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Rhino Fleet Tracking

Pricing for Rhino Fleet Tracking

4.6 (62)
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Rhino Fleet Tracking has 1 pricing plan

  • No free trial
  • No free version
Credit Card Required: Not provided by vendor
Discount: Information not available

Basic

$16.95
Pricing Model: Flat Rate
Payment Frequency: Per Month
Basic plan includes:
  • 15 Standard Reports
  • 24/7 Support
  • Driver Management
  • Free Training
  • Google Maps

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What do others say about Rhino Fleet Tracking pricing?

Pricing Rating
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Value For Money
4.6(62)

Pros

  • The customer service and the cost is great. I really like the fact that I can check it almost any where and any time.

  • Today she showed us a live demonstration. The software has many awesome features and the price is affordable.

Cons

  • After sale communications and support was some of the worse ever experienced. Units were to be configured and were not.

  • There surely is something wrong because at the end you pay for something that you cant use.

Read Full Reviews Below
Verified Reviewer
Senior Project Management Consultant
Construction, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
1.0
Ease of Use
2.0
Customer Service
1.0
Features
1.0
Value for Money
1.0
Reviewer Source
Source: Capterra
July 2, 2019

"Disappointed and cancelled service after just a few weeks"

Overall: The whole thing was an abject failure. We cancelled the service and will be sending all hardware back.

Pros: Unfortunately there were no aspects of our experience that met this "like" criteria. The initial sales conversations were great. We believed we were getting a solid platform for our asset management solution. I believe the base GPS tracking is functional and it did provide the fundamental data.

Cons: No clear expectations were communicated. After sale communications and support was some of the worse ever experienced. Units were to be configured and were not. 3 of 4 provided battery powered units never did work. Wiring was sketchy and we were not informed that the wiring harnesses were taped together "as a guide". The iButton key fob serial numbers were also pre-populated incorrectly. Driver IDs were never reported in most areas. Issues were never resolved in a timely fashion and Rhino didn't initiate communication regarding status, we always had to contact them to find out what was going on. When we said we would terminate service there was no hesitation or offer from sales, support or their Director of Operations regarding possible remediation, just - OK send it all back.

Reasons for Choosing Rhino Fleet Tracking: No contract and reasonable monthly service fee and some DOT reporting.

Vendor Response

By GPS Insight on July 10, 2019
Jeff, We let you down and acknowledge that we underperformed in numerous ways on your transaction. We are analyzing what went wrong and making immediate and longer term changes to processes, product, and our communications. Our CEO sent you an email and would like to follow up with you regarding how we leave you in the best possible situation. He'd love to hear from you at your earliest convenience so he can provide you the best possible resolution.
Marcelo P.
Manager/director
Used the software for: Less than 6 months
Overall Rating
1.0
Ease of Use
1.0
Customer Service
1.0
Features
1.0
Value for Money
1.0
Reviewer Source
Source: Capterra
February 13, 2018

"Terrible experience!"

Pros: Bought this product with a seller that told lies about the product! Later the manager calls saying that you have a monthly fee. Looks like a scheme. You buy something and receives another.

Cons: The company doesnt worries about the costumer! They just want their profit! Dont recomend. There surely is something wrong because at the end you pay for something that you cant use.

Vendor Response

By GPS Insight on March 2, 2018
Mr. Pinto, we are sorry to see you believe you were misled by our staff. Unfortunately, monthly tracking of vehicles is something that requires a monthly cost as we, and every other GPS tracking vendor incurs a monthly cost to provide these services. If you refer back to the two quotes you were emailed and your initial invoice, you will see where the ¿Ongoing Monthly Cost¿ was included as a total of $50.85 for your 3 vehicle tracking devices. What makes us unique is that we do not require a contract. We earn the business of our customers every month. However, we do require monthly payment of service and are unable to provide fleet tracking services for free. Please call 1-800-293-0420 with any additional questions. Best Regards, The Rhino Fleet Tracking Team