Who Uses This Software?

The #1 online coaching platform built for ambitious fitness professionals. Trusted by 5,000 coaches and gym owners worldwide. Try TrueCoach free for 14 days.


Average Ratings

110 Reviews
Ease Value

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $19.00/month
    See pricing details
  • Pricing Details
    Free 14 day trial, $19 for up 5 clients, $49 for up to 20, $99 up to 50.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • TrueCoach
  • truecoach.co/
  • Founded 2015
  • United States

About TrueCoach

Save time and grow your business with the #1 online platform built for coaches and gym owners. TrueCoach is trusted by over 5,000+ coaches and gym owners worldwide. Starting at just $19 per month. Try TrueCoach completely risk-free for 14 days, no credit card required, cancel any time.


TrueCoach Features

  • Attendance Tracking
  • Certification Tracking
  • eCommerce
  • Exercise Library
  • Fitness Assessments
  • Fitness Plan
  • Nutrition Program
  • Payment Processing
  • Attendance Tracking
  • Billing & Invoicing
  • Check-in Manager
  • Class Management
  • Contract Management
  • Employee Management
  • Event Management
  • Inventory Management
  • Marketing Management
  • Membership Management
  • Point of Sale (POS)
  • Reservations Management

TrueCoach Reviews Recently Reviewed!


The best option for individual fitness programming.

Feb 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Go beyond simply assigning sets and reps. The more freeform style of TrueCoach allows you to program more complex pieces and add nuance while still providing great organization of training cycles, weeks and individual workouts.

I would love to see where they can go with the metrics tracking but it's already come a long way in the two years I've been using the software. TC seems to really listen to the coaches using the platform and continue to upgrade and innovate to improve the efficiency and experience of programming workouts.

The addition of an iPhone app also greatly improved my client's experience by making it even easier to access workouts, communicate via message, access movement demo videos and smoothly upload their videos for me to review.

Cons: Rarely, but on occasion, the screen will freeze up and/or not save the workout I'm in as intended. If the internet connection isn't stellar this seems to happen quite a bit more. Most noticeable when traveling and using other wifi sources. I've gotten home from trips and had people ask if I really wanted them to do the same workout 3 times? It hadn't shown that way on my end but clearly kept re-saving which was obvious when logging back in later.

Overall: Our team loves TrueCoach. Other platforms I've used, especially in the functional fitness realm, can be limiting to certain types or styles of workouts. If I can dream it up, I can program it in TrueCoach.

TrueCoach has greatly opened up our ability to remote coach effectively. It allows us to have a higher level of communication and connection with our off-site AND on-site clients through its multiple touchpoints from workout results, to comments, to chat features.

Vendor Response

by TrueCoach on February 19, 2019

Thank you so much for the kind words. We are so thankful for them.

even trump couldn't create trump-bot

Jun 06, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: multimedia playing is easy = we can create, share, upload, download videos so easily, communications with clients are easy. You guys are so quick to implement stuff. The ''print'' button took 5 days to be alive.

Cons: I always need to program on my comp and I notice my sight is getting poorer. Lol

That would be awesome to wanna see my clients day of training on the same page, so trainers on floor would be able, on a glance, to know who does what today walking around the gym. But that's really because this field can't be left blank. Also, maybe sharing workouts online on the socials would be cool.

I could tag my friend on FB or IG saying : hey bro! Look at my PR, my video, etc. Then you add your fitbot logo and you are all over the place. (I'll take 10% for the idea :P ), then those comments you appear in the comments sections of the socials AND Fitbot.

maybe sending automatic emails to clients that show up

maybe sync some info of Zen planner/other software with Fitbot ?!

maybe integrate a superslow to the video API?

Maybe add a dropbox feature in each client profile, so i could modify docs on the spot easily AND take photos in png format and do my consults follow ups.

maybe add a program design planification sheet option into each clients profile so we can get estimates of ''how long before client X increase X mvt/workout'' (if you need more info on that let me know I'll explain).

you guys are awesome.

Overall: saved time

improved communication

Vendor Response

by TrueCoach on June 20, 2017

Thanks for the the review Charles. Glad to hear you enjoy the ability to print out your clients daily workouts! We appreciate your feedback and will work hard to keep improving the platform.

All virtual coaches will one day use Fitbot. Not a question of if, but when they choose to adopt.

