# Page 8 | Betterteam Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Betterteam the right Recruiting solution for you? Explore 299 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/155639/Betterteam/reviews

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Betterteam

4.8 (299)

[View alternatives](https://www.capterra.com/p/155639/Betterteam/alternatives/)

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Last updated March 13th, 2026

# Page 8 - Reviews of Betterteam

## Showing most helpful reviews

Showing 176-200 of 299 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SP

Shannon P.  
Operations Director  
Food & Beverages  
Used the software for: I used a free trial

### "Ease of Use"

August 6, 2018

5.0

Reaching out to all different types of employees means having to tailor to each site. Betterteam did that for me and I was overwhelmed with qualified applicants!

Pros

Everything about the process was simple, the customer support team handled so much of it for me.

Cons

I don't have anything about this I didn't like.

Review Source

JT

Joan T.  
Executive Assistant  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Quick, Easy and Effective"

March 16, 2018

5.0

Pros

Reaches out to several sites. customer service executive was quite helpful in answering all questions that the team asked.

Cons

There was a cap on candidates. And for the yearly subscription that's paid in full up front, you do not get any money back if you cancel early.

Review Source

DC

Deryk C.  
Administrative Assistant  
  
Used the software for: 6-12 months

### "It's been pleasant. We've managed to find some candidates for the job"

November 15, 2017

4.0

Pros

How they managed to post our post to multiple hiring sites, we managed to find candidates from a diverse range of sources

Cons

The response we got was meager from time to time. Occasionally we need more responses from the job market in order to make a reasonable selection.

Review Source

PT

Peggy T.  
  
  
Used the software for:

### "Hiring Gem"

February 23, 2017

5.0

We had not had to hired a new employee in our office in years. The old school days of placing an add in the local newspaper and fielding out dozens of unqualified applicants was not practical or appealing. We found Betterteam online and decided to give them a"test drive". The ease of use signing up, the help writing a modern job post, & the cost of having our ad placed on multiple sites, was very appealing. We received a couple of dozen resumes with largely qualified applicants to the job position available. So easy, and we could not be happier. The Betterteam experience was terrific!!

Review Source

VR

Verified Reviewer  
Payroll Administrator  
  
Used the software for:

### "Got lots of leads in a short period of time"

May 18, 2018

5.0

Good leads on potential employees.

Pros

That it reaches a lot of people and different hiring sites so it saves me time from having to post on many sites and in turn saves me money.

Cons

Haven't used it enough to form an opinion as I only posted one job using the one week free trial.

Review Source

MC

Mishn C.  
Admin.  
  
Used the software for:

### "Didn't get enough time to get to fully equip with the software. But it is a great software."

May 24, 2018

5.0

Pros

After you have set your platform, it's simple to use. People really apply for jobs, I see it's effectiveness after a job post is accepted. So I think i'm Likely to use it again and I would recommend it to other people with small businesses who need immediate help with employees. Thanks betterteam

Cons

Trial time is not enough. At least a month of trial time so someone really get to see an impact rather than a week and then you have to upgrade to a paid plan.

Review Source

MR

Michelle R.  
Office Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Was excited got the most leads from your site."

June 19, 2017

5.0

Pros

It was user friendly. I like how you could organize the candidates in likes and dislikes. We got a lot of response.

Cons

I wish you could respond to candidates with a decline email. It would be helpful to have a few more user tools as well as setting or profiles.

Review Source

AD

Alifiya D.  
Internal Recruiter  
  
Used the software for: Less than 6 months

### "Excellent platform to get quality candidates"

July 26, 2018

5.0

Pros

Good and easy to use features. Would recommend to every recruiter. It is the best software I have used so far. Very impressed!!!!

Cons

Do not see any Cons, as this software gives you a free start to see how you go about with your postings and then decided.

Review Source

TK

Tom K.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "I received a phone call back to answer some of my questions late on a Sunday afternoon - impressive!"

June 28, 2018

4.0

Quantity of resumes received which gave me some options

Pros

Quantity of resumes received was quite good. I typically had quite a few to review each evening.

Cons

Quality of resumes somewhat poor due to no prescreening question requirements.

Review Source

AO

Angela O.  
Owner  
  
Used the software for: Less than 6 months

### "Very easy to use and a LOT of applicants. Far more then any other service I have tried. "

September 21, 2017

5.0

Pros

Price and volume of applicants, extremely good value. Great customer service and easy to use and navigate platform.

Cons

It appears that the team is still working out a few kinks but this doesn't affect the number of leads/quality of the service.

Review Source

SR

Sean R.  
Warehouse Manager  
Warehousing  
Used the software for: I used a free trial

### "Warehouse Manager Custom agronomics"

October 1, 2018

5.0

WoW. Over 200 applicants in a week were above and well beyond what we expected. We were struggling to get 4-5 applicants a month. It was pure shock when we received over 200 in a week. Bravo betterteams.com

Pros

Very easy to use and streamlined for our Hiring needs..

Cons

Nothing bad to say at ALL.

Review Source

NC

Nadia C.  
Hiring Manager  
Food & Beverages  
Used the software for: I used a free trial

### "Simple and Organized"

October 11, 2018

5.0

The customer support team is very diligent in checking- in on you and I appreciated that. Without their help, I might not have finished hiring as quickly as I would have wanted.

Pros

It is simple to use for a newbie like me, but very organized!

Cons

Add'l sifting categories would've helped

Review Source

AM

April M.  
Executive Admin  
  
Used the software for: 6-12 months

### "Very responsive customer service. Ease of use key to continuing our use of Betterteam."

June 20, 2017

5.0

Pros

The ability to see the candidates' resumes from the initial email is extremely helpful. Also helpful to be able to refer back to previous candidates.

