# Famly Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Famly Software - reviews, pricing plans, popular comparisons to other Daycare products and more. Source: https://www.capterra.com/p/155536/Famly --- # Famly Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Famly ## What is Famly? Forget ordinary childcare software. From digital enrollment to automatic billing to instant message translation, Famly is the time-saving solution that goes the extra mile for your ECE business needs. Our top-rated software has all the must-have features: parent communication, billing & finance, staffing and admin. But we're much more than that! From day one, you get a dedicated account manager to support you - every step of the way. Join 7,000+ centers using Famly and save 100s of hours today. ## What is Famly used for? [Daycare](https://www.capterra.com/child-care-software/) Recognitions Shortlist Overall rating Based on 264 user reviews Reviews sentiment Positive 95% Neutral 4% Negative 0% Starting price $49 Other, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Daycare / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Famly alternatives Highest Rated [Playground](https://www.capterra.com/p/220200/Playground/) [4.8 (194)](https://www.capterra.com/p/220200/Playground/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/220200/Playground/) [4.6 (2,807)](https://www.capterra.com/p/23486/Procare-Child-Care-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.7 (3,256)](https://www.capterra.com/p/144060/brightwheel/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (77)](https://www.capterra.com/p/181289/ChildPilot/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/155536/Famly/alternatives/) ## FAQs about Famly Overview ### What problems does Famly solve? Famly solves fragmented nursery operations by replacing paper records, manual invoicing, disconnected parent updates, and hard-to-track attendance with one live system. Nursery managers, owners, practitioners, and finance staff use it to monitor occupancy, ratios, child development, and payments, while parents get real-time updates, messaging, and reassurance throughout the day. Answer based on 194 reviews Overview ### Which roles and teams benefit most from Famly? Famly is most used by nursery managers, directors, and operations leaders who oversee daily childcare workflows, staff coordination, and parent communication. Administrators and office managers rely on it for attendance, billing, and recordkeeping, while childminders and early years teams use it to document learning, share updates, and manage safeguarding information. Answer based on 263 reviews Overview ### What company size and industries is Famly built for? Famly is built for small childcare organizations, with 88% of reviewers from small businesses, and it mainly serves Education Management at 54%. It also supports Primary/Secondary Education and Child Day Care Services, each at 12%, aligning with its focus on preschools, aftercare clubs, and daycare centers for daycare use. Answer based on 264 reviews Features and Usability ### What are the key features of Famly? Famly includes core nursery management features like parent portal messaging, news feed updates, attendance tracking, check-in/check-out, and billing and invoicing. Differentiating features include learning journeys, child development tracking, daily care logs for meals and sleep, and role-based permissions that give staff and family members controlled access. Answer based on 98 reviews Pricing ### How much does it cost and what fees or limitations are included? Famly starts at $49/month for the Starter plan, with pricing that varies by capacity. A free version and free trial are available, and some reviewers say basic functions being free helps tight budgets. Others report extra charges for Famly Pay, bundled add-ons, and some features only available in pricier packages. Answer based on 18 reviews Integrations ### Which third-party tools and platforms does Famly integrate with? Famly integrates with Xero, QuickBooks Online, QuickBooks Enterprise, Stripe, WatchMeGrow, IntelliKid Systems, and Google Forms. The integration set covers accounting, payments, video monitoring, and forms, with Xero and QuickBooks among the most mentioned tools in catalog and user references. Answer based on 6 reviews Getting Started and Support ### What training and onboarding options does Famly offer? Famly provides live online sessions, webinars, documentation, and videos to support team training. Live online sessions and webinars can guide setup and feature use, while documentation and videos offer self-paced reference material for reviewing steps and learning features. Answer based on 9 reviews Getting Started and Support ### What customer support options does Famly offer, and how do users rate the experience? Famly offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users generally describe support as fast, helpful, and easy to reach, with online chat and help resources standing out. Reviewers also mention responsive onboarding and training, though a few report frustration with frequent changes or slower progress on requested updates. Answer based on 44 reviews Security ### How does Famly handle data security and access control? Famly uses secure messaging, quick auto-logout, role-based access controls, and options to hide sensitive notes while storing safeguarding and child records in one place. Some reviewers want stronger protection for personal details, more granular team permissions, safer printed sign-in sheets, and better limits on staff absence visibility. Answer based on 27 reviews ## Who uses Famly? Based on Capterra