# Page 3 | Famly Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Famly the right Daycare solution for you? Explore 264 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/155536/Famly/reviews --- Famly 4.7 (264) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Famly ## Showing most helpful reviews Showing 51-75 of 264 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MJ Michaela J. Manager Education Management Used the software for: Less than 6 months ### "User friendly screens, easy on the eye." November 6, 2023 5.0 Everything is easy to use and once we got our heads around how the system worked, by trial and error we really do enjoy using the system. Pros Everything is on one site. Everything is very easy to understand and use. I like the overview page where I can see everything and I don't have to keep logging into seperate children, so I can get all of the information I need in one easy way. We have 11 rooms to monitor at our Nursery, so to get the information in one screen is perfect for us. We find sending messages to parents and staff very easy now, it is like a facebook page, but just for our parents and staff. Cons We would like to not send out all accident forms and meals straight away, we would like to only publish later on in the day, this is because parents disturb your busy day by ringing, everytime they get a message if they are a concerned parent. We would have preferred a trainer to help set us up, rather than the face to face online training we got. Alternatives considered [Tapestry](https://www.capterra.com/p/184196/Tapestry/) Reason for choosing Famly User friendly screens and everything on one system. Review Source Response from Famly December 8, 2023 Thank you so much for your lovely feedback! It's great to hear how easy it now is to monitor all 11 rooms, and that our communication tools are helping you strengthen bonds with parents and staff. Thank you for your feedback too - please do feel free to reach out with specific feature queries or suggestions to our customer team at support@famly.co. Your thoughts and questions are always welcome! And thanks for being part of the Famly community :) Warm regards, Bronagh from Famly BG Beate G. Verwaltungsleitung Civic & Social Organization Used the software for: 2+ years ### "Verbesserungen gewünscht" January 9, 2023 3.0 Pros Die Einführung von Famly in unsere Kita klappte super. Die Software ist für die Eltern klar und erleichtert die Kommunikation mit ihnen erheblich. Cons Gerade weil wir viele Prozesse auf Famly abgestimmt haben, sind wir oft unzufrieden und genervt. Features werden verändert oder ganz entfernt, die Software läuft nicht mehr stabil, es gibt immer wieder Abbrüche, lange Phasen, in denen kein Zugriff möglich ist (von Kita- und Elternseite). Die Rechte einzelner Rollen erscheint oft nicht logisch. Gerade für die Personalplanung gibt es Software-Defizite. Prozesse, die funktionierten, sind plötzlich nicht mehr möglich. Man hat nicht den Eindruck, dass die Entwickler hier den Überblick haben. Was wir dringend brauchen, ist die Möglichkeit, dass jeder Mitarbeiter relevante Personalinformationen (z. B. Krankheit, Urlaub, sonstige Abwesenheiten) bei jedem Mitarbeiter hinterlegen kann, ohne dass das Profil eines Mitarbeiters eingesehen kann. Das ist für uns wichtig, um Abwesenheiten tagesaktuell berücksichtigen zu können und für die Dokumentation von Krankheiten (in den Berichten). Es wäre weiterhin wünschenswert, wenn Vor- und Nachname der Kinder im Einchecken sichtbar ist, um bei Namensdoppelungen Verwechslung auszuschließen. Das gleiche gilt für die Kontakte. Auch hier sollten Vor- und Nachname sichtbar sein. Beim Setzen eines Statussymbols wäre es eine große Erleichterung, wenn darüber direkt eine Nachricht an die Eltern geht. Jetzt müssen sie erst in das Profil ihres Kindes gehen, um dort das Symbol zu sehen, ohne einen Hinweis bekommen zu haben, dass im Profil eine Info hinterlegt ist. Schade, kein Platz mehr. :-) Reason for choosing Famly Die Präsentation war überzeugend. Review Source HB Hagen B. Erzieher / Diakon Civic & Social Organization Used the software for: 2+ years ### "Ist im Alltag nicht mehr wegzudenken. Top Produkt." January 8, 2023 4.0 Es ist eine gute Kitasoftware, mit ein paar Schwächen, die aber durch den Preis eher zu vernachlässigen sind. Pros Fuktionalität, Einfachheit, Zettel und Papierersparnis, Zeitersparnis Cons Die Listenfunktion, guter Ansatz, schlechte und unbrauchbare Umsetzung. Individuelle tagesaktuelle Essensplan Anmeldung leider nicht wie benötigt vorhanden. Reason for choosing Famly Die Preisstruktur (Preis pro Einrichtung, nicht pro Kind oder Gruppe) und der Service bei der Einrichtung sowie persönliche Ansprechpartner. Review Source Response from Famly January 24, 2023 Hallo Hagen, vielen Dank für diese positive Bewertung! Wir freuen uns, dass Famly bei euch im Kita Alltag nicht mehr wegzudenken ist. Dein konstruktives Feedback nehmen wir gerne an und arbeiten weiterhin daran, uns stetig zu verbessern. - Nina LW Lizzie W. Manager Education Management Used the software for: 6-12 months ### "Famly Feedback- Woodlands Nursery Ltd" December 5, 2019 5.0 Famly is great and a very helpful team behind the software! If they can't help you they will try everything to find an answer or solve the issue. We would like to see our points