# Deltek Costpoint Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Deltek Costpoint the right Enterprise Resource Planning solution for you? Explore 215 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/155685/Deltek-Costpoint/reviews

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Deltek Costpoint

3.9 (215)

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Last updated March 13th, 2026

# Reviews of Deltek Costpoint

Ease of use

3.7

Customer Service

4.0

## Pros and Cons in Reviews

Jamie H

OwnerEntertainment, 11 - 50 employeesUsed the software for: 6-12 months.

“I specialize in production management as well as project management and Deltek’s performance and speed backed up my business, and an excelled us to greatness especially with managing customer information .“

February 17, 2026

SM

Soren M

Software EngineerDefense & Space, 51 - 200 employeesUsed the software for: 1-2 years.

“Deltek user interface is lacking.“

April 10, 2026

JO

Joyce O

Enterprise Applications AdministratorInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years.

“With my 3yrs of experience using costpoint, I am very satisfied that it doesn't require too much intervention from the Deltek Team.“

October 30, 2024

MM

Mark M

Sr. Web Designer and DeveloperGovernment Administration, 201 - 500 employeesUsed the software for: 6-12 months.

“Please, for the love of God, hire a competent designer to overhaul how this thing works, because right now using it is the worst part of my entire month.“

August 20, 2025

AH

Aretezia H

Regional ManagerGovernment Relations, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“The reporting feature is fantastic.“

January 16, 2025

MM

Mark M

Sr. Web Designer and DeveloperGovernment Administration, 201 - 500 employeesUsed the software for: 6-12 months.

“Constantly pinwheeling, horrible interface, and bloated.“

August 20, 2025

AH

Aretezia H

Regional ManagerGovernment Relations, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“I like costpoint overall.“

January 16, 2025

Sam B

software developerInformation Technology and Services, 201 - 500 employeesUsed the software for: More than 2 years.

“Outdated UI from 1995, no thought whatsoever about the user experience or flow, very unintuitive and clunky, the mobile app is even worse.“

March 20, 2024

## Showing most helpful reviews

Showing 1-25 of 215 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Richard Erick C.  
Lead Advisor  
Management Consulting  
Used the software for: 1-2 years

### "On point billing system"

November 9, 2022

5.0

Pros

I really like that it is able to accurately record and track billable hours. It also makes it easy to tag billed hours to the right budget/funding codes. You can see approval logs and editing if ever you make a mistake is possible.

Cons

There are too many clickable buttons that can be confusing for first-time users. But I guess that is the case always when using new software.

Review Source

VR

Verified Reviewer  
Human Services Case Manager  
Consumer Services  
Used the software for: 6-12 months

### "Multiple Use Option, PC or Mobile Device"

August 2, 2024

4.0

I like the overall design, and ease of use for the Deltak.

Pros

I get access on my mobile devices and in PC.

Cons

The graphic is often too heavy to load, but I don't see as a big issue.

Review Source

MC

Mitchell C.  
Mechanical Technician  
Defense & Space  
Used the software for: 6-12 months

### "Costpoint, not the best for an overall time management program."

February 7, 2025

3.0

I had a decent experience with costpoint, I just remember it being hard to navigate and frustrating at times.

Pros

The ability to clock in to exactly which job your working on.

Cons

The complication of browsing the site and finding things I needed.

Review Source

VR

Verified Reviewer  
Sr. Laboratory Technical Writer  
Military  
Used the software for: 2+ years

### "Easy-to-use program for tracking hours worked."

November 17, 2021

5.0

I used this program daily to track my hours worked for each pay period. It was pretty easy to use and did not take much time out of my day.

Pros

This program was very simple to use to track your hours worked. It was efficient, easy, and did not take much time to learn or to use it daily.

Cons

I cannot think of anything specific that I disliked about this program.

Review Source

Stuart R.  
IT Solutions Architect  
Government Administration  
Used the software for: 2+ years

### "Costpoint Hard to use"

October 6, 2022

4.0

Pros

The best thing of CostPoint was that it was good to generate reports really quickly

Cons

A lot of features could easily be improved on the UI/UX side of the house. There is a massive learning curve and the system just is clunky and very hard to use.

