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Pros
I really like that they are looking to build integrations with great technology companies like 2Ship to make the process more seamless for my team.
Love that they are constantly improving the system. Love that new features are constantly coming out that make my life easier.
Personally, that is my favorite. The reporting features are very impressive especially the transaction logs.
Cons
It can be a little slow going from page to page as it runs from the cloud that can be an inconvenience.
The fact that it runs in the cloud, could have the risk of making it a bit slower compared to something that runs on your machine, however, noticed a little effect.
Having read about some failed ERP implementations and learning about the hefty price tag that comes with it all, our expectations were pretty low.
Showing Most Helpful
Showing 13 of 13 reviews
"A web-based ERP that can do it all"
Overall: No regrets switching over to ParagonERP. The price is excellent for what they offer and it has saved all of our departments a lot of wasted time!
Pros: I really enjoy using Paragon's ERP! The web-based portal makes it easy to use wherever you are. The dashboard displays all the crucial information you could need and you can even personalize it. Creating access for colleagues is also really simple, all our team knows how to use it and it took them very little time to get used to the platform. Generating reports can be done in a few clicks, which makes monthly meetings easier to prepare for everyone.
Cons: I like everything about this ERP. Perfection doesn't exists, but Paragon comes real close to it!
Vendor Response
"So easy"
Overall: Overall by using ParagonSMB we have better visibility into our inventory and processing sales orders.
Pros: Support was great and inside the software. It took only a few clicks to set up. Synchronization to Quickbooks was very fast which is nice. There are a lot of features inside the software that my business could use in the future. Currently we are using only a small fraction but there is a lot of room to grow.
Cons: I don't have much to say in terms of cons. I really do wish there was an integration with Shopify.
Vendor Response
"Review from Capital Garment Co "
Overall: They gave us some demos and the UI looks polshied and soothing to eyes. Most of all Paragon is very user freindly. We are very excited about Paragon. We can not wait to go live.
Pros: In Paragon, I can bulk upload anything which is really the best because it saves a lot of time rather than entering one by one.UI is polished and the color combination is eye soothing. Very user friendly and comfortable to use. It is not too complicated and anyone uses it. Can create as many as want which is pretty cool. Also can design our own module by creating as many attributes as we want which gives the user the flexibility to enter as much data as possible. It is a very cool feature for any ERP system. Their new AG grid system is mind-blowing. Personally, that is my favorite. The reporting features are very impressive especially the transaction logs.The support team is very professional and helpful. The project manager who is leading the project for migration very details oriented and optimistic.
Cons: We are using Jas which is the older ERP system from Jonar, the same company that created Paragon. The team basically customizing the whole ERP system according to our business model and they are doing a great job.
"Best In class ERP for SMB's"
Overall: Overall, it was a very pleasant experience, from initial gap analysis, to implementation, Paragon/Jonar staff were with us and supporting us every step of the way. We managed to integrate our financials, our logistics, inventory control and customer/sales management all into one system. Thank you Paragon!!!
Pros: Paragon is a user friendly, with a very pleasant user interface. All the features we needed were available or quickly added, while new features continue to be added twice a month. Not to mention the overall value, which at the current user pricing is fantastic, best value by far.
Cons: Nothing so far. Everything very on point.
"Paragon"
Pros: I love the ease of use of the system. Really easy to pick up and to use. Easy to train on as well. Love that they are constantly improving the system. Love that new features are constantly coming out that make my life easier. I really like that they are looking to build integrations with great technology companies like 2Ship to make the process more seamless for my team
Cons: Our implementation was a little longer than I would have liked. That being said, our business is extremely complicated and we were working on completely changing how our data is setup. Paragon was helpful in reshaping our data and making it much easier to use for the users and now we are in a much better position for the future.
"I find this system user friendly easy to locate the data I am searching for to complete daily tasks."
Overall: On a day to day basis the system helps me search account information in a timely manner to best assist my accounts. It's pretty user friendly and easy to understand how to navigate and that helps make my job easier.
