Who Uses This Software?

Companies with mobile workers want to get rid of paper time sheets, but most time trackers aren't built for them. ClockShark's easy GPS mobile apps track time in a central web dashboard.


Average Ratings

667 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $30.00/month
    See pricing details
  • Pricing Details
    Pricing starts at $5/employee per month plus $25 monthly base fee.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • ClockShark
  • www.clockshark.com/
  • Founded 2014
  • United States

About ClockShark

For field service and construction companies who want to get rid of paper time sheets, ClockShark is the GPS time tracking and scheduling app that's both powerful and easy to use. ClockShark's GPS mobile apps let you track time, schedule employees, view employee locations and categorize job costs in a central web-based dashboard. You can see everything in real time. ClockShark makes your payroll painless and accurate. It also makes getting schedules to employees in the field fast and easy.


ClockShark Features

  • Absence Management
  • Calendar Management
  • Employee Scheduling
  • Employee Time Clock
  • FMLA Tracking
  • Overtime Tracking
  • Self Service Portal
  • Timesheets
  • Vacation / Leave Tracking
  • Accounts Payable
  • Accounts Receivable
  • Billing & Invoicing
  • Budgeting & Forecasting
  • Cash Management
  • Construction Breakdowns
  • General Ledger
  • Job Costing
  • Overrun Projections
  • Payroll Management
  • Purchase Order Management
  • Quotes / Estimates
  • Bid Management
  • Billing & Invoicing
  • Building Product Database
  • Calculators
  • Change Orders
  • Contract Management
  • Cost Database
  • Customer Management
  • Job Costing
  • Price Data / Price Books
  • Project Management
  • Quote Management
  • Scheduling
  • Subcontractor Management
  • Takeoff
  • Bid Management
  • Billing & Invoicing
  • Budget Tracking/Job Costing
  • Change Orders
  • Commercial
  • Contract Management
  • Contractors
  • CRM
  • Document / Photo Management
  • Incident Reporting
  • Job Scheduling
  • Permit Management
  • Residential
  • Selection Sheets
  • Subcontractor Management
  • Submittal Management
  • Supplier Management
  • Task Management
  • Timesheets Management
  • Warranty / Service Management
  • Billing & Invoicing
  • Commercial/Industrial
  • Cost Database
  • Data Import/Export
  • Equipment Maintenance
  • Financing Management
  • Labor Rates
  • Quotes/Proposals
  • Scheduling
  • Takeoff
  • Attendance Tracking
  • Automatic Start / Stop
  • Biometric
  • Employee Scheduling
  • Flextime Tracking
  • Hourly Employee Tracking
  • Project Time Tracking
  • Salaried Employee Tracking
  • Sick Leave Tracking
  • Vacation / Leave Tracking
  • Workstation Tracking
  • Automatic Time Capture
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Employee Database
  • Expense Tracking
  • Mobile Time Tracking
  • Multiple Billing Rates
  • Offline Time Tracking
  • Online Time Tracking
  • Overtime Calculation
  • Time per Project Reporting
  • Vacation / Leave Tracking

ClockShark Reviews Recently Reviewed!


Very positive experience with setup, and customer service.

May 17, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy set up, quick response from customer service about any questions or issues. Easy for the employees to switch between jobs during the day. Easy to upload pictures of receipts.

Cons: The GeoFence is not always accurate, so I receive a ton of "Out of Bounds" e-mails. However, if I ask customer service to fix the GeoFence, it gets corrected in a very timely manner. Also wish ClockShark integrated with Sure Payroll. Suggestion - Add a feature for reimbursements so the program will automatically tell me if I need to reimburse for payroll.

A good app to track time.

May 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that it could be viewed and tracked from any phone once the software if loaded. It allowed us to get better track of our employees.

Cons: We have not suffered any difficulties with this software. Obviously it's a new process that but employees and supervisors need to get use to using.

So happy with Clockshark. Immediately saw my technicians hours drop after we started using the app

May 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Anybody can use it even if one is not tech savvy. It only took about 1 hour to train each of my techs

Cons: Does not always track location in each 15 mins intervals. Sometimes it just has 1 hour intervals. Not sure if this is the app or cell phone coverage.

Overall: Lowered time tracking

Great App but needs polishing

May 15, 2018
3/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: When it works, it's great. The GPS sign in and clock in function is a great idea. The website is nice.

Cons: GPS Tracking very buggy.
Not all my employees can sign in.
The ones that are signed in, location are not updated. Some are updated.
It's a bit pricey with the bugs.
Purpose of using this is to know where my sales employees are located and for them to sign in and clock in reliably.
Mobile App is not fully functional as website.

Varied

May 15, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very nice GPS feature, great customer service, great time keeping tool. It helps us track our techs and keep it very easy and quick

Cons: Reports are a little cumbersome but otherwise not bad. Would like to be more synergistic with some other programs.

Allows employees at work to strive toward punctuality

May 14, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Clock Shark has many positive features that assist in employee and job tracking. Easily synchronizes with Quickbooks and other timetables. Time sheets are made much easier!

Cons: The app can be finicky occasionally, otherwise there is not much to be said negatively about Clock Shark so far.

Vendor Response

by ClockShark on May 22, 2018

Hey There, Logan! Glad to hear that ClockShark is helping your employees be more punctual, and that the QuickBooks Integration is working so smoothly! We love to hear your feedback! :) Regarding the finicky-ness of the mobile app you pointed out, we noticed that too, and have already released a new version of the app this week to correct some pesky bugs that were interfering with user experience! Thanks to feedback like yours, we're able to quickly squash those bugs. Please let us know @ 1.800.828.0689 if your team has any other questions or makes any other observations! Glad to have you onboard the ClockShark team, Logan! Best! Morgan @ ClockShark

Wonderful product and a "must have" for any business

May 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We love the GPS feature to track locations and schedules of our employees completing home visits for our clients.

Cons: As for the software, there really are no cons. Training some our staff proved challenging but support was great.

set-up was easy

May 14, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use, company set-up was completed without too much hassle and the techs were pretty quick in learning to use it. Overall we are satisfied with the product features.

