# OpenText Cloudally Backup for Microsoft 365 Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about OpenText Cloudally Backup for Microsoft 365 Software - reviews, pricing plans, popular comparisons to other Backup products and more. Source: https://www.capterra.com/p/155742/CloudAlly --- # OpenText Cloudally Backup for Microsoft 365 Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) OpenText Cloudally Backup for Microsoft 365 ## What is OpenText Cloudally Backup for Microsoft 365? OpenText™ Cloudally Backup for Microsoft 365 Top Rated Pioneers of Cloud to Cloud Backup for Microsoft Office 365, Google Workspace, Salesforce and also Box.com and Dropbox.com on one interface - with 30,000+ customers! Protect your business-critical data with CloudAlly's enterprise-grade SaaS backup and point-in-time recovery for Microsoft 365 Google Workspace, Salesforce and also Box.com and Dropbox.com on one interface. Our SaaS backup is tailored for administrators and security-focused IT professionals. ## What is OpenText Cloudally Backup for Microsoft 365 used for? [Backup](https://www.capterra.com/backup-software/)[Disaster Recovery](https://www.capterra.com/disaster-recovery-software/)[Business Continuity](https://www.capterra.com/business-continuity-software/) Recognitions Best ease of use Overall rating Based on 94 user reviews Reviews sentiment Positive 97% Neutral 2% Negative 1% Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... - Business Continuity / 2026 - Cloud Storage / 2026 - Data Loss Prevention / 2026 - Data Management / 2026 Our "Best of" badge program showcases products with the highest ratings... - Cloud Storage / 2026 ## OpenText Cloudally Backup for Microsoft 365 alternatives Highest Rated [NAKIVO Backup & Replication](https://www.capterra.com/p/161328/NAKIVO/) [4.8 (457)](https://www.capterra.com/p/161328/NAKIVO/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161328/NAKIVO/) [4.6 (1,200)](https://www.capterra.com/p/171884/IDrive/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (367)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Salesforce Backup](https://www.capterra.com/p/265572/Salesforce-Backup/) [4.8 (80)](https://www.capterra.com/p/265572/Salesforce-Backup/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/265572/Salesforce-Backup/) [View all alternatives](https://www.capterra.com/p/155742/CloudAlly/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Backup Scheduling 4.5 (31) 80.65% of 31 reviewers that rated this feature as important or highly important Schedule automatic backups by selecting the frequency of data backup jobs Cloud Backup 4.9 (28) 85.71% of 28 reviewers that rated this feature as important or highly important Process of backing up of files and applications to cloud-based remote servers for protection of data Backup Log 4.3 (26) 80.77% of 26 reviewers that rated this feature as important or highly important Records the events that occur during a backup process Incremental Backup 4.8 (26) 80.77% of 26 reviewers that rated this feature as important or highly important Copy only the new data that has been changed or created since the previous backup Encryption 4.8 (25) 84.00% of 25 reviewers that rated this feature as important or highly important Convert data into a code for security Backup and Recovery 4.8 (15) 86.67% of 15 reviewers that rated this feature as important or highly important Create backups and provide methods to recover deleted/lost data OpenText Cloudally Backup for Microsoft 365 42 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Automatically create schedules based on business needs or employee availability and qualifications Data is backed up automatically to prevent data loss Create backups and provide methods to recover deleted/lost data Records the events that occur during a backup process Schedule automatic backups by selecting the frequency of data backup jobs Process of backing up of files and applications to cloud-based remote servers for protection of data Track and manage adherence to policies for any service, product, process, or supplier Reduction in the number of bits needed to represent data Backup of computer data automatically saving a copy of every change made to that data Import, collect, and capture data from multiple sources Ability to restore deleted, hidden, or lost data from an email server/system Process of copying and storing data in more than one site or node Protect sensitive data for digital privacy Manage and store data in a database Plan and implement business continuity measures in case of unforeseen events Receive and/or send email notifications for urgent updates, requests, or other information Convert data into a code for security Create, save, and store files Move files across different systems or networks Find & retrieve relevant data or documents Compliant with HIPAA, which sets standards for sensitive patient data protection Copy only the new data that has been changed or created since the previous backup Accountability over info/data that ensures appropriate behavior in the valuation, creation, storage, use, archiving & deletion of info. Observe and track the demand, usage, progress or quality of a system, product, or user Create, manage, and track policies and procedures within an organization Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications View and track pertinent metrics to find patterns and gain insights from data Set a time to generate routine reports automatically Securely stores data to prevent data loss or breaches Online portal through which end users can access the system, manage tasks, or obtain information Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Set up connections to third-party platforms to improve business processes Extra layer of security that requires not only a password and username but also something specific to that user Track revisions and updates made to files and navigate between different versions Web Access/Restoration Get Advice We can help you find the software with the features you need. Features 4.6 (94) 4.6 Based on 94 reviews ## Pricing Value for money 4.7 (81) ### Starting