Betterteam

Betterteam


5 / 5
165 reviews

Who Uses This Software?

Small to medium sized businesses.


Average Ratings

165 Reviews
Functionality Recommended Support Value

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $9.50/month
  • Pricing Details
    7-day free trial, no credit card required.
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Betterteam
  • www.betterteam.com/
  • Founded 2016
  • United States

About Betterteam

Betterteam is the most recommended applicant tracking system on Capterra. We are also the award winner for best functionality, best support, and best value. Our simple hiring system allows you to post your jobs to hundreds of job boards from you desktop, tablet, and cell phone. All applications are delivered to your email inbox for easy sorting, archiving and management. Our candidate dashboard allows you to see all the applications and quickly like and decline them.


Betterteam Features

  • Assessments
  • Background Screening
  • Candidate Tracking
  • Internal HR
  • Interview Scheduling
  • Job Board Posting
  • Onboarding
  • Recruiting Firms
  • Resume Parsing
  • Resume Search
  • Self Service Portal
  • Workflow Management
  • Application Management
  • Billing & Invoicing
  • Built-in ATS
  • Discount / Package Management
  • Employer Accounts
  • Job Management
  • Matching Engine
  • Resume Posting
  • Resume Search

Betterteam Reviews Recently Reviewed!


*Genuine Review* Betterteam knocked it out of the park! A proper product for proper hiring.

Dec 19, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: So I had to write this review; I've been using all the traditional job boards and got tired of managing disparate platforms (monster, indeed, craigslist,etc). Betterteam allowed me ONE platform to manage all my applicants (over 150 in 2 weeks). It gave my company a Professional look and feel that I wanted my applicants to experience. The dashboard allowed me to share with my partners to "like" and leave comments to collaborate very easily. We have 52 retail locations that needed staffing got just that. AND THE PRICE!! The value is straight up legit. Super easy to use - tips and tricks on posting an awesome job description - truly made for a "Better Team" (more like Build a Better Team). Other companies have promised me the sun and moon - these guys just got right to work. A proper product for proper hiring. The UI/UX is excellent and simple; no frills no nonsense, it just worked.

Overall: saved time, money, and stress (like freal) and gave me the professional look and feel thus giving me the confidence to hire with the crazy amount of proper applicants.

Recommendations to other buyers: If I can make a "SUGGESTION" - (and this is only for my situation as we're a small business entrepreneur group) - would be template "offer letters" and sending them back a "denied" letter if we don't like (maybe they do, but I haven't found it); ie - close the loop for a full ecosystem. It would be nice if the applicants can "accept" the job with a simple button and know they're hired!

First Time Using but Not My Last

Feb 25, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This was my first time using this service. Customer service was wonderful. They walked me through every step of the way. My job posted was a very small job, only 12 hours a week, and I got close to 300 responses in 4 days. The first 48 hours I could not keep up with the number of resumes I was getting. I did find someone for the job who I believe will be perfect.

Cons: There needs to be a few more filters. Our job was part time but some people seem surprised that it was. Also need more filters as far as location. I had some people responding from all over the country for my part time job. Maybe they were not reading the description, but each click on a resume took my time, much of which was done on my personal time. So I do wish that there could be a feature such as "Willing to interview people who are within a 10 Mile Ratios, 25 Mile Ratios etc.

Overall: The number of people I was able to reach was astounding. Plus I got people who really wanted to work. I was also able to reach an older audience and not just college students. Being able to see resumes on my own time frame made it easier to pick the people I wanted to interview. Will use this service again the next time I look to hire.

This service was great! My job post was up much quicker than promised. I got over 200 applications.

Aug 20, 2017
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: You get not only a simple, easy to use interface and dashboard but the applications are emailed as well. I like that you can easily Like or Dislike and go on to the next resume.

Cons: I'd like to see the ability to rank your "Liked" applications as well. I noticed that my job post was edited and I would like to have been able to approve the edits before posted. There were a few applicants whose resumes didn't post, I don't know if that was the applicants error or the software.

It is sad though that so many applicants have poor writing and grammar skills. Most seemed to think a cover letter is a waste of time I guess. A competent potential employee should use this opportunity to introduce themselves to the prospective employer. This is critical in my opinion.

Overall: I've got a good number of potential applicants to interview. It was easy to use and made reviewing potential applicants resumes a smooth process.

Happy Employer!

Aug 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The system is super easy to use! I was able to load my job description with no problems at all. You can also change the color if you like! I enjoyed the colors the software defaulted to, because it actually matched our company colors best. This leads to my second pro... I loved the clean, crisp look. The colors went with our company and I thought it looked very nice and professional.

Cons: I do not have any complaints, since I have only used the system for one posting and all went well.

