--- title: "TrueCoach Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is TrueCoach the right Personal Trainer solution for you? Explore 838 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/155784/truecoach/reviews/" page_type: "reviews" language: "en" --- TrueCoach 4.8 (838) [View alternatives](https://www.capterra.com/p/155784/truecoach/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 17th, 2026 # Reviews of TrueCoach Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews EL Elke L OwnerHealth, Wellness and Fitness, Self-employedUsed the software for: 1-2 years. “For my current needs, it became less ideal, but for in-person or hybrid coaching, I would still recommend it without hesitation.“ August 21, 2025 PM Patrick M Personal TrainerRecreational Facilities and Services, 11 - 50 employeesUsed the software for: I used a free trial. “Its bit expensive compared to others in the same market.“ December 10, 2023 ro regalado o SupervisorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: I used a free trial. “True Coach is a modern training tool that enables user to organize their daily exercise work plans“ October 14, 2023 CK Corey K Gym Owner / Head Personal TrainerHealth, Wellness and Fitness, Self-employedUsed the software for: 1-2 years. “I want to be able to customize all of my pricing for my clients and do invoicing through TrueCoach as a one-stop shop for my invoice and I can not do that right now with the current product/payment options. “ July 28, 2022 Vasco B FounderHealth, Wellness and Fitness, Self-employedUsed the software for: I used a free trial. “It´s a nice platform to manage a fitness business, it has all the features to keep track of the clients progression and make the required adjustments.“ August 10, 2023 DL Dakota L TrainerHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: Less than 6 months. “The software has a locked setup for autocorrect when trying to setup some exercises which can program the wrong exercise altogether, as well as the software has no capability to do multiple scheduled or split workouts in a day.“ July 24, 2022 TS Taylor S Clinical Social WorkerMental Health Care, Self-employedUsed the software for: Less than 6 months. “I like that there is the ability to upload both video and pictures along with description, and that there's an easy way for me to message with my coach“ May 23, 2023 MS Melanie S ownerProfessional Training & Coaching, Self-employedUsed the software for: More than 2 years. “I wish there were an app for the coaches to do programming and workout edits/tracking. If I want to track workout metrics during an in-person coaching session, it is a bit clumsy to use the program in my phone's browser. “ August 30, 2022 ## Showing most helpful reviews Showing 1-25 of 838 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sophia V. Physical Therapist Professional Training & Coaching Used the software for: 1-2 years ### "TrueCoach is the best!" July 24, 2022 5.0 This has been a phenomenal platform to grow my business on. I find the interface extremely manageable from the coaching side and from the client side as I program for myself using this software. Very easy to monitor results, communicate with clients, coordinated with payment plans, everything is really nicely integrated into one platform. Pros I love how easy it is to organize a training plan for competitions, including book marking particular days and planning peaking, Deloads, etc. Cons Has had some occasional glitches throughout the years but the customer service team has always been great about fixing any issues as they come up. Alternatives considered [TrainHeroic](https://www.capterra.com/p/202308/TrainHeroic/) Reason for choosing TrueCoach Much cleaner user interface. Recommended to me by my business mentorship group. Review Source EL Elke L. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Excellent for 1:1 personal training – less suited for full online coaching" August 21, 2025 4.0 TrueCoach is, in my opinion, one of the best platforms for personal trainers who work closely 1:1 with clients and want a simple, powerful solution for programming and tracking. For my current needs, it became less ideal, but for in-person or hybrid coaching, I would still recommend it without hesitation. Pros I used TrueCoach for almost two years and really enjoyed it. The platform is flexible, the training plan builder works very well, and the customer support has always been excellent. For managing workouts and client communication, it’s straightforward and reliable. Cons My coaching focus shifted over time, and I found myself needing more automation around recurring habits, structured check-ins, and additional tools for nutrition coaching. TrueCoach wasn’t designed for that type of workflow, which made it harder to run a 100% online coaching business with a strong emphasis on behavior change. Switched from [My PT Hub](https://www.capterra.com/p/146651/My-PT-Hub/) didn't like my PT Hub at all, too inflexible, too many bugs