Jun 06, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: My path in virtual coaching started entirely manual, adopting systems from several electronic formats like email and Drive. This process, which now looks archaic, resulted in an entire workday per week to catch up with non-automated tasks. These tasks ranged from sending workouts, collecting results, engaging in outreach, hunting down Youtube videos, etc. Fitbot slashed all of those manual process, I had to learn on the fly, and drafted them into an automated system. In summary, you could say my favorite aspect about Fitbot is the 'admin' work it does behind the scenes for me. I get to do more coaching, and less busy-work necessary to the management of clients.

Cons: The software is still in it's infancy, and I do not default that. Universally humans are striving for connectivity. Ironically in an age of immediate internet access globally, our race is as LEAST connected as ever. Fitbot does provide depth in the connection of client-to-coach. However, Fitbot is missing client-to-client interactions. In the system of OPEX, for example, our immediate goal is to reach 1,000 simultaneous clients in a virtual system. My challenge to Fitbot is creating echosystems where that volume of individuals can meaningfully connect with tribes of 50-150 people like them. They need to feel engaged with seeing others' results and progressions, not watered down with a potential never-ending stream of results.

Vendor Response

by TrueCoach on June 06, 2017

Thanks for the review Matt! We appreciate all of the feedback you've given us over the past few years. We've got some awesome new features in the works, can't wait to get them out in the wild!

Happy And Satisified and Highly Recommend

Feb 15, 2019
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: There are so many pros. It's very easy to use and make adjustments on the fly. The ability to communicate what is expected, the clean look and presentation of the page. The ease of ability to communicate with the athletes through TrueCoach.

Cons: There is still some growth to be made, like being able to make benchmark workouts across all athletes and be able to complie data and metrics across a grid or chart. When making adjustements to athletes training sessions, it does not make real time adjustments in the athletes profiles or other windows that are open in my browser without refreshing the page. It would be nice if there was an easier way to link previous workouts to track data better or automatic real time link from exercises and workouts. Have been unable to download videos that atheltes have uploaded when there is a clear button and option to download said videos.

Overall: There are so many positives and very few negatives. And even the so called negatives are very minor inconveniences that just take a little bit of time to work around. I highly recommend to coaches who are looking to work with athletes remotely.

Vendor Response

by TrueCoach on February 25, 2019

Thanks Ben! We are so happy to hear TrueCoach has been a valuable tool for you. We are constantly trying to improve TC, so we appreciate your feedback on features you would like to see.

Review of TrueCoach

Feb 22, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: All Clients in one place

Easily write workouts and have circuits distinct from one another visibly

Ability to comment on each section

Upload videos to each workout

Cons: I would like a video database. Say over a year a client uploads 50-100 videos. Instead of having to find them or download each one it would be great to just have a client video database, where I can see all the videos, and each also has a link that takes me to the workout it represents.

I want an app for the coach for writing workouts on the go. Fortunately, I live a very boring life and am always home so I can typically respond to a client, change a workout on the fly, etc. However on the rare occasion, I go out, and a client needs something changed or just wants a workout that day, an app for the coach would make this much easier obviously.

Overall: Apart from just making my job easier, TrueCoach for sure adds value both in selling a client but client retention. I am not really competing with another coach, I am competing with Netflix, Pelaton, and other visually appealing and ease of use mediums by which someone can easily get a workout for the 10th of what I charge.

A MUST for any On-Line Coach

Nov 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: TrueCoach has a great video library and resources to leverage when building out programs for clients. Adding clients is easy and very intuitive. The flexibility with how to write the workouts is so useful - you can do supersets, circuits or just prescribe simple sets and reps.

Cons: It takes a little getting used to - especially how to move exercises around within a day. Sometimes they get a little buggy and don't land in the right spot. Another issue is when I copy and past workouts, it jumps a little and I have to pay close attention to what day I am editing - I have caught myself editing the wrong day and having to course correct.

The lack of ability to charge clients through the app is a sore point. Hopefully this update will happen sooner than later. I have held off on trying a 3rd party option and I am getting tired of chasing clients through PayPal. It would be best if it was all through TrueCoach.

Overall: Overall - IT IS AMAZING!!! Response from the support team is QUICK and always answer my questions.

Vendor Response

by TrueCoach on January 30, 2019

Thanks for your feedback Mike. We are so happy that the platform is so easy to use, and we totally understand your frustration with the payment function. Just know we are working tirelessly to get it done.