for improvement (please see these in the cons section) still being put forward and changes made where you can. Pros Famly is very user friendly Services users have nothing but positive things to say about this software. Communication has massively improved between all who use this service. Great to have everything under one umbrella, not more than one app. Overview of staffing, children and profiles. If we have something we want added to the app, this is taken on board. We are all very happy with it. Cons There is no 'out of office' for staff (messaging) Documents section only accessible to staff. We would require a separate documents section for parents to see documents we upload and choose to share, for example Policies and Procedures. If a child hasn't started but register and you make a mistake on the room moves this can be hard to amend without seeking help. Can this be made the same as children who are registered? Can bookings lines automatically match room moves (keep room moves manual) without manually putting them in every time, this would help keep a track of children being in the right charge band? Logs you out too quickly, we know this is a safety feature but can this be changed to suit the setting, no devices out with building for confidential issues. Can you automatically select child who are signed in on a particular day to select all for posts about news or activities, instead of selecting each individual child. Could we get a colour code/ letter in icon to differentiate between breakfast, AM/PM snack, lunch and tea? Medication app like the meals so when we can notify parents when a child has had medication. Can we have Child Development Milestones on the Child Development app as well as the curriculums. Manager signature section in accidents/ incident forms (like witness/ other staff). A function to draft accident/incident so this does not disappear if a manager cannot sign/send immediately. Messages mark all as read/unread. Bump posts to top of news feed. Reason for choosing Famly We had a good induction to it over the phone and given a thorough induction shown on the computer. Good quick friendly staff willing to help us. We were shown lots of aspects to it that involved many staff which helped us see an overview and what was helpful to certain staff members. Review Source Response from Famly December 9, 2019 Hi Lizzie, thanks for leaving such a positive review, it's great to hear how Famly's been able to improve your overview and communication at Woodlands. Thanks as well for leaving some feedback on features you'd like us to include in the platform, we're always very keen to get input from our customers so we can continue to improve. I've passed on your comments to a member of our Customer Success team and they'll soon be in touch. - Marcus :) HD Hannah D. Headteacher Primary/Secondary Education Used the software for: 1-2 years ### "Has all you need plus a team that help and listen" August 1, 2022 5.0 The team have been overwhelmingly supportive, helpful, solutions driven. They have also asked us for our input on possible changes, and how these would be implemented. As a whole team we are really pleased with Famly. As the leader I'm delighted - it does so much that we need, and it keeps getting better. Pros Famly was super easy to set up, and has been easy to adapt and change as we've gone along. The onboarding team were very helpful. As we've used it the main things I really value include - the invoices being simple, accurate, and easy to do; tracking children's progress is easy and has customisations that make it work for us; and the team find it easy to use - they have a variety of skills and competences as any team do but even the most techniphobic can sign in and out. Cons If I had to choose a niggle then - we run our nursery day quite differently, and I can't use the overview of bookings to see where we have spaces I can sell. Reason for choosing Famly The ability to properly test Famly out, and the way the team really listened to what our pressure points were with Blossom made us feel that we were being taken seriously. It does what we want in one package. Switched from [Ovivio](https://www.capterra.com/p/155770/Blossom-Educational/) Blossom's system and customer service were good, but their system isn't as customisable. Their invoice set up did not work for us at all and I was having to spend a long time almost manually running invoices every month. Review Source Response from Famly August 5, 2022 Thank you so much Hannah for the wonderful review. The team were so happy to hear what a difference Famly has made for you and your nursery :) We look forward to getting even better and providing even more value to you and your team in the future - Keri SR Samantha R. Administrator Education Management Used the software for: 2+ years ### "Long term user" January 4, 2023 5.0 I love using Famly. It has made the managing of the preschool so much easier and having all information under one app is great. Pros Ease of use. It is a very user friendly site and very easy to use. I use it daily to log in children, keep track of bookings and add adhoc sessions or extras as needed. Communication with parents is now easy and traceable. They are always improving the software and features Cons We do not use it fully - do not use journey tracking