Cons: battery usage, although this is more of an iphone problem than a Shark problem. It helps to make sure that the techs recharge their phones nightly. It prob helps if the phones are company provided as this cuts down on complaints.

Overall: streamlined labor overwatch and payroll.

Quite new to the app , so far everything has been running smoothly and staff always willing to help!

May 14, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The thing I like most is that there is always support from the staff, If I need any assistance or guidance, they are always willing to help!

Cons: The thing I like least about the software is that it isn't always self explanatory and can be a little complicated at times.

Capterra-loader

The truth is good software, but I would add some tools

May 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It is very easy to use and employees feel very comfortable with the platform. its interface is very friendly so we have not had a problem with it. I recommend it 100%

Cons: I would like to be able to configure the monthly and weekly schedule, since we have clients continuously and that the truth does not help us much, because a lot of time is lost

Customer service is great!

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I would say one thing I look for is of the customer service. They are tremendously great!! It's not nerve wracking to have to call them like others.

Cons: I wish it would be a little mote customizable. And the price could be a little bit better. But otherwise that's it.

Capterra-loader

Take the count of your hours

May 10, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Is a very useful tool when you work for hours or remotely, it allows you to keep track of your co-workers' time no matter where they are

Cons: The interface could be improved much more, besides including a way in which workers can mark their hours of entry and exit

Product works well, integration with Quickbooks is tricky but I think that's Intuit's fault.

May 10, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I like the GeoFencing feature and the way the tracking feature steps you through the different time points on the map. The budgeting per project feature is awesome.

Cons: I switched to this software because I thought I could make it IMPOSSIBLE to clock into a job unless the user is within the geofence, and automatically clock them out if they leave. Please add this feature!
I would also love the ability to see and edit a punch when the user is still clocked in. I frequently get requests to edit a punch during the person's shift, and if I don't do it right away there's a chance I could forget.
Lastly, the ability to make some jobs/tasks billable in Quickbooks instead of all or none.

Good web based time keeping system

May 10, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Clockshark helps me track the amount of time my employees are at a job and how long it takes them to do the job. I can also see where they are during the day with the GPS system.

Cons: I do not have anything that I dislike about the software. It has helped me a lot in my business. I am happy to have it.

Great product for managing different worksites and variable clock-in/out times for employees.

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Customer Rep has provided terrific customer service to get us going. Rep really took the time to understand our business and the unique circumstances of our jobs and employee tasks. ClockShark allow us to fit a timecard into our processes and not make us conform to a cookie-cutter payroll form.

Cons: We have not experienced any 'cons' so far in using this product. If I had to really thing about it, I would say we had to buy cellphone chargers for all truck because the App is running throughout the day.

Track your work hours

May 09, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Is a very useful tool for work, it allows you to track the hours that you or your co-workers work, no matter where they are and keep an organized record

Cons: The interface could be improved much more and make it more friendly, however I have not found any major problem with this tool

Exccellent! Easy!

May 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how clear and concise the menus are. Everything is pretty easy to setup and it is all very self explanatory. The ease of use makes my day so much easier!

Cons: GPS Tracking is not always accurate. It often says my employees are still on the job site but they will actually be standing next to me. So, a little work to go on that feature but otherwise amazing!

it has been positive so far

May 08, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: the ease of use is a great feature, and i like that i can customize it for my company. this is a product that I would recommend to everyone.

Cons: The geotagging is a little spotty but overall it captures everything well. I think the pros far outweigh the cons.

Overall: time tracking and gps tracking are a big benefit

The ClockShark app made our time sheets so much easier every forth night.

May 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: How easy it is to create accounts and keep track of everything.
I can see on the go which employees are currently working, or on break.
It also enables me to see where employees clock in.

Cons: We had some minor bugs every now and then where we had to manually fix things up.
Sometimes we had syncing problems, where we would only see the right times the next day.

Overall: I don't have to process paper time sheets anymore and I can keep track of where and on what our timeis spent.

So far so good! Great customer service.

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: GPS Fence, ability to assign tasks and notes. Ease of use is great. Saves me a lot of time to track employees, time, job and tasks that were done to ensure proper billing to the client. Representative are great in explaining all the features of the system. I also like the ability to real-time chat when needing an answer in a hurry.

Cons: The inability to have employees electronically sign their time clocks. Other than that I really do not have any other Cons. Compared to other time tracking systems I like this one the most.

Excellent customer service!

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Simple and easy to use. Our employees really like it. Customer service is fantastic and we have had no issues with the product. Out of Bounds and Overtime alerts are very helpful!

Cons: Would like to have the ability to force employees to only clock in/out inside GPS Fence. We use it on construction sites but find that employees can clock in or out even if they are not within range of the project site.

Perfect for Independent Contractors

May 04, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I am an independent contractor and I have been using this to track my hours. It is really important to be able to do this effectively and clearly.

Cons: Works well, but the interface could use some work. The design isn't done the best. Wish mobile was a bit easier to use.

Exellent software. Now I can track workers. know what is going on with my teams. Great product

May 03, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy to you. never freezes. love the mobile apps. I can be anywhere and still be able to check how long my worker been in a job as before I had no Idea. Timesheets are good too.

Cons: I would say that in the schedule can not setup bi-weekly on schedule only Weekly and monthly. We have Monthly, Weekly and bi-weekly clients. so this make it makes my live more difficult. I have to enter my schedule every week instead of setting it up a continuously schedule.

Overall: gps tracking and scheduling

we had a lot of trouble keeping track of our hours before clock shark. it helps a lot

May 02, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: clock shark is very easy to use, it helps us keep track of hours on each job, and you can track your employees to see what job they're at

Cons: the software is very nice to use, personally, i just don't like paying for stuff, so that's a con, but, its worth it

Overall: keep track of employee hours, it helps our accounting also

It's easier to get accurate times instead of trusting employees to do it.

May 02, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: That I don't have to call the employee's and beg for their time. They can't lie about their time. I can just go online and print their time every morning.