reviews from the past 4 years Company size Based on 188 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 188 reviews Education & Learning 57% Education & Learning 57% Administrative 22% Entrepreneurs/ Owners 3% Human Resources 2% Others 17% Top industries Based on 188 reviews Education Management 45% Child Day Care Services 32% Primary/Secondary Education 14% Civic & Social Organization 6% Other 3% ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Parent Portal 4.6 (153) 71.24% of 153 reviewers that rated this feature as important or highly important Famly offers a user-friendly portal that centralizes communication, updates, and documents. Users think it’s easy to use, fosters parental engagement, and supports separated families. Some reviewers would like improved document access and enhanced security between estranged parents. Data Security 4.6 (148) 70.27% of 148 reviewers that rated this feature as important or highly important It gives you peace of mind by safeguarding sensitive information. Reviewers value strong access controls, GDPR compliance, and secure logins. Some users mention past concerns about lingering access for former staff and visibility of children’s names in certain contexts. Daily Reports 4.6 (114) 63.16% of 114 reviewers that rated this feature as important or highly important With this capability, you stay informed about your child’s daily activities, meals, and progress. Reviewers appreciate how it keeps families connected, enables real-time updates, and reduces paperwork. Some users wish for video uploads and mention instant notifications as a plus. Alerts/Notifications 4.5 (114) 55.26% of 114 reviewers that rated this feature as important or highly important You receive timely alerts about important updates and messages. Reviewers appreciate customizable notifications, quick responses, and clear communication. Some users report occasional issues with notification delivery and wish for more information in email notifications. Attendance Tracking 4.5 (112) 54.46% of 112 reviewers that rated this feature as important or highly important This aspect helps you monitor attendance, absences, and holidays efficiently. Reviewers indicate it’s easy to log attendance, spot patterns, and generate reports. Some users mention the interface for visualizing attendance could be more intuitive and downloadable reports could look better. Communications Management 4.6 (134) 70.90% of 134 reviewers that rated this feature as important or highly important Record and track all relevant internal and external communications Famly 36 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems You receive timely alerts about important updates and messages. Reviewers appreciate customizable notifications, quick responses, and clear communication. Some users report occasional issues with notification delivery and wish for more information in email notifications. Application programming interface that allows for integration with other systems/databases This aspect helps you monitor attendance, absences, and holidays efficiently. Reviewers indicate it’s easy to log attendance, spot patterns, and generate reports. Some users mention the interface for visualizing attendance could be more intuitive and downloadable reports could look better. Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Track the status of assets and whether they're checked in or out Schedule in-person or online classes Record and track all relevant internal and external communications Centralized database of stakeholders and their contact information such as names, address, phone number etc. Record customer information, purchase history, and other notes With this capability, you stay informed about your child’s daily activities, meals, and progress. Reviewers appreciate how it keeps families connected, enables real-time updates, and reduces paperwork. Some users wish for video uploads and mention instant notifications as a plus. It gives you peace of mind by safeguarding sensitive information. Reviewers value strong access controls, GDPR compliance, and secure logins. Some users mention past concerns about lingering access for former staff and visibility of children’s names in certain contexts. Store, manage, and track all electronic documents in a centralized location Digitally sign online documents Track employee schedules, availability, and performance across projects and tasks Manage the enrollment and onboarding of all new members and accepted applications Manage updates to member's immunization records and track individual allergies Manage and track all disruptions and incidents Tool for educators to create, organize, and manage class lesson plans efficiently Meal and snack planning, scheduling and distribution Monitor task progress and planned accomplishments to better manage project status Access software remotely via mobile devices Manage and support multiple languages Manage and support multiple locations Famly offers a user-friendly portal that centralizes communication, updates, and documents. Users think it’s easy to use, fosters parental engagement, and supports separated families. Some reviewers would like improved document access and enhanced security between estranged parents. Accept, record, and reconcile financial transactions Ability to record, store, update, and retrieve information Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Set & manage permission levels based on user roles and restrict access to only authorized individuals Create lists of student grades, transcripts, class lists, course schedules, etc. to be shared with instructors and administration Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Record, update