# Page 8 | ClockShark Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is ClockShark the right Time Tracking solution for you? Explore 1910 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/155467/ClockShark/reviews

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ClockShark

4.7 (1910)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 8 - Reviews of ClockShark

## Showing most helpful reviews

Showing 176-200 of 1910 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Sarwat Mahdi H.  
Social Media Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Top choice for GPS time tracking"

January 21, 2023

5.0

With this program, I'm really satisfied. Compared to other companies, we are a lot better and more reasonable. The overall customer support is amazing and the system is much simpler to use.

Pros

ClockShark's excellent functionality and outstanding customer service make scheduling and time monitoring simple and pleasant. The PTO Feature is quite convenient; it does away with needless calls and paperwork. Accountability helps keep workers focused.

Cons

The application often takes a little bit longer than some of its rivals that I've used in the past to complete basic activities like scheduling and timecard approvals, which is a very tiny criticism.

Review Source

GM

Gary M.  
President  
Construction  
Used the software for: 2+ years

### "rteview"

June 8, 2023

4.0

Works well for scheduling man power and guys can see where they are going. Need a notes area on schedule that Admins only can see

Pros

ease of scheduling.

Cons

can't set up time tracking to allocate to our union pay format. i.e. premium time after 8 hours of regular time of work.

Review Source

Ravinderjeet S.  
Software Tester  
Computer Software  
Used the software for: 2+ years

### "A great time tracking tool"

January 31, 2021

4.0

A great GPS and time tracking software with some flaws.

Pros

Software is very easy to use and user friendly with help of video tutorial provided within the platform and it is i can say one of best GPS and time tracking software

Cons

There is no way to print email generated within app, GPS is not as accurate as we want as sometimes we got wrong GPS locations.

Review Source

BN

Brionna N.  
Bookkeeper  
Utilities  
Used the software for: Less than 6 months

### "My Review"

February 10, 2021

4.0

It helps us track time on jobs more efficiently.

Pros

It takes the time out of handwriting & filing time sheets & time cards. It allows the employees to clock into a job & gps themselves directly to the address in one click. The time sheet reports make it a lot simpler to do payroll.

Cons

It seems slow all the time. I would like it to load faster. At least once a week it also freezes & we are constantly entering data & scheduling & rescheduling jobs. Freezing is a no go. This must be fixed.

Alternatives considered

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Reason for choosing ClockShark

It was more cost efficient & did what I needed it to be doing. GPS was a huge thing in my decision.

Review Source

Response from Simpro Software

February 19, 2021

Hi Brionna, thanks for your review! Glad to hear you're finding ClockShark easy to use and that it's making payroll simple! I'm sorry for the troubles, the app should not be functioning in that wayI would recommend updating your app since there was a recent bug that would cause freezing under certain circumstances, but has since been addressed in the recent update. If you're ever experiencing issues like this please reach out to ClockShark Support so we can help troubleshoot the issue and get things back up and running for you! You can reach them any time at 800-828-0689 or by email at hello@clockshark.com!

NG

Nicolas G.  
Owner  
Construction  
Used the software for: Less than 6 months

### "One stop shop for employee scheduling and time tracking!"

January 24, 2022

5.0

Overall we've been quite pleased with the service. Customer support is responsive and quick, and diligent. As far as woker's comp compliance you could really do much worse, I love being able to assign tasks to individual employees on the schedule so they know well in advance what to expect and what equipment and materials they will need on a particular job. Saves me time and money having to schedule deliveries or make multiple runs day of! So the ROI for this software pays for itself and then some in that regard.

Pros

Much more detail oriented and user friendly than similar products we've used. Also the detailed GPS tracking is an invaluable asset for time management for employees.

Cons

Some of the integration with our payroll services has been glitchy or hard to navigate as far as importing customers, jobs, etc. All in all though someone more experienced with this kind of software may have done better than I, I admit.

Switched from

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

The other guys had bad user interface for both admin and employees, bad or spotty mobile access, no details on day to day workflow, schedule function was not working, terrible hold times and sub par customer support...

Review Source

MM

Makeila M.  
Marketing & Sales Assistant  
Environmental Services  
Used the software for: 2+ years

### "More Pros Than Cons"

June 24, 2020

4.0

Pros

There are a lot of pros with using the ClockShark app. Once you get the hang of using it for a couple of days, it is very easy to understand. It is an app that is easy to teach others how to use. It does not have a lot of malfunctions, and the support team is always there when needed. When I review people's times everyday, it is very organized. When I am looking for specific jobs or employees, I can run a report and it will tell me what I need, which is SO AWESOME and SUPER HELPFUL. Highly recommend taking advantage of the reports section.