Review Source

VR

Verified Reviewer  
software developer  
Information Technology and Services  
Used the software for: 2+ years

### "Any review above 1 star is suspect"

March 20, 2024

2.0

Pros

Nothing I can think of. The only reason to use Costpoint is when a company I'm employed with forces me to use it.

Cons

Outdated UI from 1995, no thought whatsoever about the user experience or flow, very unintuitive and clunky, the mobile app is even worse.

Review Source

Narasimhan (Nari) S.  
Chemical Engineer  
Oil & Energy  
Used the software for: Less than 6 months

### "A simple concept is complicated and user time is wasted with Deltek"

August 15, 2019

2.0

Stuck with it so obviously I am using it but I figured I would help other organizations make better choices for their employees.

Pros

It doesn't crash or freeze up, I have to give credit that their server connections and implementations are proper. So it doesnt crash during use, although logins sometimes get delayed due to some cookie issues.

Cons

Ah where do I start. No clear user interface set up method. It has a bunch of poorly worded menus and some other buttons and a whole lot of unnecessary "Query" buttons. For most users, the goal is select a charge code, pick the day of week, add the hours and save, At the end of week, they sign the sheet. Simple, right? But not, Deltek makes the whole process of actually finding the "timesheet" and adding a line to it pretty convoluted. Note I didnt say complicated because it is not. But a simple process is converted to a random goose chase through multiple menu locations, clicks, searches and then selections. Picking a project code yay.. click on random looking glass icon or square faded blue icons and search, leave codes -- search through layered menus and then figure out what to add. Use -ve and + signs on user side, because the geniuses that built this software couldn't figure it on their side.

Review Source

RH

Randall H.  
Software Engineer  
Defense & Space  
Used the software for: Less than 6 months

### "Easy to use once you get the hang of it"

December 17, 2018

4.0

Overall I think Deltek is a solid tool and I would not mind continuing to use the software, however I've worked at other places that have had better or at least more user-friendly timekeeping systems.

Pros

As a user, my only involvement with Deltek is entering my hours on a daily basis after work. It took some fiddling around but once I got the hang of it, it was pretty straight forward to log my data. The tool allows you to see how much holiday or PTO balance you have as well as allowing you to access your paystub. These were things that my company previously had as separate systems, so it's nice that they're all together now.

Cons

It was hard to familiarize myself with the tool at first as it seems all the basic functions for simply entering my time data is hidden under various levels of menus. I don't know if it's merely because of the way my company configured the tool, but I haven't figured out how to print things, especially my paystub. There is no option that I'm aware of for looking at my PTO history.

Review Source

EL

Ernesto L.  
Buyer  
Defense & Space  
Used the software for: 2+ years

### "Fair Weather Application"

May 14, 2019

3.0

Fair weather - not good nor bad just a system I have to use.

Pros

They're a govt approved system which is a requirement for companies in the defense and contracting industry

Cons

The platform is not intuitive nor user friendly and it's hard to get customer support w/o being charged extra. Not an open source.

Review Source

Zahid R.  
Director of Social Media  
  
Used the software for: 6-12 months

### "Great"

April 12, 2018

4.0

Pros

Quite friendly this software, allows many tasks to be done quickly, we try to fix errors and show solutions

Cons

what I like the least, is that it is not available for some platforms as free software, and does not allow to see how it would work in that system

Review Source

RK

Rayhann K.  
Intern  
Defense & Space  
Used the software for: 6-12 months

### "Deltek Review"

November 18, 2024

4.0

Pros

In my experience, I think one of things I like about Deltek is that it "stops" you from revising previous work without a reason. I think that's incredibly important for the employer.

Cons

One thing I don't like about Deltek is how specific it is. At least in my experience, it doesn't allow up to two decimal points on the timesheet. This normally wouldn't be a problem, but whenever I track it, it would tell me that it can't track it because it differs from what I put in. For instance, if I worked 7.75 hours, I would try to track it as 7.7 or 7.8, but it won't accept it.

Review Source

HJ

Hosan J.  
Senior Accountant  
Government Administration  
Used the software for: 2+ years

### "Reliable and consistent"

April 1, 2024

5.0

I started using Deltek costpoint since 2019 and I use it daily. Most of the features on Deltek is intuitive and easy to use. When transferring data from Deltek to Excel, it is easy to transfer.