Review Source JA John A. Executive Vice President Construction Used the software for: 1-2 years ### "IT support is worthless" May 6, 2026 2.0 Been getting the runaround with IT in trying to resolve my not receiving emails after mid Februaryxx Pros Great program Cons IT support is worthless! Review Source dS duane S. trainer and founder Health, Wellness and Fitness Used the software for: 2+ years ### "AMAZING PROGRAM!!! Clients love it and so do I!" September 25, 2023 5.0 Overall I would definitely tell others in the industry that TrueCoach is a simple, effective and amazing product that will keep you engaged with your clients while keeping them accountable to you. Pros TrueCoach was a godsend for me to keep training clients during the pandemic. I've never used an online platform for any of my training, but this made it easy for me to program for my clients' needs as well as keep them accountable. They have an extensive library of exercise videos, but you can also add your own or grab a link with youtube etc.- simply amazing! On the client side of things, the feedback I got was "simple to use"; "love the video demonstrations"; "love checking in". If my clients are happy, I'm happy! Cons There was nothing I didn't like about this program. It met all my needs, which in turn met my clients' needs too :) Alternatives considered [ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/) Reason for choosing TrueCoach The cost was exceptional, and by working through the demo, it seemed like the best choice for me. Review Source CL Casey L. Head Coach/ Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "An Honest Review from a Real Trainer" July 29, 2022 4.0 When I first started with TC I had an awesome onboard and first 6 months. When TC overhauled the user experience I contemplated leaving the software. I didn't think the update was clearly communicated and it caught myself and my coaching clients off guard. Since that major update, TC has communicated better and their support team has been very useful in helping me and my clients navigate some of their increased security features and also manually run sales reports for me during tax season. Those little support pieces go a long way with me. Pros I love the integration with Stripe. That feature alone sold me on the use of TrueCoach. Being able to take client payments and have the client manage their payment method saves me time and makes the onboarding process way less complicated. Cons The client check boxes during the UE can be confusing. If a client completes a workout, I think it should be assumed that all the movements were done. Alternatives considered [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Reason for choosing TrueCoach Stripe payments. Client facing app. Switched from [TrainHeroic](https://www.capterra.com/p/202308/TrainHeroic/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Stripe payments. All in 1 for my clients. Game changer. Review Source CK Corey K. Gym Owner / Head Personal Trainer Health, Wellness and Fitness Used the software for: 1-2 years ### "TrueCoach Software Review" July 28, 2022 5.0 I just wanted to note that I own the company but do have two trainers that work with me. There was no option for independent contractors under the drop down menu in the previous section when asking about company size only "employees" and since they are not employees I chose myself as the answer for how many are in the company but there are two other individuals that train with me as independent contractors. Pros The customization of everything! I have used Trainerize in the past and I thought it was a little bit more on the playful/less serious side of training and that was not suited for me. I want the best software for my clients with the ability deliver a professional-level service. TrueCoach allows me to customize anything and everything that I need for my programming in the easiest way. Cons There is no option to charge for individual personal training sessions. I want to be able to customize all of my pricing for my clients and do invoicing through TrueCoach as a one-stop shop for my invoice and I can not do that right now with the current product/payment options. I talked with customer service and it looked like there was a way to do it if I would set up a recurring weekly plan and then do some other stuff but it all seemed confusing and I didn't want to test with my clients and find out I wasn't doing it correctly I want it to be very simple and something I can use with ease. Single session charges and customizable invoices for each month would be amazing! When plugging in for nutritional questions the top of the title still says "workout" or something training-related. It would be good if that could be customized. I would also like the colors customized to fit my logo. I do not enjoy the purple being delivered to my clients on the user interface. I want it to be black and white like our logo. Alternatives considered [ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/) Reason