# Page 2 | TrueCoach Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is TrueCoach the right Personal Trainer solution for you? Explore 838 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/155784/truecoach/reviews

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TrueCoach

4.8 (838)

[View alternatives](https://www.capterra.com/p/155784/truecoach/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 21st, 2026

# Page 2 - Reviews of TrueCoach

## Showing most helpful reviews

Showing 26-50 of 838 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

IF

Ivan F.  
CEO  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great coaching app"

September 3, 2024

5.0

Great and very easy and straighforward to use

Pros

Great app for coaches to set up clients program and very easy for clients to use with all tutorials. Also teacking progress and comment section is very useful

Cons

Nothing, software is very easy to use for both, coaches and the clients

Review Source

AC

Andrew C.  
Personal Trainer  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Saves Time"

August 5, 2024

5.0

Pros

Not expensive, great way to keep track of clients progress and easy to adjust clients plans.

Cons

Nothing bad to say, love that it gives a free trial first.

Review Source

MC

Michael C.  
Strength and Conditioning Specialist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "A must for coaches to stay organized"

July 24, 2022

5.0

Overall, truecoach is super responsive. They get back to me in minutes and have always been helpful! I’ll be a customer for a long time! They have come a long way from Fitbot!

Pros

Truecoach is very easy to begin working with clients or athletes. Easy to use, program, and implement. I use it daily to program and communicate. Truecoach is always updating so now I can bill, create pre-written programs and access more movement videos. They even reached out to see how they could improve more. I love that they now have a feature (coach profiles) where you can now advertise through truecoach and have a lead system in place.

Cons

Sometimes Truecoach will glitch on either my end or the client’s making it hard for me to program or clients to access programming but it’s very rare. Hoping that truecoach will make a teams section to that coaches working with athletes will have a better way with working with large amount of athletes. Also hoping they can integrate with Whoop and other software programs besides just myfitnesspal.

Alternatives considered

[TrainHeroic](https://www.capterra.com/p/202308/TrainHeroic/)

Reason for choosing TrueCoach

Ease of use to implement.

Review Source

cB

chelsy B.  
Personal Trainer  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "My Success is all thanks to TrueCoach "

July 24, 2022

5.0

Overall experience: Excellent!

Pros

I’ve been using TrueCoach for a LONG time (since it was originally called “fitbot” and didn’t have an app!). I love that the team is always improving the software for both clients and trainers. Because of TC, I’ve been able to grow my business into a six-figure coaching program where I can have a handful of customized clients AND pre-made programs for more passive clients/passive income. It’s user-friendly on both sides, simple, and attractive looking. I had tried other software programs before that are probably great if trainers want to add in more nutrition and other details, but for those of us just looking to create high quality fitness plans with video feedback/submissions, detailed cues, and easy tracking — this is where it’s at. My favorite features: - My clients can submit videos and I can submit videos back in response. - Written feedback is also very easy - Messaging clients is simple - I love being able to upload my own exercise library AND being able to outsource other links in case I haven’t filmed something myself - Copying & pasting has saved me soooo much time with workouts and adding subtle progressions

Cons

Least favorite parts about TC: - Managing subscriptions was complicated for me since I wasn’t able to do one-time billing as well. I bill my clients separately now. - I do wish we could have days where instead of adding a workout, we can add a write up. So no A, B, C sequencing. I just use the workout format to write in educational posts for my clients and it works fine but I’d love if there was a plain option (kind of like rest days but not rest days). - I wish I could organize my clients into “folders” rather than tagged groups. Having folders to click on would be SO helpful instead of having a long list and then always needing to click on the tag I want to focus on.

Switched from

[ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/)

Trainerize was SO busy. I couldn’t copy & paste individual workouts so I had to rebuild them. There was no “dragging” feature either. It just seemed like there was always a lot going on and like there were too many little details that added more work for me and my clients. Simple is sustainable!

Review Source

CK

Cary K.  
Coach  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Leaving in a week for a better platform"

July 24, 2022

2.0

Excited at first, and then just dreaded logging in after a few months. I’ve grown as a coach, and the platform has refused to grow at all. In fact, they broke the client app, and still haven’t fixed it. It just makes me sad to think about, now.

Pros

Truecoach is good for a brand new coach with less than 5 clients, that needs to get organized. After that, the platform gets overwhelmed with its own features and poor design.

Cons

The coaching interface is cumbersome. Programming and tweaking is painful and tedious. It’s like they launched the product, and then stopped improving it. There are 3 platforms that are less expensive and do the same thing, now. And, truecoach had the audacity to raise the price with no improvements, and then roll out features to cost their customers more money each month for services that are easily available for less. Truecoach is just trying to trap customers into feeling like all their stuff is on one half-baked platform.

