# Page 29 | ClockShark Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 29 - Is ClockShark the right Time Tracking solution for you? Explore 1910 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/155467/ClockShark/reviews

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ClockShark

4.7 (1910)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 29 - Reviews of ClockShark

## Showing most helpful reviews

Showing 701-725 of 1910 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TS

Tom S.  
Owner  
Construction  
Used the software for: 6-12 months

### "Extremely Happy!!"

November 1, 2016

5.0

As a small company that has technicians on the road everyday, ClockShark has helped us get accurate reporting of hours. We have multiple hourly rates and with ClockShark we have the ability to see where each punch in or punch out occurred using the GPS tracking. This feature allows us to accurately pay our technicians the correct hourly rate for the correct hours. When we first started using the app the ClockShark customer service team was always available to help us set up the app to meet our specific needs. We were able to speak with a live agent without waiting on hold or going through numerous prompts. In closing, the ClockShark app is so easy to use and has saved our company money by accurately paying our technicians for the correct amount of hours. It has also decreased the amount of time our administrative assistant has to spend when completing our weekly payroll.

Pros

Ease of use GPS/maps Customer service

Cons

None- always eager to make changes

Review Source

CS

Carol S.  
Manager  
Construction  
Used the software for: 6-12 months

### "A tedious task made easier"

June 29, 2020

5.0

It is difficult to get the employees in the field to keep track of their time on each job specifically. This software is easy to sue and having it as an app on their phones makes it easier for them to clock in and out of jobs on the run.

Pros

Job Detail and Tasks to track hours easier. Downloadable phone app.

Cons

Reports could be more concise, but other than that, it is a good software for what I need

Review Source

Response from Simpro Software

July 16, 2020

Hi Carol, We appreciate the review! Glad to hear that ClockShark has made it easier for you to track hours. Feel free to reach out to us anytime at 800-828-0689 or by emailing help@clockshark.com! We're always here to help and love talking with customers and hearing feature requests.

LS

Lilian S.  
Office Assistant  
Accounting  
Used the software for: 2+ years

### "Clockshark"

December 19, 2018

5.0

The business problems that I am resolving with clockshark are that I can locate the property where the employees are working and for how many hours they worked in an apartment and property. We have 24 different properties around Houston. The benefits are so many one of them is when I need to check what day did they worked in a place I can just go into clockshark and look for the day. And support team is really helpful when I have any issues or concerns about clockshark, kuddos to team.

Pros

What I like the most about clockshark is the easy use to check where the employees are clock in which property they are working on, and which work order they are on.

Cons

That a lot of times it doesn't show the actual place where they are at that moment like in GPS.

Review Source

JM

Juan M.  
Supervisor  
Security and Investigations  
Used the software for: I used a free trial

### "Filling in the gaps"

November 9, 2019

5.0

We have three different divisions in our company. The security division is covered by tracktik which we have loved for a very long time however our maintenance and valet divisions have been burning through capital since having a phone for the sole purpose of clocking in and out is pointless. Clockshark has allowed us to ask employees to download the application to their phones to manage their time sheets. If this trial goes as well as it's going at the moment we will be saving tons of money by switching over for our maintenance and valet divisions!

Pros

Small enough app that it can be installed on personal phones It also fills the gaps where we have no use for company phones

Cons

While we are still in the trial period I have not found anything to be disappointed about, fully intend to update my review if things go sour.

Review Source

Response from Simpro Software

November 13, 2019

Hello Juan, Thank you for your 5-star review! We are happy to hear that you are enjoying your free trial and can't wait to see you switch over to ClockShark. Feel free to reach out to us anytime at 800-828-0689 or by emailing help@clockshark.com! We're always here to help.

DR

Darlene R.  
Office Manager  
Construction  
Used the software for: Less than 6 months

### "Straightforward Time Clock Software"

November 25, 2021

5.0

Pros

The mobile app is great for employees to clock in and out, really streamlines our payroll processing. Also, GPS tracking keeps the employees honest and saves company money.

Cons

It would be great if it had clock in questions as that would streamline our daily mandatory COVID 19 questionnaire.