and profile. Our manager prefers hand written so i cannot comment on this.Not able to duplicate information - if siblings attend it would be handy to duplicate all info from another child. Review Source Response from Famly January 13, 2023 Hi Samantha, thanks for leaving a review! We're really pleased to hear that Famly works so well for yourself, the team and parents. If you'd like tips on how to use the platform to its full potential please contact your account manager or our support team here: support@famly.co - Marcus :) BB Ben B. Director Education Management Used the software for: 2+ years ### "This software is the system you have been looking for" October 20, 2022 5.0 There are so many benefits to Famly, not only is the software great, the content they produce through the newsletters is so current and gets practitioners to really think about their practice and be engaging. We feel very proud that we are part of the Famly family, and recommend their services to everyone. Pros This software will literally make your life easier. There is often a desire to become paperless, but this actually makes it possible. We love working with Famly, the content they produce and the desire to support settings is so unique. They are the glue holding it together! Cons Occupancy is a bit difficult to use and doesn't quite give us everything we need. I have passed on the feedback which was really well received and I appreciate meeting with \[SENSITIVE CONTENT\] to discuss this and present what we thought we needed. Review Source Response from Famly October 27, 2022 Thanks so much Ben. So pleased to know both the software and our content is making such a great difference for you and your team and families :) DS Dovile S. Nursery Manager Education Management Used the software for: 2+ years ### "I cannot imagine doing my job without Famly anymore!" January 4, 2023 5.0 It truly has become an integral part of how we work now! I love it that much that when I changed jobs I persuaded my new boss to get Famly - I simply do a better job when I have such a good tool to aid my management! Pros I love that Famly is so easy to use. It is intuitive, it has a ton of useful features and has enabled us to replace many many of our paper based clunky and long winded practices. We love that parents have a space where they can go to see all the updates and return to again and again if needed. It is so important that we can communicate among the team as well as with parents in the same space. Cons Integration with current business was very easy. In general we are very happy with the software, and even our sister nursery has started to use it now too. However, there are a number of things that we still would love to see improved: \*calendar to look like a page (30 days to view) \*calendar to show all new starters (day of registration)\*ability to input holiday entitlement for the year so that system then can show how many holiday days are left for the staff and management to see (currently still have to have a spreadsheet for this) \*ability to upload documents for parents \*ability to alter welcome message so we can include links to our policies / all about me books \*ability to edit About fields on child's profile so that we can add questions that are relevant for us \*ability for parents to upload documents (Birth certificate, proof of address) \*ability for parents to fill out their contact details only once if they have multiple children, as well as ability to link children to a number of contacts rather than filling out the same information many times Reason for choosing Famly I used it before, and the first time I chose it at my previous job it was how many things we could do with one software and how quick and easy to use it was. Staff intuitively knew what to do. Review Source Response from Famly January 13, 2023 Hi Dovile, thanks a lot for leaving your review. That's fantastic to hear how integral to your nursery Famly has become. These are some really great feature suggestions and we're always open to feedback - please feel free to submit them here: roadmap.famly.co - Marcus DE Delyth E. Rheolwr MCC Manager Individual & Family Services Used the software for: 6-12 months ### "Definitely would recommend " December 5, 2022 5.0 Brilliant! Transferring over from our previous software to Famly was initially nerve racking as we didn't want to lose any data, unsure if the new software would suit our needs and the biggest hurdle, we would all have to learn a new system all over again! But the training given was brilliant, clear and effective. Famly staff were always on hand to answer any questions and guide us when needed. Our staff are now confident and use the software daily with no problems at all. Pros Training sessions available to cover all aspects. Famly staff are really friendly, very polite, approachable and always on the other side of the phone, e mail or help desk if needed. The software is easy to use, there are great features that our previous software didn't have. Cons Training sessions only lasted max 30min, would have been great to have a longer time slot. Reason for choosing Famly We were not given any other offer by First Steps - Famly was taking them and their customers over as part of their deal. Review Source Response from Famly December 7, 2022 Hi Delyth, that's