Reason for choosing TrueCoach

At the time, truecoach was the only usable option. That’s no longer the case. Truecoach is resting on that thought, and it’s no longer true.

Review Source

JB

Joe B.  
Coach  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Excellent Client Software, Solid Coach Software"

July 24, 2022

5.0

Overall the software is functional and useful, with client experience being the priority and the primary reason I haven't changed software.

Pros

The client side of the app is fantastic. I enjoy the way communication works and the ease of use for clients. Getting set up and running is fast and simple.

Cons

The most time-consuming part of coaching is getting data into the software and then utilizing said data on the back end. I would like for some form of volume and load management within the software as well as a more "open" means of inputting different data or information to clients.

Alternatives considered

[ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/)[TrainHeroic](https://www.capterra.com/p/202308/TrainHeroic/)

Reason for choosing TrueCoach

Client experience

Switched from

[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

Client experience.

Review Source

VR

Verified Reviewer  
Personal Trainer  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "TrueCoach is the Industry Standard!"

July 24, 2022

5.0

The biggest help TrueCoach has provided is scalability. Without the platform, I probably wouldn't be able to handle more than a few clients along with my Master's studies. Now I have almost 10 and feel in complete control, even looking to bring on another coach soon.

Pros

I love the workout builder, various features of client management (weight, metrics, notes, etc.) messaging, and integration of payments. Being able to sync with MyFitnessPal is also so convenient to help clients track nutrition as well. TrueCoach is easy to use and has saved me countless hours of adminstrative work so I get to make better connections with my clients and get them results.

Cons

I would love to see the addition of habit-based nutrition coaching and other metrics for lifestyle, such as sleep and meditation. Making TrueCoach a one-stop-shop for health coaching would be the dream. There are also occasional bugs with myself and clients with the app, but they have remedied themselves over time.

Reason for choosing TrueCoach

TrueCoach was the most intuitive and allowed me a high level of immediate functionality and ease of use.

Review Source

CL

Charissa L.  
Community Partnerships Lead  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Movement Coach In-Person and Virtual"

October 27, 2023

5.0

My peak coaching career began right before the pandemic in 2020. Having TrueCoach was the perfect tool to keep the momentum going and my clients committed as they had the flexibility of online coaching both with video or just the training plan - as TrueCoach provides all that we need with the training plan calendar layout, note tracking, communication, and exercise library/video sharing. This provided an access approach to training that allowed our clients to stay on-track despite the uncertain times.

Pros

The exercise library - as a personal trainer a part of a team - we value collaboration. This feature allows for us coaches to be able to share new exercises that supports an area of growth that one or more of our clients face such as lower back pain, hip pain, foot pain etc.Being able to track the overall stats such as particular goals reached and when, as well as organizing key metrics allows for a great end-of-year summary that both celebrates the client's achievements, and provides ample momentum for the upcoming year's round of goal setting.

Cons

A great sign for us coaches is when our TrueCoach account tells us we don't have enough space, because we are full to the brim with clients! This is a sign that our overall methodology is a success. However, of course, when it comes to TrueCoach, the one thing I like least are the client profile capacity limitations.

Review Source

TD

Tom D.  
Head Trainer  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Great Interface but..."

August 11, 2022

2.0

All of my clients are individuals. I do zero group training. At first TrueCoach was great, but the more clients I get on the platform the more issues I have. Customer Service has been great at responding but only responding. Unfortunately problem resolution has been non-existent. And now TC has just increased the monthly cost. Unless something changes I am planning to migrate my clients over to a new platform, probably TrainHeroic.

Pros

The best thing about TrueCoach is that the client-side interface is very simple and easy to use. From the coaching side it's also very simple to onboard a new client. The next best thing is its integration with MyFitnessPal.

Cons

1\. There is no simple daily body weight reading input. You have to create a "metric" for daily body weight as a workaround. 2. The coaching apps have zero functionality besides allowing you to view activity and send messages. Any program changes or assignments need to be done from a web browser. The android coach app just doesn't work. I get zero notifications. On some clients trying to view activity results in a white screen and needing to force close the app to restart. 3. Some clients' videos and pictures do not load and I cannot see or view them. Customer Support says to tell clients to do XYZ instead of resolving the problem. 4. Not easy to shift working/rest days on a client calendar. Would like to insert a rest day that simply pushes all other days to the right, or delete a day. Much like inserting and deleting cells in Excel. 5. Not easy to change a work schedule for two clients on the same program. I.e. one wants to do MWF while the other wants to do MThSa. Template is created for MWF but then the second client needs manual adjustment on their calendar.

