--- title: "SRx Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SRx Software - reviews, pricing plans, popular comparisons to other Pharmacy products and more." source_url: "https://www.capterra.com/p/155478/Intelligent-Pharmacy-Software/" page_type: "product" language: "en" --- # SRx Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) SRx ## What is SRx? SRx (formerly, Intelligent Pharmacy Software or IPS) by SuiteRx was developed by pharmacists for pharmacists to address the needs and challenges presented in the independent pharmacy market. Since 2008, it has been SuiteRx's mission to provide the most complete, fully integrated, intuitive and intelligent pharmacy business management software. ## What is SRx used for? [Pharmacy](https://www.capterra.com/pharmacy-software/)[Long Term Care](https://www.capterra.com/long-term-care-software/)[Retail POS System](https://www.capterra.com/retail-pos-system-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SRx?[Manage this product listing](https://www.g2.com/products/suiterx-srx/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SRx 4.9 (8) VS. [4.9 (163)](https://www.capterra.com/p/120411/Datascan-Pharmacy-Software/reviews/) Starting Price Contact vendor Starting Price $2500 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (8) Ease Of Use 4.9 (102) Value For Money 4.9 (8) Value For Money 4.9 (98) Customer Service 5.0 (8) Customer Service 4.9 (96) ## SRx alternatives [4.2 (2,069)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [PrimeRx](https://www.capterra.com/p/106399/PrimeRx/) [4.0 (102)](https://www.capterra.com/p/106399/PrimeRx/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 75% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/106399/PrimeRx/) [Epicor Propello](https://www.capterra.com/p/202395/Epicor-for-Retail4/) [4.0 (5)](https://www.capterra.com/p/202395/Epicor-for-Retail4/#reviews) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/202395/Epicor-for-Retail4/) [LS Retail](https://www.capterra.com/p/232955/LS-Retail/) [4.3 (125)](https://www.capterra.com/p/232955/LS-Retail/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/232955/LS-Retail/) ## FAQs about SRx Overview ### What company size and specific industries is SRx built for? SRx is designed for long-term care, retail, combo, 340B, and specialty pharmacies. It is best suited to pharmacy organizations operating in these sectors, rather than a specific company size, since the vendor description focuses on pharmacy types and industry segments. Features and Usability ### What are the key features of SRx? SRx offers prescription processing, e-prescribing, automatic refills, and online refills for pharmacy operations. It also includes inventory management, inventory tracking, barcode/label management, billing and invoicing, claims management, and point of sale (POS), plus reporting and statistics, alerts and notifications, and mobile access. Getting Started and Support ### What training and onboarding options does SRx offer? SRx provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover grouped presentations, while documentation and videos offer self-paced reference and walkthrough materials. Getting Started and Support ### What customer support options does SRx offer? SRx provides Email/Help Desk, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer support feedback is available in the catalog data, so support quality, response times, and common issues cannot be described here. ## Features AI summary Based on 339 Pharmacy reviews Capterra data shows that buyers of pharmacy software rank the following features as their top priorities: - **Claims Management** (**54%** of reviewers rated this feature as critical) - **Prescription Processing** (**64%**) - **Workflow Management** (**52%**) SRx supports all three of the features reviewers identify as most important: **Claims Management**, **Prescription Processing**, and **Workflow Management**. Together, these capabilities help pharmacies process prescriptions accurately, manage claims more efficiently, and keep daily operations moving in a clear, organized way, allowing teams to reduce delays and maintain consistent service. Claims Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Process of submitting and following up on claims with insurance companies Prescription Processing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Enables pharmacists to process single or multiple prescriptions simultaneously Workflow Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks Medication Database 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Find and verify prescription medications by color, shape or imprint Communication Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat E-Prescribing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Transmit prescriptions to pharmacies electronically SRx 34 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Enables pharmacy stores to automatically refill customers' prescribed medicines during a specified period Print and scan barcode or labels Scan barcodes to ensure accurate pricing and label tracking Create, manage, and send invoices or bills to customers Process of submitting and following up on claims with insurance companies Manage and track all internal and external communication conducted via calls, email, text, or chat Accept and process credit card transactions A collection of customer information such as contact details, demographics, previous interactions, etc. Alter the layout and content of reports Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Transmit prescriptions to pharmacies electronically Digitally sign online documents Store, manage and track all forms in a centralized location Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Find and verify prescription medications by color, shape or imprint Access software remotely via mobile devices Access the system via a mobile application Manage and support multiple locations Manage multiple teams and operations from a central location Allows medical providers and/or customers to request previously filled prescriptions online Accept and process customer payments for products or services using hardware and software Enables pharmacists to process single or multiple prescriptions simultaneously Create, send, and track purchase orders and their statuses Receive data and information in real time Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Track the status over time for a request, process, asset, or transaction Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 5.0 (8) 5.0 Based on 8 reviews ## Pricing Value for money 4.9 (8) ### Starting price Free trial available Value for money 4.9 (8) 4.9 Based on 8 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (8) 5.0 Based