# Toast Payroll & Team Management Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Toast Payroll & Team Management Software - reviews, pricing plans, popular comparisons to other Human Resources products and more.

Source: https://www.capterra.com/p/155642/eStratEx/pricing

---

# 

 Toast Payroll & Team Management Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Toast Payroll & Team Management

## What is Toast Payroll & Team Management?

Toast Payroll and Team Management is HR solution that provides integrated payroll, team management, and employee scheduling solutions to help businesses simplify operations and save time. The software offers streamlined onboarding, payroll processing, scheduling, time tracking, tip pooling, and human resources tools to help businesses manage employees efficiently.

## What is Toast Payroll & Team Management used for?

[Human Resources](https://www.capterra.com/human-resource-software/)[Payroll](https://www.capterra.com/payroll-software/)[Reporting](https://www.capterra.com/reporting-software/)

Overall rating

Based on 20 user reviews

Reviews sentiment

Positive

60%

Neutral

15%

Negative

25%

Contact vendor  
for pricing

Free trial  
not available

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Do you work for Toast Payroll & Team Management?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.toasttab.com&name=Toast Payroll & Team Management)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Toast Payroll & Team Management

3.5 (20)

VS.

[4.9 (4,263)](https://www.capterra.com/p/205015/Deel/reviews/)

Starting Price

Contact vendor

Starting Price

$5

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.5 (20)

Ease Of Use

4.8 (4,263)

Value For Money

2.6 (14)

Value For Money

4.7 (3,915)

Customer Service

2.9 (15)

Customer Service

4.7 (4,017)

## Toast Payroll & Team Management alternatives

Highest Rated

[4.9 (4,600)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

[4.3 (1,820)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

[4.8 (3,625)](https://www.capterra.com/p/116050/Patriot-Payroll/reviews/)

Starting price

$17.00

Per User, Per Month

[4.6 (4,190)](https://www.capterra.com/p/131882/Gusto/reviews/)

Starting price

$49.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/155642/eStratEx/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Benefits Management

2.6 (9)

55.56% of 9 reviewers that rated this feature as important or highly important

Record employee's benefit plans and selections throughout career progression

Payroll Management

3.0 (9)

44.44% of 9 reviewers that rated this feature as important or highly important

Manage employee salary processes, data, taxes, and records administration efficiently

Reporting/Analytics

3.1 (8)

37.50% of 8 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Employee Database

3.4 (7)

28.57% of 7 reviewers that rated this feature as important or highly important

Electronic storage of staff/employee contact information and job status in a centralized repository

Applicant Tracking

2.0 (4)

0.00% of 4 reviewers that rated this feature as important or highly important

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

Compensation Management

3.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Manages compensation such as salary, bonus, and benefits processes, aligning with policies

Toast Payroll & Team Management 32 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

Automatically create schedules based on business needs or employee availability and qualifications

Record employee's benefit plans and selections throughout career progression

Track and manage schedules and meetings via an integrated calendar

Manages compensation such as salary, bonus, and benefits processes, aligning with policies

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Graphical representation of data

Electronic storage of staff/employee contact information and job status in a centralized repository

Track employee schedules, availability, and performance across projects and tasks

Centralized storage for employee data, records, and performance metrics

Assign working shifts or tasks to employees based on their availability

Software that is accessible through the cloud with an active internet connection

Automates core HR functions such as talent management, employee evaluation and learning management

Access the system via a mobile application

Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Manage employee salary processes, data, taxes, and records administration efficiently

View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Receive system updates as soon as any changes are made

Timed notification for any upcoming task, deadline, appointment, or activity

View and track pertinent metrics to find patterns and gain insights from data

Reports specific to sales analysis for trends and strategies

Managing and trading shift details between employees

Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors

Track and manage employee's work hours to improve payroll accuracy

Track and manage employee time-off, vacation, and sick leave requests

Track the amount of time spent on a job or task

Review data from past periods to reveal recurring tendencies and predict future performance

Interact with data visualization elements, such as charts and graphs, to drill down into data

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We can help you find the software with the features you need.