Overall: I had no issues trying to post our position and love that the position gets posted to multiple free websites without having to post them ourselves. We received a lot of incoming resumes and great candidates to choose from. Within a few days, we had good quality candidates lined up to interview and quickly provided one with an offer who accepted. This was great for someone like me who works for a small company and needs a quick turn around for a lower cost than posting elsewhere. Since I don't need to continue looking for a candidate I will not be using the system at the moment, but will definitely be back to use Betterteam when we have an opening in the future. I WILL be back to use it again! I'd never heard of Betterteam before, but glad I found them when researching online! Thank you!

Very positive experience, the customer support is excellent. Will use again, great service!

Mar 06, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Ability to post in multiple sites at once, one single list of applications to keep under watch, quick and efficient way to add notes and filter candidates. Reaching to candidates in remote locations, to fulfill special hiring needs. Makes the job done, easy. Once you publish your job post, you just need to focus on your real work of interviewing candidates. You don't need to learn multiple systems to publish to different websites.

Cons: At the time of my first job post, I felt a bit not so straightforward (at least for me) how to customize the look of the job post, I needed some testing, but then it worked fine (it is why I left 4 out of 5 stars for "Ease of Use") . It is a tool without many frills, and makes the job done (could look a bit "spartan" per se, but again it is really designed for what it does.

Great Way to Recruit

Nov 21, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Easy to use and large number of responses because the ad goes to various places. Can add and drop easily.

Cons: Nothing negative to add. The software works well, the only function that I need to fine tune is to screen out more applicants that do not meet the minimum requirements.

IT IS INDEED BETTER

Sep 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Our team uses two different types of applicant tracker and BetterTeam seems to be much organized and is better than its competitors. It has a more organized layout and better management options for job postings and received applications. It is easier to use as well.

Cons: Our team found no disadvantages upon using BetterTeam so far. It has aided us well in our tasks.

The number of people I could reach was amazing. i see the résumés when I have free time

Jun 12, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Sending to several tables Ease of use, it is very simple you get a lot of answers because the ad goes to several places. You can add easily. More applicants are obtained. Very good that you email the resumes directly, makes the applicants easier to follow and organize.

Cons: None in the tests I do, I still do not have any complaints. You can improve the part by listing the starting salaries for the candidates. I think there is a better tool than this for this purpose.

Overall: I help make it easier to choose people, it is so easy to use that you can access most of the cover letters and resumes in a single day. The customer service of works excellent. It is very easy to use and the platform is easy to understand. The price is also very attractive.

Definitely worth it, great value, and customer support

Jan 09, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Technically I don't really use their software because they send all the applicants by email to me and I respond to the ones I want and archive the rest

Cons: None

Overall: Customer Support at Butterteam did a great job of transforming our job posting from a general job posting into one that made my wife say, "Dang, I want to come work there!" They made us stand out from the rest then-then after posting to many sites they brought in lots of potential candidates to our company. The response time on any request I have is very quick. We had used indeed before Betterteam and I was not happy with the cost structure $$$$. Betterteam is straightforward with a budget per a week regardless of the views of your posting. I have recommended to three other companies since working with them in the last couple months. I just asked them to write two more job postings as well.

Thanks Betterteam !

Aug 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use, instructions were clear, and really liked the free option.

Cons: Had no troubles with the software or any other related issues.

Overall: Super impressed with the results we received on our first posting. We've used other outlets, including Social Media, and never saw these kinds of results. Well over 75 applicants in a single day - and all real candidates - not ghost accounts to bump the numbers. We know where to go first next time we need additional staff - great service and fast replies ! Being a small business owner this saved us a TON of time and effort. Bravo !

A better way to track applicants; portable and highly organized

Oct 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: As a Human Resource Intern, I was tasked to send out job postings for new applicants. I have tried different software for job postings. With Betterteam, it is easier to determine where to post the jobs necessary in our department. Employee management is also easy and organized. Data are easily stored and found.

Cons: I have not yet found any disadvantages while using this product. I am hoping for further advancement of the product.

Great Customer Service

Dec 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like how easy it is to use the website.

Cons: One update that would be amazing is the ability to re-link our job website to applicants. IE: a person applies for a position that is posted and then is automatically re-directed to our website. It would be great to also have the ability to send mass emails to candidates who have applied for a position.

Overall: The experience has been great.

Excellent and easy

Mar 16, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This made collecting and sorting resumes super simple and efficient. We always received hundreds of resumes for each listing we posted and I was able to review all of them before I emailed the applicant to start the interview and hiring process. Evrytime we ran into a problem or had a question the support team always got back to us quickly and did everything they could to ensure that the issue got resolved . The service as a whole has been an wonderful and useful tool to help us grow our business over the last year.

Cons: The only complaint I had during my time using this service was regarding duplicate resumes when we would post a new job. I wish there was a way for the system to recognize that we had rejected a candidate previously and not allow them to keep applying everytime I posted a new job.

