--- title: "Best Freshsales Alternatives 2026 | Capterra" description: "Looking for alternatives to Freshsales? Find out how Freshsales stacks up against its competitors with real user reviews, pricing information, and what features they offer." source_url: "https://www.capterra.com/p/155563/Freshsales/alternatives/" page_type: "alternatives" language: "en" publication_date: "2026-10-19" --- # Freshsales alternatives Last updated on October 19th, 2026 The best Freshsales alternatives are Bigin by Zoho CRM (best overall), Brevo (best free plan), Copper (best budget option), and Salesforce Sales Cloud (most reviewed). Together they hold 23,919 verified Capterra reviews, with overall ratings from 4.4 to 4.7 out of 5. Freshsales itself holds 4.5 out of 5 across 623 reviews. ### Freshsales - Rating: 4.5 out of 5 (623 reviews) - Ease of use: 4.4 out of 5 - Starting price: $11.00 /user/mo - Key features: 8 of 10 top category features --- ## Top alternatives Freshsales alternatives compared | Product | Rating difference | Ease of use | Starting price | Key features | | --- | --- | --- | --- | --- | | [Odoo](https://www.capterra.com/p/135618/Odoo/) — 4.2 out of 5 (1,341 reviews) | Rated 0.3 lower than this product | 4.0 out of 5 | $31.10 /user/mo | 9 of 10 top category features | | [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/) — 4.7 out of 5 (745 reviews) | Rated 0.2 higher than this product | 4.8 out of 5 | $7.00 /user/yr | 9 of 10 top category features | | [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/) — 4.7 out of 5 (468 reviews) | Rated 0.2 higher than this product | 4.7 out of 5 | $12.00 /user/mo | 9 of 10 top category features | | [Claritysoft CRM](https://www.capterra.com/p/123868/Claritysoft-CRM/) — 4.5 out of 5 (256 reviews) | Rated the same as this product | 4.5 out of 5 | $29.00 /user/mo | 9 of 10 top category features | | [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) — 4.3 out of 5 (7,010 reviews) | Rated 0.2 lower than this product | 4.2 out of 5 | $14.00 /user/mo | 10 of 10 top category features | | [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) — 4.4 out of 5 (19,024 reviews) | Rated 0.1 lower than this product | 4.0 out of 5 | $25.00 /user/mo | 8 of 10 top category features | | [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) — 4.2 out of 5 (1,009 reviews) | Rated 0.3 lower than this product | 4.0 out of 5 | $69.00 /mo | 8 of 10 top category features | | [Copper](https://www.capterra.com/p/141642/Copper/) — 4.4 out of 5 (622 reviews) | Rated 0.1 lower than this product | 4.5 out of 5 | $12.00 /user/mo | 10 of 10 top category features | | [Brevo](https://www.capterra.com/p/132996/brevo/) — 4.6 out of 5 (3,528 reviews) | Rated 0.1 higher than this product | 4.6 out of 5 | $9.00 /usage/mo | 7 of 10 top category features | | [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) — 4.5 out of 5 (4,493 reviews) | Rated the same as this product | 4.4 out of 5 | $20.00 /user/mo | 10 of 10 top category features | --- ## Top alternatives with AI capabilities The Freshsales alternatives with the strongest AI features are monday CRM, Zoho CRM, and Bitrix24, based on verified feature data and Capterra reviews. ### [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/) — 4.7 out of 5 (468 reviews) - AI features: AI Copilot, Generative AI ### [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) — 4.3 out of 5 (7,010 reviews) - AI features: AI Copilot, AI/Machine Learning, Chatbot, Generative AI ### [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) — 4.2 out of 5 (1,009 reviews) - AI features: AI Summarization, AI Writing Assistant, Chatbot, Generative AI --- ## Top Free alternatives to Freshsales The best free alternatives to Freshsales are Odoo , Bigin by Zoho CRM, and monday CRM — all three offer a free plan alongside paid tiers. ### [Odoo](https://www.capterra.com/p/135618/Odoo/) — 4.2 out of 5 (1,341 reviews) - Free options: Free trial, Free version - Starting price: $31.10 /user/mo ### [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/) — 4.7 out of 5 (745 reviews) - Free options: Free trial, Free version - Starting price: $7.00 /user/yr ### [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/) — 4.7 out of 5 (468 reviews) - Free options: Free trial - Starting price: $12.00 /user/mo --- ## Top alternatives for SMBs Among reviewers from companies with 1-200 employees, the highest-rated Freshsales alternatives are Bigin by Zoho CRM (4.7), monday CRM (4.7), and Claritysoft CRM (4.5). ### [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/) - 639 SMB reviewers say - Overall rating: 4.7 out of 5 across 639 SMB reviews - Ease of use: 4.7 out of 5 across 639 SMB reviews > "It is value for money - helps manage my teams pipeline and have a single platform to manage all my leads and team performance." — AK V., VP - Sales (December 24, 2025) ### [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/) - 375 SMB reviewers say - Overall rating: 4.7 out of 5 across 375 SMB reviews - Ease of use: 4.6 out of 5 across 375 SMB reviews > "Having the Leads, Contacts, and Accounts are great levels to view." — Ashley N., Founder, Marketing and Operations Specialist (April 27, 2026) ### [Claritysoft CRM](https://www.capterra.com/p/123868/Claritysoft-CRM/) - 205 SMB reviewers say - Overall rating: 4.5 out of 5 across 205 SMB reviews - Ease of use: 4.5 out of 5 across 205 SMB reviews > "I use Claritysoft daily and love how simple it is to navigate and enter new information. Plus, I do not have to bother any coworkers while they are away from the office." — Mandi H., Office Manager (July 10, 2026) --- ## Why do teams switch from Freshsales? Of the 23 Capterra reviewers who reported switching away from Freshsales, the most common destinations were Zoho CRM, HubSpot CRM, Bigin by Zoho CRM, and monday CRM. ### What users preferred ### [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) - 4.3 out of 5 (7,010 reviews) — 11 reviewers switched here > "Iam an user so not sure about it, the company decided to switch. But as a suggestion maybe due to certain difficulties that was faced in fresh sales and zoho was suggested for a changeover" — suba c., Customer Success Executive (May 26, 2026) ### [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) - 4.5 out of 5 (4,493 reviews) — 5 reviewers switched here > "We weren't very happy with the Freshsales product. We had to duplicate data with freshsales, freshcaller, freshchat etc. But with Hubspot CRM many automation's are possible and all are in single platform." — Samhitha P., Product Marketing Manager (June 26, 2020) ### [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/) - 4.7 out of 5 (745 reviews) — 4 reviewers switched here > "Pricing and bloat of features, Hubspot was good but I didn't like the price as it scaled up." — Chris S., CTO (June 25, 2024) ### [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/) - 4.7 out of 5 (468 reviews) — 3 reviewers switched here > "Monday.com is the superior CRM because of its intuitive dashboard design, its overall versatility, and its CRM widgets and dashboards." — Amanda G., Human Resources Generalist (September 12, 2023) --- ## Find software for your specific use case ### CRM - [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) — 4.3 out of 5 (7,010 reviews) - [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/) — 4.7 out of 5 (468 reviews) - [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/) — 4.7 out of 5 (745 reviews) ### Sales Force Automation - [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) — 4.3 out of 5 (7,010 reviews) - [Ricochet360](https://www.capterra.com/p/141932/Ricochet/) — 4.8 out of 5 (82 reviews) - [Perenso](https://www.capterra.com/p/129651/Perenso/) — 4.8 out of 5 (47 reviews) ### Lead Capture - [Quizell](https://www.capterra.com/p/231981/Quizell/) — 5.0 out of 5 (20 reviews) - [WhatConverts](https://www.capterra.com/p/152001/WhatConverts/) — 4.9 out of 5 (50 reviews) - [ShortStack](https://www.capterra.com/p/154791/ShortStack/) — 4.4 out of 5 (157 reviews) ### Lead Management - [ActiveProspect](https://www.capterra.com/p/10054208/ActiveProspect/) - [Convex](https://www.capterra.com/p/10008826/Atlas/) — 4.6 out of 5 (19 reviews) - [Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/) — 4.3 out of 5 (720 reviews) ### Inside Sales - [Hiya Connect](https://www.capterra.com/p/213519/Hiya-Connect/) - [Dialpad Connect](https://www.capterra.com/p/190976/Dialpad-Sell/) — 4.2 out of 5 (572 reviews) - [DialedIn CCaaS](https://www.capterra.com/p/29589/CallCenterNOW/) — 4.8 out of 5 (338 reviews) ---