# Bonfyre Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Bonfyre Software - reviews, pricing plans, popular comparisons to other Employee Engagement products and more.

Source: https://www.capterra.com/p/155775/Bonfyre

---

# 

 Bonfyre Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Bonfyre

## What is Bonfyre?

Bonfyre is the only "closed loop" employee engagement platform, helping customers like Duke Energy, Medtronic, and Adtalem drive engagement at enterprise scale and save 5-7 figures annually with lower software and rewards costs.  Our platform brings together multiple engagement tools - Team Activities, Broadcasts, Surveys, Challenges, Recognition, Nominations, Rewards, and more - into the channels employees are already using everyday (Microsoft Teams, email, SMS, QR codes and our native Bonfyre App for Android/iOS). And with Culture Coach AI, we translate engagement survey data into directly measurable, suggested actions Managers can take in 2-3 clicks.  Our award-winning Recognition solution is disrupting the industry. Our customers have seen a 2x increase in recognition activity and net cost savings of $35 pp/yr. Bonfyre's 800+ digital gift cards across 80 countries mean team members get immediate, full purchasing power without having to save up points. This also saves customers 

## What is Bonfyre used for?

[Employee Communication Tools](https://www.capterra.com/employee-communication-tools-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/)[Survey](https://www.capterra.com/survey-software/)

Top alternative

Featured

Overall rating

Based on 14 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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Contact vendor  
for pricing

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Bonfyre

4.4 (14)

VS.

[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

Contact vendor

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (14)

Ease Of Use

4.7 (5,044)

Value For Money

4.4 (8)

Value For Money

4.5 (4,809)

Customer Service

4.8 (12)

Customer Service

4.6 (4,827)

## Bonfyre alternatives

[4.5 (346)](https://www.capterra.com/p/142701/SmartHub/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.8 (1,180)](https://www.capterra.com/p/147912/Motivosity/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (97)](https://www.capterra.com/p/169660/Leapsome/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (214)](https://www.capterra.com/p/156177/WorkTango/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

360 Degree Feedback

Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Action Management

Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity/News Feed

Continuous profile-based stream of news and activity

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Bonfyre 63 features

Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager

Define levels of authorization for access to specific files or systems

Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Continuous profile-based stream of news and activity

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention

Record and send audio and/or video files by online message or chat

Compare key metrics for the business against prominent players in the industry

Communicate using direct chat or messages within the system

Manage and track all internal and external communication conducted via calls, email, text, or chat

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Tailored or customizable questions for more targeted and relevant data collection

Alter the layout and content of reports

Digital greeting cards that are sent electronically, usually via email

Electronic storage of staff/employee contact information and job status in a centralized repository

Access names, contact information, and roles of employees in a centralized repository

Tools to improve and measure employee satisfaction and involvement

Process of familiarizing new employees with the company, their position, and responsibilities

Online portal where employees can access and track their own information

Centralized storage for employee data, records, and performance metrics

Acknowledge and reward employees for reaching specific goals and/or for exemplary performance

Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs

Tracks metrics that provide insight into how a user interacts with any interface or product

A list of events with their respective dates

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Public or private sharing of digital files such as documents, audio/video, images, and more

Games or game-like elements to track progress and reward accomplishments

Allows employees to set and manage work or career related goals

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Send messages to multiple recipients at the same time

Access software remotely via mobile devices

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Manage and support multiple languages

Identify, track, and respond to negative feedback

Create and update newsletter content to increase engagement

Formally proposing oneself or choosing someone as a candidate for a job, responsibility, or award

Allows employees to praise one another in a social network-like feed visible to the whole organization

Organize and manage the accomplishments and development of employees or performance of applications or systems

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group

Pre-written repository of questions that can be reused within a course or for assessment or interviews

Brief assessments used to measure knowledge and skills

Ability to see if recipient has viewed/opened the message

Analyze and gain insights into data in real-time

Receive data and information in real time

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Track accrued recognition and rewards at an individual employee level

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Point or incentive based programs loyalty programs designed to increase customer engagement

Send individual or bulk text messages at predetermined times

Securely stores data to prevent data loss or breaches

Allow users to access multiple services after entering their login credentials once

Process of communicating with an online community and measuring the effectiveness of activity

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Create and manage surveys

Gauge satisfaction and receive information for improvement and success

Set up connections to third-party platforms to improve business processes

Get Advice

We can help you find the software with the features you need.

Features

4.1 (14)

4.1

Based on 14 reviews

## Pricing

Value for money

4.4 (8)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.4 (8)

4.4

Based on 8 reviews

## Integrations

[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (12)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (12)

4.8

Based on 12 reviews

## User reviews

Overall rating

4.4

Based on 14 reviews

Filter by rating

5(7)

4(5)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

TR

Tiffany R.

Director of Interactive Media

Health, Wellness and Fitness

### "Great tool for communication"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

November 6, 2020

Pros

I really enjoy how we are able to set up multiple "Bonfyre" communities to better communicate across our multiple studio locations. The individual bonfyres to communicate studio specific information and a bonfyre for all employees across all studios/cities. The use of hashtags and buttons/announcements has been an incredible tool for us!

Cons

Like any new app/software, it takes a little time to learn all the buttons and actions.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AC

Alejandra C.

Sr Clinical Supervisor Nola

Medical Devices

### "Excellent to create community "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 27, 2020

Pros

Easy to use and help the team to share best practices

Cons

I would like to upload "bigger" videos, thats all

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LN

Leah N.

