# ShipStation Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ShipStation Software - reviews, pricing plans, popular comparisons to other Shipping products and more.

Source: https://www.capterra.com/p/155621/ShipStation

---

# 

 ShipStation Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ShipStation

## What is ShipStation?

ShipStation helps merchants quickly generate discounted shipping labels for all of their online orders. With ShipStation, you can connect all of your carriers and order sources in one place. ShipStation not only gives you the ability to integrate all of your selling channels and carrier accounts but makes the entire order management and shipping experience simple. With just a few clicks, you can automate repetitive shipping tasks and ship out all your orders.

## What is ShipStation used for?

[Shipping](https://www.capterra.com/shipping-software/)[Shipment Tracking](https://www.capterra.com/shipment-tracking-software/)[Order Fulfillment](https://www.capterra.com/order-fulfillment-software/)

Recognitions

Shortlist

Overall rating

Based on 957 user reviews

Reviews sentiment

Positive

92%

Neutral

3%

Negative

5%

Pros & cons

Scalable for growing businesses

Significant time-saving automation

Frequent glitches and slowdowns

Problematic software updates

Starting price

$14.99

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   Logistics / 2025
-   Shipping / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## ShipStation alternatives

Highest Rated

[4.9 (1,005)](https://www.capterra.com/p/172133/Pirate-Ship/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.8 (826)](https://www.capterra.com/p/146146/Shippo/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/)

Starting price

$149.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (108)](https://www.capterra.com/p/146762/DesktopShipper/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/155621/ShipStation/alternatives/)

## FAQs about ShipStation

Overview

### What problems does ShipStation solve?

ShipStation solves multi-channel order chaos, manual label creation, and slow fulfillment by centralizing orders from marketplaces and web stores, automating shipping rules, validating addresses, and storing tracking and cost history. Ecommerce operators, shipping teams, customer service staff, and small business owners use it to reduce errors, speed picking and shipping, and lower postage costs.

Answer based on 387 reviews

Overview

### Which roles and teams benefit most from ShipStation?

ShipStation is most used by business owners, founders, and executives who oversee ecommerce fulfillment and need visibility into shipping costs, carrier options, and order flow. Operations, shipping, and warehouse managers rely on it to streamline label creation, automate fulfillment tasks, and keep deliveries accurate, timely, and scalable.

Answer based on 657 reviews

Overview

### What company size and industries is ShipStation built for?

ShipStation is built primarily for small businesses, which make up 85% of reviewers, with retail leading at 17%. It also serves enterprise companies at 9% and midsize businesses at 6%, with strong adoption in consumer goods and apparel and fashion, each representing 8% of reviewers.

Answer based on 957 reviews

Features and Usability

### What are the key features of ShipStation?

ShipStation includes core shipping and fulfillment features like order management, shipping labels, label printing, and order tracking. Reviewers also focus on differentiators such as multi-channel management, carrier and shopping cart integrations, automation rules for routing and batching, plus customizable email templates and reporting for daily shipping activity.

Answer based on 677 reviews

Pricing

### How much does it cost and what fees or limitations are included?

ShipStation starts at $14.99/month for the Starter plan, with Standard at 29.99 and Premium at 349.99; a free version and free trial are available. Reviewers say entry pricing can pay for itself through discounted carrier rates and comparisons, though some report sharp order-based jumps, insurance charges, or added integration costs.

Answer based on 212 reviews

Integrations

### Which third-party tools and platforms does ShipStation integrate with?

ShipStation integrates with Shopify, PayPal, WooCommerce, BigCommerce, Klaviyo, Cin7 Omni, Fishbowl, and QuickBooks Online. It supports over 100 integrations overall, with connections spanning ecommerce platforms, payments, inventory systems, accounting tools, and customer support software such as Zendesk Suite.

Answer based on 333 reviews

Getting Started and Support

### How easy is it to onboard and train a team on ShipStation?

ShipStation offers in-person training, live online sessions, webinars, videos, and documentation. Many teams onboard quickly for daily shipping tasks, and new hires often learn the basics fast. Admins and users setting up workflows, manual shipments, or custom processes usually need more hands-on guidance and extra time.