Overall: Allowed us to process many applicants at once during a time when our business is still growing and expanding

None Better

Jan 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Not only did I get way more applicants than I ever expected, but the quality of the applicants was stellar.

Overall: What can I say. I posted a job on Thursday and within a week had 108 applicants. The software is so easy to use that I was able to get through most of the cover letters and resumes in one day. As long as your service continues to operate at this level, there's no reason to use any other job posting service.

And when I asked to talk to a customer service representative to understand how to pause my account, Andy got right back to me and was straightforward and helpful. Thank you!

Recommendations to other buyers: You have designed a powerful, simple, effective job recruitment tool and I am very impressed.

Better Team was the best program for hiring.

Jan 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: it's very easy to use and it wasn't long before we got a very qualified applicant sent over to us. The prices to continue the service are extremely reasonable compared to other programs.

Cons: The only con I could think of was the ability to make a more professional profile. For example adding pictures without having to be "accepted" etc.

Overall: one great hire!

Capterra loader

Very easy to put together a posting. I got over 30 quality responses within days

Nov 06, 2017
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: easy to use, good customer service, no cost (I used the free trial). I had so many responses that no need to extend. Most are local, and candidates seem to have relevant qualifications

Overall: There was nothing especially onerous about using the software. The responses come right into your mailbox so no need to go to the site and the resumes all have phone numbers and emails---easy peasy

I was very pleased with the technology, the service and the end result.

Jul 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Within a short period of time we began receiving resumes. The candidates were of far higher quality than we had received from three professional recruiting firms. Also, when I had a question, the Betterteam staff was very helpful and ensured that I was able to accomplish my objective. The service is highly effective and offers a great value.

Cons: Not applicable--I was really pleased with the software and had a great experience. Thank you for a great product! I will certainly use again in the future in the need arises.

Received Great Results with Betterteam

May 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy and user friendly. In one week I received over 200 Applicants and out of the 200 successfully filled 17 positions.

Cons: I really can't say, didn't have an opportunity to use it to it's full capacity. If I have more of an opportunity in the future maybe I can say what I like least.

Overall: I was able to fill 17 positions and it was so very easy to use.

Owner

Aug 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to use. Where I didn't have enough information, a team member wrote to me and asked for more.

Cons: Required a lot of detail for each section. Other than than, nothing.

Overall: Best applicants came from this site. We posted on others and got candidates that had no relevant qualifications. People seem to be on this site more than the others.

Excellent Service and Positive Results

Dec 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easily to follow up. After you review a candidate, you can choose Like or decline. It's easy for me to track down.

Cons: It's the first time for us to be a member of Betterteam and it takes a little long time to verify the ID.

Overall: We have received highly qualified candidates within one week and we will hire at least 2 from them.

In a matter of 3 days I had over 25 applicants!

Mar 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: That it actually works. I am more confident than ever that I will never lack a supply to find employees ever again!

Cons: I currently did not have the funds/budget to continue with the software but in the trial period I was able to without cost gain over 25 applicants to help me grow my business. This in return will set me up to run my company with greater success and in turn develop the budget to always have great staff with a new hiring policy, I will then return to better team to assist me in this process

The program was easy to maneuver through.

Jun 13, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I have received several responses from interested applicants for leasing consultants, apartment maintenance technicians and grounds keepers.

Cons: There was no where to list the starting salaries for the three different positions we are needing to hire candidates for.

Overall: Having employee prospects send me their applications via email.

Employer Job Posting

Aug 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The supporting materials were wonderful! The site and materials were helpful and well thought out.

Cons: There were no components of this site that I did not value.

Overall: I conducted a job search for an entry level position. It was so easy to submit the announcement, and we received many responses in a short period of time.

My overall experience was positive.

May 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I liked the fact that I was able to target specific areas in need. I also liked that there was an immediate response.

Cons: I really wish the trial period was a bit longer. I would like to be able to recommend that we purchase the software, I would just like to be 100% before I do that.

Ease of Use

Aug 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Everything about the process was simple, the customer support team handled so much of it for me.

Cons: I don't have anything about this I didn't like.

Overall: Reaching out to all different types of employees means having to tailor to each site. Betterteam did that for me and I was overwhelmed with qualified applicants!

Capterra loader

Excellent! We receive hundreds of eligble resumes everytime we post a new job opening.

Jan 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Our work load is constantly changing and we could need more staff at a moments notice and Betterteam has allowed us to post a job one day and have hundreds of applications in our inbox the very next day. Whenever we have run into a problem or had a question (even before we signed up) their customer support has been supportive and gotten us an answer or corrected the issue within 24 hours. I would reccomend this service to anyone looking to hire new staff.

Cons: The only complaint we have had about this software is that we get a lot of repeat applicants who are not actually looking for work but are just applying everywhere for unemployement purposes. I wish that there was a way for Betterteam to divert applications that we had marked as declined previously in our earlier job listings.