Features

3.2 (20)

3.2

Based on 20 reviews

## Pricing

Value for money

2.6 (14)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

2.6 (14)

2.6

Based on 14 reviews

## Integrations

[

Displai](https://www.capterra.com/p/183003/Displai/)[

Sling](https://www.capterra.com/p/142542/Sling/)[

DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/)[

GrubHub](https://www.capterra.com/p/210141/GrubHub/)[

Craftable](https://www.capterra.com/p/200434/Craftable/)[

Marketman](https://www.capterra.com/p/136439/Marketman-Restaurant-Inventory/)[

Vestwell](https://www.capterra.com/p/189123/Vestwell/)[

Harri](https://www.capterra.com/p/154168/TeamLive/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

2.9 (15)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

2.9 (15)

2.9

Based on 15 reviews

## User reviews

Overall rating

3.5

Based on 20 reviews

Filter by rating

5(5)

4(7)

3(3)

2(3)

1(2)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Executive chef

Food & Beverages

### "Toasting toast "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

March 14, 2026

Overall I would choose it over other systems I have used. It’s easy to use and integrated. You don’t need a lot of training

Pros

I like how streamlined and user friendly toast is it makes it idiot proof. I feel like a lot of training isn’t needed

Cons

There is not much I can think of that I liked the least I think it’s a good program. I’ve used others and they are not intuitive

Switched from

[Clover](https://www.capterra.com/p/226864/Clover/)

Better product more user friendly than clover

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AG

Antavea G.

HR Director

Food & Beverages

### "Good System for Company's that Don't Need Flexibility"

2.0

Overall Rating

2.0

2.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

2/10

February 18, 2026

Overall, a 2/5 stars due to some easily accessible features but not really having the flexibility or ease of use that would make using Toast worth it other than the fact that it integrates easily with Toast POS.

Pros

I like the simplified look of Toast Payroll and how easy it is to sync everything to the POS. Being able to easily go in and manage employees' information and make information manageable for their managers. I love that you can easily create a careers website and have some customizable features to showcase on the company's website. They answer customer service calls in a timely fashion not ever on hold.

Cons

Nothing is really customizable. There are specific reports that HR has to pull on a monthly or weekly basis and it is not easy to create reports with Toast. There is not flexibility with security permissions. Recruitment is not an easy process and does not integrate with other job boards other than the careers website for the company. The onboarding experience is nice for adding new users but it is difficult to create onboarding packets for different roles and you cannot add in fillable pdfs or other information that will flow into the employee's profile. Also, the signature feature for onboarding could use revamping. There is no place to add in quick notes about employee's to keep a running log. Also, it is hard to open an employee's profile and see their lifecycle at the company and why separation occurred without going to 20 different places to get the full story. Customer support is not that great either, they will answer your questions, but the solution typically is that they are not able to do what is asked and it's typically something that is a common ask for HR needs.

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

easy to keep everything in one system and were already using Toast POS.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LD

Lindsey D.

Manager

Food & Beverages

### "Has all the tools, but not user friendly. "

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

March 13, 2025

Currently using toast and toast payroll to complete daily tasks, time, and money management for myself personally and for my teams payroll through TOAST POS.

Pros

Has all of your tax forms, I’d, info, pay stubs, and hours all accessible if you are able to find it.

Cons

Extremely glitchy and hard to find different bits of info. It’s all there, it’s just a matter of figuring out how to access it all. Not a navigation friendly site.

Alternatives considered

[Square Payroll](https://www.capterra.com/p/170266/Square-Payroll/)

Reasons for choosing Toast Payroll & Team Management

It’s integrated with our TOAST POS and made the most sense at the time. However TOAST’s frees for credit card processing have become absurd and I’m not sure we want to continue with them, but switching systems is a HUGE pain.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 17, 2025

Hello Lindsey - We value your feedback and are always looking for ways to improve. Your input helps us refine our platform to better serve users like you.

SR

Sam R.

Owner

Food & Beverages

### "Exactly what a small business needs"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 17, 2023

From the time I inquired about it until today, every person I have interacted with has been knowledgeable and very helpful - very accommodating and they always communicate using understandable verbiage for the novice payroll person.

Pros

It is very comprehensive but not overwhelming like Quickbooks. The tech support is amazing.

Cons

1\. We start getting reminder and "late" notices beginning Thursday but we do not run payroll until Monday.There is not really anything I don't like.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Quickbooks was very expensive and the cost seemed to go up every year. It was much more comprehensive than a small business needs.

Reasons for choosing Toast Payroll & Team Management

I love that it is integrated with our POS - One stop shop

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 16, 2023

Thanks for sharing your feedback. Glad to know we've been able to meet your needs as a system. If you haven't already, please join us at community.toasttab.com to connect with other industry leaders and learn more about what's new at Toast. See you there!

AC

Angel C.