Cons: They forget to clock in or out during break or when they leave the job. Or they forget to clock travel time.

We were looking for a way to automate all the paperwork and it has worked out beautifully!

May 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most about the software is that I just have to review the time quickly each day opposed to a couple day process it used to be. It helps to make everyone aware and accountable for their personal time than relying on others. Lastly, I think everyone will like to look back and see the progress over the weeks and months. Soon they will be asking for more features!

Cons: The only snag we have had is getting the crews used to "syncing" when we in the officequickly add a new job that they need to clock into same-day. I think this will also improve our office scheduling ahead of time, at least the day before. We always have an idea ahead of time, but tend to wait on weather and other factors the morning of.

Overall: Saves time

We have used other systems and this is by far the best

May 01, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The easy of use helps us resolve issues and get the info we require. Chief amongst this is the dashboard map showing where all the employees are at.

Cons: The reporting can be a bit better, I would allow more granularity in changing the filters so that more appropriate info will be displayed

Overall: The ability to control our employees

Pretty straight-forward

Apr 30, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to learn. Very intuitive. Reduced the amount of time spend filling out my own time cards. Makes scheduling and notifying employees a snap.

Cons: I do not have first-hand experience but our payroll administrator says that there are limits to the number of different tasks we can set up. We do a lot of prevailing wage jobs so we can have 10-20 different tasks employees can perform on a job. Combine that with 10-15 jobs in various stages of construction, I believe this may be pushing this software's limits; however, as she is learning this program herself, it is possible she may still need some training herself.

Vendor Response

by ClockShark on May 02, 2018

Hey Eric, thanks for the review and glad to hear you're finding ClockShark is intuitive and that it's saved you time and improved scheduling. Regarding Tasks, there are no hard limits, and there is also a feature you may want to look into called Access Control, which let's you assign specific Tasks to specific Jobs. This comes in very handy for prevailing wage jobs. Feel free to give us a call on 800-828-0689 and we can walk you through how it works.

Capterra-loader

EXCELLENT SUPPORT .

Apr 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I have saved a lot of money on payroll . I am able to keep better track of jobsite hours and time at the jobs .

Cons: They are constantly asking me if i need any help , or any tips . Not a problem really . They email tips , and constantly ask us if there is anything they could do better . Not a problem really . There are no problems to report thus far!

It has been a very good experience

Apr 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: it can track my employees and it really does its job!! i can be3 able to make sure my employees are clocking in and out of the right timesw and where theyre whenclocking out.

Cons: I would real like to be able to chat with the employess and to be able to know if w=verything is going okay aqnd or if they have anby questions about anyuthing elose.

Very good

Apr 30, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to see and use, very helpful customer support team who always goes out of their way to make sure they respond quickly and get the situation or issue corrected immediately. I use both the time clock for my own hours and the administrator interface, and both work very nicely and are easy to understand and use.

Cons: Newer software, so kinks are still being worked out and features aren't extensive as of yet, but it gets the job done. It's growing and I hope these features will be added in the future.

Capterra-loader

Great time keeping software

Apr 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and quite accurate on the timekeeping.
Very nice layout and lots of helpful functions.
Really helpful with the time sheets submissions.

Cons: Additional pricing for each new user added.
As not anyone, those days are confident with the technology, that could be a problem.
For the location service, that may also be a problem as not everyone can keep the phone fully charged during their shift.

Overall: Better employee time tracker. More time for other tasks, as the clock shark software does almost everything and avoids me to manual tapping.

Love ClockShark! It has helped our small company manage hours and employees all over the southeast

Apr 27, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use for administrators and employees in the field.
Saves money! On average 5 hour s a week per employee.
Can track employees time easily to avoid OT
Payroll reports go straight to our payroll company

Cons: Would like to be able to track employees by job for payroll.
Would like to be able to schedule
Just for the day and not set the hours

So far great..

Apr 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It has all of the things that I need to be able to track employees at multiple locations and ensure that they are clocked in and working where they are supposed to be. It is easy to use.

Cons: So far it has been really easy to follow and make adjustments. And it is easy for my employees to use. The main thing that they have complained about is the battery on their cell phone drains quickly because of the GPS tracking.

Easy to use and is a time saver.

Apr 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I am able to manage payroll quicker with less paperwork. This also frees up time to manage other areas of my business.

Cons: One of my employees phones is not working with app. I'm sure that there is an easy fix for this, but I just need him to find sometime to reach out to ClockShark.

Overall: I have only been using ClockShark for about one month. The benefits that I've seen so far are that it's easy to use, a lot less paperwork for me personally, and the ability to track hours worked on jobs.

Vendor Response

by ClockShark on April 27, 2018

Hey, Matt! So glad to hear that using ClockShark is saving you time AND paperwork! We're delighted to have you as part of the ClockShark team! Thanks for sharing about your employee too: our Customer Success team is happy to help out, so please have your employee reach out them @ 1.800.828.0689. :) I hope you have a wonderful weekend, Matt! -Morgan @ ClockShark-

Good so far

Apr 23, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Paper Less is great, quick and easy to use. Everybody's on there phone these days anyway why not add one more app.....

Cons: There needs to be a place for Mileage? Every company keeps track of mileage so I highly recommended adding this feature.

Overall: Not having to have my guys forget to fill out there time cards and turn them in... Saves me on ink and paper and it integrates with QB which is very nice

Vendor Response

by ClockShark on April 25, 2018

Hey There, Callie! Thanks for sharing your review of ClockShark here on Capterra! We're thrilled to hear everything is going so well, and that you're saving time, money, AND ink using ClockShark! :) We also appreciate the feature suggestion for a mileage field. I'll add your support to that suggestion on our Voting Page, and we'll look to add that in a future feature update! Glad to have you as part of the ClockShark team, Callie! Have a wonderful rest of your day! -Morgan @ ClockShark-

Great!

Apr 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The AMAZING customer service. I know, not actually part of the software, but it truly is amazing. Every single person I have talked to has been super helpful! He has spoken with me several times, and the positive attitude never changes.

Cons: My employees have troubles with it regularly, mostly with clocking in and out or not being able to log in.

