# ClockShark Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ClockShark the right Time Clock solution for you? Explore 1910 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/155467/ClockShark/reviews

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ClockShark

4.7 (1910)

[View alternatives](https://www.capterra.com/p/155467/ClockShark/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of ClockShark

Ease of use

4.7

Customer Service

4.8

## Pros and Cons in Reviews

ME

Marvin E

EstimatorConstruction, 2 - 10 employeesUsed the software for: 1-2 years.

“ClockShark has helped our field team manage their time in a very easy way, that in the office we are able to process payments securely and accurately thanks to the time tracking and attendance verification.“

May 19, 2025

CF

Carla F

Chief Financial Officer / HR AdministratorNon-Profit Organization Management, 51 - 200 employeesUsed the software for: More than 2 years.

“Although the GPS tracking allows for tracking employees during work shifts, the system has many glitches and inconsistencies such as showing someone leave the country and return within an hour. Or reflecting their position as in the middle of the woods or a nearby lake.“

June 8, 2023

AC

Abigail C

CrochetApparel & Fashion, 2 - 10 employeesUsed the software for: Less than 6 months.

“ClockShark is helpful for tracking employee time and jobs, especially for construction or field work.“

October 30, 2025

SN

Sylla N

CreatorArts and Crafts, Self-employedUsed the software for: 6-12 months.

“Expenses and limited integrations, lack of customization in reports“

November 22, 2024

MP

Maria Eleonora P

OwnerPublishing, 2 - 10 employeesUsed the software for: I used a free trial.

“ClockShark is designed for recording labor costs and timesheet data, useful for big companies with many employee.“

June 16, 2025

Peter N

CEOBusiness Supplies and Equipment, 2 - 10 employeesUsed the software for: Less than 6 months.

“The only issue I've had with Clockshark is that occasionally after adding jobs on the desktop, they won't show up in my employees' apps, and it takes a little while to refresh.“

August 8, 2023

Yatra P

Omni AssociateRetail, 10,001+ employeesUsed the software for: I used a free trial.

“It is simple and easy to use with great customization, scheduling, payroll and time tracking.“

January 14, 2026

CR

Cheyenne R

adminConstruction, 11 - 50 employeesUsed the software for: 1-2 years.

“Not the best customer service and defiantly has server issues a lot“

October 22, 2024

## Showing most helpful reviews

Showing 1-25 of 1910 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Marla P.  
Finance Manager  
Construction  
Used the software for: 2+ years

### "Best App to save Time & maximise profits!!!!"

January 13, 2023

5.0

First thing first-Cost, especially when companies allocate budgets for software. This is very affordable and more advanced that the regular apps/machines as the info generated is realistic & accurate especially with the GPS tool & "Geo-Fencing" abilities.

Pros

First of all, the set up and training was super easy!!! I love that it can be used via both web & cell phones. This app tracks employees far beyond time-in and time-out. It also allows you to follow the total hours taken when completing tasks/projects with no hassle. The jobs, tasks and employees were all easily added and the reports are also the best and precise on hours for projects and employees. I am over the top satisfied that we have switched to ClockShark!!!

Cons

So far, ClockShark actually meets our requirements at our company but if I had to pin point any additional wants, I would like further accounting systems to be linked to this one to create more expansive reports. Other than that, this is great for any company!!!

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

My company is finally able to obtain detailed manpower hours and job cost report for each separate job. There is more accuracy of data in a shorter period of time thus maximizing overall profits! The workers are more efficient and punctuality and regularity has been taken more seriously due to the "Geo-fencing" features. Our employees are thrilled that that they get lunch break reminders!! Its the "ease of mind" feeling you get as an employer when dealing with lots of manpower at different projects & contracts.

Review Source

VR

Verified Reviewer  
Operations Manager  
Real Estate  
Used the software for: 6-12 months

### "Almost perfect for a simple all in one solution"

December 8, 2021

4.0

Pros

Easy to use. Clean and simple user interface. Reliable. Have not experienced server downtown whereas we have often with other apps. Employee schedule is very useful especially with being able to see the roster in the Y-axis and the week's days in the X-axis. Customer support is very helpful and fast at responding. Customer support really makes this company/software stand out.

