# Page 17 | ClockShark Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 17 - Is ClockShark the right Time Tracking solution for you? Explore 1910 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/155467/ClockShark/reviews

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ClockShark

4.7 (1910)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 17 - Reviews of ClockShark

## Showing most helpful reviews

Showing 401-425 of 1910 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JL

Janet L.  
Office Administrator  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Clock Shark is Helpful with Job Costs and Time Tracking"

September 17, 2021

4.0

Pros

I like that it shows exactly where and when an employee is and has been. I use QB Online Payroll and it integrates well with the QB software.

Cons

It's hard to merge time together when multiple job names have been used for the same job. After the time exports into QB Online, it is very hard to move time from an incorrect job name to the correct job.

Review Source

MS

Mike S.  
Business Manager  
Construction  
Used the software for: I used a free trial

### "Very User Friendly"

December 21, 2021

5.0

Pros

Easy to use and set up. Very useful online videos and prompt customer service.

Cons

No place to enter complete employee info: SSN, address, DOB, DL Number.

Reason for choosing ClockShark

Clock Shark is much easier to set up and use. It also allows things that Contractor Foreman did not have such as time off accruals, time rounding, etc.

Review Source

JE

Joan E.  
HR  
Construction  
Used the software for: Less than 6 months

### "Love this product!"

September 20, 2021

5.0

Pros

The software is simple to use, it was easy to get everyone set up, and the reports make it easy to keep track of job costs.

Cons

The only thing I haven't loved so far is that reports don't convert total time into decimals, so I have to do that myself when job costing and reporting payroll. But that's a small inconvenience when compared to all the good things about this.

Switched from

[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)

Quickbooks made an update to their time reporting app, and it had a lot of issues after the update.

Review Source

RR

Renee R.  
Financial Controller  
Construction  
Used the software for: I used a free trial

### "For smaller companies"

April 19, 2022

4.0

The product seems to be ok for smaller companies - the salesman didn't really know the product very well. When I asked for help with setting up the system on my end, I was sent videos instead of getting walked through it with someone. I would say that the customer service is mediocre.

Pros

App was easy for field staff to figure out and learn

Cons

It was supposed to be able to integrate with our Quickbooks. When we first went to set it up, we were told that we had too many active customers and it had to get down below 5000. I spent hours deactivating customers to get it around that number. When we went back to do it again, I sent everything out to our staff and they started using it - only to be told that our list of clients couldn't be deactivated, but had to be deleted. I am not sure what company would ever be ok with deleting customers from our file. Since I refused to delete our customers, I was told there there was nothing that could be done and we would not be able to use Clockshark - very disappointing.

Review Source

AL

Andre L.  
Project Manager  
Construction  
Used the software for: 1-2 years

### "Easy to use"

February 18, 2021

5.0

Pros

We know daily what's the hours worked. Don't need to wait for timecard filled manually and 90% of the time was filled wrong. Schedule is awesome, you schedule the guys on a weekly basis within 15 minutes of data entry.

Cons

On the schedule, the guys cannot see who's is working on the same crew. But it's a minor detail nothing to do about it.

Review Source

TA

Tamer A.  
Owner  
Construction  
Used the software for: Less than 6 months

### "I run a drywall company and this product has help me save time and money!!!"

November 11, 2017

5.0

Made the following tasks much easier for me: - time tracking of workers - billable hours for clients - justifying my charges - payroll - know who is working and where - keep track of jobs yet to be complete Love this product, wish I had it a long time ago

Pros

My biggest issue was being able to verify the hours my guys will billing me for as they worked multiple sites all over the city and there was no way to confirm their hours were correct. With clockshark that issue is almost completely resolved. Now I know when they start, finish, how long their lunch breaks were, etc. Plus saved me time from having to manually input their hours and calculate each of their pay.

Cons

For the most part everything is works well. The only issue I have is when I put a geofence around a job site, it sends a reminder to everyone to clock in. I would like it if it only reminded the employees that are assigned to that job.

