# Fergus Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Fergus the right Construction Scheduling solution for you? Explore 155 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/155571/Fergus/reviews

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Fergus

4.6 (155)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 28th, 2026

# Reviews of Fergus

Ease of use

4.5

Customer Service

4.6

## Pros and Cons in Reviews

SD

SHARON D

ManagerConstruction, 11 - 50 employeesUsed the software for: 1-2 years.

“integration with xero and suppliers works treasonably well.“

May 26, 2025

SD

SHARON D

ManagerConstruction, 11 - 50 employeesUsed the software for: 1-2 years.

“Once signed up cant talk to management ever.“

May 26, 2025

SD

SHARON D

ManagerConstruction, 11 - 50 employeesUsed the software for: 1-2 years.

“Good program with potential but only if very small business. “

May 26, 2025

AC

Alan C

Owner / Directror Construction, 2 - 10 employeesUsed the software for: 6-12 months.

“I originally tried to do use it with MYOB, but that did not work well so had to shift to Zero at the same time as setting up Fergus“

October 9, 2021

LD

Lyndsay D

Accounts AdministratorConstruction, 2 - 10 employeesUsed the software for: Less than 6 months.

“It’s more than just an invoicing and scheduling system which is great!“

June 14, 2024

AH

Allison H

DirectorElectrical/Electronic Manufacturing, 2 - 10 employeesUsed the software for: 6-12 months.

“Serious glitches with emails to clients.“

July 7, 2020

CF

Chris F

MDConstruction, 11 - 50 employeesUsed the software for: 6-12 months.

“Amazing Scheduling, Map functions and Job tracking for field staff and Finance Division“

March 18, 2022

JB

Jason B

Director Construction, 2 - 10 employeesUsed the software for: 1-2 years.

“Support can sometimes be a little late in replying“

October 20, 2020

## Showing most helpful reviews

Showing 1-25 of 155 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Craig W.  
General Manager  
  
Used the software for: 1-2 years

### "It have help us reduce admin time, which lets me have more time, either on the tools or on the boat"

March 30, 2018

4.0

Pros

Seamless connection from the suppliers to Fergus and then to Xero. Labour hours can be allocated, inputted they the boys and then invoiced and pays.

Cons

There are some little thing in the calender that are a bit clumsy, very limited app use for an apprentice and inputting material onto a job card though the app.

Review Source

VR

Verified Reviewer  
Owner & Stylist - Rose Road Botanicals  
  
Used the software for: 1-2 years

### "Fergus is our favourite employee"

July 12, 2018

5.0

We have more time to do billable work and the peace of mind to know we haven't missed on charging for materials or time.

Pros

The automation with accounting services, employees and trade suppliers so we never miss charging on materials or hours.

Cons

Some fiddly bits like trying to change margins on materials in invoicing ; I also have trouble going 'back' a screen or move if i make a mistake.

Review Source

gW

glen W.  
operations manager  
Renewables & Environment  
Used the software for: 6-12 months

### "software review "

October 23, 2018

4.0

ease of job booking and scheduling, staff can see and know where to look

Pros

intuitive nature of this system ease of use

Cons

nothing seems to fit our model and work in well

Review Source

Timothy M.  
Owner Operator  
  
Used the software for: 6-12 months

### "Excellent App, phenomenal all round, "

May 18, 2018

5.0

Pros

Ease of use, customisable, extensive features, customer support, price. No downtime, local and fast support, able to run my business off an iPhone and iPad. Integrates with Xero brilliantly, no need to manually transfer files over.

Cons

After using this app for almost a year I am yet to find a con, I have used similar programs in the past which are much larger and more expensive but don't have the Features that Fergus has. Brillant App.

Review Source

Craig A.  
Director  
Facilities Services  
Used the software for: 1-2 years

### "Fantastic Fergus"

August 21, 2018

5.0

It will make your business more profitable

Pros

Fergus talks to our accounts package. It enabled our business to invoice out sooner and pick up all the costs.

