# Page 4 | ClockShark Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is ClockShark the right Time Tracking solution for you? Explore 1910 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/155467/ClockShark/reviews

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ClockShark

4.7 (1910)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of ClockShark

## Showing most helpful reviews

Showing 76-100 of 1910 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JCM

Jem Carlo M.  
IT Manager  
Banking  
Used the software for: Less than 6 months

### "ClockShark Review from FSMDB"

June 29, 2022

5.0

We are still on process of the wire transfer.

Pros

It is user-friendly. What caught my eye is the Kiosk.

Cons

It is very expensive which cost the delay for the approval.

Alternatives considered

[OnTheClock](https://www.capterra.com/p/130009/OnTheClock-com/)[Buddy Punch](https://www.capterra.com/p/134003/Buddy-Punch/)[Connecteam](https://www.capterra.com/p/153140/Connecteam/)

Reason for choosing ClockShark

We had a good marketing specialist who provided everything we needed to know.

Review Source

NB

Nicole B.  
Controller  
Construction  
Used the software for: Less than 6 months

### "Great Program and Easy to Use"

May 16, 2022

5.0

Pros

We really like how easy it is for our employees to use ClockShark. The mobile app is simple and user friendly for an employee and manager. We switched from an app that was very difficult for managers to use, and now they are thrilled at the usability of this app. I also really enjoy how easy it is to process payroll. The time off requests features were able to fit our needs perfectly, which is where our other app also fell short. We really like the notifications for clocking in/out, as well as alerts when there is missing time.

Cons

I wish that the time was shown in quarter hours instead of hours and minutes. I chose rounding to the quarter hour for times; however, all times are shown in hours and minutes which means I have to translate that. Also, I wish that the timesheet showed cumulative hours in real time, just so we could keep up wi6th hours as they are being worked, instead of waiting until the end of the day.

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Reason for choosing ClockShark

Geotracking was the main reason. Our technicians work in the field, so tracking where they are clocking in/out of is important to our company.

Review Source

JM

Jeremiah M.  
GM  
Construction  
Used the software for: Less than 6 months

### "Good for 1 job per day work sites, user friendly"

February 16, 2022

1.0

User friendly for many things especially adding new jobs to the clock, but as I mentioned before, only good for one job per day shops. And, the base cost per month is put this at a rate much higher than similar programs, especially for small shops.

Pros

Easy to add jobs to the time clock. Job roster is easy to look over with "Hours worked" and "Hours Budgeted" readily available, no having running reports to bill customers.

Cons

Cannot edit employees while they are clocked in the system. Other programs will allow me to fix errors during the day, such as clocked into the wrong job in the morning or missed clocking in when they started working. Editing during the day while the error is fresh allows me to get a head start on payroll and being sure employees are paid for the work they do and that time is billed to the proper job. Base monthly costs put this program at a higher monthly cost than similar programs.

Reason for choosing ClockShark

Partner signed up for clock shark without my input. Probably switching back.

Switched from

[TimeClock Plus](https://www.capterra.com/p/21548/TimeClock-Plus/)

Partner signed up for clock shark without my input. Probably switching back.

Review Source

Response from Simpro Software

February 18, 2022

Hi, Jeremiah! Thanks so much for taking the time to leave a detailed review, we truly appreciate it. The ability to edit an employee's time while they are clocked in is an excellent suggestion that I would be happy to pass along to our Product Development team. If you have any other ideas on how ClockShark can be improved, please submit them here: http://ideas.clockshark.com/ As for the cost of the monthly base fee, it goes to the following: -5-star rated customer support when you need it -Account implementation and maintenance -Continuing tutorials and training -Ongoing software updates and improvements -And Unlimited data storage If you have any further questions or comments, we'd be happy to hear them!

TH

Tristan H.  
Owner  
Construction  
Used the software for: 6-12 months

### "Best In Class"

November 16, 2021

5.0

I've been extremely satisfied and impressed with ClockShark, from everything to its functionality, to it's customer service. I'd highly recommend it to any company with employees.