Fitbot/TrueCoach

Nov 13, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The easy to use interface makes it great for setting up individual clients. Programming fast is easy, saving me time.

Cons: the software does limit to me to just a one on one with clients, and having season groups that I do offer, running programs or athletic teams I have had to get another software system to handle these groups, so i now have 2 payments and 2 different interfaces that my gym uses. Also a payment processing option i would have utilized initially, as i have had to use another software system to run all of that as well... it would be nice to have it all on one place. Also, app for android users...

Overall: It does increase my programming time and it is a great way to deliver my clients their workouts and create a streamline and cohesive business platform for me. it allows me to communicate with my clients efficiently and also allows for some distance between my clients and I when i am "not on the clock" from the old days of my cell phone for communication and emailing or google drive files....

Vendor Response

by TrueCoach on January 30, 2019

Thanks for the feedback Jordan. We hope to have a payment function in the near future, hopefully we can cut down some of the platforms you are using. We are continually focused around building out the best platform possible, so we appreciate hearing your pain points.

I settled on FitBot after shopping around various systems for remote training.

Jun 15, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The support is above and beyond what I expected. As I ran into "learning curve" issues, I simply had to IM a question. Generally, it was answered within an hour or so. As I grow, so does this software. They continue to offer more features and data points with which to track progress. My athletes really appreciate this. It's nice for them to see the hard work pay off in black and white.

Communication with my clients is another great feature. All of our communication can be done within this software. It's easy to go back in and reference a conversation without changing mediums. As they finish their training for the day, I am able to check video, numbers, comments and give them immediate feedback. Especially with remote clients, this is critical for maintaining that relationship.

Cons: My learning curve. This is an easy system to learn, it just took me a little while to get my feet under me. That's on me though. As they continue to make improvements, I become more satisfied with the end result!

Overall: Communication with my clients and a singular place in which to track all of their workouts and results

Online Trainer that Scaled

Feb 15, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: There's a LOT- the features like copy, paste and programming- I am able to load programs, tweak per client and save time. NO SPREADSHEETS!!!!

no back and forth email communication. There's places to track lifts and the exercise history is awesome as well. money is - a GREAT DEAL for what you get!!!! I love how you can add coaches. honestly- I am VERY thankful for TC! thank you thank you!

Cons: you can attach your third party nutrition app- The diet side of things only allows you to put directions and macros- I use a software system so my clients have to log out of TC and go to my diet software which is ok. I wish they had a way to build % into workouts like, week 1 is 60% of their max- week 2 is 70% and it pre calculates based on what you have written down as their max. and one last - for progress pictures- if it could put them in a side by side and or tell you how much fat was lost or muscle gained per their body comp. I also add check in's- metrics allows me to do that but it's not very user friendly

Overall: positive all the way!!! the negatives aren't really negatives because every coach is different. they thought of everything and I KNOW how expensive software is to build. Good job team

TrueCoach Changes the Coaching+Client Experience

Mar 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: As both a client and a coach I love that I am able to easily switch from one account to another. From a coaching standpoint it allows me to be more efficient and thorough than any other platform I have used before. The level of detail I am able to track for each client is second to none (plus it is easy to do so). As a client of a coach who also uses TrueCoach, the site is super user friendly and consistent.

Cons: I honestly don't have anything bad to say. It always seems that the TrueCoach team is working to fix any bugs or inconveniences as soon as they come up and they are constantly working on improving the platform. If there are ever any cons, they don't stay that way for long.

Overall: Overall, my experience with TrueCoach has been fabulous. If you are a coach and do not use TrueCoach yet, what are you waiting for?!

The smoothest programming and coaching experience I've ever encountered in a decade of coaching.

Jun 06, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This software is fantastic at creating efficiency with client management. What I love most about this software is that I have been able to quadruple my client load, and triple my income in under 18 months. All while actually working less because of the seamless interface. The updates they constantly push only help improve not only the coaching experience for a coach but also the client's experience. This software is what lets me, as a professional strength coach, reach countless more athletes around the globe.

Cons: I do not like that this software is not available on the current iOS or Android systems as an application.

Overall: This software has allowed me to increase productivity, increase my revenue, and most importantly, provide better coaching to my clients all over the world.

Vendor Response

by TrueCoach on June 06, 2017

Michael, thanks for the review. Excited to hear how you've been able to 4X your client load and 3X your income in under 18 months using Fitbot! We're hard at work on a native iOS app for clients in addition to the current mobile web app. Stay tuned!

