# CallScripter Synergy Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about CallScripter Synergy Software - reviews, pricing plans, popular comparisons to other Call Center products and more. Source: https://www.capterra.com/p/155475/CallScripter --- # CallScripter Synergy Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) CallScripter Synergy ## What is CallScripter Synergy? Scripts are built using a library of system controls that act as building blocks and are delivered either on-premise or SaaS. These can then be customised to look and behave how you need. From simple single page forms to more dynamic scripts with defined logic, and even agent level applications that provide a single interface point for multiple systems, any agent so they always follow the correct process. ## What is CallScripter Synergy used for? [Call Center](https://www.capterra.com/call-center-software/) Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £44 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CallScripter Synergy?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.callscripter.com/&name=CallScripter Synergy) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CallScripter Synergy 5.0 (1) VS. [### CXM](https://www.capterra.com/p/140678/CXM-Recording-and-Quality-Monitoring/) [4.4 (5)](https://www.capterra.com/p/140678/CXM-Recording-and-Quality-Monitoring/#reviews) Starting Price £44 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 3.8 (5) Value For Money 5.0 (1) Value For Money 4.0 (3) Customer Service 5.0 (1) Customer Service 3.7 (3) ## CallScripter Synergy alternatives Highest Rated [VoApps](https://www.capterra.com/p/148795/VoApps/) [4.9 (13)](https://www.capterra.com/p/148795/VoApps/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/148795/VoApps/) [neXorce](https://www.capterra.com/p/95939/neXorce/) [4.0 (2)](https://www.capterra.com/p/95939/neXorce/#reviews) Starting price $9999.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/95939/neXorce/) [TASKE Contact](https://www.capterra.com/p/27968/TASKE-Contact/) [3.7 (3)](https://www.capterra.com/p/27968/TASKE-Contact/#reviews) Starting price $7500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 67% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/27968/TASKE-Contact/) [ComDesk](https://www.capterra.com/p/246932/ComDesk/) [0.0](https://www.capterra.com/p/246932/ComDesk/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/246932/ComDesk/) ## FAQs about CallScripter Synergy Overview ### What company size and specific industries is CallScripter Synergy built for? CallScripter Synergy is designed for contact centres, call centres, and customer engagement centres of any size, including both inbound and outbound operations. It is built for organisations that manage customer conversations as a core function, rather than for a specific industry sector. Features and Usability ### What are the key features of CallScripter Synergy? CallScripter Synergy offers blended call center, inbound call center, and outbound call center capabilities, plus call scripting for guided conversations. It also includes call logging to record call details and computer telephony integration to connect telephony functions with desktop workflows. Getting Started and Support ### What training and onboarding options does CallScripter Synergy offer? CallScripter Synergy provides in person training, live online sessions, webinars, and documentation. In person and live online formats support guided instruction, webinars provide group-based learning, and documentation gives written reference material for users who need to review setup steps and product details. Getting Started and Support ### What customer support options does CallScripter Synergy offer? CallScripter Synergy provides chat support for customer assistance. Users can contact support through chat when they need help with setup, usage, or account questions. No reviewer feedback about support experience is available here, so the support experience cannot be described beyond the listed channel. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Blended Call Center A call center that both makes and receives calls Call Logging Collects essential call data such as call origin, call destination, call length, and other transaction details Call Scripting Provide agents with a typical response for common call subject matter Computer Telephony Integration Computer-telephony integration is the use of computers to manage telephone calls Inbound Call Center A call center that primarily receives calls, typically customer service focused Outbound Call Center A call center that primarily makes calls, typically sales focused CallScripter Synergy 6 features A call center that both makes and receives calls Collects essential call data such as call origin, call destination, call length, and other transaction details Provide agents with a typical response for common call subject matter Computer-telephony integration is the use of computers to manage telephone calls A call center that primarily receives calls, typically customer service focused A call center that primarily makes calls, typically sales focused Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Basic £44.00 Flat Rate,Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent CP Christian P. MD Telecommunications ### "5 stars all round" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 5, 2016 As one of the first commercial users and a long-standing client of CallScripter, we rely on CallScripter as a key element of our business model and offering and can say that it always performs well. As a product, it's user-friendly, reliable and adaptable to our many needs and the CallScripter team are professional, efficient and great to work with. We have no hesitation in recommending the product and team. Pros Highly adaptable, easy to use, great team to work with. Cons Almost too easy to adapt, so need to be aware of this at an upgrade. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 19, 2016 Thanks for the review Christian. We are glad to have you on board as a valued customer! ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.