Cons

Better project management features. For example, gantt charts, to-do lists, and template building. Managing job sites is also very difficult past a couple dozen. It would be amazing to bulk edit e.g. select multiple job sites and edit details such as Client information or group them together under a category/group/folder.

Alternatives considered

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/)

Reason for choosing ClockShark

For simplicity. Team working in the field already had familiarity with clocking time on the mobile app.

Review Source

TD

Toni D.  
Administrator  
Construction  
Used the software for: 6-12 months

### "Terrible!"

February 8, 2021

1.0

This application just did not work for us. It might work for a small service industry such as an HVAC or Plumbing company that doesn't do Prevailing Wage rates, but even then, the GPS is not reliable. We ran as fast as we could away from this application when our 1 year contract was up.

Pros

The only good thing about the application is the scheduling section. We liked the drag and drop feature for either the employee or the job. Adding additional shifts and/or employees to a job was very easy as well.

Cons

There are so many things we did not like about this application. 1. GPS IS UNRELIABLE! I could sit right at my desk, clock in, and it would show me clocking in 3 miles away. I have a new phone with great Verizon service. The GPS should have been accurate. Unfortunately, this happened to at least one or more employees on a daily basis. 2. No way to track Prevailing Wage. There is no way to set a prevailing wage rate for a job. I would have to manually go into the weekly time report and change and re-add the wages for those jobs. 3. REPORTS - The reports are AWFUL! No way to customize them other than the basic per job or per employee, and date. So many of them were useless, and none of them are accurate for us because of the fluctuation in prevailing wage rates. 4.0 CUSTOMER SERVICE was almost NON-EXSISTANT! After several months of asking for help with the GPS and Reports, we pretty much was ignored because they couldn't help us. I was asked repeatedly to rate them, and kept sending messages about the issues, but didn't get any reply. It took 6 months to get an automated e-mail reply for one of our inquiries.

Review Source

Response from Simpro Software

February 16, 2021

Hi Toni, thanks for your feedback and sorry to hear that ClockShark was not a good fit for your company. I've reviewed your account and the history of communications with the support team and your account rep. It seems that there were indeed some features that were particularly important to your company, that we did not have. I understand why this would be frustrating. As the CEO here, I'd like to go on the record though to state that as far as I can tell, nobody on our team failed to reply to you at any point and I do find extensive conversation history where our team worked closely with you to do our best to explain how things work, what the possibilities are, and confirm that we'd pass along your feature requests for consideration by the product team for possible future implementation. We wish we could build every feature every customer wants, we truly do. Unfortunately it's not possible. Regardless, I apologize for anything we did to cause you to feel bad about the experience.

Sheila B.  
Director of Operations  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Take the leap...."

December 28, 2021

5.0

Support is top notch and you can always get a human being. We left QuickBooks time due to bugs and not being able to get to someone when we needed them. This was a little more than what they charged but so worth it. It has been a bit of a learning curve but the team at ClockShark was always there to help me through it. You won't be disappointed. This is great software and a great team behind it.

Pros

Ease of use. Availability: web or mobile. Fantastic support team.

Cons

No cons....we would like the ability to put holidays in the time off section but it's not a dealbreaker in the least.

Switched from

[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)

Too many bugs and lack of real support with QuickBooks Time

Review Source

Heather C.  
Senior Research Associate  
Farming  
Used the software for: Less than 6 months

### "Fantastic Application!"

May 14, 2020

5.0

We moved from a complicated spreadsheet and paper timesheets to this system and it has been a fantastic overhaul. We are saving time and coordination efforts already just by using the clock in / out feature. Here this week we will be moving forward with the scheduling feature as well.

Pros

The software is very easy to use. The tutorial for mobile use is great and all of our employees have been able to adjust very easily. The scheduling aspect is top tier (we did a LOT of research on you and your competitors.)

Cons

It would be great if there was a way for each employee to flag time issues that wasn't just a note, like a push notification. Also, we would love it if you had a mass messaging option (but I've heard you are working on it!)

