---
title: "Fergus Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Fergus Software - reviews, pricing plans, popular comparisons to other Construction Scheduling products and more."
source_url: "https://www.capterra.com/p/155571/Fergus/"
page_type: "product"
language: "en"
---

# 

 Fergus Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Fergus

## What is Fergus?

Whether it's residential call-outs or large commercial jobs, Fergus full-service job management software for trades and service businesses gives you all the tools you need to run a successful business. Built by a plumber, Fergus takes care of all the details from quoting, scheduling and invoicing through to managing your team and Health & Safety. With more than 10 million jobs already created in Fergus, our visual workflow can help you manage all of your jobs on the go, whether it's 3 or 300.

## What is Fergus used for?

[Quoting](https://www.capterra.com/quoting-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Plumbing](https://www.capterra.com/plumbing-software/)

Top alternative

Featured

Overall rating

Based on 155 user reviews

Reviews sentiment

Positive

99%

Neutral

0%

Negative

1%

Starting price

A$53

Per User, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Fergus?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://fergus.com&name=Fergus)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Fergus

4.6 (155)

VS.

[4.6 (5,306)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

A$53

Per User, Per Month

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (154)

Ease Of Use

4.7 (5,306)

Value For Money

4.5 (147)

Value For Money

4.5 (5,064)

Customer Service

4.6 (146)

Customer Service

4.6 (5,079)

## Fergus alternatives

[4.6 (1,474)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.6 (488)](https://www.capterra.com/p/153475/FieldPulse/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.3 (339)](https://www.capterra.com/p/150053/ServiceTitan/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

84%

of reviewers

rated it above 4 stars

[4.3 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/)

Starting price

$259.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/155571/Fergus/alternatives/)

## FAQs about Fergus

Overview

### What problems does Fergus solve?

Fergus solves scattered job information, manual paperwork, slow invoicing, and poor visibility across scheduling, quoting, variations, and job costing. Trade businesses, field crews, office administrators, and owners use it to coordinate staff, track time and materials, reduce billing errors, and manage jobs from mobile devices without constant status chasing.

Answer based on 63 reviews

Overview

### Which roles and teams benefit most from Fergus?

Fergus is most used by trade business owners, directors, and general managers who need visibility into jobs, quoting, scheduling, and profitability. Office managers, administrators, and accounts teams rely on it to coordinate paperwork, invoicing, and customer communication, while electricians and plumbers use it to track field work, time, and job progress.

Answer based on 139 reviews

Overview

### What company size and industries is Fergus built for?

Fergus is built for small trade businesses, with 98% of reviewers from small companies and Construction leading at 49%. It also serves electrical and related trades, reflected in 23% from Electrical/Electronic Manufacturing and 5% from Utilities, aligning with plumbing, electrical, HVAC, and building businesses.

Answer based on 155 reviews

Features and Usability

### What are the key features of Fergus?

Fergus includes core job management tools like scheduling, calendar-based dispatch, and job tracking, plus differentiators such as invoice management, quoting with customer acceptance, and job costing. Reviewers also highlight time tracking, supplier invoice imports, and accounting integrations like Xero for payroll, payments, and faster customer invoicing.

Answer based on 53 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Fergus starts at A$53 per user/month for Essentials, with Pro at 75 and a free trial available. Reviewers like the quoting, supplier price books, and job costing, but some call the cost worth it, note price increases, and say part-time staff pricing and add-on certificate costs can be frustrating.

Answer based on 23 reviews

Integrations

### Which third-party tools and platforms does Fergus integrate with?

Fergus integrates with Xero most prominently, with reviewer-confirmed accounting sync across invoicing and job data. It also connects to Gmail, Google Calendar, Microsoft Outlook, QuickBooks, MYOB Business, Stripe, and Zapier. These integrations span accounting, email, calendars, payments, and app automation across 10 third-party tools.

Answer based on 46 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Fergus?

Fergus offers in-person training, live online sessions, webinars, videos, and documentation. Reviewers say crews and field staff usually get started quickly, often after brief training, while admins need more time for setup, scheduling, and learning the full system. Ongoing help from support, tutorials, and documentation helps teams build confidence.

Answer based on 25 reviews

Getting Started and Support

### What customer support options does Fergus offer, and how do users rate the experience?

Fergus offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users generally describe support as friendly, knowledgeable, and easy to reach, with helpful training and documentation. Some reviewers mention slower reply times than in the past or occasional delays with online responses, but overall sentiment remains positive.