Cons

I do not have any dislikes about Fergus. It works very well for our business

Review Source

Samuel F.  
Account Executive  
Business Supplies and Equipment  
Used the software for: 1-2 years

### "Great for field services"

November 28, 2018

5.0

Pros

It is a great tool to grow your business. I am able to track my workers on the field at any time. I am able to save a lot of time processing paperwork.

Cons

You are not able to edit/ add to a published quote.

Review Source

VR

Verified Reviewer  
Electrician/ director  
Construction  
Used the software for: Less than 6 months

### "Van stock on hand"

January 23, 2020

4.0

This is awesome

Pros

I like how easy it is to use and implement all aspects of my business

Cons

Stock on hand , can we have an option to have inventory management for say a vehicle, so on job parts that we take are easier to find. Might be my infancy in this product and might be a better way eg favourites . Training on how to set up a van stock list if there is another way.

Reason for choosing Fergus

First choice, happy enough with everything it has to to offer for my business

Review Source

Response from Fergus Software

January 27, 2020

Thanks for the review! We have Stock on Hand functionality for including parts that you have in the van in job costing, see how to use it here: https://fergus.com/tradehub/training-videos/stock-on-hand-mobile/

Michael C.  
Director  
Printing  
Used the software for: Less than 6 months

### " Fergus"

August 20, 2018

5.0

Fantastic & Frustrated, Frustrated because i didn't look at this sooner.

Pros

It has helped up schedule work correctly, keep on top of our ongoing projects and given us a massive wake up call with our pricing, Once you load everything into Fergus you can look at all the mark up percentages and really start to identify where your company is best suited to focus on.

Cons

The initial month, getting used to everything and loading all the data in - but overall once its done its all worth it.

Review Source

DD

Dave D.  
Director  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Trade software "

November 29, 2018

5.0

Awesome on the go software for keeping track of materials and expenses on multiple jobs. Being able to invoice quickly and change any margins in the field. This increases cash flow and reduces time waiting for invoices to be paid!

Pros

Easy of use. Multi platform. Invoicing in the field!

Cons

Reconciling paid invoices manually. Add on costs on top of the professional plan

Review Source

Gaby H.  
Summer Intern  
Construction  
Used the software for: I used a free trial

### "Specialized Job Management Software"

December 17, 2019

4.0

Fergus is an incredible management tool for any company looking to become more organized and efficient with their business practices.

Pros

This all-in-one system has a fantastic scheduling feature that is transparent and easy to learn how to use. It will cut down on misinformation and allows for a smoothly running organization method to maintain great communication with employees and customers. It is also affordable for start-up companies, but can also be utilized by larger successful companies for a change in operations.

Cons

This application is still in the developing stages since being released so there will be a few bugs or fixes that will need to be made in the future, but the program has a great potential as a management software for all business types.

Review Source

AF

Amy F.  
Company Director/ Electrician  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "A far easier way to run the day to day of your business."

September 1, 2021

5.0

I’ve pretty much gone completely paperless - the calendar and task feature is my diary. The customer support is epic and I love using this software. It’s been a game changer for me.

Pros

How it keeps track of 99% of everything I need to run the day to day side of my business. I dunno how I managed with out it. Everything is attached to the job electronically and you can go back and look up what you need.

Cons

There’s no inventory to track the left over materials from a job to reassign them to another

Alternatives considered

[Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/)

Reason for choosing Fergus

The customer support is top notch.

Review Source

LM

Louise M.  
Accounts Manager  
Utilities  
Used the software for: 2+ years

### "Fergus works for us"

October 25, 2016

4.0

We are a busy plumbing and gas fitting business and we find Fergus a great asset to the business. It makes all the day-to-day tasks such as booking jobs, logging time entries, tracking supplier documents, communicating with the team while they are at worksites, tracking customer details, checking past histories for jobs and clients and invoicing, nice and easy. It communicates well with Xero to make bank reconciliation and paying supplier accounts really efficient. If i have had any issues, the Fergus & Xero support has always sorted things out quickly. The main areas where I see the program could improve is some fine-tuning of the recurring jobs feature and it would be really handy to have an "undo" button to remove your last step if you make an error while working.