Alternatives considered

[Humanity Schedule](https://www.capterra.com/p/248404/Humanity/)[Sling](https://www.capterra.com/p/142542/Sling/)[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[ScheduleFlex](https://www.capterra.com/p/81956/ScheduleFlex/)

Reason for choosing ClockShark

The cost was really competitive for the features you offered. We liked ios and android. We needed a mobile application that was fully functional and easy to use. Your scheduling software ROCKS when compared to others.

Review Source

Response from Simpro Software

June 5, 2020

Hello Heather, Thank you for your 5-star review! Glad to hear that ClockShark is easy for you and your employees to use. Feel free to reach out to us anytime at 800-828-0689 or by emailing help@clockshark.com! We're always here to help and love talking with customers and hearing feature requests.

Alicia C.  
National Recruiting Manager  
Human Resources  
Used the software for: Less than 6 months

### "Light weight and easy to use "

September 13, 2021

5.0

Pros

The ease of the mobile clocking-in and out.

Cons

No cons - at first it was annoying to do the 2 step clock in and clock out (choose task choose company). I just want a button.

Switched from

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

2 major factors were price and the fact that Paychex dropped the ball on every task we initiated with them. 3 new hires didn't get checks for weeks.

Review Source

AH

Adam H.  
Installer  
Construction  
Used the software for: 2+ years

### "On time all the time"

May 16, 2025

4.0

Before using clock shark there was disputes with my time card, but now that I’m using clock shark there is none

Pros

It does all the work for me so I don’t have to . Keeps track of my breaks and lunches

Cons

I don’t think that there was anything that I don’t like about clock shark . It’s very accurate with the times I punch out and the times I punch you in so there’s no more disputes and if I was late.

Review Source

Response from Simpro Software

June 16, 2025

Hi Adam, Thank you so much for your positive review! We're happy to hear that ClockShark has made such a positive impact on your work routine. We designed ClockShark to make time tracking as seamless and reliable as possible, and we're glad it's meeting your needs. Thanks again for choosing ClockShark! Best regards Louise

ME

Marvin E.  
Estimator  
Construction  
Used the software for: 1-2 years

### "One of the Best Time Management Tools"

May 19, 2025

5.0

Our overall experience has been great not only for the human resources people, but for me and my team, as estimators, we have been able to track production time for specific projects which helped us get better results in labor costs.

Pros

ClockShark has helped our field team manage their time in a very easy way, that in the office we are able to process payments securely and accurately thanks to the time tracking and attendance verification.

Cons

Up until now, I haven't found anything that we dislike about this software, except for its cost, which I think it's a little high per user.

Review Source

Response from Simpro Software

June 16, 2025

Hi Marvin, Thank you for sharing your positive experience with ClockShark! We're delighted to hear that it has become an essential tool for your field team and office operations. We understand that cost is an important consideration, and we strive to provide value that justifies the investment. Your feedback is invaluable as we continue to improve our services. Thank you for choosing ClockShark and for your kind words! Best regards Louise

BO

Bryanna O.  
Office Manager  
Environmental Services  
Used the software for: 6-12 months

### "ClockShark Review"

April 10, 2025

5.0

Overall the experience with using ClockShark has been well received.

Pros

Easy to use for clocking in and clocking out for our employees.

Cons

If we didn't like ClockShark we would not be using it. This is a great product.

Review Source

Response from Simpro Software

April 15, 2025

Hi Bryanna, Thank you for the fantastic review! We're so glad to hear that ClockShark is working well for your team. It's great to know that it's making clocking in and out easy for everyone. We appreciate your support! Best regards Louise

BD

Blake D.  
Trades specialist  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Clockshark works "

January 10, 2025

5.0

I like that it’s easy to set up and can be used anywhere.

Pros

Ease of use and can be used with no signal on the mobile.

Cons

The cost per user is too much for such a simple program.

