# Page 28 | ClockShark Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 28 - Is ClockShark the right Time Tracking solution for you? Explore 1910 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/155467/ClockShark/reviews

---

ClockShark

4.7 (1910)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 28 - Reviews of ClockShark

## Showing most helpful reviews

Showing 676-700 of 1910 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RB

Rodney B.  
Owner  
Oil & Energy  
Used the software for: 1-2 years

### "Great Service "

October 28, 2021

4.0

Pros

Customer support is great, very responsive.

Cons

Could use more filters in reporting section

Review Source

LH

Lorri H.  
Controller  
Construction  
Used the software for: Less than 6 months

### "Clock Shark Review"

June 15, 2020

4.0

We have been using paper time sheets for 23 years... This is a huge change and time saver!

Pros

The software is easy to use and tracks the job costs and different pay rates for our union employees. It's great!

Cons

The only thing I would like to see changed in the ability to be able to approve time from the ap. Our supervisors are in the field and don't have easy access to a computer. They need to be able to approve time from their phones.

Alternatives considered

[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)

Reason for choosing ClockShark

The price was better and the customer service was MUCH better with ClockShark.

Review Source

Response from Simpro Software

June 29, 2020

Hello Lorri, Thanks for the review! We are so glad to hear that ClockShark is easy for both you and your employees to use. Feel free to reach out to us anytime at 800-828-0689 or by emailing help@clockshark.com! We're always here to help and love talking with customers and hearing feature requests.

MS

McKenna S.  
Office Manager  
Construction  
Used the software for: Less than 6 months

### "Clock Shark is great"

February 17, 2021

5.0

It's made doing payroll easier and keeps employees more on time and reliable.

Pros

It's been easy for all employees to learn and I like that I can go in and change things when people make mistakes and don't clock in or out on time.

Cons

I wish it had an easier way to track mileage but it's working well none the less.

Review Source

Response from Simpro Software

February 19, 2021

Hi McKenna! Thanks for the 5 star review! We're so glad that you are finding value in ClockShark and that your employees have had a great experience as well! Feel free to reach out to us anytime at 800-828-0689 or by emailing help@clockshark.com! We're always here to help and love talking with customers and hearing feature requests.

MV

Michael V.  
President  
Construction  
Used the software for: 2+ years

### "Owner / General Contractor "

November 1, 2016

4.0

This program has help us as a company be more efficient in our daily work activities and is always updated to better its foundation. We are extremely pleased with the performance we get from ClockShark. Awesome.!!

Pros

Easy to use.

Cons

Need better GPS - We would like to see all of their locations during the day.

Review Source

Response from Simpro Software

January 29, 2018

Hi, Michael. Thanks for posting your review of ClockShark here on Capterra. We're really happy to hear that it's been easy to use and has increased efficiency. Thanks for letting us support your business. If you need anything, just let us know. -Morgan @ ClockShark-

SL

Steven L.  
Service Manager  
Machinery  
Used the software for: 2+ years

### "it's easy to make a schedule and control it."

April 2, 2018

5.0

Pros

1\. it is very easy to set up the schedule with calendar form 2. nice report functions to follow up the detail jobs 3. easy to find out where's my service tech

Cons

1\. need to add customer data base 2. need to add type of service data base 3. need to add products data base

Review Source

zP

zarabeth P.  
owner  
Construction  
Used the software for: Less than 6 months

### "Easy to use/comprehend"

May 2, 2022

5.0

We were having a difficult time tracking proper hours/time. Now there is no argument about when they were there. Multiple job sites make it impossible to be in both places at once. This app is quite helpful!

Pros

The website itself is very user friendly

Cons

The high/medium/low accuracy meter takes a moment to read correctly but customer service reps are amazing and understand my questions!

Reason for choosing ClockShark

Price was a little better and the website itself was easy to navigate/understand

Review Source

CM

Courtney M.  
Office Admin/Partner  
Construction  
Used the software for: 6-12 months

### "ClockShark is AMAZING!"

July 7, 2020

5.0

ClockShark has saved my company a massive amount of money since the very first week we started using it. They also have the best customer support. You can call or use the chat feature online, which I absolutely love.