Warehouse Manager Custom agronomics

Oct 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to use and streamlined for our Hiring needs..

Cons: Nothing bad to say at ALL.

Overall: WoW. Over 200 applicants in a week were above and well beyond what we expected. We were struggling to get 4-5 applicants a month. It was pure shock when we received over 200 in a week. Bravo betterteams.com

Simple and Organized

Oct 10, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It is simple to use for a newbie like me, but very organized!

Cons: Add'l sifting categories would've helped

Overall: The customer support team is very diligent in checking- in on you and I appreciated that. Without their help, I might not have finished hiring as quickly as I would have wanted.

Successful

Feb 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It was very easy to use. It was seen by many applicants as I got a lot of interested applicants. Staff contacting me via email were very professional. it was good to see they checked out the validity of the business advertising so to eliminate time wasters. It was easy to receive the CVs from the applicants. A cover letter was also received via email from the applicants. You can give lots of detail for the advert and a list of questions to eliminate people you do not want. It guides the employer to give a detailed description of the job. The site is easy to use. I received three potential employees whom I called for interview. I would use this site again in the future. I was very satisfied with the service. The main pro was it was easy to use. I am happy I used Better team .

Beat Bang for your Bucks

Nov 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Betterteam understands their clients are mostly small businesses like me. Their subscription is very

reasonable and very effective. I hired people within a week or so after placing the advertisement. The

support is excellent and I would highly recommend them.

Cons: Easy to find what I needed. I am an old timer but even for me it was not difficult to establish and

find what I needed to do.

Overall: Cost effective and it works!

Excellent service

Sep 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I used it for basic recruiting for some positions I had to fill. Great platform and a swarm of candidates!!

Cons: The dashboard could be improved but overall almost perfect

Overall: Absolutely incredible we will be utilizing you for years to come.

Very user friendly

Dec 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use

Everything was just as advertised.... very honest

No hidden fees

Cons: I had no issues with this website. It was very user friendly

Overall: I received more applicants from Betterteam than any of the other sites that I use.

excellent software for recruiting for quick and easy work

May 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: easy and fast without many obstacles excellent to search and register for jobs a good quality tool its use and handling is very intuitive thanks to its easy handling highly recommended for job search and for employers I recommend it

Cons: Honestly, excellent there was nothing that I did not like about this service and I do not think there is a better tool than this for this purpose,

Amazing service, helped us fill two vacancies in a very short period of time.

May 22, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Logging in and seeing all applicants was amazing. Betterteam allowed us to cast a much wider net than we traditionally use when recruiting new talent to our business.

Cons: Pricing was a bit obscure even after the trial period had ended so knowing how much we were spending monthly and the ability to access invoices from inside the app would be very useful.

Overall: Hired two very qualified applicants extremely quickly.

We were able to find candidates for entry level positions.

Mar 23, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: It is very user friendly and the platform is easy to understand and use. I also think the customer support is top notch. The price point is also very attractive.

Cons: I wasn't able to intergrate it with our ATS system, which was a downfall. I had to cut and paste applicant resumes into our ATS system, which took time and effort.

Overall: Getting a variety of candidates for the more entry level positions.

Better than higher cost recruiting sites.

May 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like that Betterteam emails us the resumes directly, it makes applicants easier to keep track of and organize.

Cons: I have only done a free trial, I do not have any complaints yet.

Great experience!

Sep 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It was very easy to get started and I received a lot of qualified candidate resumes in a short period of time.

Cons: I really don't have anything bad to say about my experience.

Easy, Fast, and Reliable

Jul 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This software provides many services that helped us contact many potential employees. Betterteam made it easy to reach out by instantly replying to resumes and having them come into our office right away for paperwork and interviews.

Cons: I do not have any complaints for this software. At the moment we are working to see what plan works best for our needs.

Amazing

Oct 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ease and simplicity of use was great.

Cons: I did not have any probelems with the software.

Overall: I received numerous qualified candidates. Betterteam was BETTER thank any other site I utilized.

It is great product. You give them the text for the ad and they post it wherever possible.

Apr 30, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: They check the your ad on grammar error, edit and format and make the ad nicer. Then they post it on many websites in internet. Results were amazing. Their service is professional.

Cons: You cannot edit the ad by yourself, for every change you need to contact the customer support, although they act within less than 24h.

Overall: Many candidates for the vacancy in my Subway store.

Great Recruitment Product

Nov 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We use Indeed and Glassdoor for most of our recruitment. I was not familiar with Betterteam and was surprised with the number of responses that I received. I posted 3 jobs and received over 130 candidates in 4 days expressing their interest. And yes, a great number of the candidates were qualified for the initial telephone interview.

Cons: There were no cons, only good things to report.

