Voting Page where there is currently a suggestion for improved holiday/vacation tracking, so I'll add your support there for that idea. Regarding the GeoFencing not being accurate, do you have any specifics instances where that's not working for your employees? I'd love it if you could reach out to our Customer Success team @ 1.800.828.0689 so they can review how that feature is working for your company: it should be 100% consistent. :) Thanks again for taking the time to review ClockShark, Anthony. We're really excited to have you onboard the ClockShark team. Have a wonderful rest of your day!

We just started using ClockShark to log our hours. We really like the GeoTracking feature!

Dec 04, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We like that our employees can clock in from their phones. We also like that we can see who is working and where they are physically.

Cons: The Geo fence is not small enough. We need for the Geo fencing feature to be smaller, so it fits around a building and not the whole block.

Overall: Ability to track hours and integrate with our Quick-books account. Mobile use is great and I really like the 'who's working' feature.

Vendor Response

by ClockShark on January 25, 2018

Hi, Josh! We just added the Who's Working Now screen to the mobile app, so it's great to hear that it's quickly proved itself helpful to you and your company. We wanted Admins and Managers to have more access when on-the-go. :) Thanks for sharing how useful the GPS tracking feature has been to you too. Your suggestion about shrinking the GPS Fence to an even smaller minimum size is an idea that's currently posted on our Voting Page, so I'll add your support to it there. If you have any other suggestions for how we can improve ClockShark to fit with your business needs, just let us know. We're excited to have you as part of the ClockShark Frenzy (it's like a real shark frenzy, but with more smiling). For anything you need to be successful, please don't hesitate to ask. We're here to help, Josh. Have a wonderful 2018!

We like Clockshark and the ease of tracking projects.

Dec 04, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: GPS Tracking of the guys during the day. Ease of getting timesheets.

Cons: Not being able to contact the guys via Clockshark. Not being able to exactly tell when the guys leave the job for the day.

Vendor Response

by ClockShark on January 25, 2018

Rick, thank you so much for taking the time to share how using ClockShark is benefiting your company. Being able to easily collect timesheets and to conveniently verify the location of employees when they're on the clock seem to be the core benefits for your company: that's great to hear! Contacting employees (via messaging or text) from within ClockShark is a request we get with regular frequency, so we'll consider that for a future update. That idea, as well as the instant alert when employees exit GPS Fences, are currently posted ideas on our Voting Page, so I'll be sure to add your support for them there. We really appreciate your taking the time to review ClockShark, Rick, and we're happy to have you on board the ClockShark team. If there is ever anything we can do to help, please let us know. :) Take Care!

very user friendly

Dec 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: knowing when and where my guys clock in, the scheduler is great for letting my guys know where they are working and what task has to be done at each job

Cons: it allows guys to punch in when not at job site and I don't get the alerts even though I have the GPS locator box checked off. I wish there was calendar for the administrator to use for scheduling appoints that are not considered job yet...one place for me to go to do scheduling and my appointment shcedule would be great.

Overall: easy to schedule my guys for the week and to tell them the tasks that need to be done for that job

Vendor Response

by ClockShark on January 25, 2018

Hey, Dan. It's great that you notice (and are enjoying) the user-friendliness of ClockShark. Since the beginning, we wanted it to be something anyone could use. Thanks for sharing that the scheduler and Who's Working Now screen have been so helpful to you too. It sounds like the "Out of Bounds" alerts for the account may be disabled for the employees, which could explain why those alerts aren't arriving. If you'd like, feel free to reach out to our Customer Success team @ 1.800.828.0689 and we can look into that for you. Thanks for the suggestion about the calendar function too: that idea is currently posted on our Voting Page, so I'm going to be sure to add your support there for it. :) We really appreciate your objective feedback on using ClockShark, Dan. We're here to support your business, so if there is ever anything we can do, please let us know. Be well!

Very easy to use

Nov 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Tracking my contractors throughout the day. Saves me money and helps productivity of the workers. Out of bounds it's great too, keeps them in the assigned area.

