--- title: "AL Advantage Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about AL Advantage Software - reviews, pricing plans, popular comparisons to other Assisted Living products and more." source_url: "https://www.capterra.com/p/155668/AL-Advantage/" page_type: "product" language: "en" --- # AL Advantage Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) AL Advantage ## What is AL Advantage? AL Advantage focuses on reducing caregiver's on-the-job stress levels. Our care management software is best known as "Easiest to Use" among available senior living softwares. This software is designed BY veteran caregivers FOR caregivers! Our software is very cost efficient, priced at only 23ยข per resident/ day. State specific versions are provided meeting (IL), (AL) and (MC) levels of care compliance's. NO: Set Up fees, Long-term contracts or Cancellation fees with round-the-clock support. ## What is AL Advantage used for? [Assisted Living](https://www.capterra.com/assisted-living-software/)[Long Term Care](https://www.capterra.com/long-term-care-software/) Top alternative Featured Overall rating Based on 74 user reviews Reviews sentiment Positive 85% Neutral 8% Negative 7% Starting price $7 Per Feature, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for AL Advantage?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.aladvantage.com/&name=AL Advantage) ## AL Advantage Overview Updated August 2026 AI summary AL Advantage is a cloud-based solution for organizations of all sizes seeking to manage assisted living and long-term care operations. It covers care plan management, charting, patient records, medication history, and scheduling, with additional features such as admissions management, customizable reports, and HIPAA compliance to support daily workflows, regulatory needs, and effective team coordination. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### AL Advantage 4.3 (74) VS. [4.7 (175)](https://www.capterra.com/p/90493/ECP/reviews/) Starting Price $7 Per Feature, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (74) Ease Of Use 4.7 (175) Value For Money 4.3 (55) Value For Money 4.5 (143) Customer Service 4.4 (64) Customer Service 4.9 (172) ## AL Advantage alternatives [4.7 (63)](https://www.capterra.com/p/209867/Senior-Living-Core-Platform/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (729)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) Starting price $325.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.7 (2,919)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (65)](https://www.capterra.com/p/140368/Carecenta/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/155668/AL-Advantage/alternatives/) ## FAQs about AL Advantage Overview ### What problems does AL Advantage solve? AL Advantage solves cumbersome assisted living documentation, hard-to-track assessments, and manual care-plan updates by making charting, resident changes, physician report tracking, and state-specific reporting easier to complete and find. Nurses, med techs, administrators, and assisted living staff benefit most, especially teams training new users or managing compliance-heavy resident records. Answer based on 39 reviews Overview ### Which roles and teams benefit most from AL Advantage? AL Advantage is most used by senior living leaders, resident care teams, and administrative staff who manage daily operations, compliance, and service delivery. Executive directors and administrators use it for oversight and reporting, while nursing, resident services, and risk management roles rely on it to coordinate care, document activities, and support safer resident outcomes. Answer based on 73 reviews Overview ### What company size and specific industries is AL Advantage built for? AL Advantage is designed for smaller community providers in senior care and assisted living settings, particularly those managing IL, AL, and MC care levels. It suits small organizations that need affordable, intuitive software with state-specific compliance support for these long-term care environments. Features and Usability ### What are the key features of AL Advantage? AL Advantage includes core scheduling plus resident records management, care plan management, and resident assessment tools that reviewers discuss most. Commonly cited differentiators include customizable reports, incident management, charting, and staff scheduling. Reviewers also highlight resident summaries, face sheets, reminders for due assessments, and easy printing for caregiver communication. Answer based on 39 reviews Getting Started and Support ### How easy is it to onboard and train a team on AL Advantage? AL Advantage is generally easy to onboard for daily users, with live online sessions, webinars, and documentation available for training. Reviewers say frontline staff often learn it quickly because it is simple to use, while new teams and heavier-use administrators may need more hands-on guidance and follow-up early on. Answer based on 10 reviews Getting Started and Support ### What customer support options does AL Advantage offer, and how do users rate the experience? AL Advantage offers email/help desk, FAQ/forum, phone support, and chat. Users generally describe support as responsive, helpful, and quick to resolve issues, with several noting personalized service and timely replies. A few report limited tech availability for troubleshooting, and some broader usability frustrations can affect the overall support experience. Answer based on 15 reviews Features and Usability ### How well does AL Advantage manage resident information? AL Advantage keeps resident information centralized and easy to access, which helps assisted living staff update care details quickly. Many teams like the shared data across assessments, summaries, and care plans, plus remote access and printable records. Some facilities want better archived resident visibility, fewer accidental edits, and more room for personalized care details. Answer based on 26 reviews Features and Usability ### How good is AL Advantage for reports? AL Advantage generates daily, incident, compliance, and resident reports that help care teams and administrators find information fast. Many users like face sheets, automatic updates, and state-ready forms. Some facilities run into limits with report customization, printing options, medication report clarity, and slower performance when pulling or formatting certain