Pros

ClockShark makes scheduling and time tracking easy and enjoyable with their great functionality and incredible customer service.

Cons

A very minor complaint is that the software typically takes a bit longer to perform routine tasks such as scheduling and timecard approvals when compared to some of its competitors that I've used in the past.

Alternatives considered

[Timesheets.com](https://www.capterra.com/p/132754/Timesheets-com/)[Homebase](https://www.capterra.com/p/153076/Homebase/)

Reason for choosing ClockShark

ClockShark was superior in almost every aspect, and their customer service was extremely impressive.

Switched from

[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)

After Intuit bought T-Sheets, there was a steep drop-off in customer service, and some technical issues started to arise that were concerning.

Review Source

MS

Megan S.  
Photographer  
Photography  
Used the software for: I used a free trial

### "Time management "

May 3, 2024

5.0

Love it so much! Very helpful on those chaotic days

Pros

All the features and assistance with reaching your goals and time management

Cons

No issue with this at all , I can’t think of anything I would change.

Review Source

RT

Ray T.  
Owner  
Consumer Services  
Used the software for: 1-2 years

### "Accountability Ninja"

October 28, 2021

5.0

Pros

My favorite part of Clock Shark is its Geofencing capabilities. We are in the service business and service properties all over the state. We have saved a ton of money on not having to utilize the "honor" system anymore with manual job time sheets. We can now see when associates are on location and clocking in... We can also see when they clock in from home or down the highway somewhere.. we identify and make necessary adjustments.. before using clock shark we estimated losing several thousands of dollars in time monthly.. this has eliminated

Cons

It still has it glitches, however the clockshark team is quick to identify and offer solutions... liked least but not a detractor for me

Review Source

ZY

Zack Y.  
C.O.O  
Construction  
Used the software for: 1-2 years

### "First"

October 28, 2021

5.0

Excellent

Pros

It works, extremely easy to use the scheduler is one of the best geofence works great

Cons

Scheduler could have a few more features to make it easier but still the best one I’ve ised

Alternatives considered

[Procore](https://www.capterra.com/p/56250/Procore/)

Reason for choosing ClockShark

Price

Review Source

KS

Kristen S.  
CFO  
Construction  
Used the software for: 6-12 months

### "Good product - company is always trying to improve"

November 16, 2021

4.0

Pros

Integration was easy. I appreciate that ClockShark is always looking for areas to improve and add new features. Other time tracking companies I've used haven't been as interactive with their customers. ClockShark is very open to suggestions and understanding our business processes.

Cons

I dislike that there are some integration limitations with Canadian QuickBooks Online. Would like for an option to make notes on timesheets mandatory instead of optional. It was mandatory in the previous program that we used and now we are having a hard time getting our techs to record what they've done when the system doesn't force them to add notes.

Alternatives considered

[TMetric](https://www.capterra.com/p/148624/TMetric/)

Reason for choosing ClockShark

We use Salesforce as our field service management system. We were interested in this program but found the ClockShark app to be more tech friendly than the Salesforce one app.

Review Source

JT

Jessica T.  
Office Manager  
Construction  
Used the software for: Less than 6 months

### "Awesome Product for the Construction Industry"

April 14, 2020

5.0

Overall I fee this product is wonderful! It has almost everything that we need for what we do in the Excavation, Demolition & Underground Utilities portion of the Construction industry that we are in. I looked and A LOT of different time keeping products and even used the free trials on a few... I am so happy that I ended up choosing this product in the end!

Pros

I like that this product was easy to set-up and my employees (who have had trouble with other timecard apps in the past) find it very easy to use and understand. I really like all of the customizations that I can do and the reports really help me see where my employee's time is being spent in greater detail. I love all of the different reports that can be accessed. This product definitely has great value for the money! It is exactly what we needed for our construction crews!!