Pros

ClockShark is extremely user friendly online and on the app.

Cons

I would like to have the employees listed in the same order as in QuickBooks, which is by first name not last.

Review Source

Response from Simpro Software

July 28, 2020

Hello Courtney, We appreciate the 5-star review! Glad to hear that ClockShark is user-friendly for both you and your employees. Feel free to reach out to us anytime at 800-828-0689 or by emailing help@clockshark.com! We're always here to help and love talking with customers and hearing feature requests.

JT

Jeana T.  
Controller  
Machinery  
Used the software for: Less than 6 months

### "Love this product!"

October 6, 2020

4.0

This was the easiest software to implement and deploy. It is also easy to integrate with our payroll system

Pros

How easy it is to use even for those not technically inclined.

Cons

I wish I could add in holidays as a group instead of individually

Review Source

Response from Simpro Software

November 4, 2020

Hi Jeana! Thank you so much for the positive review! I'm happy ClockShark has been simple to implement and easy to use for payroll! I see what you mean about adding bulk holiday time, but you can skip some steps by individually adding in all employees to one time activity so you only have to add the time once. Feel free to reach out if you have any questions and we would be happy to help :) Thank you for your feedback!

CW

Chandra W.  
Office Manager  
  
Used the software for: Less than 6 months

### "Our business is very satisfied with the program so far."

November 8, 2017

5.0

Accurate job time tracking

Pros

This software is very easy to understand and very user friendly. I like that I can add in pictures, file attachments and notes to the job for my employees to have all the information they need right on their phone. It save a lot of paperwork.

Cons

I would like to see the option for employees to edit their time sheet notes and attachments without letting them have the option to edit their time. I would also like to have any notes and attachments added to the job and not just to that time sheet for that day.

Review Source

Response from Simpro Software

January 26, 2018

Hi, Chandra. Thank you for posting your review of ClockShark here on Capterra. Your feedback is very appreciated: it's how we get better for you. We'll definitely consider managing the employee-uploaded attachments a little differently, so that the job also includes them too. We have been getting this suggestion more frequently, as well as the one to allow employees to edit their notes/attachments w/o letting them edit their time. Did you have any other suggestions or feature ideas? Just reply to this email if so. :) Glad to hear everything else with the account is going smoothly, and that the impression of ClockShark is that it is user-friendly and convenient. We try to check those boxes! Thanks for being a part of the ClockShark team, Chandra! -Morgan-

MA

Michael A.  
Office Manager  
Construction  
Used the software for: Less than 6 months

### "ClockShark Checks the Boxes"

January 25, 2021

4.0

We have been able to switch from paper timecards to the mobile timekeeping and the employees like it and so do we. We are able to track time, locations and job costing; all in one app!

Pros

We chose this software because of it's job costing and accounting integration features and since we got everything linked with our payroll company, this has been a huge game changer!

Cons

There were some hiccups with the integration, we did get it working and it's fine now; however, make sure you have a firm grasp on both before you try to integrate as there must be NO discrepancies or it won't work.

Review Source

VR

Verified Reviewer  
Administrative Assistant  
  
Used the software for: Less than 6 months

### "Very positive experience with setup, and customer service. "

May 17, 2018

4.0

Pros

Easy set up, quick response from customer service about any questions or issues. Easy for the employees to switch between jobs during the day. Easy to upload pictures of receipts.

Cons

The GeoFence is not always accurate, so I receive a ton of "Out of Bounds" e-mails. However, if I ask customer service to fix the GeoFence, it gets corrected in a very timely manner. Also wish ClockShark integrated with Sure Payroll. Suggestion - Add a feature for reimbursements so the program will automatically tell me if I need to reimburse for payroll.

Review Source

KM

Kevin M.  
General Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Works great-saves time"

November 18, 2021

5.0

Excellent software for our purposes.

