# SRx Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about SRx Software - reviews, pricing plans, popular comparisons to other Pharmacy products and more.

Source: https://www.capterra.com/p/155478/Intelligent-Pharmacy-Software

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# 

 SRx Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 24, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra verifies reviews

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How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

SRx

## What is SRx?

SRx (formerly, Intelligent Pharmacy Software or IPS) by SuiteRx was developed by pharmacists for pharmacists to address the needs and challenges presented in the independent pharmacy market. Since 2008, it has been SuiteRx's mission to provide the most complete, fully integrated, intuitive and intelligent pharmacy business management software.

## What is SRx used for?

[Pharmacy](https://www.capterra.com/pharmacy-software/)[Long Term Care](https://www.capterra.com/long-term-care-software/)[Retail POS System](https://www.capterra.com/retail-pos-system-software/)

Overall rating

Based on 8 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## SRx alternatives

Highest Rated

[4.9 (163)](https://www.capterra.com/p/120411/Datascan-Pharmacy-Software/reviews/)

Starting price

$2500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.2 (2,018)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.9 (83)](https://www.capterra.com/p/134060/Liberty-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[PrimeRx](https://www.capterra.com/p/106399/PrimeRx/)

[4.0 (102)](https://www.capterra.com/p/106399/PrimeRx/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

75%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/106399/PrimeRx/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Claims Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Process of submitting and following up on claims with insurance companies

Communication Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage and track all internal and external communication conducted via calls, email, text, or chat

E-Prescribing

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Transmit prescriptions to pharmacies electronically

Medication Database

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Find and verify prescription medications by color, shape or imprint

Point of Sale (POS)

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Accept and process customer payments for products or services using hardware and software

Prescription Processing

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Enables pharmacists to process single or multiple prescriptions simultaneously

SRx 34 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Enables pharmacy stores to automatically refill customers' prescribed medicines during a specified period

Print and scan barcode or labels

Scan barcodes to ensure accurate pricing and label tracking

Create, manage, and send invoices or bills to customers

Process of submitting and following up on claims with insurance companies

Manage and track all internal and external communication conducted via calls, email, text, or chat

Accept and process credit card transactions

A collection of customer information such as contact details, demographics, previous interactions, etc.

Alter the layout and content of reports

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Transmit prescriptions to pharmacies electronically

Digitally sign online documents

Store, manage and track all forms in a centralized location

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Find and verify prescription medications by color, shape or imprint

Access software remotely via mobile devices

Access the system via a mobile application

Manage and support multiple locations

Manage multiple teams and operations from a central location

Allows medical providers and/or customers to request previously filled prescriptions online

Accept and process customer payments for products or services using hardware and software

Enables pharmacists to process single or multiple prescriptions simultaneously

Create, send, and track purchase orders and their statuses

Receive data and information in real time

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

Track the status over time for a request, process, asset, or transaction

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

5.0 (8)

5.0

Based on 8 reviews

## Pricing

Value for money

4.9 (8)

### Starting price

Free trial  
available

Value for money

4.9 (8)

4.9

Based on 8 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (8)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (8)

5.0

Based on 8 reviews

## User reviews

Overall rating

4.9

Based on 8 reviews

Filter by rating

5(7)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

DR

David R.

CEO/Pharmacist

Pharmaceuticals

### "Best LTC pharmacy software I have ever used"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 25, 2023

I am very happy with SRX and plan to stay with them for the long term

Pros

many features included other systems require add-ons

Cons

I would love for SRX to add a CRM page for each facilitythat way we could put all info there to know our facilities better.

Alternatives considered

[Liberty](https://www.capterra.com/p/134060/Liberty-Software/)

Reasons for choosing SRx

all the included features were hard to beat

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EN

eddie n.

owner

Pharmaceuticals

### "Great software for LTC pharmacy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 29, 2020

Overall I would recommend to anyone looking for software in the LTC pharmacy space

Pros

The technicians love the ease of use. Great for cycle billing

Cons

Sometimes speed is not the fastest. Reporting is slow.

