# Page 5 | ClockShark Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is ClockShark the right Time Tracking solution for you? Explore 1910 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/155467/ClockShark/reviews

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ClockShark

4.7 (1910)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 5 - Reviews of ClockShark

## Showing most helpful reviews

Showing 101-125 of 1910 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JM

Jacob M.  
CEO  
Construction  
Used the software for: 6-12 months

### "Coming from someone who can barely use a phone"

November 1, 2021

5.0

Pros

I'm the kind of person that will manually write down every hour an employee worked onto a piece of paper, get a calculator out and then input that into my payroll. Clockshark helped save countless hours of timetracking, estimating, payroll, and many, many mistakes made along the way.

Cons

All of the different features and pages were quite overwhelming at first seeing as I'm not the kind of person that can just open software and figure out how to use it. It took me a while to realize that the pop-ups are actual people who genuinely want to help you use the software and succeed. Once someone showed me how to use all the pages it was a breeze!

Alternatives considered

[Jobber](https://www.capterra.com/p/127994/Jobber/)

Reason for choosing ClockShark

it suited my needs more

Switched from

[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)

I couldn't figure out how to use the other product and clockshark employees were more helpful.

Review Source

LH

Lois H.  
Accounting Manager  
Construction  
Used the software for: 2+ years

### "ClockShark - Making time keeping easy"

January 26, 2022

4.0

I can't say enough about how easy it is to track what jobs our crews are on and have real time numbers.

Pros

I have used different time clocking systems in my past. I am very impressed with ClockShark and how user friendly it is. We are able to download time and job costing into our Quickbooks with easy.

Cons

Wish we had one service to not only track time but to run the payroll with the job costing we need to track.

Review Source

SW

Stormy W.  
Office Manager  
Building Materials  
Used the software for: 1-2 years

### "Perfect for dispatching!"

November 21, 2021

5.0

We are a small plumbing business and didn’t want to spend the high prices for features we don’t need or wouldn’t use with other companies geared towards the plumbing industry for dispatching.

Pros

This makes dispatching my plumbers to any location super easy, and they like being able to see their schedule for the day so that they can stock their trucks with what they need for each job.

Cons

That scheduling has to be done online and not on the app.

Alternatives considered

[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)

Reason for choosing ClockShark

We are a small plumbing business and didn’t want to spend the high prices for features we don’t need or wouldn’t use with other companies geared towards the plumbing industry for dispatching.

Review Source

KD

Keri D.  
Operations Manager  
Construction  
Used the software for: Less than 6 months

### "What a Difference!"

April 13, 2020

5.0

We're getting a much better overall picture of the time used. I began seeing a general pattern in travel times to and from the jobs. Time going to a job was consistently longer than coming home. Turns out they were stopping to pick up parts along the way. While one guy went into the supply house, three more were sitting in the truck. Processes were put in place to eliminate the need for the stop.

Pros

Simple setup, easy to use by crew and for me the best part is that it actually calculates the overtime.

Cons

As a construction company, we often use multiple rates for the same guy. First of all, they all make different rates depending on their skills and time with the company. Second, they make less to ride in the truck than they do when they're onsite. It would be awesome if this could somehow be factored in.

Reason for choosing ClockShark

I was exploring several options, but honestly what sealed the deal was my interactions with \[SENSITIVE CONTENT HIDDEN\]. She set me up with the free trial, but then it took me almost a month before I got a chance to look into it further. I explained my situation, and she didn't hound me about it. When I was ready, she was there for me. She didn't pressure me into making a decision immediately. She helped me understand how it would fit with our operation, let me digest how best to use it, then followed up to answer my second round of questions and offer some final pointers. I wish every sales person was as patient as she was! She's my favorite Shark!

Switched from

[TimeCamp](https://www.capterra.com/p/129847/TimeCamp/)

I had several guys who weren't able to get their time input in timecamp and it didn't calculate overtime.

Review Source

Response from Simpro Software

May 18, 2020

Hello Keri, Thank you for the 5-star review! So glad to hear that ClockShark is easy for you and your team to use. Feel free to reach out to us anytime at 800-828-0689 or by emailing help@clockshark.com! We're always here to help and love talking with customers and hearing feature requests.