Review Source

Response from Simpro Software

January 26, 2018

Hello, Tamer! Glad to hear that your drywall company is saving time and money by using ClockShark. Increasing the accuracy and accountability of time tracking is our goal, so it's great that your company is able to accurately bill hours now. :) Regarding the GPS Fences triggering for all employees, that is a good observation. The way those fences work is that every device that is linked to your account (so each employee's device) is aware of the account's GPS Fences, which is why even if they're not scheduled for a job, it will notify them when they enter the fence. One workaround is to inactivate jobs that aren't being worked on. Feel free to let me know if this helps, and glad to hear things are going well! -Morgan-

SB

Steven B.  
Owner  
Facilities Services  
Used the software for: Less than 6 months

### "Review"

February 28, 2022

5.0

Pros

That the GPS updates with a location on employees every 15 mins.

Cons

That everyone in the company can see each employee's location rather than jus the admins.

Review Source

KM

Krisi M.  
Office Manager  
Facilities Services  
Used the software for: 1-2 years

### "Great product"

January 31, 2022

5.0

Everything is great!

Pros

It is easy to use and keeps the jobs going daily.

Cons

Haven’t found anything I don’t like. Very pleased.

Review Source

CE

Cathie E.  
Office Assistant  
Construction  
Used the software for: 2+ years

### "Easy to use. Customer support is awesome and quick response."

July 11, 2017

5.0

It's easy to use for scheduling and tracking projects.

Pros

It's easy to use, fairly intuitive, and the customer support is quick. I like that you can attach files. The GPS feature is handy for the guys in the field as well as the office staff.

Cons

The guys in the field should be able to clock-in for the items that have been scheduled for them. Also, I'd like to see old jobs that are not 'active' go away from the active jobs. They should remain in the system, but having an 'archive' area would be great so we don't have to scoll through hundreds of past jobs to find current jobs.

Review Source

MS

Michael S.  
Supreme allied commander  
Maritime  
Used the software for: 1-2 years

### "Great and useful product "

October 28, 2021

4.0

Great experience, well worth the money

Pros

Ease of use, both for users and admin. Allows for easy mobile tracking of hours

Cons

Clock in feature was buggy with one employee and didn't allow him to clock in.

Review Source

MW

Melissa W.  
Special Operations Manager  
Construction  
Used the software for: 2+ years

### "Great App"

March 25, 2020

5.0

Fantastic! Great customer service

Pros

Easy to use and track everyone's time and schedule. Always updating for new and improved features.

Cons

That office can not be imported to quickbooks. Also as an administrator I can not deactivate myself when needed to import since I am clocked in as office

Review Source

Response from Simpro Software

March 30, 2020

Hello Melissa, Thank you for the 5/5 star review. Glad to hear that ClockShark is easy for you to use. Thank you for bringing up the concerns you are having with ClockShark. Would you please call us at 800-828-0689 or email us at hello@clockshark.com to share more about the challenges you face? We use this feedback to decide what product improvements to add next.

BT

Bonnie T.  
accountant  
  
Used the software for: 1-2 years

### "Works great when the users enter their information correctly."

October 13, 2017

4.0

Pros

Saves me having to handle physical time tickets and is easy to find missed dates if time has not been recorded

Cons

That some of our employees have difficulty using it - it automatically clocks people out sometimes when it shouldn't be

Review Source

Response from Simpro Software

January 26, 2018

Hi, Bonnie. Thank you for sharing your review of ClockShark here on Capterra. I love hearing that you're saving time by not having to hunt paper time sheets, and allows you to swiftly make corrections (when needed). Regarding the employees having difficulty using it, especially the auto-clockouts, would you like to reach out to our Customer Success team @ 1.800.828.0689? You can also reply to the email that I'll send you. The app should only clock out employees when they 1) disable locations services when they're required to have them on and 2) when they attempt to buddy punch for another employee. I'd love to get any concerns you have addressed when you find the time. Thanks for being a part of the ClockShark team, Bonnie, and for allowing us to support your business over the years. If there is anything we can do to serve you better, just let us know. -Morgan-

MH

Mark H.  
President  
Construction  
Used the software for: 6-12 months

### "Ease of use"

October 28, 2021

5.0

Pros

Job tracking is perfect Being able to figure out billable hours makes billing so much better

Cons

Geotrqcking kills guys phones by refreshing to often

Switched from

[Arcoro](https://www.capterra.com/p/82529/arcoro/)

Price and functionality

Review Source

LB

Lacy B.  
Owner  
Real Estate  
Used the software for: 1-2 years

### "Easy to use and report"

November 16, 2021

5.0

We have been using Clockshark for over a year for time tracking for payroll, and PTO requests. It has been easy to use, and is at a great cost for the company.