Answer based on 28 reviews

Getting Started and Support

### What customer support options does ShipStation offer, and how do users rate the experience?

ShipStation offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as helpful, detailed, and responsive, especially through chat and phone. However, some report slow email replies, limited live availability, inconsistent follow-up, and frustration during urgent issues or outages.

Answer based on 248 reviews

## Who uses ShipStation?

Based on Capterra reviews from the past 3 years

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 104 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 104 reviews

Administrative

30%

Administrative

30%

IT & Software Development

10%

Entrepreneurs/ Owners

10%

Marketing

7%

Others

44%

Top industries

Based on 104 reviews

Retail

44%

Apparel & Fashion

20%

Consumer Goods

16%

Cosmetics

13%

Other

7%

## Pros and Cons

Scalable for growing businesses

91% positive reviews out of 44

Most reviewers describe professional use as supporting business growth, handling increased orders, and accommodating expanding operations.

Laz M

Fulfillment Operations Manager, 11 - 50 employees.

"Shipstation offers everything one needs to operate a compact, medium or large fulfillment business."

Frequent glitches and slowdowns

69% negative reviews out of 120

Most reviewers indicate bugs and issues cause workflow interruptions, slow performance, and difficulty resolving technical problems.

Significant time-saving automation

97% positive reviews out of 39

Most reviewers find time savings features minimize manual tasks, reducing daily workload and boosting operational efficiency.

Problematic software updates

56% negative reviews out of 39

Some reviewers describe software updates as introducing bugs, removing useful features, and causing disruptions during business operations.

Unified multichannel order management

100% positive reviews out of 31

Most reviewers indicate sales channels integration streamlines order processing by consolidating multiple platforms into one system.

Tommy R

CTO, 11 - 50 employees.

"It is a great way a aggregate all your orders from different channels."

Unreliable printer integration

57% negative reviews out of 37

Some reviewers report printer connectivity problems, including frequent errors, slow printing, and complicated setup with various devices.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Shipping Labels

4.5 (126)

65.87% of 126 reviewers that rated this feature as important or highly important

ShipStation offers you the ability to generate and print shipping labels for various carriers, supporting both domestic and international orders. Users think the process is seamless, integrates with printers and services like PayPal and stamps.com, and saves significant time.

Label Printing

4.4 (97)

69.07% of 97 reviewers that rated this feature as important or highly important

You get a straightforward way to print labels for all carriers, with customizable options and compatibility with various printers. Some users say label printing is quick and reliable, though a few mention occasional printer connection issues and limited support for custom carrier methods.

Shipment Price Calculation

4.3 (87)

62.07% of 87 reviewers that rated this feature as important or highly important

This aspect lets you compare shipping rates, view carrier options, and estimate costs before shipping. Reviewers indicate it’s easy to use, provides accurate calculations, integrates with platforms like Shopify and Cin7, and helps you find affordable shipping solutions.

Shipment Tracking

4.3 (79)

64.56% of 79 reviewers that rated this feature as important or highly important

With this capability, you can easily monitor shipments, receive automatic tracking numbers, and keep customers updated through branded pages and notifications. Reviewers appreciate how simple it is to track packages, reference shipments later, and integrate with platforms like Cin7.

Parcel Shipping

4.3 (73)

68.49% of 73 reviewers that rated this feature as important or highly important

It helps you streamline parcel shipping by letting you process orders, print labels, and choose from multiple carriers. Some reviewers find it easy to ship parcels, schedule pickups, and manage high volumes, with integrations making the process more efficient.

Shipping Management

4.3 (56)

71.43% of 56 reviewers that rated this feature as important or highly important

Manage and track orders being shipped to customers

ShipStation 80 features

Outsource and manage third party logistics

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

The ability to identify a barcode on or within an image or packaging

Scan barcodes to ensure accurate pricing and label tracking

Software's ability to perform similar action on multiple similar files simultaneously

Find, compare, and select the most time/cost-effective freight carrier

Create and manage digital catalog of products/services with their details, specifications, and price

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Store and organize information about customers and previous interactions

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Manage order deliveries until they are received by the customers

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc.