Project Coordinator

Hospital & Health Care

### "Review for Medtronic"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 27, 2020

Exceptional. We had \[SENSITIVE CONTENT HIDDEN\] on-site for a live event & her assistance was so great for our group. Having on-site in person support is a huge selling point for us. In addition, we have had a couple of different points on contact within Bonfyre & ALL of them have been incredibly helpful, friendly & collaborative. They are extremely knowledgeable on the platform & have assisted in everything I have needed help with. I have never had a request denied, or a question left unanswered. The group is great to work with. The platform itself is great, but the file size limitation is a major complication.

Pros

The customer service experience was by far the best value. Having staff available to always help us & be so friendly & supportive was extremely beneficial to our group as first time users. I like that we can brand templates against Medtronic brand requirements & that Medtronic Administrators can essentially control the entire platform. Have a separate account for Admins was critical for security & PR reasons.

Cons

The size of files to upload. If a file is too big, we cannot download it to Bonfyre. This was actually such a major concern for us as our groups request access to large files & videos via Bonfyre. We put our Medtronic collateral & documents on the Bonfyre groups so they expect videos, recordings & other content to be posted there as well but unfortunately, we have to give them access to a second platform to receive it because the app did not hold files large enough for us to upload.

Reasons for choosing Bonfyre

We already had an active agreement with Medtronic as Bonfyre is a MDT preferred vendor so my group (MITG) leveraged this Master Agreement. However, we were so satisfied with Bonfyre that we did not even consider other products at the time. Because we are now hosting events on a digital platform rather than live, in person events, we are not active on the app, as the usage does not translate for MITG in particular. Medtronic as an organization is still utilizing Bonfyre for internal groups, though, & we will love it a lot!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BB

Brandon B.

Personal Banker II

Financial Services

### "Great product!!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

May 23, 2020

Overall I love it! It is a wonderful way to stay in contact with other people within the organization.

Pros

We have many different branches across the country (especially the Midwest) but we don't always get to meet in person. Bonfyre allows us to be able to see each other without leaving our home branches. I have met new people and have been able to see some great things that others have done to make the branch experience just a little bit better.

Cons

I wish that you did not have such a short window to make edits. There was a post that I had made a while back, and someone mentioned later in the day that there was a typo. I had to delete the post and make a new one because it was out of the 3-5 minute window. Normally I would not have been discouraged by that, but it was a contest for the most likes on a post, so we lost some of our likes because of it. :(

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AD

Amanda D.

Contact Center Supervisor

Consumer Services

### "Bonfyre Review "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 11, 2020

Being able to communicate quickly with the entire contact center has been valuable in our work from home environment. It's also great to have a platform we can share best practices, ask feedback, or even shed light on our personal life with our peers.

Pros

It connected my employees and I during system outages for better, more streamline communication and also on a more personal level allow us to share with 1 another.

Cons

The system does not consistently send notifications for each message even when notifications are set to frequent. We also do not have an audible alert on the website.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CM

Claire m.

Regional Sales Manager

Medical Devices

### "Connect quickly and securely"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 7, 2020

This has been an amazing introduction to our business. We have very good engagement overall. Some people use less than other but those who do see the value.

Pros

Quick and easy to set up and use. Increasing teams engagement

Cons

Nothing so far! I use daily to connect with teams

Switched from

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

Security

Reasons for choosing Bonfyre

Mobile option!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JA

Julia A.

Marketing

Marketing and Advertising

### "Bonfyre as a social work network"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 6, 2020

Pros

dynamic, easy to use, with instant, visual feedback and metrics where you can get great results

Cons

at the time of using it, there are no new resources or different interaction formats

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MS

Mawande S.

Human Resources Generalist

Human Resources

### "Bonfyre is the future of work at Liyema Consulting"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 4, 2020

Challenges with getting people on board to use the system and data integrity .

Pros

Useability and operational functionality.

Cons

Nothing if i am honest. There was great support from \[SENSITIVE CONTENT HIDDEN\] in assisting for this.

Reasons for choosing Bonfyre

Useability and functionality.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CT

Christina T.

Content Marketing Specialist

Computer Software

### "Great features but a little confusing to use! "

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

December 6, 2019

I like Bonfyre a lot. It helps me collaborate with my team and stay on track when I'm struggling to get projects done, whether that's because I've run out of ideas or just need a fresh set of eyes on a project.

Pros

The collaborative feel to the system is great. It's literally like a one-stop-shop for communications within the company, whether its communications within an individual team about a specific topic or more broadly within the whole company about the roadmap for product development. It's nice being able to see where my whole team is at in terms of statuses on their projects at any given time, and it's also great that I can collaborate with my team regarding my own projects. As a writer, writer's block happens... unfortunately, but through using Bonfyre, my team can offer suggestions and feedback on projects to help me keep moving forward.

Cons

Because there are so many features, tabs, boards, polls, surveys, message boards... etc etc to look at, you can get a little lost in the system. When you first start using it, you almost need to leave yourself little bread crumbs. Our company offered a quick little 3-5 minute video where one of our sys admins recorded his screen as he created things in the system when we first got Bonfyre so that we could easily see how to use it. It takes some getting used to.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SD

Scott d.

Client Success

Information Technology and Services

### "Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

December 6, 2019

It has helped with Communication and camaraderie between remote employees.

Pros

The thing I like most about this software is the ease of use.

Cons

I do not have any complaints about this software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/155775/Bonfyre/reviews/)

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