# Page 4 | OpenText Cloudally Backup for Microsoft 365 Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is OpenText Cloudally Backup for Microsoft 365 the right Backup solution for you? Explore 94 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/155742/CloudAlly/reviews

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OpenText Cloudally Backup for Microsoft 365

4.7 (94)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of OpenText Cloudally Backup for Microsoft 365

## Showing most helpful reviews

Showing 76-94 of 94 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Alexander R.  
Tecnico mantenimiento de electricidad  
Warehousing  
Used the software for: Less than 6 months

### "Get the support you need"

August 26, 2018

4.0

Pros

This software gives you the support you need in terms of your backup copies. Compatible with different programs to work.

Cons

It is very difficult in the search of the emails.

Review Source

Response from OpenText

August 27, 2018

Thank you for your review.

PC

Peter C.  
Director  
Information Technology and Services  
Used the software for: 2+ years

### "Trivial to setup and use, it just works."

December 14, 2016

4.0

The ease of setup and use is outstanding. Total reliability it just works. I feel very safe with CloudAlly backing up my Office 365 accounts. Outstanding value.

Pros

Ease of setup and use. Simple reliable and easy to understand when we want to recover.

Cons

Restore interface took a little bit to get used to. Since its used very infrequently it has to be ULTRA intuitive and extremely easy to be sure what you're doing.

Review Source

Response from OpenText

March 7, 2019

Thank you

DL

Dev L.  
  
  
Used the software for:

### "Decent backup solution"

December 14, 2016

4.0

I had been looking for a solution to Sharepoint Online backup for a while and everything was very expensive. CloudAlly lets me back up my main Sharepoint libraries quite inexpensively. We're having a little trouble working out how to back up the new Office 365 Groups as the permissions are different and they don't autodiscover in the same way, but on the whole, this has been a great solution for us.

Review Source

Response from OpenText

March 7, 2019

Thank you

VR

Verified Reviewer  
Sales Manager  
Hospital & Health Care  
Used the software for: I used a free trial

### "Safe software"

October 3, 2018

4.0

Pros

Office 365 backup software is the safe software for your online data safe without any tension of deleting of your mobile or computer data. It is the easiest software available in market.

Cons

Office 365 backup sometimes hang up or connection failed occur.

Review Source

Response from OpenText

October 9, 2018

Thank you. if you need more help please let us know.

GG

Gareth G.  
  
  
Used the software for:

### "Secure, Accessible Backup For Your Cloud Accounts"

March 7, 2017

5.0

Excellent back up solution for Google Gsuite / Google Drive Users. If you administer your company's cloud accounts and need a simple to use but sophisticated back up solution Cloud Ally is all you need. Will Google or Microsoft lose your data? Probably not, but users must definitely will! Cloud Ally will secure your data against that possibility and have you back up and running very quickly. Once set up you can forget all about it until you need it.

Review Source

BB

Bill B.  
  
  
Used the software for:

### "Excellent Product and Easy to Use"

December 14, 2016

5.0

I was looking for a backup solution and came upon CloudAlly. I found it extremely easy to use and I can recover any file or folder with ease. Very good product.

Review Source

Response from OpenText

January 17, 2017

Thank you for your excellent review!

EP

Eduardo P.  
  
  
Used the software for:

### "Usefull solution"

December 14, 2016

4.0

 It works, but I don't believe that this kind of solution is a must have for those companies who trust in Office 365, once OneDrive has its version control and etc.

Pros

It works fine!

Cons

Not so friendly interface. The Onedrive copies used to growing up too fast, making CloudAlly costs increase in the same way, this is what make me drop this service.

Review Source

Response from OpenText

March 7, 2019

Thank you

DT

David T.  
IT Manager  
  
Used the software for: 2+ years

### "Great cloud backup service"

December 14, 2016

4.0

We have used CloudAlly since migrating to Office 365 from on premises. CloudAlly was simple to configure, reasonably priced and has always worked as expected.

Review Source

MK

Mike K.  
editor  
Newspapers  
Used the software for: Less than 6 months

### "Office 365 backup"

March 6, 2019

5.0

Pros

I really like that it is easy to restore deleted items. It is a great thing to have if you tend to accidentally delete things you need access to.

Cons

It would be nice to have offline backup from the same software.

Review Source

Response from OpenText

March 7, 2019

Thank You.

AP

Aaron P.  
Owner  
Construction  
Used the software for: Less than 6 months

### "I will use this on every computer from this point forward"

December 21, 2018

5.0

Pros

My brother and I run a small business together and rely on our laptop for all of our work. We have had this on our computer for just a short time, but have had no issues with it. We recently had a moment where we thought the computer had crashed and had lost all of our information, but everything was saved and easily accessible. I highly recommend using this.

Cons

I wish I would have installed this sooner.

Review Source

Response from OpenText

March 7, 2019

Thank you

JM

Jussi M.  
  
  
Used the software for:

### "Good, some features needed."

December 19, 2016

4.0

Working good. Because of our security policy requirements (locally stored backups), I would really like to see the function to somehow download all users latest data in single .pst more easier.

Review Source

Response from OpenText

January 3, 2017

Thank you. We have sent your request to our developer team for review.

ST

Sara T.  
  
  
Used the software for:

### "gives me peace of mind"

December 14, 2016

5.0

I love O365 but hate not having snapshot backups. Cloudally is priced where I can afford it (from a non-profit's budget even) and it has been very useful several times. It's also a great means of creating a pst file of a mac users mailbox.

Review Source

VR

Verified Reviewer  
Student  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Excellent backup for Office products"

January 19, 2019

5.0

Pros

Once set up, requires very little input to maintain updates

Cons

Not the easiest to use, requires some figuring out to become comfortable with use

Review Source

Response from OpenText

January 23, 2019

Thank You

LD

Lee D.  
GM  
Information Technology and Services  
Used the software for:

### "Review per request"

December 14, 2016

2.0

Found the version we used impossible to verify which files were backed up or reconstruct in the original hierarchy when attempting to restore.

Cons

Impossible lack of organization of the backed up files

Review Source

Response from OpenText

March 7, 2019

Thank you

LC

Lyne C.  
  
  
Used the software for:

### "MOST SECURE BACK UP SOFTWARE"

November 22, 2016

5.0

For the last few years that I have been using cloudally, I have learned that all my backup data is highly secured under Amazon S3 storage and encrypted using advanced AES-256 bit encryption algorithms.

Review Source

DB

Danny B.  
  
  
Used the software for:

### "Excellent product to backup SharePoint Online"

January 16, 2017

5.0

CloudAlly used to backup company SharePoint site. Great solution to reduce reliance on Microsoft's limited backup solutions. Simple to setup and more importantly easy to restore sites, subsites pages.

Review Source

IL

Ian L.  
  
  
Used the software for:

### "Excellent product"

December 14, 2016

5.0

Easy to use and provides confidence your O365 environment is backed up. Many of my customers have found that this service is a key requirement.

Review Source

Response from OpenText

March 7, 2019

Thank you

KH

Kris H.  
  
  
Used the software for:

### "Great product"

December 14, 2016

4.0

Great product but the incremental restore process could be more intuitive. Other than that been a great backup solution for G Suite

Review Source

Response from OpenText

March 7, 2019

Thank you

AV

Andé V.  
  
  
Used the software for:

### "Arcor Belgium"

January 9, 2017

5.0

Nice and easy to use software that makes me feel safe about my data. We use it for several years now. And for almost no money!

Review Source

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