Cons: Not having a job board. Would like to see a job board to allow employees to take extra jobs if they want it and see what's coming up.

Vendor Response

by ClockShark on January 23, 2018

Hey Daniel! Thanks so much for the review. Glad to hear that it's been easy to use, and that the "Out of Bounds" alerts and GPS tracking has improved both productivity and accountability. We really appreciate the suggestion for a job board. How convenient it would be to allow employees to manually accept upcoming jobs. We'll make sure this great idea is added to our Voting page so other users can vote for it. If you have any other suggestions, please let us know. :) We're really happy to have you on board the ClockShark train. Or is it boat? Boat makes more sense. And of course, we're always here to help you with anything you need, so never hesitate to let us know how we can help. Be well, Daniel!

Very easy to use and keeps time down to the second. App easy to use for our drivers.

Nov 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Pros: Split option. It allows our drivers to pick a second job for the day and so on. I also like the app function. It easy to use and drivers are able to understand after one use.

Cons: No place to put company logo on timesheets and no over all notes for the week. It does have daily notes which helps.

Vendor Response

by ClockShark on January 23, 2018

Hey There, Brad! We love to hear that your employees are easily using ClockShark and getting the hang of it after a single use! That's fantastic. It also sounds like your company has multiple jobs daily that employees need to clock into, and using the app, they're able to. We're here to support your company's timetracking, so it's great to hear ClockShark is working so well for you. You mentioned there not being a place for company logos on the reports/timesheets, and that is true. I do see that we have that idea sitting in our Voting Area so I'll make sure it has your support added to it, and then we'll monitor that to know when we should add that as a feature. If you have any other suggestions, please let us know. We really appreciate your being a part of the ClockShark team, Brad. If there is ever any question or concern, please let us know. But for now, have an awesome rest of the year. :)

Efficient time tracking/managing and easy user interface.

Nov 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The options available to customize our workforce into ClockShark really makes tracking our costs associated with labor more efficient.

Cons: Can not request Paid Time Off through the program.

Vendor Response

by ClockShark on January 23, 2018

Hey, Khach :) Thanks for the stellar review! It takes a Star to leave 10 of them! :-p It's great to hear that using ClockShark has facilitated your labor tracking and job costing so much. And you mentioned how easy it is to use: we try to make ClockShark as user friendly as possible. You did mention that ClockShark doesn't handle any PTO requests directly, and that is correct. This year, we're focusing on some strategic integrations, but the PTO Request feature is one that is mustering many votes on our voting page. I'll add your support to the idea, and we will keep monitoring it to know when we should bring that to you. :) Thanks for being a great part of the ClockShark team, Khach. Please let us know if there's ever anything we can help you with. Take Care!

user friendly, fast, accurate, and customer service is there when you need them

Nov 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I love the way you can group your sites together and run your reports at one time. And it displays all employees name, total hours worked and where..

Cons: with you phone app your limited to what you can do.. Thats the only thing.. If there were more features you can get on the phone app-this would be the prefect app for clocking in and out

Vendor Response

by ClockShark on January 23, 2018

Hi Nichole! Thanks for sharing about your experience with ClockShark! It sounds like being able to group your employees together in departments has been super beneficial, as well as being able to select certain jobs when running reports. That's great to hear! We recently updated the app to include mobile scheduling, mobile timesheet-editing, and even the Who's Working Now screen. If you have any other suggestions for how to build-out the mobile app, feel free to share those with our Customer Success Team @ 1.800.828.0689, or with me at morgan@clockshark.com. We love feedback and ideas. Thanks again, Nichole, for leaving a review and for being a valuable part of the ClockShark team. If you need anything, please let us know!

Capterra-loader

Very good experience . Customer support is there if needed each time I log in.

Nov 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use; links efficiently to QuickBooks; easy and fast t for employees to learn; setup was fast and completed virtually without any tutorials, just a few questions with chat. Owner of company started initial setup from home and I completed the next day.