Pros

Customer service. Especially zoom meeting to resolve issues. Transferring information from the software to excel in an easy manner.

Cons

Frequent update regarding software upgrade.

Review Source

KC

Karen C.  
Payroll Supervisor  
Government Administration  
Used the software for: 2+ years

### "I have used Costpoint for 8 years. I have been able to learn a lot."

May 2, 2017

5.0

Reporting, payroll, versatility, project reporting and capture, labor capture

Pros

I love the versatility of this software. It does so much and we can pull a lot of different information. It's very detailed in most areas and we can hold notes as well. Since I work in payroll, I think that the people and payroll modules are most useful for me.

Cons

I really don't like that we can not accrue a non-cash fringe. We have asked and asked for this feature and it has never been considered. All our employees accrue fringe non-cash to use towards benefits. I also don't like the way the employee garnishments are set up. Every time there is a change to a garnishment (such as the amount in a child support order), I have to stop the garnishment and set up a new one in order to preserve any history. It can be confusing for anyone else looking at someone's file. Also, the note field is to small, doesn't hold enough information for the order (like children or custodial parents) that used to be included in Costpoint 6. I was disappointed when this was removed.

Review Source

DM

David M.  
IT Director  
Philanthropy  
Used the software for: 2+ years

### "Work Smarter not Harder"

June 28, 2017

5.0

Pros

The Costpoint enterprise suite allows a complete set of tools that can influence critical business decisions in a vertical business. What sets this software apart from others, is the tools available to customize the software using Extensibility.

Cons

Limitations on customization unless you have in-house experience or willing to pay for consulting which is a consideration.

Review Source

NL

Nicholas L.  
HR analyst  
Defense & Space  
Used the software for: 2+ years

### "Deltek Costpoint Review"

November 18, 2018

3.0

It has been a decent system overall but there is a lack of customization, predictive features, poor reporting features and no updates for several years so other HRIS systems are way ahead of this particular system.

Pros

It is a pretty simple to use software for HRIS data and has a lot of fields to enter. It is great that there is a reporting system to allow for standard and custom reports. There is an immediate entry into the system once changes are made so it is great to get an immediate response.

Cons

There are several cons with the system. First, it has not been updated over several years and no upgrades have been made to keep up with the times. It feels like the system is dated back to the 1980's. There is no predictive searches for employees, there are too many windows for different types of employee data so it is hard to find certain employee data. The reporting is also hard to create custom reports as you have to understand extensive knowledge of Cognos, hard to search fields for employee data and it is clunky. There are no workflows or business rules that can be setup in order to allow for notifications for certain events regarding employee self service.

Review Source

WF

Will F.  
Director  
Management Consulting  
Used the software for: Less than 6 months

### "Wow!"

June 29, 2018

1.0

Pros

I'm still looking. Give me more time, I'm sure it's there somewhere. My accounting department sold this to the company as an upgrade.

Cons

Ok. My firm used to use the time & expense for timekeeping and concur for expenses; great user experience there. Then we switched to costpoint 60 days ago. It reminds me of a slapped together MS Access database. The interface is awful, just awful. Why didn't Deltek just keep the time/expense user interface? Deltek Time/Expesne had mobile options, I've yet to find that for costpoint (..come back, your going the wrong way!!). As a manager, approving sheets is no picnic either and heaven for bit I want to look at an employee across 2 pay periods (deltek expense you clicked an arrow, costpoint you double or triple your clicks for the same task). And then there's the Expense module in costpoint, oh my. I have no idea what I'm looking at sometimes. You have to download the attachments to view them instead of opening inline for quick reference (clunky). There doesn't seem to be any sort of natural workflow for the expense reports. There's a bunch of links and buttons that I don't need. And why not just have an approval button for managers? All I've ever found is a "perform selected task" button. Not intuitive at all from a company that aims at setting the pace. Or.... maybe my firm botched the rollout?

Review Source

VR

Verified Reviewer  
Network Control Tech  
Defense & Space  
Used the software for: 2+ years

### "Simple software everyone understands"

August 12, 2018

5.0

Deltek helps us take care of our timesheets in short order, with very helpful search and report functions to boot.

Pros

I always like how easy it is to use. I create favorites so I don't even have to search for the right codes - they're just right there. And the web pages load very quickly on our awful work computers!