Pros: User friendly can easily look up account details like previous orders,invoices, financial history and contact lists.
Cons: It can be a little slow going from page to page as it runs from the cloud that can be an inconvenience.
"Great UX, brings ERP at the door step of the enterpreneur and start up :-)"
Overall: Efficient and effective process, transparency, cost savings
Pros: Simplicity, uniformity, ability to add attributes to shape your own business taxonomy in the package. The fact that it is cloud based helps to be an enterprise without complex pieces of iron and an minimal need for internal IT
Cons: The fact that it runs in the cloud, could have the risk of making it a bit slower compared to something that runs on your machine, however, noticed a little effect
Vendor Response
"Revolutionary cloud ERP! Impressive how flexibility and UX have been built into the core."
Overall: Paragon adapts to your business, instead of the other way around. That is unprecedented in ERP land. It means it can meet business requirements in terms of terminology used, product attributes, associations, rules, etc. Also the implementation time is very short and the software is very intuitive. This means that you're up and running in a very short time. Also you can continue to tweak and further optimize processes aftwards. So your ERP evolves with your organization and delivers increasing efficiencies over time.
Pros: - It looks amazing - Very intuitive - It is very flexible (configuration allows to meet nearly every requirement, no custom coding needed) - Outstanding data import possibilities
Cons: Some nice to have features are still missing, but I understand nearly all of these features are being worked on or are planned for the near future. I have been following Paragon for 2 years now and given the speed of delivery shown over that period of time, Jonar has shown to deliver on promise.
"Pleasantly surprised by an ERP system that works for small businesses"
Overall: We were looking for a system that was simple enough to get our business started. Something that was a step up from Excel spreadsheets for managing our purchasing and supply chain. But we also wanted something that could grow with us and could handle increasing complexity over time. Having read about some failed ERP implementations and learning about the hefty price tag that comes with it all, our expectations were pretty low. Paragon was our first experience with any sort of ERP system and we were pleasantly surprised. For a small company just starting out, Paragon made everything pretty easy. We got the system up and running in few days and were able to start using it soon after. Paragon can handle all of our needs now and seems to have the capacity to be customized as our business changes. As novice users, we were able to figure out our way around the system with little to no help or training at all. And the system was available at a more reasonable price then we expected. The system is a pretty new so it's a little buggy. But the team at Jonar has been great at addressing the issues in a reasonable timeframe. For a first pass at ERP, we'd say Paragon's pretty good.
"Free trial experience"
Overall: Positive experience, but ERP is mostly focused on production organizations and less on services or trading companies
Pros: I like the user interface (forms lay-outs) and the ease-of-use. The immediate provisioning of the free-trial is also great
Cons: Demo environment of the trial should be more guided (in-product tutorials/video's/support) and process oriented
"Paragon is everything I imagined an ERP platform should be."
Pros: - Robust rules engine makes it easy to automate any task you can think of. - The software was clearly designed with mobile users in mind. Multi-platform and cloud compatibility mean that it can be used how-, where-, when-, and on what-ever we want, which lets us get creative. - The Jonar team is passionate and personable; it feels like we get the care and attention of dealing with a family business, but are also backed up by the engineering/support resources of a much larger company - Live BI reporting/exploration is powerful and insightful. - Intuitive and reasonably priced
Cons: The "neon" icons on the right panel and the colour-coding in the action pane always feel out of place to me.
"Easy to use for my small business"
Pros: After setting up my company, the client services was excellent to help me get my Customers and Vendors set-up. As a small business owner, I wanted something easy and quick to set-up. They walked me through a very simple set-up that got all of my data into Paragon and then I was up and running. Highly recommend if you are managing inventory, of pretty much any size, though I only have a couple product lines, it helped me do what I needed.
Cons: Mostly intuitive. Figured out where to go pretty quickly. Did need some customer support though to get set up. But once going, it was easy to use.
Vendor Response
"Use of Paragon"
Overall: Product & category management
Pros: JIT Inventory update / management. product profit report
Cons: Like any new software implementation, takes time to get used to the menu etc.
Vendor Response