# AL Advantage Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about AL Advantage Software - reviews, pricing plans, popular comparisons to other Assisted Living products and more.

Source: https://www.capterra.com/p/155668/AL-Advantage

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# 

 AL Advantage Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

AL Advantage

## What is AL Advantage?

AL Advantage focuses on reducing caregiver's on-the-job stress levels. Our care management software is best known as "Easiest to Use" among available senior living softwares. This software is designed BY veteran caregivers FOR caregivers! Our software is very cost efficient, priced at only 23¢ per resident/ day. State specific versions are provided meeting (IL), (AL) and (MC) levels of care compliance's. NO: Set Up fees, Long-term contracts or Cancellation fees with round-the-clock support.

## What is AL Advantage used for?

[Assisted Living](https://www.capterra.com/assisted-living-software/)[Long Term Care](https://www.capterra.com/long-term-care-software/)

Top alternative

Featured

Overall rating

Based on 74 user reviews

Reviews sentiment

Positive

85%

Neutral

8%

Negative

7%

Starting price

$7

Per Feature, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for AL Advantage?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.aladvantage.com/&name=AL Advantage)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### AL Advantage

4.3 (74)

VS.

[4.7 (154)](https://www.capterra.com/p/90493/ECP/reviews/)

Starting Price

$7

Per Feature, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (74)

Ease Of Use

4.7 (41)

Value For Money

4.3 (55)

Value For Money

4.5 (23)

Customer Service

4.4 (64)

Customer Service

4.9 (29)

## AL Advantage alternatives

[4.7 (63)](https://www.capterra.com/p/209867/Senior-Living-Core-Platform/reviews/)

Starting price

$1.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.7 (729)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/)

Starting price

$200.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.2 (11)](https://www.capterra.com/p/164514/Yardi-Senior-Living-Suite/reviews/)

Starting price

$0.01

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (47)](https://www.capterra.com/p/163319/StoriiCare/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/155668/AL-Advantage/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Admissions Management

Handle the registration and admission process for existing and new students

Alerts/Escalation

System alerts about the need to escalate an issue or request

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Care Plan Management

Manage the treatment plan and coordination between care providers and patients with special health care needs

Charting

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

AL Advantage 27 features

Define levels of authorization for access to specific files or systems

Handle the registration and admission process for existing and new students

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage the treatment plan and coordination between care providers and patients with special health care needs

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Manage, organize, and store contact information

Alter the layout and content of reports

Create and securely store digital patient records

Plan events and/or activities

Specifically for nursing homes

Providing medical care for elderly patients

Compliant with HIPAA, which sets standards for sensitive patient data protection

Manage the care, assistance, or services that take place in patient's home

Manage and track all disruptions and incidents

Meal and snack planning, scheduling and distribution

Manage billing and payments for a healthcare provider

Access to patient medication history data

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

System of devices or tools that help perform, test and capture patients' diagnostics in real-time

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Scheduling capabilities for employees to view shift-times and employers to schedule staff accordingly

Track and manage the scheduling of tasks

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Get Advice

We can help you find the software with the features you need.

Features

4.1 (74)

4.1

Based on 74 reviews

## Pricing

Value for money

4.3 (55)

Free Trial

Free Version

Basic

$7.00

Per Feature,Per Month

Value for money

4.3 (55)

4.3

Based on 55 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.4 (64)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (64)

4.4

Based on 64 reviews

## User reviews

Overall rating

4.3

Based on 74 reviews

Filter by rating

5(40)

4(23)

3(6)

2(5)

1(0)

Mentioned topic

Sorted by most recent

TB

Tonya B.

EHR Administrator

Hospital & Health Care

### "Straightforward EHR Software"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

May 21, 2020

Again, the system is very straight forward and easy to use and the amount of support I've received from \[SENSITIVE CONTENT HIDDEN\] has been amazing.

Pros

The product is extremely easy to use and very straightforward.

Cons

In my opinion, the biggest downfall is the lack of data checks and required fields throughout the system. While I agree that not everything is required, there should always be some amount of mandatory data. AL Advantage doesn't have anything in place to prompt you if certain fields were missed or keyed in the wrong format.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CC

Candice C.

RN

Hospital & Health Care

### "Simple, efficient and easy to navigate"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 30, 2019

Awesome! No complaints thus far

Pros

The friendliness user capability and its an organized system making work easier!

Cons

Appears somewhat dated with interface. Update interface and make portal more appealing.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 1, 2019

Candice: Appreciate this review - Our software was designed and is refined BY senior caregivers FOR senior caregivers. We do not want to add any more stress to your job by having to struggle with care software. Regards

VF

VIVIAN F.

Co owner and Administrator

Hospital & Health Care

### "ALA performance"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 11, 2019

ala provides us with the tools to create a resident file and stay in compliance.

Pros

ease and that state licensing approves it. customer service is great.

Cons

the medication section . it is cumbersome and is not friendly for clinicians to whom we present request for reconciliation or review. the software captures and saves all meds that are entered into the system and does not have a feature to archive so it is not possible to generate a clean current list of active meds. it also does not archive old orders. we have a lot of order changes. there should be a way to segregate so that a current list of accurate meds is provided. also, the assessment tool is good but should also be a stand alone . the full service plan is not often needed but the basic assessment is. currently , the assessment function does not capture any notes or instructions. additionally, not all facilities use a point system. this is confusing to customers. the face sheet does not always put the alternate resp party contacts in the right order. it should be specific so we can choose what shows up on face sheet. needs to add a specific section for annual vaccines and calendar of office visits- which dr is seen, date, etc.

