# Page 8 | ShipStation Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is ShipStation the right Shipping solution for you? Explore 957 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/155621/ShipStation/reviews --- ShipStation 4.6 (957) [View alternatives](https://www.capterra.com/p/155621/ShipStation/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 19th, 2026 # Page 8 - Reviews of ShipStation ## Showing most helpful reviews Showing 176-200 of 957 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MV Michelle V. Office Administrator Consumer Goods Used the software for: 6-12 months ### "ShipStation is easy to use but has a bit of lag time" September 28, 2021 4.0 Pros It's great to have all couriers in the same application. It's much easier to compare and get rate quotes using the rate browser feature. We also use this tool to create return shipping labels. Cons The biggest con is the delay in pushing orders through from "picking" status in NetSuite to ShipStation. There's an even longer delay when cancelling orders in ShipStation to update in Netsuite. Review Source William B. President Medical Devices Used the software for: 6-12 months ### "Easy to use, great benefits and keeps you organized" February 25, 2018 5.0 Pros Shipstation is extremely easy to use. I have multiple online stores that integrated seamlessly with the software. Shipstation assigns you an account representative that is always available to assist you with any questions, comments or concerns. You receive an automatic discount shipping with USPS with the included "Stamps.com" account which helps you stay competitive while increasing margins. The interface helps you stay organized and on-top of all of your order inquiries and keeps records of past transactions so you have everything you need. Cons Shipstation is easy to use once you get the hang of it. If it is your first time using a software program like this, definitely take the time to ask questions to your assigned account representative to ensure you learn the intricacies of the software and get up to speed as fast as possible. Review Source PL Peter L. Director Retail Used the software for: 2+ years ### "Versatile, stable, a reliable shipping partner for every business large or small" January 18, 2022 5.0 made possible to scale up my shipping operation Pros Helping me ship products out the door fast and mistake-free at least cost Cons The Shipping Label screen has a lot of helpful detail but causes clutter and much of it can or should be hidden until needed Switched from [Stamps.com](https://www.capterra.com/p/90069/Stamps-com/) better rates and more comprehensive shipping choices Review Source SK Steve K. CMO Internet Used the software for: 2+ years ### "Software the keeps Fulfillment Running like Clockwork" April 26, 2022 5.0 Pros This software has been a crucial part of our allowing our business to run like a large business. The feedback we've received from customers thanking us for the professional follow-up with tracking links allows them to track their shipment. This makes us look like a Big Player when in fact we are a small operation. Cons We had a card expire and it automatically disconnects from our Shopify store. Once I correct and update my card I did not realize I had to reconnect everything. That small issue lead to orders being delayed. I assumed once I updated my card everything was fine so better communication would have been helpful. Review Source MH Mahlon H. Owner Food & Beverages Used the software for: 6-12 months ### "Very poor software design and way of doing business " October 18, 2023 1.0 Very poor experience. Never could get the right answers from support either. Seems like a company that really doesn't care about small businesses and customer support. Pros It was a way to print shipping labels in one place for multiple carriers. Cons They made you prepay for labels in certain $ increments before you could print labels, so you always have money tied up hoping to be able to use it sometime. Will only be able to ship FedEx and UPS if you have current account with them and can get the software to work together with your existing account. Not very user friendly compared to Pirate Ship. Alternatives considered [ShippingEasy](https://www.capterra.com/p/128334/ShippingEasy/) Reason for choosing ShipStation Was recommended to me by UPS Review Source VR Verified Reviewer Network Administrator / Lead Programmer Education Management Used the software for: Less than 6 months ### "Never thought I could use a paid monthly tool, but ..." February 21, 2017 5.0 My website has been online for years and I always printed labels directly using the services included for free like eBay and USPS. I picked up a Dymo 4XL printer on a Black Friday Deal off Amazon and I couldn't use it for USPS directly. So I looked around and I was able to get a two-month trial to ShipStation. Never would I have thought I would be happy to pay a monthly fee for a service. It does so much that I used to do manually like leave eBay reviews after transactions, send out customer emails, and more. Definitely worth the money. Pros Easy printing of labels, almost automatically. Sends automatic emails