Cons

There aren't a whole lot of cons for this software. Sometimes when an employee clocks out, there are times when ClockShark doesn't catch it and gives an error after 20ish hours.

Review Source

Response from Simpro Software

July 6, 2020

Hi Makeila, Thanks for the review! We are happy to hear that you enjoy everything about ClockShark from the ease of use to our customer service. Feel free to reach out to us anytime at 800-828-0689 or by emailing help@clockshark.com! We're always here to help and love talking with customers and hearing feature requests.

LG

Liliana G.  
HR Office Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Time tracking"

April 21, 2021

5.0

Pros

Easy to use and download. Very user friendly

Cons

Getting reminders for the staff to clock in very limited, wished it would alert the administrative staff immediately if they forgot to clock in instead of manually going in to check. When in more rural areas the app doesn't sync properly on occasion

Review Source

JF

Justin F.  
Administrative Manager  
Construction  
Used the software for: Less than 6 months

### "Clockshark has taken the paper waste and time out of our payroll and streamlined the whole process!!"

January 1, 2018

5.0

Easy hours and job tracking for the whole company. Billing has been streamlined and insurance needs are easy to assess. Payroll is now easy to verify and check periodically. This software has also greatly increased our flexibility as employees can go straight to the job site and clock in on their device.

Pros

Being able to track each employee digitally is huge, but the biggest issue for our company is the accountibility to track each hour to a specific job which in turn saves us thousands annually in insurance costs. With ClockShark we are able to track who worked what job and when, which allows us to only pay insurance premiums when we actually use and need it versus being charged for the year in the most expensive bracket they can put us in.

Cons

Not being able to turn off the GPS tracking from the administrative side of it. The GPS tracking function is helpful at times, but if always left on it drains the device battery nearly instantly. To circumvent this, every one of our employees must go into their settings and specifically disable the GPS for it on their phones. Our less than tech savey employees have struggled with this.

Review Source

Response from Simpro Software

January 23, 2018

Hey there, Justin :) By George, that's great to hear that using ClockShark has resulted in instant savings and accountability for your company. You might be one of our first customers who's shared the impact using ClockShark has had on insurance payments. Saving thousands annually: how fantastic! Keep us in the loop on all good things you keep noticing. And that's a great observation about the GPS. In each employee's profile in ClockShark, you can disable the requirement for GPS Trak and GPS Location Services, but employees should also disable it in their device. Where to do that in a device isn't always readily clear, so if any of your employees need help finding that, feel free to let us know. Our customer success team is always ready to help. :) Payroll, billing, hours-tracking: thanks for sharing all the things ClockShark has helped out with, Justin. Glad to have you as part of the ClockShark team. Have an excellent rest of you day!

KD

Kelly D.  
Office Manager  
Construction  
Used the software for: 2+ years

### "Is Clock Shark for you?"

June 8, 2023

5.0

It is very user friendly and worth the money.

Pros

The time clock function is user friendly for the admin and the users. The adding projects, employees and modifying anything is a mistake happens (an employee doesn't clock in or out) is very user friendly. I have enjoyed implementing this for my team.

Cons

I would like access to job lists, employee lists, currently you have to contact Clock Shark to get those reports. I would like to be able to list sick time as a zero hour item. Just to have my payroll records match my reports

Reason for choosing ClockShark

I did look at other options (unfortunately I do not remember the programs). Clock Shark won for ease, cost and features.

Review Source

AH

Alana H.  
Business Manager  
Facilities Services  
Used the software for: Less than 6 months

### "Great software for running a business!"

May 19, 2020

4.0

So far our experience with ClockShark has been great and we are continuing to grow and learn with the software. We are very new at using ClockShark but so far it has saved me a lot of time in regards to calculating payroll hours and tracking employee clock in and out times. The schedule also works great for us as we have multiple employees working at multiple warehouses. Overall it's been a great experience and customer service with ClockShark is always on point. Their team members are helpful and quick to answer any issues. I love the chat option available on ClockShark, you get immediate responses instead of having to call or email someone. (Great feature!)

Pros

This software is very easy to use and adjust to. It didn't take much time at all to get all of our employees set up with the ClockShark app and so far it has been a great experience and saving us lots of time with tracking employee hours.

Cons

Sometimes I notice the app will glitch a bit. For example, when I check to see Who's working now option under the app, it does not always show me the employees at their location even though they clocked in on time. I have tried syncing and then checking again, but same issue. When logged onto ClockShark on my desktop computer, I have no issues at all. Overall the app works great.