Review Source

Response from Simpro Software

April 14, 2025

Hi Blake Thank you for your 5-star review! We're delighted to hear that you find Clockshark easy to use and appreciate its functionality, even in areas with no signal. It's great to know that the setup process has been smooth for you and that our mobile capabilities are meeting your needs. We understand your concern about the cost per user. We strive to provide the best value by continuously enhancing our features and support. Your feedback is important to us, and we'll take it into consideration as we work to improve our services. Thank you for choosing Clockshark. Best wishes Louise

MW

Molly W.  
Administrative Assistant  
Construction  
Used the software for: 2+ years

### "Great product"

July 7, 2020

5.0

Overall experience has been great. Great price point, great customer service. They are always evolving and that is what keeps us here. They are willing to make adjustments based on the ever change environment and needs of their customers.

Pros

Customer service is beyond fantastic! The team really cares about the feedback and suggestions they receive and do their best to implement as much as they can. The simplicity to the user is great as we have technicians that need things to be quick and simple. Reports have come along way in the past year. They give a lot of information and you are able to customize them a bit more now. Implementation is quick and easy. Works amazingly well with QuickBooks and other similar software.

Cons

There are some changes I would make personally to fit our needs. There isn't any real cons with Clockshark honestly. It does what we need it to do and the things it doesn't are simply requests we'd like to see to fit us better as a company.

Alternatives considered

[Time Tracker](https://www.capterra.com/p/122309/eBillity-Time-Tracker/)[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[Jonas Construction Software](https://www.capterra.com/p/25050/Jonas-Construction-Software/)[Time Clock Wizard](https://www.capterra.com/p/154850/Time-Clock-Wizard/)

Reason for choosing ClockShark

We liked the fact that ClockShark would would seamlessly with QuickBooks and we did not need to change our software completely. It was also the right price point for us with the number of employees we had at the time.

Switched from

[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)

TSheets was not working back then on a mobile app and it was too complicated for our technicians.

Review Source

Response from Simpro Software

July 28, 2020

Hi Molly! Thank you for the review. So glad to hear our customer support team was able to help you in the past. That's great that your technicians can get their work completed faster with ClockShark. Feel free to reach out to us anytime at 800-828-0689 or by emailing help@clockshark.com! We're always here to help and love talking with customers and hearing feature requests.

JH

Jeanette H.  
Junior Controller  
Construction  
Used the software for: Less than 6 months

### "Never Going Back to Paper!"

September 29, 2021

4.0

This product is so simple to use, all of our employees caught on in no time at all! The support staff are amazing - quick responses and always so eager to help. Having this software has not only increased the accuracy of our payroll and job cost reporting it has also added a whole new level of verifiability to our data. Not to mention that it is one of the most affordable apps on the market. DEFINITELY best value for your dollar.

Pros

The most important feature of ClockShark is how simple it is to use. We were very hesitant to transition from bi-weekly paper timesheets to a real time, time tracking app for fear of employee push back. That being said the transition has been seamless due to how easy the app makes using it!

Cons

There are some limited functionalities (ie. alerts/notifications are not as customizable as I would like). That being said the development team are eager to hear product suggestions and are constantly working on developing and improving the software.

Alternatives considered

[Clockify](https://www.capterra.com/p/169607/Clockify/)

Reason for choosing ClockShark

Seemed like the best value for the dollar and found it very user friendly during the trial. Plus the customer support was amazing!

Review Source

MEP

Maria Eleonora P.  
Owner  
Publishing  
Used the software for: I used a free trial

### "Human Resources made easy"

June 16, 2025

5.0

Good! This app is professionally designed and has two different premium plans, suitable for different needs.

Pros

ClockShark is designed for recording labor costs and timesheet data, useful for big companies with many employee.

Cons

The app works well and helps making human resources easier then ever. It can also be integrated with other softwares.

Review Source

Response from Simpro Software

June 23, 2025

Hi Maria Thank you for sharing your positive review of ClockShark! We're happy to hear that you find the app useful for recording labor costs and timesheet data. It's great to know that the integration capabilities and ease of use have made human resources management easier for you. We appreciate you taking the time to leave us a review. Best regards Louise

EW

Erin W.  
HR Manager Administrative Assistant Payroll Specialist  
Hospital & Health Care  
Used the software for: 1-2 years

### "ClockShark Easiest for Payroll Beginners"

September 12, 2024

5.0

ClockShark is one of the best apps I have ever used for time-keeping. I love that I was able to navigate the software on my own but when I did have questions, their help desk had easy & quick communication.

