--- title: "Freshsales Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Freshsales the right CRM solution for you? Explore 623 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/155563/Freshsales/reviews/" page_type: "reviews" language: "en" --- Freshsales 4.5 (623) [View alternatives](https://www.capterra.com/p/155563/Freshsales/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 27th, 2026 # Reviews of Freshsales Ease of use 4.4 Customer Service 4.4 ## Pros and Cons in Reviews AS Ade S Client repBanking, 5,001 - 10,000 employeesUsed the software for: 1-2 years. “Fresh sales used under fresh works is a good application for documenting sales pitches, client information and documents.“ July 11, 2025 S. A Operations ManagerHospitality, 2 - 10 employeesUsed the software for: 1-2 years. “It wasn't made crystal clear when we signed up and in hindsight it's a bit too much of a risk for us, we're in tourism so we work hard on weekends.“ February 26, 2026 Bo K Customer Service AmbassadorBanking, 10,001+ employeesUsed the software for: 1-2 years. “Creating several marketing campaigns in a short time is also another best feature of Freshsales, the team can work on them and generate reports to high management and even it can give you a prediction of a campaign over a time line.“ November 24, 2023 S. A Operations ManagerHospitality, 2 - 10 employeesUsed the software for: 1-2 years. “The big issue for us was learning that a key functionality promised in the sales process actually needed a much more expensive plan.“ February 26, 2026 ET Ellie T Learn Support CoordinatorE-Learning, 11 - 50 employeesUsed the software for: More than 2 years. “The analytics section allow you to create reports that can update themselves, making it easy to monitor and view necessary information, the reports also easily convert to an Excel Spreadsheet.“ June 17, 2024 ET Ellie T Learn Support CoordinatorE-Learning, 11 - 50 employeesUsed the software for: More than 2 years. “The system only allows for a certain amount of field's per customer, meaning you have to make learning records for the courses, which are on a different page from their profile and are not as easy to view.“ June 17, 2024 SC SooHoon C Co-FounderComputer Software, 2 - 10 employeesUsed the software for: 6-12 months. “The intuitive lead scoring and automated follow-up system helped us prioritize high-potential leads, maintaining consistent communication with minimal manual effort.“ July 10, 2024 HS Harry S Head of CSMAccounting, 11 - 50 employeesUsed the software for: More than 2 years. “It works well and looks great, but the pricing and support let it down.“ November 12, 2025 ## Showing most helpful reviews Showing 1-25 of 623 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jose J G. CTO Market Research Used the software for: 1-2 years ### "Great CRM Platform for Startups and Growing Businesses" November 12, 2022 5.0 Aside from the onboarding process, we enjoy using Freshsales and believe it's worth it to manage your contacts and leads. Freshsales is a great platform to use with any sales pipeline. Pros When I started using Freshsales with my team, we get amazed with the simplicity of the CRM and the flexibility of features and options with each contact. Also, we enjoyed the integration with Freshdesk support and assistance platform. Cons The onboarding was a little bit long, it took around 3 days, even though we started with a few contacts by then. I hope they improve the onboarding time or change the methodology to enroll using Freshsales. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Switched from [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) Bitrix24 interface was overwhelming for our team. Review Source ET Ellie T. Learn Support Coordinator E-Learning Used the software for: 2+ years ### "Freshsales Review" June 17, 2024 4.0 The system itself is very good, and the company are willing to create special features if needed, and are happy to work with our system manager to ensure it meets the needs of our business. There is a lot of potential to the Freshsales system that our team are looking to utilise, especially around automations. Sometime the customer service they offer through their instant chats does not always lead to a solution. I found the chatbot that offers suggestions for help rarely comes up with the answers to my queries - then their is usually a language barrier when conversing with their overseas customer service operatives who manage the chat one you get past the chatbot - their team often help with a solution, but it can take some time. Pros Easily view customer profiles. Edit the views to see what is needed most - for example, we have important details at the top of their profile, like their contact details. It records all communication in one location for quick access when needed. Fairly simple navigation structure, search bar to find customers, navigation bar down the side to access different areas of their profile. The analytics section allow you to create reports that can update themselves, making it easy to monitor and view necessary information, the reports also easily convert to an Excel Spreadsheet. Our phone system