fantastic to hear, and we're glad the transition from First Steps went smoothly. I've passed on your feedback about the training sessions - Marcus JK Jackie K. Director Education Management Used the software for: 1-2 years ### "Famly" April 14, 2021 5.0 Really positive. Easy to use, invoicing no longer the slog that it was. Staff like the learning journeys. Increased parental engagement. More or less everything in one place for me in my role, for parents and for staff. Pros We bought the full package at the time. We use the majority of the features and will hopefully eventually use them all. Because we were already an established business, it has taken a bit longer to move some things over. I feel this is due to my time management. I find the software very easy to use it has saved myself and my team lots of time, anything I need support with there is either a video or information or I just ping a message over. Engagement with parents is at around 95% which is approximately 50% higher than the previous platform I used, everything is in one place for them and they love the updates throughout the day. It has led to a reduction in phone calls to the nursery to ask how their little ones are doing. Cons One for me is that we also use a programme called CPOMS this is a platform for safeguarding and SEND. It would be great if it talked to Famly (no idea how this works but know it does with SIMS) I would then have the attendance data etc at hand more easily. I would love an out of office kind of button so parents know when I am not available to answer their messages. This would be useful for staff too. Reason for choosing Famly Apart from the price Famly was way out in front in terms of what it offered. I think for my size of nurseries this just fitted us nicely. Review Source Response from Famly May 4, 2021 Hi Jackie, thanks for leaving your feedback. We're really pleased to hear things are going well, especially that boost to parent engagement! Those are good suggestions for features too, you're able to submit them here: roadmap.famly.co Thanks, Marcus :) RF Rebecca F. Education Director, now Development Director Education Management Used the software for: 2+ years ### "Simply the best" December 5, 2022 5.0 Famly changed our lives! We were in the past with paper and not really maximizing Class Dojo because of how clunky that was. Famly is the best for everyone involved: the administration, the teachers, the parents, the children. Pros Too much to list here! Top two are that the Learning Observations being tied directly to New York State Early Learning Guidelines and Go Live. Cons Family / parent-to-parent engagement could use a little attention. Teacher profiles in which there could be a Bio section, more information for parents to see to get to know their children's teachers better. Review Source Response from Famly December 7, 2022 Hi Rebecca, thanks so much for leaving your review! Great to hear how well Famly works for your childhood center. I've passed on your feedback to our team too - Marcus :) GA Gary A. Office Manager Education Management Used the software for: Less than 6 months ### "Good, but could be better" January 6, 2023 4.0 So far the experience has been mainly positive from both staff and parents using the app. Could be a few more features and informative data streams that would make the app even better. Pros Invoicing and communications on the app are great, so messing around with the booking plans to suit our setting, which i'm sure could be added as a feature.Fast communication with parents, and very informative to provide information in real time. Cons Could be a few additional features for parents to get notifications when a temperature is registered as high, and a medication form is put on their account.Some features missing like staff rotas and attendance percentages that could be included in the price and help others understand more important information, and the assessments and observations could be shown better on the smaller tablet so staff can access all of the eyfs data on the screen. Alternatives considered [brightwheel](https://www.capterra.com/p/144060/brightwheel/)[Tapestry](https://www.capterra.com/p/184196/Tapestry/) Reason for choosing Famly Famly offers slightly more features to use over the other systems Review Source Response from Famly January 13, 2023 Hi Gary, thanks for leaving your review! We're pleased to hear that overall your experience with Famly has been positive. We're always open to feedback and it's good that you have a few suggestions for improvements, please feel free to add these to our roadmap here: roadmap.famly.co - Marcus KB Kirsty B. Nursery Manager Education Management Used the software for: 1-2 years ### "Really pleased we chose Famly" August 3, 2023 5.0 Very positive, they are quick to get in contact when requested, constantly receiving updates about new features and improvements and it has really streamlined our service, keeping everything we need in one place. Still don't think we have used it to its full potential as there is so much it can do. Pros Really easy to implement Famly into our business, allows quick and easy communication and information sharing for service users and staff. Cons Nothing really, they have a function where you can suggest new features that would be beneficial to