Pros

ClockShark is extremely user friendly! As a HR Manager/Payroll Specialist it makes my daily & weekly job a piece of cake!

Cons

I did not have any cons using ClockShark for the 2 years that I did use it.

Review Source

RE

Renee E.  
Title Processor  
Real Estate  
Used the software for: 6-12 months

### "Clock in and out"

October 11, 2024

5.0

Great! Easy to work with for all employees.

Pros

Ease of access & time tracking. I like how user friendly it is

Cons

Not much to not like- I love the app and ease of use

Review Source

JW

John W.  
Engineer  
Security and Investigations  
Used the software for: I used a free trial

### "Great way to keep track of hours"

June 10, 2024

5.0

Pros

What I like most about ClockShark is it tracks your hours down and sends them to employer and don’t need to fill out paperwork anymore for overtime. Which is far better for the planet

Cons

I haven’t came across anything yet which I dislike about clockshark yet

Review Source

Devendra Kumar S.  
Manager  
Information Technology and Services  
Used the software for: 1-2 years

### ""Revolutionize Your Employee Time tracking with ClockShark Software:A Game-Changer for Your Business"

April 2, 2023

4.0

In my experience with ClockShark, it has proven to be a popular and efficient time-tracking software for companies that employ remote or mobile workers. The platform is equipped with a wide range of features such as clock-in and out, scheduling, time tracking, and project management tools that are very useful for managers. Additionally, ClockShark can be easily integrated with popular payroll and accounting software like QuickBooks, ADP, and Gusto. Users have reported a positive experience with the user-friendly interface, video tutorials, and knowledge base. However, some users have had challenges with the mobile app's GPS tracking and syncing data. The software also lacks invoicing capabilities, which may be an issue for some businesses. Despite these limitations, ClockShark remains a widely used and effective time-tracking software.

Pros

I can attest to the numerous impactful features that make it a popular choice. The mobile time tracking feature is particularly useful, allowing employees to track their time on the go using their mobile devices. I also appreciate the real-time reporting feature, which enables managers to access up-to-date information on employee time and attendance. Additionally, the vacation/leave tracking feature helps me manage employee time off requests and ensures adequate staffing.What I find most impressive are the product's user-friendly interface and straightforward navigation. ClockShark also provides excellent customer support, with responsive and helpful representatives available to assist with any questions or issues.Integration with existing business processes can vary depending on organizational needs. Nevertheless, ClockShark offers several integrations with popular software platforms like QuickBooks and ADP, which helps to streamline workflows and reduce data entry time.Overall, ClockShark is a comprehensive and dependable time-tracking solution that caters to businesses of all sizes.

Cons

In my experience, some common issues with ClockShark include difficulty with the mobile app, especially when it comes to GPS tracking and syncing data. The integration process can also be challenging, particularly with custom data mappings. Moreover, some users have reported that the software lacks invoicing capabilities, which can be a disadvantage for some businesses.

Review Source

AM

Addie M.  
Office Manager  
Construction  
Used the software for: 6-12 months

### "Robust time tracking software with lots of extra features"

October 28, 2021

5.0

I am glad we switched to ClockShark. Their customer service is really responsive and you don't sit on hold for hours. They have a suggestion box for features users are interested in. Overall my experience has been great and when I hear other folks are looking for a time tracking solution I always recommend ClockShark.

Pros

This software ticked all the boxes I was looking for: time tracking with GPS location, GPS tracking while clocked in, a mobile app, crew clock-in, and kiosk ability, a web dashboard that's admin-friendly and easy to use, and the ability for me to reset passwords & fix access in-house instead of having to have my employee contact customer service on their own to do it. We don't even use all of the features of our pretty basic subscription so even at this very budget-friendly price point we have room to grow to before we'd even need to upgrade. I've heard about and looked at all of the project management features and tools and I'm excited to someday use those to their fullest potential enough to need to upgrade.

Cons

I wish I could duplicate time entries for some workers from week to week or day to day. For instance, I have one worker for who I enter things manually and it would be really handy to be able to make a time entry on Monday, save it and then duplicate it but change the date to Tuesday. I would also really like to mark or save the reports I run most frequently with my preferred settings/customizations. Also, a Spanish version of the software would be great.

