# Page 3 | TrueCoach Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is TrueCoach the right Personal Trainer solution for you? Explore 837 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/155784/truecoach/reviews --- TrueCoach 4.8 (837) [View alternatives](https://www.capterra.com/p/155784/truecoach/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of TrueCoach ## Showing most helpful reviews Showing 51-75 of 837 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use PC Peter C. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "The best software for Personal Trainers / Online Trainers / Fitness Coaches" October 22, 2020 5.0 Fantastic! They're support team is great as well. Pros I've tried pretty much every software there is out there for fitness trainers and coaches. Even when a new one come alongs that seems like it may be comparable as far as features and ease of use are considered, I'll get a free trial just to see. And TrueCoach by far beats every competitor in my mind and experience. The functionality and customization in the ability to adjust programs, videos, text, workouts, etc., nobody else can touch. It's the simplest and easiest software to use. They continue to make additions such as the MyFitnessPal and Stripe integrations that make it possible for you to do more and more in there. They allow me to deliver content to my clients that aren't even workouts (which is so helpful), such as nutrition guides, resources, web links, and I can do check ins within the app, and so much more. TrueCoach allows me to continue scaling my business in bringing on more clients without ever having to worry about the software not being able to keep up. TrueCoach is king in the industry. They've won my loyalty without a doubt. Cons The only thing, and this is getting really not-picky, is that I have found on other software platforms, that they have a lot of pre-built training programs that they share with their users. TrueCoach has a very small amount of these. If there were more, that'd be cool but it's not a huge deal to me. Reason for choosing TrueCoach Better features, better customization, better ease of use, best platform Review Source JR Joshua R. Personal Trainer Health, Wellness and Fitness Used the software for: 2+ years ### "My Experience As An Administrator, and a Client" July 24, 2022 5.0 Overall, I'm very happy using TrueCoach. Pros The design is very easy to learn, and has all the necessities needed for me as a coach, and through the clients end. As a client, it's very easy to go through the workouts, and keep track of the notes of each exercise. Cons The only thing I would have added is the ability to easily copy an exercise block from one workout program and paste it to another. What I always have to do, is copy the entire description under the exercise, and create it in the other program by manually typing the exercise name, and then pasting the description. Another issue, is that through the clients end, sometimes a linked video doesn't show with the exercise, even though I put one up. This problem has occurred many times, and still happens. Review Source CK Chad K. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "A Phenomenal System for Remote Coaching" July 24, 2022 5.0 overall TrueCoach is the system I have chosen for years and will continue to use, I do check out other systems periodically but non seem to have the smooth finish that they have Pros I love the fact that it creates a easy to use and effective system to deliver remote coaching. for myself the majority of my clients are remote and don't have a lot of disposable income. But TrueCoach allows me to work with them easily through the remote delivery, and the price point makes it extremely affordable to use it as a management software for them when building my own would cost significantly more. Cons there isn't much to hate about the system, its billed and designed to be an individual design remote coaching software and it does that phenomenally. But I do feel it lacks the ability to easily integrate or deliver mass market programs, ie cookie cutter programs. I would love to see them integrate a subscription service into their system which allows for mass market programs to be delivered using the admin accounts existing exercise library and programs, with an automatic cut off if payment is canceled or doesn't go through. Review Source SC Sian C. Personal Trainer Health, Wellness and Fitness Used the software for: 2+ years ### "The best software I've found for Personal Training clients" August 5, 2022 5.0 A really positive one which connects myself and my clients with ease and efficiency! Pros True Coach is easy to use for both coach and client, with a very user friendly set up and a great visual for the coach to be able to see what their clients are doing and what they need going forward. Cons It would be good to have a group chat feature (or something similar to a Facebook group) for when I run group training programs. I have had to use Facebook in the past which some clients don't like to use anymore and it would be much better to keep everything in True Coach. Reason for choosing TrueCoach I tried the True Coach free trial and was happy enough with it to stay. Review Source JS Jaclyn S. Coach, CEO Health, Wellness and Fitness Used the software for: 2+ years ### "Easy Use for Coaches" July 24, 2022 4.0 I had a bank account issue and multiple True Coach employees worked with me to get it settled. I