is built into this system, meaning we can see who is calling and when you click their name, it brings you straight to the customer profile. Automated emails when fields are updated take a lot of work off our hands. Cons I've found creating Analytics Reports to be very complicated and difficult to understand - you need to follow the guidance on how to do this, or have help from someone who does understand, they did not seem simple to set up. It will prompt you to refresh the page fairly often, meaning you lose you place on a page and have to scroll back down. The system only allows for a certain amount of field's per customer, meaning you have to make learning records for the courses, which are on a different page from their profile and are not as easy to view. Switched from [Nimble](https://www.capterra.com/p/123032/Nimble/) Not the options for automation and fields that Freshsales had - this was needed to keep in line with the business growth. Review Source TS Tori S. Commercial Projects Specialist Machinery Used the software for: 2+ years ### "Freshsales. Fresh start." August 14, 2023 3.0 This was our company's first CRM. We still enjoy Freshsales, but often find quirks and areas for improvement that we sent to our representative. There have been advancements since we started with Fresh, but would love to know more insight on what's to come in the next year and three-year plan, so we can prepare and know how the system will improve over time. Pros Up front, nothing seems overcomplicated. It has the essentials we need to track business on the sales side. Those who tend to support tickets are quite helpful. Happy with the timely, honest support we receive! Cons As with any system, there are areas of improvement, wishes for changes, and improvements we would love to see implemented. I wish there were more transparent check-ins telling us upcoming changes that are being worked on in the background. I also wish we were notified when updates were going to run so that could better prepare when "Blackout" periods are going to take place during the workday. Review Source SI Syed I. IT Business Partner Logistics and Supply Chain Used the software for: 2+ years ### "Freshsales" March 30, 2024 5.0 overall Fresh sales is very good and affordable CRM for companies looking for good CRM and very reasonable license pricing. Pros very comprehensive CRM tool which covers all sales related activities, integrated with Freshdesk ticketing tool as well so you can monitor your clients' tickets also, license price is very good as compared to other crmCRMproducts. Cons reporting and analysis is bit limited to filters and available options, plus reporting and making dashboard analysis is bit difficult for non-technical person and technical person like admin has to engage with sales team to teach them how to prepare your reports, graphical representations and dash boards. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Freshsales pricing and ease of use, plus FD was in use in othe BUs as group Review Source JR Jayanth R. Project Manager Insurance Used the software for: 2+ years ### "Freshsales CRM is a good solution for Insurance Companies" August 8, 2023 4.0 Freshsales has helped our organization overall. Our Insurance agents access everything from Leads, Customers, and Communications (SMS, Email, Chat) in Freshsales CRM. We have also integrated our internal systems with Freshsales CRM through custom app developments to customize the CRM as per our business requirements. Pros \- Good customer support team- Price- Customizations- Marketing capabilities- Add ons- Customer communication mediums (SMS/Email/Chat, Chat bots) Cons \- Product bugs- Feature limitations- Freshworks product integrations do not talk well with each other Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Freshsales We got a better price, overall product pitch & the Freshsales team accommodated our custom requirements Review Source VR Verified Reviewer Marketing Manager Facilities Services Used the software for: 2+ years ### "Good sales and marketing CRM" July 21, 2022 4.0 It's fine overall but earlier support was good and now it's difficult to get a hold of rep. Pros It's comprehensive as this has functionalities for both sales and marketing. This also has freshchat feature which we are using on our website. Cons The support is not good and on the other hand they have made a newer version of it and it took 6 months to migrate us to newer version for the older one. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Freshsales It's cheap compared to salesforce and has more or less same functionality. Review Source Rachel M. System Engineer Information Technology and Services Used the software for: 1-2 years ### "The CRM Freshsales is useful and adaptable" July 10, 2023 4.0 Managing your leads, prospects, deals, wins/losses, and clients is a breeze. It allows you to keep tabs on your emails and see when you were last in touch. When dealing with thousands of leads, this is a great way to keep everything straight and organized. Pros I like how simple it is to narrow down potential customers. I appreciate the convenience of being able to draft contracts for clients and have them sign them electronically. Having access to pre-made email templates, mass emailing, and detailed stats is also fantastic. Cons The strict structure of Freshsales sometimes gets on my nerves. It's both helpful and confusing that there are so many filters to choose from. It can be a lot to take in at once. Switched from [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Pipeline management is simplified, as is the user experience, and Office 365 integration is a breeze. marketing emails that are safe, spam-free, and GDPR compliant. Review Source VR Verified Reviewer Managing Director Mining & Metals Used the software for: Less than 6 months ### "A comprehensive and very effective Marketing tool - not more" May 30, 2021 3.0 We have used it to conduct marketing campaigns and measure customer responses and interactions. It has proven to be a very effective online marketing tool with automations. At the same time, it is not for sales-intensive approaches and complex business models that do not have linear processes. Pros 1\. Marketing automation helped a lot when executing a campaign with multiple scenarios and steps. Excellent capability. 2. The Landing page capability is very good, allowing you to integrate interaction data directly without going for website add-ons or plugins. It has good quality templates as well Cons 1\. The sales management process is weak and does not offer you the capability to distinguish potential customers/leads that can be revisited. It is more focused on qualified cases/deals that can be won in a series of steps. 2. The email interaction (at least with Gmail) does not work. Most of the relevant emails appeared late in the CRM. You have to refresh every x mins manually to get the latest emails, which does not help. You end up going with the Gmail front-end in order to avoid missing incoming messages. Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Freshsales It looked fairly comprehensive (and it was in the Online marketing functionality). Review Source James N. Director Market Research Used the software for: Less than 6 months ### "Could be so much better, sadly a waste of time" September 16, 2019 3.0 Frustrating and disappointing. It has potential, but there is a lost leader there somewhere.. Pros Easy set up, intuitive interface, good gmail integration, decent price. I once called them for help on a saturday and someone answered and was very helpful. (read our cons however) Cons Customer service and account support are terrible- email and ticket support queries never get resolved. Horribly time consuming, contacted by 4-5 different representatives, each one not familiar with the problem. We tried their trial twice as we thought giving it a second chance might have a different outcome. Wrong. The integration with Freshcaller didn't work and they couldnt fix it. Frustrating experience. We decided to go back to the simplest CRM's possible with the best customer service for half this price. Reason for choosing Freshsales We didnt choose Freshsales in the end, but the reason for considering it was the phone integration and the tight gmail integration. Sadly the phone element fails. Switched from [Copper](https://www.capterra.com/p/141642/Copper/) Copper is overpriced for what it gives you. It has priced itself out of the SME business world. To integrate a phone like skype costs even more. Review Source Andrei P. Data Scientist Education Management Used the software for: Less than 6 months ### "Best CRM tool for newcomers." July 21, 2022 4.0 Freshsales is the best CRM software for beginners, it has not so many features but it helps when figuring out what CRM software is. The intuitive aspect of the software helps a lot. Pros Freshsales is very intuitive and easy to learn. Cons It may lack some advanced features for more experienced users. Switched from [Less Annoying CRM](https://www.capterra.com/p/118921/Less-Annoying-CRM/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) I was curious for a more intuitive CRM software. Review Source TK Ted K. Support Specialist Consumer Services Used the software for: 2+ years ### "Outstanding Sales CRM " August 24, 2023 5.0 Freshsales is helping our business grow and spread our product to new lucky customers Pros The integration process was quick and seamless. This product has all the needed features of an outstanding Sales CRM such as Lead Capture, Contact Management, Omni channel support and much more. Cons If FreshSales can be integrated with AI tools such as Vonage AI and ChatGPT that would be the greatest software package one can dream of. Alternatives considered [HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/) Reason for choosing Freshsales Freshsales is easier to use has more features and it is cheaper Review Source AS Ade S. Client rep Banking Used the software for: 1-2 years ### "Lovely interface " July 11, 2025 4.0 Pros Fresh sales used under fresh works is a good application for documenting sales pitches, client information and documents. It’s also used to track issues, complaints and requests. Cons No con really. Freshsales is a good application. Lovely user interface and ease of access