Pros

It's easy to use and track everything you have done. The functionality for importing supplier documents and attaching files and photos to jobs is great.

Cons

I would like an undo button for when you make a little error on an invoice and don't want to have to go back and start the whole thing again.

Review Source

Response from Fergus Software

October 25, 2016

Great to hear that Fergus works well for your team. We've taken your feedback on the undo button and put this into our pipeline.

AC

Alan C.  
Owner / Directror  
Construction  
Used the software for: 6-12 months

### "Very versatile and helpful software for job managment when running a team of staff. "

October 9, 2021

5.0

This saves me a lot of time each day in the day to day employee management and job allocation

Pros

Quick and easy assigning of staff to jobs each day

Cons

I originally tried to do use it with MYOB, but that did not work well so had to shift to Zero at the same time as setting up Fergus

Review Source

AM

A M.  
  
Consumer Services  
Used the software for: 1-2 years

### "Fergus review"

March 1, 2017

5.0

We love Fergus - very flexible, saves us a ton of time with processing and scheduling. Could do with a bit of modification around statements/customer invoicing/payments and also the number of clicks to navigate around the site but overall an excellent app and we highly recommend it!!

Pros

ALmost everything. It saves us a heap of time with scheduling and processing jobs. It is easy to use and reliable. There is alot of capacity to communicate with both customers & employees within the app. Reporting is a breeze and at a click of a button. Excellent

Cons

There are only two things - sometimes it takes more clicks than necessary to navigate around the website which is a bit of a pain. And the invoicing/statements functionality and payments process could be improved - I currently can't select for a statement for a certain time frame within a customers account and it would be good to be able to record payments at the time of invoicing instead of ok'ing the invoice and then having to process the payment.

Review Source

AO

Aaron O.  
electrician  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "great business software"

November 9, 2019

5.0

this is my total business set up everything runs through fergus also helps that its not stuck to the computer as i had mine crash just loaded up on another computer and carried on business as usual

Pros

easy to use and great for customization

Cons

cost !!! when i first started using the software it was free for businesses with 1 employee

Reason for choosing Fergus

was recommended it by a colleague

Review Source

Response from Fergus Software

November 14, 2019

Thanks for the review Aaron! Glad to hear it's working well for you. Regarding the price, we would say (and most of our customers would agree) the return on investment is definitely healthy!

AN

Andrew N.  
Electrician/Inspector  
Construction  
Used the software for: 1-2 years

### "Fergus "

September 21, 2018

5.0

The best part about Fergus is having everything related to a job in the one app, which can be accessed from your office computer as well as any other smart device you have it installed on.

Pros

It has everything I need to use on a daily basis and allows me access to all my site notes, photos, and day sheets remotely so I can always access what I need to know about any job quickly. This program allows quotes/estimates, invoicing, supplier documents, day sheets and employee trackers all in the one program. Fergus sends all sales and purchase data entered directly to some accounting software. Easy importing of supplier documents.

Cons

I have found the GPS to be a little slow to load. Also the fact invoices can't be easily edited after approved can be a little frustrating.

Review Source

SD

Sarah D.  
Renovations Manager  
Building Materials  
Used the software for: 2+ years

### "Fergus Review"

July 26, 2019

5.0

I like the features of Fergus, the ability to have photos on the job and the overall ease of use.

Pros

I am entrenched in Fergus and really like how it operates. I work about 55 hours a week and find it so easy.