Pros

the product is easy to use for my employees and easy for me to pull reports for payroll and time off.

Cons

there is nothing I can say that I do not like about that software

Review Source

JW

Josh W.  
Owner  
Construction  
Used the software for: Less than 6 months

### "Diversified Business Owner's Gift From Heaven!"

December 20, 2021

5.0

I read loads of reviews saying that it was no good, I have had nothing but a great experience thus far, I don't even reall write reviews, but this one really does deserve it. The only thing I need better or to be taught better how to use is the reports. Other than that this is 10 stars!

Pros

Everyone can clock in and out on their own, I can see where they are doing that at, everything is in real-time, it's easy to use, has notes and attachments if you need to see receipts or anything of this nature.

Cons

None that I can think of, it works perfectly. Reports could be easier to use or customer support could teach more about how to use it.

Reason for choosing ClockShark

Price and simplicity. I do not need some elaborate invoicing program. I have a program for that. I just need a Clock that was a Shark! Thanks ClockShark

Review Source

MS

Mindy S.  
Office Manager  
Construction  
Used the software for: 2+ years

### "Clock Shark is simple to use but our company has found many uses for it. "

July 12, 2017

5.0

per my review

Pros

What we like most is the GPS feature and unlimited task categories. If necessary we are able to show clients that the work was being performed at the time it was negotiated, and we can even show clients what exact tasks were being performed and when. We were even able to show a municipality that we delivered notices to residents on a certain street on a certain date to inform them of a street closure we were approved for.

Cons

What I like least is the inability to quickly scroll backward on the time sheets calendar to view record from past years. We have to scroll week by week back in time until we finally hit the year we want to view in time sheet format. We believe their should be an option to scroll by month or year or quarters.

Review Source

JM

Jason M.  
Managing Shareholder  
Construction  
Used the software for: 2+ years

### "Freeing the Mind"

April 20, 2019

4.0

Keeping track of who is where and when without spending hours writing it down is the problem it solved. I am realizing time savings that I can be doing other tasks that I couldn't ever find time to do before using Clockshark.

Pros

The relief it gives not having to mentally track start, stops and breaks!

Cons

The notes section should allow more characters and have an auto save feature. I have had to retype notes on many occasions because I either hit the back button on accident or received a phone call during the process of typing the notes and then had to start over.

Review Source

AL

Alberto L.  
nanoscience and nanotechnology  
Computer Software  
Used the software for: Less than 6 months

### "Clockshark is the best for tracking your employees"

February 19, 2023

5.0

I am in high comfort with this tool due to I am sure my money is very well invested. Going through clockshark I know that my workers are in their jobs in the place I require them, given that routinely their task demand them to move a lot in the city. I am paying for a job that is being done.

Pros

1\. I can geolocalize my employees on time, when I require to.2. I have a data sheet of time in and time out of the employee for the journey3. When I require I organize a meeting so i am sure that they are available because I tracked them with GPS

Cons

1\. Depending on the weather the GPS last a while in responding to geolocalize an employee2. The employees initially claim discomfort because they say it is too much control for them, despite they try in getting use to.

Reason for choosing ClockShark

No other alternatives. I just picked them and became satisfied.

Review Source

DM

Diana M.  
CEO / Owner  
Construction  
Used the software for: 1-2 years

### "Review"

October 5, 2020

5.0

Overall, I was happy with the system. It allowed us to gain control and have visibility over when and where people were clocking in and out, which previously had not been monitored or controlled.

Pros

Easy to implement. Easy to use. Easy to export the information required to process payroll.

Cons

We had some GPS issues, but overall, the system is pretty reliable.

Review Source

GW

Geri W.  
Finance & Administration  
Construction  
Used the software for: Less than 6 months

### "Convenient Product - Exceptional Service"

June 11, 2020

5.0

\-calculating labour costs for jobs -eliminating paper time cards - employees don't need to come to main shop to clock out anymore

Pros

It's user friendly and we like that you can link it with our accounting software. It is handy BEST is your staff! Exceptional and never have made me feel like any of my questions are stupid.