on 8 reviews ## User reviews Overall rating 4.9 Based on 8 reviews Filter by rating 5(7) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DR David R. CEO/Pharmacist Pharmaceuticals ### "Best LTC pharmacy software I have ever used" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 25, 2023 I am very happy with SRX and plan to stay with them for the long term Pros many features included other systems require add-ons Cons I would love for SRX to add a CRM page for each facilitythat way we could put all info there to know our facilities better. Reasons for choosing SRx all the included features were hard to beat Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. EN eddie N. owner Pharmaceuticals ### "Great software for LTC pharmacy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 29, 2020 Overall I would recommend to anyone looking for software in the LTC pharmacy space Pros The technicians love the ease of use. Great for cycle billing Cons Sometimes speed is not the fastest. Reporting is slow. Switched from [Rx30](https://www.capterra.com/p/106388/Rx30-Pharmacy-System/) RX30 was not adequate for LTC space Reasons for choosing SRx Cost and support Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 5, 2020 Hello Eddie, Thank you for taking the time to review SuiteRx IPS. We truly value your business and appreciate your honest feedback. -SuiteRx Team AN Anonymous User Pharmacist Pharmaceuticals ### "'One stop pharmacy management software'" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 21, 2019 Inventory management was a nightmare before we started using IPS by suite Rx, however now we can track our inventory making sure we have no stock outs. The software allows for reordering based on usage which aids in prediction of consumption and therefore we avoid expires. Its an excellent inventory management has saved us a lot of money and time. Pros Inventory management has always been challenging until we started using this software. The feature I like most is its ability to automatically track and place orders from our common wholesalers. This has been invaluable in stock management. Also with the software its very easy to promptly pull up patients demographic data making it easy to generate reports which makes pharmaceutical management easy.I also like that employees working in remote locations can log into the system and enter prescriptions information which provides for central data management. lastly the Customer support is fabulous, they provide instant online chat support, which makes it really easy to use as queries are addressed in a timely manner. Cons Having incompatibility issues with linux operating system Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 24, 2019 Thank you so much for taking the time to review our product. We strive to grow and improve everyday and it is our clients feedback that helps us accomplish our goals. BW Ben W. Operations ### "I have been on this product for six years. I have used other softwares and this by far exceeds other" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 28, 2017 Grew our pharmacy Pros It has created a very efficient pharmacy operation letting us have growth which our having to bring on more personnel Cons The software should use more biometric and fingerprint technology. This will free up the hands to do more pharmacy work. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SP Scott P. Owner/Pharmacist Pharmaceuticals ### "I used both retail and LTC sides. It is by far the best software system I've used in my 20 years. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 27, 2017 I was able to save hours of time due to the ease of viewing and searching through claims. Billing used to be a nightmare, but now it's my easiest thing to do! Pros The billing is easy to see and search through, making sync fill or cycle fill so easy. The design and flexibility of the system make it great for slower stores who have one person doing it all, and for stores with multiple stations needed to utilize workflow management. The support is off the charts! Instant online chat help all the time! Really! No leaving messages and waiting for a call back! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 28, 2017 Scott, Thank you so much for your feedback and for being part of the SuiteRx family! KT Kayly T. Pharmacy manager ### "satisfied" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 27, 2017 Pros We moved from PioneerRX(absolutely great for retail) to SuiteRx and have been very happy with our decision. Pretty much any reports can be nicely generated and support team is very committed in helping the pharmacy staff. We grew from retail to include assisted living (memory care and group homes), specialty medications and behavioral acute care and the software has fit our needs well at every point of the way. I do not even miss PioneerRX anymore. Cons Initially, I was not open to learning this system because I was very happy with PioneerRX but it didn't take long before seeing how much more efficient our day to day work was becoming. The implemetation team was always present to help answer our questions. However, software cannot bill 2 credit cards but I was assured that it's in the next version. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 3, 2017 Thank you so much for the kind words Kayly, we are so happy to have you as part of the SuiteRx family! RS Robert S. ### "Software gives the best value for the money... document management is built in! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 October 4, 2016 The sales staff is tremendous. Grace guides the sales process with experience and ease and connect ed us to the expert, Alyssa is our case, who knew the system in and out. She also handled the implementation and worked extremely long hours on site to be sure the switch in systems was as simple as possible. The CEO, Nick Zener, even checked in to see how we were doing. Without hesitation, this is the best pharmacy software for the money on the market today Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TE Todd E. Founder|Publisher Pharmaceuticals ### "Innovative, Easy to Use, and Scalable " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 3, 2016 Consulting with hundreds of pharmacies, helping to build more efficient operations, and being cognizant to expense has helped me choose SuiteRx for independent pharmacies to ensure their business success. Pros Easy to learn, scalable, and customizations are not a fortune. Cons Moving from character based systems to this Windows based system takes a little extra time to design new workflow processes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/155478/Intelligent-Pharmacy-Software/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.