Helping businesses choose
better software since 1999
better software since 1999
Guides & Research
Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
Toast Payroll and Team Management is HR solution that provides integrated payroll, team management, and employee scheduling solutions to help restaurants simplify operations and save time. The software offers streamlined onboarding, payroll processing, scheduling, time tracking, tip pooling, and human resources tools to help restaurants manage employees efficiently.
Provider
Toast
Located In
United States
Foundation
2011
Open API
Yes
Deployment
Cloud, SaaS, Web-Based, On-Premise Windows, On-Premise Linux
Training
Documentation
Support
Chat, Phone Support, Knowledge Base
Cloud-based HR solution that helps small to medium restaurants manage payroll, monitor time and attendance, track applicants and more.
Content Source: Toast Payroll & Team Management
Based on other buyer's searches, these are the products that could be a good fit for you.
A product’s price can vary greatly based on features needed, support or training required, and customization requests. Some vendors want a chance to talk to you before being ruled out for pricing. When you find a product that fits your needs, you should talk to the vendor to figure out what they can offer.
Toast Payroll & Team Management Reviews
Pros
It is very comprehensive but not overwhelming like Quickbooks. The tech support is amazing.
I like the ease of use on estratex, as well as the ability to track PTO/flex time.
EStratex is flexible to handle your payroll and HR needs. The support team at Stratex is usually very responsive and strong.
We transitioned to this platform from Trinet and I like a lot of the functionalities better.
Cons
Yes - get your stuff together and enter stuff correctly. Instead blaming the customer and try to make them do something they don't need to do - when you all failed to do your job.
Tip management is horrendous. It does not help my general manager know how much to pay staff at the end of the night when doing a shift review.
This software could seem a bit intimidating by users with little to experience with payroll/timekeeping experience.
Everything from tracking anniversaries and birthdays to timeoff and sick pay.
"Best all in one platform for HR responsibilities "
Pros: I absolutely love that in this one app I can do everything that I need to do for human resources. From employee onboarding, to payroll to employee scheduling. It has saved me a lot of money .
Cons: Sometimes I think less is more. It's great that toast payroll and team Management covers all these responsibilities, but sometimes I think it's just too much. And maybe be easier to have someone else do payroll. Also if there's a glitch or some kind of technical difficulty, then the whole system is down and then I do not have a backup one.
"Exactly what a small business needs"
Overall: From the time I inquired about it until today, every person I have interacted with has been knowledgeable and very helpful - very accommodating and they always communicate using understandable verbiage for the novice payroll person.
Pros: It is very comprehensive but not overwhelming like Quickbooks. The tech support is amazing.
Cons: 1. We start getting reminder and "late" notices beginning Thursday but we do not run payroll until Monday.There is not really anything I don't like.
Vendor Response
"Look elsewhere"
Overall: I don't think there is one part of their system that functions well. The tip manager is horrible to use, the time away from work function doesn't sync up to payroll and it'll deduct employees twice, most changes made on Payroll do not sync to POS and we constantly had issues with the benefit dashboard.
Pros: I liked the false feeling that I had in the beginning thinking that if we followed the instructions provided to us that there wouldn't be any mistakes.
Cons: We had a lot of W2s generated by Toast with incorrect earnings and tax information. They're also really slow to get back to you whenever there is an internal issue with the system.
Vendor Response
"New Restaurant - so glad we made the switch before opening"
Overall: Excellent experience so far, we couldn't be happier with our choice of Payroll and POS software.
Pros: Toast Payroll is integrated with Toast POS, so running payroll is seamless. The historical data of previous pay cycles and multiple reports helps with future budgeting and planning. Any issues or questions that arise, a simple phone connects you with the nicest operators ever and fixes the problem.
Cons: Lots of features to learn and/or utilize, but that's not necessarily a bad thing :)
Vendor Response
"still figuring it out"
Pros: We have recently integrated PTO into our toast payroll. i love being able to answer PTO questions easily for the staff. Online pay-stubs and tax documents are fantastic.
Cons: It took a bit of time to figure out how to request PTO. Maybe, because i was doing oit from a phone.
Vendor Response