Cons: Job times for pay period do not consolidate on paycheck detail making the check stubs too long; needs to have the ability to make notes during the log in period instead of when logging out or at the beginning - sometimes forget what is needed to be said; when employee does not have a log in for a day, needs to be a reminder the next day to explain why absent the previous day.

Overall: Easier to run payroll each week; ability to track employees each day and know exactly where they are in relation to where they are supposed to be.

Vendor Response

by ClockShark on January 23, 2018

Hey, Leah! Thanks for sharing about how your ClockShark experience is going. We're really happy to hear that your set-up was exceedingly easy, and you were able to get swift help from the Customer Success team via the website Chat feature. :) As the Office Manager, having a time tracking software that integrates with QuickBooks is very convenient. We also really appreciate your suggestions. Your employees can type in their Notes field after clocking in too: they'll just want to make sure to click "Save" after they do that so that they are recorded. Regarding the reminder for explaining why a day was missed, I think that's a fabulous idea. We'll add that to our feature voting page so other users can chime in on it too. Did you have any other suggestions? Feel free to email them to me at morgan@clockshark.com if you do. :) Thanks for being a part of the ClockShark team, Leah. If you ever need anything, please let us know!

Very helpful and great reference for back tracking

Nov 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use, functionality, overall great product. It makes it great to look back at previously scheduled jobs.

Cons: I wish it would integrate with Quickbooks and Sales Force.

Vendor Response

by ClockShark on January 26, 2018

Hi, Tamra. It's great to hear that ClockShark has proved easy to use, and that you're able to historically reference jobs both worked and scheduled. Of course, ClockShark integrates with QuickBooks Online and Desktop at the moment, but not SalesForce. This year, we are excited to be bringing some more integrations to ClockShark, and we're collecting votes for software people are using so we know what to add. I'll definitely add your support to a SalesForce integration, but if you think of any other programs you company uses, feel free to reply to my email and let me know. Glad you have you on board the ClockShark team, Tamra! -Morgan-

I love having working hours documented in real time, makes my life so much easier

Nov 17, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: being able to track employees saves me time instead of rifling through paper time cards i have it all in front of me in a spread sheet, i havent even used clock shark to its full potential and it is still saving time and money, employees no clock in and out at the exact time instead of rounding which also saves money over all great software

Cons: some of my employees didn't like the switch but other than that no real issues, I'm not sure if employees can request days off in advance but i will contact the support team and i know they will get me an answer right away!!

Overall: being about to bill hours in real time helps my business run faster and no more late/not filled correctly paper time sheets which also saves money and trees

Vendor Response

by ClockShark on January 26, 2018

Hi, Kenneth. That's a great image: "rifling through paper timecards". I'm really happy that ClockShark saves you from having to do that, and also is saving you time and money. It's also great to hear that your employees have warmed to using a new technology. We know that can sometimes be the biggest hurdle, but sounds like you hurdled it. :) It's great having you as part of the ClockShark team, Kenneth. If you have anything I can help with, feel free to reply to this email, or let our Customer Success team know at hello@clockshark.com. Have a great day! -Morgan-

Capterra-loader

Heads and shoulders above the rest

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This software is simple enough that a user at any level of experience can operate. And, they managed to maintain the expanded capabilities.

Cons: The thing I like least about this software is that I am unable to create my own unique reports. Both content and headers are something I would like the ability to edit.

Overall: The benefits from this software, so far are, invoicing time has been significantly reduced by eliminating the need to cross reference with other apps and hand written documents.

Vendor Response

by ClockShark on January 26, 2018

Hi, Jean. Thanks for taking the time to review ClockShark. We are really happy to hear that your're impressed by the simplicity of the software, and glad about how we're always adding new features to make ClockShark better. In fact, your very suggestion (to make unique reports) is an idea on our Voting Page that I'm going to add your support to so we can consider it for a future update. It's really great having you on the ClockShark team, Jean. If you have anything we can help with, feel free to reply to the email I'll send you, or you can reach the customer success team directly at hello@clockshark.com. Have a fabulous day! -Morgan-

It's pretty great!