Cons

Trying to figure out which report does what can be a little confusing. I think the better report descriptions and maybe a quick example to look at before choosing/downloading would be beneficial. While there is gps or geolocating, I would find it very useful to have the employees be able to clock in under one job, but have it notify me if they employee clocked in outside of that location for specific job tasks. For example, if I have an employee clocked in under job "A" as "driving" out the job, I know they are outside of the boundaries, however, when the switch tasks to "Laborer" I want to know if they are within a specific radius/boundary for that same job "A". Especially since my employees get paid significantly different between the two tasks... I would like to automatically be notified if they are where they say they are supposed to be for that task.

Switched from

[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/)

The pricing was very high and my employees just couldn't figure out how to use the product correctly.

Review Source

Response from Simpro Software

May 18, 2020

Hello Jessica, Thank you for the 5-star review! We are happy to hear that you LOVE that you can customize your reports and how easy it is to use. Feel free to reach out to us anytime at 800-828-0689 or by emailing help@clockshark.com! We're always here to help and love talking with customers and hearing feature requests.

AP

Andrei P.  
Architect  
Construction  
Used the software for: Less than 6 months

### "Not bad, could be better"

September 10, 2020

4.0

We're just discovering the possibilities the software has to offer. Using it for merely one month just to have some control on our window fitters whereabouts and labour hours. We're now trying to see if we can use the reports feature to help us make lists with the notes (including pictures) about various issues encountered on sites or job completion reports (also with pictures included) - we wouldn't like to use a different software for this. We used one in the past but it didn't have the timesheet feature. Hope we can use the Shark for both operations.

Pros

Can see where our window fitters are working during the play day.

Cons

The tracking (play button) is randomly active for random workers, so it is hard to approve some timesheets because they might clock in or out in different places than the actual building site where they are supposed to do it. So they can cheat on working hours and get away with it. :P

Reason for choosing ClockShark

One of our site managers dug up online for a time tracking app and found this one after a few failed attempts. Guess it was purely by chance and decided to give it a go. Btw, one week trial period is not enough to clearly see if the system suits your needs. We're having roughly one month now since we're using it and don't know yet what else we can use it for apart from tracking locations and timings for our window fitters.

Review Source

Response from Simpro Software

October 5, 2020

Hi Andrei! I appreciate the thorough and positive review! Happy to hear you're able to track your guys on the field better now. For the GPSTrak icon-- I would definately reach out to the Support team! This is typically a very simple settings fix. You can chat in, email or give them a call at 1-800-828-0689. The two week trial tends to be enough time for most of our customers, however if you think you need more time when in your trial, we can connect you to your onboarding specialist and they can demo the product based off your companies needs to show you the features you might find most useful. We also don't mind extending the trial in special cases :) Feel free to reach us anytime-- we're here to help!

TM

Tom M.  
Project Manager  
Construction  
Used the software for: 2+ years

### "We love ClockShark"

December 14, 2020

4.0

We have been using it for years because it works, the workers get reminders to clock in and ou, edits are easy, can see what's going on out there in a glance.

Pros

we use different tasks for each job, i like this feature, we are a prevailing wage contractor and need to track hours from county to county so we use many tasks. Also like the budgeted hours, as we get notified when close t our budget on a particular job. The geo fence is great also.

Cons

When choosing tasks for different jobs, they should be listed in alphabetical order and after choosing one, on the next it should go to the list were you left off. not always the top of the list. we have many tasks and its a lot of scrolling. Notification choses can be more detailed. We have guys that pick up materials or leave from the shop on certain jobs it it makes for to many out of bounds notification.

Review Source

Response from Simpro Software

January 25, 2021

Hi Tom! Thank you for taking the time to leave an awesome review! This is great feedback! As far as your tasks--they should be in alphabetical order! Sometimes if there is a space in front of the name, it counts as a character and can throw the order off. You can also adjust the mobile settings to list fewer/more recent tasks :) Same with notifications! On the mobile side anyone can set up a customized reminder under "employee reminders"! We can also limit the amount of job/tasks employees can see with access controls ! I would be more than happy to go over some of these options with you or you can reach out to support at 1-800-828-0689 Feel free to chat/call in and we can definitely help!