your setting and see what is currently being developed which is great. Already we have had two suggestions developed and now in place within the system. Reason for choosing Famly More features and had started trial so felt it was a good option to go with Switched from [Tapestry](https://www.capterra.com/p/184196/Tapestry/) They didn't accommodate for Scottish curriculum and this was only used for learning journal entries not overall nursery management system. Review Source Response from Famly August 9, 2023 We're thrilled to hear how pleased you are with choosing Famly! It's fantastic that the implementation has been smooth and that our communication tools are making a positive impact. We're glad you find our feature suggestion system helpful, we pride ourselves on making it easy for our customers to add their input and see their ideas implemented. If you ever need assistance in exploring even more of Famly's potential, we're here to help. Thanks for being a part of our community. Best, Pernille from Famly AF Alice F. Parent Education Management Used the software for: Less than 6 months ### "Good 2 way street " September 28, 2023 5.0 This reduces paperwork a great deal and gives parents a live feed of their children’s day Pros This app is perfect for monitoring the progress of preschoolers and attendance of nursery. It allows for staff to communicate with the parents but also for the parents to notify staff of anything relevant. For example, pictures or notes of what the child got up to at the weekend to allow for conversation starting points and also for parents to provide feedback on daily activities. Cons It would be useful for parents to have more permissions with regard to adding additional users to their profile. For example, if an aunt or grandad was to be collecting the child from the setting that day. Review Source Response from Famly October 4, 2023 We greatly appreciate your review! It's wonderful to know that our platform is serving its purpose in monitoring preschoolers and nursery attendance while fostering seamless communication between staff and parents. Your comments about sharing pictures and notes to kickstart conversations and receive feedback on daily activities are precisely the kind of interactions we aim to facilitate. Regarding your suggestion for additional user permissions, we value your input and will certainly consider this as we continue to refine and enhance our services. Our commitment to providing a personalized, hassle-free experience remains unwavering, and you can count on us to support your journey every step of the way. Thank you for being a part of the Famly community. Best, Pernille from Famly PT Pamela T. Owner/Manager Primary/Secondary Education Used the software for: 2+ years ### "Fabulous Famly!" January 4, 2023 5.0 Has decreased paperwork but increased time spent online filling in information. Greater communication with parents. Everything in one place. Pros Love Famly as it is great for corresponding with parents, recording observations and other information such as nappies, meals etc. Have great help feature and love the personal approach by the Famly team. Cons There are too many features?? There are several ways to display or retrieve the same information.Sometimes it is not obvious how to do something. Printing particular pages only prints part of what you want printed.Would like to be able to sign in visitors, students, and others who do not need a login but need to be accounted for for fire regulations for example. Alternatives considered [Ovivio](https://www.capterra.com/p/155770/Blossom-Educational/) Reason for choosing Famly As Switched from [Tapestry](https://www.capterra.com/p/184196/Tapestry/) Famly easier to use and had more features Review Source Response from Famly January 12, 2023 Hi Pamela, thanks for your review! That's really good to hear, and I suppose too many features is a good problem to have ;) If you are confused about how to get the most out of the platform or specific features, please contact your account manager or the support team (support@famly.co) - Marcus KG Karen G. Senior Early Years Professional Education Management Used the software for: 2+ years ### "Best decision we made!" December 4, 2023 5.0 It is so easy to use for our staff to use and has developed communication with families and work colleagues, especially those important must get out messages on the newsfeed! The support staff at Famly are very helpful and always do their best to support when we have questions. We love it. Pros So much time is saved on tasks that would take us days! Cons Some updates means small features no longer available - holiday calculator is challenging now as it doesn't allow consider varying contracts and this has to be put in manually. Reason for choosing Famly We needed value for money and a product that would not require a great deal of training. Switched from [Tapestry](https://www.capterra.com/p/184196/Tapestry/) Tapestry was good for tracking child's progress but at the time no so much with communication and attendance. Review Source Response from Famly December 11, 2023 Thank you for such a fantastic review! We're so happy Famly is a great fit for your setting, and that you've saved so much time by using it. It's genuinely always great to hear. In terms of inputting contracts, please