Nov 16, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like that we can track time easily, that I can review the weeks' time sheets really easily. And the exporting to excel is great for invoicing.

Cons: I wish the sheets that the program will generate could be a bit more customized because that would make many things much easier. I also wish that the mobile access was better.

Overall: We were able to more accurately track time that we are putting into a project so that we could make sure we were allocating proper funds for each thing.

Vendor Response

by ClockShark on January 26, 2018

Hi, Ulrike. Thanks for sharing your review of ClockShark. I'm really happy to hear that you're able to easily review the weekly timesheets, and that you're exporting all the timesheets successfully to Excel. How would you like those reports customized? I'll send you an email that you can reply to with your answer. We also just recently updated the mobile app to include the majority of Administrative features. Is that what you are referring to when you talk about improved mobile access? We're extremely happy to have you as part of the ClockShark team. Please let us know if you need anything! -Morgan-

ClockShark was easy to set up and if I had a question there was always someone readily available.

Nov 15, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The GPS real time clock in/out feature and easy to read timesheet. I like that we can set parameters and we have the team clock feature for supervisors.

Cons: Need an area to put Vacation, Sick and Leave without pay. Also would like to be able to print bi-weekly timesheets so we don't have to add two different sheets.

Vendor Response

by ClockShark on January 26, 2018

Hey, Timika. Thanks so much for sharing about your experience with ClockShark. We love to hear that the GPS tracking is easy to review, and that your supervisors are able to conveniently clock out employees with the Crew Clock feature. Regarding your suggestions for Vacation/Sick day tracking, and bi-weekly timesheets reports, we have been getting those suggestions more frequently, so I'll add your support to those ideas on our Voting Page where they are garnering traction. If you have any other suggestions, feel free to reply to the email I'll send you. I'd love to hear them. Thanks for being a part of the ClockShark team, Timika. Have a spectacular day! -Morgan-

Capterra-loader

Clockshark has made tracking time for multiple jobs a breeze!!

Nov 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The guys are in control of there time. They have to be responsible enough to clock in and out or they don't get paid. Kinda nice to weed out people who just don't fit here.

Cons: No way to communicate with them thru the app. It would be nice to be able to leave them notes or reminders.

Vendor Response

by ClockShark on January 26, 2018

Hey, Stephanie. :) Thank you for sharing your review of ClockShark! I am really happy to hear that using the software has made tracking time a breeze! (As sharks, we're particularly biased for sea-breezes, but a breeze at time tracking is our specialty!) It's also great that it's contributed to a higher degree of accountability and responsibility. We do hear from our customers that they would like to be able to send messages via the app, so we will consider this for a future update. If it's okay with you, I'll add your support to that idea on our Voting Page. If you have any other suggestions or ideas, you can reply to the email I'll send you and let me know. I love to hear customer feedback. Thanks for being a part of the ClockShark team, Stephanie. We're really happy to be supporting your company. -Morgan-

I researched a lot of apps and this one has been great.

Nov 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The follow up from the Clockshark pros to make sure we understand the system and how simple it is to use.

Vendor Response

by ClockShark on January 26, 2018

Hi, Phil. Thanks for much for sharing your review of ClockShark here on Capterra. When customers have done a lot of research and have used ClockShark for a while, we love to hear that it's a good fit. Simplicity and excellent customer service are ClockShark hallmarks, so those will never change, Phil. If there's anything I can help you with, or if you have any feature suggestions, feel free to reply to the email I'll send you. Thanks for allowing ClockShark to support your company. -Morgan-

Easy to use and adjust (Edit) and the time is exact.

Nov 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I have been using ClockShark for only a few months as I am new to my current job but I have already referred ClockShark to my previous employer. I love it.