too. It drags once in a while but that’s about it. Review Source SS Sruti S. AVP Customer Success Information Technology and Services Used the software for: 1-2 years ### "Easy to use product with tier 1 features " September 27, 2022 4.0 Pros Easy to use product with user friendly UI and comprehensive feature package. Very good product for SME and big companies with affordable pricing plans inclusive of all necessary features for sales and inside sales team . Custom fields, pipeline customizations are some of the best features that make the product convenient to use. Cons Analytics feature needs improvement in terms of sync lag. Some product features seem relevant to retail / ecommerce businesses. We are into IT consulting services, some B2B features seem irrelevant or inadequate. Review Source SC SooHoon C. Co-Founder Computer Software Used the software for: 6-12 months ### "Freshsales has gained the insights of food retail managers." July 10, 2024 4.0 Despite the challenges with reporting, my overall experience with Freshsales has been positive. The platform has effectively streamlined our sales processes, from capturing leads to closing deals. The centralized contact management system ensures that all customer interactions are logged and easily accessible, greatly improving our team’s collaboration and efficiency. The user interface is clean and easy to navigate, making it user-friendly for our team. The automation and AI-driven insights have significantly boosted our sales performance, making Freshsales a valuable tool for our business. Pros As a manager of a small food retail business, I found Freshsales’ lead management and automation features incredibly useful. The intuitive lead scoring and automated follow-up system helped us prioritize high-potential leads, maintaining consistent communication with minimal manual effort. Freddy AI’s predictive insights have notably enhanced our conversion rates, which is crucial for our growth. Cons However, the complexity of the reporting and analysis tools was a significant drawback. Customizing reports to fit our specific business needs proved to be challenging, especially without advanced technical skills. This complexity often made it difficult to quickly generate actionable insights, hindering our ability to make timely and informed decisions. Reason for choosing Freshsales I ultimately chose Freshsales over its competitors due to its robust lead management features and the integration of AI through Freddy. The ability to automate follow-ups and prioritize leads based on predictive scoring was a decisive factor. Additionally, Freshsales offered a competitive pricing structure that aligned well with our budget, providing advanced features even in the lower-tier plans. The comprehensive support and seamless integration with our existing tools further solidified my decision to choose Freshsales. Review Source DC Dominic C. Insurance Agent Insurance Used the software for: 6-12 months ### "It's a great CRM!" January 24, 2019 5.0 All-in-All it's a great software to use. I conclude with the fact that freshsales is ever changing and in my 6 months of usage I have seen anticipated improvements appear right before my eyes. It's perfect for users who are looking for a cost effective and flexible solution to customer relations. The kinks in its usage can be ironed out through support and further improvement of the software itself. It's a great CRM! Pros The BEST part about Freshale's is the endless capability for customizations and integrations. This allows users to create systems of follow up with multiple points of contact to the client. The new future to manage duplicates was a great addition. I also love the capability to attach documents to client files, really comes in handy. Cons The system is relatively easy to understand however when it comes to usage I find it's very clunky. I can see how the open set up and free customization may overwhelm even experienced users. I would even say that, the coders and web designers at freshsales had more of an influence on this product then the relation management professionals. It sort of like a "Droid" cell phone. The technology in the phone is superior and far more advanced, yet users are not acclimated to the application of it. I would like to make two suggestions to address such. First, I'd like to point out that even though I'm bring this up in the 'con' section, I have NEVER had a problem with Freshsales support team. When in reference to the wieldiness of the software I think that Freshsales could benefit from a hand on approach and a thorough process in training the users. You see if the users understood Freshsales as much as you folks do I'm certain the above 'con' would be null. Second, in relation to the same 'con' described above I believe this can be solved more directly. What I mean by that is creating an internal prioritization based on recent actions, recent stage changes, number of exchanges, lengths of conversation and what ever variables you guys think that can measure and use as info to prioritize leads. Then possibly a dashboard view, displaying these prioritized leads as well as up coming tasks and