A must for any personal trainer

Jun 15, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: There's an extensive exercise library, but I can also easily add my own OR change the name of a video that's already included. It's super simple to build workouts, track progress, and they keep adding great features to improve efficiency.

Cons: They're constantly improving so this could very well be taken care of by the time I finish writing the review, but I think the Nutrition feature leaves something to be desired from the coaching side of things. I think it would be cool if they built in some sort of macro-calculator, rather than having to do it through a third-party app and transfer over. Not that the latter is too hard to do, but I think if FitBot wants to be a one-stop shop for online coaches, then a macro-calculator is the last missing piece.

Overall: I went from only having influence on my clients' training the 1-2 days/week I would see them, to being able to impact their entire week. My clients have seen this as a value bump, which has led to an increase in retention rate.

Game changer for remote coaching

Nov 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of communication and feedback with clients

One system for tracking training progress, PR's, progress pictures as well as outlining training programs

Facilitates the ability to develop individual training programs for clients remotely without additional spreadsheets.

Cons: A minor detail, but I wish there was an easier way to save clients PR videos as part of their benchmarks. To my knowledge, you have to download their video, then reupload to the benchmark section for this to be saved with their PR data.

Overall: True Coach (formerly fitbot) as been a game changer for our remote coaching business. Increased client feedback / interactions as well as streamlining our individual programming has been awesome. Clients also really like the new iphone app for viewing training as well as recording their results.

Vendor Response

by TrueCoach on January 30, 2019

Thank you Nicole! We are honored that TrueCoach has been a valuable investment for you so far.

Great idea on the PR Tracking and video storage. We will look into it for sure.

Great for online programming for clients

Nov 06, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Able to send clients workouts to do. Great that it has videos that go with movements so clients can use it as references.

Cons: Does not have app for android platform yet. Doing the programming on a phone is not very friendly.

If a client inputs multiple sets prior to a 1RM for a max lift, truecoach doesn't seem to be able to pick up the largest number in the results and fails to update the new 1RM.

Overall: I am enjoying using truecoach as a tool for my clients that want individualized workouts to do on their own. Keeps the spreadsheets away and truecoach has a good platform to track results.

Vendor Response

by TrueCoach on February 19, 2019

Thank you Wesley! We are so happy to hear your clients are enjoying the app. Great suggestion on the 1rm calculator. We will look into what it takes to do one.

A year and a half in...

Nov 06, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Overall, the ease and flexibility of the platform suits my needs superbly. Learning the software from my clients' perspective has been intuitive and easy for the most part, which ultimately makes my job easier.

Cons: I wish you could delete specific exercises from the preloaded library rather than it being an all of nothing disabling option. I know they're working on adding functionality for taking payments, as well as a coach's app, but those are two areas that are currently missing at the moment. I also wish we could have a more complete client profile with their address info, too.

Overall: I tried a trial membership with Trainerize and didn't like the limited formatting as it didn't vibe with my style or flow of training. TrueCoach has been much more cohesive from the get go and their customer service when I've had questions has always been quick, easy and super friendly.

Life Saver

Feb 17, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love that it is a place for me and my clients can save progress. It makes it easy to progress my clients without the hassle of fumbling through paperwork. I love the video library for my remote clients. They are able to refresh their memory and technique for movements.

Cons: I wish it had the ability to enter WODs and HIIT workouts that could be saved to compare times in future. Video library has many of the same movements with different names.

Overall: Overall TrueCoach is a lifesaver. I can keep in contact with my clients easily and make sure they are understanding their programs. I recommend TrueCoach to all my colleagues to use. Thank you for this and keep up the great work.

Vendor Response

by TrueCoach on February 25, 2019

Richard,

We are so happy TrueCoach has been a valuable resource to your business and thank you for the suggestion. We are constantly striving to make TC the best possible product we can.

TrueCoach review

Nov 06, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use and quick access to client's programs.

Being able to add a video to an exercise and being able to write an exercise name without being forced to choose one from the provided library.

Overall layout (calendar view etc...).

Cons: Access to client's metrics not easily accessible on a smartphone.

No Android app

Switching from different TrueCoach accounts, forced to log off and log in.

Overall: Overall a very good experience so far (2 years), all my clients are happy with the software as well.

Simple and efficient.

Few things can be improved like Android app (for client and coaches) and being able to switch account directly from the app.

