--- title: "Bonfyre Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Bonfyre Software - reviews, pricing plans, popular comparisons to other Employee Engagement products and more." source_url: "https://www.capterra.com/p/155775/Bonfyre/" page_type: "product" language: "en" --- # Bonfyre Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Bonfyre ## What is Bonfyre? Bonfyre is the only "closed loop" employee engagement platform, helping customers like Duke Energy, Medtronic, and Adtalem drive engagement at enterprise scale and save 5-7 figures annually with lower software and rewards costs.  Our platform brings together multiple engagement tools - Team Activities, Broadcasts, Surveys, Challenges, Recognition, Nominations, Rewards, and more - into the channels employees are already using everyday (Microsoft Teams, email, SMS, QR codes and our native Bonfyre App for Android/iOS). And with Culture Coach AI, we translate engagement survey data into directly measurable, suggested actions Managers can take in 2-3 clicks.  Our award-winning Recognition solution is disrupting the industry. Our customers have seen a 2x increase in recognition activity and net cost savings of $35 pp/yr. Bonfyre's 800+ digital gift cards across 80 countries mean team members get immediate, full purchasing power without having to save up points. This also saves customers  ## What is Bonfyre used for? [Employee Communication Tools](https://www.capterra.com/employee-communication-tools-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/)[Survey](https://www.capterra.com/survey-software/) Top alternative Featured Overall rating Based on 14 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Bonfyre?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://bonfyreapp.com/&name=Bonfyre) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Bonfyre 4.4 (14) VS. [4.6 (5,308)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price Contact vendor Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (14) Ease Of Use 4.7 (5,308) Value For Money 4.4 (8) Value For Money 4.5 (5,066) Customer Service 4.8 (12) Customer Service 4.6 (5,080) ## Bonfyre alternatives [4.5 (351)](https://www.capterra.com/p/142701/SmartHub/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.8 (1,182)](https://www.capterra.com/p/147912/Motivosity/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [4.9 (33)](https://www.capterra.com/p/248658/goHappy/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Factorial](https://www.capterra.com/p/168685/Factorial-HR-Software/) [4.3 (319)](https://www.capterra.com/p/168685/Factorial-HR-Software/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168685/Factorial-HR-Software/) ## FAQs about Bonfyre Overview ### Which roles and teams benefit most from Bonfyre? Bonfyre is most used by marketing, client success, and onboarding teams that need to engage audiences, share updates, and keep communication organized. HR, sales, and operations leaders use it to support employee connection, event coordination, and stakeholder communication, while supervisors and business owners rely on it to strengthen internal engagement. Answer based on 14 reviews Overview ### What company size and specific industries is Bonfyre built for? Bonfyre is designed for organizations with more than 500 employees that need support for employee engagement, retention, and productivity. The vendor description does not specify any particular industries, so the product appears aimed at large enterprises across sectors. Features and Usability ### What are the key features of Bonfyre? Bonfyre offers employee engagement and communication features such as activity/news feeds, chat/messaging, audio/video messaging, and mass notifications. It also includes employee recognition, peer-to-peer recognition, rewards programs, pulse surveys, feedback management, reporting and analytics, access controls/permissions, and third-party integrations. Integrations ### Which third-party tools and platforms does Bonfyre integrate with? Bonfyre connects natively to Microsoft Teams. Getting Started and Support ### What training and onboarding options does Bonfyre offer? Bonfyre provides in person training, live online sessions, webinars, and documentation. In person and live online formats support guided setup and instruction, webinars offer group learning sessions, and documentation gives written reference material for self-paced review and feature lookup. Getting Started and Support ### What customer support options does Bonfyre offer? Bonfyre provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. These channels give users multiple ways to find answers or contact support. No reviewer feedback is available about response times, helpfulness, or common support frustrations, so user experience with support cannot be assessed here. ## Features AI summary Based on 9,343 Employee Engagement reviews Capterra reviewers say these are the features buyers focus on most when choosing employee engagement software: - **Peer-to-Peer Recognition** (**38%** of reviewers rated this feature as critical) - **Employee Recognition** (**35%**) - **Communication Management** (**44%**) Bonfyre supports all three top priorities: **Peer-to-Peer Recognition**, **Employee Recognition**, and **Communication Management**. Together, these features help companies encourage appreciation across teams, recognize employee contributions more consistently, and keep internal communication clear and organized, allowing teams to build stronger connections and maintain a more engaged workplace. 