Vendor Response

by ClockShark on January 26, 2018

Hi, Jenny. Thanks so much for the glowing review and for the positive referral. We grow when happy customers tell others, so thanks for spreading the word. I'll be sending you an email, so if you have any questions, or suggestions, you can share those there. Thanks for being such a valuable part of the ClockShark team, Jenny. -Morgan-

Easy to use - Definitely recommend

Nov 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use
Professional Interface
Ability to keep all documents with each job
Ability to audit and accurately track time

Cons: No way to search a specific job in the Time Sheets
Easy to forget to login - text reminders would be helpful - especially for the office crew

Overall: We were using two separate products for scheduling and job tracking. Combining the two programs and having everything in one space has been super helpful. We've been very pleased so far.

Vendor Response

by ClockShark on January 26, 2018

Hi, Michelle. Thanks for sharing about your experience with ClockShark. I'm thrilled to hear that you went from using two programs (one for scheduling, one for job tracking) to only one, ClockShark, which does both. That's awesome! Searching for a job in the timesheets is a great suggestion. I don't think that's been added to our Voting Page, so let me add that for you, Michelle. Regarding the text alerts to clock in, ClockShark does have clock-in reminders that arrive as push notifications through the app. These can be helpful. I'd love for one of our Customer Success team members to be able to help you set those up for your company. If you'd like, you can reply to the email I'll send you, or feel free to call 1.800.828.0689 whenever you find time. :) Thanks for being such a wonderful, supportive part of the ClockShark team, Michelle. If there's anything we can do to help you better, just let us know. -Morgan-

Capterra-loader

I monitor the hours my sales people spend with customers, sales have increase more than 15%.

Nov 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Knowing where my employees are all the time, and what they are doing is awesome. I am able to monitor their efficiency and customer coverage.

Cons: Tasks are difined by a name. I would like to have a code and a description, instead of a name.
I would like to use the software with my technicians but we have many tasks and using name is more complicated. If I use a code as a name then I do not have a description. It will be difficult to remember all the codes.

Overall: Know where my sales people are all the time.
Know what they are doing
How many hours are spending with customers
How many hours traveling and
How many hours in the office.
I also know if they visit the customers they planned to visit.

Vendor Response

by ClockShark on January 26, 2018

Hey, Eduardo! That is so excellent that your sales have boosted 15% since you started with ClockShark. We love celebrating in that success with you. Thanks for sharing your review here so others can know that! Regarding the tasks, that's a really great suggestion. You can input a task code for each task when you add it, but it sounds like you have a more detailed naming system for tasks in mind. If you'd like, you can email me any specific details at hello@clockshark.com and we can consider adding that in a future feature update. Thanks for being such a great part of the ClockShark team, Eduardo. If there is anything we can help out with, just let us know. -Morgan-

I run a drywall company and this product has help me save time and money!!!

Nov 11, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: My biggest issue was being able to verify the hours my guys will billing me for as they worked multiple sites all over the city and there was no way to confirm their hours were correct. With clockshark that issue is almost completely resolved. Now I know when they start, finish, how long their lunch breaks were, etc. Plus saved me time from having to manually input their hours and calculate each of their pay.

Cons: For the most part everything is works well. The only issue I have is when I put a geofence around a job site, it sends a reminder to everyone to clock in. I would like it if it only reminded the employees that are assigned to that job.

Overall: Made the following tasks much easier for me:

- time tracking of workers
- billable hours for clients
- justifying my charges
- payroll
- know who is working and where
- keep track of jobs yet to be complete

Love this product, wish I had it a long time ago

Vendor Response

by ClockShark on January 26, 2018

Hello, Tamer! Glad to hear that your drywall company is saving time and money by using ClockShark. Increasing the accuracy and accountability of time tracking is our goal, so it's great that your company is able to accurately bill hours now. :) Regarding the GPS Fences triggering for all employees, that is a good observation. The way those fences work is that every device that is linked to your account (so each employee's device) is aware of the account's GPS Fences, which is why even if they're not scheduled for a job, it will notify them when they enter the fence. One workaround is to inactivate jobs that aren't being worked on. Feel free to let me know if this helps, and glad to hear things are going well! -Morgan-