ClockShark has been really helpful for keeping up with our hourly employees!

Apr 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: It makes life so much easier and isn't hard to navigate. The hourly employees can clock in from their phones and we can verify they are at the correct jobsite.

Cons: We really haven't ran into any issues with this software or the use of it. Nothing but positive things to say about ClockShark.

Overall: No more paper time sheets or having to track down hours for the hourly employees.

As a new user I find the software easy to work with and the customer service is great.

Apr 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's just very easy to use and find what I need. I love the reports feature and the ability to add breaks when I have to.

Cons: We are a small company and the mapping feature brings a lot of information over from QB that I don't need.

Overall: Once I learned how to use it my payroll is easier and quicker to do each week.

Overall I think Clockshark is a very useful tool for our business.

Apr 20, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: The grid pattern is very useful to see all employees schedules and how they all fit together. The timesheet page is also very helpful to see daily and weekly hours being put in to keep track of it.

Cons: I think the Job creation page and the schedule could be better integrated with each other. Adding and allocating jobs is a bit laborious. I wish that when editing a job the location would be available to see.

Overall: This program is very helpful to the business to allow me to create and allocate jobs to the employees. The notes and directions are vital to how this works, and I dont think we could do without it.

Vendor Response

by ClockShark on April 23, 2018

Hi There, Cameron! Glad to hear ClockShark is working so well for your company. We really appreciate your sharing your positive review on Capterra! :) If there's ever anything we can do to help out with, please let us know! We're thrilled to have you on the ClockShark team. Have a wonderful week, Cameron! :) -Morgan @ ClockShark-

Very good Product to help with our business needs

Apr 20, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: - the ease of clocking in to a particular job and task
- quickly adds up hours and keep constant tally of them throughout the week

Cons: - Glitches a little when switching tasks and jobs, not always but occasionally .
- Kills battery of phone sorta fast

Overall: We are able to cut costs on wasted time, see how much job costs to the minute, and track employee whereabouts with the click of a button.

Easy to learn. Best software. User Friendly. Easy to Understand and to keep up

Apr 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I've search between several different programs and this one is the best.
It's perfect because it prints out reports accurately and neatly. It doesn't have many other details that's unnecessary and confusing. It's so simplified which makes it great for everyone at the office because we didn't have to learn too much for the simple things we wanted. Unlike other softwares that made me want to quit finding out their features alone because it seemed a lil too complex when I don't need all those. With Clock Shark it was easy to adopt to having a new program, easy to learn and understand how it works which is great for everyone in the team. Clock Shark gives us the correct and proper reports that just meets our needs . The support team is great! The features are perfect too. I won't change anything with Clock Shark.

Cons: If the employee that clocked in looses his signal, it also cuts the time and clocks him out automatically.

Everyone has been helpful and we are up and running with the trial

Apr 18, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: GEO Fencing allows the administrator to recognize when someone is not on the job site and clocked in or out

Cons: Not integrated with Gusto and other payroll companies yet. It is helpful to have it link directly to the system

I like the convenience of being able to check on my crew on my mobile as well as desktop

Apr 18, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: I really like the GeoFence feature in ClockShark. This is what sets it apart from other time tracking apps. We find it most useful for automating clocking in and out for our team rather than manually reminding them when their schedule starts, which can be at odd hours.

Cons: We have found inaccurate GPS locations that get picked up sometimes by our crew while they are clocked in and at a job site.

Overall: We have benefiited in being able to save money on payroll with more accurate time tracking for our employees.

Overall good software.

Apr 18, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: GeoFence gives us information about employees leaving our job sites. Saves time on the payroll process.

Cons: We are having a few issues with specific phones (LG) which I am told will be fixed soon. Editing of the time sheets could be streamlined.

Overall: Streamlined payroll process. We are able to locate our employees during the work day and see if they left the job site.

Straightforward time clock software with easy-to-use app

Apr 16, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It integrates with Quickbooks! It saves us a lot of staff hours to not have to manually enter time on each employee each week. This is especially true since we have to tie nearly all staff hours directly to the customer and job they were working on, which often is multiple jobs per employee per day. The app is easy to use, so our crew leaders are able to make sure their crew clocks in and out on the job, even when they're on the go and running from one job to another.

Cons: It took a little while to get everything set up just right so that ClockShark would work with all of our other systems and processes, but customer service was helpful and responsive through the process. Once we got it set up right, it's been smooth sailing. Definitely saves us money overall and helps us keep job costing reports accurate since all staff hours can be tied directly to the job they were working on.

Overall: Saves us money and streamlined our timesheet process, plus integrates with our accounting/payroll software for more specificity in job costing.

Vendor Response

by ClockShark on April 17, 2018

Hey, Leslie! Thanks so much for sharing your experience with ClockShark here on Capterra! Glad to hear everything is going so well, and that you're saving time and money using automated time tracking w/ QuickBooks! We'll be sure to pass along your compliments to our Customer Success team. They'll appreciate your shout out, and of course, they're always happy to help if you need them. :) Glad to have you as part of the ClockShark team, Leslie! Have a wonderful rest of your day! -Morgan @ ClockShark-

Nailing it on the help/support department.

Apr 16, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It has been easy to set up and the amount of support and help has been overwhelming.
We love how easy it is to print out records for us to do payroll and billing for the work rendered.

Cons: It would be helpful to be able to add personal information to the print outs, such us our logo and information to help identify what company these print outs are coming out of.

Overall: Be more aware and accuracy of where and what are employees are working on and quick results as far as getting the information I need to do my job.

Extremely efficient. Only regret is we didn't switch sooner!

Apr 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Time and cash savings, ability to track technicians, speeds up payroll, customers appreciate the professional time reports.

Cons: In in ability to cater to our industry, we switch to overtime at 4pm. Our techs have to clock out and then clock in changing the task to Overtime. Should be able to do it automatically for clients who use overtime parameters.

Overall: Efficiency

Even for a small company, with various work sites, this saves admin 2-3hrs when running payroll!