Cons

I sometimes have difficulty finding my way back to where I can ask questions, view invoices, and other general questions.

Review Source

RA

Ryan A.  
Business Development Associate  
Information Technology and Services  
Used the software for: Less than 6 months

### "Clean, Efficient, eat to pickup"

July 27, 2018

5.0

Pros

Eliminates the hassle of applying on several job portals, instead it brings all the candidates to me.

Cons

The UX/UI features could afford to be a little better, but even then it's not an eyesore. It's still neat and easy enough to operate.

Review Source

WP

Wanda P.  
Staffing Coordinator  
  
Used the software for: Less than 6 months

### "Love this site. Easy to Navigate through and provides good candidates."

June 22, 2018

5.0

Pros

Quality Candidates and Easy to Use. The Help feature is also great. Customer service is excellent.

Cons

That you have to pay 12 months in advance. I am a small company and my budget sometimes doesn't allow to pay for services annually.

Review Source

fL

fawn L.  
project manager  
  
Used the software for: Less than 6 months

### "Great. Was able to find lots of candidates"

June 27, 2017

5.0

Pros

it features everywhere which get more candidates. Great customer service. They always make sure their customers gets what they need.

Cons

More on self editing post. Like when I post a job, I have to bother someone else to edit the post...

Review Source

LD

Lori D.  
Director of Wedding Sales  
  
Used the software for: Less than 6 months

### "We decided to try Betterteam based on online reviews. Excellent results!"

December 6, 2017

5.0

This simplified our hiring process. We were able to reach a much larger pool of qualified candidates. I appreciated the ability to set up a corporate account and with multiple postings. We also set up an internal email to distribute where the responses filtered which made it easy for management review. It worked great and we will defiantly use Betterteam for future postings.

Pros

The mobile version w/ Like/Decline feature allowed me to quickly rate candidates for follow up. Support staff were readily available via instant chat. They provided immediate email confirmation to changes when chat was completed. Quality of applicants has greatly improved using this service.

Cons

I did not have any issues using the software. A few times, there was overlapping information showing on home screen but easy to navigate around.

Review Source

VR

Verified Reviewer  
Director  
  
Used the software for: Less than 6 months

### "Absolute waste of time"

July 13, 2018

1.0

Pros

There were absolutely no pros for this. There were alot of emails over a week that wasted my time. Would have been better with an upfront explaination of how it worked

Cons

After many emails back and forth i was finally made aware that you can not advertise jobs for another country(australia) unless you have a presence in that country(South Afria)

Review Source

JR

Janice R.  
Director of Operations  
Education Management  
Used the software for: I used a free trial

### "Great Experience"

January 17, 2019

5.0

Betterteam provided us with the opportunity to reach a larger pool of job applicants than we had previously had access to at little/no cost.

Pros

Within hours of posting jobs, we had multiple applicants.

Cons

We have no complaints at this time--our experience was positive.

Review Source

CA

Christine A.  
Director of Operations  
  
Used the software for:

### "Very simple to use and great results"

May 2, 2018

5.0

Great candidate selection.

Pros

The ease of one single point of entry and multiple avenues of exposure. Good check in and great support. Posting was simple and software was easy to navigate. Wonderful experience and will definitely use again.

Cons

There honestly wasn't anything that I did not like about this service and do not feel that there should be a minimum amount of characters required in any of the responses for the review.

Review Source

SF

Salvatore F.  
Store Manager  
  
Used the software for: Less than 6 months

### "My experience with your service has been outstanding compared to other hiring sites "

December 1, 2017

5.0

Pros

Using this service and software, what I like most was the ease of use, the ease of the set up process and the communication from the site to us remotely. As well ... the customer service is excellent and very professional !!

Review Source

DS

David S.  
Owner  
Retail  
Used the software for: Less than 6 months

### "I needed a small and cheap way to let folks know about a retail trainee position. Great tool."

March 30, 2018

5.0

Time savings and a small candidate pool to draw from.

Pros

The easy of use and the to be honest the entry level cost. I was able to cut, paste, and post within a few minutes. I was not over whelmed with junk resumes so it served as a great time saving on both ends of the project.

Cons

I was unclear on the scope of the service I was actually getting form my efforts. I would recommend a basic FAQ page to list the benefits of the product.

Review Source

SP

Suzanne P.  
owner  
Events Services  
Used the software for: I used a free trial

### "Amazing and Highly recommend"

February 11, 2019

5.0

I have solved my employee shortage problems. The quality of applicants are amazing. The qualified applicantsare outstanding.

Pros

user friendly and amazing response from candidates. Also ease to set up.

Cons

I cant think of one con, I like everything about it.

Review Source

TD

Trisha D.  
Manager  
  
Used the software for: Less than 6 months

### "I was very happy with how many responses we received. I was able to hire someone within a week."

July 13, 2018

5.0

Pros

It was really easy to submit my job posting and the customer service team was very helpful when I had questions.

Cons

I would have liked it better if I could have paused the job as I received so many responses my inbox was jammed.

Review Source

GK

Geoff K.  
Tech Guru  
Retail  
Used the software for: Less than 6 months

### "Betterteam is a cost effective solution for finding qualified candidates."

March 20, 2018

5.0

Pros

I liked how many qualified candidates replied to our job posting and it was easy to sort through them.

Cons

I can't say that I found any cons. Everything worked like it was supposed to and customer support is very eager to help.

Review Source

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