Alternatives considered

[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)

Review Source

RB

Ronnie B.  
Owner  
Construction  
Used the software for: 6-12 months

### "Very good app"

October 28, 2021

5.0

Pros

Easy to use and worked right off from day one

Cons

Nothing everything was awesome fun and easy to learn

Review Source

MM

Mario M.  
Owner  
Construction  
Used the software for: Less than 6 months

### "A Great Investment"

September 13, 2021

5.0

Pros

I like that ClockShark helped us a lot with regards to tracking our subcontractors. It lets us know where they are and what jobs they are doing currently. Plus adding the billable hours for invoices to be sent to our clients is such an amazing feature.

Cons

Right now, you can only see the outstanding balance on the invoice page, but it will be helpful to see it on the customer list as well, especially if one customer has multiple jobs. And hopefully, there is an option to customize reports , like add or remove columns.

Review Source

JK

John K.  
Owner  
Construction  
Used the software for: 1-2 years

### "Very Happy Customer"

January 21, 2020

5.0

Outstanding!

Pros

It makes it very easy to figure out payroll and has cut the time down drastically.

Cons

I wish there was a way to track the phone usage of the employees while clocked in. I find a lot of lost productivity die to employees being on the phone during work hours.

Reason for choosing ClockShark

It was referred by a close friend who used it in their business and i didn't feel the need to look any further after researching the features of ClockShark.

Review Source

Response from Simpro Software

January 22, 2020

Hello John, Thank you for your 5/5 star review. It's great to hear that ClockShark has made it easy for you to calculate payroll and saves you time. We understand your concern about lost productivity due to phone usage during work hours. Would you please reach out to our Customer Success Team at 800-828-0689 or by email at hello@clockshark.com? We love to hear future feature requests.

Samantha C.  
Office Administrator  
  
Used the software for: Less than 6 months

### "Our experience from the trial to becoming actual clients has been great. "

February 12, 2018

5.0

Pros

We enjoy the overall functionality of the product. We went from no clocking software to using ClockShark and the transition was seamless. We have not had any complaints from employees on any level.

Review Source

Response from Simpro Software

February 13, 2018

Hi, Samantha! Thanks for sharing your review of ClockShark here on Capterra! It's wonderful to hear that transitioning from paper timesheets to ClockShark was so seamless, and that the employees are happy to use ClockShark too! If there is ever anything we can do to better support your company, please let us know! We're here to help. Welcome to the ClockShark Team, Samantha! -Morgan @ ClockShark-

SLL

Shao Long L.  
Owner  
Accounting  
Used the software for: 2+ years

### "Great for driving instructors"

June 10, 2022

5.0

Customer service is top-tier with Clockshark. Anytime I've had issues with the software or couldn't figure anything out, customer service has been pretty quick to resolve those issues.

Pros

We needed software that not only allowed our company drivers to clock-in on the go, but also we needed to track their GPS location. It's pretty easy to setup and connects with our Quickbooks relatively well.

Cons

There's not much to not like about this software.

Review Source

JS

Jarrod S.  
VP  
Medical Devices  
Used the software for: Less than 6 months

### "Great Service"

January 31, 2022

5.0

Pros

The ease in which the setup was completed and the straight forward common sense working of the program.

Cons

The only thing we didn't like were some features that we were used to that do not exist on Clock Shark...........YET.

Switched from

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

GPS tracking

Review Source

KH

Kevin H.  
Project Manager  
Construction  
Used the software for: Less than 6 months

### "ClockShark as a Daily Time Keeper and Scheduler"

April 9, 2020

5.0

I still think the best feature of the app is the GPS function. I really believe that alone will pay for the app 10-15 times over in the next few months.

Pros

The things I like about clockshark are the ease of use. I was able to show my employees in a very short amount of time how to clock in and out, switch jobs and leave notes. I'm sure the GPS feature has already saved our company countless dollars and has really helped us in keeping accurate job costing records.

Cons

I want to see our employees be able to leave commits and pictures on the scheduling portion of the application and the technical department has already reached out to me and has said that they are working on making something like that happen.

