# Page 3 | TrueCoach Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is TrueCoach the right Personal Trainer solution for you? Explore 838 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/155784/truecoach/reviews

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TrueCoach

4.8 (838)

[View alternatives](https://www.capterra.com/p/155784/truecoach/alternatives/)

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Last updated April 21st, 2026

# Page 3 - Reviews of TrueCoach

## Showing most helpful reviews

Showing 51-75 of 838 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SL

Sarah L.  
health coach  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Intuitive Process Using TrueCopach"

July 25, 2022

5.0

My clients have liked going to a single app and finding their workouts and communication from their coach all in one place. They like that they can access their past workouts and see their improvements. They like tracking their workouts and feeling a sense of accomplishment.

Pros

I am happy I chose TrueCoach for my business training platform. Its ease of use, videos included, and option to upload my own videos all make this a great platform.

Cons

I need to utilize the option to create and save programs more often. I wish this feature had the option of more guidance in creating longterm programming, though I appreciate the current flexibility: that it is up to me to complete this task.

Reason for choosing TrueCoach

I had used a variation of Trainerize before and although I liked it, I had more recommendations to try TrueCoach. Overall, I am glad I chose TrueCoach over Trainerize.

Review Source

PC

Peter C.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "The best software for Personal Trainers / Online Trainers / Fitness Coaches"

October 22, 2020

5.0

Fantastic! They're support team is great as well.

Pros

I've tried pretty much every software there is out there for fitness trainers and coaches. Even when a new one come alongs that seems like it may be comparable as far as features and ease of use are considered, I'll get a free trial just to see. And TrueCoach by far beats every competitor in my mind and experience. The functionality and customization in the ability to adjust programs, videos, text, workouts, etc., nobody else can touch. It's the simplest and easiest software to use. They continue to make additions such as the MyFitnessPal and Stripe integrations that make it possible for you to do more and more in there. They allow me to deliver content to my clients that aren't even workouts (which is so helpful), such as nutrition guides, resources, web links, and I can do check ins within the app, and so much more. TrueCoach allows me to continue scaling my business in bringing on more clients without ever having to worry about the software not being able to keep up. TrueCoach is king in the industry. They've won my loyalty without a doubt.

Cons

The only thing, and this is getting really not-picky, is that I have found on other software platforms, that they have a lot of pre-built training programs that they share with their users. TrueCoach has a very small amount of these. If there were more, that'd be cool but it's not a huge deal to me.

Reason for choosing TrueCoach

Better features, better customization, better ease of use, best platform

Review Source

BP

Ben P.  
Strength Coach  
Sports  
Used the software for: 2+ years

### "Very solid service"

July 24, 2022

5.0

I have used True Coach for around 4-5 years and have been very pleasantly surprised how it has made coaching a large number of athletes very easy.

Pros

The ease of use, implementing workouts and communicating with clients is one of my favorite qualities of the True Coach software.

Cons

I have seen some other capablities on other platforms that would be really nice additions, like an easy ability to upload a personal instruction video. It is also not easy to pull up older statistics and data without having to either save it as a specific metric or have to go through and search through days/weeks/months of older training sessions.

Review Source

CK

Chad K.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "A Phenomenal System for Remote Coaching"

July 24, 2022

5.0

overall TrueCoach is the system I have chosen for years and will continue to use, I do check out other systems periodically but non seem to have the smooth finish that they have

Pros

I love the fact that it creates a easy to use and effective system to deliver remote coaching. for myself the majority of my clients are remote and don't have a lot of disposable income. But TrueCoach allows me to work with them easily through the remote delivery, and the price point makes it extremely affordable to use it as a management software for them when building my own would cost significantly more.

Cons

there isn't much to hate about the system, its billed and designed to be an individual design remote coaching software and it does that phenomenally. But I do feel it lacks the ability to easily integrate or deliver mass market programs, ie cookie cutter programs. I would love to see them integrate a subscription service into their system which allows for mass market programs to be delivered using the admin accounts existing exercise library and programs, with an automatic cut off if payment is canceled or doesn't go through.