find it very useful and easy to get started with. I also appreciate their webinars -- i attended one in the beginning and learned some useful tips Pros I like how easy it is to design programming. I tried multiple softwares and True Coach looked cleanest on the coaching end of things Cons I wish you could voice message in the messaging part Alternatives considered [ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/) Reason for choosing TrueCoach True Coach made it easier to write a variety of workouts on the coaching end. Also looked more professional Review Source RU Rebekah U. Personal trainer Health, Wellness and Fitness Used the software for: 2+ years ### "Loyal customer " July 24, 2022 5.0 I’ve used TrueCoach as my first and only training app for clients. It’s been the most successful and easy to onboard clients. i have looked into other programs but they don’t offer as much Pros The ease of use for both myself and my clients is what I love. Everything is streamlined and very user friendly Cons I would like for there to be a one time payment option for training. That way I don’t have to worry about having to go back and cancel a subscript someone wants just one month of a service Alternatives considered [ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/) Reason for choosing TrueCoach It is a much easier app for both client and coach to use. Including the mobile app. Doing more online training myself I need something that I can easily Troubleshoot if necessary and TrueCoach offers that. As well as the customer support is very prompt in answering my questions. Review Source FC Frank C. Head strength coach Fort Polk Lousiana Health, Wellness and Fitness Used the software for: 2+ years ### "Highly recommend " July 24, 2022 5.0 It’s amazing and I literally tell all the coaches I know that want an online platform to use it Pros Easy to use and great library of exercises Cons Wish they would let me use for soldiers at fort Polk Alternatives considered [ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/)[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[TrainHeroic](https://www.capterra.com/p/202308/TrainHeroic/)[AplyGo](https://www.capterra.com/p/211061/AplyGo/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Reason for choosing TrueCoach I like the ease of use and library of exercises with videos of humans and not cartoons or stick figures. Review Source HF Hannah F. Personal trainer Sports Used the software for: 2+ years ### "Easy to Use and Professional " July 24, 2022 5.0 Overall it's been very positive. I would like to try and start learning how to use Excel to save on the cost of this software. Pros It is very easy to deliver workouts to all of my clients and they receive daily notifications when they do have a workout in their plan. I don't have to text them individually to make sure to get it done. It's very professional looking and clients love to see the graphs they can create to view their own progress. Cons I have 24 clients and I wish I could pay per slot instead of in large groups because I have to pay for six additional slots that I don't use with a 30 person plan Alternatives considered [ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/) Reason for choosing TrueCoach It was what I was familiar with and had used as a client myself Review Source FC Frank C. Fitness Coach Health, Wellness and Fitness Used the software for: 2+ years ### "Good buy spreadsheets hello more time coaching " July 25, 2022 5.0 I've been a user of Truecoach from its infancy with it was The Fitbot and have seen nothing but added value to me and my clients as a fitness coach. They are always keeping us up to date with a weekly email to help grow our business and serve us as coaches. Pros I enjoy the fact that they continue to develop and keep us coaches in the loop as to what is going on with the product. It is super easy to use on both sides of the coin, for the clients and the coaches. You can also chat with clients through the app. Cons I would say the feature i like the least is the inability for it to coach the clients for me lol. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Review Source PM Philip M. Personal Trainer Health, Wellness and Fitness Used the software for: 2+ years ### "Easy-To-Learn, Intuitive and Reliable" October 30, 2020 4.0 It's helped me change the way I help others for the better. Pros 1\. Ease of use for client 2. Ability to upload my own videos 3. Ease of program building 4. Response time and engagement with True Coach support team Cons 1\. Inability to assign weekly programs. Training sessions are restricted to having to assigned to specific days. This is unrealistic - nobody can commit to training on the same day, week in week out. This negatively impacts client compliance and sometimes causes complaints of anxiety caused by red crosses due to missed workouts - where in fact, the client just chose to do the session on a different day. I've suggested this at least five times in the past three years of using True Coach: coaches should be able to assign weekly programs, so clients have the ability chose which workouts to do on different days of the week. 2. The exercise library that comes with the software, is sometimes ok, but mostly not. Most of the exercises are performed with sub-par form / technique. 