Game Changer

Feb 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: TruCoach has made it very easy for myself and the coaches in my gym to co-ordinate all of our clients programming, it allows me the peace of mind knowing that everything is kept in one location and no more spreadsheets and emails are needed to communicate programs to clients.

Cons: I wish the nutrition component was a bit more robust and would allow for client food tracking similar to My Fitness Pal.

Overall: Everything is kept together for all of my coaches so if there is ever an issue all of the coaches have the ability to view a clients programming and provide an even better floor experience to the clients.

FitBot has allowed us to transition our business model into a better deliverable for our clients.

Jan 19, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The software was designed in a manner that is extremely helpful for individual design. The advisory group that works with the FitBot team is aligned with our same mindset so we see the benefit first hand when new enhancements are released.

Cons: We need a native app for the software. This is a common request from our clients. All of our coaches use the software for their own programs (they have coaches) so we are clients of FitBot as well as end-users. This is something that will help move my rating on Features&Functionality from 3 stars to a higher ranking.

Overall: Simplicity.Period.

Fitbot has been a fundamentally valuable tool for our company. It's our most valuable resource.

Jun 06, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use, quality o delivery system to athletes, communication, ability to upload and place videos

Cons: the calendar changing monthly for copy paste purposes is a pain in the ass. the first week of every month is annoying. The inability to put notes INSIDE the program on a given date that athletes cannot see. I'd like to put my goals for an athlete in their program on their calendar without them seeing.

Overall: They were business changing. We couldn't do what we do without it.

Vendor Response

by TrueCoach on June 06, 2017

Thanks for the review Sean, you've been an awesome customer and valuable resource since the beginning. We'll continue to work hard to improve Fitbot going forward.

Capterra loader

Best programming software I have used

Nov 09, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Do you want to spend more time then is necessary programming?

This software greatly enhances your ability to effectively and efficiently deliver programming to clients. Reviewing results and communication is seamless. Its design allows for organizing what your plan is and then translating that to a program that delivers it in an attractive format .

Their new app is incredible.

Cons: Sometimes it is a little slow to respond, something I know they are working on

Overall: I have no longer had to rely on using an excel or google sheets type format that is awkward for writing and can get confusing the longer you use it. Clients love the ease of use of TrueCoach and communication has never been better.

Vendor Response

by TrueCoach on January 30, 2019

Thank you for the kind words Andrew. We truly appreciate your support.

Capterra loader

True Coach

Nov 06, 2018
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: There is no other software like this. It makes managing clients very simple and allows for increased client load. After transitioning from google spreadsheets, i have never looked back.

Cons: App has some kinks to work out. Video uploader can be finicky sometimes, especially for longer videos. Exercise search function from programming screen has some issues as well. Constant updating, which is good, but continuous changes to functionality decreases efficiency as well.

Overall: Would love if it had a billing system, or a way to communicate with billing systems.

TrueCoach > TheFitBot

Nov 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This is a massive upgrade. The new app for the athlete is a big selling point and enhances the customer expert 10x

Cons: I wish they had an app for the Coach so I could manage my clients on the go. It would be especially useful for clients I train in person so I can enter results on the fly instead of later on at home.

Vendor Response

by TrueCoach on January 30, 2019

We are so happy to hear TrueCoach has been able to add value to your clients with the app. We are working on building out the feature for the coach to build programs from the app, unfortunately we do not have a date to offer in that regard yet, just know we are hard at work on it.

Simplified and streamlined my interactions w/both remote & in-house clients. Clients love it, too.

Jun 06, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Having everything in one place, from the actual program to benchmarks, comments, videos, messaging, notes, etc. The software has dramatically increased my efficiency, allowing my client base to grow without worry.

Cons: Biggest issue is that I can't create programs without an internet connection. It does happen often, but it's a major problem when it does occur - trans-oceanic flights, vacationing in more remote locations, etc. A desktop version would be outstanding.

Overall: Again, streamlined my daily interactions w/clients and allowed for accelerated growth without worrying about whether I had organizational systems in place to handle that growth.

Vendor Response

by TrueCoach on June 06, 2017

Thanks for the review Stephen. Great to hear how Fitbot has helped centralize and streamline your training business. Offline support for trainers is definitely on the roadmap, stay tuned for more info on this. We're also hard at work on a native iPhone app for clients with better in-gym and offline capabilities.

Makes my job easier!