Review Source

MB

Mitch B.  
Head Coach  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Good quality CRM"

July 25, 2022

4.0

Pros

Adding products and creating subscriptions for our athletes was easy and intuitive. The customization of each athletes workouts as well the feature to create and assign programs works well with our gym model. The ability to add to an already existing exercise library that autocompletes suggestions is Aldo a nice feature.

Cons

I would like to see the ability to add membership contracts as well as an e-sign function to accompany each membership. Single use payments would also be helpful to process through the software.

Review Source

JS

Jaclyn S.  
Coach, CEO  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Easy Use for Coaches"

July 24, 2022

4.0

I had a bank account issue and multiple True Coach employees worked with me to get it settled. I find it very useful and easy to get started with. I also appreciate their webinars -- i attended one in the beginning and learned some useful tips

Pros

I like how easy it is to design programming. I tried multiple softwares and True Coach looked cleanest on the coaching end of things

Cons

I wish you could voice message in the messaging part

Alternatives considered

[ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/)

Reason for choosing TrueCoach

True Coach made it easier to write a variety of workouts on the coaching end. Also looked more professional

Review Source

RU

Rebekah U.  
Personal trainer  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Loyal customer "

July 24, 2022

5.0

I’ve used TrueCoach as my first and only training app for clients. It’s been the most successful and easy to onboard clients. i have looked into other programs but they don’t offer as much

Pros

The ease of use for both myself and my clients is what I love. Everything is streamlined and very user friendly

Cons

I would like for there to be a one time payment option for training. That way I don’t have to worry about having to go back and cancel a subscript someone wants just one month of a service

Alternatives considered

[ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/)

Reason for choosing TrueCoach

It is a much easier app for both client and coach to use. Including the mobile app. Doing more online training myself I need something that I can easily Troubleshoot if necessary and TrueCoach offers that. As well as the customer support is very prompt in answering my questions.

Review Source

FC

Frank C.  
Head strength coach Fort Polk Lousiana  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Highly recommend "

July 24, 2022

5.0

It’s amazing and I literally tell all the coaches I know that want an online platform to use it

Pros

Easy to use and great library of exercises

Cons

Wish they would let me use for soldiers at fort Polk

Alternatives considered

[ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/)[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[TrainHeroic](https://www.capterra.com/p/202308/TrainHeroic/)[AplyGo](https://www.capterra.com/p/211061/AplyGo/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Reason for choosing TrueCoach

I like the ease of use and library of exercises with videos of humans and not cartoons or stick figures.

Review Source

HF

Hannah F.  
Personal trainer  
Sports  
Used the software for: 2+ years

### "Easy to Use and Professional "

July 24, 2022

5.0

Overall it's been very positive. I would like to try and start learning how to use Excel to save on the cost of this software.

Pros

It is very easy to deliver workouts to all of my clients and they receive daily notifications when they do have a workout in their plan. I don't have to text them individually to make sure to get it done. It's very professional looking and clients love to see the graphs they can create to view their own progress.

Cons

I have 24 clients and I wish I could pay per slot instead of in large groups because I have to pay for six additional slots that I don't use with a 30 person plan

Alternatives considered

[ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/)

Reason for choosing TrueCoach

It was what I was familiar with and had used as a client myself

Review Source

FC

Frank C.  
Fitness Coach  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Good buy spreadsheets hello more time coaching "

July 25, 2022

5.0

I've been a user of Truecoach from its infancy with it was The Fitbot and have seen nothing but added value to me and my clients as a fitness coach. They are always keeping us up to date with a weekly email to help grow our business and serve us as coaches.

Pros

I enjoy the fact that they continue to develop and keep us coaches in the loop as to what is going on with the product. It is super easy to use on both sides of the coin, for the clients and the coaches. You can also chat with clients through the app.

Cons

I would say the feature i like the least is the inability for it to coach the clients for me lol.