Overall: I have recommended qualified candidates to be interviewed for all 3 openings. The 3 managers were very pleased with the selection as we try to hire the best candidate to join our team.

Exceptional!

Aug 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It was user friendly and allowed for quick profile/job setup.

Cons: No comment - thoroughly satisfied! No complaints

Overall: We are in the construction business. When we need to hire for our field crews, it is imperative that we are able to find quality candidates quickly. Betterteam delivered over 100 qualified candidates to us within the first week. We have been able add amazing new talent to our teams. We couldn't be happier!

Review

Aug 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: very easy. received more applications than any other site

Cons: I have no complaints about the software. Very easy and worked.

Overall: it was amazing. better than expected.

My experience with Betterteam and the response from potential candidates has been above expectations

Mar 22, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Clarity of content, options to print attached resume readily, view and rate the candidate, view other candidates who applied; very seamless process.

Cons: What we least liked and the only dislike about this software was the fact that it doesn't actually connect the applicant's online application directly to your company's careers website.

Great experience and excellent applicant response

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I received over 50 applications for my open position in less than 24 hours after getting virtually no leads with another job posting site. The dashboard is easy to use.

Cons: Would like to see more information in the list of applications on the dashboard. Also, would like to have a "Maybe" option (in addition to Like and Decline)

Easy to post.

Apr 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use. Posting was very easy and than the resumes start coming via email. Was most surprised on the quantity of qualified resumes.

Cons: Forgot to cancel after position filled so I continued to get billed. When I received the my credit card I used online cancel. That seemed easy enough until I got to this survey. You just could not be satisfied with the 5 stars!

Betterteam Review

Nov 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It was easy to use. BT helped right away. We appreciate it.

Cons: Nothing. Great Program. We enjoyed using it.

Overall: Great application for all employers. We highly recommend it to all growing industries and companies that are expanding. The windfall of candidates is great, and, each resume comes directly to your dashboard indicating skills and designations you need to improve company goals.

Betterteam delivered and beat out our usual job board

Mar 23, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It delivered on the promise of getting us good candidates.

Overall: We usually post jobs on Seek.com.au with varying degrees of luck, this time we tried both Betterteam (for the first time) and Seek. We received a similar number of candidates, but the quality on Betterteam was higher. We did a group interview and shortlisted two great candidates and both were from Betterteam. It took a total of 5 days from posting our job ad to finding the people we wanted. Couldn't be happier with the results. We're always hiring and it's the biggest challenge for us, finding good people and fingers crossed we may have solved that problem for good.

Recommendations to other buyers: I'd recommend giving it a try for sure.

Easy and convenient

May 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Saves so much time and admin work for myself and the team, helps to reach a much wider audience and posts to places we hadn't ever thought of before!

Cons: Could be much clearer that the initial sign up is for a free trial, myself and my colleagues didn't realise this until we received an email about our free trial ending.

HR Recruiter

Oct 01, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The ease of posting jobs- And that there were many responses to posted jobs

Cons: The software was great and I had no issues

AMAZING! It took no time at all to have qualified candidates flooding our email!

Jul 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Super easy to use! I like the fact that I can simply copy and paste my ad and then I don't have to worry about it after that point!

Cons: Haven't found anything yet! Because of the ease of the software, I can tell you I don't dread logging on to see how things are coming along.

Overall: An incredible amount of qualified candidates!

Really great experience - Position filled.

Oct 24, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It's a great software platform that does what it says. No extra bells and whistles that just just get in the way. The most important part is the custom service that is second to none. This is a smaller company focusing on customer service, yet maximizing the "power" of the big guys like Indeed or Monster.

professional and easy to use. quick customer service!

Oct 30, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: this software was easy to use. I also liked that the customer service was very quick and helpful. i would use it again.

Once i created my job - i was able to receive several qualified applicants

May 23, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Pros: Would've preferred to edit an existing job - vs. starting from scratch. Received lots of qualified candidates with resumes - so that made it easy for me to send to someone else to review.

Cons: Could have been made simpler - - to create job, should be able to edit - and just stop vs. cancelling.

So think some minor adjustments could be made.

Easy to use. Fast customer service when necessary. Well worth the investment.

Mar 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Received many high quality prospects without having to hire HR manager. More cost effective than posting on job board myself. Platform very user-friendly.

Cons: Received many poor quality resume submissions such as those from people living in India. However, Betterteam platform made it easy to sift through these.

great

Oct 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: customer service and the resume's we received

Cons: i had no problems except getting past this question

Overall: great!!

Very successful lots of responses

Jun 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use took me almost no time to use and they helped me perfect the postings to make sure they made sense and laid out the jobs I was filling neatly.

Cons: I think it was great I had no issues the only issue would be that I got too many responses and was overwhelmed but that was not a problem.

Great experience and good customer service

Feb 28, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use. Intuitive with good customer support

Cons: Expensive.

