# Page 6 | Famly Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Famly the right Daycare solution for you? Explore 264 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/155536/Famly/reviews --- Famly 4.7 (264) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 6 - Reviews of Famly ## Showing most helpful reviews Showing 126-150 of 264 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AN Alison N. Senior Practitioner Primary/Secondary Education Used the software for: 1-2 years ### "Nursery" May 11, 2023 5.0 Pros Practicality. Ease of use. Good for communicating Cons Unsure as don't have overall control of the app Review Source Response from Famly May 12, 2023 Thank you for taking the time to leave us a 5-star review! We're thrilled to hear that you find our early childhood platform practical, easy to use, and effective for communication. Our team works hard to make sure that Famly is user-friendly and meets the needs of our customers, so we're glad to hear that our efforts are paying off. We appreciate your business and look forward to continuing to provide you with a top-notch platform! Best, Pernille from Famly SM Sima M. Operations Manager Education Management Used the software for: 2+ years ### "Very Happy and Satisfied" January 4, 2023 5.0 I enjoy using the app and the customer service is excellent Pros It is a very easy app to use and responsive Cons Please improve the medication form so the parents can give permission on their side Review Source Response from Famly January 12, 2023 Hi Sima, thanks for your review! Great to hear Famly works well for Smiley Stars. Medication Forms are being worked on and we're always open to feedback. Please feel free to submit anymore details here: support@famly.co - Marcus JP Jenny P. Administrator Primary/Secondary Education Used the software for: 1-2 years ### "Excellent system for Nursery" January 10, 2023 5.0 Very accurate system with extensive information available Pros Very easy system to use and learn. Future planning information is excellent. Excellent for families involvement with daily information available re. their child's day. Easy and accurate invoicing. No complications. Cons Integration into business following previous software was fairly painless apart from having to upload all the information from scratch which was extremely time consuming. Review Source Response from Famly January 16, 2023 Hi Jenny, thanks for leaving your review! We're glad that Famly has been so beneficial to your nursery - Marcus RH Roo H. Operations Manager Education Management Used the software for: 2+ years ### "Fabulous" January 4, 2023 4.0 Love what we are able to do with it, parents like it too. Just wish some things in finances were easier to personalise like the reports needed. Pros Easy, quick and always improving. It saves my time as I can send invoices, messages in bulk. I can send them at any time of day too Cons some CVCs could be better set out for printing and some percentages for attendance etc could be useful.Many things are extras so therefore cost even more Reason for choosing Famly Easier to navigate and more user friendly Review Source Response from Famly January 13, 2023 Hi Roo, thanks for your review! - Marcus :) CM Claire M. Manager/Owner Education Management Used the software for: 1-2 years ### "A great App which makes running a Nursery so much less complicated!" April 13, 2020 5.0 Supportive, caring team who are always available to help Pros So easy to use! Parents all love the app and how they can feel involved in their child's learning, they take a comfort from finding out what their child is doing throughout their day Cons Find the tracking system a little bit confusing - however now it has been explained I understand but can be difficult to show group children's progress to other people who don't use the app Alternatives considered [Ovivio](https://www.capterra.com/p/155770/Blossom-Educational/) Review Source Response from Famly April 30, 2020 Hi Claire, thanks for your feedback! We're so pleased that Famly's working well for you and that the parents are happy! We're always working to improve our platform so I've passed on your comments to our team about tracking. If you ever have any questions, please don't hesitate to email us at support@famly.co.uk - Marcus Iain D. Strategy Government Administration Used the software for: 6-12 months ### "Very useful product" October 27, 2022 4.0 It's a brilliant app. The old days of nursery and parents not communicating are over. Pros I use Famly every day. It is the easiest Comms method between parents and nursery that I have ever encountered. The app is excellent. Cons I would like to see the addition of a single sign on feature. It is difficult to remember log in details sometimes. Review Source JY Jayne Y. Director Primary/Secondary Education Used the software for: 2+ years ### "Excellent product" January 7, 2023 5.0 No problems at all. You have everything you need under one roof Pros I love this management system, wouldn’t be without it. Cons When the system goes down but not very often happens Alternatives considered [Tapestry](https://www.capterra.com/p/184196/Tapestry/) Reason for choosing Famly Liked the look of it Review Source Response from Famly January 13, 2023 Hi Jayne, thanks for your review! Great to hear you enjoy using Famly. - Marcus TF Tom F. Director Education Management Used the software for: 2+ years ### "Famly" January 7, 2023 5.0 Pros It is super easy to use and parents love it. It has been designed by people who understand what nursery practitioners, managers and parents need from the software. Cons Enquiry management functionality is not as strong as the remainder. More CRM could be added into the initial enquiry process. Review Source Response from Famly January 13, 2023 Hi Tom, thanks for leaving your review, we're pleased the parents enjoy using Famly so much! We're hard at work on a few features to improve enquiries so keep your eyes peeled! - Marcus dG debbie G. manager Education Management Used the software