do feel free to reach out to our lovely support team at support@famly.co and chat to them - they're always there to help and answer questions, and help you use features to suit your specific needs :) And thanks for sticking with us! Best, Bronagh from Famly AD Avie D. Enterprise Architect Financial Services Used the software for: 2+ years ### "Reassured parent" October 26, 2022 5.0 It's super easy to keep in touch with the nursery, getting updates from the nursery is also super easy. Finding out updates on what my kids have been doing and aying with at nursery is also really easy. Pros The way we could get updates easily about the progress and activities our children have taken part in at nursery Cons We've not found anything negative about the app Review Source Response from Famly November 1, 2022 Thanks so much for your review - a reassured parent makes the team very happy :) HT Helen T. Manager Education Management Used the software for: 6-12 months ### "Playbox Nursery" January 5, 2023 4.0 I used this product at a previous setting so recommended it here Pros The interaction between staff and families is invaluable. They love seeing what their children have been doing and being able to interact while at work has been great Cons The feature where I was able to add staff shifts and monitor their times has now disappeared. This was really useful for monitoring their breaks. We seem to have lost that feature Reason for choosing Famly I had already used this and it was on my recommendation that we now have it Review Source Response from Famly January 13, 2023 Hi Helen, thanks for leaving your review! Sorry about the staff shifts feature, that sounds odd! Please contact our support team (support@famly.co) and they'll be able to help you find it, it could be that it moved from where you were used to seeing it when we launched our new layout. - Marcus JK Jacek K. Finance Manager Education Management Used the software for: 2+ years ### "AHNS review " January 16, 2023 2.0 Almost every week too many unnecessary changes are made to the layout of the software.Ignorance of customers.Years of waiting for software important updates without a positive response Pros Good question. I'm getting more and more fed up with this software every day. Cons Finance section, calculation, analysis, occupancy reports, finance reports. Reason for choosing Famly Was 2018 and was a lack of other alternative software on the market these days.But now is 2023 and we have a choice to choose a professional software provider. Review Source Response from Famly March 28, 2023 We are deeply sorry to hear about your negative experience with our software. We apologize for any inconvenience caused by the issues you've mentioned, including the mistakes in invoice calculations and the layout changes that have disrupted your workflow. We understand that these problems have caused frustration and dissatisfaction, and we take full responsibility for them. We also appreciate your feedback regarding our response time to important software updates. Rest assured that we are continuously working to improve our software and customer support services to meet your needs and expectations. Thank you for your loyalty to Famly, and we hope to regain your trust in our product and services. Sincerely, Pernille from Famly CS Claire S. Senior Practitioner, Room Leader Education Management Used the software for: 6-12 months ### "It’s taken a while to get used to and still having some issues. " January 7, 2023 3.0 Mostly better than what we were using before, but not nearly as good as I had hoped for. I have been disappointed with the lack of ability to solve problems. Pros It is slightly more user friendly than the previous software we used. It is generally easier to contact parents, although group messages can be a bit of a hassle! Cons It is really difficult to get any help with issues. We have had issues with uploading photos and spent hours going round and round in circles with customer support, and have eventually given up! Also the way that you can only save an observation or assessment as a draft once is a big problem for us. And the fact that drafts can’t be seen by others is a problem if we have long term sickness, we can’t see what is in their drafts. Review Source Response from Famly January 19, 2023 Hi Claire, thank you for your feedback. I have spoken to our Director of Customer Support. We are really sorry to hear that the issue has not been solved - sometimes our troubleshooting and bug investigation can feel like a lot of back and forth, however, we are trying to reproduce the issue so that we can find the error in the system which is why we need a lot of information. If you are still experiencing issues, please write to support@famly.co - Marcus cC cornelia C. Diplom Sozialpädagogin Primary/Secondary Education Used the software for: 6-12 months ### "Große Arbeitserleichterung" August 3, 2023 5.0 Einfach zu lernen, einfache praktikabilität, schnelle Kommunikation, zeitgemäß. Pros Die Geschwindigkeit der Kommunikation mit Eltern und Kolleg\*innen. Cons Der Schutz der Personaldaten ist nicht ausreichend. Die Kollegen können sehen ob ein Mitarbeiter krank ist, Urlaub hat oder ein anderer Grund der Abwesenheit vorliegt. Das darf nicht sein. Diese Informatione dürften nur der Administratorin vorliegen. Für