Review Source

SJK

Syed Jamal K.  
Personal Trainer  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "The best of the best service I used I’m shocked it’s that great "

July 24, 2022

5.0

Absolutely amazing. Gorgeous by all means. I’m in love with this service. Whoever is behind the concept is a great human being. He did it for free. Who does that? For free? Made our lives easier. Our business easier. Wow.

Pros

Everything that you see on their website. Every single thing you see. I love it. It’s designed so marvellously that I couldn’t find 1 thing that I could criticise. I’m a self employed PT and I’m new in the industry. This service made my life and my business so easy. I can’t thank them enough.

Cons

Nothing. It’s all great. Like I said, there is nothing I could like least. Yeah, I would love to see the money transaction thingy for clients so they can pay the PT through the service. Secondly, the text message service would be great. But these are my personal suggestion, not least like.

Reason for choosing TrueCoach

Because it’s free and has everything which pricey service providers have. True coach has everything that a PT would need for their clients. Everything. Try it if you don’t believe at least try. It’s gorgeous.

Review Source

BS

Brooke S.  
GM/Head Coach  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Coaching Made Easy"

July 26, 2022

4.0

Overall, I'm very pleased with this product and the ease of use not only for me but for my clients. It's accessible to everyone of them and the video library makes sure my clients know what the movements should look like when I can't be there to guide them through it.

Pros

I love that I can add videos for each and every movement I request of my clients so they can see how the movement should be executed. Additionally, the ability for them to add video and enter comments on each of the movements is incredibly helpful for feedback and knowing how to better adjust things for them in the future. The ease of using the app on the client side is great. I have yet to have a complaint on the client side of the use of the system.

Cons

If I click out of the screen while working on programming for a client, the system can be finicky and doesn't always save my work. An auto save option would be a huge help so I don't have to reenter things if what I've entered goes missing.

Review Source

KB

Kyle B.  
Fitness Coach & Teacher  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "TrueCoach: Truly Amazing!"

July 19, 2019

5.0

The biggest benefit I've noticed is a time saver. From dealing with spreadsheets and emails in the past, I was always sifting back and forth trying to find and track information. TrueCoach has made that a breeze, so I can focus more on client service, rather than waste time.

Pros

What I like most about this software is that it's made for coaches who not only LOVE to program exercise and training programs, but also want ease of use to quickly write programs to see progressions and client results. From the bench mark features, to 'exercise history' features, TrueCoach has it all. I'm able to track any data I want on my clients and see their history with the assessments as well. The notifications work just like Facebook, so there's no confusion on notifications you've seen or not read. The video aspect is HUGE for me and my clients because I like my clients uploading their film of exercises. Through TrueCoach, I'm able to slow the video down, do a screen capture video, and send it right back to them with critiques and praise in a matter of minutes.

Cons

What I 'don't like' about the software was the transition from 'FitBot' to 'TrueCoach'. I think 'FitBot' was a more fitting name and told people what they were getting, but they wanted to rebrand and come out with an app. The app is knew and has some bugs, so I have my clients save the website on their home screen. It acts better than the app (until improvements are made) and it's more user friendly. It's a growing pain that they'll get past, but it's a slight annoyance for now.

Switched from

[ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/)

I switched from Trainerize and PT Distinction because TrueCoach is built for coaches who love to nerd out on their clients programs, actually be data driven, and have an easy interface to work with. I just didn't get the same 'ease of use' from the other programs.

Review Source

EN

Eduardo N.  
fitness trainer  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Truecoach"

June 28, 2021

5.0

I have been using true coach as a client and as a coach, what I like the most is because its so simple to use and mainly looks very professional.

Pros

The app is great and ease to use. Allow you to see videos and instructions from coach. Also easy to upload your videos and comments for your coach to evaluate.

Cons

Sometimes if videos are deleted from the library you don't get a notification.

Review Source

EG

Emily G.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great software for personal trainers"

July 25, 2022

4.0

Pros

I've been using TrueCoach for 3 years and it's been a great tool for training my clients completely remotely or as an adjunct to the in-person coaching I do with my clients. The software has multiple channels for communication, which is very helpful for staying organized and developing a strong relationship with the clients I coach, especially the clients I train remotely. I like that both myself and my clients can share photos and videos easily. Overall, I would recommend this product to any coach that assigns programs or workouts to their clients.