Apr 11, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: The Clockshark time clock interface on phone is simple, easy, and its quick to switch jobs or tasks.

Cons: Sometimes in the online app when doing reports dates default to past year instead of 2018. This generates a blank report, or worse hours from last year!

Overall: Save time on HR admin when running payroll every 2 weeks! Hopefully employees time is more accurate.

ClockShark is much more than a time sheet system. It's intuitively easy w/excellent customer service

Apr 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: From logging time, to adding jobs and tasks, to syncing with QuickBooks, ClockShark is super easy to use. Both the website and app are very user friendly for administrators and employees. I love that our employees can easily add notes and pictures through the app. Gone are the days when job-site pictures never made it from our employees' phones to our server. Now our employees take pictures directly from the app, and we back those up to our server for quality control and marketing purposes.

The GeoFence ensures employees are only getting paid for the time they are on the job site, and if they forget to sign out, ClockShark clocks them out as soon as they leave the GeoFence.

ClockShark has lots of other cool features, like lots of reporting options that make it easy to see how much time it is taking to complete jobs and the ability to create a schedule and plan work. However, the best thing about ClockShark is its customer service. Customer representatives are just a click away. I'm constantly using the chat area to get answers to my questions. Just today I needed some help that required a little more of a hands-on approach, and one of the rep instantly called me, connected to my computer, and showed me what I needed to do. He even showed me something I didn't know about QuickBooks.

I highly recommend ClockShark.

Cons: I seriously can't think of any cons. I love everything about ClockShark and haven't found any flaws to date.

Easy to use. Does exactly what I needed it to most.

Apr 10, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy for employees and Admin. Excellent software for reports. I like being able to see when and where employees are clocked in at.

Cons: I would like a few different options separated, as far as what employees can do or see. They are lumped together, for example, I would like employees to be able to see which employees are clocked in, but not necessarily want them to see each other's time sheets.

So far so good

Apr 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to track the time spent at each site.
It is great that the workers can leave notes each day explaining why they have perhaps had to leave early etc...

Cons: We haven't found one yet.We are quite happy with how easy it is to use Clock Shark and make any changes.

Haley Rosin helped me out tremendously

Apr 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the convenience of it. I do like that I can call and get help at anytime that I need to. Thank you

Cons: I don't like the fact that it glitches at times, but what software doesn't? Hopefully the glitches will be fixed soon

Vendor Response

by ClockShark on April 09, 2018

Hi, Shawne! Glad to hear that ClockShark has been so convenient for your company to use, and that you've had such a wonderful experience working with our Customer Success team! We'll be sure to pass along the kudos to Haley for you! :) We're delighted to have you on the ClockShark team, Shawne, so if there' ever anything we can do, just let us know. I hope you have a wonderful week! -Morgan @ ClockShark-

Not very impressed with the app at all

Apr 05, 2018
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money

Cons: The app seems to be very glitchy. Not very stable on Android devices at all. The app tends to "forget" the status if you loose the data connection. Cant see your schedule if it doesn't have a data connection. While this might be fine if you are always in an area where there is wifi or 4G, it useless if you work in an area that cell service is spotty at best.

Overall: Great concept, very poor execution. I have yet to see a "bad" review posted on the companies website, and cannot believe that others are not experiencing the same issues that my co workers and I have seen.

Vendor Response

by ClockShark on April 06, 2018

Hi, Steve! We appreciate your review of ClockShark here on Capterra. We're sorry to hear that you've noticed some occasional glitches within the Android mobile app, but please know that we are committed to making sure ClockShark is working 100% correctly for your team, 100% of the time. :) Feel free to reply to this message, Steve, and together, you and I can work to resolve any in-app issues you have noticed. Some of the things you have mentioned here are features, and not bugs, so a brief explanation may prove helpful. If it's easier for you to call, you can quickly reach our Customer Success team @ 1.800.828.0689. We're happy to help! We're glad to have you as part of the ClockShark team, Steve, and your feedback is immensely valuable to us as we work to improve ClockShark for our customers. Anytime you have any questions or suggestions, just let us know. Have a fantastic day! -Morgan @ ClockShark-

Overall happy with it.

Apr 04, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Having access to real time locations, scheduling multiple guys at one job, not having to use paper time sheets anymore.

Cons: Errors with logging in mobile (the field guys always get log in errors); having to uninstall and reinstall the app; some of the functionalities.

Vendor Response

by ClockShark on April 05, 2018

Hi, Amy! Glad to hear that ClockShark is helping so much with scheduling, and that you're no longer using those pesky paper timesheets anymore! :) If your employees are still experiencing any trouble with the mobile app, feel free to let our Customer Success team know @ 1.800.828.0689. We would love to make sure ClockShark is working 100% successfully for your team! You can also just reply to this email, and I'll personally respond, Amy. Glad to have you as part of the ClockShark team, Amy! I hope you have a wonderful rest of your day! -Morgan @ ClockShark-

Very Simple to Use

Apr 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It is not complicated to use and customization options for any type of business. Easy for employees to use.

Cons: It does not integrate with QuickBooks Desktop "Full" Service Payroll like it does with Desktop Self Service Payroll .

Overall: Payroll done easy

it's easy to make a schedule and control it.

Apr 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1. it is very easy to set up the schedule with calendar form
2. nice report functions to follow up the detail jobs
3. easy to find out where's my service tech

Cons: 1. need to add customer data base
2. need to add type of service data base
3. need to add products data base

Very simple interface, easy for myself (payroll) and crew. Best time-tracker we have used.

Apr 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: The Geo-tracking features and ease of use are excellent. Reminders when crew members reach job-sites helps to mitigate forgetful employees.

Cons: Only con I can think of is viewing detailed time-sheets for each employee on a monthly or bi-weekly format so that we can quickly/easily ensure the location/time of each clock-in.

Overall: Saved a ton of time and conflict with employees using this software. Never any debate over hours worked per employee and project.

Clock Shark has simplified every thing, and freed up a lot of time.

Apr 01, 2018
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: This software has organized and simplified my billing and pay role. I am able to keep up with every thing more accurately. Thank you Clock Shark.