JF

Jeffrey F.  
President  
Construction  
Used the software for: Less than 6 months

### "Great App"

May 21, 2022

5.0

I was searching for a simple app that can manage the tasks I needed it to for my employees. Clock shark has met those needs at an affordable cost.

Pros

The simplicity of this app makes my job as the president/ operations manager more efficiently

Cons

Some features have to be done on the online version. But this is just a matter of logging in to the online version on my phone.

Alternatives considered

[APS Payroll](https://www.capterra.com/p/99369/Payroll-Solution/)

Reason for choosing ClockShark

The free trial helped me solidify my decision

Switched from

[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)

Employees had difficulty logging in and payroll department couldn’t do their jobs propeller costing the business time and money every week.

Review Source

BP

Beverly P.  
Accounting and HR Administrator  
Construction  
Used the software for: 1-2 years

### "Great software!"

November 16, 2021

5.0

We absolutely love this product! It is user friendly and easy to use. We can efficiently track

Pros

This product is super easy to use. We taught our staff how to use it in a matter of minutes. It allows us to get all the features we needed in one place with a user friendly dashboard.

Cons

The biggest complaint about ClockShark is that it wont integrate with our payroll software-Quickbooks Online. The only other problem I have with the software is the I wish the reporting options were more robust or give an ability to create your own custom reports.

Reason for choosing ClockShark

Easy to use and too many complaints about TSheets from staff members.

Review Source

CB

Cruz B.  
Gobernanta  
Hospitality  
Used the software for: 1-2 years

### "Utilisimo programa"

January 20, 2023

5.0

Este programa creo que es el que más me facilita mi trabajo a la hora de la organización, planificación y gestión del departamento, lo usamos a diario y estaríamos perdidos sin el, se lo recomiendo a todos sin duda alguna.

Pros

Este programa creo que es el que más me facilita mi trabajo a la hora de la organización, planificación y gestión de l departamento

Cons

No tiene contras para mi es mi mayor aliado en mi trabajo

Review Source

KM

Keiko M.  
owner  
Construction  
Used the software for: 2+ years

### "Pro Co Painting - ClockShark Review"

November 6, 2020

5.0

AMAZING! The software is incredible and so is their customer support. If there is ever any new features, questions or changes a team member from ClockShark is readily available to describe and help. The software is reliable, user friendly and affordable. We love ClockShark and would highly recommend to anyone looking for a scheduling or time tracking software.

Pros

Our favourite part about the software is the scheduling app and time tracking. We use it for all of our employees to ensure they know their schedules, where their job sites and that they get paid properly.

Cons

ClockShark is continuously improving, there is nothing I dislike about ClockShark.

Alternatives considered

[VeriClock](https://www.capterra.com/p/157274/VeriClock/)

Reason for choosing ClockShark

Overall product offerings

Review Source

Response from Simpro Software

November 11, 2020

Hi Keiko! Thank you so much for the glowing 5-star review! I'm happy to know the scheduling, timetracking and customer support have been so helpful. It's always a pleasure seeing your name in these reviews, it means we're doing something right. Thank you for your continued support, we appreciate you and your company to the max!

CC

Cliff C.  
GM  
Food Production  
Used the software for: Less than 6 months

### "Time Cards to Digital"

November 22, 2020

4.0

The CONS mentioned above are mostly inconveniences, therefore our overall experience has been positive and that I foresee continuing to use the ClockShark system moving forward.

Pros

Who's working and immediate recognition of hours completed is Great! The ability for me to visit Vendors, Suppliers or Customers and still know what staff has arrived and when they arrived is extremely helpful. Our weekly time sheet tabulation has been reduced by several hours. We also have some employees that are hired from a Temp Agency and ClockShark has simplified our weekly reporting to them.

