Creative Websoft


3.5 / 5
3 reviews

Who Uses This Software?

General Contractors and subcontractors

Average Ratings

3 Reviews

  • 3.5 / 5

  • 3.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
  • Pricing Details
    single user: $299/mo contact for cloud based pricing
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
  • Support
    Business Hours

Vendor Details

  • Creative Websoft
  • Founded 2001
  • United States

About BidGenius

It works like a Bid Machine - specifically developed for general contractors. Automatic ITB & bid request, automatic drawing breakdown, address labels & bid calendar, fax and e-mail capability, easy to customize masters. Manage multiple bids with ease of mind, bid activity management, subcontractor search facility area wise / trade wise / certain distance from jobsite. Quick check utility to find out missing trades.

BidGenius Features

  • Accounting Integration
  • Audit Trail
  • Customizable Templates
  • Electrical Estimating
  • Historical Database
  • HVAC Estimating
  • Plumbing Estimating
  • Project Management
  • Reporting/Analytics
  • Subcontractor Management
  • Takeoff
  • What-if Analysis

BidGenius Reviews

Clunky, glitchy, cumbersome, not at all robust.

Oct 20, 2015

1 / 5
Ease of Use

4 / 5
Customer Support

Comments: Pros: It does what it needs to do: sends out emails and tracks which subs bother to click the response button.

Cons: Everything is manual, cumbersome, and not terribly intuitive. Setting up a project, selecting the trades involved, then assigning subs by trades is a bulky chore with unnecessary steps. Want to send an addendum or mass email? After you write it up, use the clunky interface to attach any files, then attempt to send, it will reset and default to the first alphabetical username and to the first addendum or email of that project. You can easily spam your subs with confusing duplicate/outdated information from the wrong source if you're in a hurry.

Subs often comment that they don't receive the invitations because they go straight to junk or get stuck in company spam filters. Response rate to the bid invitation (clicking the button) is less than 10%. I often have to re-send the document link when I call subs to follow up.

There is no help file for this program. Well, there is one, but there's nothing in it.

BidGenius regularly hangs up, freezes, and crashes doing mundane tasks, like assigning CSI codes to a sub. I have yet to have it successfully export a CSV report to Excel; it hangs and crashes every time. I am constantly needing to re-pack the database and call customer service weekly.

Customer service is very nice and responsive, but I'd rather have a system that works reliably.

Vendor Response

by Creative Websoft on June 04, 2016

Pacific Construction Services, Chicago is our client since May 2013 and they are still active client. They were very happy with BidGenius and that's why they upgraded BidGenius for Unlimited User Licenses and then purchased BidGenius for another company "Master Design Build". Also, we received very good reference letter from the company which was posted on our website.
There were some local system issues causing BidGenius not to run as expected. We already contacted Mrs. Searfoss to resolve any open issues. BidGenius seems to be working fine.

Bid Genius

Feb 10, 2017

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not

Pros: Tracking, Reporting, Sending multiple invites to subcontractors

Cons: Response for repeated subcontractor under various trades

Overall: Bid Genius makes bidding simpler. You can send invitations to bid to multiple subcontractors from multiple trades in just minutes. It also tracks and reports which subcontractor is interested in bidding. I like using Bid Genius. I use it daily.

Excellent Software for General Contractors

Nov 30, 2010

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: I have used this software in my previous company and I can not work without it. This software saved my hours of work and I can bid more jobs with ease. Great features like Fax /Email boradcasting , planroom and more.

Cons: Don't know any.

Overall: Great software for General Contractors.