60% of the exercises I prescribe are not available. Being able to upload my own has been a valuable. The vast catalogue of available exercise demos could be much better categorized because there's no way to know what's available unless you specifically search for it. I think a revamp of the library, including exercises that are outside the small scope of CrossFit would be great. Review Source DB Denise B. Personal Trainer Health, Wellness and Fitness Used the software for: 1-2 years ### "Great software for Personal Trainers" July 25, 2022 5.0 Overall, TrueCoach has been awesome. I am so happy that I chose it for my personal training software! Pros I love that I can add my own videos to the exercise library, a lot of software programs do not allow you to do that. I also like that a client can go back to past workouts or upcoming workouts and do one of those. I can write my own workouts and customize everything including warm ups & cool downs. It is easy to use and all of my clients like it. Cons I wish there was a feature in the app that has a list of exercises in case a client wants to add on to their workout so it shows up in their logged workout. I also wish it was easier to copy a whole week of workouts to the next week instead of having to copy one day at a time. Reason for choosing TrueCoach The main reason was that I could upload my own videos easily from my phone, so easy and quick! Review Source BS Brandon S. Owner/Director of Human Performance Health, Wellness and Fitness Used the software for: 1-2 years ### "Best Bang For The Buck Programming System" July 25, 2022 5.0 Overall I've had a good experience with TrueCoach. The clientele tiers are sometimes a pain to deal with, but it's really pretty minor. It's streamlined my online offerings, made my services way more professional, and has helped me save time and money. All things small business owners love to do. Pros I love the ability to make warm ups, cool downs, and customize the exercise index to my liking with as much or as little detail that I need to have. There is no limit to your coaching cues, sets, reps, rest, tempo, or any other training variable. Most competitive products pigeon hole you into particular programming variables. Cons I wish I had the ability to sell programs through the system. A competitor to True Coach does this, and from experience it's a great way to not only up-sell clients, but also when people need to terminate from pricing issues, it would be a way to offer a comparable service and a lower price point. Alternatives considered [ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/)[TrainHeroic](https://www.capterra.com/p/202308/TrainHeroic/) Reason for choosing TrueCoach I was actually forced to learn this from a colleague and then I ended up liking it so much, I decided to use it for my own online clientele. The easy of programming is just a big perk for me. All my clients seem to think it's a pretty smooth app and process as well. Review Source NS Nick S. Owner and Functional Movement Therapist Health, Wellness and Fitness Used the software for: 1-2 years ### "We love using TrueCoach" July 24, 2022 5.0 Love the app, simplicity, and features of the program. The customer service is always wonderful and clients love the gamification! Pros I have used TrueCoach in my business for nearly 2 years and absolutely love it. The customer service is amazing and the product continues to evolve and improve. Cons There are a few hiccups in the program I’d love for you all to look into. 1. When clicking out of an exercise the app seems to forget/erase the completed check mark. 2. When reviewing a client program days after completion, admin and trainers aren’t able to see the warm up. For us that is vital. 3. Having an app where you can program clients, not just communicate. Im sure you guys are working on this. 4. When uploading a new exercise into the app from our Google Drive the exercise won’t load for the first time in the warm up section. Not a big deal, but Im not sure if you are aware of that bug. Review Source CH Charlotte H. Clinic owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Great programme and app" July 24, 2022 5.0 Fantastic, had to speak a few time to the team for payment when system didn’t like uk bank payments, and when adding staff on very helpful, reassuring and professional Pros I’m true coach is great for compliance and 2 way reporting client to us. Cons To be able to switch on and off some of the reminder emails or change regularity of them rather then daily or off. Switched from [Rehab My Patient](https://www.capterra.com/p/154259/Rehab-My-Patient/) Neither did what I was after and had custimsable videos and had the option for clients to feed back and message directly. Review Source JB Jay B. Coach Health, Wellness and Fitness Used the software for: 2+ years ### "The best app for Coaches looking to organize and grow their business" July 25, 2022 5.0 I've been with TrueCoach ever since it was FitBot and I've loved it. I've had probably 10 other coaches get into the app as well. It's easily the best app for Coaches to grow and organize their business. Pros I've loved the simplicity of the user interface and the ability to manage and plan for all of my clients. Cons Sometimes the servers are a little slow and things can be difficult to save but this only happens on an occasional basis and is not something that happens daily. Review Source KM Kerry M. Master Trainer and Nutrition Coach Health, Wellness and Fitness Used the software for: 1-2 years ### "True Coach helps me save time and serve my clients better!" October 