Reason for choosing ClockShark

ClockShark was referred to us so we decided to give the trial a go! After 1 week of the trial run, we loved it and knew right away this would benefit us as a company. Happy we made that decision!

Review Source

Response from Simpro Software

June 5, 2020

Hello Alana, Thanks for the review! Happy to hear that ClockShark is easy for you and your employees to use, and has saved you lots of time. Feel free to reach out to us anytime at 800-828-0689 or by emailing help@clockshark.com! We're always here to help and love talking with customers and hearing feature requests.

BC

Barry C.  
Owner  
Construction  
Used the software for: 6-12 months

### "Floortek & More Clockshark review"

October 28, 2021

5.0

Scheduling

Pros

The fact that I could put information/ addresses, pictures and employees could see the information. Also employees can take pictures of the completed job and I use those before and after pictures for marketing.

Cons

I was somewhat familiar with product from using this from another company,. Employees ask if there would be an easier way to download pictures from there cell phone.

Reason for choosing ClockShark

I did look at Company cam but felt I could do much more with clockshark. More bang for the buck theory.

Review Source

HN

Henry N.  
Director of Quality and Safety  
Business Supplies and Equipment  
Used the software for: 2+ years

### "A quality product for any business"

February 22, 2022

5.0

accounting for labour onsite is a key factor with delivery of contracts in a timely manner.

Pros

Being able to account for contract timings and employees movements

Cons

happy with all features clockshark offers

Review Source

GM

Gabrielle M.  
Administrative Assistant  
Construction  
Used the software for: 2+ years

### "Great Product"

March 18, 2022

5.0

Pros

The site is so easy to use, You have everything you need in features and customer service is so helpful

Cons

the site can glitch sometimes and run slow which can be frustrating

Review Source

AN

Angel N.  
General Manager  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "My Rewview"

May 18, 2020

5.0

Overall works great for our line of work my techs are able to log in every time keeps a clean record of the hours worked easy to approve the time.

Pros

Since we had technicians I need to know where they are all the time I like the fact that it will show me the entire route for the day.

Cons

The GPS does not give me an update per minute on the same day.

Alternatives considered

[WebTitan](https://www.capterra.com/p/146034/WebTitan/)[Time Tracker](https://www.capterra.com/p/122309/eBillity-Time-Tracker/)[TimeClick](https://www.capterra.com/p/22877/TimeClick/)

Reason for choosing ClockShark

Some of them were overpriced and require a year subscription and they would deduct on a monthly basis and if I cancel they would prorate it and return the difference. The other did not have a good GPS program and would not record the entire day if they ever lost their internet on the phone.

Switched from

[Timesheets.com](https://www.capterra.com/p/132754/Timesheets-com/)

My techs were having problems not able to log in, some of my techs had to reset their password every week and every time I called tech support they could not find the problem or they would create a ticket to have a more season tech review and no one ever got back to us.

Review Source

Response from Simpro Software

June 5, 2020

Hi Angel! We appreciate the review. Glad to hear that you enjoy ClockShark's GPSTrak feature to see where your employees are at during the day. Feel free to reach out to us anytime at 800-828-0689 or by emailing help@clockshark.com! We're always here to help and love talking with customers and hearing feature requests.

VR

Verified Reviewer  
Backend developer  
Information Technology and Services  
Used the software for: 1-2 years

### "Clock shark review "

February 20, 2023

4.0

Pros

It is very easy to use.has gps tracking to keep track,job costing , project management and many features.

Cons

Its price is not budget friendly and has lack of customization.

Review Source

JG

James G.  
Accounting & HR Manager  
Construction  
Used the software for: Less than 6 months

### "Good Product but Will hopefully be Great Soon"

March 28, 2022

5.0

Pros

The software does a lot in terms of tracking jobs, clients, employee location, and other things. The integration with QBO and ADP works very well and helps automate the payroll processes. Being able to have employees clock into different tasks is a huge help. We work with insurance for about 80% of our jobs and need to have vigorous tracking of employee tasks to get funded properly for projects. ClockShark is a great help with that.

Cons

It feels like ClockShark is a new company that came into the market because they saw problems with other time tracking softwares, but haven't been able to finish fully finish implementing all the ideas that they have. I have 3 soon to be 5 businesses in ClockShark and unfortunately, I have to have a different login for each company and can't merge and toggle between the companies with one username. They have PTO tracking and you are able to make PTO policies, but you have to manually switch employee policies and can't automate them to switch after a certain amount of time. For example, We have a 1-year of tenure PTO policy and 2-year tenure PTO policy and I have to keep track of every employee's start date so I can go in and switch the policy rather than automatically switching after they reach year 2.