Alternatives considered

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Review Source

PB

Perrin B.  
Fitness Coach  
Professional Training & Coaching  
Used the software for: 2+ years

### "Review for TrueCoach"

July 12, 2019

5.0

Overall, I've been extremely happy with TrueCoach and their customer service over the years. Communication has been improved over time as they've grown their team. Like I said previously, there have been some one-off issues in the past that disrupted my processes but were solved. After experimenting with similar software, nothing compares to TrueCoach.

Pros

TrueCoach has provided a tool for me to be able to better communicate with my clients. Before TrueCoach I would spend countless hours messing with spreadsheets, email, and text messages. Their platform has allowed me to streamline my process so I can communicate better and more efficiently. The company is constantly innovating and reaching out to their clients for feedback that drives their improvements.

Cons

Any software in its infancy will always have bugs and need improvements. Over the years there have been some issues that disabled usability or didn't allow me to access a feature at certain times. All in all, none of them have been a huge deal and they were eventually remediated. I'd like is billing/payment processing ability, but I know that has been in the works for a while long and assume there are good reasons it doesn't exist yet. The product works much better for individuals over teams. I'd love a platform where I could communicate with a team or group all at once vs solely in individual profiles. I.E. a chatroom or group similar to what exists on Facebook.

Review Source

DB

Denise B.  
Personal Trainer  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great software for Personal Trainers"

July 25, 2022

5.0

Overall, TrueCoach has been awesome. I am so happy that I chose it for my personal training software!

Pros

I love that I can add my own videos to the exercise library, a lot of software programs do not allow you to do that. I also like that a client can go back to past workouts or upcoming workouts and do one of those. I can write my own workouts and customize everything including warm ups & cool downs. It is easy to use and all of my clients like it.

Cons

I wish there was a feature in the app that has a list of exercises in case a client wants to add on to their workout so it shows up in their logged workout. I also wish it was easier to copy a whole week of workouts to the next week instead of having to copy one day at a time.

Reason for choosing TrueCoach

The main reason was that I could upload my own videos easily from my phone, so easy and quick!

Review Source

BS

Brandon S.  
Owner/Director of Human Performance  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Best Bang For The Buck Programming System"

July 25, 2022

5.0

Overall I've had a good experience with TrueCoach. The clientele tiers are sometimes a pain to deal with, but it's really pretty minor. It's streamlined my online offerings, made my services way more professional, and has helped me save time and money. All things small business owners love to do.

Pros

I love the ability to make warm ups, cool downs, and customize the exercise index to my liking with as much or as little detail that I need to have. There is no limit to your coaching cues, sets, reps, rest, tempo, or any other training variable. Most competitive products pigeon hole you into particular programming variables.

Cons

I wish I had the ability to sell programs through the system. A competitor to True Coach does this, and from experience it's a great way to not only up-sell clients, but also when people need to terminate from pricing issues, it would be a way to offer a comparable service and a lower price point.

Alternatives considered

[ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/)[TrainHeroic](https://www.capterra.com/p/202308/TrainHeroic/)

Reason for choosing TrueCoach

I was actually forced to learn this from a colleague and then I ended up liking it so much, I decided to use it for my own online clientele. The easy of programming is just a big perk for me. All my clients seem to think it's a pretty smooth app and process as well.

Review Source

CH

Charlotte H.  
Clinic owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great programme and app"

July 24, 2022

5.0

Fantastic, had to speak a few time to the team for payment when system didn’t like uk bank payments, and when adding staff on very helpful, reassuring and professional

Pros

I’m true coach is great for compliance and 2 way reporting client to us.

Cons

To be able to switch on and off some of the reminder emails or change regularity of them rather then daily or off.

Switched from

[Rehab My Patient](https://www.capterra.com/p/154259/Rehab-My-Patient/)

Neither did what I was after and had custimsable videos and had the option for clients to feed back and message directly.

Review Source

MAR

Marie Anne R.  
Personal Trainer and owner  
Professional Training & Coaching  
Used the software for: 6-12 months

### "A Revolutionary Tool for Coaching"

July 24, 2022

5.0

I’m saving so much time writing and creating personalized programs for my clients, all over the world, with True Coach. It definitely helped my business to grow. In a year I went from coaching 5 clients to 30.