Review Source

Response from Simpro Software

May 18, 2020

Hi Kevin, Thank you for the 5-star review! We are happy to hear that you enjoy how easy it is to use ClockShark. Feel free to reach out to us anytime at 800-828-0689 or by emailing help@clockshark.com! We're always here to help and love talking with customers and hearing feature requests.

MC

Melanie C.  
Office Manager  
  
Used the software for: 2+ years

### "The best customer support"

March 26, 2018

5.0

Pros

It's easy to use and has all the features we need to keep track of employees and job labor costs. The customer support is quick to respond and goes the extra mile to help, helped me through a technical problem with Quickbooks and probably cut down my time on the phone with them by at least half.

Cons

I haven't encountered any problems yet. Sometimes our employees have trouble finding jobs, but it is because they forget to sync the app.

Review Source

GS

Greg S.  
Member  
Real Estate  
Used the software for: Less than 6 months

### "phs"

September 22, 2021

4.0

I really like and am using it more and more daily.

Pros

Being able to track time is important. The only issue is the integration with Quickbooks Online.

Cons

It is expensive for full option for small company.

Reason for choosing ClockShark

Customer service was great while looking into ClockShark.

Switched from

[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)

Had issues with it working with QB. Kind of same issue.

Review Source

JB

John B.  
President  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great time Keeper plus document manager."

July 17, 2021

4.0

Pros

the ability for office personnel to schedule jobs and dispatch field workers with ease, also like the ability to add documents and jobsite photos to each job on the schedule. we also use the job notes extensively to update our customers on jobsite surveys.

Cons

Sometimes it can be confusing where you can attach notes and photos to the job. there were a few times in the first week of use that we input extensive notes to the job but were not able to find where the notes and photos were placed.

Review Source

JK

Jamie K.  
House cleaner  
Consumer Services  
Used the software for: 1-2 years

### "Helpful for small businesses "

November 1, 2016

4.0

Clock shark has helped with scheduling and keepung track of workers and there jobs. I like the gps feature. So far has been great app to use.

Pros

Gps, scheduling, time tracker

Cons

Needs more options for scheduling

Review Source

Response from Simpro Software

January 29, 2018

Hi, Jamie. Thank you very much for leaving your thoughtful review here on Capterra. We really appreciate your feedback; it's how we get better. Since your review, we've updated how the scheduler works, adding some features that streamline how you can set up employee's shifts. Have you gotten a chance to check those out? Feel free to reply to the email I'll send you if you have any questions about those current features. :) Glad to hear all is going well with ClockShark, Jamie. It's a pleasure to be supporting your business. -Morgan-

IT

Irina T.  
Blogger  
Food & Beverages  
Used the software for: 1-2 years

### "Great tool"

October 27, 2022

5.0

Pros

I have had a great experience with ClockShark. I have nothing to complain about it. It's stable and easy to use. Shortly, it's an excellent tool for task scheduling and monitoring reports and tasks.

Cons

No cons to say about ClockShart for now

Review Source

MW

Mallisa W.  
Front Office  
Security and Investigations  
Used the software for: Less than 6 months

### "Very quick resolve "

July 13, 2023

5.0

Great experience

Pros

Im new to clock shark however I'm impressed with the help I received thus far.

Cons

very user friendly it makes it so easy to have a live chat with someone

Review Source

AP

Allan P.  
President  
  
Used the software for: 2+ years

### "Clockshark is awewome, it has really streamlined our payroll management. Job progress."

March 30, 2018

5.0

My business runs better and is more productive. Crews are more productive as we are monitoring project working hours.

Pros

It has streamlined payroll, also great for keeping payroll records for Workers Comp audits. Upon completion of projects we can easily look at production and see if the job came in the time frame we estimated.

