Who Uses This Software?

Retailers, manufacturers, distributers and importers with global freight shipping needs.


Average Ratings

4 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Freightos
  • www.freightos.com/
  • Founded 2011
  • Hong Kong

About Freightos

Freightos brings smoother international freight to importers, exporters and retailers with the world's online freight marketplace. With Freightos, companies can instantly compare, book and manage international freight online with over 30+ global forwarders. Freightos AcceleRate and WebCargo is also used by over 1,000 freight forwarders for better freight rate management, instant routing/pricing, online quoting, business intelligence and more.


Freightos Features

  • 3PL
  • Barcoding / RFID
  • Billing & Invoicing
  • Customer Management
  • Customer Portal
  • Import / Export Management
  • International Forwarders
  • Local Forwarders
  • LTL Management
  • Rate Management
  • Shipment Tracking
  • Truckload Management
  • Warehouse Management
  • Waybills

Freightos Reviews Recently Reviewed!

BAD SERVICE

Nov 20, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Cons: Believe me when I say stay away from this company. As far as I can see once they take your money they don't care about your shipment. They don't follow up any at all. I placed an order for pickup NY to NY which is just 1hr:30 minutes drive in traffic without traffic it's 1 hr. They didn't pick up my good on the date I gave them and no one reaches out and said gave me an update. I had to send an email the following business day to get an update. the following business day they didn't pick up my good until the next day and freightos didn't even follow up with the shipper. My goods got pickup up two days late and then today I get an email from them asking to pay additional after I paid to get my goods. I gave them accurate information in regards to pallet and cartons size so not my problem. Again take my advice and run don't use them. They want to charge me over 900 to ship from NY to NY which is hr drive.

Vendor Response

by Freightos on November 21, 2017

Again, I¿m sorry that you had a poor experience. As our support team mentioned, it appears your supplier did not convey the required documentation to the trucker, causing both the delays and the fees. In addition, the trucker¿s official sizing report shows a larger shipment than initially booked. Freight is complicated and these things do happen but we feel like we have tried to provide the best possible support during the process nonetheless. I¿m sorry that you¿re experience was not the outstanding one we aim to provide.

Excellent option

Sep 12, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Is like the expedia of freight. No need to wait for broker interaction. I can donit myself. Rates are very competitive.

Cons: I cant put nicknames to my booked freight or erase ones i want to delete.
You should have telph customer service 24/6

Overall: Good service and rates

Vendor Response

by Freightos on September 14, 2017

Thanks! Great suggestions!

Great platform. Wonderful support team, I would like to mention Noah for a great service.

Aug 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money

Pros: The platform is easy and intuitive to use.
Very easy to sort in order to easily find your needs.
The support team is very helpful and response super quickly.

Cons: I expected that the prices will be cheaper then the alternative ( regular forwarder ).
Especially for air freight.

Excellent product, saves us time & money

Aug 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The software is intuitive and works glitch free. On top of that, customer support is always there to help me through any unique shipping scenarios and make sure I get the best price.

Vendor Response

by Freightos on August 21, 2017

Always a pleasure to hear from a happy customer!