Cons

It has been an inconvenient that we have not been able to customize our overtime cut off. Your presets don't work for us now there is time spent with manually changing times in QB. It would be handy to be able to send a message to an employee through the app or add a memo with the scheduling. There should be a better way to attach a note to a missed day to keep track of why the employee was absent.

Reason for choosing ClockShark

because of the ability to do scheduling, but we haven't really used it yet the staff were helpful, friendly and on point when I made inquiries about the product this app is designed with the construction industry in mind

Review Source

Response from Simpro Software

June 29, 2020

Hi Geri, Thanks for taking the time to review us! So glad that you find ClockShark to be EXCEPTIONAL and that you enjoy our integration feature. Feel free to reach out to us anytime at 800-828-0689 or by emailing help@clockshark.com! We're always here to help and love talking with customers and hearing feature requests.

DD

Deb D.  
Project Manager  
Restaurants  
Used the software for: 2+ years

### "Clockshark Review "

February 10, 2022

5.0

Pros

It makes it easy to monitor and record the time spent on jobs by installers

Cons

For what we use it for, it works very well

Review Source

JW

Jen W.  
Office Manager  
Construction  
Used the software for: Less than 6 months

### "Great product, especially if GPS tracking is essential for your business."

August 9, 2021

5.0

Easy to use, easy to teach employees to use, Clock Shark team was great to work with to set up. Overall great experience.

Pros

The GPS tracking updates every 10 min, making it easy to verify in real time where the crew is at.

Cons

Not having the ability to add notes from the admin side on "who's working now" day. There's always something that comes up and having the ability to note it would be awesome.

Review Source

Thomas C.  
Dj / Producer/ Radio Host  
  
Used the software for: 1-2 years

### "Amazing and fast customer support"

June 5, 2018

5.0

Helps us with time management , Great support , Rep should get a fat raise !! We give her a 10 =)

Pros

Customer support was amazing .. Rep was so helpful and supportive .. There is no way we can thank her enough =)

Cons

Nothing , we love this software. I can't imaging what could be wrong with this software . We have not had any problems so far.

Review Source

LG

Lindsey G.  
CFO  
Construction  
Used the software for: Less than 6 months

### "Great, but I suggest you don't integrate it with Quickbooks"

June 4, 2021

4.0

It's an easy way to track our contractor and keep up with his hours. I just wish I wouldn't have messed with integrating it with Quickbooks. Every time I look at a previous client's estimate, I have to see "deleted" next to each service we offer.

Pros

Love the GPS feature and ease of adding jobs and scheduling.

Cons

It is our first system we have used for a time clock system. I'd say I love it, but I cannot compare it. Customer service is stellar, however, during my free trial, the agent helped me integrate it with Quickbooks, then I later decided not to integrate it since we only have a 1099 contractor. So, during the process of unlinking ClockShark with my Quickbooks, the agent somehow directed me to not use some of the features (details of jobs for our contractor) in the system around the same time I was unlinking Quickbooks and now every singe estimate I had that was not turned in to an invoice had a "deleted" message next to each service in my Quickbooks system. What the heck?? I cannot turn any estimate in to an invoice unless I physically change each service to a new one. I spent over an hour with Quickbooks customer service and no resolution was made. They couldn't even figure out what happened! Huge pain in the rear and time consuming. For that reason, I didn't give 5 stars. Also, I'd like an easier way to access employee pay for each pay period. Everything else is great.

Review Source

TT

Trevor T.  
PM/estimator  
Construction  
Used the software for: 6-12 months

### "great time tracking App"

May 4, 2022

4.0

Pros

Online mobile app - easy to punch in and out of jobs to track time accurately

Cons

crew clock - wish you could have a saved crew,(same crew every day). with option to add or take away as required when you punch in and out.

Review Source

Response from Simpro Software

May 13, 2022

Hi, Trevor! Thanks so much for the review. For your comment regarding Crew Clock, this is something we offer currently! Please reach out to our Customer Support team at hello@clockshark.com to learn how to have a saved crew.

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