Cons

Transitioning from the traditional time card system into ClockShark was a little more challenging that originally anticipated, but after a month of utilization our Staff are adopting and adapting. It would be nice to have the flexibility to rename some activities, such as "Lunch" versus "Break". Our 30 minute lunch breaks are unpaid, while our 10 minute morning and afternoon breaks are paid. Staff inadvertently selects the wrong one which causes downstream work for Admin personnel. We've chosen not to utilize the "Mobile" function as all of our hourly employees must report to the plant. It would be nice to deactivate the "Clock In" and "Clock Out" feature, but they do appreciate the ability to see schedules and other features. I'm still unsure about ClockShark's billing. Our hourly staff turnover is relatively high and getting charged for a month of services for a person who left after three days seems costly. I've yet to contact ClockShark but in the past they have been very good to work with, so I'm hopeful there is a workaround that I'm not aware of as of yet.

Review Source

Response from Simpro Software

December 10, 2020

Hi Cliff! Thank you for taking the time to leave a positive review! I'm happy to hear that the Who's working now page is helpful and we're saving you more time to dedicate to your business! That is great feedback and I would be happy to let our product team know of your suggestions! If you run into any issues please reach out to Support at 1-800-828-0689 (or chat/email in) and we can help smooth over any inconveniences you run into! Thank you again for your review!

NN

Nick N.  
Owner  
Construction  
Used the software for: 1-2 years

### "Residential Home Builder / Remodeler"

December 14, 2022

5.0

Very satisfied with Clock Shark

Pros

We choose Clock Shark because of the GPS tracking; employees don't get paid if not on the clock and if they are on the clock we can tell exactly where they are and where they went.

Cons

It's a bit glitchy on cheap phones. Often signs your employees out if they leave the geo-fence without switching to a task that allows them to leave the project.

Reason for choosing ClockShark

Clock Shark is the only time tracking software that tracks where your employees go while on the clock.

Switched from

[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)

They could clock in but there was no tracking if they stayed at the job. One day I drove up as one of the guys was driving away to take a lunch break. He was gone for two hours while on the clock. If I had not been there to catch him, he would have gotten away with it. With Clock Shark I know where they went while clocked in.

Review Source

MH

Melinda H.  
Admin  
Construction  
Used the software for: 1-2 years

### "Highly Recommend"

June 9, 2023

4.0

If I ever have any issues with Clockshark the customer service team is on it.

Pros

The ease of use. Both in the office and in the field.

Cons

More functionality within the schedule tab. That is where we use it the most. Would be nice to be able to use the available functions without having to leave the tab'

Review Source

Response from Simpro Software

June 30, 2023

Hey, Melinda! We appreciate your review! Can you please provide us with more information about what functionality you're looking for within the scheduler? You can submit your feedback to our Customer Support team at hello@clockshark.com!

MQ

Marian Q.  
V.P., Operations  
Construction  
Used the software for: Less than 6 months

### "Feature Rich on a Budget"

May 18, 2021

5.0

My overall experience has been very positive; easy to setup and use as the administrator, easy for employees to understand. The GPS location feature is very useful when one wants to correlate punches details and locations. The customer service is always easy to contact, fast response, and helpful.

Pros

The GPS location feature is very useful when one wants to correlate punches details and locations. The customer service is always easy to contact, fast response, and helpful.

Cons

I'm disappointed that the Quickbooks intergration wasn't available to me unless I was using Quickbooks to process my payroll. I also would appreciate being able to make notes on days employees don't work so I have a historical reference for attendance monitoring.

Alternatives considered

[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)

Reason for choosing ClockShark

I chose ClockShark because of the Quickbooks integration capabilities; it was only after I purchased the membership that I found out that the integration will only work if one is processing their payroll through Quickbooks, which I do not.