31, 2020 4.0 I love True Coach! Pros I love the ease of creating programs and the flexibility to edit the templates I create. I am very happy that my clients enjoy using it too and can navigate the app with ease. I especially like the quality of movement demonstrated in the videos. I find being able to add my own videos essential and I appreciate that feature. Cons Some times glitchy. Frustrating to use with my iPad when designing workouts or needing go change something on the fly. Lack of diversity in body sizes and races in videos. I wish clients had ability to move a workout to a différente day or edit which day it was completed on if they do a workout from the past. I would love it if I could hear the app tally total volume of reps and amount of weight lifted as well as more automaticity in programming out acute variables for progressions (the only feature I miss from trainerize). I need a tutorial on the metrics feature. I need to go see if I can find some help. I really like this feature but haven’t take the time to use it fully. Alternatives considered [My PT Hub](https://www.capterra.com/p/146651/My-PT-Hub/) Reason for choosing TrueCoach TC had saved all my info and programs so I didn’t have to start from scratch when I came back! Review Source LL Laura L. Coach and dietitian Health, Wellness and Fitness Used the software for: 2+ years ### "Great coaching app!" March 21, 2026 4.0 Not much changes since my last review 4 years ago. I can still see some room for improvements. Can't change the coaching app I use as I have a library for 200+ workouts saved on TrueCoach. Pros Great way to share workouts with clients. You can add own videos for the exercises, easy enough to use. Cons Client enter results for their workout. Exercise history function is not great, doesn't work properly, on Android you can't use the search function. Alternatives considered [PT Distinction](https://www.capterra.com/p/141155/PT-Distinction/)[My PT Hub](https://www.capterra.com/p/146651/My-PT-Hub/) Reason for choosing TrueCoach Easiest to use compared to PTD and no bugs with this app compared to MY PT hub Review Source DM Dexter M. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "TrueCoach takes the hassle out of managing fitness programs" July 24, 2022 5.0 Like I said, I am generally happy with the software. But it needs scheduling and appointment reminder capabilities. I enjoy using TrueCoach but if a competitor comes along with comparable software that also includes the scheduling feature, I would likely switch to the competitor. Pros I love the interface and capabilities of the software. In particular, it makes it easy to copy/paste workouts so that I can make minor adjustments to numbers over the course of a few weeks as my clients progress. Cons I would like a scheduling capability built into the software. I should be able to see a calendar with all my clients listed and their times of appointments (and billing dates). TrueCoach should be able to send automated reminders to clients about their appointment times. This is an ABSOLUTE MUST! Alternatives considered [ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/) Reason for choosing TrueCoach I preferred its interface Review Source BS Buffy S. Coach/Personal Trainer Health, Wellness and Fitness Used the software for: 2+ years ### "Such a fantastic program! " July 25, 2022 5.0 I have used TrusCoach for over 5 years and absolutely love it. It has made my job so easy and saved me so much time while programming. Pros I like the ease at which I can write individual programs for my clients, while saving specific warm ups, cool downs, and exercises with videos attached. Cons Sometimes I wish I could just move one piece/exercise over to another day. Like a drag and switch/save option. Review Source JE Jawad E. Owner Arts and Crafts Used the software for: 1-2 years ### "Healthy and fast " November 12, 2023 5.0 Actually my friend who told me about it he also used it for almost 3 years then I decided too to search for a good trainer there and I found it and I got the result that I wanted Pros The most thing I like is alll coach is certified and experienced Cons All was good just one thing I'm satisfied with true coach Review Source WH Will H. Fitness Manger Health, Wellness and Fitness Used the software for: 2+ years ### "I've used Truecoach for 5+years!" July 25, 2022 5.0 I've used TC for over 5 years and still like. I have tried other programming options and they are just too clunky and slow for work efficiency compared to TC. Pros It is very very easy to create workouts and customize them any way I need to. The app is very user friendly (I have people ages 18-60 using it with no problems) The customer support with TC is always very professional and helpful Cons There is a limit of 12 weeks per program. I would like programs to be infinite in length, but can understand reasons for a cap. Reason for choosing TrueCoach Much faster, less clicking involved, better organized. Review Source BM Brianne M. Personal Trainer Health, Wellness and Fitness Used the software for: 6-12 months ### "An effective tool for coaches " July 26, 2022 4.0 Overall it has helped me with my business tremendously and I hope it continues to improve and evolve as my business grows. Pros TrueCoach helps me communicate and keep tabs on my clients with their messaging and compliance ratings. It has many great feautures Cons The messaging can be improved as it doesn’t allow you