for: 2+ years ### "Famly" January 4, 2023 5.0 i have always had a very positive experience and would highly recomend Pros lots of useful features that save time when running the business and everything is in one place Cons I am happy with the system or software provided and have no issues Review Source Response from Famly January 12, 2023 Hi Debbie, that's great to hear! We're really pleased that everything's going so well for you and the team. - Marcus MN Martina N. Kita-Leiterin Civic & Social Organization Used the software for: 6-12 months ### "Funktionalität in der Kita" January 17, 2023 5.0 Wir sind zufrieden. Pros Die Übersicht für mich als Kita-Leiterin und für die Fachkräfte Cons Manche Prozesse können noch vereinfacht werden, wie zum Beispiel bei der Eingabe von Kindern und die Suche von Kindern. Review Source Response from Famly January 24, 2023 Hallo Martina, vielen Dank für eure Bewertung und Feedback. Wir freuen uns, dass Famly euch eine bessere Übersicht bietet und arbeiten weiter daran, die Plattform weiter zu vereinfachen. - Nina SH Stephanie H. Bürokraft Primary/Secondary Education Used the software for: 2+ years ### "insgesamt zu empfehlen" January 12, 2023 4.0 insgesamt gut nutzbar, erleichtert in vielen Bereichen die Arbeit Pros die Nachrichtenfunktion, die Nutzun der Anwesenheitsberichte Cons ich finde es schwierig, dass bei den Namen nach Vornamen sortiert sind, wir ansonsten immer die Nachnamen nutzen! Insgesamt einige Anwendungen, die ich mit einfacher wünschen würde Review Source Response from Famly January 24, 2023 Hallo Stephanie, vielen Dank für deine Bewertung und detailliertes Feedback, das hilft uns immer weiter uns zu verbessern. Super, dass Famly euch im Alltag unterstützt und die Arbeit erleichtert - Nina AS Anna S. PR & Marketing Coordinator Education Management Used the software for: 1-2 years ### "We love the Famly App" October 26, 2022 5.0 Brilliant. Pros Famly is easy to use and keeps us updated about all aspects of our son’s development while at nursery. We love the news posts with photos, the ability to see his day eg meals and nap, and everything about it. Cons Nothing - we are really happy with Famly. Review Source Response from Famly October 28, 2022 We love that you love Famly :) Thank you for your kind words. HK Harvey K. Nursery Manager Education Management Used the software for: 2+ years ### "Excellent Managment software" February 6, 2020 5.0 Saves me time having all the information in one place. Pros Saves me so much time Everything all in one place such as invoices, learning journeys, reports, safeguarding info, forms, sleepcharts, accident and incident forms, register etc Customer service is great take on board any recommendations we have Cons Cost could be a bit better and would like to do staff rotas Alternatives considered [Tapestry](https://www.capterra.com/p/184196/Tapestry/) Reason for choosing Famly It has everything in one place and an easy to use format Review Source Response from Famly February 12, 2020 Hi Harvey, thanks for your review! Great to hear how much time Famly is saving you and your team. Staff rotas have recently been released as an add-on within Famly. Feel free to reach out to our team by email (support@famly.co) or phone (+44 20 3514 4069) to discuss this. - Marcus MS Michael S. Finance Manager Financial Services Used the software for: 1-2 years ### "Overall positive experience - would recommend Famly" November 1, 2022 5.0 Pros It is so clear and easy to use. We find it such a useful tool. Cons Nothing negative to say. We love Famly and find it very intuitive. Review Source Response from Famly December 7, 2022 Hi Michael, that's great to hear you enjoy using Famly! - Marcus CA Cheyenne A. General Manager Education Management Used the software for: 6-12 months ### "General Manager " January 10, 2023 5.0 Pros Parents are kept updated. The are activities to help inspire staff. It is a very easy software to use Cons Enquiry section- parents could receive an update when their application moves along the processIf we could keep notes on staff for example how we keep notes on the children. This could help with staff meetings, absence meetings, appraisals, safeguarding concern etc Review Source Response from Famly January 16, 2023 Hi Cheyenne, thanks for your feedback! We're working on the enquiries part of the platform at the moment, so it'd be great if you could share your suggestion here: roadmap.famly.co - Marcus TB Tom B. Nursery Manager Education Management Used the software for: 2+ years ### "St Barts" October 31, 2022 5.0 Keep an eye on attendance of each child is very handy, and being able to write messages to staff who are on the other side of the building saves so much time. Pros The software is as easy to use both for myself and parents. Everything you need is all in one place and easy to access. Cons If there's no internet, then there's no Famly. Review Source Response from Famly December 7, 2022 Hi there, thanks a lot for your review! Great to hear that Famly's working well in your nursery - Marcus LG Lesley G. Owner Education Management Used the software for: 2+ years ### "Easiest system on the market" December 7, 2022 5.0 It has completely streamlined our previous systems; it is easy to use, and our families love it. Pros Easy to use for staff and families and how easy the finance side of things are Cons Nothing! WE really really really love it!! Reason for choosing Famly Ease of use and the look of it Review Source Response from Famly December 8, 2022 Hi Lesley, fantastic! We're really pleased to hear how easy Famly is and that everyone enjoys using the platform - Marcus :) MS Manjot S. Director Education Management Used the software for: 2+ years ### "Famly experience " March 26, 2020 4.0 Saving time with invoices and payroll. Pros It is quite easy to use if you think logically. Saves time in collating information and bulk invoicing can be done with 2 clicks. Helpful in keeping digital record of staff, children attendance and absence. Cons Invoicing could