Review Source

KS

Kelly S.  
Office manager  
Construction  
Used the software for: 2+ years

### "Kelly Strunk "

February 9, 2022

4.0

The benefits that I have seen so far would be that we can export info from quickbooks to clockshark to keepsus organizated and on task

Pros

I have little knowledge in using clockshark with our company, but from what i have noticed it is very easy to navigate through and it helps keep all of our projects and employees on task for what needs to be accomplished

Cons

I haven't found anything I dislike I just wish I was more knowledgeable with the software to use this product at its full potential

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Better for the business

Review Source

KW

Kristen W.  
Scheduling/dispatch  
Public Safety  
Used the software for: Less than 6 months

### "Easiest scheduling and tracking program!"

July 28, 2022

5.0

This is so freaking organized and helpful. I will not be switching from this product!

Pros

I love how organized clockshark keeps us. We just switched from paper to this, and I’m telling you we could get rid of an office member just with how much you can do with clock shark.

Cons

I do wish clock shark tracked location before our techs hit start as it would help to see where they are and how far from site. But this is easily solved with a phone call to the tech

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

I was doing all my scheduling on an excel spreadsheet. Let me tell you the time I save now buy not having to do extra useless work to keep my guys organized!

Review Source

ES

Esther S.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Easy to setup and use"

February 9, 2022

5.0

Time keeping and payroll has been a constant struggle for our company as we have employees working from home, in the field, and various places. Keeping track was difficult and reconciling for payroll was torture. Clock shark made it simple and easy to know who's working and where they are as well as keep a very accurate account of hours per job. It has simplified our whole system.

Pros

I really like that Clock Shark is super easy to set up, add employees, review timesheets, and integrates into Quickbooks for payroll. I braced myself when signing up thinking it was going to be a huge learning curve. Clockshark has superb customer services, plenty of video tutorials, and is so easy to use, I have only had to watch one setup video.

Cons

There are a lot of features with this software, but I don't find that to be negative as each company has specific needs. I feel ClockShark thought of everything.

Reason for choosing ClockShark

I chose Clock Shark because they responded to my inquiries right away. Other "top" providers took over 2 weeks to reach out when I had questions regarding their applications.

Review Source

KB

Kevin B.  
Academic Coordinator of Clinical Education  
Hospital & Health Care  
Used the software for: 2+ years

### "Very Satisfied"

September 1, 2022

5.0

I now have the ability to accurately record hours spent in the field, making my users more accountable - results in more professional, responsible, and rigorous experience for the users.

Pros

Software is very easy to use, and support for the software is quick to respond.

Cons

Some notifications are received in error, or belatedly - support addressed this promptly, though.

Review Source

EE

Erica E.  
Office Manager  
Construction  
Used the software for: Less than 6 months

### "Impressive Time Tracking Software"

March 29, 2022

5.0

Pros

I love the ease of loging into clockshark from anywhere and being able to track time in real time. The GPS feature is great for being able to adjust time from job to job if a missed punch happens. It is a great tool for job costing per employee, and has easy features that anyone can master.

Cons

Not being able to see where an employee is via GPS in real time.

Alternatives considered

[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/)

Reason for choosing ClockShark

We use Buildertrend regulary for job tracking details. The time clock feature has a lot bugs, and is not as user friendly and easy as clockshark.

Review Source

CH

Christine H.  
Production Manager  
Construction  
Used the software for: Less than 6 months

### "You need This"

March 16, 2022

5.0

From the moment we started the free trial the customer service was top notch. They reached out right away and assisted with the many questions I had and was able to streamline our entire company to functional on their site. It has so many features which we have not fully used as we are not quite there on our side but are looking forward to integrating those into our company. This software has been able to release a lot of time we were spending on payroll/time clock and job costing. the reports are so detailed that the owner just loves seeing everything on one spot with just a simple click. Imputing the information weather, it is an employee/task or job is simple and again if you are unsure of something or are looking for it to run a certian way customer service is on top of it and make it easy for you to understand.

Pros

The software is super easy to use and understand, it is very self-explanatory.

Cons

Nothing so far to report! It is amazing for entire team

Alternatives considered

[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)

Reason for choosing ClockShark

This was the easiest to use and was highly rated from other clients/customers we work with.

Review Source

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