Nov 06, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love that I can train my clients from anywhere! The built in messaging system allows me to respond to clients' questions quickly. I'm also able to add videos (even though the library is already extensive) and documents for my clients to learn more. It's easy to move workouts around, add in travel days, program in advance and on the fly. I also love that I can build workout programs that I can assign to my clients, so I'm not spending hours of time rewriting programming like I was before I started using TrueCoach.

Cons: I would like to be able to be able to have multiple options in the Nutrition section. Not all of my clients are tracking macros.

Overall: TrueCoach allows me to be able to work from anywhere. This is especially important to me since I'm a mom with very active children!

Greatest Program for Individualised Coaching

Feb 15, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Clean format for programming workouts

Easy to add custom videos to the library

Can store programs, warm ups etc for repeated use

Easy to keep track of any metric

Ability for clients to upload pictures and videos

Built in messaging

Cons: Sometimes the site is a little slow but usually solves itself quickly.

Overall: Simple way to monitor a client and keep them accountable. Clients find it easy to use and keeps them motivated to train.

Vendor Response

by TrueCoach on February 19, 2019

Thanks Andy! So happy it's been a valuable resource for you.

Our experience with Fitbot has been a game-changer for our business.

Jun 15, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: All of my client information is in one place- from benchmarks/PR's, to coaching notes, progress pictures, movement videos and all client communications. We've also noticed a huge improvement in client feedback on their day-to-day programs, which helps us tailor programs to our clients' needs.

Cons: Occasionally with the most recent update, there is a glitch when moving the order of exercises. I will try to save my change, and it will revert to the previous ordering. I'm sure this is a bug they're working on. Other than that, it's great.

Overall: streamlining workflow, more efficient use of time, client compliance, easy client communication

The beat training platform I've used.

Nov 06, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love how intuitive the platform is. It also makes it extremely easy to stay organised and keep track of everything that's going on with my clients.

Everything I need for each client is in one place.

Cons: The only thing that I would currently like to have is a better way of creating yearly and monthly plans. The planning feature doesn't quite do everything that I need it to so I have to use another platform.

Overall: I use TrueCoach every day both as a client and a coach. I am never frustrated or annoyed with it. With cycling and snowboard kit they say you shouldn't notice good kit, it just works. This is TrueCoach, it just works.

Optimize your time

Feb 15, 2019
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The ease of programming delivery and communication with clients is unparalleled by anything else on the market right now

Cons: Hard to say! Any software glitches are taken care to immediately, the TrueCoach team is great

Overall: TrueCoach allows for my coaches to communicate with our clients with ease, creating a premium coaching experience.

Easy to use tools makes programming an ease allowing my coaches to handle larger clients loads

Vendor Response

by TrueCoach on February 25, 2019

Thank you, Melissa! We are so happy to hear you are enjoying TC.

Neutral

Nov 09, 2018
4/5
Overall

5 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: Finnaly a app. My athletes liked, but have some issues

Cons: Bugs many crashs, like closed the app.....

Overall: Could do more, i have to use another soft together for others athletes

Vendor Response

by TrueCoach on February 19, 2019

Rafael,

We are so happy to hear that your clients are enjoying the app. We apologize if any of the bugs have affected your business in any negative way, please never hesitate to reach out to us at support@truecoach.co for any urgent matters.

Thank you for taking the time out of your day to give us some feedback.

All the best.

Great! Easy to use for coach and huge value added for clients too.

Jun 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ability to easily track metrics and improve organization. Creates coach/client boundaries through easy to use communication platforms. Literally everything can be done through FitBot, which helps improve time management, organization, compliance and adds a ton of value for clients.

Cons: The updates only in the beginning a. Relearning the changes and b. Slight glitches from the update - but they resolve fairly quickly

Overall: Increased value for clients

A place to store all client information which improves organization while managing many different clients

Organized workout plans for clients

The best in the industry. The best support, best features.

Jun 06, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is designed specifically for our industry and makes my life and my clients life so much easier. Everything is stored in one place.

Overall: All the benefits. It's helped organize & structure my remote coaching company.

As far as the software there isn't a thing I would change or dislike. They continue to build new products and are incredibly responsive to suggestions. I mean it doesn't write the workouts for me...but I don't think anyone would want us to!

Vendor Response

by TrueCoach on June 06, 2017

Thanks for the review Tim. We built Fitbot to be the best tool for coaches to plan, deliver, and track individualized training programs. We're excited to have you as a customer and will continue to improve the platform!

