# Toast Payroll & Team Management Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Toast Payroll & Team Management Software - reviews, pricing plans, popular comparisons to other Human Resources products and more. Source: https://www.capterra.com/p/155642/eStratEx --- # Toast Payroll & Team Management Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Toast Payroll & Team Management ## What is Toast Payroll & Team Management? Toast Payroll and Team Management is HR solution that provides integrated payroll, team management, and employee scheduling solutions to help businesses simplify operations and save time. The software offers streamlined onboarding, payroll processing, scheduling, time tracking, tip pooling, and human resources tools to help businesses manage employees efficiently. ## What is Toast Payroll & Team Management used for? [Human Resources](https://www.capterra.com/human-resource-software/)[Payroll](https://www.capterra.com/payroll-software/)[Reporting](https://www.capterra.com/reporting-software/) Top alternative Featured Overall rating Based on 21 user reviews Reviews sentiment Positive 62% Neutral 14% Negative 24% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Toast Payroll & Team Management?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.toasttab.com&name=Toast Payroll & Team Management) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Toast Payroll & Team Management 3.5 (21) VS. [4.9 (4,274)](https://www.capterra.com/p/205015/Deel/reviews/) Starting Price Contact vendor Starting Price $5 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.4 (21) Ease Of Use 4.8 (4,274) Value For Money 2.7 (15) Value For Money 4.7 (3,924) Customer Service 3.0 (16) Customer Service 4.7 (4,026) ## Toast Payroll & Team Management alternatives Highest Rated [4.9 (4,762)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (1,837)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.8 (3,935)](https://www.capterra.com/p/116050/Patriot-Software/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (4,202)](https://www.capterra.com/p/131882/Gusto/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/155642/eStratEx/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Payroll Management 3.2 (10) 50.00% of 10 reviewers that rated this feature as important or highly important Manage employee salary processes, data, taxes, and records administration efficiently Benefits Management 2.6 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Record employee's benefit plans and selections throughout career progression Reporting/Analytics 3.1 (8) 37.50% of 8 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Employee Database 3.4 (7) 28.57% of 7 reviewers that rated this feature as important or highly important Electronic storage of staff/employee contact information and job status in a centralized repository Applicant Tracking 2.0 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Find and manage potential candidates and their applications and resumes through the recruiting life cycle Compensation Management 3.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Manages compensation such as salary, bonus, and benefits processes, aligning with policies Toast Payroll & Team Management 32 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Find and manage potential candidates and their applications and resumes through the recruiting life cycle Automatically create schedules based on business needs or employee availability and qualifications Record employee's benefit plans and selections throughout career progression Track and manage schedules and meetings via an integrated calendar Manages compensation such as salary, bonus, and benefits processes, aligning with policies Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Graphical representation of data Electronic storage of staff/employee contact information and job status in a centralized repository Track employee schedules, availability, and performance across projects and tasks Centralized storage for employee data, records, and performance metrics Assign working shifts or tasks to employees based on their availability Software that is accessible through the cloud with an active internet connection Automates core HR functions such as talent management, employee evaluation and learning management Access the system via a mobile application Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Manage employee salary processes, data, taxes, and records administration efficiently View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Receive system updates as soon as any changes are made Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data Reports specific to sales analysis for trends and strategies Managing and trading shift details between employees Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors Track and manage employee's work hours to improve payroll accuracy Track and manage employee time-off, vacation, and sick leave requests Track the amount of time spent on a job or task Review data from past periods to reveal recurring tendencies and predict future performance Interact with data visualization elements, such as charts and graphs, to drill down into data Get Advice We can help you find the software with the features you need. Features 3.2 (21) 3.2 Based on 21 reviews ## Pricing Value for money 2.7 (15) ### Starting price Contact vendor for pricing Free trial not available Value for money 2.7 (15) 2.7 Based on 15 reviews ## Integrations [ Displai](https://www.capterra.com/p/183003/Displai/)[ Sling](https://www.capterra.com/p/142542/Sling/)[ DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/)[ GrubHub](https://www.capterra.com/p/210141/GrubHub/)[ Craftable](https://www.capterra.com/p/200434/Craftable/)[ Marketman](https://www.capterra.com/p/136439/Marketman-Restaurant-Inventory/)[ Vestwell](https://www.capterra.com/p/189123/Vestwell/)[ Harri](https://www.capterra.com/p/154168/TeamLive/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.0 (16) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.0 (16) 3.0 Based on 16 reviews ## User reviews Overall rating 3.5 Based on 21 reviews Filter by rating 5(5) 4(8) 3(3) 2(3) 1(2) Mentioned topic Sorted by most recent AU Anonymous User Shift Lead Food & Beverages ### "All-in-one; Can be Confusing" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 April 13, 2026 Pros Toast conveniently combines all onboarding materials into one platform that can be accessed by both new employees and the hiring managers. It walks new employees through required paperwork and allows them to upload supporting documents through the site. Cons The instructions for users could be more simple and clear. As an employee, I struggled to understand what the onboarding was asking me to do, especially with tax forms. I had a harder time using toast to fill out tax onboarding forms than I do with the regular forms. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Executive chef Food & Beverages ### "Toasting toast " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 March 14, 2026 Overall I would choose it over other systems I have used. It’s easy to use and integrated. You don’t need a lot of training Pros I like how streamlined and user friendly toast is it makes it idiot proof. I feel like a lot of training isn’t needed Cons There is not much I can think of that I liked the least I think it’s a good program. I’ve used others and they are not intuitive Switched from [Clover](https://www.capterra.com/p/226864/Clover/) Better product more user friendly than clover Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AG Antavea G. HR Director Food & Beverages ### "Good System for Company's that Don't Need Flexibility" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 2/10 February 18, 2026 Overall, a 2/5 stars due to some easily accessible features but not really having the flexibility or ease of use that would make using Toast worth it other than the fact that it integrates easily with Toast POS. Pros I like the simplified look of Toast Payroll and how easy it is to sync everything to the POS. Being able to easily go in and manage employees' information and make information manageable for their managers. I love that you can easily create a careers website and have some customizable features to showcase on the company's website. They answer customer service calls in a timely fashion not ever on hold. Cons Nothing is really customizable. There are specific reports that HR has to pull on a monthly or weekly basis and it is not easy to create reports with Toast. There is not flexibility with security permissions. Recruitment is not an easy process and does not integrate with other job boards other than the careers website for the company. The onboarding experience is nice for adding new users but it is difficult to create onboarding packets for different roles and you cannot add in fillable pdfs or other information that will flow into the employee's profile. Also, the signature feature for onboarding could use revamping. There is no place to add in quick notes about employee's to keep a running log. Also, it is hard to open an employee's profile and see their lifecycle at the company and why separation occurred without going to 20 different places to get the full story. Customer support is not that great either, they will answer your questions, but the solution typically is that they are not able to do what is asked and it's typically something that is a common ask for HR needs. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) easy to keep everything in one system and were already using Toast POS. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LD Lindsey D. Manager Food & Beverages ### "Has all the tools, but not user friendly. " 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 March 13, 2025 Currently using toast and toast payroll to complete daily tasks, time, and money management for myself personally and for my teams payroll through TOAST POS. Pros Has all of your tax forms, I’d, info, pay stubs, and hours all accessible if you are able to find it. Cons Extremely glitchy and hard to find different bits of info. It’s all there, it’s just a matter of figuring out how to access it all. Not a navigation friendly site. Alternatives considered [Square Payroll](https://www.capterra.com/p/170266/Square-Payroll/) Reasons for choosing Toast Payroll & Team Management It’s integrated with our TOAST POS and made the most sense at the time. However TOAST’s frees for credit card processing have become absurd and I’m not sure we want to continue with them, but switching systems is a HUGE pain. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 17, 2025 Hello Lindsey - We value your feedback and are always looking for ways to improve. Your input helps us refine our platform to better serve users like you. SR Sam R. Owner Food & Beverages ### "Exactly what a small business needs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 17, 2023 From the time I inquired about it until today, every person I have interacted with has been knowledgeable and very helpful - very accommodating and they always communicate using understandable verbiage for the novice payroll person. Pros It is very comprehensive but not overwhelming like Quickbooks. The tech support is amazing. Cons 1\. We start getting reminder and "late" notices beginning Thursday but we do not run payroll until Monday.There is not really anything I don't like. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Quickbooks was very expensive and the cost seemed to go up every year. It was much more comprehensive than a small business needs. Reasons for choosing Toast Payroll & Team Management I love that it is integrated with our POS - One stop shop Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 16, 2023 Thanks for sharing your feedback. Glad to know we've been able to meet your needs as a system. If you haven't already, please join us at community.toasttab.com to connect with other industry leaders and learn more about what's new at Toast. See you there! AC Angel C. GM Hospitality ### "still figuring it out" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 May 11, 2023 Pros We have recently integrated PTO into our toast payroll. i love being able to answer PTO questions easily for the staff. Online pay-stubs and tax documents are fantastic. Cons It took a bit of time to figure out how to request PTO. Maybe, because i was doing oit from a phone. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 16, 2024 Hi there, thank for you for sharing your feedback and experience using Toast. AR Ana R. Admin Restaurants ### "Look elsewhere" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 March 14, 2023 I don't think there is one part of their system that functions well. The tip manager is horrible to use, the time away from work function doesn't sync up to payroll and it'll deduct employees twice, most changes made on Payroll do not sync to POS and we constantly had issues with the benefit dashboard. Pros I liked the false feeling that I had in the beginning thinking that if we followed the instructions provided to us that there wouldn't be any mistakes. Cons We had a lot of W2s generated by Toast with incorrect earnings and tax information. They're also really slow to get back to you whenever there is an internal issue with the system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 31, 2024 Hi Ana, were sorry that this was your experience. We appreciate your feedback and will pass it along to our team. PH Paul H. Owner Hospitality ### "New Restaurant - so glad we made the switch before opening" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 4, 2023 Excellent experience so far, we couldn't be happier with our choice of Payroll and POS software. Pros Toast Payroll is integrated with Toast POS, so running payroll is seamless. The historical data of previous pay cycles and multiple reports helps with future budgeting and planning. Any issues or questions that arise, a simple phone connects you with the nicest operators ever and fixes the problem. Cons Lots of features to learn and/or utilize, but that's not necessarily a bad thing :) Switched from [CAKE POS](https://www.capterra.com/p/143463/Cake-POS/) Cake was incredibly cumbersome to even set up. We luckily switched to Toast prior to opening. Alternatives considered [CAKE POS](https://www.capterra.com/p/143463/Cake-POS/) Reasons for choosing Toast Payroll & Team Management Better customer service and hardware - handhelds much superior and the kitchen display screen option. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 16, 2024 Hi Paul, thanks for sharing your feedback! We're thrilled to know that you're having a great experience with Toast. Ariel F. Management Restaurants ### "Best all in one platform for HR responsibilities " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 December 20, 2022 Pros I absolutely love that in this one app I can do everything that I need to do for human resources. From employee onboarding, to payroll to employee scheduling. It has saved me a lot of money . Cons Sometimes I think less is more. It's great that toast payroll and team Management covers all these responsibilities, but sometimes I think it's just too much. And maybe be easier to have someone else do payroll. Also if there's a glitch or some kind of technical difficulty, then the whole system is down and then I do not have a backup one. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KH Karen H. owner Food & Beverages ### "Terrible Payroll System" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 13, 2022 They didn't enter employee correctly and especially the taxes. Ohio and West Virginia There is a reciprocity agreement between the state where your business is located and the state where this employee lives. To qualify for the reciprocity agreement, your employee must give you a Certificate of Nonresidence. They did not enter this correctly - which I clearly asked them to do and now they want to fine me for not having a WV tax id number - which i clearly dont need! This what I got in an email this morning I have reached out to our Tax Manager and he stands firm in that we do need a West Virginia State Withholding number. You, as an employer, do not pay taxes to West Virginia, but the Employee's who live there will - due to the reciprocity agreement. We withhold these from the Employee and remit them to the proper agencies. Here is a link that does go into more detail that our Tax Department was able to pass along. Pros NONE OF THEM - very difficult to use and doesn't sync like they say it does. Changing was the biggest mistake of my 7 years of business. Cons yes - get your stuff together and enter stuff correctly! Instead blaming the customer and try to make them do something they don't need to do - when you all failed to do your job. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Because your system is terrible! Sling doesn't ingratiate correctly either! Was suppose to have Sling pro - it has never integrated correctly So many wasted hours since the middle of Aug dealing with this system. Reasons for choosing Toast Payroll & Team Management Terrible decision didn't do my homework and read reviews! I would have never changed if I did my homework. I went backwards instead of forwards by changing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/155642/eStratEx/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)