# CRMS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about CRMS Software - reviews, pricing plans, popular comparisons to other Auto Body products and more. Source: https://www.capterra.com/p/155651/CRMS --- # CRMS Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 24, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) CRMS ## What is CRMS? Specialized collision repair solution including estimating, job costing and GP, technician allocation, & GL accounting with payroll. ## What is CRMS used for? [Auto Body](https://www.capterra.com/auto-body-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $200 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CRMS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.rsoftwareservice.com/&name=CRMS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CRMS 5.0 (3) VS. [4.3 (43)](https://www.capterra.com/p/83656/CCC-ONE-Total-Repair-Platform/reviews/) Starting Price $200 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (3) Ease Of Use 4.3 (660) Value For Money 3.3 (3) Value For Money 4.0 (622) Customer Service 4.5 (2) Customer Service 4.1 (590) ## CRMS alternatives [4.4 (89)](https://www.capterra.com/p/121909/Shop-Boss-Pro/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [4.8 (744)](https://www.capterra.com/p/216500/Autoleap/reviews/) Starting price $179.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (97)](https://www.capterra.com/p/170876/Fullbay/reviews/) Starting price $188.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars ## FAQs about CRMS Overview ### What company size and specific industries is CRMS built for? CRMS is designed for small and medium collision repair shops in North America. It fits businesses in the automotive collision repair sector that need support with job costing, disbursement generation, general ledger monitoring, and gross profit tracking. Features and Usability ### What are the key features of CRMS? CRMS includes CRM and job costing as its core features, plus accounting, billing and invoicing, and a customer database for record management. It also offers scheduling, work order management, maintenance scheduling, service history, inventory control, parts management, labor rates, quotes and estimates, and payroll management. Getting Started and Support ### What training and onboarding options does CRMS offer? CRMS provides live online training sessions to help teams get started. Live online sessions support guided setup and allow users to ask questions in real time while learning the product’s features and basic workflows. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Billing & Invoicing Create, manage, and send invoices or bills to customers CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Inventory Control Monitor product stock levels Job Costing Calculate total itemized costs, including initial costs and any changes CRMS 14 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Create, manage, and send invoices or bills to customers Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Monitor product stock levels Calculate total itemized costs, including initial costs and any changes Track, manage, and standardize customer rates for services performed by technicians Schedule predetermined or ad hoc maintenance services and labor requests Track parts inventory levels and manage re-stocking Manage employee salary processes, data, taxes, and records administration efficiently Generate quotes or estimates for customers Plan availability and assign specific time slots for tasks and resources Track work performed and resources used for past customers, sites, or assets Creating, assign, and track jobs and/or tasks for work orders Features 4.3 (3) 4.3 Based on 3 reviews ## Pricing Value for money 3.3 (3) Free Trial Basic $200.00 Flat Rate,Per Month Value for money 3.3 (3) 3.3 Based on 3 reviews ## Support, customer service and training options Customer Service 4.5 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (2) 4.5 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User web developer Information Technology and Services ### "CRMS review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 March 2, 2023 overall experience was good . Pros improve customer relationships,and increase efficiency and enhance collaboration. Cons cost is high,not easy to use,security issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KM Kyla M. Client associate Banking ### "Great Data Entry program to manage multiple clients" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 May 18, 2021 The program can be connected to the phone line. When a client calls, their profile will pop up so you can properly greet them and have their profile ready in front of you for further communication. Pros The program allows users to share viewing and editing of customer accounts. The program assistant is very handy and quick to bring up a search so you don't have to go through as many steps. Cons Too much information on one page creates opportunities for oversight. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BA Bertis A. Supervisor Outsourcing/Offshoring ### "CRM Efficiency" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 30, 2019 I use this software to solved issues outside my reach. I reach out to my support team instantly through the chat. Pros This software is great in that it has features easy to use such as the chats and sophisticated phone platform. Cons The management view of the prospects, also the recording part would need more info to select. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.