Reason for choosing ClockShark

ClockShark was easy to use, in some cases vastly easier, and very competitively priced. The onboarding was easy and they have lots of tools to help you implement it with your workers, and customer service is very friendly and easy to reach.

Review Source

EM

Emily M.  
OFFICE MANAGER  
Facilities Services  
Used the software for: 1-2 years

### "We like ClockShark"

June 6, 2022

5.0

We use this program every day and it has become a major tool for us in simplifying the way we do our payroll and job costing. We thought about switching to QB Time but it didn't have the same features we've grown accustomed to in ClockShark.

Pros

It's great for seeing your schedules and being able to track employee time sheets. We also use those jobs and timesheets for Job Costing.

Cons

I want to be able to clock in an employee and leave it open for them to clock out and I want to be able to edit a shift and add an additional employee without having to copy and past the shift or just add it to the other employee because then I have to rewrite any notes.

Review Source

gK

geoeges K.  
Administrator  
Business Supplies and Equipment  
Used the software for: 6-12 months

### "SharkClock : A practical and fun application for shark lovers"

February 16, 2023

5.0

ClockShark is an excellent tool for time management. The user interface is simple and easy to use, making it easy for employees to record their time. The software is also very reliable and provides accurate employee time data, which is very useful for overtime management, payroll and project management. In addition, advanced features such as geolocation and team scheduling allow for better resource management and communication. Finally, ClockShark's customer support is excellent and responds quickly to requests for assistance. I highly recommend ClockShark to any company looking to optimize time management.

Pros

HorlogeRequin is an online project management tool that has several advantages for users, including:Ease of use: HorlogeRequin is easy to use, even for people who do not have technical knowledge of project management. The user interface is intuitive and clear, making it easy to plan, organize and track projects.Collaboration features: ClockRequin allows team members to work together in real time, share files, communicate and track project progress. This facilitates collaboration and allows for more efficient teamwork.Project Tracking: ClockRequin offers powerful project tracking features that allow you to track deadlines, tasks, budgets and resources. This helps identify potential problems and ensure that the project is progressing as planned.Flexibility: ClockRequin is flexible and can be used for different types of projects, whether they are simple or complex. It can also be used by teams of different sizes and in different industries.Customer support: HorlogeRequin offers quality customer support, with a team of professionals dedicated to helping users solve problems and answer their questions.

Cons

ClockShark is a time tracking application for businesses that has significant benefits for managing work time, but it can also have some drawbacks for users. Here are some of the potential disadvantages of ClockShark:User interface: some users may find ClockShark's user interface a bit difficult to use and not very intuitive.Feature limitations: ClockShark may not be suitable for all businesses, especially those with advanced time and payroll needs.Cost: ClockShark's cost can be high for small businesses or freelancers who need basic time tracking functionality.Internet Dependency: Because ClockShark is a cloud-based application, users depend on a stable Internet connection to access the application and record their time, which can be problematic in some situations.

Review Source

JW

Jason W.  
Area Manager  
Oil & Energy  
Used the software for: 6-12 months

### "The Game Changing App"

November 29, 2020

4.0

It has been a game changer. And I dont say this lightly. To be quick view 2-3 weeks ago, on a certain employee or job, is so useful. Also the vacation requests feature is so practical for me. I was struggling to keep it all straight - who/when/how many days requested. That was a task!! Now once approved, I can look ahead at approved vacation requests and take into account when scheduling. Also, its keeps both parties honest. If there wasn't a vacation request sent, then the employee didnt "ask" for the time off and it makes less awkward when you get a conflict related to that time off request.

Pros

Being able to track/record the hours worked by each of my employees has been a great tool. And in different task categories is also useful as it relates to different parts of the invoice process with my customers. Now I dont have to text/email every time I am uncertain about something during their work day. (ex. How many hours on this job, how many hours doing this task, how many hours spent driving between jobs, etc etc)

Cons

I have been inquiring if the development team could come out with some kind of trackable unit. In our case, I'd like the crew lead to be able to enter km for each job and maybe a total for the day. Then I can know what to bill to the client and I'd know what the employee gets compensated for. I just used mileage as an example. It could be supplies used or whatever - to suit whatever the vendor uses for materials, etc. For the interim, my crew leads just enter comments. However, this doesnt transfer over to the timesheet summaries. So it creates a little more work on the management side.