price Free trial available [View all Pricing Plans](https://www.capterra.com/p/155742/CloudAlly/pricing/) Value for money 4.7 (81) 4.7 Based on 81 reviews ## Integrations [ Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ OneDrive](https://www.capterra.com/p/161304/OneDrive/)[ Box](https://www.capterra.com/p/148766/Box/)[ Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (79) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (79) 4.7 Based on 79 reviews ## User reviews Overall rating 4.7 Based on 94 reviews Filter by rating 5(68) 4(23) 3(2) 2(1) 1(0) Mentioned topic Sorted by most recent JU Jake U. Business Technology Analyst Construction ### "Cost effective MS365 Backup for Enterprise Organization" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 17, 2025 Great experience was able to find what I was looking for when I needed to restore from it, directly into the end user's mailbox in a separate labelled folder, when user lost his contacts. Pros An Office365 backup that is great value with a quick restore process and multiple restore options that allow for hands off restore directly into the end user's mailbox (e-mail restore). Cons Restore process takes some time to figure out if not used often (there is recovery option on the left sidebar, but also a recovery option from the backup as well on the homepage, say Exchange), they seem to offer different interface and recovery options. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MG Massimo G. technician Computer Software ### "first impressions" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 6, 2025 We scheduled the first full backups of email, onedrive and sharepoint and it was quite simple to set up the backups Pros It is a complete and quite intuitive backup of the entire tenant where you can manage the emails to remove and add Cons Customer management on the portal is quite good although it can still be improved. I need to improve the learning curve. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 10, 2025 Thank You! AD Alberto D. Tecnico Computer & Network Security ### "A Good Cloud to Cloud backup" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 6, 2025 148 / 5.000 We are at the beginning, we have added the first customers but what I can say is the speed of management and configuration as well as the reports present with alerts Pros The ease of adding a full or partial backup and the speed of data recovery Streamlined and practical graphics Cons that when I have to add a new customer I have to indicate an email using aliases so as not to put the customer's one Alternatives considered [Veeam Data Cloud for Microsoft 365](https://www.capterra.com/p/228906/Veeam-Backup-for-Microsoft-Office-365/) Reasons for choosing OpenText Cloudally Backup for Microsoft 365 part licenses allows you to purchase individual users Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BM Brendan M. IT Director Computer & Network Security ### "IT Director" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 30, 2025 CloudAlly Microsoft 365 Backup delivers an awesome, set-and-forget data protection experience. Its intuitive, admin-friendly interface ensures easy setup—often taking less than 30 minutes—and stress-free management. The comprehensive, automated daily backups cover all M365 services, including Mail, Teams, and SharePoint, with unlimited retention. When disaster strikes, the smart granular and point-in-time recovery is lightning fast, allowing non-destructive restores in a few clicks. Coupled with robust security and exceptional, real-person support, CloudAlly provides complete peace of mind, making data loss a non-issue. Pros CloudAlly is far superior, quick and easy to setup, manage, use and is great value for money above any competitor. Cons there are no cons! Switched from [Veeam Data Cloud for Microsoft 365](https://www.capterra.com/p/228906/Veeam-Backup-for-Microsoft-Office-365/) cost is far less and functionality is far superior Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JC Jo C. Operations Manager Information Technology and Services ### "Quick and simple to implement, easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 October 23, 2025 Pros Really simple to implement, and perform recoveries. Easy to use interface, and to give client users access if needed. Also very cost effective to provide unlimited data retention. Cons We found that in instances where a user's primary email address had changed, their Microsoft 365 Exchange backups failed. We had to go in and run a manual backup before backups would start working automatically again. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AC Andrew C. Engineer Financial Services ### "Super simple to use and easy to manage." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 8, 2025 It does the job of backing up M365 very well, easy to use and simple to manage. Backups and restores are done efficiently and quickly. Pros It's super simple to setup, easy to manage and good value for money. It managed all aspects of the M365 product with ease. Cons Nothing really to dislike. It does everything it needs to do as it describes it can be done. No cons at this stage. Switched from [Veeam Data Cloud for Microsoft 365](https://www.capterra.com/p/228906/Veeam-Backup-for-Microsoft-Office-365/) Cloudally is cheaper and does the same job Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Nן Nitzan n. cto Information Technology and Services ### "CloudAlly for Microsoft 365 Mailbox" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 7, 2025 I’ve been using CloudAlly for several years across multiple clients, and it has always delivered. The solution offers great value for money, with reliable automated backups and secure cloud storage included. Pros CloudAlly’s automated daily backups have been rock solid. I’ve never experienced a failed backup that left data at risk. The scheduling flexibility ensures client data is continuously protected without requiring manual intervention. Cons none so far. Switched from [Acronis Cyber Protect](https://www.capterra.com/p/237140/Acronis-Cyber-Protect/) reliability, ease of use, technical support Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM Jeff M. Technical Operations Lead Information Technology and Services ### "So close to being awesome..." 