Cons

I have no Cons whatsoever. Our office ,Manager love it!! No Cons. Our employees love it, they get paid for every minute they work,

Review Source

mJ

mARK J.  
President  
Construction  
Used the software for: I used a free trial

### "New user on trail account"

March 7, 2022

5.0

Good so far

Pros

It is very easy to use, we can set up jobs on the fly for service calls

Cons

I am not so sure it will be a time saver for the office as it does not interface with SAGE 50 this may be the motivation for moving to Quickbooks

Review Source

KH

Kelley H.  
Owner  
Construction  
Used the software for: Less than 6 months

### "Great Product, easy to use!"

June 24, 2020

5.0

ClockShark is a great addition to our business. It has made job tracking more accurate and payroll a breeze! I would highly recommend this product.

Pros

This product was easy to set up and roll out! I had the system up and running in less than a day. The GPS function keeps everyone honest and acts as a back up to clients knowing exactly how long we are on the job. The integration to ADP took a little time to set up but now it is a breeze to export the time straight over.

Cons

The only downside I have found is in regards to the employee GPS tracking when I am reviewing on my mobile device. The map function does not seem to work as well as when I am on a computer.

Review Source

Response from Simpro Software

July 6, 2020

Hello Kelley, Thank you for the 5/5 star review! Glad to hear that ClockShark has helped you with employee accountability and that you enjoy our APD integration. Feel free to reach out to us anytime at 800-828-0689 or by emailing help@clockshark.com! We're always here to help and love talking with customers and hearing feature requests.

CK

Clare K.  
Office Manager  
Construction  
Used the software for: 1-2 years

### "Work's great, never had a problem, very easy to use."

October 13, 2017

5.0

Very easy to figure out payroll and see how productive our crew is and where they are in the field.

Pros

Very easy to use, great customer support. All of our guys work out in the field super easy to see where there are working and for them to report in.

Review Source

Response from Simpro Software

January 26, 2018

Hi, Clare! Thanks for sharing here on Capterra about your ClockShark experience. We've really enjoyed supporting your business over the past years, and love hearing that the core simplicity and ease of the software has never changed. We exist to facilitate the great work you're doing, so just let us know what we can do to help. Thanks for being such a loyal, supportive member of the ClockShark tea, Clare. I hope you have a great rest of your day! -Morgan-

SW

Shawn W.  
Project Manager  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Timesheets"

February 15, 2022

4.0

Pros

The ability to track time every day, help with job costing. No more chasing paper time sheets every week

Cons

Late clock out is not adjustable, This would be handy from a H & S point. ie has the person forget to clock out or has something happen to them

Review Source

Response from Simpro Software

February 18, 2022

Hi, Shawn! Thank you so much for taking the time to leave a review, we truly appreciate it. The ability to adjust the time requirement for a late clock-out is a great idea. We're always looking for ways to improve ClockShark and encourage you to submit this idea to our Product Development team using this link: http://ideas.clockshark.com/

BL

Barbara L.  
Office Manager  
  
Used the software for: Less than 6 months

### "Love this timekeeping app!!"

June 5, 2018

5.0

Pros

We were previously using daily paper timesheets. Getting the timesheets turns in on time and then translating their handwriting and job names was a nightmare. Now, they have to enter their time on an app as they are working and have to select jobs/tasks from the list I give them. Has saved me tons of time and confusion and makes entering payroll much more efficient. It also interfaces with QuickBooks. It also allows me to track where are employees have been. They also have the ability to revise their entries later or contact me to make revisions.

Cons

There aren't too many cons except with the employees. It is really more of getting them to use it properly and complete all the necessary information. Would have liked to see the app on iPhone and Android more alike. This can often cause confusion with someone learning when the features are a bit different on the 2 platforms.

Review Source

ZM

Zachary M.  
owner  
Construction  
Used the software for: Less than 6 months

### "United's Review"

January 24, 2022

4.0

overall we are very happy with the ClockShark implementation and cant wait to use this well into the future.

Pros

The best part about this software is how easy it is for the employees to navigate in.

Cons

there is multipole places that you can add attachments like when you clock into a job. I wish you could add attachments to the schedule for the day for employees. like link a pdf work order for example.

Reason for choosing ClockShark

t sheets support sucked and ClockShark's is phenomenal

Review Source

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