Cons: I wish that my company's logo could be added to the print outs alongside the clock shark logo. Other than that Clock Shark is perfect for me.

Overall: Time and money saveings.

Amazing staff!

Mar 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Not the software, but the staff is phenomenal. I have chatted in so many times (they are probably sick of me) and they are very quick and responsive each time. They are incredibly friendly and personable. They don't rush or make me feel annoying!

Cons: Nothing. The app is super easy to use and if you map something in QuickBooks you don't have to re map in ClockShark which is super awesome.

Super simple front end experience- with robust back end code

Mar 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: For me the best part of this softwear is the sync to Quickbooks online, making running payroll a breeze

Cons: Its not the software's fault by any means, but Running the App drains the batteries of my employees.

Overall: time saved

Clockshark is awewome, it has really streamlined our payroll management. Job progress.

Mar 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It has streamlined payroll, also great for keeping payroll records for Workers Comp audits. Upon completion of projects we can easily look at production and see if the job came in the time frame we estimated.

Cons: I have no Cons whatsoever. Our office ,Manager love it!! No Cons. Our employees love it, they get paid for every minute they work,

Overall: My business runs better and is more productive. Crews are more productive as we are monitoring project working hours.

Clock shark has made it very easy for us keep track of our employees time.

Mar 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We are able to run reports showing the labor on specific jobs as well as individual employees times. I also love the GPS feature so I can see where our employees are when they clock in and out.

Cons: It sometimes does not stay connected to quickbooks so the job names are not available for the employees to select.

ClockShark has been a great tool for our marketing dept.

Mar 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The software has been easy to use and ClockShark is constantly adding useful new features. We run a large event marketing team across multiple states and the app saves us time in scheduling and saved us money with the GPS tagging. We can easily identify if someone isn't where they are supposed to be while on the clock.

Cons: The only issues we have are the updates will occasionally require our staff to uninstall and then reinstall the app. This usually handles the issue, but when it hasn't the ClockShark team has always been responsive in handling any issues.

Works well along with GPS

Mar 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Pros: Can tell if employees are clocking in and clocking out at the job site due to GPS.
It has satellite to check where employees are if they are out of bounds during work hours.

Cons: Cost could be a little less, employees do not have to worry about filling out a daily time sheet and getting it to the office for payroll when working out out of town.

Capterra-loader

Easy to use app-will also track your employees as long as they are using the app

Mar 30, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I like the tracking function, I can make sure my employees really are on the job they say they are, and show a client later that they were there if there's a question about billing.

The app is easy to use, you can also set up alerts so you know if someone did not punch in or if they did not punch out.

Cons: Checking payroll to make sure it is accurate can be difficult because the calendar does not stroller from the top of the screen as you move through employees. If you have more than 10 or 15 employees ' we have about 100 - it can be a little tedious. Employees can also be logged in more than 24 hours if they switch from job description to job description, meaning if they work snow for 18 hours and then Office, then forget to log out they can be logged in for 42 hours total.

Always works never had it crash or go down.

Mar 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ease in which I can produce time cards for my book keeper to cut checks. I like to check in and see who's working at all times too.

Cons: The gps tracking is nice. But still needs a little more work. When you log in from your Phone , sometimes you have to exit and try again. Not a big deal, but seems like theres a glitch there.

we use clock daily its easy for our crews to clock in on site

Mar 30, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: this soft is easy to report and gather reports. it also is user friendly and easy for our crews to access hours and clock in and track hours worked.

Cons: I'd like to see a section or more options for third shift workers. a lot of our jobs are third shift and we scroll and adjust with this software.

Clock shark is the most user friendly timekeeping app that I have ever used!

Mar 30, 2018
5/5
Overall
5 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: clock shark is so user friendly as well as ease of job reporting and employee tracking. The customer service is outstanding!!!! I have never been disappointed or not had a situation resolved.

Cons: I have not found anything negative about clock shark since I have been using it. It syncs very well with my quickbooks and if I have any questions i have always been able to call and have them resolved immediately with a friendly voice!

Overall: More time to focus on other areas of my job instead of time keeping. I am thoroughly pleased with clockshark!

By far the best investment for paperless time cards and employee tracking!!

Mar 30, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Being able to run a report at the end of a work day or week to bill out a job is amazing, no waiting for an end of a pay period to collect time cards. Scheduling the crews for the next week or day that also gives the employee job address, linking to navigation is great. No more calling each employee the night before to give directions.

Cons: Not being able to run a full 365 day report on all levels of reports is the only thing I can think of that would be con for me.

Overall: Time keeping without paper time cards. Instant report writing when needed. See who is working and know their are at the correct job from any device. Payroll preparation with time sheets all in one place.

I love how easy it is to use and the scheduling feature is wonderful.

Mar 30, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The layout of both mobile and desk top. It also links to my quickbooks making payday go a lot smoother.

Cons: I wish it had a front facing picture clock in the feature. Also, it would be nice for the billing not to be a person, but as a group.

Capterra-loader

Fantastic app for tracking my crew!

Mar 30, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: ClockShark has made tracking my crews' hours a snap. The GPS stamp for clock ins and outs has help to keep my crews hours much more accurate!

Cons: I truly would love to see a mobile administration option. When there is an issue with an employee's account or if I want to create a new login in the field, I cannot. It must wait until I am back in front of a computer to use the full website.

Overall: I can manage my crews' hours much more effectively!

Works good, some trouble dropping siganl

Mar 30, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: you have a printed copy of time to use when billing, this shows true time used you can send to customer. This clears up any doubts the customer may have about time.

Cons: Hard on Battery, workers may have battery failure later in the day this causes trouble with workers wanting company to supply a cell phone. This would make it costly.

Time sheets print out send in for payroll

Mar 30, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Tracking of time for every job easy to switch between jobs easy to read form when printed out . Weekly reports are easy to set up and send in for pay roll that is outsourced

Cons: The GPS tracking is not as accurate as I would like it to be. When adding in note there's too many steps you need to take to get the note into your form

Overall: In less than 5 minutes I've printed out weekly report for payroll that is sent is an outsource

Easy to use and packed with features

Mar 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The app works well on your phone and gives you the information about your crew when you need it. Makes payroll simple

Cons: I really like the app but sometimes I want to enter time manually and not with a start and stop time.
Currently, this is not an option. You have to enter a start and stop time for manual entry.