be more precise in rounding up or down on monthly figures. New features could be explained more thoroughly for people who are not that tech savvy. Limited record keeping for Montessori settings. Review Source Response from Famly March 30, 2020 Hi Manjot, thanks for your feedback! Please feel free to contact our support team and they'll be happy to go through how the rounding is worked out (famly.co/support). Regarding new features, we're always aiming to ensure that our customers can understand and use them as soon as possible by publishing support articles and offering phone, email and chat support so anytime you're unsure please do reach out! - Marcus RF Rachael F. Parent Education Management Used the software for: 1-2 years ### "Parent User" October 26, 2022 5.0 Pros I appreciate the ease of use and ahow it allows me to feel a part of my child's educational journey. Cons Nothing it's great! If I had to be very picky I would say changing some if the settings was a bit tricky- I.e grandparent role/access etc.. Review Source KM Kirstin M. Parent Computer Software Used the software for: 2+ years ### "Great for Nursery Parents" July 7, 2021 5.0 This is one of my favourite apps - I love that it is secure and easy/intuitive to use . Pros This has replaced slips of paper and cumbersome folders of work and photos. I love that I get regular updates on what my child is doing at nursery and I can look at these on-the-go or wait til later to spend a bit more time. It has also provided a valuable connection staff-2-parents and parents-2-parents during a time where normal face-to-face contact has changed because of COVID. Cons Sometimes I don't get notifications but I think this is my phone rather than the software. Review Source Response from Famly July 21, 2021 Hi Kirstin, thanks for leaving your review! That's great to hear how helpful Famly has been for you, particularly during COVID! - Marcus :) VH Vicki H. Administration Officer Judiciary Used the software for: 2+ years ### "Keeping in touch with my child's day" October 30, 2022 5.0 All my children have been at the same nursery so I've never had to Not use the app. However I think anyone that is not using the app either because they don't have it or won't use it are greatly missing out. Pros Being able to contact my child's key worker via the messaging system is great and I can see who has read my message. Cons None that I can think of, it's just really great software. Review Source CW Catherine W. Childcare Director Education Management Used the software for: 1-2 years ### "Saves time, improves parent communication, streamlines processes" October 30, 2019 5.0 Overall this is a great tool for saving time for nursery managers and teams and is loved by all our parents and staff Pros This is realy easy to use - it shows you all of the children who are in on any given day, allows you to plan attendance, complete learning journeys, instantly updates parents on care - such as sleep, meals etc. Ability to use for accident reporting, invoicing, revenue forcasting - does pretty much everything you need in a nursery at the same time as providing a user friendly "social media" type format for communication with parents. Cons Its still fairly new and not everything works perfectly for every setting yet - but all of the important things do and famly are really quick to respond to feedback and are constantly developing the product. Review Source Response from Famly November 1, 2019 Hi Catherine, thanks for leaving us your feedback! Really good to hear how Famly has helped at Priesthills. I'm pleased to hear that you've found the customer support effective too, we're always working to improve! - Marcus LW Linda W. Customer Individual & Family Services Used the software for: 2+ years ### "Famly for nursery " October 27, 2022 5.0 Pros I like the daily updates and calendar features for reporting illness, holidays etc. Cons The message function Sometimes requires you to hit send twice which is slightly annoying. Review Source Response from Famly November 2, 2022 Thanks for your review. If the message function is continuing to do this for you, then please write to our Support team support@famly.co so we can look into that for you and find a fix. JL Jasmine L. Childminder Individual & Family Services Used the software for: Less than 6 months ### "Great for childminders " February 21, 2023 5.0 Great overall experience. I will be recommending to other childminders. Pros I like that the children’s parents get notifications in real time of what they have done throughout the day E.g. nappy changes, sleep times etc. it’s great to be able to communicate whenever required and gives them a better insight into their development and learning. Cons I feel like from an early years perspective it would be better if you could sign the children in and out each day - I use the free version so understand that it is limited, however I feel this is quite a basic need. Switched from [Tapestry](https://www.capterra.com/p/184196/Tapestry/) Pricing. Review Source Response from Famly February 28, 2023 Hi Jasmine, thanks for your review and feedback, we are always striving to expand our product and love hearing ideas for how it can make your day easier. That specific feature is available in all of our paid packages, you can always reach out to us to discuss further options. Pernille :) LF Lewis F. Director Education Management Used the software for: 2+ years ### "Famly helps us tell the story of children's days and so much more. " October 20, 2022 5.0 If more companies were like Famly, dedicated not only to:1. Providing an outstanding product that continuously develops, but also... 2. Take their responsibility for improving the sector they service very seriouslyThe world would be a better place. Pros It helps our team save time and our parents get the headlines they need to know in a user friendly and modern way. Cons It takes too long for the notifications red symbol to come off once you have viewed the notification (minor thing) Review Source