DK

David K.  
owner  
Construction  
Used the software for: 6-12 months

### "easy peasy"

October 28, 2021

5.0

Pros

clockshark is by far the easies to set up and use. my employees had no trouble transfering from another software that we were using to clocksharks, it was MUCH easier and user friendly. I love the software and it really has made life easier keeping track of my 30+ employees. I give it a 10 out of 10

Cons

off hand i cant think of any..... i would have to ask my accountant, i do know there is a couple of minor things that i would like to see but my memory fails me right now

Reason for choosing ClockShark

the first time i was given a demo on the software, i knew it was perfect for my company. also the support staff is awsome, when we have a question they readily are there to answer it.

Switched from

[Timesheets.com](https://www.capterra.com/p/132754/Timesheets-com/)

they became impossible to use, every time my guys would try and log in, it would request passwords that we had set up and then all the sudden none of them would work...it was a night mare and the support that used to be good there became awful.....could not get any solutions to my questions and problems we were having

Review Source

DK

Donna K.  
Vice President  
Construction  
Used the software for: 6-12 months

### "Frustration with time & attendance for a small business"

November 2, 2016

5.0

I use Clock Shark's time & attendance software for our hourly & salaried employees in the office & field (not commissioned sales personnel). My search for finding this software was a result of being frustrated from an administrative standpoint of dealing with the paper timesheet for many years. No matter what changes I would implement to make procedures more stream-lined, it was difficult to get the results I wanted. Over the course of several years, I had researched and found many time & attendance software systems which would accommodate our needs. However, the costs for the software and maintenance were not feasible for a company our size - small. In 2015 I finally found Clock Shark that met my criteria - affordable, intuitive for the end user, receive timesheets on time to meet payroll, and job-costed correctly 98% of the time. I also discovered that the bonus of this software app was it integrated with Quickbooks payroll and has the capability to GPS track. After a few weeks of test runs with the app last October, I implemented the software on Jan 1 of this year. While there were some minor hiccups at the transition to this new system (mostly user errors), overall it performed well and eliminated most of my administrative frustrations dealing with the timesheet. The by-product of transitioning to this system was that it held everyone accountable and lowered our payroll costs. Since implementing the software, it has made my life easier for payroll and job costing purposes. The other unseen benefit is the ability to check on where your employees are or what they are working on while you are out of the office anywhere in the world that has internet service. It proved to work well when I traveled to Europe this summer. Even though we have a good staff and trust them, I was curious to see what would happen while I was out of town. I quit looking after a few days when I realized everyone was being held accountable to the time & attendance software. And even if I never did look, I had the ability to look at the time clock punch entries at a later time if something was questionable. I'm getting close to a year of using this software app, and overall it has taken away a lot of frustration I was experiencing with timesheets. I've been very happy with Clock Shark overall.

Pros

Ease of use for employees, job cost tracking

Review Source

Destyny M.  
COO  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "We love ClockShark "

October 28, 2021

5.0

I love ClockShark. We actually had ClockShark in 2019 and left for ADP in 2020… then came back 3 months later because nothing compares to ClockShark.

Pros

I love the customizable tasks, it allows me to run reports based upon locations. This helps us control costs

Cons

Wish it could accommodate different time zones. Use have two separate accounts since were in multiple time zones

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Geotracking! It’s my favorite feature

Review Source

JK

John K.  
Owner  
Food Production  
Used the software for: 6-12 months

### "30 Minute Break, or not?"

June 8, 2023

5.0

Best program for both schedule and time clock. That's basically all I use it for, and time off of course

Pros

time clock and scheduler all in one program

Cons

I feel its a bit expensive per year.The break time calculator is tough for my business. I'd like to see it individualized, per employee. So I can have the option of how to give the 30 min paid break

Alternatives considered

[When I Work](https://www.capterra.com/p/121248/When-I-Work/)[On-Time Web](https://www.capterra.com/p/135056/On-Time-Web/)

Reason for choosing ClockShark

scheduler was easier for me and the way I schedule employees

Review Source

CW

Cheryl W.  
CEO  
Construction  
Used the software for: Less than 6 months

### "Awesome program that integrates with Gusto payroll"

June 9, 2021

5.0

So far it's been great. The fact that it exports the times to Gusto is what confirmed it for me. The other options such as GPS and the schedules is awesome. So far we've loved using it. It does have a bit of a learning curve in some areas, but this is our first time using a time clock software, so it could be the fact that I'm a nOOb.