for choosing TrueCoach Customization and details allowed for training sessions and the ability to copy/paste workouts with ease! Review Source cB chelsy B. Personal Trainer Health, Wellness and Fitness Used the software for: 2+ years ### "My Success is all thanks to TrueCoach " July 24, 2022 5.0 Overall experience: Excellent! Pros I’ve been using TrueCoach for a LONG time (since it was originally called “fitbot” and didn’t have an app!). I love that the team is always improving the software for both clients and trainers. Because of TC, I’ve been able to grow my business into a six-figure coaching program where I can have a handful of customized clients AND pre-made programs for more passive clients/passive income. It’s user-friendly on both sides, simple, and attractive looking. I had tried other software programs before that are probably great if trainers want to add in more nutrition and other details, but for those of us just looking to create high quality fitness plans with video feedback/submissions, detailed cues, and easy tracking — this is where it’s at. My favorite features: - My clients can submit videos and I can submit videos back in response. - Written feedback is also very easy - Messaging clients is simple - I love being able to upload my own exercise library AND being able to outsource other links in case I haven’t filmed something myself - Copying & pasting has saved me soooo much time with workouts and adding subtle progressions Cons Least favorite parts about TC: - Managing subscriptions was complicated for me since I wasn’t able to do one-time billing as well. I bill my clients separately now. - I do wish we could have days where instead of adding a workout, we can add a write up. So no A, B, C sequencing. I just use the workout format to write in educational posts for my clients and it works fine but I’d love if there was a plain option (kind of like rest days but not rest days). - I wish I could organize my clients into “folders” rather than tagged groups. Having folders to click on would be SO helpful instead of having a long list and then always needing to click on the tag I want to focus on. Switched from [ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/) Trainerize was SO busy. I couldn’t copy & paste individual workouts so I had to rebuild them. There was no “dragging” feature either. It just seemed like there was always a lot going on and like there were too many little details that added more work for me and my clients. Simple is sustainable! Review Source Jesse O. Founder and Head Coach Health, Wellness and Fitness Used the software for: 2+ years ### "TrueCoach is the best programming software for coaches and trainers" July 28, 2022 4.0 Pros TrueCoach is a medium for translating value to my clients, monitoring their success and progress, and creating a consistent service. Cons No contracts, no checking people into time slots in the gym, no scheduling system. The feature rollout has plateaued. It feels like TrueCoach is built and other companies will pass it in terms of the value prop. People are primarily on TrueCoach due to first mover advantage but will it stay that way? Switched from [Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) TrueCoach delivers a better coach and client experience. Review Source Bo B. Owner Medical Practice Used the software for: 2+ years ### "Happy Coach, Happy Clients" August 9, 2022 5.0 overall I am happy with it Pros Relatively straightforward and customizable Cons nothing worth noting at this time which is good Alternatives considered [Exercise.com](https://www.capterra.com/p/152284/exercise-com/) Reason for choosing TrueCoach was working with activeLife Rx at the time and it was their choice Review Source Bex A. Personal Trainer Health, Wellness and Fitness Used the software for: 1-2 years ### "Great remote coaching software " July 24, 2022 5.0 Great. So good for my coaching business! Means I can manage so many more clients than before Pros TC is very convenient and streamlined to use. I can get programs out to remote clients quickly and they’re great quality from a customer perspective Cons Sometimes fiddly when writing up different days, can’t save a draft without filling in all the exercises Switched from [ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/) Preferred TC way of creating programs on the drag and drop Review Source NM Nikki M. Personal Trainer Health, Wellness and Fitness Used the software for: 1-2 years ### "TrueCoach is the best!" July 22, 2022 5.0 Overall a great way to connect and work with way more clients than I can do on a 1-1 basis. To have the luxury of online and face to face really is great. It's also allowed my clients to get better results from the increase in training volume and staying accountable week to week in a positive way. Pros This software is so easy to use and all of my clients agree. It has some great features such as a large exercise library, daily notifications for workouts or missed workouts, personal