appointments, metrics on call volume and possible targets or goals. Review Source NH Nicolas H. Entrepreneur Machinery Used the software for: 2+ years ### "Easy CRM for everyone - from small to large business" August 11, 2023 5.0 Fantastic product Pros I made first experience with SAGE CRM and Salesforce before I started with Freshsales. Implementation was very easy. I use it every day to follow up on sales leads and I send out a newsletter every month. But the best thing about Freshales is the support by Chat. You get immediate responses and help so that can get the job done. In most other CRM solutions there is either no support or it takes forever to respond. Cons nothing really, Sometimes I miss functionality that is only available at higher costs by purchasing more expensive plans Review Source Paul W. Chief Product Officer Computer Software Used the software for: Less than 6 months ### "Easy On-boarding and setup, fast support." January 31, 2019 5.0 We are too big for no CRM, but not big enough to implement the HubSpot and Salesforce CRMs of the world. We tried those systems thinking we needed the features and analytics, but the spend and maintenance for those systems are too high. Freshsales, Freshchat, Freshmarketer, and Freshdesk make a seriously well priced and powerful system full of the features we need to produce the right results: a good relationship with customers. Freshworks' customer support is spot on. It seems no matter when I need help, they are less than a few minutes away from a solution. Freshchat is king! We've even deployed the same support structure on our website (Freshchat) and lead conversion has gone way up. It's nice to see a company have a product good enough to use themselves. I also like being able to achieve the same results for my customers as Freshworks has produced for me without major customizations. Pros I was able to easily onboard to this system from HubSpot and Salesforce. The features in this system just work. You expect something to operate in a certain way, and it just does. Mail and calendar integration is super easy and really responsive (I used both Office 365 and Google Integrations). I love email templates and sales campaigns, they make working with leads and customers so easy and are not tucked away in a corner. The UX is much better than other systems, which means my salespeople are more likely to use the CRM, which is a common problem among salespeople and CRM systems. Cons Freshsales is right-sized for us. It lacks some of the major enterprise features of bigger CRMs; but you also don't have too many features right in the way. I'm not a huge fan of the field paging UI on leads, deals, accounts, and contacts. I get that it makes it so you can add as many fields as you want, but it's hard to navigate and organize my screen just the way I like it. I resorted to using the Edit screen though, even when I'm not necessarily editing and that works well enough. Definitely not a big deal compare to all the other awesome features. Review Source Aaron N. Strategy Analyst Computer Software Used the software for: 1-2 years ### "Freshsales - CRM for the startup of tomorrow" August 9, 2024 4.0 Overall Freshsales is a great CRM tool for a new startup to base its sales department. Pros It has a great feature list. Right from adding contacts/leads to the platform, managing lead lifecycle through tasks and creating deals to incentivise the cycle, its a very easy to use platform. Cons The pricing for Freshsales has to be revised as per Indian Geography. Also some basic features like Campaign Management for automated outreach is not present. Switched from [LeadSquared](https://www.capterra.com/p/130199/LeadSquared/) Features and Pricing compared to the old CRM Review Source VR Verified Reviewer Director Information Technology and Services Used the software for: Less than 6 months ### "Buggy and full of errors" December 5, 2022 1.0 I am disgusted that I spent the money and will not renew, As soon as I am able to transfer my hostage contacts I will move to another hopefully better system. Pros The software is in the cloud can use it from anywhere Cons The software is full of bugs, the support people are very helpful but I do feedback on the errors I reported and no fix either. Every day I discover new errors - limitations and bugs in the system. I will not renew my subscription. The worst part for me is the fact that I have been unable to export my contacts from the system - which limits me to go to another system that works more reliable. I am also not impressed that my credit card details are stored by the system. This is actually open to fraud and hacking - so if their buggy system gets hacked then my credit card details are open to the hackers. NOT VERY NICE Reason for choosing Freshsales I was stupid that is it. Switched from [Act!](https://www.capterra.com/p/175860/Act/) They were too expensive to renew Review Source VR Verified Reviewer CEO Wholesale Used the software for: 6-12 months ### "Meyann Fresh sales review " March 4, 2024 4.0 My overall experience with Fresh sales is moderately satisfying and helpful, it was very in boosting thv overall sales process Pros