Pros

I love the mobile time tracking. Our crew is in the field daily. The fact it tracks via GPS is incredibly helpful. Not only for employee tracking, but also for job documenting. Very useful if a customer tries to say we were not at the job at a certain time, certain length of time, or at all. Our employees find it quite easy to use as well. I LOVE that it exports the times with Gusto, our payroll system.

Cons

The scheduling part can be a bit of a hassle. It's a little hard when we have multiple jobs for the same customer, to identify which job is which by the side menu. It'd also be convenient to see the job details by just clicking on the job in the daily schedule/ calendar portion of the schedules.

Reason for choosing ClockShark

The fact that it has GPS tracking, mobile clock-in, exporting times to Gusto (main reason), scheduling and affordable!

Review Source

CS

Clifford S.  
V.P.  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "This is a must have for a company."

July 28, 2021

5.0

Pros

I can instantly check my employees hours to see who will be on overtime, if they work late. On Friday afternoon all the employees hours are calculated and ready to send to my payroll service. I can see where my drivers were when they clocked in. If you have some less than honest employees which I do not at the moment the face recognition option would be awesome.

Cons

When you look at the time cards it doesn't report the time from the current work day until the employee clocks out. I would like to look at the time card and see a live time reading from the current day. The facial recognition takes too long I would like for it to happen automatically at clock in.

Review Source

RD

Raquel D.  
Demand planner  
Pharmaceuticals  
Used the software for: 1-2 years

### "Ahorro de tiempo, eficiente y fácil de usar!"

March 27, 2023

5.0

ClockShark ha cambiado las reglas del juego para nuestro negocio, ahorrándonos tiempo y esfuerzo, al mismo tiempo que proporciona una plataforma fácil de usar para nuestros empleados.

Pros

ClockShark ha simplificado nuestros procesos de seguimiento y programación del tiempo, lo que facilita que nuestros empleados registren su entrada y salida y administren sus horarios.

Cons

Sería útil una forma más eficiente de marcar las discrepancias de tiempo, así como una función de mensajería masiva. Sin embargo, he oído que están trabajando en mejoras en estas áreas.

Review Source

FB

Frank B.  
President  
Construction  
Used the software for: 2+ years

### "Feedback for clockshark"

October 28, 2021

5.0

Overall the customer support is awesome never had an issue always worked out our problems like the application

Pros

Being able to clock in and clock out and create billable time it billable time it would be nice if the transition between that to the office would be smoother

Cons

Closing out jobs or making them inactive is a little difficult

Review Source

VR

Verified Reviewer  
Office Manager  
Construction  
Used the software for: Less than 6 months

### "New to Clock Shark"

February 1, 2022

4.0

Still too new to entirely know. I can see a lot of potential and benefits but the learning curve is something I have to get through also.

Pros

I like that we now have a way to have our staff clock in through a system that tracks the work and we can set them to specific jobs. This is a lot more efficient than using our old paper method where our team may struggle remembering how long they worked for.

Cons

I'm not sure if I'm still just learning but I don't like that I can't always get the guys to see what job they are going to before it time to clock in. I also don't understand how to connect it to QB and not receiving much feedback to my emails can be slightly annoying. You shouldn't expect a tons of help to learn the info because you will only receive documents going over everything. I eventually ended up researching and watching YouTube video's on my own to learn which takes you away from important tasks when you should receive more feedback.

Reason for choosing ClockShark

Looked like the easiest that didn't require geo tagging for our team

Review Source

JS

Jesus S.  
Office Admin  
Construction  
Used the software for: 1-2 years

### "So simple that its actually complicated"

August 17, 2022

5.0

Overall it is well balanced and easy to use. Just be ready for some confusion when you start implementing it into the field.

Pros

The software is super easy to use and user-friendly, especially with the new Spanish language update. Viewing reports is also very simple and well laid out.