Cons

Only when things go haywire like the Site Description scenario the other day

Review Source

Response from Fergus Software

August 7, 2019

Hey Sarah, it's always good to see our users enjoying Fergus! Thanks for the review

MS

Michael S.  
Director  
Construction  
Used the software for: Less than 6 months

### "Streamline your admin"

November 29, 2021

5.0

Pros

Very handy tracking jobs from the moment they enquire to sending the final invoice

Cons

Takes a little while to get the flow of using it but you get back what you put in

Review Source

tS

todd S.  
Owner  
  
Used the software for: 1-2 years

### "best out there by far"

March 30, 2018

5.0

Pros

job costing, ease of crm, estimating, notes and history which recently helped me win a case in court for a customer refusing to pay based on lies. Not a problem with this software, every little detail is tracked.

Cons

no ability to set budgets for site visits or tasks. They set an auto budget based on how you built the estimate however that does little for me at all. I dont have the ability to change, assign or track the budget other than using a spreadsheet and manually inputting them. They have all the data right there it seems silly I have to do this and it would be a Huge Benefit.

Review Source

BP

Brett P.  
Owner  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Comprehensive, easy to use, great Support"

September 18, 2018

5.0

Fantastic Fergus team and support, especially for someone who thought he was not savvy when it came to accounting and planning. This has made my life so easy which in turn has helped my business succeed, in my 'perceived' areas of weakness as well as helping me grow in those areas. Thank you Fergus

Pros

I use this on every aspect of my day to day month to month job plan. It syncs with my accounting package and I never have to go to any other software package.

Cons

To be honest I have yet to find anything I would call cons. You dream of great software to help you, well here it is. people who understand and have created exactly what we need

Review Source

PT

Paul T.  
Business Manager  
  
Used the software for: 2+ years

### "Pretty bloody good."

April 15, 2018

5.0

Streamlines our operations, payroll, records all customer info etc

Pros

Its functionality - it does a lot. If we don't know how to use it, Fergus support is always only a call away with the solution. Fergus is continually developing the software and is very user-centric in that it takes on development suggestions from its users.

Cons

I've always found GPS location is quite patchy - unreliable

Review Source

CS

Conrad S.  
Director  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Electrical company review"

June 28, 2020

5.0

There are many benefits Fergus has provided our business. Time management and job efficiency has been the most important for us.

Pros

Fergus is a great system we are using to help with job scheduling and management of our workers and also great with invoicing jobs once completed, as it links with our xero account as well. Its also provides us with good analytical data on jobs, so we can see our margins and net profit we are making. Very happy with the service provided.

Cons

Set up was interesting and we got some advice from a local virtual assistant company to help with it. It would be great if Fergus had a local contractor to help with this in our area.

Reason for choosing Fergus

Fergus was the only system we were interested in.

Review Source

Response from Fergus Software

July 8, 2020

Thanks for the review Conrad! We really appreciate it. We're working on making support and training as accessible as possible, so your feedback is really important to us.

SB

Steven B.  
director/worker  
  
Used the software for: 2+ years

### "life Changing"

July 8, 2018

5.0

Pros

keeps all the jobs in order and helps give me an overall picture of how the job is going with a click of the button

Cons

The time sheet user can't search for created jobs if not assigned or add photos (not sure if that is a setting issue) . Feels like they are very limited but yet a full user is too much for their position level.

Review Source

ML

Mia L.  
Accounts and Admin  
Construction  
Used the software for: 1-2 years

### "great software system - would definitely recommend "

June 20, 2021

5.0

Pros

Fergus is great and easy to use. it allows a range of services that make running a business much more manageable. it also has clear instructions and helpful customer service who are always a lot of help.

Cons

There aren't particularly any issues that i have found

Review Source

IB

Ian B.  
Repair Agent  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "From paer to Digital"

July 9, 2021

4.0

Having information at my finger tips not only saved lots of time but also gave back control over my bussiness

Pros

fergus gave us the ability to instantly see progress of jobs whether parts have arrived or more info is required. much better than going through stacks of job sheets, what a time saver.

Cons

Needed to differentiate between a warranty job and a charge out.

Reason for choosing Fergus

Fergus gave us the best fit for our business as a repair agent with hundreds of jobs on the go at any one time.

Review Source

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