# ShipStation Pricing 2026 | Capterra

> Learn more about ShipStation pricing plans including starting price, free versions and trials.

Source: https://www.capterra.com/p/155621/ShipStation/pricing

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# Pricing for ShipStation

[4.6 (958)](https://www.capterra.com/p/155621/ShipStation/reviews/)

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## [ShipStation](https://www.capterra.com/p/155621/ShipStation/) has **3** pricing plans

-   Yes, has free trial
-   Yes, has free version

**Credit Card Required:** No

**Discount:** By Seat

### Starter

$14.99

**Pricing Model:** Flat Rate

**Payment Frequency:** Per Month

Starter plan includes:

-   Access to 300+ integrations
-   Email Support
-   Best discounted shipping rates from USPS, UPS, DHL, and GlobalPost
-   Unlimited store connections
-   Automated rate shopping

### Standard

$29.99

**Pricing Model:** Flat Rate

**Payment Frequency:** Per Month

Standard plan includes:

-   Access to 300+ integrations
-   Branded tracking, labels, and more
-   Live Chat, Email support, 24/7 support
-   Combine and split orders
-   Returns and Exchanges

### Premium

$349.99

**Pricing Model:** Flat Rate

**Payment Frequency:** Per Month

Premium plan includes:

-   Rate Shopper
-   Auto-Split
-   ODBC
-   Cubiscan
-   Extended Phone Support

## Popular alternatives to [ShipStation](https://www.capterra.com/p/155621/ShipStation/)

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[Stamps.com](https://www.capterra.com/p/90069/Stamps-com/)

by Stamps.com

[4.4 (920)](https://www.capterra.com/p/90069/Stamps-com/reviews/)

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## What do others say about [ShipStation](https://www.capterra.com/p/155621/ShipStation/) pricing?

Pricing RatingN/A

Value For Money[4.4(958)](https://www.capterra.com/p/155621/ShipStation/reviews/)

Pros

Cons

[Read All 958 Reviews](https://www.capterra.com/p/155621/ShipStation/reviews/)

Read Full Reviews Below

Verified Reviewer

Founder

Apparel & Fashion, 1-10 employees

Used the software for: 1-2 years

**

Overall Rating

2.0

**

Ease of Use

2.0

Customer Service

1.0

Features

3.0

Value for Money

1.0

Likelihood to Recommend

20%

2/10

Reviewer Source

Source: Capterra

May 20, 2026

"Good concept, but reliability and support issues made us move on"

**Overall:** I used ShipStation for my ecommerce business and eventually moved away from it because the problems started costing too much time. The software has a strong feature set on paper, but in practice I dealt with enough recurring issues that it became frustrating. Packing slips, account funding, label purchases, and support interactions all became pain points. I need shipping software to be boring, reliable, and fast. ShipStation had moments where it did that, but over time it became one more thing I had to babysit instead of a tool that made fulfillment easier.

**Pros:** When it worked, ShipStation was useful for managing orders, buying labels, printing packing slips, and handling day-to-day shipping from one place. The basic concept is good, and for a while it helped streamline fulfillment compared to doing everything manually through each carrier or sales platform.

**Cons:** The reliability and support became the major problems. I ran into repeated issues with packing slip formatting changing or breaking, label purchasing problems caused by small account/funding mismatches, added payment processing fees on labels, and support that often felt slow or unhelpful. Some features that should be basic seemed to get pushed behind upgrades or became harder to manage over time. For a small business, shipping software has to be dependable. If it creates extra friction during fulfillment, that defeats the purpose.

**Alternatives Considered:** [Shippo](https://www.capterra.com/p/146146/Shippo/)

**Reasons for Choosing ShipStation:** Seemed to be the more professional option at the time of selection.

**Switched From:** [Stamps.com](https://www.capterra.com/p/90069/Stamps-com/)

**Reasons for Switching to ShipStation:** Needed a better workflow for bulk shipments.

David M.

Director of Ecommerce

Consumer Goods, 11-50 employees

Used the software for: 2+ years

**

Overall Rating

1.0

**

Ease of Use

4.0

Customer Service

1.0

Features

1.0

Value for Money

2.0

Likelihood to Recommend

10%

1/10

Reviewer Source

Source: Capterra

April 24, 2026

"Confirmed bug corrupting order data for 9 months with no fix"

**Overall:** ShipStation used to be a fantastic platform, but the changes they've made recently to cut costs by downsizing and offshoring their support have been very worrying. We used to love

**Pros:** Being able to ship and fulfill all orders accurately and in 1 place. It is fairly easy to use for both regular users using the UI, and advanced users utilizing the API.

**Cons:** Broken integration with our listing software causing all order totals to be inaccurate. Poor customer service (we reported the bug to them 9 months ago with no resolution despite it being a major issue that is corrupting order data). ShipStation's ChannelEngine integration incorrectly reads tax-inclusive line item values from ChannelEngine's order payload and then adds tax again at the order level, causing every order to appear double-taxed. This flows directly into connected accounting software. I reported this in August 2025. ChannelEngine's Senior Support Engineer confirmed the bug in writing on the ticket in September 2025, identifying the exact field mapping error. ShipStation acknowledged in October 2025 that the issue had been escalated to their development team. As of April 2026 — 9 months later — it has not been fixed. I escalated directly to ShipStation's \[sensitive content hidden\] and Auctane's \[sensitive content hidden\] as well as 2 \[sensitive content hidden\] of Engineering this week before going public. Several Auctane executives viewed my profile shortly after — no response. The fix requires changing one field reference in their integration code. The support team is responsive but completely powerless to move this internally. If you rely on accurate order financial data flowing through ShipStation, be aware this issue exists and may affect you.

[Read All 958 Reviews](https://www.capterra.com/p/155621/ShipStation/reviews/)

## How should I be thinking about software pricing?

[

Be an Informed Buyer: Understanding the True Cost of Business Software

It's not just you-budgeting for business software is complicated. We're here to break it down.

](https://www.capterra.com/resources/business-software-cost/)