to customers upon item shipping and delivery. Automatically leaves feedback on eBay so I don't have to remember to do it. Save on monthly Stamps.com monthly fees. Much much more. Cons I had to upgrade to a month service because of my monthly shipments, but apparently the emails it sends out is branded by ShipStation. Automatic printing of packing slips and/or shipping labels as the order is received. I would like packing slips so I can look at my orders without having to go to the website all the time. Maybe an extra tier of service. A way to classify a line item is shipping costs. I receive PayPal orders and the line item is seen as a sale item, not shipping. Review Source VR Verified Reviewer Digital Marketing Coordinator Automotive Used the software for: 2+ years ### "Scalable shipping tool for ecommerce sites" May 5, 2020 5.0 Using it for the shipping of ecommerce sites I helped set up, its the best tool we've had to enable our shipping using multiple carriers. Pros Probably the easiest to use shipping enabler, very easy to use and updates very frequently with WordPress so you could make real-time changes on both platforms and the changes do reflect almost instantly. Very economical and customer service is quite helpful! Cons The payments can be a little delayed to be reflected on the user side as it might take 10mins to 2-3 hours for it to go through. Review Source Linda S. Logistics Farming Used the software for: 1-2 years ### "Ship Station Unenthusiast" February 12, 2019 3.0 I have used several other shipping platforms and I think ship station leaves a lot to be desired. It is ok if you are just doing an average amount of shipments per day. I feel that it is not meant to to volume shipping at a fast rate. Pros The best part of ship station is that you can rate numerous shipping carriers at once. i can rate UPSG, Mail and UPSG with the information entered. It also supports hundered weight shipments, ground with freight pricing and sure post. Cons You can preload box sizes, but you can only pick those on the first box of the shipment. You cannot do a return easily unless a shipment to the customer was already done. You also can only do single packages for mail. Review Source DS David S. Owner Retail Used the software for: 2+ years ### "Amazing... as long as you don't have very many child variations." October 30, 2020 5.0 Pros It's easy to use and integrates with just about every sales channel. Cons I removed some starts because Shipstation does not work well for users with a large number of product variations. This is because the Product page displays a MINIMUM of 100 products per page. In our case, each product has dozens of child variations, so the page attempts to load data for THOUSANDS of variations. At best, the page takes several minutes to load. More often than not, it times out and our browser throws a "Page Unresponsive" message. There's already a setting to change the number of products displayed per page, but the minimum is 100. This whole problem could be solved by adding an option to display only 10 products per page. This would boost the page load speed by 1,000%! Reason for choosing ShipStation Shipstation had great pricing for small businesses and they offer a lot of integrations. Review Source ML Michelle L. Owner/operator Food & Beverages Used the software for: 2+ years ### "Great shipping solutions!" March 12, 2023 5.0 I use it very regularly and overall, I like it. It serves my shipping needs. Pros Integrated with my PayPal and it's easy to launch. Also the saved address book. Cons Sometimes it glitches and I have to restart it. Reason for choosing ShipStation PayPal suggestion Review Source Khaled T. Founder Apparel & Fashion Used the software for: 2+ years ### "Only way to ship." December 19, 2016 5.0 Hands down the best shipping managing program I've ever used. I get to sync numerous stores in just one account, it's simply amazing. Majority of stores are included but if not it's totally easy to set up with the API. Pros Cheap shipping rates Easy to print and customize labels Sync stores without risk of getting banned (if you have more than one eBay store etc). Easy to track packages and cancel labels if printed by accident. Cons Not able to switch easily between accounts. No phone (iOS) notifications when a order comes in. Review Source Christopher L. P. Used the software for: Less than 6 months ### "After all the head aches..." June 30, 2017 5.0 Pros My fiance and I started a small fine art company. One of our biggest hurdles was finding the appropriate shipping interface that met our needs. Ship station did just that. Their Rate Calculator gives you an overview of all the possible rates you can pay for a specific package. Their customization options are phenomenal, ranging from modifying shipping labels with or without logos, thank you message, packing slips, order summaries, and client notification templates that provide all the information the client needs regarding their package are all what makes shipstation amazing. There are too many to name! Also, their customer service was super helpful for whatever our needs were. They were always quick about finding solutions to