Cons

Where TrueCoach can improve is on the app used for coaches. I would be nice to be able to program and design workouts from my phone.

Review Source

TK

Tirzah K.  
Personal Trainer  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Good product, could use upgrades"

July 29, 2022

4.0

Pros

This is the best fitness programming app I’ve found so far. There are a ton of features that could be improved but this is the best in the market.

Cons

There are a ton of features that could be added or improved. Mainly better client tracking and features that help them manage time and their day to day planning aside from just workouts.

Switched from

[FitSW](https://www.capterra.com/p/152377/FitSW/)

FitSW is missing a lot of good features

Review Source

DY

Daniel Y.  
Personal Trainer  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "The best Return I could Ever get "

July 25, 2022

5.0

best decision I ever made , the videos and the messaging sells the client on signing up with me. the return I get is that I don't have a mountain of paperwork and spreadsheets of clients history of workouts, also, I'm not organized and this product does that for me

Pros

the videos that I can attach to the workout so the client doesn't have to text me or so that I don't have email them a video through youtube also how easy it is for the client to download the app and see their workouts lastly, I have an entire history of their workouts without having to hunt through a file cabinet

Cons

I can't think of any at the moment that I feel are missing

Review Source

ALF

Anne Lise F.  
Strength and Conditioning Coach  
Sports  
Used the software for: 1-2 years

### "Great tool "

July 25, 2022

5.0

Remote coaching has become much easier- no longer need to send out spreadsheets and troll back through results. On the most part, it's been great. I would like to be able to use it more- just not the most tech savy!

Pros

I love the clarity of it for my clients. They have access to the exercise library, which shows them exactly how to do a particular movement (great when working remotely), and if anything isn't on there- it can be added on. When devising the training plans- it is clear, easy to see- for the client and the coach- and it's great to be able to get feedback from the clients. The ability to attach videos/ pictures is also great- again when working remotely.

Cons

I would like to be able to copy a work out- but then to add bits without having to delete everything (for instance if I want to keep A and B, but add an A1/ A2- I don't have an option of slotting a new piece in. Could save some time.

Review Source

SW

Shane W.  
Fitness coach  
Professional Training & Coaching  
Used the software for: 2+ years

### "Accelerates my proficiency"

July 24, 2022

5.0

Pros

Ease of program delivery and Payments feature.

Cons

I wish I could change client subscriptions mid program without having to create a whole new subscription and have them reconfirm their email, etc.

Reason for choosing TrueCoach

I am an OPEX coach. TrueCoach was pushed by the \[SENSITIVE CONTENT\] of OPEX and I am glad he did.

Review Source

DT

Dani T.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "True Coach app review "

December 26, 2023

5.0

My overall experience was good. I continue to use the app despite its flaws.

Pros

User-friendly, and very easy to understand.

Cons

The coach side of the app is not user-friendly and never works on a cell phone.

Reason for choosing TrueCoach

More personal training specific. The other apps were better for subscription purposes and remote individuals. A true coach is best for in-person trainees for organizational purposes.

Switched from

[TrainHeroic](https://www.capterra.com/p/202308/TrainHeroic/)

Easier to use on the PC for personal training

Review Source

NT

Nicole T.  
Physical Therapist  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Highly Recommend "

July 25, 2022

5.0

This app has helped me to grow my business and set it apart from most practices. Very grateful!

Pros

I love that True Coach allows me to have a digital aspect to my Physical Therapy practice!! It's so easy to use and also customizable for each client. I love how a lot of the app is automatic as this saves me a lot of time!

Cons

I wish we could customize each client a bit more i.e remove the nutrition tab, be able to turn messaging feature off, delete some of the videos in the CA library without having to turn it off completely.

Alternatives considered

[ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/)

Review Source

JH

Juliet H.  
Coach  
Sports  
Used the software for: 6-12 months

### "TrueCoach for 1:1 coaching clients"

October 30, 2020

4.0

Overall it is good, very simple to manage and my clients have a great experience with it.

Pros

\-It is a simple interface -Allows me to keep in great communication with my clients -I love that my clients can upload their videos and I am easily able to give them feedback -It's great that there is an app -The programs feature is crucial for my business!