Cons

It seems to be so simplistic that it's complicated for someone who has never used it before. Functions such as changing job tasks and clocking out are very easy to perform, but since they are so simple, many of our workers get confused about how to do them. The ease of use also limits the application in its functionality because of its simplicity.

Switched from

[Arcoro](https://www.capterra.com/p/82529/arcoro/)

It was much more costly than ClockShark. When we first switch from Clockshark to Exaktime it was because they had a physical clock that could be put at construction sites and the program at the time was more advance than Clockshark. When we lost the need for that physical clock we lost use for the program.

Review Source

NF

Neil F.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Commercial, Residential, & Construction Cleaning Company Loves ClockShark!"

July 1, 2022

5.0

Some of our clients are invoiced by the hour for the time our employee is on-site cleaning. The GPS tracking feature automatically enforces accurate time reporting and thereby happy clients that are not overcharged.

Pros

Being able to quickly determine that employees are where they need to be at any time makes life a lot easier.

Cons

A couple of employees needed help getting the app set up properly on their phone, but the ClockShark support staff was there to help and were terrific.

Reason for choosing ClockShark

Ease of use and clear graphical presentation.

Review Source

KM

Kayla M.  
General Manager  
Automotive  
Used the software for: 2+ years

### "ClockShark in the Workplace "

February 24, 2021

5.0

Clock shark is very easy for companies who are more geared towards using electronics. My company uses iPads for everything so clocking in on your phone every day just makes sense.

Pros

Using ClockShark is incredibly easy. I love that our employees can edit their own time if they have forgotten to clock out. It’s also incredibly helpful that you can leave notes for each clock in. In my industry where I have technicians riding in different vehicles daily, the notes feature really helps me track my guys and know where they are for the day. I would definitely recommend to others.

Cons

I wish selecting a task when you clock in was auto saved.

Review Source

Response from Simpro Software

March 31, 2021

Hi Kayla! Thank you so much for the five star review! We're happy to hear that you and your employees love ClockShark. Thank you for your feedback! The tasks are not neccesarily autosaved but it should display the most recently used jobs/task at the very top so its fast to select! You can adjust your mobile settings to enable more recently used jobs if you'd like, by going to the left pop out menu > settings > listing sort & recent items > then adjust the recent items amount. If you're envisioning the auto-save to work a little differently we welcome your suggestion and you can reach out to product@clockshark.com to relay your idea directly to an engineer!

NK

Nicole K.  
Executive Assistant  
Telecommunications  
Used the software for: 1-2 years

### "Mountain West Technologies"

November 16, 2021

4.0

It has been good I do not have many complaints.

Pros

The ability to track employees time, the ease of removing employees

Cons

Not being able to clock an employee in or fix their time while they are clocked in I have to wait until they either switch or clock out to correct time. No being able to effectively get ahold of employees through their time app to ask questions on their time. When setting up an employee not all options are saved the first go so I ahve to go in repeatedly to update their profile before clocking in.

Review Source

BD

Brian D.  
Human Resources Manager  
Telecommunications  
Used the software for: Less than 6 months

### "Great software"

April 1, 2021

3.0

Thinking about all the cons, I wish we went elsewhere.

Pros

Best feature is the customer service. They are very responsive and care about the company.

Cons

There are many features I wish they had. 1) Ability to adjust timecards while an employee is clocked in. 2) If an employee cashes out PTO, there are no notes to address date and hours cashed out. 3) When an employee puts a PTO day in, the whole leadership team gets a notification instead of just that manager 4) On Call buttons don't work. I'm still waiting on resolution after addressing it our first payroll run. 5) If a manager wants to put a sick day in for an employee, they have to go through multiple steps instead of clicking on the day and putting down the sick time. 6) The GPS function can be disabled by user 7) Calendar can sync with GMAIL, but EVERYTHING comes over. I just wanted approved PTO to show on calendar and instead it clustered my calendar. Each employee schedule and PTO synced. I had to delete it. 8) You have to manually update vacation accrual employee by employee. If known they lacked all these features I would have went elsewhere.

Reason for choosing ClockShark

I felt that ClockShark over promised and under delivered.

Review Source

RP

Ronnie P.  
Owner  
Construction  
Used the software for: Less than 6 months

### "Clock Shark Review"

June 4, 2022

5.0

Pros

What I like most is being able to track that my employees are where they need to be and at the right time.