Reason for choosing ClockShark

The task feature and its ability to integrate with QBO and ADP

Review Source

AA

Anna A.  
Owner/Secretary  
Construction  
Used the software for: 6-12 months

### "As administrator I'm happy with overall functionality but employees are having a hard time. "

March 27, 2018

5.0

Job costing

Pros

We bought it primarily for job costing and tracking of where the crew is. We started out with everyone using it and now I have to constantly go in and edit everyone. A few of our guys got new phones and they don't remember their passwords to download app. I'm in the process of having another crew meeting to get everyone but on board. This is becoming very frustrating and taking a lot of my time because it's not being used like it should. That's no fault of the program but lack of communication with the crew. I'm considering having two foreman in charge of entering everyones time each day. I may need some help with training them on that!

Cons

Many areas in our county dont get cell service which messes up their times. Also, our crew is all hispanic and they don't understand the importance of clocking

Review Source

Response from Simpro Software

March 28, 2018

Hi there, Anna! So glad to hear that as the administrator, you're loving the app's features and the easy job costing. That's wonderful! :) Since you mentioned re-educating your employees on best practices within the ClockShark app, I wanted to share that we'd be happy to help you out with that. If you need any resources, have any questions, or just would like someone to cheer you on, feel free to give our Customer Success team a quick message at hello@clockshark.com. Of course, you're always welcome to give us a call too @ 1.800.828.0689. We're here to help! The CrewClock feature sounds perfect for the two foreman you plan to have enter employees' timesheets. So glad to have you as part of the ClockShark team, Anna! I hope you have a spectacular Wednesday! -Morgan @ ClockShark-

GL

Gail L.  
Admin Assistant  
Consumer Services  
Used the software for: 2+ years

### "User friendly Time Tracking"

June 8, 2023

5.0

Overall Clock Shark has made my payroll days go much smoother.

Pros

I love the ability to create quick timesheet reports for payroll purposes. It streamlines the payroll process.

Cons

I wish ther was a way to make notes on a day that an employee calls it etc to track their missed work.

Review Source

Ina M.  
freelancer  
Information Technology and Services  
Used the software for: 6-12 months

### "Amazing time tracking software!!!"

December 27, 2022

5.0

I would recommend ClockShark to anyone who is looking for a great time tracking solution!

Pros

ClockShark is the best and one of a kind time tracking software I have ever used. It's easy to use and has all the features that I need. Also integrates well with my favorite project management software. ClockShark has allowed me to increase my productivity and focus on what matters most - growing my business!

Cons

some small bugs and errors nothing serious...

Review Source

MG

Mireille G.  
Financial Analyst  
Construction  
Used the software for: 6-12 months

### "Amazing product"

May 29, 2020

5.0

Great customer service, we did request changes to some modules.

Pros

Scheduling is intergrated with the timesheet module which makes our life alot simpler! Our workers don\`t have to contact the office to see where they are going next. GPS makes it easier to track and we don\`t need to request weekly timesheets now! It was quite an improvement for our business!

Cons

Job creation button can only be found on the administrator side on the web version. Jonas software merging not currently available, so we have to manipulate the data for the extraction. Current paid time off summary table that show current status is not available for management to see all employees easily .

Reason for choosing ClockShark

One price for entire package instead of pricing per module and request additional fees each time there is an upgrade. Flexibility to add and remove employees and automatic invoice adjustment. Option to pay yearly at discount. Scheduling module and timesheet module linked together.

Review Source

Response from Simpro Software

June 8, 2020

Hello Mireille, Thanks for the review! Glad to hear that ClockShark has been able to improve your business with the many features we have to offer. Feel free to reach out to us anytime at 800-828-0689 or by emailing help@clockshark.com! We're always here to help and love talking with customers and hearing feature requests.

ML

Mario L.  
OFFICE ASSISTANT  
Construction  
Used the software for: Less than 6 months

### "Glad we switched!"

February 28, 2023

5.0

We needed to switch to another timekeeping company all of a sudden, and I'm glad we chose ClockShark! The clocking in and our process is more direct and streamlined, our employees have started commenting they prefer this to our last product! The staff are great and were incredibly friendly and helpful- \[sensitive content hidden\] walked me every step of the way, \[sensitive content hidden\] on the online chat was informative in answering my questions. I look forward to working with our new account manager \[sensitive content hidden\]!

Pros

Super user-friendly, easy set up, very affordable!! Staff were all helpful and friendly!