Cons

\-The biggest logistical issue I've run into is adding clients who have used TrueCoach with a different coach. It is always a process of me messaging for help, needing to add the client to the conversation, then you all manually changing the client over to my platform, with additional follow up messages to make sure everything is resolved. It would be great if this process could be automated, for example sending an email to the client saying that I've requested to work with them and have them confirm they'd like to work with me and have their account transferred over. -Other than that, just additional features! For example, I do sessions and/or calls with my clients. I would like to have a space to upload recordings of the zoom calls and call summaries. Some sort of centralized shared notes space would be great where both of us could comment and edit. This would increase the interactive nature of the platform and allow for additional communication with my clients. -Expanded video library, there are a good number of exercises I have to find videos for myself, I probably am using the provided video library 50% and my own videos 50% -A scheduling feature would be great that maybe connected to google calendar, again to keep everything on the same platform -I currently use a program called coach's eye to analyze my clients' videos and give feedback. It would be cool if there was a feature built into TrueCoach for that

Reason for choosing TrueCoach

I had used it in the past when I was working as an employee, so it made sense to continue using it when I started my own business because I knew how it worked.

Review Source

HP

Holly P.  
Director  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great when I first joined, but waiting for some needed developments"

October 31, 2020

4.0

Overall experience is very good but I find the price jump & no. of clients jump from 20 straight to 50 is very big and actually discourages me from taking on about five more group clients that would put me in the 25 range. I had never considered moving from TrueCoach before but I do find more and more of my friends moving and recommending other softwares that have more of the functionality we need as community becomes so online in the age of Corona. Whether this functionality becomes available on TC may well decide whether it remains worth it for me.

Pros

I love the ease of attaching videos to movements and receiving videos from clients. I also like being able to save workout templates to assign and edit later.

Cons

I wish there were options to be more social between clients on the platform if they wanted to because this can really help with adherence and retention, even for individual training clients. I also wish that the nutrition side offered more detail - ability to see food logs from MyFitnessPal would be huge and let me get rid of an additional software I have to pay for for this.

Alternatives considered

[TrainHeroic](https://www.capterra.com/p/202308/TrainHeroic/)

Reason for choosing TrueCoach

At the time I felt TCs functionality was better and I was hoping the nutrition capabilities would be expanded. I have been disappointed on that front.

Switched from

[ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/)

Their interface is clunky and hard to deal with both on trainer and client side.

Review Source

MB

Molly B.  
Personal Trainer  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great Software for Self-Employed Personal Trainers"

July 26, 2022

5.0

I've loved using TrueCoach. I explored some other softwares but this one stood out amongst the rest. It's easy to use for myself and my clients and they have great customer service. I also love the exercise library, the ability to upload videos, and the options you have when writing/designing workout programs.

Pros

The ease of use for my clients and myself. Every once in a while, someone gets confused or has a question but TrueCoach has great FAQs that help with most issues. I also love how intuitive the backend is for me. I didn't feel like I had to do much learning to get in the groove of using TrueCoach.

Cons

The payment/subscription set up is not my favorite. I bill my clients bi-weekly or every 4-weeks depending on their package and I have to manually go in and cancel and restart subscriptions each month to make this work with my billing schedule.

Alternatives considered

[ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/)

Reason for choosing TrueCoach

Easier to use, more intuitive and more sophisticated design.

Review Source

BG

Bailey G.  
Personal Trainer  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Perfect software for online trainers!"

July 25, 2022

5.0

Pros

This software is very simple to understand and use for both trainers and clients. The clients have a nice app to use for their convenience. The exercise library has a very good variety, but if you're not seeing what you're looking for, it is very easy to add new exercises to the library. True Coach makes it easy for my clients and I to communicate through the software to share progress and feedback.

Cons

My only con is that I wish it was slightly less time consuming to create specified programs to input for people.

Switched from

[ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/)

Trainerize was not user friendly or easy to get used to in my opinion. Creating daily workouts is so much more simple with TrueCoach.

Review Source

GQ

Gretchen Q.  
Coach, S&C  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Daily grind made easy for Clients and Coaches."

July 25, 2022

4.0

Pros

It's so easy for clients/athletes to set themselves up. Understanding and tracking their work/progress is impressively intuitive even for the not-so tech savvy. On the programming/coaching side of things, the browser experience is incredibly smooth. Coaches find ways to make programming more efficient every day!

Cons

The mobile app is great from an athlete standpoint, needs work (start existing!) from a coach/programmer standpoint. Currently, coaches have to program on the browser version on mobile, the UI/UX isn't as seamless as the athlete/client end of things.

Alternatives considered

[SugarWOD](https://www.capterra.com/p/229043/SugarWOD/)

Switched from

[SugarWOD](https://www.capterra.com/p/229043/SugarWOD/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Excel Spreadsheets immediately make fitness feel like WORK, where it's supposed to be fun and fulfilling. SugarWOD is more suited for running full CrossFit gyms VS individual coaching.

Review Source

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