Cons

Depending on how your company set it up, it can be confusing to find your codes initially... but all they have to do is give them to you and then it's super easy.

Review Source

BS

Brant S.  
Mfg eng manager  
Shipbuilding  
Used the software for: 2+ years

### "Need improvement with standard reports"

November 19, 2019

3.0

Pros

Ease of movement around system. The query function is a great way to filter info.

Cons

The standard reports are very poor. I wonder if they consulted actual users and asked what they needed. Has forced us to use cognos query and writer which is not user friendly. There are standard reports such as dispatch lists that should be part of the package.

Review Source

MM

Matt M.  
MAPA  
Security and Investigations  
Used the software for: 6-12 months

### "Brief Overview"

December 1, 2020

4.0

Overall, I like Deltek. It is an easy system to use and little training to be able to know how to use (very user friendly).

Pros

I like the display for the calendar, it is easy to add a new line for additional hours billed and keep track all hours. I also think it is easy to navigate the branching time charge. Some companies have a very complicated branching system making it very difficult to locate the correct time charge to add.

Cons

I think it would be helpful if time off, holidays, sick leave was able to be displayed from the main timesheet. It would make a one stop location to have all the information in one place compared to opening up other tabs to trying to locate your balances.

Review Source

VR

Verified Reviewer  
Accounting Associate  
Defense & Space  
Used the software for: 2+ years

### "Great functionality but not easy to use"

March 15, 2018

4.0

Due to our type of work, it was a great product to use when working government contracts.

Pros

The software had great reports. It's payroll portion was very easy to understand and navigate while processing biweekly checks.

Cons

The software is not user friendly. It took quite some time to learn how to use properly and the reporting function is complicated.

Review Source

MS

Mark S.  
Software Developer  
Government Relations  
Used the software for: 2+ years

### "Deltek is a reasonable timetracking tool"

April 24, 2019

3.0

Pros

It does what it needs to do. It is pretty simple to use and get setup, and allows you to track what needs tracking.

Cons

All time tracking is harder then we would like. Deltek at times needs work to be configured to be as helpful as I wish it could be.

Review Source

OA

Omar A.  
Production Planner  
Military  
Used the software for: 2+ years

### "Omar CP review"

November 19, 2019

5.0

It’s an easy to use software that has real-time inventory management that I find useful in everyday tasks.

Pros

The ease of running MRP once everything is set up.

Cons

User interface seems outdated. Friendlier screens can be used where you can finally use dual monitor support.

Review Source

LW

Linda W.  
Ceo  
Accounting  
Used the software for: Less than 6 months

### "Read your contract very very carefully "

March 5, 2022

1.0

It’s our fault that we did not read the contract at least 5 times. Our implementation date is scheduled for April, but they started to charge us from Jan, right after the contract is signed. Their recommended implementation team needs three month to move data from quickbooks to cost point. When they did the sales show, they stated clearly ( unfortunately we did not record it) that the invoice will start from the day after full implantation. Guess what, in their contract, they directed you to refer to another document, and if you trace to that document, it states that you need to refer to another document. Oh. Well. We now have to bite the bullet. But I hope my review can help others to avoid this mistake. I am counting days to the end of this contract. I am not going to do amy other business with Deltek. None! Such a vicious company and toxic sales team.

Pros

DCAA certified and no else. None none none

Cons

Sales team very tricky to deal with. Aweful experience

Review Source

DB

Daniel B.  
Database Engineer  
Defense & Space  
Used the software for: 2+ years

### "It does the job, and then some"

November 19, 2019

5.0

Installation, configuration, security & report writing

Pros

My coworkers get there work done, mostly without complaining to IT

Cons

Hotfixes and the needs to install them..... the new versions executables will be awesome

Review Source

JR

Jeremy R.  
Director, Financial Systems  
  
Used the software for: 2+ years

### "Great product overall for government contractors."

July 20, 2017

4.0

Efficiencies with back-office processes.

Pros

Heavily integrated. It offers a lot of features suitable for government contractors. Companies that rely heavily on projects and reporting will find the system very suitable for their requirements.

Cons

Very complex. The system requires a lot of hands-on interaction to become proficient. The integration is great, but with it comes a steep learning curve.

Review Source

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