Pricing, it's affordable and convient for buyers Cons My least like about Fresh sales is the part of trying hard to convince the buyer to put their money in, I believe the value of the product should be able to be convincing that it will solve the needs of the buyer Review Source WB Wolfgang B. Print & Digital Media Generalist Marketing and Advertising Used the software for: Less than 6 months ### "Freshsales allows for a quick start" October 5, 2018 5.0 To convince my companies boss to go with and acquire Freshsales was very easy. The daily joy and enthusiasm working with this programme showed in givng great results in a very short time. Upload data, create a mailing template, select clients, press the bulk e-mail button and wait. Shortly you can see who received and opened your mail and also if they clicked any links in e-mail provided. A perfect indicator to catch your clients just when they are also online viewing your information to follow up, if that's a strategy you desire. We are working less aggressively, so knowing that the e-mail was opened is enought to e.g. follow up with a second mail or whatever you have automated your workflow with. The opt-out option for mail receivers automatcally renders that client as unqualified and will not be disturbed by mistake anymore. Finally, I just like to say that I only use about 10% of Freshsales potential and get the desired results. Remember, keep it simple. I am really looking forward to optimize certain features and procedures in the future. And I know I can count on customer support again to guide me. Step by step. I try not to overload them, because I myself with a customer support background understand the work they do and they do a great job. Pros There is so much in Freshsales that it is impossible to list all the pro's. But only a few functions are needed to get started. Appart from easy accesible menus, logic selectable filters, customizable deal overviews, pipelines and workflow automatization, all you need to do is upload your client data from e.g. an Excel file and you are basically ready to roll. At every step getting to know Freshsales I was able to contact Customer Support via chat and was guided non-stop during my 30 day trial. You can even book sveral one on one remote sessions to have all your questions answered and shown on screen. The knowledge database also is very well organized with videos and FAQ's. Cons There is nothing bad I can say regards Freshsales. It's true, that there is a lot to take in. To get everything out of all the available features, there is a steep learning curve that leans towards a small portion of CRM administrational work. But if you wanna keep it simple, it lets you do that. Only if you start to work with more data, more clients, more workflows can it become a bit overbearing. But that's with every other CRM also. Review Source VR Verified Reviewer Client Lead Marketing and Advertising Used the software for: 2+ years ### "A new innovative tool for your CRM needs " April 5, 2024 4.0 Pros 1\. Customized design for clients 2. Great interface 3. Excellent dashboard 4. Helpful product team Cons 1\. A bit expensive 2. Not mobile friendly Review Source Sri Lakshmi Swetha V. Customer Advisor Information Technology and Services Used the software for: 2+ years ### "Freshsales for Sales " September 27, 2022 4.0 Pros Easy scheduling of sales sequences and automation, mail tracking - clicks and opens, getting insights from the campaigns. Cons Few things here and there in the UI are not so good. It sometimes gets difficult to understand the interface especially where there's some new product upgrade or change. Review Source Bo K. Customer Service Ambassador Banking Used the software for: 1-2 years ### "Easy Automation" November 24, 2023 5.0 Created marketing campaigns to predict sales, created scenarios to see the different results, created templates from scratch with the team to see what else we can do for more. Pros The design and the usage of salesforce automation feature makes Freshsales the best as it has the simplest but most effective features that enables you to create, customize, modify, and monitor sales activities. Creating several marketing campaigns in a short time is also another best feature of Freshsales, the team can work on them and generate reports to high management and even it can give you a prediction of a campaign over a time line. Integration with other products on another hand is also very usable as we used it with other software which worked fine. Cons The version updates could be a headache for larger companies, migration could take a few months, customer support after sales should be much faster. Review Source VR Verified Reviewer Inside sales executive Computer Software Used the software for: 1-2 years ### "Freshsales - CRM" May 29, 2022 5.0 I use freshsales email marketing, account management and lead management purposes Pros Good UI design and user friendly platform i used freshsales for bulk email campaign and sales pipeline management Cons It a user friendly platform easy to understand about the tool if you are a fresher ...no issues Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.