Overall: I signed up for betterteam with the intention of hiring 4-5 people for a warehouse position. Within 5 days I had 11 qualified candidates and have met my hiring quota. The issue I had with my company is the monthly charge was too much to handle. If the money were plentiful I would definitely sign up for another month.

Better Team Works as advertised. I had multiple applicants for the positions quickly.

Jan 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I had multiple applicants for the 3 positions i advertised for extremely quickly. You can flag the ones you like and refer back to them.

Cons: Only issue i had was some applicants were not reading the required experience. So i received a few resumes that were of no use.

Overall: Quickly received applicants

Overall it has been great.

May 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to upload PD and decide which positions we want to post. Easy to review candidates who apply.

Cons: My least favorite part about the site is that I have not been able to re-open positions. Also it is difficult to go back and forth between posting the job, and going back to our list.

I posted a job and the applicants started coming in right away.

Mar 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The verification was quick and easy. Once I was verified the leads were pouring in hourly. We found a suitable candidate very fast

Cons: It took too long from the initial posting before it was live in your website. I posted on a friday initially, and I didn't receive leads until Tuesday.

I received 96 resumes in less than 24 hours of my job posting.

Jul 16, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It was easy to navigate through the responses I received and weed them down to the ones we wanted to speak with. I loved the tips I received on interviewing. I don't have to interview often so it was nice to have a refresher.

Cons: It would be nice if the chat was available at different times. I'm in the office an hour or so before they get started. I couldn't find information on a few questions I had (like do applicants get a message if I decline their resume.)

Strong Application - Highly Recommend

Oct 31, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: 1) Easy to Navigate UI

2) Easy to Manage multiple postings

3) Speed to review applicant resume, file, and have immediate access was strong

4) Access to dozens and dozens of job boards

Cons: 1) Only piece, which I believe is in development, was the ability of the recruiter to edit the resume; Right now this edit needs to be submitted directly through a 'ticket' process

2) Exposure to which job sites these actually were - they highlight the big ticket ones such as indeed, google jobs, etc. but having additional context or ability to refrain from posting to all sites might be beneficial in the long run

Overall: Positive - very positive!

Didn't get enough time to get to fully equip with the software. But it is a great software.

May 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: After you have set your platform, it's simple to use.

People really apply for jobs, I see it's effectiveness after a job post is accepted. So I think i'm Likely to use it again and I would recommend it to other people with small businesses who need immediate help with employees. Thanks betterteam

Cons: Trial time is not enough. At least a month of trial time so someone really get to see an impact rather than a week and then you have to upgrade to a paid plan.

Quick, Easy and Effective

Mar 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Reaches out to several sites. customer service executive was quite helpful in answering all questions that the team asked.

Cons: There was a cap on candidates. And for the yearly subscription that's paid in full up front, you do not get any money back if you cancel early.

It's been pleasant. We've managed to find some candidates for the job

Nov 15, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: How they managed to post our post to multiple hiring sites, we managed to find candidates from a diverse range of sources

Cons: The response we got was meager from time to time. Occasionally we need more responses from the job market in order to make a reasonable selection.

Excellent platform to get quality candidates

Jul 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Good and easy to use features. Would recommend to every recruiter. It is the best software I have used so far. Very impressed!!!!

Cons: Do not see any Cons, as this software gives you a free start to see how you go about with your postings and then decided.

Hiring Gem

Feb 23, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: We had not had to hired a new employee in our office in years. The old school days of placing an add in the local newspaper and fielding out dozens of unqualified applicants was not practical or appealing. We found Betterteam online and decided to give them a"test drive". The ease of use signing up, the help writing a modern job post, & the cost of having our ad placed on multiple sites, was very appealing.

We received a couple of dozen resumes with largely qualified applicants to the job position available. So easy, and we could not be happier. The Betterteam experience was terrific!!

I received a phone call back to answer some of my questions late on a Sunday afternoon - impressive!

Jun 28, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Quantity of resumes received was quite good. I typically had quite a few to review each evening.

Cons: Quality of resumes somewhat poor due to no prescreening question requirements.

Overall: Quantity of resumes received which gave me some options

Was excited got the most leads from your site.

Jun 19, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It was user friendly. I like how you could organize the candidates in likes and dislikes. We got a lot of response.

Cons: I wish you could respond to candidates with a decline email. It would be helpful to have a few more user tools as well as setting or profiles.

Clean, Efficient, eat to pickup

Jul 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Eliminates the hassle of applying on several job portals, instead it brings all the candidates to me.

Cons: The UX/UI features could afford to be a little better, but even then it's not an eyesore. It's still neat and easy enough to operate.

Love this site. Easy to Navigate through and provides good candidates.

Jun 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Quality Candidates and Easy to Use. The Help feature is also great. Customer service is excellent.

