# CRMS Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about CRMS Software - reviews, pricing plans, popular comparisons to other Auto Body products and more.

Source: https://www.capterra.com/p/155651/CRMS

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# 

 CRMS Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on August 24, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

CRMS

## What is CRMS?

Specialized collision repair solution including estimating, job costing and GP, technician allocation, & GL accounting with payroll.

## What is CRMS used for?

[Auto Body](https://www.capterra.com/auto-body-software/)

Top alternative

Featured

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$200

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for CRMS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.rsoftwareservice.com/&name=CRMS)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### CRMS

5.0 (3)

VS.

[4.6 (600)](https://www.capterra.com/p/201737/ARI/reviews/)

Starting Price

$200

Flat Rate, Per Month

Starting Price

$39.99

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (3)

Ease Of Use

4.5 (600)

Value For Money

3.3 (3)

Value For Money

4.7 (562)

Customer Service

4.5 (2)

Customer Service

4.6 (530)

## CRMS alternatives

[4.2 (39)](https://www.capterra.com/p/83656/CCC-ONE-Total-Repair-Platform/reviews/)

Starting price

Contact vendor for pricing

[4.4 (89)](https://www.capterra.com/p/121909/Shop-Boss-Pro/reviews/)

Starting price

$199.00

Per User, Per Month

Highest Rated

[4.8 (742)](https://www.capterra.com/p/216500/Autoleap/reviews/)

Starting price

$199.00

Per User, Per Month

[4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/)

Starting price

Contact vendor for pricing

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Accounting

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Billing & Invoicing

Create, manage, and send invoices or bills to customers

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Customer Database

A collection of customer information such as contact details, demographics, previous interactions, etc.

Inventory Control

Monitor product stock levels

Job Costing

Calculate total itemized costs, including initial costs and any changes

CRMS 14 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Create, manage, and send invoices or bills to customers

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Monitor product stock levels

Calculate total itemized costs, including initial costs and any changes

Track, manage, and standardize customer rates for services performed by technicians

Schedule predetermined or ad hoc maintenance services and labor requests

Track parts inventory levels and manage re-stocking

Manage employee salary processes, data, taxes, and records administration efficiently

Generate quotes or estimates for customers

Plan availability and assign specific time slots for tasks and resources

Track work performed and resources used for past customers, sites, or assets

Creating, assign, and track jobs and/or tasks for work orders

Features

4.3 (3)

4.3

Based on 3 reviews

## Pricing

Value for money

3.3 (3)

Free Trial

Basic

$200.00

Flat Rate,Per Month

Value for money

3.3 (3)

3.3

Based on 3 reviews

## Support, customer service and training options

Customer Service

4.5 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (2)

4.5

Based on 2 reviews

## User reviews

Overall rating

5.0

Based on 3 reviews

Filter by rating

5(3)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

web developer

Information Technology and Services

### "CRMS review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

March 2, 2023

overall experience was good .

Pros

improve customer relationships,and increase efficiency and enhance collaboration.

Cons

cost is high,not easy to use,security issues.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KM

Kyla M.

Client associate

Banking

### "Great Data Entry program to manage multiple clients"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

May 18, 2021

The program can be connected to the phone line. When a client calls, their profile will pop up so you can properly greet them and have their profile ready in front of you for further communication.

Pros

The program allows users to share viewing and editing of customer accounts. The program assistant is very handy and quick to bring up a search so you don't have to go through as many steps.

Cons

Too much information on one page creates opportunities for oversight.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BA

Bertis A.

Supervisor

Outsourcing/Offshoring

### "CRM Efficiency"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

July 30, 2019

I use this software to solved issues outside my reach. I reach out to my support team instantly through the chat.

Pros

This software is great in that it has features easy to use such as the chats and sophisticated phone platform.

Cons

The management view of the prospects, also the recording part would need more info to select.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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