Pros

Set up for our staff was easy. The time-clock interface is easy to use and had allowed us to do away with manual time-sheets. Improves accuracy of tracking staff hours.

Cons

It would be a time saver if hours for the week for each employee could be rounded up to the nearest 1/4 hour.

Review Source

JS

JUAN S.  
supervisor  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "easy and worth it "

May 20, 2021

5.0

so far good

Pros

that is super easy to use and not have issues using it

Cons

that does not have truck routes on maps and is a little hard to use maps all the time

Review Source

CT

Cornell T.  
President  
Construction  
Used the software for: Less than 6 months

### "The Community Builder LLC"

February 12, 2021

5.0

Implementation of sending others to job sites alone and having a program to upload information in little to no time at all.

Pros

Really like the GPS aspect of the program. Really make my job to supervise others while working at a different location. Also really like how my contractors can upload videos, pics and notations.

Cons

Just took a moment to learn how to navigate throughout the many tabs.

Reason for choosing ClockShark

Clock Shark team was eager, efficient to help us navigate and learn the product. Took and answered all questions from use with positive affirmations.

Review Source

JL

Justine L.  
Director  
  
Used the software for: Less than 6 months

### "Great. Employees struggle with HUGE battery drain of the GPS location fences being activated"

December 18, 2017

4.0

Pros

Easy to edit employee's time cards. If something gets incorrectly entered. The app on the phone works well also.

Cons

battery drain if location is enabled. My employees say it drains their phones very fast because it is required to be running in the background continuously if the employer wants the gps tracking to be on.

Review Source

Response from Simpro Software

January 23, 2018

Hi Justine! Thanks so much for the review, and for sharing that editing employee time cards is easy to do. You mentioned the app is working well too; we're rolling out a release right now that will make it even more stable too. :) Thanks for sharing your employees' concerns about the battery drain. In an 8 hour shift, ClockShark is designed to only use about 20% of a healthy battery. Turning off the GPS services is one way to mitigate the battery strain, but if you notice any excessive battery use, please let our customer service team know @ 1.800.828.0689 so they can ensure the app is working 100% correctly for your team. :) We're thrilled to have you a part of the ClockShark team, Justine. If you ever need anything, please let us know. Have a happy new year!

PK

Pallas K.  
Owner  
Environmental Services  
Used the software for: 1-2 years

### "Great product "

March 5, 2022

5.0

Pros

Super easy, reliable, GPS tracking. No down time

Cons

Expensive product and customer service is hard to get hold of

Review Source

CD

Chelsea D.  
Agent  
Insurance  
Used the software for: 1-2 years

### "Best way to Track time. "

June 9, 2020

5.0

Its easy to use and clear to understand.

Pros

I am able to track mine and my employees times. It is written clearly and user friendly.

Cons

Having to amend times through the app is impossible.

Review Source

Response from Simpro Software

June 15, 2020

Hi Chelsea, Thank you for the 5-star review! Glad to hear that with ClockShark you are able to easily track you and your employees time. Feel free to reach out to us anytime at 800-828-0689 or by emailing help@clockshark.com! We're always here to help and love talking with customers and hearing feature requests.

ZL

Zachary L.  
Director of Business Development and Growth  
Renewables & Environment  
Used the software for: Less than 6 months

### "Very Happy With ClockShark"

February 9, 2021

5.0

This has been a very good experience, and everyone is happy with how it is working.

Pros

We were looking for something that could help us better track hours of our subcontractors as we sent them out to various jobs. ClockShark has allowed us to track where they are and more precisely identify how many hours they were actually at the job site. The integration with our payroll software was also incredibly easy.

Cons

We were able to set up some automation to create jobs in ClockShark from our CRM, but not add Customers. Other than that, it has been fantastic.