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Transfer of data from one computer system to another

Pre-made examples and templates for emails

Intended to be used by online stores

Designed for small businesses

Form predictions based on past and present data/trends

Shipping products/goods by land

Cross-checking financial records with physical inventory counts and records

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Maintain and control the stock level of inventory

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Collect, organize, and track inventory/product data including item numbers, descriptions, etc.

You get a straightforward way to print labels for all carriers, with customizable options and compatibility with various printers. Some users say label printing is quick and reliable, though a few mention occasional printer connection issues and limited support for custom carrier methods.

Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations

Access software remotely via mobile devices

Notifications via mobile devices

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage and support multiple locations

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Manage the process of receiving, preparing, and delivering orders for goods/products

Manage and track customer orders for goods, investments, or any other purchases

Send / receive, process, and execute orders

Track orders throughout the fulfillment process

Track the parcel or consignment delivery status

It helps you streamline parcel shipping by letting you process orders, print labels, and choose from multiple carriers. Some reviewers find it easy to ship parcels, schedule pickups, and manage high volumes, with integrations making the process more efficient.

Capture, organize and track product-specific data and information in a centralized location

Ability to link barcodes or serial numbers with specific items for identification

Create, send, and track purchase orders and their statuses

Integrates with QuickBooks

Generate quotes or estimates for customers

Receive data and information in real time

Manage all receiving processes within a warehouse

Managing orders that a customer purchases repeatedly and regularly

Purchase and replenish product stock based on inventory levels and needs

View and track pertinent metrics to find patterns and gain insights from data

Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process

Track and facilitate returns of products sold

Plan daily routes to optimize employee scheduling and provide directions

Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports.

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

This aspect lets you compare shipping rates, view carrier options, and estimate costs before shipping. Reviewers indicate it’s easy to use, provides accurate calculations, integrates with platforms like Shopify and Cin7, and helps you find affordable shipping solutions.

With this capability, you can easily monitor shipments, receive automatic tracking numbers, and keep customers updated through branded pages and notifications. Reviewers appreciate how simple it is to track packages, reference shipments later, and integrate with platforms like Cin7.

ShipStation offers you the ability to generate and print shipping labels for various carriers, supporting both domestic and international orders. Users think the process is seamless, integrates with printers and services like PayPal and stamps.com, and saves significant time.

Manage and track orders being shipped to customers

Integrates with shipping services

Checkout of online store

Manage special order requested by a customer

Track the status over time for a request, process, asset, or transaction

Manage the buying, selling, and holding of stocks

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Organize and track the physical movement of goods from one location to another

Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer

Manage and track operations and inventory within warehouses

Seamlessly integrates with 3rd party websites

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.4 (820)

4.4

Based on 820 reviews

## Pricing

Value for money

4.4 (769)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/155621/ShipStation/pricing/)

Starter

$14.99

Flat Rate,Per Month

It includes:

-   Access to 300+ integrations
-   Email Support
-   Best discounted shipping rates from USPS, UPS, DHL, and GlobalPost
-   Unlimited store connections
-   Automated rate shopping
-   Return labels
-   Basic automations
-   Reporting

Standard

$29.99

Flat Rate,Per Month

It includes:

-   Access to 300+ integrations
-   Branded tracking, labels, and more
-   Live Chat, Email support, 24/7 support
-   Combine and split orders
-   Returns and Exchanges
-   Basic warehouse management
-   Shipping API
-   Extended Phone Support

Premium

$349.99

Flat Rate,Per Month

It includes:

-   Rate Shopper
-   Auto-Split
-   ODBC
-   Cubiscan
-   Extended Phone Support

Value for money

4.4 (769)

4.4

Based on 769 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Wix](https://www.capterra.com/p/169007/Wix/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Squarespace](https://www.capterra.com/p/143461/Squarespace/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (766)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (766)