problems, most importantly, our customer service rep treated us like people and not just an account number. ShipStation meets all our needs and continues to excel our expectations! We highly recommend this company. Additionally, their set was a breeze and had no problems finding a compatible label printer. Amazing. It's totallly worth it's price. Cons There aren't many that we can think of. However, any of the issues that we did bump into were quickly resolved by our rep. One thing I can think of that does arise often is printer settings. It seems that ShipStation Connect (which enables your printers to be used with this web browser interface) tends to glitch often. Nothing a quick little restart won't solve. Review Source JW Joe W. Owner Wholesale Used the software for: Less than 6 months ### "ShipStation shoudl stay home" October 15, 2021 1.0 PayPal switched to this system and it is very obvious no one fully tested it before it being launched. In only a few days I found one error in use after another. They provided suggested work arounds and suggestions that make the amount of work to make it work opposite of what a good program should do. Do you need to switch from one browser to another every time you want to print a shipping label. Defeats the purpose of being able to use a computer. I have no choice at this time to use this until I find a another system. The one advantage was it was free, but the time wasted far exceeds the free cost. Pros The concept to make shipping labels integrated with PayPal as there new solution to printing shipping labels. Cons It would be nice if it worked properly. It has some many problems it is not a software that was fully tested or designed. After many backs and forth with support to find out how to make it work. Will not work under FireFox so you need to use Chrome to get it to print a label without errors. Then to find a customer to print another label you can't search on there name but need to know this lengthy code to find them not reasonable and no way to find that code if weeks old. Has a list of mailing options but it is far from complete and so another work around. Review Source RS Robin S. Manager Consumer Electronics Used the software for: 1-2 years ### "Poor for international shipping." August 14, 2017 2.0 Saves copying addresses out of Magento by hand. Pros Remote label printing works well. Does work with non-US based UPS accounts. Web based ... that's about it really. Cons Struggles with international shipments. Shipstation does not support multi-currency, so if you have more than one sales currency, you are hosed. Shipstation does not support shipping to any country that needs a special customs declaration (like NAFTA statement on US->Canada shipping) so for many countries, you will need to do a manual UPS shipment. Shipstation uses pounds or GRAMMES ... very few stores ship in grammes, mostly kg, which Shipstation does not support, so imported weights are always wrong. Does not support international returns. No "rule set" for allocating different countries/services to different carrier services ... etc etc You cannot easily see which shipments are attached to an order. Having printed a label in "orders" you cannot then print a packing slip afterwards, you have to do packing slip then label. Cannot easily print a UPS return label on the thermal printer .. can only email or download ... theres a workaround, but it's non-obvious. The multi-currency and customs failings are a pain for us :( Review Source NS Ndamulelo S. IT Administrator Information Technology and Services Used the software for: 6-12 months ### "Best and affordable online Shipper" June 2, 2023 5.0 Pros ShipStation is a good business and i will recommend to people running business store so that they can request orders to be shipped Cons They are very friendly and fast to work with customers Review Source VR Verified Reviewer Project Manager Used the software for: 1-2 years ### "A lot of functionality that is useful for having multiple stores connected." May 14, 2018 4.0 Pros Shipstation is a software with a lot of features and built in functionality that makes it a top contender in the shipping software world. It is easy to manage multiple different stores/companies and ship with ease. Cons The inventory tracking is lacking. I would not recommend Ship Station for keeping track of your inventory or customers inventory as we have had issues as well as issues with warehouse locations not showing up on pick slips. Another downfall we have had with Ship Station in time lag. It seems to run extremely slow if we have more than 3,000 shipments in the software waiting to be sent. Review Source Jason L. COO Publishing Used the software for: 1-2 years ### "All in one shipping solution" September 20, 2016 5.0 I currently sell online merchandise on multiple marketplaces. Every since we started using Shipstation our shipping procedures have been more efficient, and much easier. This product is constantly being updated, upgraded, and integrated into other software packages. Thank you ShipStation!! Pros Simple to use, seamless integration, Multiple shipping providers in one location, good color scheme(easy on eyes), Cons