Review Source

PC

Patrick C.  
Office Manager / Superintendent  
Construction  
Used the software for: Less than 6 months

### "ClockShark Review"

November 22, 2021

4.0

Overall experience has been good - the product itself has checked all the boxes thus far

Pros

This product is easy to use, easy to train and easy on the budget

Cons

This product is relatively young and is continuing to get better - cons continue to work themselves out

Alternatives considered

[Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)

Reason for choosing ClockShark

Pricing and overall ease of use. Also based on a recommendation by a friend of the owners

Review Source

ET

Elizabeth T.  
Office Manager  
Construction  
Used the software for: 1-2 years

### "Excellent Customer Service - English speaking assistance"

August 28, 2020

5.0

It's an excellent product and delivers superior customer service.

Pros

I really like the fact is user friendly.

Cons

It would be great to be able to BOLD or UNDERLINE text.

Review Source

VR

Verified Reviewer  
Regional Director of Operations  
Security and Investigations  
Used the software for: Less than 6 months

### "Easy for associates to use"

July 6, 2021

5.0

Pros

The ease of use by my officers is great. Some are less than quick about technological programs and they can use the app with ease

Cons

Adding schedules and sites could use some refinement

Review Source

TW

Thomas W.  
Office Manager  
Construction  
Used the software for: 2+ years

### "Continues to improve and a great value"

March 23, 2018

5.0

Helps with payroll and estimating. Keeps our guys from wondering and abusing company time

Pros

Easy for the crew to use, Helps us in the office track everyone. It helps the estimators to see how long a job will take by looking at past similar jobs. Customer Service is great!! He helped me recently and anserwed all my questions within minutes of me sending him an email.

Cons

GPS is hit or miss at times. If the crew is in a bad area it doesn't always allow you to clock in or out

Review Source

bQ

blake Q.  
project manager  
Construction  
Used the software for: 6-12 months

### "great product!"

February 24, 2022

5.0

able to keep track of multiple employees across multiple jobsite locations at one time

Pros

from a user standpoint, the mobile app is very fluent and easy to navigate.

Cons

for the purposes we use this software, it works perfectly.

Reason for choosing ClockShark

more user friendly

Review Source

BT

Brian T.  
Owner  
Consumer Services  
Used the software for: 1-2 years

### "Exactly what I need as a biz owner"

November 1, 2016

5.0

These guys are quick to respond to any question. It has saved the business lots of money and time. I'm so thankful.

Pros

Saving money on actually work time

Cons

Needs a smart phone to work

Review Source

Response from Simpro Software

January 19, 2018

Hi there, Brian! :) Thanks for taking the time to share with others how your experience with ClockShark has been. We love hearing that ClockShark fits your needs as a business owner, and that you're saving money (by saving time!) using the app. It sounds like you have gotten swift help from our Customer Success team too: that's great! We'll always be just a quick call or email away if you ever have any questions or concerns. :) Have a wonderful New Years, Brian! We're thankful for your loyal support over the years. Please let us know if there is anything we can help with.

VR

Verified Reviewer  
Secretary  
  
Used the software for: Less than 6 months

### "ClockShark has made our jobs a lot easier. "

October 10, 2017

5.0

Pros

It's easy to use, and our employees love it. Within the past couple months that we have been using it, it has already saved us time and money. Also, customer support is very helpful with any questions or concerns we might have.

Cons

I wish the software had a feature to make select time billable compatible with QuickBooks online. Also, sometimes the app glitches.

Review Source

Response from Simpro Software

January 26, 2018

Hi there. Thanks for sharing your review of ClockShark here on Capterra. We'd love to help address the app glitches you mentioned: our customer support line is 1.800.828.0689. We've recently introduced a new version of the app that addresses some known instability causes, so we'd love to get your feedback on how that is working. It is really great to hear that your employees are loving ClockShark, and enjoying how easy it is to use. Saving customers time and money, while making their business easier to run, is our core mission here at ClockShark. Feel free to let us know if there is any thing we can do to serve you better. All the best! -Morgan-

Talk to a Capterra advisor for free and get results within 15 minutes.