Answer based on 35 reviews

Invoice management

### How well does Fergus handle invoicing and payments?

Fergus makes invoicing fast and organized for many trade businesses, especially teams managing jobs, timesheets, and supplier costs together. It links quotes, job details, and accounting data in one workflow, but some users find invoice editing, payment recording, credits, and navigation more complicated than expected.

Answer based on 53 reviews

## Features

AI summary

Based on 942 Construction Scheduling reviews

Capterra reviewers point to these as the top priorities when choosing construction scheduling software:

-   **Multiple Projects** (**56%** of reviewers rated this feature as critical)
-   **Cost Estimating** (**68%**)
-   **Project Tracking** (**56%**)

Fergus supports all three features buyers rate most important: **Multiple Projects**, **Cost Estimating**, and **Project Tracking**. Together, these capabilities help businesses manage several jobs at once, build more accurate budgets, and stay on top of progress across each project, allowing teams to keep schedules on track, control costs, and make better day-to-day decisions.

Cost Estimating

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Forecast the cost and resources required to complete a project

Job Costing

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Calculate total itemized costs, including initial costs and any changes

Mobile Access

4.0 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Billing & Invoicing

4.8 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Calendar Management

4.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Customer Database

3.8 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

A collection of customer information such as contact details, demographics, previous interactions, etc.

Fergus 156 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Accounting Integration: Integrate with a third-party accounting system
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Scheduling: Schedule appointments via a calendar
- Automated Quoting: Generate rule-based quotes for clients automatically
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Automatic Backup: Data is backed up automatically to prevent data loss
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Billable Items Tracking: Track the list of items required to be billed/invoiced to clients
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Bills of Material: Material list of manufacturing parts and associated costs
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Budgeting/Forecasting: Create budgets based on historical data and future projections
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price
- Change Order Management: Tracks all change orders submitted across projects and updates the budget to reflect the most recent costs
- Checklists: An itemized to do list that can be edited as tasks are completed
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Commercial: Specialized for organizations who focus on commercial projects and processes
- Commercial/Industrial: For commercial and industrial purposes
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Contract/License Management: Track, store, and access client contracts or licenses
- Cost Database: Collection of data related to the costs associated with various items, products, services, or activities
- Cost Estimating: Forecast the cost and resources required to complete a project
- Cost-to-Completion Tracking: Forecast of the expenses necessary for project completion
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customer Management: Store and organize information about customers and previous interactions
- Customer Service Management: Manage relationships with customers and address customer concerns
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Capture and Transfer: Import, collect, and capture data from multiple sources
- Data Import/Export: Import and export data to and from software applications
- Data Visualization: Graphical representation of data
- Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Dispatch Management: Manage sending personnel and resources to a site as needed
- Document Imaging: Convert paper files into digital images
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Driver ETA: Generate estimated arrival times for drivers to keep back office or customers informed
- Electrical Estimating: Estimating software designed for electrical businesses
- Electronic Payments: Electronically collect payments for goods or services
- Electronic Signature: Digitally sign online documents
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Templates: Pre-made examples and templates for emails
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Employee Scheduling: Assign working shifts or tasks to employees based on their availability
- Estimating: Estimate expected cost based on various factors before a project begins
- Expense Tracking: Monitor and record expenses such as purchases or charges incurred
- File Storage: Store and access documents, forms, and photos in one centralized place
- For Commercial and/or Industrial Electrical Contractors: Primarily serving commercial or industrial locations needing electrical work
- For General Contractors: Intended to be used by general contractors
- For Handyman Industry: Serves handyman professionals
- For HVAC Companies: Software designed specifically for HVAC companies
- For Plumbing Industry: Serving plumbing industry professionals
- Forecasting: Form predictions based on past and present data/trends
- Forms Management: Store, manage and track all forms in a centralized location
- GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual
- Groundskeeping Management: Track grounds activities done in the field
- Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars
- Historical Reporting: Information, data and reports that are being tracked over time
- Industrial: Overseeing and coordinating instructors or educators within an educational institution, training program, or online learning platform
- Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards
- Interaction Tracking: Track interaction history by documenting conversations for contacts
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Job Costing: Calculate total itemized costs, including initial costs and any changes
- Job Management: Manage and track all job information and associated tasks
- Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments
- Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects
- Labor Cost Reporting: Report on the allocation and distribution of labor costs across projects
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Location Tracking: Identify the physical location of an individual, asset, device, etc.
- Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests
- Material Ordering: Generate and send material orders from estimates directly to suppliers
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Mobile App: Access the system via a mobile application
- Mobile Payments: Clients can submit payments via mobile devices
- Mobile Signature Capture: Capture signatures via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Location: Manage and support multiple locations
- Multiple Projects: Ability to handle several projects simultaneously
- Online Booking: Book meetings and appointments through a website or digital platform
- Online Time Clock: Track/log the amount of time employees worked per job using a timer
- Payment Collection in the Field: Swipe a credit card or manually process payments while with the customer in the field
- Payment Processing: Accept, record, and reconcile financial transactions
- Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently
- Percent-Complete Tracking: Level of completion within a task
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Photo Capture: Capture photos for any type of use case
- Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price.
- Pricing and Cost Calculations: Calculate rule-based prices for a product/service
- Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers
- Progress Reports: Document and report the progress of ongoing projects
- Project Billing: Business model that bills clients an amount based on the project/task/job performed
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- Project Planning: Organize and schedule projects
- Project Scheduling: Identifying critical tasks that make up a project and assigning start and end dates for each
- Project Templates: Pre-designed project plans that can be customized
- Project Time Tracking: Measure time to completion or hours worked for projects
- Project Tracking: Monitor the progress of projects from start to finish
- Projections: Estimate or forecast of a future scenario based on the study of present trends
- Proposal Generation: Create proposals based on costs of labor and materials
- Purchase Order Management: Create, send, and track purchase orders and their statuses
- QuickBooks Integration: Integrates with QuickBooks
- Quotes/Estimates: Generate quotes or estimates for customers
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made
- Real-Time Updates: Receive system updates as soon as any changes are made
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Rescheduling: Manage the rescheduling of appointments
- Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects
- Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets
- Routing: Plan daily routes to optimize employee scheduling and provide directions
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Service History: Track work performed and resources used for past customers, sites, or assets
- Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution
- Shift Swapping: Managing and trading shift details between employees
- SMS Messaging: Send messages via SMS
- Staff Calendar: Track staff hours through a calendar view
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Subcontractor Management: Track information, qualifications, and contact details of subcontractors
- Supplier Management: Manage all supplier data and operations
- Task Management: Create, manage and track all task activities and progression
- Task Progress Tracking: Track the status and progress of tasks
- Task Scheduling: Track and manage the scheduling of tasks
- Team Management: Organizing a group of people to accomplish a task
- Technician Management: Oversee technicians and track their assigned work orders
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing
- Time Tracking: Measure and track time including hours worked and paid time off (PTO)
- Timesheet Management: Track the amount of time spent on a job or task
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows
- Workflow Management: Create, design and manage workflows for repetitive tasks
- Workforce Management: A set of processes to optimize the productivity of its employees