portal to constantly review progress. Integrating this into my business was so easy and since the pandemic happened it's definitely transformed a section of my business for the better. I'm about to go on maternity leave and it means I can leave my clients with plenty of choice for workouts and they still feel accountable while I'm not physically on hand to keep an eye on them 24/7. Cons With going on maternity leave I have been able to set up the function of recorded classes as they're easy to add to the exercise library. However, I think it would be good to make the app more class friendly too in the sense that they don't have to tick off workouts and have more freedom/flexibility to choose what they want to do. I have guided my clients to not feel pressured into ticking workouts off or doing what is set for each day as I wanted to leave them with as much choice and freedom as possible while I'm on leave but I do worry that they will be effected by seeing 'missed workouts'. Review Source RJF Ricky Jr F. Coach Health, Wellness and Fitness Used the software for: 1-2 years ### "Amazing Platform" July 24, 2022 5.0 For me, this program was easy to learn and I’ve only gotten better. It allows for seamless program sales and workout program delivery. This has added value to my bottom line. Pros It is amazing that I can use 1 day a week to sit down and update all my clients workouts for the week. This is because of the program feature. I have many different programs, all with different approaches. I assign to clients and then on Sunday, I’m able to go in and individually tailor to their current fitness and equipment access. Cons At the moment, I would be in favor of having more say in how the workouts are delivered. Only the top tier TrueCoach levels get access to the most mobile app functions. Review Source VR Verified Reviewer Coach Health, Wellness and Fitness Used the software for: 6-12 months ### "Best on the market but…" July 25, 2022 4.0 Pros Programming speed, simple interface, custom branding Cons Outdated Connect app, lack of habit tracking, inability to organise documents into tags or folders/categories, no api support to Notion or Google etc. Alternatives considered [Fitrix ERP](https://www.capterra.com/p/127768/Fitrix-ERP/) Switched from [ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/) More customisability Review Source CL Charissa L. Community Partnerships Lead Non-Profit Organization Management Used the software for: 1-2 years ### "Movement Coach In-Person and Virtual" October 27, 2023 5.0 My peak coaching career began right before the pandemic in 2020. Having TrueCoach was the perfect tool to keep the momentum going and my clients committed as they had the flexibility of online coaching both with video or just the training plan - as TrueCoach provides all that we need with the training plan calendar layout, note tracking, communication, and exercise library/video sharing. This provided an access approach to training that allowed our clients to stay on-track despite the uncertain times. Pros The exercise library - as a personal trainer a part of a team - we value collaboration. This feature allows for us coaches to be able to share new exercises that supports an area of growth that one or more of our clients face such as lower back pain, hip pain, foot pain etc.Being able to track the overall stats such as particular goals reached and when, as well as organizing key metrics allows for a great end-of-year summary that both celebrates the client's achievements, and provides ample momentum for the upcoming year's round of goal setting. Cons A great sign for us coaches is when our TrueCoach account tells us we don't have enough space, because we are full to the brim with clients! This is a sign that our overall methodology is a success. However, of course, when it comes to TrueCoach, the one thing I like least are the client profile capacity limitations. Review Source EG Emily G. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Great software for personal trainers" July 25, 2022 4.0 Pros I've been using TrueCoach for 3 years and it's been a great tool for training my clients completely remotely or as an adjunct to the in-person coaching I do with my clients. The software has multiple channels for communication, which is very helpful for staying organized and developing a strong relationship with the clients I coach, especially the clients I train remotely. I like that both myself and my clients can share photos and videos easily. Overall, I would recommend this product to any coach that assigns programs or workouts to their clients. Cons Where TrueCoach can improve is on the app used for coaches. I would be nice to be able to program and design workouts from my phone. Review Source DY Daniel Y. Personal Trainer Health, Wellness and Fitness Used the software for: 2+ years ### "The best Return I could Ever get " July 25, 2022 5.0 best decision I ever made , the videos and the messaging sells the client on signing up with me. the