Cons

None that I can think of, been very happy with my decision to switch to ClockShark!

Alternatives considered

[Workyard](https://www.capterra.com/p/215558/Workyard/)

Reason for choosing ClockShark

Quick response and friendly service

Switched from

[Arcoro](https://www.capterra.com/p/82529/arcoro/)

Pricing, the limited options in their payment plans and the lack of response from our account manager at a critical time were factors in deciding to switch.

Review Source

JM

Jaime M.  
Owner  
Retail  
Used the software for: 6-12 months

### "Project Friendly Time Tracking"

May 29, 2023

4.0

Pretty good. The team is helpful to walk you through or help problem solve.

Pros

It was very useful to be able to have employees clock in at specific jobs to be able to properly cost a job.

Cons

Only the certain people can add just which is beneficial but hard when it is. Last minute job for employees to clock into.

Reason for choosing ClockShark

Because the project was not needed. Ended up using a time tracking tool that was not so job specific

Review Source

JM

John M.  
President / Sr. Project Manager  
Security and Investigations  
Used the software for: Less than 6 months

### "Finally my workers and I agree on a solution - this works!!"

August 5, 2020

5.0

I'm still learning about the Reports... but, they seem to be pretty good. I can use these to export all of my T&M work and be able to report by job name, and then I get totals which I can put on the invoice. The "notes" are really good. They print out on the reports too.

Pros

Quick deployment, easy to add jobs, add tasks, see who is working, and when they get there, GPS integration. I did NO training whatsoever and my employees all got it easily (ages between 35 and 75). Overall this has worked nicely, being able to see the interface and everything is pretty nice and I like using it. I currently have it set to take their GPS location when they clock in, and again when they clock out. Not actively tracking them all day, however, the GeoFence is something I would likely use going forward, to see if anyone leaves the job site and does not report their time off site. Feature-rich!!

Cons

Could use more reminders, it does send them though, but people still forget to clock out or take lunch. The "attach photos" link does not always work inside the app. It won't attach existing photos, but it will upload new photos from the camera.

Review Source

Response from Simpro Software

August 24, 2020

Hi John! Thank you for your thorough 5 star review! I'm glad everything is working smoothly for you and your employees. We appreciate the feedback! I can absolutely submit it to the developers, but I believe this is something we might provide in the future! In the meantime, for lunch break reminders employees can set their own customized alarms right from the mobile app (left pop out menu> settings> employee reminders). The photos can be due to a few different settings on the device, and it's usually an easy fix! I would be more than happy to help you get this resolved. Feel free to reach out to 1-800-828-0689. We look forward to hearing from you!

MC

Melanie C.  
Owner  
Construction  
Used the software for: 1-2 years

### "One of the best business management tools we have"

June 27, 2017

5.0

Pros

Easily track employee time, create time reports by employee or job. No more need to text an employee an address - it's on a Clockshark. No more unreadable or late time sheets. Time is tracked not only by job and location, but by task. This has enabled us to have more accurate billing on time and material jobs. We are also able run reports that show time for different activities, which helps with insurance reports. At any time of the day I can logon from my desk top and see a map of where our employees are working, and what time they clocked in. Clockshark is constantly updating features, adding to the value of the software.

Cons

Sometimes there are issues with clocking in or out when employees are out of cell service. Most of the time, though, they are able to update their time once they are back in service. It would be nice to have OT hours in a separate line item on job reports. One of the best things about Clockshark is the customer service. Think of your very worst customer service experience with other software (Quickbooks, for example) and then imagine the polar opposite -- that's Clockshark. Every so often there are user suggestions that we are able to vote on, and Clockshark has implemented many of these since we began using the software.

Review Source

KR

Kelly R.  
coordinator  
Glass, Ceramics & Concrete  
Used the software for: Less than 6 months

### "Great Easy to use Program- Highly Reccommended"

February 23, 2022

5.0

So far this is a great tool for us. We are still in the setup process but feel like this is going to be a great tool for payroll, scheduling, and tracking job costs

Pros

Simple to set up, easy to use and train employees. Love that we can not only set our schedules through the program, but they can clock in/ out as well. Reminders to clock in/out. We are able to color code jobs to project managers handling the jobs

Cons

Setting up jobs took a little longer than anticipated- although there is a data sheet you can fill out to import many jobs at once, you still need to go into each one to import more specific info.

Switched from

[LaborChart](https://www.capterra.com/p/207544/LaborChart/)

No clock in/out feature, No color coding of jobs, calendars were just complicated to use. Scheduling was not user friendly AT ALL

Review Source

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