Pros

To have the videos of each movement make everything so much easier with all my clients and it makes me save an enormous amount of time not having to write descriptions for them to know what movement I’m talking about. Also it is quick and effortless to integrate them in the programs.

Cons

It would simply a lot of things for me if the processing payment feature was available in Canada.

Reason for choosing TrueCoach

I had used it as a client of an other coach and I enjoyed using it. That’s why I choosed to go with it for my own business.

Review Source

JB

Jay B.  
Coach  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "The best app for Coaches looking to organize and grow their business"

July 25, 2022

5.0

I've been with TrueCoach ever since it was FitBot and I've loved it. I've had probably 10 other coaches get into the app as well. It's easily the best app for Coaches to grow and organize their business.

Pros

I've loved the simplicity of the user interface and the ability to manage and plan for all of my clients.

Cons

Sometimes the servers are a little slow and things can be difficult to save but this only happens on an occasional basis and is not something that happens daily.

Review Source

KM

Kerry M.  
Master Trainer and Nutrition Coach  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "True Coach helps me save time and serve my clients better!"

October 31, 2020

4.0

I love True Coach!

Pros

I love the ease of creating programs and the flexibility to edit the templates I create. I am very happy that my clients enjoy using it too and can navigate the app with ease. I especially like the quality of movement demonstrated in the videos. I find being able to add my own videos essential and I appreciate that feature.

Cons

Some times glitchy. Frustrating to use with my iPad when designing workouts or needing go change something on the fly. Lack of diversity in body sizes and races in videos. I wish clients had ability to move a workout to a différente day or edit which day it was completed on if they do a workout from the past. I would love it if I could hear the app tally total volume of reps and amount of weight lifted as well as more automaticity in programming out acute variables for progressions (the only feature I miss from trainerize). I need a tutorial on the metrics feature. I need to go see if I can find some help. I really like this feature but haven’t take the time to use it fully.

Alternatives considered

[My PT Hub](https://www.capterra.com/p/146651/My-PT-Hub/)

Reason for choosing TrueCoach

TC had saved all my info and programs so I didn’t have to start from scratch when I came back!

Review Source

LL

Laura L.  
Coach and dietitian  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great coaching app!"

March 21, 2026

4.0

Not much changes since my last review 4 years ago. I can still see some room for improvements. Can't change the coaching app I use as I have a library for 200+ workouts saved on TrueCoach.

Pros

Great way to share workouts with clients. You can add own videos for the exercises, easy enough to use.

Cons

Client enter results for their workout. Exercise history function is not great, doesn't work properly, on Android you can't use the search function.

Alternatives considered

[PT Distinction](https://www.capterra.com/p/141155/PT-Distinction/)[My PT Hub](https://www.capterra.com/p/146651/My-PT-Hub/)

Reason for choosing TrueCoach

Easiest to use compared to PTD and no bugs with this app compared to MY PT hub

Review Source

CL

Charles L.  
ceo  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Best "

February 15, 2019

5.0

I save time

Pros

Convenient, can manipulate my own content easily

Cons

He'd be cool to have inbody files linked to my clients profiles

Review Source

BS

Buffy S.  
Coach/Personal Trainer  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Such a fantastic program! "

July 25, 2022

5.0

I have used TrusCoach for over 5 years and absolutely love it. It has made my job so easy and saved me so much time while programming.

Pros

I like the ease at which I can write individual programs for my clients, while saving specific warm ups, cool downs, and exercises with videos attached.

Cons

Sometimes I wish I could just move one piece/exercise over to another day. Like a drag and switch/save option.

Review Source

PH

Paige H.  
Personal Trainer, Nutritional Practitioner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "True Coach Review"

July 24, 2022

5.0

I have enjoyed my experience so far and am excited to learn more about the software. I like how there are youtube videos and helpful tips to make the process even easier.

Pros

level of ease for provider and client. I enjoy having access to the exercise library. Showing youtube clips previously could take up a lot of time and be frustrating to the client

Cons

There's nothing I can really complain about. I do think it is worth the price; however, I know now there is a very comparable software that is offered for free.