4.3

Based on 766 reviews

## User reviews

Overall rating

4.6

Based on 957 reviews

Filter by rating

5(700)

4(179)

3(28)

2(21)

1(29)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Founder

Apparel & Fashion

### "Good concept, but reliability and support issues made us move on"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

2/10

May 20, 2026

I used ShipStation for my ecommerce business and eventually moved away from it because the problems started costing too much time. The software has a strong feature set on paper, but in practice I dealt with enough recurring issues that it became frustrating. Packing slips, account funding, label purchases, and support interactions all became pain points. I need shipping software to be boring, reliable, and fast. ShipStation had moments where it did that, but over time it became one more thing I had to babysit instead of a tool that made fulfillment easier.

Pros

When it worked, ShipStation was useful for managing orders, buying labels, printing packing slips, and handling day-to-day shipping from one place. The basic concept is good, and for a while it helped streamline fulfillment compared to doing everything manually through each carrier or sales platform.

Cons

The reliability and support became the major problems. I ran into repeated issues with packing slip formatting changing or breaking, label purchasing problems caused by small account/funding mismatches, added payment processing fees on labels, and support that often felt slow or unhelpful. Some features that should be basic seemed to get pushed behind upgrades or became harder to manage over time. For a small business, shipping software has to be dependable. If it creates extra friction during fulfillment, that defeats the purpose.

Switched from

[Stamps.com](https://www.capterra.com/p/90069/Stamps-com/)

Needed a better workflow for bulk shipments.

Alternatives considered

[Shippo](https://www.capterra.com/p/146146/Shippo/)

Reasons for choosing ShipStation

Seemed to be the more professional option at the time of selection.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Parker W.

Teacher

Education Management

### "Makes our store run smoothly!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

April 30, 2026

Overall, ShipStation has been a reliable and effective solution for streamlining the entire shipping workflow. Once you get comfortable with the interface, it significantly reduces manual work and keeps fulfillment running smoothly. Even with a few usability challenges, it remains a strong platform that supports business growth and operational efficiency.

Pros

ShipStation offers a powerful set of tools that make managing orders, printing labels, and handling multi‑channel shipping far more efficient. Its automation rules save a huge amount of time by reducing repetitive tasks, and the platform integrates smoothly with many major marketplaces and carriers. The dashboard is organized in a way that helps you stay on top of fulfillment without feeling overwhelmed.

Cons

Despite its strengths, ShipStation can feel complicated when you’re first learning the system, especially if you manage multiple stores or carriers. Some features are buried behind menus, and certain advanced tools require extra setup that isn’t always intuitive. Pricing can also become a concern for smaller businesses as their shipping volume grows.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

David M.

Director of Ecommerce

Consumer Goods

### "Confirmed bug corrupting order data for 9 months with no fix"

1.0

Overall Rating

1.0

1.0

Ease of Use

4.0

4.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

April 24, 2026

ShipStation used to be a fantastic platform, but the changes they've made recently to cut costs by downsizing and offshoring their support have been very worrying. We used to love

Pros

Being able to ship and fulfill all orders accurately and in 1 place. It is fairly easy to use for both regular users using the UI, and advanced users utilizing the API.

Cons

Broken integration with our listing software causing all order totals to be inaccurate. Poor customer service (we reported the bug to them 9 months ago with no resolution despite it being a major issue that is corrupting order data). ShipStation's ChannelEngine integration incorrectly reads tax-inclusive line item values from ChannelEngine's order payload and then adds tax again at the order level, causing every order to appear double-taxed. This flows directly into connected accounting software. I reported this in August 2025. ChannelEngine's Senior Support Engineer confirmed the bug in writing on the ticket in September 2025, identifying the exact field mapping error. ShipStation acknowledged in October 2025 that the issue had been escalated to their development team. As of April 2026 — 9 months later — it has not been fixed. I escalated directly to ShipStation's \[sensitive content hidden\] and Auctane's \[sensitive content hidden\] as well as 2 \[sensitive content hidden\] of Engineering this week before going public. Several Auctane executives viewed my profile shortly after — no response. The fix requires changing one field reference in their integration code. The support team is responsive but completely powerless to move this internally. If you rely on accurate order financial data flowing through ShipStation, be aware this issue exists and may affect you.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RH

Ramzi H.