and manage waiting lists Features 4.5 (264) 4.5 Based on 264 reviews ## Pricing Value for money 4.4 (218) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/155536/Famly/pricing/) Starter $49.00 Other,Per Month It includes: - Newsfeed & parent messaging - Daily activity logs - Private & team inbox messaging - Instant parent payments - Financial reporting - Child & contact database - Meal plans - Child & staff sign-in/out - Staff hours and time-off tracking - Custom staff roles & permissions - Lesson plans & activity library - Observations & assessments Value for money 4.4 (218) 4.4 Based on 218 reviews ## Integrations [ QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ IntelliKid Systems](https://www.capterra.com/p/193374/IntelliKid-Systems/)[ WatchMeGrow](https://www.capterra.com/p/267186/WatchMeGrow/) ## Support, customer service and training options Customer Service 4.8 (233) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (233) 4.8 Based on 233 reviews ## User reviews Overall rating 4.7 Based on 264 reviews Filter by rating 5(200) 4(52) 3(11) 2(1) 1(0) Mentioned topic Sorted by most recent DD Dezra D. Practitioner Child Day Care Services ### "All in one place " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 17, 2025 Use this daily in my job, its easy to see how many children and staff are in any rooms. Theres so much you can use it for, observations, contacting parents and staff and keeping upto date on observations and tracking childrens progress. Pros Assess to all information is at your finger tips, Cons That staff cant retrieve photos unless you screenshot Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 11, 2025 Hi Dezra, thanks so much for sharing your experience — love hearing how Famly helps you stay on top of everything day-to-day! 😊 Great point about the photos — I’ll make sure to pass this on as feedback, as we know how useful it would be to have more flexibility there. Really appreciate you taking the time to leave a review 💜 Best, Maria from Famly NM Natascha M. staatlich anerkannte Erzieherin, Leitung Child Day Care Services ### "Zufriedene Verwendung mit Verbesserungspunkten " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 4, 2025 Eignet sich gut für die Umsetzung im Alltag, nur leider nicht ohne Internet nutzbar Pros \- Übersicht der Kinder - Kommunikation mit den Eltern (Kinder eigenständig krank melden) Cons Das die freiwählbaren Symbole wie z.B. Garten das komplette Bild des Kinder bedecken. Es wäre vorteilhaft, wenn die zusätzlichen Symbole ebenfalls um das Bild des Kindes auftauchen Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 7, 2025 Vielen Dank für dein Feedback! Es freut uns, dass du mit der App zufrieden bist und sie dich im Alltag unterstützt. Deinen Wunsch zur Darstellung der freiwählbaren Symbole habe ich an unsere Produktabteilung weitergegeben. Falls du weitere Anregungen hast, melde dich gerne bei uns unter support@famly.de – wir freuen uns über jedes Feedback! Viele Grüße Monica von Famly ES Edwina S. Director Child Day Care Services ### "Happy all around" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 3, 2025 Really good! I love it and we use it every day. It serves it's purpose and we love it! Pros It's ease to streamline all things early years, it's a cool messaging portal Cons Staff not being able to message each other. We'd love to be able to communicate with each other without having to add a parent to the chat (Unless I've missed this) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 7, 2025 Hi Edwina, Thanks so much for your feedback 😊 It’s great to hear that you’re enjoying Famly and finding it helpful for streamlining everything in Early Years. Just to clarify—staff can communicate with each other on Famly without involving parents by using private messages. Here’s how: ✅ Go to the Messaging inbox ✅ Select the Private option ✅ Choose staff members as recipients ✅ Write and send your message To start internal staff messages, staff members need the "Start internal staff messages" permission enabled. Alternatively, for room-specific communication, staff can use Team Messages, which are visible to employees who have favorited that room. Hope that helps! Let us know if you need anything else, and thanks again for sharing your thoughts. Best, Maria from Famly MS Miriam S. Leitung Spielgruppe Child Day Care Services ### "Tolle und unkomplizierte App" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 3, 2025 Bisher war ich sehr zufrieden mit allen Dienstleistungen. Die Mitarbeitenden sind sehr freundlich und engagiert. Ich schätze den unkomplizierten Umgang sehr. Pros Die App ist simple aufgebaut und bei Fragen ist der Supportbereich einfach Klasse! Ich konnte alles selbständig einrichten (ohne Schulung). Das Design gefällt mir sehr gut. Cons Ich würde gerne die Ad-hoc Buchungen irgendwie sortieren können, damit ich weniger Aufwand habe, wenn ich die Rechnungen schreibe. Ich benutze ein externes Rechnungssystem. Reasons for choosing Famly Firma war mir unsympathisch und nicht transparent genug. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 7, 2025 Vielen Dank für dein tolles Feedback! Es freut uns, dass du die App als unkompliziert empfindest und mit unserem Support zufrieden bist. Super auch, dass du alles eigenständig einrichten konntest. 