Wish that when you go to print a label the system somehow showed you the lowest rate automatically so that you didnt have to go through several different shipping carriers and methods manually. I would like you guys to add an inventory control feature. Review Source JM Jane M. Customer Service Representative Apparel & Fashion Used the software for: 1-2 years ### "Perfect for parcel and tracking managements." February 8, 2023 5.0 Tracking of parcels I can say is absolutely even easier with this tool. Pros Apart from the easier navigation of the tool itself, i am also a fan of the labelling of the items in a more comprehensive manner. Cons I didn't really see any downsides of this particular product as it was all smooth for me navigating it then. Review Source VR Verified Reviewer Operations Manager Retail Used the software for: 2+ years ### "Great shipping software that could use some minor tweaks" February 16, 2019 4.0 Great value for what it costs. Allows us to bring all order shipment tracking together to improve customer experience. Email notifications and returns page are a nice plus for the customer experience. Pros It has a very wide partner ecosystem and allows us to bring our orders all together into one system to check shipment tracking. The UI is clean and modern. The addition of an iOS app is a big plus and lets us fulfill orders on the go. Cons The ability to auto-correct addresses is great, but ShipStation should highlight these orders so that I can review what was corrected to determine if the change was good. Not all auto-corrects are...correct but overall it catches more of my mistakes then if there was no auto-correct. Support could use some improvement as some issues have required multiple attempts with different agents but generally I do get my issue reolved. Review Source OA Ovidiu A. CEO Apparel & Fashion Used the software for: 1-2 years ### "Absolute rubbish" July 24, 2023 1.0 Pros NOTHING. THIS SOFTWARE IS RUBBISH. CUSTOMER SUPPORT IS VERY bad Cons IS a rubbish app full of tech failures and customer support has no ideea of anything Review Source JR Jen R. CEO Cosmetics Used the software for: 2+ years ### "Not easy to use" May 6, 2023 4.0 Pros Good shipping rates and connectivity. Worked well when I was drop shipping items I manufactured for another company. Cons This is too complex for a two platform business. I wouldn't want to use this again if I have a choice of a simpler shipping platform. Switched from [Shippo](https://www.capterra.com/p/146146/Shippo/) more integrations Review Source SF Stephanie F. Owner Warehousing Used the software for: 2+ years ### "Reliable and Easy to Use" January 26, 2023 5.0 Pros Easy to use and ability to price shop all carriers on one dashboard Cons Cannot be used as an inventory management system. Switched from [Endicia](https://www.capterra.com/p/124584/Endicia/) Needed more capacity to ship from different client stores Review Source OC Olivia C. Mom Health, Wellness and Fitness Used the software for: 1-2 years ### "Affordable and reliable " November 6, 2022 5.0 Pros It's an affordable and reliable way to ship and track. Cons Once I got the hang of everything it was easy to use and train others how. Review Source DA Daniel A. Owner Retail Used the software for: 1-2 years ### "Central shipping hub for all ecommerce, including Walmart Marketplace" April 6, 2021 5.0 Shipstation makes fulfilling orders simple. I'm able to set rules and automation for orders coming in from my various storefronts (Walmart, Ebay, WooCommerce). I love the ability to instantly print to my thermal printer instead of having to ctrl+p, it saves a few seconds each order which adds up very quickly. I also like that it usually will tell me if another form of shipment is less expensive than my defaults. Pros It integrates with Walmart Marketplace. Currently no other shipping software works with Walmart. That said, it really is a good product. Cons Doesn't fully integrate with Etsy. It can import orders but is not able to add gift receipts. This is probably an issue more on Etsy's side, but as it is now, I still have to use Etsy's store interface to fulfill orders. Alternatives considered [Pirate Ship](https://www.capterra.com/p/172133/Pirate-Ship/)[Shippo](https://www.capterra.com/p/146146/Shippo/) Reason for choosing ShipStation It was the only one that integrates with Walmart Marketplace. Review Source AJM April Jae M. Customer Service Representative Consumer Services Used the software for: 1-2 years ### "A Review for ShipStation." February 1, 2023 5.0 We are able to cancel, pause, and proceed with orders in real-time with Shipstation. Pros Its is super easy to navigate and it displays all the necessary information related to an account and order. Cons It does not display the realtime inventory of an item, but order-processing and status-wise, it is recommendable Review Source Similar Products Featured ## Related categories [Order Management](https://www.capterra.com/order-management-software/)[Inventory Management](https://www.capterra.com/inventory-management-software/)[Order Fulfillment](https://www.capterra.com/order-fulfillment-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.