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SRx

Reviews of SRx

4.9 (8)
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SRx Reviews

Showing all 8 reviews
Overall
4.9
Ease of Use
4.9
Customer Service
5.0

About SRx

SRx (formerly, Intelligent Pharmacy Software or IPS) by SuiteRx was developed by pharmacists for pharmacists to address the needs and challenges presented in the independent pharmacy market. Since 2008, it has been SuiteRx's mission to provide the most complete, fully integrated, intuitive and intelligent pharmacy business management software. Learn more about SRx

Showing Most Helpful

Showing 8 of 8 reviews

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David R.
CEO/Pharmacist
Pharmaceuticals, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 25, 2023

"Best LTC pharmacy software I have ever used"

Overall: I am very happy with SRX and plan to stay with them for the long term

Pros: many features included other systems require add-ons

Cons: I would love for SRX to add a CRM page for each facilitythat way we could put all info there to know our facilities better.

Alternatives Considered: Liberty
Reasons for Choosing SRx: all the included features were hard to beat
Reasons for Switching to SRx: left FSI after 20+ years because they did not integrate with LTC very well, other than that it was a great system switched over to SCRIPTPRO for 2 1/2 years and that was a costly mistake switching over to SRX was a godsend!
eddie N.
owner
Pharmaceuticals, 201-500 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
July 29, 2020

"Great software for LTC pharmacy"

Overall: Overall I would recommend to anyone looking for software in the LTC pharmacy space

Pros: The technicians love the ease of use. Great for cycle billing

Cons: Sometimes speed is not the fastest. Reporting is slow.

Reasons for Choosing SRx: Cost and support
Switched From: Rx30
Reasons for Switching to SRx: RX30 was not adequate for LTC space

Vendor Response

By SuiteRx on August 5, 2020
Hello Eddie, Thank you for taking the time to review SuiteRx IPS. We truly value your business and appreciate your honest feedback. -SuiteRx Team
Verified Reviewer
Pharmacist
Hospital & Health Care, 501-1,000 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
January 21, 2019

"'One stop pharmacy management software'"

Overall: Inventory management was a nightmare before we started using IPS by suite Rx, however now we can track our inventory making sure we have no stock outs. The software allows for reordering based on usage which aids in prediction of consumption and therefore we avoid expires. Its an excellent inventory management has saved us a lot of money and time.

Pros: Inventory management has always been challenging until we started using this software. The feature I like most is its ability to automatically track and place orders from our common wholesalers. This has been invaluable in stock management. Also with the software its very easy to promptly pull up patients demographic data making it easy to generate reports which makes pharmaceutical management easy.I also like that employees working in remote locations can log into the system and enter prescriptions information which provides for central data management. lastly the Customer support is fabulous, they provide instant online chat support, which makes it really easy to use as queries are addressed in a timely manner.

Cons: Having incompatibility issues with linux operating system

Vendor Response

By SuiteRx on January 24, 2019
Thank you so much for taking the time to review our product. We strive to grow and improve everyday and it is our clients feedback that helps us accomplish our goals.
Scott P.
Owner/Pharmacist
Pharmaceuticals, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 27, 2017

"I used both retail and LTC sides. It is by far the best software system I've used in my 20 years. "

Overall: I was able to save hours of time due to the ease of viewing and searching through claims. Billing used to be a nightmare, but now it's my easiest thing to do!

Pros: The billing is easy to see and search through, making sync fill or cycle fill so easy. The design and flexibility of the system make it great for slower stores who have one person doing it all, and for stores with multiple stations needed to utilize workflow management. The support is off the charts! Instant online chat help all the time! Really! No leaving messages and waiting for a call back!

Vendor Response

By SuiteRx on September 28, 2017
Scott, Thank you so much for your feedback and for being part of the SuiteRx family!
Kayly T.
Pharmacy manager
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
September 27, 2017

"satisfied"

Pros: We moved from PioneerRX(absolutely great for retail) to SuiteRx and have been very happy with our decision. Pretty much any reports can be nicely generated and support team is very committed in helping the pharmacy staff. We grew from retail to include assisted living (memory care and group homes), specialty medications and behavioral acute care and the software has fit our needs well at every point of the way. I do not even miss PioneerRX anymore.

Cons: Initially, I was not open to learning this system because I was very happy with PioneerRX but it didn't take long before seeing how much more efficient our day to day work was becoming. The implemetation team was always present to help answer our questions. However, software cannot bill 2 credit cards but I was assured that it's in the next version.

Vendor Response

By SuiteRx on October 3, 2017
Thank you so much for the kind words Kayly, we are so happy to have you as part of the SuiteRx family!
Ben W.
Operations
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 28, 2017

"I have been on this product for six years. I have used other softwares and this by far exceeds other"

Overall: Grew our pharmacy

Pros: It has created a very efficient pharmacy operation letting us have growth which our having to bring on more personnel

Cons: The software should use more biometric and fingerprint technology. This will free up the hands to do more pharmacy work.

Todd E.
Founder|Publisher
Pharmaceuticals, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
October 3, 2016

"Innovative, Easy to Use, and Scalable "

Overall: Consulting with hundreds of pharmacies, helping to build more efficient operations, and being cognizant to expense has helped me choose SuiteRx for independent pharmacies to ensure their business success.

Pros: Easy to learn, scalable, and customizations are not a fortune.

Cons: Moving from character based systems to this Windows based system takes a little extra time to design new workflow processes.

Robert S.
Used the software for:
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Reviewer Source
Source: Capterra
October 4, 2016

"Software gives the best value for the money... document management is built in! "

Overall: The sales staff is tremendous. Grace guides the sales process with experience and ease and connect ed us to the expert, Alyssa is our case, who knew the system in and out. She also handled the implementation and worked extremely long hours on site to be sure the switch in systems was as simple as possible. The CEO, Nick Zener, even checked in to see how we were doing. Without hesitation, this is the best pharmacy software for the money on the market today