😊 Bezüglich deines Wunsches nach einer besseren Sortierung der Ad-hoc-Buchungen melde dich gerne mit mehr Details bei unserem Support unter support@famly.de, damit wir dein Anliegen an unsere Produktabteilung weiterleiten können. Wir freuen uns, dich dabei unterstützen zu können! Viele Grüße Monica von Famly MG Meltem G. Sozialpädagogin Child Day Care Services ### "Perfekt und Hilfreich" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 26, 2025 Pros dass man viele Dinge über die App machen kann Cons keine Verpflichtung zur Angabe Krankheiten Switched from [Foxit eSign](https://www.capterra.com/p/142080/eSign-Genie/) Zu wenig Funktionen und unübersichtlich. Kidsfox war vorher. Gibt es nicht oben Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 7, 2025 Vielen Dank für dein tolles Feedback! Es freut uns, dass du die vielen Funktionen der App als hilfreich empfindest. Dein Feedback zur verpflichtenden Angabe der Art einer Krankheit habe ich an das Team weitergeleitet. Viele Grüße Monica von Famly MS Mandy S. stellv. Kita Leitung Child Day Care Services ### "Alles in allem eine gute Erfindung" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 17, 2025 Die Kommunikation untereinander ist deutlich vereinfachter als vor der App. Pros Die einfache Kommunikation zwischen Eltern/ Fachkräften/ Mitarbeitern Cons Das man für einige wichtige Möglichkeiten wie Videos hochladen, gleich ein ganz neues Paket kaufen muss. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 7, 2025 Vielen Dank für dein positives Feedback! Es freut uns sehr zu hören, dass die App die Kommunikation zwischen Eltern und Fachkräften erleichtert. Wir verstehen, dass zusätzliche Funktionen wie das Hochladen von Videos für alle Pakete wichtig sein können, und nehmen dein Feedback gerne auf. Unser Ziel ist es, die bestmögliche Lösung für alle Nutzer:innen anzubieten. 😊💜 Liebe Grüße Monica von Famly JS Jodie S. Deputy Manager Child Day Care Services ### "We love Famly!! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 1/10 February 15, 2025 Perfect great customer service and always available! \[sensitive content hidden\] has been a great help. Pros It’s amazing! We are really getting the hang of it now and love the way it’s easy to use and so organised. Cons Nothing really I get stuck sometimes and I use the bot for help or call the helpline and it’s resolved their and then it’s that simple. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 7, 2025 Hi Jodie, thank you for such a fantastic review! We're so happy Famly is a great fit for you. It's genuinely always great to hear. Thank you so much, Maria from Famly ZA Zeinab A. Nursery practitioner Child Day Care Services ### "Bright future " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 8, 2025 I am so happy to use it and makes my work very organised Pros Famly app has transformed my practice as I gain deep knowledge about children’s development . Maintaining the partnership with parents . Cons Nothing I would not like about this I always appreciate the efforts that are put to make our work creative Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 8, 2025 Ah, thank you so much for this lovely message! 😊 It truly means a lot to hear how Famly has helped you feel more organised and strengthened your partnership with families — that’s exactly what we hope for. We’re so glad it’s making a positive difference in your practice, and we really appreciate you taking the time to share such kind words. You’ve made our day! 💜 Best, Maria from Famly RW Rebecca W. Teacher Child Day Care Services ### "Best parent/educator communication tool." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 3, 2025 Great. Really helpful staff, love the app and how we can communicate with parents. Best parent/educator tool out there! Pros They help adapt to different settings and it’s personable to our smaller setting. Cons The phone app sometimes isn’t as good as the web browser. Alternatives considered [Tapestry](https://www.capterra.com/p/184196/Tapestry/) Reasons for choosing Famly Better product overall and much better price Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 7, 2025 Hi Rebecca, Thank you for such a fantastic review! We're so happy Famly is a great fit for you. It's genuinely always great to hear. In terms of the feedback given, please do feel free to get in touch, we love hearing your ideas and implementing them when possible :) All my best, Maria from Famly RK Rebecca K. Verwaltungsfachangestellte Child Day Care Services ### "Gut mit Luft nach oben" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 January 23, 2025 Ich arbeite seit 9/24 mit Famly und fand mich schnell zurecht. Vieles konnte ich auf über die Hilfefunktion finden. Pros Die intuitive Bedienung und Übersichtlichkeit. Cons Manche Funktionen fehlen mir, z.B. bräuchte ich mehr personalspezifische Tools (Urlaubsplaner mit Kalenderfunktion, Auswertung über geleistete (Über-)Stunden, die Berücksichtigung von Feiertagen und Wochenenden, etc.) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 5, 2025 Hallo, vielen Dank für dein Feedback! Es freut uns, dass du Famly intuitiv und übersichtlich findest. 😊 Zu deinen Wünschen: Es gibt bereits eine Funktion, um vertragliche und geleistete Stunden gegenüberzustellen sowie ein Überstundenkonto zu führen. Mehr dazu findest du im Artikel „Personalanwesenheit & Arbeitszeitkonto“ in unserem Hilfecenter. Zusätzlich entwickeln wir gerade eine Funktion für ein Urlaubskonto in Famly. Melde dich für weitere Informationen gerne bei support@famly.de, das Team sagt dir gerne Bescheid, sobald diese Funktion verfügbar ist! 🚀 Gerne kannst du dort auch etwas genaueres Feedback zu der Berücksichtigung von Feiertagen und Wochenenden mitgeben, dann können wir dies direkt an die Produktabteilung weitergeben. Viele Grüße, Monica von Famly [View all Reviews](https://www.capterra.com/p/155536/Famly/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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