---

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We can help you find the software with the features you need.

Features

4.3 (154)

4.3

Based on 154 reviews

## Pricing

Value for money

4.5 (147)

Free Trial

[View pricing plan details](https://www.capterra.com/p/155571/Fergus/pricing/)

Essentials

A$53.00

Per User,Per Month

It includes:

-   Calendar
-   Invoicing
-   Job Reporting
-   Notes & Conversations
-   Notice Board
-   Quoting & Estimating
-   Supplier Integrations
-   Timesheets

Pro

A$75.00

Per User,Per Month

It includes:

-   All Basic Plan Features Plus:
-   Business Reporting
-   Checklists
-   Files & Photos
-   GPS Tracking
-   Health & Safety
-   Purchase Orders
-   Tasks
-   Tiered Pricing

Value for money

4.5 (147)

4.5

Based on 147 reviews

## Integrations

[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (146)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (146)

4.6

Based on 146 reviews

## User reviews

Overall rating

4.6

Based on 155 reviews

Filter by rating

5(103)

4(50)

3(0)

2(0)

1(2)

Mentioned topic

Sorted by most recent

SD

SHARON D.

Manager

Construction

### "dissatisfied "

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 26, 2025

Good program with potential but only if very small business. Not designed for anyone with more than 5employees and a few jobs at a time, developers not interested in listening to what's needed on sites. Once signed up cant talk to management ever.

Pros

simple to use. works reasonably well for invoicing. easy to add employees . integration with xero and suppliers works treasonably well.