Alternatives considered

[ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/)[PT Distinction](https://www.capterra.com/p/141155/PT-Distinction/)

Reason for choosing TrueCoach

based on a recommendation from a friend.

Review Source

WH

Will H.  
Fitness Manger  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "I've used Truecoach for 5+years!"

July 25, 2022

5.0

I've used TC for over 5 years and still like. I have tried other programming options and they are just too clunky and slow for work efficiency compared to TC.

Pros

It is very very easy to create workouts and customize them any way I need to. The app is very user friendly (I have people ages 18-60 using it with no problems) The customer support with TC is always very professional and helpful

Cons

There is a limit of 12 weeks per program. I would like programs to be infinite in length, but can understand reasons for a cap.

Reason for choosing TrueCoach

Much faster, less clicking involved, better organized.

Review Source

BM

Brianne M.  
Personal Trainer  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "An effective tool for coaches "

July 26, 2022

4.0

Overall it has helped me with my business tremendously and I hope it continues to improve and evolve as my business grows.

Pros

TrueCoach helps me communicate and keep tabs on my clients with their messaging and compliance ratings. It has many great feautures

Cons

The messaging can be improved as it doesn’t allow you to review which photo you want to send in the chat before it’s sent. Messages should also have a voice note option to improve client experience. The android app just redirects clients to a webpage which isn’t as good. The payment and other features aren’t available worldwide, just US. Often times, I upload workouts and they don’t save or the page reloads and erases what I had typed.

Alternatives considered

[ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/)[Coach Catalyst](https://www.capterra.com/p/187707/Coach-Catalyst/)

Reason for choosing TrueCoach

I have a friend who used TrueCoach and spoke highly of it.

Review Source

AV

Alexandra V.  
Physical Therapist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "My clients love it!"

July 24, 2022

5.0

This has been a great addition to my practice. It makes it easy for me to assign exercises and see what clients have completed. As a physical therapist, this is important bc I can see if the client is benefiting from the exercise

Pros

My clients love that there are videos and I can create custom videos where I guide them through exercises. The video library is pretty big so I don't have to make custom videos for basic exercises. I've noticed that people are more likely to actually do their exercises and get the results they want

Cons

I wish it would tell me when a client's workouts were ending so I have a reminder to add in new workouts. Not that it matters much with this but I'm not sure that it's HIPPA compliant.

Reason for choosing TrueCoach

I like the ability to create unique programs for clients.

Review Source

TS

Taylor S.  
Clinical Social Worker  
Mental Health Care  
Used the software for: Less than 6 months

### "Needs Improvement "

May 23, 2023

3.0

Overall I find my experience with TrueCoach as "fine". I wouldn't recommend it, it has a way to go to be extremely functional and user friendly, but I think it has good foundations of it. I would recommend the app integrating an option where coach comments are almost "linked" in the general messages and a more user friendly calendar scheduling option.

Pros

The interface is fairly easy to use, though at times not intuitive. The exercises I'm given by my coach are clearly labeled with easy ways to track progress from week to week by viewing "exercise history". I like that there is the ability to upload both video and pictures along with description, and that there's an easy way for me to message with my coach

Cons

Sadly, I feel a lot of features can be improved. First of all, I have had multiple instances where I cannot upload my videos or pictures. I've had to restart the app entirely and lost progress, I've also had an entire workout that I've filled out completely disappear. The messaging can be great, but when my coach adds a comment to a workout I not only have to go to the app, I also have to go to "past", click the workout I \*think\* a new comment has been added to, and then I have to click a tiny message button on the top right hand corner to view the message at all. Workouts are set to the coach's time zone as well so when I am in the middle of a workout and cross over into their "midnight" (I'm behind them) it's considered missing a workout. I also wish that if I missed a workout, it rolled over to the next day.That brings me to my last point, from a client perspective it's incredibly disheartening when I miss a workout and there's a giant red X next to it. It would be MUCH better to have options where a client can catch up. There is also no option to reschedule a workout due to vacation etc. except on the coach end.

Review Source

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