Cons: That you have to pay 12 months in advance. I am a small company and my budget sometimes doesn't allow to pay for services annually.

Very easy to use and a LOT of applicants. Far more then any other service I have tried.

Sep 21, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Price and volume of applicants, extremely good value. Great customer service and easy to use and navigate platform.

Cons: It appears that the team is still working out a few kinks but this doesn't affect the number of leads/quality of the service.

My experience with your service has been outstanding compared to other hiring sites

Dec 01, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Using this service and software, what I like most was the ease of use, the ease of the set up process and the communication from the site to us remotely. As well ... the customer service is excellent and very professional !!

Very simple to use and great results

May 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ease of one single point of entry and multiple avenues of exposure. Good check in and great support. Posting was simple and software was easy to navigate. Wonderful experience and will definitely use again.

Cons: There honestly wasn't anything that I did not like about this service and do not feel that there should be a minimum amount of characters required in any of the responses for the review.

Overall: Great candidate selection.

I was very happy with how many responses we received. I was able to hire someone within a week.

Jul 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It was really easy to submit my job posting and the customer service team was very helpful when I had questions.

Cons: I would have liked it better if I could have paused the job as I received so many responses my inbox was jammed.

Very responsive customer service. Ease of use key to continuing our use of Betterteam.

Jun 20, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The ability to see the candidates' resumes from the initial email is extremely helpful. Also helpful to be able to refer back to previous candidates.

Cons: I sometimes have difficulty finding my way back to where I can ask questions, view invoices, and other general questions.

Excellent in helping find our new hire!

Mar 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Super easy. It was so nice to fill out one form and have it published to many sites. Made my life much easier. Customer support/help was excellent and answered any questions I had within minutes.

Overall: Easy to use. Great support.

Great. Was able to find lots of candidates

Jun 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: it features everywhere which get more candidates. Great customer service. They always make sure their customers gets what they need.

Cons: More on self editing post. Like when I post a job, I have to bother someone else to edit the post...

Betterteam is a cost effective solution for finding qualified candidates.

Mar 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I liked how many qualified candidates replied to our job posting and it was easy to sort through them.

Cons: I can't say that I found any cons. Everything worked like it was supposed to and customer support is very eager to help.

Very pleased with betterteam!

Mar 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: What I liked most about betterteam is that it gave us many responses and we filled our position with this site.

Cons: There is nothing I didn't like about betterteam. I am very pleased with the outcome of using this software!

Fast, Easy, and Great Applicants

Mar 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Super easy to use, very hands off - they send you the resume to your email and everything is saved on their dashboard. I received 10 resumes in the course of 6 days. I am so glad I found Betterteam.

Overall: a new hire!

W/in one day received 30 applicants, w/7 highly qualified applicants and interviewed 5 of them.

Feb 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The resumes of applicants were sent directly to me. I didn't have to go looking for them. The job selection recommendations were very helpful. Based on your recommendations, I did telephone interviews to weed out applicants and was then able to focus on only the highly qualified applicants

Cons: I had a difficult time shutting off the resume feed - the 'gear' to stop the resume flow was not working.

Overall: The job applications process recommendations were excellent. I used the appointment tool they recommended and could easily have applicants sign up for interviews based on my telephone conversations with the most highly qualified applicants.

Just what I expected.

Jan 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

Pros: The software was clean and easy to use. I was looking for an easy to use, clean and intuitive solution.

Cons: I was unaware that this was a free trial offer. Perhaps that could have been made a bit more clear.

Overwhelming response

Feb 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Free trial really easy to use, over 100 applications received via betterteam customer support responded well

Overall: Experience was all very positive customer support very helpful too easily navigated around to post vacancies

I found Betterteam excellent to work with and it brought us over 100 applicants to our position.

Jun 06, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, even for a novice. Allowed us to fully explain the position open and brought us a reach we would not have achieved otherwise. I had to switch out some of the content mid stream and this was very easy to do working with customer service.

Cons: Wished I could have added our logo to our post. I also had to utilize tech support to discontinue the post once the position was filled. It would be nice if you could do it yourself.

Overall: we hired a new front desk receptionist using this software and I am hoping she is a member of our staff for years to come..

Betterteam definitely helped us reach more applicants than other sites & programs.

Dec 07, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It was incredibly easy to start up for our small business. Other sites charge a hefty fee for a single post which generally gets buried in spam.

Overall: It did exactly what we needed it to do at a fair price.

Capterra loader

JBTS Inc.

Aug 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It was easy to maneuver through, and the presentation was inviting to the user.

Cons: Wasn't sure what the like and disapprove buttons actually did, other than maybe mark the candidates?

Overall: I received many quality applicants for the position I posted. I was pleased at how easily it was to then download their resume, and correspond with the candidates. I also used the trial, but would not have blinked an eye at spending for one job posting.