ClockShark is fantastic

Mar 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have had no problems with this software and it works fine every time I use it. We have been using it for about 5 years now and like the software. It works fine for our company and we use it every day.

Overall: Staying on top of all our employees on a daily basis know where there are and keeping track of their hours for payroll purposes

its a very helpful software for the type of business i got.

Mar 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: the most i like about this software is, that now i don't have to be dealing with all those employees time sheets fill out wrong.

Cons: there's nothing that i don't like about this software, it just fits perfect for my business. and its easy for my clients to understand it.

Excellent

Mar 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, flexibility, reporting, job location accessibility tracking employees, love seeing if employees really are on jobsite.

Cons: See timesheets fully on phones. Being charged for employees that do not have to use Clockshark but are administrators.

Our business has enjoyed using ClockShark. It has been a great addition!

Mar 29, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Employee tracking is my favorite part of this app. My least favorite part of this review process is the constant rejection for too few characters typed, make it easy!!

Cons: Not enough options for breakdown of hours/reports. I would like to be able to pull a report for each task.

Overall: An easy and affordable way for my guys to clock in

Great application to keep tabs or tracking of employees

Mar 29, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: As an HR manager as well, I love the fact that this application allows my employees at my small business to clock in and out for their shifts hassle free and the GPS time stamp is very helpful when the time comes to run audits on the staff.

Cons: Only real thing im not too fond of about this application is the fact that I am a manager a manager/owner and i am in the field A LOT! It is extremely difficult to see everything and utilize this application. I really hope there will be improvements to that soon.

Capterra-loader

It's a work in progress. Employees ars slow to change but the people at ClockShark have been great.

Mar 28, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, by that I mean I am not technically proficient but I was able to handle it quite well. The support staff is excellent. They answer questions within minutes and often will do it for you .

Cons: Getting my employees organized and in the habit of using daily. Setting some up is challenging. Some no email. some no computer but we are able to work around those issues with supports help.

Overall: Save time chasing time cards. More accurate job costing pays for it self in the first week. Reports help with the bidding process.

Excellent product for time keeping purposes

Mar 28, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Ease of use at office level and employee level. Geographic tracking is a great option and ability for employees to make job site name notations.

Cons: Would like better consolidated time sheet printouts and ability for employees to electronically sign time sheet.

As a new subscriber I find this system so time saving and so easy to use!

Mar 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use and the ability to get help immediately. No long wait times for answers to any problems I thought I had encountered.

Cons: Truly I have never has any issues so far. Everything has been wonderful. So just to let you know so far the whole system is wonderful!!

Best time keeping app on the market

Mar 28, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This software is easy to use and is identical across platforms. Weather I am using my laptop interface or the app on my phone the use is the same and the sync is almost instant.

Cons: There is only one thing that could make this better and that is if you could invoice from Clock Shark as well. This is not important because I also use QB to track my expenses but it would be convenient.

We love Clock Shark it has made doing payroll much easier as well as billing.

Mar 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Being able to give out schedules easily. And getting everyone's hours daily. We also like the new feature that enables us to see where they are and how long they stay there. We have had employees try to object to using it but we told them it is the only way you can work for us is to use the program.

Cons: We had a scheduling problem at first but we figured out how to make it work for us because we go to multiple locations in a day. We would also love a mileage feature eventually.

Has made tracking our workforce much easier. A big plus in our book!

Mar 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the ease of use, with a couple of keystrokes I can see who is where and when. Saves lots of phone calls.

Cons: Weekly time sheet not available on phone app the same as you can view it on the computer screen.
It sure would be nice to see that whole work week from the phone app when I'm away from my desk.

Overall: Saves me lots of time compiling payroll.

Easy to use program.

Mar 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use, great customer support. Works with quickbooks. Reports are great.
Helps with job costs.

Cons: The scheduling takes a lot of time but getting better. Guys in the field don't use it correctly but working on that.

Exceeded expectations, saves our company thousands a year.

Mar 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Tailored to fit our company weekly payroll cycle, GPS location where the employee signs in is great, very easy to use and only takes minutes to retrieve the hours for the week.

Cons: It would be nice if you received an email weekly with our employees hours, but besides that the software has been great and very easy to use.

Overall: With the hours calculated to the minute we save about 10% on the payroll.

Easy to use. Laid out out very will. Functional easy to understand. My employees like it.

Mar 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Tracking my employees time. See on a map where each one is working. Receive a email if they go outside of the boundary of the work site.

Cons: It sometimes logs my employees out of the web site for no reason whatsoever. Stops their time. Sometimes shows them out bounds on the worksite that they never left.

This app has made keeping track of our field crew so much easier!

Mar 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Clockshark is easy to use for our field crew and has really helped us streamline timesheets which in turn helps make billing easier too. The report features allow the office to pull time for service calls as well as our larger projects quickly. Another great feature for us is the GPS tracking- it allows us to make sure our crew is clocking in on job sites and not cheating time by clocking in early. The reports feature is also a time saver- especially for calculating payroll hours. As our team has grown, Clockshark has really made a difference in our office!

Cons: I have no cons to list- this app is doing exactly what we wanted/expected- tracking crew, tasks, and time.

Overall: The benefits include time savings, better tracking of time, streamlining payroll and billing, as well as pulling reports for individual job costing is easy.

As administrator I'm happy with overall functionality but employees are having a hard time.

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We bought it primarily for job costing and tracking of where the crew is. We started out with everyone using it and now I have to constantly go in and edit everyone. A few of our guys got new phones and they don't remember their passwords to download app. I'm in the process of having another crew meeting to get everyone but on board. This is becoming very frustrating and taking a lot of my time because it's not being used like it should. That's no fault of the program but lack of communication with the crew. I'm considering having two foreman in charge of entering everyones time each day. I may need some help with training them on that!