reports. Answer based on 23 reviews Features and Usability ### How well does AL Advantage handle assessments and service plans? AL Advantage makes assessments and service plans easier to build by carrying information forward and reducing repeat entry. Nursing staff and assisted living teams like the simple navigation, free-text flexibility, and compliance support. Some users want stronger prompts, automatic due-date scheduling, more detailed assessment fields, and fewer issues with lost or unsaved care plan edits. Answer based on 16 reviews ## Features AI summary Based on 296 Assisted Living reviews Capterra reviewers point to these as the top priorities when choosing assisted living software: - **Patient Records Management** (**59%** of reviewers rated this feature as critical) - **Medication History** (**61%**) - **Charting** (**63%**) AL Advantage supports all three features buyers rate most highly: **Patient Records Management**, **Medication History**, and **Charting**. Together, these capabilities help staff maintain accurate resident information, track medications with greater confidence, and document care clearly, allowing teams to improve coordination and support more informed day-to-day care decisions. Access Controls/Permissions Define levels of authorization for access to specific files or systems Admissions Management Handle the registration and admission process for existing and new students Alerts/Escalation System alerts about the need to escalate an issue or request Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Care Plan Management Manage the treatment plan and coordination between care providers and patients with special health care needs Charting Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. AL Advantage 27 features Define levels of authorization for access to specific files or systems Handle the registration and admission process for existing and new students System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage the treatment plan and coordination between care providers and patients with special health care needs Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Manage, organize, and store contact information Alter the layout and content of reports Create and securely store digital patient records Plan events and/or activities Specifically for nursing homes Providing medical care for elderly patients Compliant with HIPAA, which sets standards for sensitive patient data protection Manage the care, assistance, or services that take place in patient's home Manage and track all disruptions and incidents Meal and snack planning, scheduling and distribution Manage billing and payments for a healthcare provider Access to patient medication history data Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details System of devices or tools that help perform, test and capture patients' diagnostics in real-time Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Scheduling capabilities for employees to view shift-times and employers to schedule staff accordingly Track and manage the scheduling of tasks Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Get Advice We can help you find the software with the features you need. Features 4.1 (74) 4.1 Based on 74 reviews ## Pricing Value for money 4.3 (55) Free Trial Free Version Basic $7.00 Per Feature,Per Month Value for money 4.3 (55) 4.3 Based on 55 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (64) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (64) 4.4 Based on 64 reviews ## User reviews Overall rating 4.3 Based on 74 reviews Filter by rating 5(40) 4(23) 3(6) 2(5) 1(0) Mentioned topic Sorted by most recent TB Tonya B. EHR Administrator Hospital & Health Care ### "Straightforward EHR Software" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 21, 2020 Again, the system is very straight forward and easy to use and the amount of support I've received from \[SENSITIVE CONTENT HIDDEN\] has been amazing. Pros The product is extremely easy to use and very straightforward. Cons In my opinion, the biggest downfall is the lack of data checks and required fields throughout the system. While I agree that not everything is required, there should always be some amount of mandatory data. AL Advantage doesn't have anything in place to prompt you if certain fields were missed or keyed in the wrong format. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CC Candice C. RN Hospital & Health Care ### "Simple, efficient and easy to navigate" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 30, 2019 Awesome! No complaints thus far Pros The friendliness user capability and its an organized system making work easier! Cons Appears somewhat dated with interface. Update interface and make portal more appealing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 1, 2019 Candice: Appreciate this review - Our software was designed and is refined BY senior caregivers FOR senior caregivers. We do not want to add any more stress to your job by having to struggle with care software. Regards VF VIVIAN F. Co owner and Administrator Hospital & Health Care ### "ALA performance" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 11, 2019 ala provides us with the tools to create a resident file and stay in compliance. Pros ease and that state licensing approves it. customer service is great. Cons the medication section . it is cumbersome and is not friendly for clinicians to whom we present request for reconciliation or review. the software captures and saves all meds that are entered into the system and does not have a feature to archive so it is not possible to generate a clean current list of active meds. it also does not archive old orders. we have a lot of order changes. there should be a way to segregate so that a current list of accurate meds is provided. also, the assessment tool is good but should also be a stand alone . the full service plan is not often needed but the basic assessment is. currently , the assessment function does not capture any notes or instructions. additionally, not all facilities use a point system. this is confusing to customers. the face sheet does not always put the alternate resp party contacts in the right order. it should be specific so we can choose what shows up on face sheet. needs to add a specific section for annual vaccines and calendar of office visits- which dr is seen, date, etc. Reasons for choosing AL Advantage strong history and working relationship Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 14, 2019 Vivian, Thank you for letting us know this information and our support team will continue to be in contact with you throughout this process of enhancing our software to better meet your needs. We thank you for this review and look forward to optimizing the system so that it is easier to use and understand for you and your staff. Thank you for informing us of these needed changes. Sincerely, AL Advantage DP Dawn P. LPN Hospital & Health Care ### "Nurses need to be able to free type " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 October 3, 2019 Pros I'm not sure I really like any one thing about AL Advantage. Cons As nurses we are not able to type into a careplan and override the dropdown options. This is frustrating when we need to personalize careplans per our state regulations. It is SO SLOW!! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 16, 2019 Hello Dawn, We are sorry you are experiencing this frustration but can assure you that care plans and all portions of the Senior Care Management software have the ability to enter free text. Customization is necessary and you do have the ability to overwrite the drop-down selections or not use them. You will receive a call today from our support team to go over this information and walk-through this option with you. Thank you for taking the time to leave this review and our team will be in-touch with you shortly. Thank you! BB Barbara B. Resident Services Director Hospital & Health Care ### "AL Advantage-complications" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 17, 2019 Pros Very User Friendly Challenging, because I cant input my new med techs Cons As a daily user I Am not able to assist the New Medication Technicians to have access on AL Advantage. I currently have three new med techs that need access to this program. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 18, 2019 Barbara, We are very happy that you are enjoying the AL Advantage software and are finding it easy-to-use. If you ever need further insight or help always feel free to reach out to our support team. I have shared this message with our support team and they will be calling you today to assist with this issue. Never hesitate to contact us. Thank you! CR Carla R. Resident Care Director Hospital & Health Care ### "No Customer Support !!!" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 September 14, 2019 it keeps kicking me out the system Pros I think its a easy to use system but the customer support is lacking they do not have techs readily available to troubleshoot. Cons Cant get anyone on the phone to reset my password Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 16, 2019 Carla, We apologize you were having issues reaching a technical support representative. AL Advantage cannot unlock user accounts due to there being a verification process for user access. The HIPAA HI-TECH Security Act will not allow us to grants users access to ePHI without the proper verification steps. We apologize for this regulation but we must follow the HIPAA Security rules and regulations. We apologize for this disturbance but are happy the system is easy-to-use. Thank you DP Debra P. Regional nurse Hospital & Health Care ### "AL Advantage Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 7, 2019 Great Pros Easy to navigate Compliance good Reports are good tools Cons Nothing yet easy to use Data entry is a long process Reasons for choosing AL Advantage Our company chose for compliance Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 8, 2019 Debra, Thank you so much for your review. We are glad ALA is exceeding expectations and will continue to ensure that it does. Thank you CS Courtney S. LPN Hospital & Health Care ### "User Friendly" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 August 1, 2019 Pros The care plans are easy to read for the care staff giving the direct care. Communication of care is important in our line of work. AL Advantage has well organized care plans for staff to get the information needed. I also like the drop down menu with options for title of chart notes. It helps keep all chart notes for certain topics organized when you need to find certain information. Cons It would be nice to be able to add more information into certain areas of care. Some resident's don't need information under "grooming" entry, but need extra room under "dressing" on the care plan. It would be nice to not be so limited on space per heading, instead limit space per page. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 2, 2019 Courtney, Thank you for the review and taking your time to let us know how we and the software are doing. We have a new roll-out that is deploying on the 5th of this month that will address this entry and space issue. If you need anything do not hesitate to contact support. Thank you! AW Autumn W. DHS Facilities Services ### "Decent charting system." 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 4/10 July 4, 2019 Pros It is very easy to use and very self explanatory. Cons Not enough options to make the careplan specific to the resident. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 5, 2019 Autumn, I am sorry you feel like there are not enough options to make the care plan specific. We do have an increasing list of options to select from on the care plan and we also have the ability for free text entry to customize your way. If we can be of any support yo u please call us and we will be happy to walk through this with you. Thank you LA Lee Ann L. Director of Health Care Services Hospital & Health Care ### "Excellant Soft ware for Charting" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 2, 2019 so far so good Pros the ease of charting for my Qmaps. The User friendly system. Cons I don't have any yet, Let me use it more. Reasons for choosing AL Advantage I didn't purchase it another Nurse before me did. I have always used Point Click Care Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 8, 2019 Lee Ann, We appreciate your review and are extremely happy the software is working excellent for you. If you ever need anything please do not hesitate to reach out to our support team! Thank you [View all Reviews](https://www.capterra.com/p/155668/AL-Advantage/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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