Great Support

Oct 10, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy to post your job openings and review my posting

Cons: Not able to edit my post by myself was very frustrating trying to figure that out. But was later helped by staff

Overall: Hiring the best candidate for a job position. The offer of a trail run and extended trail was very helpful to me. I do not have a budget for hiring at this moment but this experience help me to put that in my next budget

Capterra loader

Simple system that got us tons of applicants in just a few days.

May 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We needed to fill one position, so I used the one-week free trial. The interface was slick and easy. We got about 100 applications for an admin/bookkeeper position within a week. The applications were of varying quality, but that's nothing to do with Betterteam -- that's just the "click to apply" world we live in now. (About a tenth of the applicants bothered to write a cover letter -- come on people!) We were able to fill the position with a great candidate without going to a paid version, but next time we need to hire someone I'll definitely go back to Betterteam -- hopefully we'll start growing enough that we need the paid service!

Cons: I wanted to see which job site the applications came from, but I believe that feature is only available on the free plan.

Overall: Was able to hire a great candidate much more quickly than if I had to manage multiple job boards myself.

Great value!

Oct 24, 2018
3/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: They have a low, flat monthly rate for unlimited job posts. It was easy to set up. I received an email alert each time someone applied to one of our positions.

Cons: It doesn't link to our ATS. If I really like a particular candidate, I had to contact him/her and request that they submit their resume through our database.

The quality of the candidates was only mediocre. I only had the free trial, so maybe I didn't give it enough time. Some candidates did not submit cover letters, and those that I did receive were generic, with no indication that the candidates knew anything about our organization, had any interest in our mission, or even read through the job description. There appeared to be no feature where I can make a cover letter mandatory.

Recruiting Simplified

Aug 23, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Finally! A platform to reach multiple recruiting avenues through one database! I was skeptical, until the applications started flowing in. Just..... THANK YOU!

Cons: You can scroll down the list applicants, but can scroll up the list (only a "next candidate" button available, no "previous" button. When you want to compare resumes, you have to exit to the main page, and then go back in. Not a big deal when looking at the overall functionality tho.

Overall: Expediting the dreaded recruiting process. Simple, easy, productive. Loving it.

Capterra loader

betterteam is a good application to publish jobs to search for professionals in several websites

Apr 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It has an excellent communication interface with the user. both from your web application to your mobile application, perfect to find professionals for specific jobs in various websites

Cons: Betterteam should be developed in several languages to expand its clientele. is the only application of this style in the market

Great Service at a Great Price

Mar 02, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Betterteam exceeded my expectations. We were able to reach so many people with our ad to hire a Mechanical Engineer than we were able to do on our own. The system is easy to use and understandable. I had to deal with customer service due to an error on my part, not canceling the ad once we hired someone who applied through Betterteam. They were extremely understanding and gave me my refund for the full amount. We will be using them again and again for our hiring needs.

Quality service!

Aug 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The site was user friendly and very easy to use with additional support coming from the well informed team on wording, target audience and job outlines.

Cons: Not applicable! Loved it and will use it again as well as recommend to colleagues.

Overall: We had numerous submissions for the job posting and recruited a candidate with the exact qualifications we were seeking.

I love the service!

Jan 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I got the resume and before opening the resume a few sentences about the applicant I really enjoy the number of resume received

Easy to use, ad posted quickly

Aug 21, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use--I had my ad set up within 15 minutes and approved and posted the same day. Customer service was also very responsive.

My pros and cons

Apr 25, 2017
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Comments: Pros: Friendly staff, quality line of candidates and resume, we did hire someone shorty after using the site. We tried Indeed and some other sites . Very pleased with the services.

I think the internal board can use a few upgrade as it feels like your just in an empty room, also the ability edit your job posting would be nice and we try to find the right ads or words that will attract the right candidate.

Excellent Source of Qualified Leads at affordable cost for small business with no pressure!

Nov 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The majority of the leads were qualified.

We received over 60 free leads, as promised with no pressure to sign up and no mandatory up front payment source.

I will definitely be purchasing one of the many affordable subscriptions soon when we put our next job post up.

Betterteam is also extremely reasonably price for a small business.

Cons: Honestly... Nothing. I couldn't have been more satisfied, especially after having tried at least 6 other forms of job advertising, with no measurable results.

Overall: 100% Satisfied with Cost, Leads, Support, Ease of Use, Fulfilled Promises and the Trial Period. Highly Recommend for Small Business.

MetLife customer service rep

Feb 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: I created a job posting profile to recruit an insurance agency office manager/customer service rep. Rep with Betterteam provided a 30-45 phone consultation helping to redesign the posting and leverage the best recruiting territory. I had over 90 applicants in 4 days, narrowed this down to 6 phone interviews, down to 4 in person, and 2 perfect applicants. This service is reasonably priced and offer great value.