Switched from

[Rx30](https://www.capterra.com/p/106388/Rx30-Pharmacy-System/)

RX30 was not adequate for LTC space

Reasons for choosing SRx

Cost and support

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 5, 2020

Hello Eddie, Thank you for taking the time to review SuiteRx IPS. We truly value your business and appreciate your honest feedback. -SuiteRx Team

AU

Anonymous User

Pharmacist

Pharmaceuticals

### "'One stop pharmacy management software'"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 21, 2019

Inventory management was a nightmare before we started using IPS by suite Rx, however now we can track our inventory making sure we have no stock outs. The software allows for reordering based on usage which aids in prediction of consumption and therefore we avoid expires. Its an excellent inventory management has saved us a lot of money and time.

Pros

Inventory management has always been challenging until we started using this software. The feature I like most is its ability to automatically track and place orders from our common wholesalers. This has been invaluable in stock management. Also with the software its very easy to promptly pull up patients demographic data making it easy to generate reports which makes pharmaceutical management easy.I also like that employees working in remote locations can log into the system and enter prescriptions information which provides for central data management. lastly the Customer support is fabulous, they provide instant online chat support, which makes it really easy to use as queries are addressed in a timely manner.

Cons

Having incompatibility issues with linux operating system

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 24, 2019

Thank you so much for taking the time to review our product. We strive to grow and improve everyday and it is our clients feedback that helps us accomplish our goals.

BW

Ben W.

Operations

### "I have been on this product for six years. I have used other softwares and this by far exceeds other"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 28, 2017

Grew our pharmacy

Pros

It has created a very efficient pharmacy operation letting us have growth which our having to bring on more personnel

Cons

The software should use more biometric and fingerprint technology. This will free up the hands to do more pharmacy work.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SP

Scott P.

Owner/Pharmacist

Pharmaceuticals

### "I used both retail and LTC sides. It is by far the best software system I've used in my 20 years. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 27, 2017

I was able to save hours of time due to the ease of viewing and searching through claims. Billing used to be a nightmare, but now it's my easiest thing to do!

Pros

The billing is easy to see and search through, making sync fill or cycle fill so easy. The design and flexibility of the system make it great for slower stores who have one person doing it all, and for stores with multiple stations needed to utilize workflow management. The support is off the charts! Instant online chat help all the time! Really! No leaving messages and waiting for a call back!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 28, 2017

Scott, Thank you so much for your feedback and for being part of the SuiteRx family!

KT

Kayly T.

Pharmacy manager

### "satisfied"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 27, 2017

Pros

We moved from PioneerRX(absolutely great for retail) to SuiteRx and have been very happy with our decision. Pretty much any reports can be nicely generated and support team is very committed in helping the pharmacy staff. We grew from retail to include assisted living (memory care and group homes), specialty medications and behavioral acute care and the software has fit our needs well at every point of the way. I do not even miss PioneerRX anymore.

Cons

Initially, I was not open to learning this system because I was very happy with PioneerRX but it didn't take long before seeing how much more efficient our day to day work was becoming. The implemetation team was always present to help answer our questions. However, software cannot bill 2 credit cards but I was assured that it's in the next version.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 3, 2017

Thank you so much for the kind words Kayly, we are so happy to have you as part of the SuiteRx family!

RS

Robert S.

### "Software gives the best value for the money... document management is built in! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

October 4, 2016

The sales staff is tremendous. Grace guides the sales process with experience and ease and connect ed us to the expert, Alyssa is our case, who knew the system in and out. She also handled the implementation and worked extremely long hours on site to be sure the switch in systems was as simple as possible. The CEO, Nick Zener, even checked in to see how we were doing. Without hesitation, this is the best pharmacy software for the money on the market today

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TE

Todd E.

Founder|Publisher

Pharmaceuticals

### "Innovative, Easy to Use, and Scalable "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 3, 2016

Consulting with hundreds of pharmacies, helping to build more efficient operations, and being cognizant to expense has helped me choose SuiteRx for independent pharmacies to ensure their business success.

Pros

Easy to learn, scalable, and customizations are not a fortune.

Cons

Moving from character based systems to this Windows based system takes a little extra time to design new workflow processes.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/155478/Intelligent-Pharmacy-Software/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)