Reasons for choosing AL Advantage

strong history and working relationship

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 14, 2019

Vivian, Thank you for letting us know this information and our support team will continue to be in contact with you throughout this process of enhancing our software to better meet your needs. We thank you for this review and look forward to optimizing the system so that it is easier to use and understand for you and your staff. Thank you for informing us of these needed changes. Sincerely, AL Advantage

DP

Dawn P.

LPN

Hospital & Health Care

### "Nurses need to be able to free type "

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

October 3, 2019

Pros

I'm not sure I really like any one thing about AL Advantage.

Cons

As nurses we are not able to type into a careplan and override the dropdown options. This is frustrating when we need to personalize careplans per our state regulations. It is SO SLOW!!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 16, 2019

Hello Dawn, We are sorry you are experiencing this frustration but can assure you that care plans and all portions of the Senior Care Management software have the ability to enter free text. Customization is necessary and you do have the ability to overwrite the drop-down selections or not use them. You will receive a call today from our support team to go over this information and walk-through this option with you. Thank you for taking the time to leave this review and our team will be in-touch with you shortly. Thank you!

BB

Barbara B.

Resident Services Director

Hospital & Health Care

### "AL Advantage-complications"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 17, 2019

Pros

Very User Friendly Challenging, because I cant input my new med techs

Cons

As a daily user I Am not able to assist the New Medication Technicians to have access on AL Advantage. I currently have three new med techs that need access to this program.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 18, 2019

Barbara, We are very happy that you are enjoying the AL Advantage software and are finding it easy-to-use. If you ever need further insight or help always feel free to reach out to our support team. I have shared this message with our support team and they will be calling you today to assist with this issue. Never hesitate to contact us. Thank you!

CR

Carla R.

Resident Care Director

Hospital & Health Care

### "No Customer Support !!!"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

2/10

September 14, 2019

it keeps kicking me out the system

Pros

I think its a easy to use system but the customer support is lacking they do not have techs readily available to troubleshoot.

Cons

Cant get anyone on the phone to reset my password

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 16, 2019

Carla, We apologize you were having issues reaching a technical support representative. AL Advantage cannot unlock user accounts due to there being a verification process for user access. The HIPAA HI-TECH Security Act will not allow us to grants users access to ePHI without the proper verification steps. We apologize for this regulation but we must follow the HIPAA Security rules and regulations. We apologize for this disturbance but are happy the system is easy-to-use. Thank you

DP

Debra P.

Regional nurse

Hospital & Health Care

### "AL Advantage Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 7, 2019

Great

Pros

Easy to navigate Compliance good Reports are good tools

Cons

Nothing yet easy to use Data entry is a long process

Reasons for choosing AL Advantage

Our company chose for compliance

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 8, 2019

Debra, Thank you so much for your review. We are glad ALA is exceeding expectations and will continue to ensure that it does. Thank you

CS

Courtney S.

LPN

Hospital & Health Care

### "User Friendly"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

August 1, 2019

Pros

The care plans are easy to read for the care staff giving the direct care. Communication of care is important in our line of work. AL Advantage has well organized care plans for staff to get the information needed. I also like the drop down menu with options for title of chart notes. It helps keep all chart notes for certain topics organized when you need to find certain information.

Cons

It would be nice to be able to add more information into certain areas of care. Some resident's don't need information under "grooming" entry, but need extra room under "dressing" on the care plan. It would be nice to not be so limited on space per heading, instead limit space per page.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 2, 2019

Courtney, Thank you for the review and taking your time to let us know how we and the software are doing. We have a new roll-out that is deploying on the 5th of this month that will address this entry and space issue. If you need anything do not hesitate to contact support. Thank you!

AW

Autumn W.

DHS

Facilities Services

### "Decent charting system."

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

4/10

July 4, 2019

Pros

It is very easy to use and very self explanatory.

Cons

Not enough options to make the careplan specific to the resident.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 5, 2019

Autumn, I am sorry you feel like there are not enough options to make the care plan specific. We do have an increasing list of options to select from on the care plan and we also have the ability for free text entry to customize your way. If we can be of any support yo u please call us and we will be happy to walk through this with you. Thank you

LA

Lee Ann L.

Director of Health Care Services

Hospital & Health Care

### "Excellant Soft ware for Charting"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 2, 2019

so far so good

Pros

the ease of charting for my Qmaps. The User friendly system.

Cons

I don't have any yet, Let me use it more.

Reasons for choosing AL Advantage

I didn't purchase it another Nurse before me did. I have always used Point Click Care

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 8, 2019

Lee Ann, We appreciate your review and are extremely happy the software is working excellent for you. If you ever need anything please do not hesitate to reach out to our support team! Thank you

[View all Reviews](https://www.capterra.com/p/155668/AL-Advantage/reviews/)

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Popular comparisons

[SNF Metrics vs AL Advantage](https://www.capterra.com/compare/155668-10012881/AL-Advantage-vs-SNF-Metrics) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)