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 4/10 September 5, 2025 I was super happy with you guys at first. The backup ran pretty quickly for our internal organization, we were able to integrate well enough using your APIs and our control panel, and you are still lightyears better than our previous partner. But the honeymoon period didn't last long because of the issues above. If I could just get more transparency on what's actually happening with active backups, access to real, full job logs to diagnose failures on my own, and if you could just auto-archive within a day or two instead of a month or two, this would be such a great product. As it stands we stopped selling it to new partners over a year ago and are just providing it to partners who already have it while we wait for them to figure out they'd be better off with AFI or DropSuite... Pros It's a solid backup for the most part. As long as the mailboxes remain licensed and active the backup runs great, with only intermittent transient issues that are to be expected with any kind of backup. Cons It really struggles with large sharepoint/onedrive backups. It's not so bad when there's just a ton of smaller files, but in one case we had a SharePoint site with a single 4TB file. Because of the throttling on M365, it took several days to complete the backup of that single file. The real problem is that during that time, there was no way for the end user, or for me as the support engineer, to see any change in status... There are no logs, and there is no information to be found. I can't see what item it's working on, the progress on that item, nothing. It just sat there saying the backup was running and that it had backed up the exact same number of files for 5 days. In cases like this just listing how many files it's gotten so far is insufficient. On top of that, there are no logs for the backups, only the status, it's just not enough for me to be able to troubleshoot anything, so that any persistent issue requires me to reach out to the support team, who usually just ell me things I should have been able to find myself, if you'd give me the tools to do so. Finally, the biggest problems I have with M365 backup is the incredibly obtuse way you bill for mailboxes, and the amount of time it takes for deleted mailboxes to be auto-archived. The fact that if a mailbox is deleted the client is charged for it forever, but if they mark it shared and remove the license they are no longer billed leads to a lot of confusion and frustration from our clients. If your intention is to bill for deleted mailboxes, then you should just do that and not have this workaround. Now when the end users delete a mailbox instead of marking it shared and un-licensing it, our clients are frustrated that they have to buy a license to fix that if they want to keep the backups but not keep paying for it, otherwise their only choice is to delete that mailbox backup. Not really cool at all when you advertise unlimited retention. And the worst part is that the end users will delete a mailbox, then the client gets an email that the backup is failing, and they reach out to us asking why. I have so many tickets that just go: Partner - Why can't you backup this mailbox? Me - It says it's not accessible, has it been deleted? Partner - Yes, they deleted it, but why is it erroring instead of archiving? Me - because it takes us a month to figure out that it's been deleted, you should probably pause it manually. It's just a mess. It's a huge pain to support your product for these reasons. Switched from [Ahsay Offsite Backup Server](https://www.capterra.com/p/60409/Ahsay-Offsite-Backup-Server/) They were absolutely terrible. Backups failed constantly. We used them for file backup and they were fine, but M365 never worked worth anything, it could barely run a backup, and almost never successfully restored anything. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DC Darran C. Operations Information Technology and Services ### "A great backup product for O365" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 4, 2025 The overall experience of CloudAlly is great, with previous experience of many other backup solutions, CloudAlly should certainly be considered. Pros The CloudAlly backup portal is very intuitive to use and very simple and quick to do mailbox or folder restores. CloudAlly is cost effective, allowing unlimited data storage backup per user. Cons There is nothing that I can think of at this stage of using CloudAlly that I don't like about how it works. Alternatives considered [Barracuda Cloud-to-Cloud Backup](https://www.capterra.com/p/178587/Barracuda-Cloud-to-Cloud-Backup/) Reasons for choosing OpenText Cloudally Backup for Microsoft 365 Ease of use, simple to manage and restore Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ZC Zachary C. Service Desk Team Leader Information Technology and Services ### "CloudAlly - The best backup solution for your business." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 4, 2025 Pros CloudAlly backups for 365 is currently the best solution I'm aware of, the implementation process is straight forward and reliable. Alerts and notifications are always spot on, the amount of data held also seems infinite. Restorations are easy and provide multiple methods of doing so, if you have any problems the support team are always on it. Cons Sometimes backups will fail for no reason so they need to just be re-ran, this could be automated. On-mass scale this can be come a little tedious. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/155742/CloudAlly/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [IDrive vs OpenText Cloudally Backup for Microsoft 365](https://www.capterra.com/compare/155742-171884/CloudAlly-vs-IDrive) [Cohesity vs OpenText Cloudally Backup for Microsoft 365](https://www.capterra.com/compare/155742-166007/CloudAlly-vs-Cohesity)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)