die Kollegen dürfte nur "abwesend" sichtbar sein. Reason for choosing Famly Sie wurde mir empfohlen Review Source Response from Famly August 9, 2023 Thank you so much for your wonderful review of our platform, as well as your suggestions for how to make it even better. Protecting the personal data of all users is top of mind, so I will make sure to pass it on. We are so glad that it has been easy to learn while also making your day much simpler. Best, Pernille from Famly KH Karen H. Research Impact Officer Higher Education Used the software for: 2+ years ### "Exceptional tool - using technology to keep you in touch with your child’s nurture setting " October 27, 2022 5.0 Pros Diversity of view options, ability to tag/save photos into a collection, direct instant messaging to staff/teams and a sense reporting out of hours Cons In the balance page, it took my about a year to realise I could have a more detailed breakdown of the figures by rotating my phone. Maybe a line to explain that some features work better in landscape or a larger device at some point Review Source Response from Famly November 11, 2022 Thank you for the review. Sorry it took a year to find out about the handy little feature! I've passed that feedback on to the team in case its happening/happened to others too. Thanks for letting us know :) - Keri SG Sabrina G. Ausbildungsverantwortliche Civic & Social Organization Used the software for: 1-2 years ### "Famly App empfehlenswert für Krippen mit mehrere Standorten" January 8, 2023 3.0 Die Kommunikation und Organisation im Team, sowie die Elternzufriedenheit hat sich durch die Famly-App verbessert. Durch die richtige Nutzung kann viel kostbare Zeit in der Planung eingespart werden. Pros Der Aufbau der Software ist einfach und benutzerfreundlich. Das Team kann dadurch recht schnell eingearbeitet werden. Tagesorganisation gelingt vereinfacht, sowie Kommunikation mit den Eltern wird einfacher aber nicht weniger! Cons Die vielen Softwarefehler stressen im pädagogischen Alltag. Der Preis ist recht hoch angesetzt, wenn nicht alles genutzt wird. Reason for choosing Famly Famly ist auf Team- und Elternkommunikation fokussiert, deshalb haben wir uns dafür entschieden. Review Source Response from Famly January 24, 2023 Hallo Sabrina, danke für dein Feedback und die Bewertung - schön zu lesen, dass wir euren Alltag so gut unterstützen. Wir arbeiten stets daran, Softwarefehler zu minimieren und unsere Plattform noch stabiler zu machen. - Nina SJ Sherran J. Business Support Education Management Used the software for: 6-12 months ### "Easy to navigate and manage software" January 13, 2023 5.0 The help and support is thorough and professional. The team is patient and will explain in a way to suit individual requirements. There are various help methods including messaging, links and online guide and the response time is quick. Clear examples are provided with screen shots where helpful. The team has a forward thinking approach to ensure the software improvements are in line with industry changes. I have been really impressed and this has removed stressful elements from my role. Pros Navigation of screens; links with clear instructions for queries; clear use of colours/icons/visuals to aid navigation; comprehensive reports which export to csv; ability to create own lists from data (e.g. birthdays); straightforward invoicing including ad-hoc sessions, credit notes and debt monitoring. Cons Nothing. Once we learnt the differences compared to previous system, we could adapt admin processes to work with Famly. There are several aspects we do not currently use but this is only because we are linked to a local authority's processes. For independent nurseries, many features will be beneficial to efficiency. Review Source Response from Famly January 17, 2023 Hi Sherran, thanks for leaving your review! That's so great to hear how well Famly works for you, and we're particularly pleased that the support team have been able to help you so much! - Marcus PC Peternell C. Office Manager Individual & Family Services Used the software for: 2+ years ### "We love it!" February 9, 2023 4.0 Completely and utterly worthwhile! OK so tech-phobes need to learn the package but the parents find it very easy to engage with it so it's a great communication tool. Also Famly works hard to have the most up-to-date knowledge of the (early years) sector so you know every feature it is offers is useful. The more you look into what it offers the more interesting and worthwhile it gets. It streamlined our invoicing system and then our observations and now more. Pros This is has streamlined our invoicings.We are communicating more and better with parents (not just messages, but notifications on children, observations, nappy changes, registration etc)We can track our revenue better (trend analysis etc)Lots of industry advice available Cons I think I would like the invoice to be clearer for the parent but I need to discuss this more with the Famly team. Alternatives considered [Nursery Management System](https://www.capterra.com/p/127895/Nursery-Management-System/) Reason for choosing Famly More features available. Review Source Response from Famly February 22, 2023 Hi Peternell, thanks for leaving your review, it's fantastic to hear how much you and the team love using Famly! - Marcus