360 Degree Feedback Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Access Controls/Permissions Define levels of authorization for access to specific files or systems Action Management Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity/News Feed Continuous profile-based stream of news and activity Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Bonfyre 63 features ### All Features - 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Action Management: Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity/News Feed: Continuous profile-based stream of news and activity - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Audio/Video Messaging: Record and send audio and/or video files by online message or chat - Benchmarking: Compare key metrics for the business against prominent players in the industry - Chat/Messaging: Communicate using direct chat or messages within the system - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Reports: Alter the layout and content of reports - eCards: Digital greeting cards that are sent electronically, usually via email - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Directory: Access names, contact information, and roles of employees in a centralized repository - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Portal: Online portal where employees can access and track their own information - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Employee Recognition: Acknowledge and reward employees for reaching specific goals and/or for exemplary performance - Employee Reward Programs: Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Calendar: A list of events with their respective dates - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Gamification: Games or game-like elements to track progress and reward accomplishments - Goal Management: Allows employees to set and manage work or career related goals - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Mass Notifications: Send messages to multiple recipients at the same time - Mobile Access: Access software remotely via mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multi-Language: Manage and support multiple languages - Negative Feedback Management: Identify, track, and respond to negative feedback - Newsletter Management: Create and update newsletter content to increase engagement - Nominations: Formally proposing oneself or choosing someone as a candidate for a job, responsibility, or award - Peer-to-Peer Recognition: Allows employees to praise one another in a social network-like feed visible to the whole organization - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Quizzes: Brief assessments used to measure knowledge and skills - Read Receipts: Ability to see if recipient has viewed/opened the message - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recognition Tracking: Track accrued recognition and rewards at an individual employee level - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rewards Program: Point or incentive based programs loyalty programs designed to increase customer engagement - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Secure Data Storage: Securely stores data to prevent data loss or breaches - Single Sign On: Allow users to access multiple services after entering their login credentials once - Social Engagement: Process of communicating with an online community and measuring the effectiveness of activity - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Survey Builder: Create and manage surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.1 (14) 4.1 Based on 14 reviews ## Pricing Value for money 4.4 (8) ### Starting price Free trial available Value for money 4.4 (8) 4.4 Based on 8 reviews ## Integrations [ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (12) 4.8 Based on 12 reviews ## User reviews Overall rating 4.4 Based on 14 reviews Filter by rating 5(7) 4(5) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent TR Tiffany R. Director of Interactive Media Health, Wellness and Fitness ### "Great tool for communication" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 November 6, 2020 Pros I really enjoy how we are able to set up multiple "Bonfyre" communities to better communicate across our multiple studio locations. The individual bonfyres to communicate studio specific information and a bonfyre for all employees across all studios/cities. The use of hashtags and buttons/announcements has been an incredible tool for us! Cons Like any new app/software, it takes a little time to learn all the buttons and actions. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AC Alejandra C. Sr Clinical Supervisor Nola Medical Devices ### "Excellent to create community " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 27, 2020 Pros Easy to use and help the team to share best practices Cons I would like to upload "bigger" videos, thats all Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LN Leah N. Project Coordinator Hospital & Health Care ### "Review for Medtronic" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 27, 2020 Exceptional. We had \[SENSITIVE CONTENT HIDDEN\] on-site for a live event & her assistance was so great for our group. Having on-site in person support is a huge selling point for us. In addition, we have had a couple of different points on contact within Bonfyre & ALL of them have been incredibly helpful, friendly & collaborative. They are extremely knowledgeable on the platform & have assisted in everything I have needed help with. I have never had a request denied, or a question left unanswered. The group is great to work with. The platform itself is great, but the file size limitation is a major complication. Pros The customer service experience was by far the best value. Having staff available to always help us & be so friendly & supportive was extremely beneficial to our group as first time users. I like that we can brand templates against Medtronic brand requirements & that Medtronic Administrators can essentially control the entire platform. Have a separate account for Admins was critical for security & PR reasons. Cons The size of files to upload. If a file is too big, we cannot download it to Bonfyre. This was actually such a major concern for us as our groups request access to large files & videos via Bonfyre. We put our Medtronic collateral & documents on the Bonfyre groups so they expect videos, recordings & other content to be posted there as well but unfortunately, we have to give them access to a second platform to receive it because the app did not hold files large enough for us to upload. Reasons for choosing Bonfyre We already had an active agreement with Medtronic as Bonfyre is a MDT preferred vendor so my group (MITG) leveraged this Master Agreement. However, we were so satisfied with Bonfyre that we did not even consider other products at the time. Because we are now hosting events on a digital platform rather than live, in person events, we are not active on the app, as the usage does not translate for MITG in particular. Medtronic as an organization is still utilizing Bonfyre for internal groups, though, & we will love it a lot! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BB Brandon B. Personal Banker II Financial Services ### "Great product!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 May 23, 2020 Overall I love it! It is a wonderful way to stay in contact with other people within the organization. Pros We have many different branches across the country (especially the Midwest) but we don't always get to meet in person. Bonfyre allows us to be able to see each other without leaving our home branches. I have met new people and have been able to see some great things that others have done to make the branch experience just a little bit better. Cons I wish that you did not have such a short window to make edits. There was a post that I had made a while back, and someone mentioned later in the day that there was a typo. I had to delete the post and make a new one because it was out of the 3-5 minute window. Normally I would not have been discouraged by that, but it was a contest for the most likes on a post, so we lost some of our likes because of it. :( Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AD Amanda D. Contact Center Supervisor Consumer Services ### "Bonfyre Review " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 11, 2020 Being able to communicate quickly with the entire contact center has been valuable in our work from home environment. It's also great to have a platform we can share best practices, ask feedback, or even shed light on our personal life with our peers. Pros It connected my employees and I during system outages for better, more streamline communication and also on a more personal level allow us to share with 1 another. Cons The system does not consistently send notifications for each message even when notifications are set to frequent. We also do not have an audible alert on the website. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CM Claire M. Regional Sales Manager Medical Devices ### "Connect quickly and securely" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 7, 2020 This has been an amazing introduction to our business. We have very good engagement overall. Some people use less than other but those who do see the value. Pros Quick and easy to set up and use. Increasing teams engagement Cons Nothing so far! I use daily to connect with teams Switched from [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) Security Reasons for choosing Bonfyre Mobile option! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JA Julia A. Marketing Marketing and Advertising ### "Bonfyre as a social work network" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 6, 2020 Pros dynamic, easy to use, with instant, visual feedback and metrics where you can get great results Cons at the time of using it, there are no new resources or different interaction formats Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Mawande S. Human Resources Generalist Human Resources ### "Bonfyre is the future of work at Liyema Consulting" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 4, 2020 Challenges with getting people on board to use the system and data integrity . Pros Useability and operational functionality. Cons Nothing if i am honest. There was great support from \[SENSITIVE CONTENT HIDDEN\] in assisting for this. Reasons for choosing Bonfyre Useability and functionality. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CT Christina T. Content Marketing Specialist Computer Software ### "Great features but a little confusing to use! " 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 December 6, 2019 I like Bonfyre a lot. It helps me collaborate with my team and stay on track when I'm struggling to get projects done, whether that's because I've run out of ideas or just need a fresh set of eyes on a project. Pros The collaborative feel to the system is great. It's literally like a one-stop-shop for communications within the company, whether its communications within an individual team about a specific topic or more broadly within the whole company about the roadmap for product development. It's nice being able to see where my whole team is at in terms of statuses on their projects at any given time, and it's also great that I can collaborate with my team regarding my own projects. As a writer, writer's block happens... unfortunately, but through using Bonfyre, my team can offer suggestions and feedback on projects to help me keep moving forward. Cons Because there are so many features, tabs, boards, polls, surveys, message boards... etc etc to look at, you can get a little lost in the system. When you first start using it, you almost need to leave yourself little bread crumbs. Our company offered a quick little 3-5 minute video where one of our sys admins recorded his screen as he created things in the system when we first got Bonfyre so that we could easily see how to use it. It takes some getting used to. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SD Scott D. Client Success Information Technology and Services ### "Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 December 6, 2019 It has helped with Communication and camaraderie between remote employees. Pros The thing I like most about this software is the ease of use. Cons I do not have any complaints about this software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/155775/Bonfyre/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.