Capterra loader

Great software for coaching!

Feb 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use. Client interaction. Finally an app!

Cons: Mass messages across roster is not possible as the super user. There should be an option for the owner of the account to send a mass message to all clients regardless of which roster they are listed. (I.E. - 3 coaches in our organization)

Overall: It helps us leverage our OPEX business for onsite and remote clients.

Vendor Response

by TrueCoach on February 25, 2019

Thanks Michael.

So glad it's been a beneficial tool for you.

TrueCoach is a good choice

Nov 12, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Specificity to my needs

Client facing professionalism

Cons: web based function

lack of client facing instructional content

Overall: houses client info very well. tracks client progress very well. easy connection to developers for trouble shooting. apparent efforts toward constant improvement.

Vendor Response

by TrueCoach on January 30, 2019

Thank you David. We are so happy we have been able to add value to you so far, and with your feedback we hope to continually keep doing so for the ongoing future. Keep crushing.

True Coach is vital

Nov 09, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I love the ease of organizing my clients. I program for 35 people right now, and growing, and this app helps tremendously in keeping my thoughts organized and clients on track

Cons: Wish I could also use as an appointment scheduler

Overall: Always quick fast customer service. They listen to feedback

Vendor Response

by TrueCoach on January 30, 2019

Thanks Sam! We hope TrueCoach provides you the freedom to scale your business and keep crushing. We are honored to be apart of your journey.

Best platform for remote coaching... PERIOD!

Jun 06, 2017
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: One source of communication for all clients as well as the reminders for when programs/clients need attention.

Cons: Needs more functionality for tracking benchmarks and grouping assessments. Placing benchmarks next time reach other as well as changing the unit of measurement if possible.

Vendor Response

by TrueCoach on June 06, 2017

Thanks for the review Jesse, we appreciate all your help and feedback. Central Athlete's example workout videos have been an invaluable addition to Fitbot.

Hits the nail on the head. My programs are completed efficiently and delivered seamlessly.

Jun 06, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The interface is very easy to use on both ends (coach and client) and still has a ton of options to make the individual programs exclusive to your client.

Cons: Some of the bugs that are happening in the program builder are hard to cope with, but I do know they are being worked out. Not having it as a full app sometimes is tough as well.

Overall: Decreased my work time by a lot.

Vendor Response

by TrueCoach on June 06, 2017

Thanks for the review Keith. Thanks for sticking with us through the workout builder 2.0 release, it was a bit of a change but overall a huge improvement to one of Fitbot's core features. We're hard at work on a native iPhone app for clients, stay tuned.

Good software, takes a while to get used to

Dec 13, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I enjoyed that this software offered all of the perks of a customizable plan for my clients. I can create workouts, create and save warmups to copy into other plans, create a custom schedule for clients, and so much more. You're not limited by drag and drop workouts. You can add your own in and you can also write general assignments for exercises such as "run two miles on the treadmill today".

You can assign clients days of the week tasks and you can also keep track of progress pictures.

Cons: I didn't like that the trial was only 14 days. To me, that is not enough to get to know anything about the software. It definitely takes a while to get used to as it's much better than the others, but the trial does not do it justice.

Overall: TrueCoach is a great software and I would recommend it. Spend a lot of time getting to know it since the trial is short!

Best app for remote coaching

Nov 06, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I love the ability to set out programming that is consistent & easy for clients to follow. The function of storing our own demo videos and exercises means we have a unique service

Cons: The speed for clients to upload videos needs improving

Overall: TrueCoach gives us the ability to give individuals unique strength & conditioning programmes worldwide. Connecting with clients in London from Australia is seamless.

This has allowed us to train clients in a completely new way.

Jun 06, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: How there are numerous things related to the name of the exercise, such as the video and the past performance of that exercise for the client to see.

Cons: Change control. Have lost pieces of workouts due to having Fitbot open on multiple devices at the same time.

Overall: It has allowed us to change our business model to be a mix of personal training and floor coaching. The coach that writes the workout no longer has to be the coach that administers it, and the client is given more responsibility.

Vendor Response

by TrueCoach on June 06, 2017

Thanks for the review Troy. It makes us very happy knowing we're having a positive impact on your business. Keep up the great work!

100% satisfied with the service FitBot provides to both coaches and our clients.