Responsable RH

Medical Devices

### "Avis Shipstation"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

April 22, 2026

Pros

La centralisation des commandes provenant de plusieurs canaux de vente (marketplaces et sites e-commerce) permet un gain de temps considérable

Cons

L’interface peut parfois sembler dense lorsque le volume de commandes est important. Certaines fonctionnalités avancées nécessitent des plans tarifaires plus élevés

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Alex D.

Co-Owner

Cosmetics

### "ShipStation review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 17, 2026

The platform’s greatest strength is its ability to centralize orders. Whether you are selling on BigCommerce, Shopify, Amazon, or eBay, the sync is nearly instantaneous. It eliminates the manual labor of jumping between different marketplaces, allowing us to manage every shipment from a single, unified dashboard.

Pros

ShipStation Review: A Decade of Reliable Scaling After 10 years of managing logistics through ShipStation, it has remained the backbone of our fulfillment process. Transitioning from a small startup to a high-volume e-commerce brand requires a platform that evolves alongside your needs, and ShipStation has consistently delivered on that front.

Cons

Prices went up in recent times and it's a bit high for our volumes at the moment. Other than that it's been always reliable

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

IT Administrator

Food Production

### "All around best shipping tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 3, 2026

Overall, ShipStation is a fantastic tool for managing shipping/tracking with multiple ship vendors. Accurate cost references, detailed tracking, detailed customer data, and efficient support are a few of the many reasons this tool exceeds expectations.

Pros

ShipStation combines all the necessary shipping and tracking tools needed under one roof. While being a fairly cost-effective solution for warehouse teams, it is pretty robust. Setup is incredibly simple, which plenty of guidance from customer support!

Cons

The tool can be a little bit of a resource hog on more basic thin clients and lower hardware spec'd workstations. It does exactly what is needed though.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DB

Dean B.

Marketing manager

Building Materials

### "Shipstation "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 1, 2026

Pros

Super easy to use and integrates really well with our shopify site for live rates at checkout and was able to easily create a custom integration with netsuite.

Cons

While there are plenty of carriers on there, it does lack quite a few in Australia that would be nice if they had.

Switched from

[Starshipit](https://www.capterra.com/p/138963/StarShipIt/)

Starshipit didn't integrate well with shopify for live rates at checkout

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Head of Core experiences

Machinery

### "Shipstation is a well developed usable tool "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 2, 2026

Very, very positive, as a long-term user, it was easy to set up, has great features for tracking workflows

Pros

It's easy and intuitive to use, with great support and tools for everyday workflows, with good value for money.

Cons

The email notifications can be a bit overwhelming, but they can be easily managed with filters, and support is always available to help

Switched from

[Pirate Ship](https://www.capterra.com/p/172133/Pirate-Ship/)

Shipstaion offers so much more in functionality, workflows, and all-around usability

Alternatives considered

[UPshow](https://www.capterra.com/p/158167/UPshow/)

Reasons for choosing ShipStation

Ease of setup with multiple sales channels

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Warehouse Leader

Consumer Goods

### "Shipstation is fantasic"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 16, 2026

I like how easy, fast, it is to learn how to use and very responsive customer services is when you need help.

Pros

What i like most is the Tracking, Email Notifications, and Customer support. Also the setup was easy.

Cons

What i didnt like the most is not being able to update the SKU after they are saved and updating the UPC codes.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Joe R.

IT Director

Education Management

### "Streamline your shipping operations with Shipstation"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 8, 2026

Overall I really like Shipstation as a whole. It really streamlines the process for sending out orders in a timely fashion

Pros

I like how easy it is to use. I also like how it is now separate from Paypal but still integrates well with orders.

Cons

It can sometimes be a little clunky when printing quick labels. It also requires a business name for when you are sending out.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/155621/ShipStation/reviews/)

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