Cons: Many areas in our county dont get cell service which messes up their times. Also, our crew is all hispanic and they don't understand the importance of clocking

Overall: Job costing

Vendor Response

by ClockShark on March 28, 2018

Hi there, Anna! So glad to hear that as the administrator, you're loving the app's features and the easy job costing. That's wonderful! :) Since you mentioned re-educating your employees on best practices within the ClockShark app, I wanted to share that we'd be happy to help you out with that. If you need any resources, have any questions, or just would like someone to cheer you on, feel free to give our Customer Success team a quick message at hello@clockshark.com. Of course, you're always welcome to give us a call too @ 1.800.828.0689. We're here to help! The CrewClock feature sounds perfect for the two foreman you plan to have enter employees' timesheets. So glad to have you as part of the ClockShark team, Anna! I hope you have a spectacular Wednesday! -Morgan @ ClockShark-

Easy to navigate and understand, simplified scheduling!

Mar 27, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: We can combine payroll hours, scheduling, and job progression all in one place. Really lets everyone stay in one place to help each other out and know where our people are on the job and at our location.

Cons: I would like to see more daily reports. Weekly reports are too late. By the time I need to see something its too late.

Overall: Saving time and money by combining what we do with other software into one place.

Vendor Response

by ClockShark on March 28, 2018

Hi There, Carrie! :) Thanks for sharing such a powerful review of ClockShark. It's put a smile on all our faces today because we're so happy when ClockShark saves you time & money, while helping your business run smoothly. Thanks for the suggestion about the daily reports. We love to get feedback about the current features so we can improve them for you. If you have any other recommendations or thoughts, please feel free to send 'em in to morgan@clockshark.com. We're delighted to have you as part of the ClockShark team, Carrie! Have a splendid rest of your week! -Morgan @ ClockShark-

Over all very easy to use and learn, best time manager software I have used, love the gps functions

Mar 27, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and learn, Timesheet is simply put great, and the gps functions are a great help with our workforce

Cons: Needs better functionality on filtering, would love to be able to gps ping the phones, would be useful to be able to customize a little more, for instance the company settings

Overall: More control over workforce, better data for charging customers

Vendor Response

by ClockShark on March 28, 2018

Hi There! Thanks for the upbeat and positive review of ClockShark. We're really thrilled to hear that ClockShark is working so well for you and has been easy to learn, simple to use, and helpful to have around! :) Have a wonderful day, and please let us know if there's anything we can help out with! Glad to have you as part of the ClockShark team! -Morgan @ ClockShark-

Clockshark is a great tool for time tracking for multiple jobs.

Mar 26, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the ability to switch in between jobs several times during the day with accurate time reporting. The weakest link here is often times the operator (me forgetting to switch jobs or task). Learning the basics of the system started to come naturally after a few days and one call to customer service. Customer service has also been very good. Fast solutions to problems and direct connections with out long holds to talk with a real live representative.

Cons: Switching in between jobs and task can be a bit clunky. The gps feature always asking questions is a bit annoying. Also, the geo fencing really eats up a battery quickly on a mobile devise. I have found myself quickly switching jobs only to come back later and see that there is a question about turning on the tracking. Very annoying. I have mentioned this to customer service and it sounds like this is a common complaint.

Overall: Time tracking for multiple jobs quickly and easily.

SATISFACTORY

Mar 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: EASE OF USE FOR EMPLOYEES AS WELL AS OUR ACCOUNTING DEPARTMENT FOR JOB COSTING. ALSO LIKE THE GPS FUNCTION.

Cons: I WISH CREW CLOCK WAS INTEGRATED INTO THE DESKTOP FUNCTION. IT WOULD BE MORE EFFICIENT FOR MY USE.

The best customer support

Mar 26, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's easy to use and has all the features we need to keep track of employees and job labor costs. The customer support is quick to respond and goes the extra mile to help, helped me through a technical problem with Quickbooks and probably cut down my time on the phone with them by at least half.

Cons: I haven't encountered any problems yet. Sometimes our employees have trouble finding jobs, but it is because they forget to sync the app.

its slow

Mar 26, 2018
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: don't have to be at shop to clock in or out. can leave from home. can add notes to admin. that's about it

Cons: it is so slow and at times will not work you have to try for at least 15 min to clock out for lunch that's about it.

Vendor Response

by ClockShark on March 27, 2018

Hi, Mary! Thanks for sharing your review of ClockShark here on Capterra. We love hearing your feedback! Glad to hear that clocking in and out is much more convenient. :) Sometimes, poor data connectivity or weak wifi can slow down how fast ClockShark is running, but if this persists, would you please give us a call at 1.800.828.0689? We'd love to help out and make sure ClockShark is working as fast as it's supposed to. :) Glad to have you as part of the ClockShark team, Mary! :) Have a wonderful week! -Morgan @ ClockShark-

Great for the money

Mar 26, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: tracking employees, seeing exactly how long each employee was at each job, employees able to see their jobs on their phones before they come in.

Cons: This is a great program for some companies although for my company it doesn't exactly fit, my needs but I'm making it work as the price is great. We love the fact that we can track our employees which alot of other programs don't do. so we just have to weigh our options whats most important.
no phone numbers
cant see all the details of each job on the desktop. I have to click on it and still have to look up the address when trying to book apts in the same area of town.

Easy to use

Mar 26, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple, works well and good customer support.

Cons: Reporting, very limited in reports, some only have 30-day reporting which means running multiple reports to get needed information

Overall: Keeps track of our our time and provides quick upload to Quickbooks

Clock Shark has enabled us to clock employee start and finish time with ease, improving pay day.

Mar 26, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The one of the best feature for our business is the simplicity of the software for employees to use.
Clock Shark support is immediate which means our business does not have any down time.
We also love the ability to add numerous attachments to shifts for download by Administration staff.

Cons: We would like to be able to have more flexibility to enter our own details in regards to shift lengths and pay rates to calculate more accurate hours to reflect overtime for reports on pay day. One size does not fit all in this regard.