Jun 22, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: How often the service is refined to make it better for both the coaches and clients. This is second to none and always appreciate the hard work and effort the FitBot team puts in to making our lives that much easier. I don't think I would be able to provide this service to as many clients as I do without using FitBot.

Cons: Glitches when there are updates. I understand this is part of the process and you always catch them quickly but I would say this is my least favorite part about the software.

Overall: my life is 10000000000x easier, enough said.

This program has increased my productivity and ability to offer services to my clients.

Jun 06, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Ease of connectivity to my clients

Coaches platform and layout

Demo videos that can attach to every exercies

Ability to easily track client benchmarks

Cons: The mobile interface for coaches

The mobile interface for clients

Some of the benchmark tools are not easy to look at all in connection to one another.

Vendor Response

by TrueCoach on June 06, 2017

Thanks for the review Macus. We're currently hard at work on a native iPhone app that your clients will love. We'll continue to improve the mobile experience for coaches as well. Glad to hear that Fitbot helps you be more productive with your individualized programming and client engagement!

Indispensable tool for scaling your services!

Jun 15, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love that everything is all in one place. Messages, check-ins, reporting, program design. Fitbot allows for an upgraded experience for our clients, because of this on stop shop, and our coaches love to be able to fully manage their clients through one program!

Cons: Needs more backend functionality - ability to create reports\spreadsheets. Sometimes limited by not being able to export data to be able to analyze.

Overall: I would not be able to run my business model without this product. I can service more clients and manage my coaches because of this wonderful software

I've been working with Fitbot for almost 2 years now, best way to communicate with a client.

Jun 15, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Everything related to training is in one place; nutrition, workouts, progress pics, messaging, videos, data charts of progress, and all at easy access though their app.

Cons: I'd be biased if I say nothing, but some notification settings and an actual app. However their staff is so accesible to feedback that I already know what's the status for this cons and their future development

This has made coaching much easier having workouts, results and communication all within place

Jun 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Writing programs is so easy in the calendar. You can track their progress, have their nutrition laid out, watch and review workout videos and results. Make organising clients do easy.

Overall: Gave me more time to work on other parts of my business and easier to manage.

The thing I like least is that it leaves with with no excuses! One thing is when sending out messages you can only select one client or all clients.

High quality solution to deliver client services.

Jun 06, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Range of features is excellent.

The product lends a professional appearance when delivering programs

Customer support is excellent.

Cons: Load times can be frustrating when first opening the site.

Otherwise I find this a very good product to use.

Vendor Response

by TrueCoach on June 06, 2017

Thanks for the review Ben. We pride ourselves and having great customer support, glad to hear your experience has been positive! We're aware of the mobile load times and are making improvements to speed things up across the board. We're also working on a native iPhone app for clients which will enhance the in-gym client experience substantially.

Great for coaching

Feb 17, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Everything in one place. Notes, communication, videos, programs

Cons: A few glitches from time to time, only an iso app so far. But the customer service is great and they fix issues quickly

Overall: I have been using it for a few years now and won't go back to the old text, email, and YouTube system

Vendor Response

by TrueCoach on February 19, 2019

Thanks Shane! We are so happy to hear you're enjoying the platform, and its adding value to your business.

I use TrueCoach daily

Nov 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Being able to work with a variety of clients on a regular basis all through one platform, easily.

Cons: The nutrition side. I put all of my nutrition clients in regular programming and just type in all of the nutrition things we need. I purposefully tell me clients to avoid the nutrition section altogether and it's messy.

Overall: Good - will continue to use!

Fitbot review

Feb 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros:

easy-to-use, video library, custom video library, wide range of traceable data for clients, phone app, clarity, good price, great communication with support, ...

Cons:

I do not see the negatives, I'll give details that might work in my view little differently, but it's my view ...

Overall:

ease of work, save time

Vendor Response

by TrueCoach on February 25, 2019

Thanks Martin!

So glad you are enjoying it!

Easy to stay on top of client's consistency and managing multiple client workouts.

Oct 17, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: One place to house all my clients' training programs. I love using the benchmarks to track success and see where clients are improving besides only body composition.

Cons: Ready for the app to go live. I would love for the Library of exercise movements to be separated into sections. For example, all exercises that works the hamstrings go in a section, etc.

Overall: I can be on the go and still receive feedback on workouts and reply to clients at any time via the chat portion. I love being able to show up at a coffee shop and get work done.