Cons

For being a simple way to manage your team and jobs, there’s nothing that I like least about it. It saves me hours of computer work every week! The only suggestion I have is to maybe put a little more work into the GPSFence. (It’s also possible that I haven’t fully understood it yet l.) for example, when an employee leaves the geofence for that job, I really wish it would clock them out automatically. It does send a reminder on their phone to clock out when they leave the fence and it will also notify you that they’re out of bounds. Still an excellent and 5 star rated product!

Review Source

VR

Verified Reviewer  
Property Custodian  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Perfect for time management "

July 27, 2022

5.0

For daily clock in office or managing my time daily in work.

Pros

Very useful for daily needs and managing time to time.

Cons

Nothing can least for this software because they really helps me to do my task for my work load .

Review Source

RW

Robert W.  
Owner  
Construction  
Used the software for: 2+ years

### "Nice"

June 9, 2023

4.0

Pros

Time tracking and Goe fencing. Nice features

Cons

Converting hours to invoice. Also converting quotes to invoice via mobile devices

Alternatives considered

[Arcoro](https://www.capterra.com/p/82529/arcoro/)

Reason for choosing ClockShark

Too complicated for my guys in the field and we're just starting their mobile clocking.

Review Source

Response from Simpro Software

June 30, 2023

Hi, Robert! Thank you for the review. We'd like to learn more about what issues you're experiencing when using our quotes and invoice feature. Our customer support team may be able to help! Please contact them at hello@clockshark.com.

Nick M.  
Owner  
Construction  
Used the software for: Less than 6 months

### "Clockshark is AWESOME"

June 17, 2022

5.0

Pretty pleased with most of the site. A few more added features and it would be incredible!

Pros

Helps me keep track of time on jobs and quotes/ invoices are easy to create and look professional.

Cons

I wish I could select a previous task to enter in quotes/invoices and be able to create & send invoice through mobile app.

Alternatives considered

[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)

Review Source

CP

Christopher P.  
Owner  
Construction  
Used the software for: Less than 6 months

### "Every field service company could benefit from ClockShark!!"

February 11, 2022

5.0

Pros

I can easily keep up with the job hours, the task for each job, reports are easily available with a few clicks, quotes & invoices are easier to prepare than the last software I was using and payroll is much simpler with ClockShark.

Cons

QuickBooks integration is not offered on the basic plan.

Review Source

MD

Manuela D.  
HR/Payroll Manager  
Construction  
Used the software for: Less than 6 months

### "Finally a Software that my Company can use that meets all our needs"

December 8, 2021

5.0

Our experience with ClockShark has been amazing. As a payroll Manager, this software has made my job a lot more accurate and faster. As for my employees, they now have the ability to enter their time from anywhere and with a lot of accuracy.

Pros

ClockShark was able to meet all our needs for time and attendance.

Cons

One feature that ClockShark could add to their software is having leave time attached to a job, instead of going to a blank bucket. Also, being able to assign a particular job for the entire week or several days at once instead of entering the same job multiple times.

Reason for choosing ClockShark

ADP product had a restriction on the amount of characters for the jobs and our company is very detailed in our jobs, consisting of more than 36 characters for our job costs. ADP could only accommodate no more than 24 characters. TSheets had issues with the PTO leave bank. They wouldn't associate to an employee when taken.

Review Source

JR

John R.  
Energy Consultant  
Construction  
Used the software for: 1-2 years

### "Cheap and easy way to track employees time and location."

March 29, 2023

4.0

Overall ClockShark is a great starter time management application. Allows us to know how many hours, what project, geo-location, etc. for a great price.

Pros

Clockshark is great for tracking employees' time and location. It allows us to understand how much our employees will be paid bi-weekly. The app is great for our employees who are in remote locations frequently.

Cons

The app was very clunky at moments. Constant glitches, refreshes, and time not being recorded even though you clocked in.

Review Source

Response from Simpro Software

April 7, 2023

Hi, John! Thanks so much for taking the time to leave a review. The app's behavior described in the "Cons" section is not the expected behavior of the app. Please get in touch with our customer support team at 800-828-0689 so they can help get the app running smoothly for you!

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