to review which photo you want to send in the chat before it’s sent. Messages should also have a voice note option to improve client experience. The android app just redirects clients to a webpage which isn’t as good. The payment and other features aren’t available worldwide, just US. Often times, I upload workouts and they don’t save or the page reloads and erases what I had typed. Alternatives considered [ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/)[Coach Catalyst](https://www.capterra.com/p/187707/Coach-Catalyst/) Reason for choosing TrueCoach I have a friend who used TrueCoach and spoke highly of it. Review Source AV Alexandra V. Physical Therapist Health, Wellness and Fitness Used the software for: 2+ years ### "My clients love it!" July 24, 2022 5.0 This has been a great addition to my practice. It makes it easy for me to assign exercises and see what clients have completed. As a physical therapist, this is important bc I can see if the client is benefiting from the exercise Pros My clients love that there are videos and I can create custom videos where I guide them through exercises. The video library is pretty big so I don't have to make custom videos for basic exercises. I've noticed that people are more likely to actually do their exercises and get the results they want Cons I wish it would tell me when a client's workouts were ending so I have a reminder to add in new workouts. Not that it matters much with this but I'm not sure that it's HIPPA compliant. Reason for choosing TrueCoach I like the ability to create unique programs for clients. Review Source TS Taylor S. Clinical Social Worker Mental Health Care Used the software for: Less than 6 months ### "Needs Improvement " May 23, 2023 3.0 Overall I find my experience with TrueCoach as "fine". I wouldn't recommend it, it has a way to go to be extremely functional and user friendly, but I think it has good foundations of it. I would recommend the app integrating an option where coach comments are almost "linked" in the general messages and a more user friendly calendar scheduling option. Pros The interface is fairly easy to use, though at times not intuitive. The exercises I'm given by my coach are clearly labeled with easy ways to track progress from week to week by viewing "exercise history". I like that there is the ability to upload both video and pictures along with description, and that there's an easy way for me to message with my coach Cons Sadly, I feel a lot of features can be improved. First of all, I have had multiple instances where I cannot upload my videos or pictures. I've had to restart the app entirely and lost progress, I've also had an entire workout that I've filled out completely disappear. The messaging can be great, but when my coach adds a comment to a workout I not only have to go to the app, I also have to go to "past", click the workout I \*think\* a new comment has been added to, and then I have to click a tiny message button on the top right hand corner to view the message at all. Workouts are set to the coach's time zone as well so when I am in the middle of a workout and cross over into their "midnight" (I'm behind them) it's considered missing a workout. I also wish that if I missed a workout, it rolled over to the next day.That brings me to my last point, from a client perspective it's incredibly disheartening when I miss a workout and there's a giant red X next to it. It would be MUCH better to have options where a client can catch up. There is also no option to reschedule a workout due to vacation etc. except on the coach end. Review Source MS Matt S. Remote Coach Used the software for: 1-2 years ### "All virtual coaches will one day use Fitbot. Not a question of if, but when they choose to adopt." June 6, 2017 5.0 Pros My path in virtual coaching started entirely manual, adopting systems from several electronic formats like email and Drive. This process, which now looks archaic, resulted in an entire workday per week to catch up with non-automated tasks. These tasks ranged from sending workouts, collecting results, engaging in outreach, hunting down Youtube videos, etc. Fitbot slashed all of those manual process, I had to learn on the fly, and drafted them into an automated system. In summary, you could say my favorite aspect about Fitbot is the 'admin' work it does behind the scenes for me. I get to do more coaching, and less busy-work necessary to the management of clients. Cons The software is still in it's infancy, and I do not default that. Universally humans are striving for connectivity. Ironically in an age of immediate internet access globally, our race is as LEAST connected as ever. Fitbot does provide depth in the connection of client-to-coach. However, Fitbot is missing client-to-client interactions. In the system of OPEX, for example, our immediate goal is to reach 1,000 simultaneous clients in a virtual system. My challenge to Fitbot is creating echosystems where that volume of individuals can meaningfully connect with tribes of 50-150 people like them. They need to feel engaged with seeing others' results and progressions, not watered down with a potential never-ending stream of results. Review Source Response from Xplor Technologies June 6, 2017 Thanks for the review Matt! We appreciate all of the feedback you've given us over the past few years. We've got some awesome new features in the works, can't wait to get them out in the wild! Similar Products Featured