return I get is that I don't have a mountain of paperwork and spreadsheets of clients history of workouts, also, I'm not organized and this product does that for me Pros the videos that I can attach to the workout so the client doesn't have to text me or so that I don't have email them a video through youtube also how easy it is for the client to download the app and see their workouts lastly, I have an entire history of their workouts without having to hunt through a file cabinet Cons I can't think of any at the moment that I feel are missing Review Source SW Shane W. Fitness coach Professional Training & Coaching Used the software for: 2+ years ### "Accelerates my proficiency" July 24, 2022 5.0 Pros Ease of program delivery and Payments feature. Cons I wish I could change client subscriptions mid program without having to create a whole new subscription and have them reconfirm their email, etc. Reason for choosing TrueCoach I am an OPEX coach. TrueCoach was pushed by the \[SENSITIVE CONTENT\] of OPEX and I am glad he did. Review Source JH Juliet H. Coach Sports Used the software for: 6-12 months ### "TrueCoach for 1:1 coaching clients" October 30, 2020 4.0 Overall it is good, very simple to manage and my clients have a great experience with it. Pros \-It is a simple interface -Allows me to keep in great communication with my clients -I love that my clients can upload their videos and I am easily able to give them feedback -It's great that there is an app -The programs feature is crucial for my business! Cons \-The biggest logistical issue I've run into is adding clients who have used TrueCoach with a different coach. It is always a process of me messaging for help, needing to add the client to the conversation, then you all manually changing the client over to my platform, with additional follow up messages to make sure everything is resolved. It would be great if this process could be automated, for example sending an email to the client saying that I've requested to work with them and have them confirm they'd like to work with me and have their account transferred over. -Other than that, just additional features! For example, I do sessions and/or calls with my clients. I would like to have a space to upload recordings of the zoom calls and call summaries. Some sort of centralized shared notes space would be great where both of us could comment and edit. This would increase the interactive nature of the platform and allow for additional communication with my clients. -Expanded video library, there are a good number of exercises I have to find videos for myself, I probably am using the provided video library 50% and my own videos 50% -A scheduling feature would be great that maybe connected to google calendar, again to keep everything on the same platform -I currently use a program called coach's eye to analyze my clients' videos and give feedback. It would be cool if there was a feature built into TrueCoach for that Reason for choosing TrueCoach I had used it in the past when I was working as an employee, so it made sense to continue using it when I started my own business because I knew how it worked. Review Source PC Peter C. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "The best software for Personal Trainers / Online Trainers / Fitness Coaches" October 22, 2020 5.0 Fantastic! They're support team is great as well. Pros I've tried pretty much every software there is out there for fitness trainers and coaches. Even when a new one come alongs that seems like it may be comparable as far as features and ease of use are considered, I'll get a free trial just to see. And TrueCoach by far beats every competitor in my mind and experience. The functionality and customization in the ability to adjust programs, videos, text, workouts, etc., nobody else can touch. It's the simplest and easiest software to use. They continue to make additions such as the MyFitnessPal and Stripe integrations that make it possible for you to do more and more in there. They allow me to deliver content to my clients that aren't even workouts (which is so helpful), such as nutrition guides, resources, web links, and I can do check ins within the app, and so much more. TrueCoach allows me to continue scaling my business in bringing on more clients without ever having to worry about the software not being able to keep up. TrueCoach is king in the industry. They've won my loyalty without a doubt. Cons The only thing, and this is getting really not-picky, is that I have found on other software platforms, that they have a lot of pre-built training programs that they share with their users. TrueCoach has a very small amount of these. If there were more, that'd be cool but it's not a huge deal to me. Reason for choosing TrueCoach Better features, better customization, better ease of use, best platform Review Source CK Chad K. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "A Phenomenal System for Remote Coaching" July 24, 2022 5.0 overall TrueCoach is the system I have chosen for years and will continue to use, I do check out other systems periodically but non seem to have the smooth finish that they have Pros I love the fact that it creates a easy to use and effective system to deliver remote coaching. for myself the majority of my clients are remote and don't have a lot of disposable income. But TrueCoach allows me to work with them easily through the remote delivery, and the price point makes it extremely affordable to use it as a management software for them when building my own would cost significantly more. Cons there isn't much to hate about the system, its billed and designed to be an individual design remote coaching software and it does that phenomenally. But I do feel it lacks the ability to easily integrate or deliver mass market programs, ie cookie cutter programs. I would love to see them integrate a subscription service into their system which allows for mass market programs to be delivered using the admin accounts existing exercise library and programs, with an automatic cut off if payment is canceled or doesn't go through. Review Source FC Frank C. Fitness Coach Health, Wellness and Fitness Used the software for: 2+ years ### "Good buy spreadsheets hello more time coaching " July 25, 2022 5.0 I've been a user of Truecoach from its infancy with it was The Fitbot and have seen nothing but added value to me and my clients as a fitness coach. They are always keeping us up to date with a weekly email to help grow our business and serve us as coaches. Pros I enjoy the fact that they continue to develop and keep us coaches in the loop as to what is going on with the product. It is super easy to use on both sides of the coin, for the clients and the coaches. You can also chat with clients through the app. Cons I would say the feature i like the least is the inability for it to coach the clients for me lol. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Review Source DB Denise B. Personal Trainer Health, Wellness and Fitness Used the software for: 1-2 years ### "Great software for Personal Trainers" July 25, 2022 5.0 Overall, TrueCoach has been awesome. I am so happy that I chose it for my personal training software! Pros I love that I can add my own videos to the exercise library, a lot of software programs do not allow you to do that. I also like that a client can go back to past workouts or upcoming workouts and do one of those. I can write my own workouts and customize everything including warm ups & cool downs. It is easy to use and all of my clients like it. Cons I wish there was a feature in the app that has a list of exercises in case a client wants to add on to their workout so it shows up in their logged workout. I also wish it was easier to copy a whole week of workouts to the next week instead of having to copy one day at a time. Reason for choosing TrueCoach The main reason was that I could upload my own videos easily from my phone, so easy and quick! Review Source JB Jay B. Coach Health, Wellness and Fitness Used the software for: 2+ years ### "The best app for Coaches looking to organize and grow their business" July 25, 2022 5.0 I've been with TrueCoach ever since it was FitBot and I've loved it. I've had probably 10 other coaches get into the app as well. It's easily the best app for Coaches to grow and organize their business. Pros I've loved the simplicity of the user interface and the ability to manage and plan for all of my clients. Cons Sometimes the servers are a little slow and things can be difficult to save but this only happens on an occasional basis and is not something that happens daily. Review Source BS Buffy S. Coach/Personal Trainer Health, Wellness and Fitness Used the software for: 2+ years ### "Such a fantastic program! " July 25, 2022 5.0 I have used TrusCoach for over 5 years and absolutely love it. It has made my job so easy and saved me so much time while programming. Pros I like the ease at which I can write individual programs for my clients, while saving specific warm ups, cool downs, and exercises with videos attached. Cons Sometimes I wish I could just move one piece/exercise over to another day. Like a drag and switch/save option. Review Source WH Will H. Fitness Manger Health, Wellness and Fitness Used the software for: 2+ years ### "I've used Truecoach for 5+years!" July 25, 2022 5.0 I've used TC for over 5 years and still like. I have tried other programming options and they are just too clunky and slow for work efficiency compared to TC. Pros It is very very easy to create workouts and customize them any way I need to. The app is very user friendly (I have people ages 18-60 using it with no problems) The customer support with TC is always very professional and helpful Cons There is a limit of 12 weeks per program. I would like programs to be infinite in length, but can understand reasons for a cap. Reason for choosing TrueCoach Much faster, less clicking involved, better organized. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.