Cons

software programmers more concerned about template updates or calendrer than updates that make the system work better. No file management folders available inside jobs. Will be why we are looking into changing now to simpro as they have had this feature years. If speak to fergus get fobbed off with sometime or someone will call but they never do.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LD

Lyndsay D.

Accounts Administrator

Construction

### "A top notch platform "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 14, 2024

Overall Fergus is a great platform for our business. There is plenty of great tools for us to track and understand what’s happening financially in our business. It’s more than just an invoicing and scheduling system which is great!

Pros

The chat bot is very effective and informative.

Cons

There are alit of features. Know how to use Fergus to its full capacity I think there could be a more simpler version for tradesman who may not be tech wise or prefer simpler tech.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PV

Paul V.

Owner

Mechanical or Industrial Engineering

### "Love Using Fergus"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

February 2, 2023

Pros

How simple and easy it is to use and communicate to my workers.

Cons

Nil

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CF

Chris F.

MD

Construction

### "Fergus simplifies the Scheduling of our Field Technicians and tracking time for Contract Management "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

March 18, 2022

Easy Software to implement and use. And Simple!!

Pros

Amazing Scheduling, Map functions and Job tracking for field staff and Finance Division

Cons

The reporting functins for quoteing especially is lacking. We want to know how succesful our sales team is and this software needs to elevate to make it function in the CRM department.

Switched from

[WorkflowMax](https://www.capterra.com/p/226306/WorkflowMax/)

[Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/)

Cost, Ease of use

Alternatives considered

[Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/)

Reasons for choosing Fergus

Cost and Ease of use.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KK

Karen K.

Administration Manager

Electrical/Electronic Manufacturing

### "PRSL Taranaki"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 31, 2021

There are lots of benefits that outlay the cons. Have used Nimbus & Simpro in the past. Simpro I believe is one of the best systems however is rather expensive.

Pros

\- Easy - Very visual - custom emails responses & templates - supplier invoice downloads (JA Russell) - field staff find easy to complete COC's and job cards - forms is easy to use for internal audits and tailgates

Cons

\- WIP doesn't download very well would be great if PDF Option - unable to custom status's - unable to create credits for invoices have to void then recharge - quoting reporting would be great if we could filter to groups - hazards need to be mitigated by all staff however not all staff are scheduled on works?

Switched from

[Nimbus](https://www.capterra.com/p/209356/Nimbus/)

[Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/)

[Xero](https://www.capterra.com/p/120109/Xero/)

This was while opting with another company. When creating our company we started with Xero Projects but this was very limited in features.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MS

Michael S.

Director

Construction

### "Streamline your admin"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 29, 2021

Pros

Very handy tracking jobs from the moment they enquire to sending the final invoice

Cons

Takes a little while to get the flow of using it but you get back what you put in

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AC

Alan C.

Owner / Directror

Construction

### "Very versatile and helpful software for job managment when running a team of staff. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 9, 2021

This saves me a lot of time each day in the day to day employee management and job allocation

Pros

Quick and easy assigning of staff to jobs each day

Cons

I originally tried to do use it with MYOB, but that did not work well so had to shift to Zero at the same time as setting up Fergus

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AF

Amy F.

Company Director/ Electrician

Electrical/Electronic Manufacturing

### "A far easier way to run the day to day of your business."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 1, 2021

I’ve pretty much gone completely paperless - the calendar and task feature is my diary. The customer support is epic and I love using this software. It’s been a game changer for me.

Pros

How it keeps track of 99% of everything I need to run the day to day side of my business. I dunno how I managed with out it. Everything is attached to the job electronically and you can go back and look up what you need.

Cons

There’s no inventory to track the left over materials from a job to reassign them to another

Alternatives considered

[Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/)

Reasons for choosing Fergus

The customer support is top notch.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BK

Brendon K.

Plumber and Gasfitter

Construction

### "Plumber/Gasfitter."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

August 17, 2021

Ok.

Pros

Can do the basics that helps my business function.

Cons

Couldn’t work out how to set up favourites.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SV

Sam V.

Director

Construction

### "Still great value for smaller businesses"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

August 14, 2021

Being able to track my profit/ loss on each job using the financial summary tab.

Pros

The pricing and Quoting feature is fantastic, with integrated supplier price books and search bars makes quoting a breeze. Also great to have pricing templates for larger common jobs in "favorites" section.

Cons

One Idea I thought would be great is a section to be able to write out plumbing reports for customers which could have photos etc added to them and would just generate out with the letterhead and customer info attached similar to the invoices would be great.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/155571/Fergus/reviews/)

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