GM

Hospitality

### "still figuring it out"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

May 11, 2023

Pros

We have recently integrated PTO into our toast payroll. i love being able to answer PTO questions easily for the staff. Online pay-stubs and tax documents are fantastic.

Cons

It took a bit of time to figure out how to request PTO. Maybe, because i was doing oit from a phone.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 16, 2024

Hi there, thank for you for sharing your feedback and experience using Toast.

AR

Ana R.

Admin

Restaurants

### "Look elsewhere"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

March 14, 2023

I don't think there is one part of their system that functions well. The tip manager is horrible to use, the time away from work function doesn't sync up to payroll and it'll deduct employees twice, most changes made on Payroll do not sync to POS and we constantly had issues with the benefit dashboard.

Pros

I liked the false feeling that I had in the beginning thinking that if we followed the instructions provided to us that there wouldn't be any mistakes.

Cons

We had a lot of W2s generated by Toast with incorrect earnings and tax information. They're also really slow to get back to you whenever there is an internal issue with the system.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 31, 2024

Hi Ana, were sorry that this was your experience. We appreciate your feedback and will pass it along to our team.

PH

Paul H.

Owner

Hospitality

### "New Restaurant - so glad we made the switch before opening"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 4, 2023

Excellent experience so far, we couldn't be happier with our choice of Payroll and POS software.

Pros

Toast Payroll is integrated with Toast POS, so running payroll is seamless. The historical data of previous pay cycles and multiple reports helps with future budgeting and planning. Any issues or questions that arise, a simple phone connects you with the nicest operators ever and fixes the problem.

Cons

Lots of features to learn and/or utilize, but that's not necessarily a bad thing :)

Switched from

[CAKE POS](https://www.capterra.com/p/143463/Cake-POS/)

Cake was incredibly cumbersome to even set up. We luckily switched to Toast prior to opening.

Alternatives considered

[CAKE POS](https://www.capterra.com/p/143463/Cake-POS/)

Reasons for choosing Toast Payroll & Team Management

Better customer service and hardware - handhelds much superior and the kitchen display screen option.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 16, 2024

Hi Paul, thanks for sharing your feedback! We're thrilled to know that you're having a great experience with Toast.

Ariel F.

Management

Restaurants

### "Best all in one platform for HR responsibilities "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

December 20, 2022

Pros

I absolutely love that in this one app I can do everything that I need to do for human resources. From employee onboarding, to payroll to employee scheduling. It has saved me a lot of money .

Cons

Sometimes I think less is more. It's great that toast payroll and team Management covers all these responsibilities, but sometimes I think it's just too much. And maybe be easier to have someone else do payroll. Also if there's a glitch or some kind of technical difficulty, then the whole system is down and then I do not have a backup one.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KH

Karen H.

owner

Food & Beverages

### "Terrible Payroll System"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

October 13, 2022

They didn't enter employee correctly and especially the taxes. Ohio and West Virginia There is a reciprocity agreement between the state where your business is located and the state where this employee lives. To qualify for the reciprocity agreement, your employee must give you a Certificate of Nonresidence. They did not enter this correctly - which I clearly asked them to do and now they want to fine me for not having a WV tax id number - which i clearly dont need! This what I got in an email this morning I have reached out to our Tax Manager and he stands firm in that we do need a West Virginia State Withholding number. You, as an employer, do not pay taxes to West Virginia, but the Employee's who live there will - due to the reciprocity agreement. We withhold these from the Employee and remit them to the proper agencies. Here is a link that does go into more detail that our Tax Department was able to pass along.

Pros

NONE OF THEM - very difficult to use and doesn't sync like they say it does. Changing was the biggest mistake of my 7 years of business.

Cons

yes - get your stuff together and enter stuff correctly! Instead blaming the customer and try to make them do something they don't need to do - when you all failed to do your job.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Because your system is terrible! Sling doesn't ingratiate correctly either! Was suppose to have Sling pro - it has never integrated correctly So many wasted hours since the middle of Aug dealing with this system.

Reasons for choosing Toast Payroll & Team Management

Terrible decision didn't do my homework and read reviews! I would have never changed if I did my homework. I went backwards instead of forwards by changing.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TP

Trishna P.

General Manager

Food & Beverages

### "Will never use another software!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 23, 2022

Pros

I love that i can manage my team, inventory, payroll, and sales all from one platform. Customer service is top notch as well!

Cons

It does err on the pricier side of things, but well worth the money.

Switched from

[Aloha Cloud](https://www.capterra.com/p/254668/Aloha-Cloud/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/155642/eStratEx/reviews/)

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