Reason for choosing ClockShark

Clockshark seemed most suitable for what our team was looking for. If a couple extra features were developed, it would be pretty much perfect for what we required to take our service to the next level.

Review Source

Response from Simpro Software

December 10, 2020

Hi Jason! This is great news! We really appreciate your positive, thorough review! By the sounds of it, you will really love the conversations feature we just released! I'm really happy to hear that ClockShark is helping with so many aspects of your business and we appreciate your feedback! Thank you again!

AB

Angela B.  
Operations & Compliance Specialist  
Oil & Energy  
Used the software for: 6-12 months

### "ClockShark = Time Saved"

May 12, 2021

5.0

Because ClockShark handles all aspects of time sheets and PTO requests, I have gained hours of productivity on the job. Employees can see their own information, such as PTO used, how many hours they still have available, how much time they've clocked for the week, etc. It gives them the power to look at their personal data to answer any questions they may have about time worked or taken. Managers can approve time sheets and PTO requests much more quickly and efficiently, allowing them to move on to other tasks. Aside from all the wonderful time-saving features of ClockShark...my favorite part is the incredible customer service. Every question is answered quickly, pleasantly, professionally, and correctly. Other businesses would do well to model their customer service after ClockShark's!

Pros

We use the time sheets, time off, and gps tracking features the most. Since implementing ClockShark, the tedious gathering, examining, and approving of time sheets has gone the way of the dinosaur. Clock in and Clock out mistakes can be corrected easily, and all employees can use the mobile app or computer to access the software. PTO requests have also been simplified and are easy to track since using ClockShark. This software has truly shaved days off of the administrative time and effort normally used when handling time sheets and PTO requests for payroll. The gps tracking feature is great when you have an employee out in the field who has mechanical issues...he/she can be easily tracked to quickly receive any help needed.

Cons

We have a few employees not comfortable with technology and it has taken some time to get them comfortable in using the software. There have also been times when an employee clocks in or out on their mobile app and it doesn't sync with the program. Most of the time this happens in locations with poor cell or internet service. It is easily fixed when this occurs.

Review Source

DG

Deborah G.  
Human Resource Manager  
Construction  
Used the software for: 2+ years

### "Clockshark used for Carpentry staff"

February 14, 2023

4.0

Our field employees are able to clock in and out of jobs more accurately using this software and it only takes a minute or two to update when they change jobs during the day.

Pros

The software is very easy to navigate from an administrative aspect. It is also very easy to use for the employees in the field and the mobile app is also very user friendly. The GPS tracking feature is useful to track movements for the day if there is a question on a specific time entry

Cons

There really isn't anything I dislike . . . I don't use all the features of the software, only because it serves our need.

Reason for choosing ClockShark

Clockshark has the geofencing feature that we found very helpful

Review Source

Response from Simpro Software

February 16, 2023

Hi, Deborah! We appreciate your review. Please let us know if there is anything you feel we could improve on!

Mayrell A.  
Teacher  
Education Management  
Used the software for: 2+ years

### "Amazing ClockShark"

February 27, 2023

5.0

My over all experience is absolutely the best.

Pros

I like it because in setting up and launching this clockshark it is really easy and the customer support is very amazing and good.

Cons

There are some inconviniences in the system but over all it is really recommendable.

Reason for choosing ClockShark

ClockShark is really useful and helpful for a small business owner like me. Thanks.

Review Source

Peter C.  
CTO  
Computer Software  
Used the software for: 2+ years

### "Top Rated Leader in Time Tracking App"

November 8, 2022

5.0

The industries #1 time-tracking app.Delivers excellent work when in use.Seamless fetching and updating reports

Pros

Payroll management, Time tracking, Schedules

Cons

Reports and analytics should be improved in times of speed.Should populate more faster.

Reason for choosing ClockShark

The best time tracking app

Review Source

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