---
title: "Paladin Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Paladin Software - reviews, pricing plans, popular comparisons to other Reporting products and more."
source_url: "https://www.capterra.com/p/155794/Paladin-POS/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 Paladin Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Paladin

## What is Paladin?

Paladin Point of Sale and Inventory Management For over 45 years, Paladin Data Corp. has been helping independent retail businesses run better. The hybrid retail system automates ordering, tracks inventory and provides detailed reports along with hundreds of integrations to enable the tools you need to succeed in managing your business more efficiently. Learn more about Paladin’s intuitive interface, easy set-up process, low monthly payments (no long-term contracts) and highly rated support.

## What is Paladin used for?

[Reporting](https://www.capterra.com/reporting-software/)[Inventory Management](https://www.capterra.com/inventory-management-software/)[Inventory Control](https://www.capterra.com/inventory-control-software/)

Top alternative

Featured

Overall rating

Based on 20 user reviews

Reviews sentiment

Positive

90%

Neutral

5%

Negative

5%

Starting price

$130

Per User, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Paladin?[Manage this product listing](https://www.g2.com/products/paladin-pos/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Paladin

4.6 (20)

VS.

[3.8 (733)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Starting Price

$130

Per User, Per Month

Starting Price

$349

Flat Rate, One Time

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (20)

Ease Of Use

3.8 (11)

Value For Money

4.3 (19)

Value For Money

3.6 (10)

Customer Service

4.5 (19)

Customer Service

3.6 (11)

## Paladin alternatives

[4.2 (1,340)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.2 (2,086)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

Highest Rated

[Stockagile](https://www.capterra.com/p/186100/StockAgile/)

[4.7 (11)](https://www.capterra.com/p/186100/StockAgile/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/186100/StockAgile/)

## FAQs about Paladin

Overview

### Which roles and teams benefit most from Paladin?

Paladin is most used by business owners, presidents, and finance leaders who need visibility into sales, inventory, cash flow, and overall store performance. Store managers, assistant managers, and office managers rely on it to manage daily operations, track transactions, coordinate staff tasks, and maintain accurate records across retail locations.

Answer based on 20 reviews

Overview

### What company size and specific industries is Paladin built for?

Paladin is designed for single-location and multi-store retailers in specialized sectors, including hardware stores, lumber and building supply businesses, home and garden centers, pharmacies, pet stores, feed and seed stores, and mobile home supply operations.

Features and Usability

### What are the key features of Paladin?

Paladin offers point of sale (POS), retail inventory management, inventory tracking, purchase order management, and sales order management. It also includes barcode/ticket scanning, payment processing, billing and invoicing, customer accounts, loyalty program, reporting and analytics, real-time dashboards, and multi-location support.

Integrations

### Which third-party tools and platforms does Paladin integrate with?

Paladin integrates with Avalara, Deputy, FastBound, Lexmark, PioneerRx, Point of Rental Software, Volusion, and Worldpay for Business and Worldpay for Enterprise. It also connects with DNA Pharmacy and FSI Pharmacy Management System, covering tax, workforce, pharmacy, printing, rental, ecommerce, and payments workflows.

Answer based on 1 reviews

Getting Started and Support

### What training and onboarding options does Paladin offer?

Paladin provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars offer scheduled group learning, documentation serves as written reference material, and videos provide self-paced visual walkthroughs for users getting started.

Answer based on 3 reviews

Getting Started and Support

### What customer support options does Paladin offer?

Paladin provides Email/Help Desk, a Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users describe customer service as excellent, with helpful online tutorials and answers available when questions come up, though one review notes occasional frustration with needing support less often than expected.

Answer based on 3 reviews

## Features

AI summary

Based on 4,769 Reporting reviews

Capterra data shows that buyers of reporting software rank the following features as their top priorities:

-   **Customizable Reports** (**54%** of reviewers rated this feature as critical)
-   **Reporting/Analytics** (**56%**)
-   **Data Visualization** (**44%**)

Paladin supports all three of the features reviewers consider most important: **Customizable Reports**, **Reporting/Analytics**, and **Data Visualization**. Together, these capabilities help businesses tailor reports to specific needs, review performance data more effectively, and present insights in a clear visual format, allowing teams to make faster, better-informed decisions.

Data Import/Export

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Customer Accounts

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Record customer information, purchase history, and other notes

Inventory Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Inventory Tracking

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Order Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Payment Processing

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Paladin 78 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting Integration: Integrate with a third-party accounting system
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- API: Application programming interface that allows for integration with other systems/databases
- Barcode Recognition: The ability to identify a barcode on or within an image or packaging
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances
- Credit Card Processing: Accept and process credit card transactions
- Customer Accounts: Record customer information, purchase history, and other notes
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customizable Reports: Alter the layout and content of reports
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Data Visualization: Graphical representation of data
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
- Electronic Payments: Electronically collect payments for goods or services
- Electronic Signature: Digitally sign online documents
- Email Marketing: Create and send email blasts/campaigns
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- For Liquor Stores: Software designed for use by liquor stores
- For Retail: For Retail Stores
- Forecasting: Form predictions based on past and present data/trends
- Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus
- Inventory Control: Monitor product stock levels
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Optimization: Maintain and control the stock level of inventory
- Inventory Replenishment: Track stock count levels to manage product reordering
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Key Performance Indicators: Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity
- Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases
- Mobile Access: Access software remotely via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Location: Manage and support multiple locations
- Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Ordering Automation: Automate order processes to improve operational efficiency in fulfillment, shipping, and more
- Payment Processing: Accept, record, and reconcile financial transactions
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Predictive Analytics: Predict future data based on historical data sets
- Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price.
- Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers
- Product Catalog: Present a catalog of inventory that customers can view
- Product Identification: Ability to link barcodes or serial numbers with specific items for identification
- Profitability Analysis: Evaluate the degree to which business operations bring monetary gains
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Purchase Order Management: Create, send, and track purchase orders and their statuses
- Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity
- Quotes/Estimates: Generate quotes or estimates for customers
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Receipt Management: Upload, track, and submit receipts in a central database
- Reorder Management: Purchase and replenish product stock based on inventory levels and needs
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process
- Retail Management: Manage sales in retail stores
- Retail POS: For retailers
- Returns Management: Track and facilitate returns of products sold
- Returns Tracking: See what items have been returned
- Sales Order Management: An order generated by a seller to a customer, containing details about products or services
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services
- Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.
- Special Order Management: Manage special order requested by a customer
- Stock Management: Manage the buying, selling, and holding of stocks
- Supplier Management: Manage all supplier data and operations
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Touch Screen: Interactivity between software and users by touching areas on the screen of display devices
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data

---

Get Advice

We can help you find the software with the features you need.

Features

4.3 (20)

4.3

Based on 20 reviews

## Pricing

Value for money

4.3 (19)

Basic

$130.00

Per User,Per Month

Value for money

4.3 (19)

4.3

Based on 19 reviews

## Integrations

[

Deputy](https://www.capterra.com/p/167811/Deputy/)[

Avalara](https://www.capterra.com/p/75673/AvaTax/)[

Point of Rental Software](https://www.capterra.com/p/29074/Point-of-Rental-Software/)[

PioneerRx](https://www.capterra.com/p/106400/PioneerRX/)[

Volusion](https://www.capterra.com/p/32398/Volusion-eCommerce/)[

Worldpay for Business](https://www.capterra.com/p/154146/Payment-Processing/)[

Worldpay for Enterprise](https://www.capterra.com/p/165694/Virtual-Terminal/)[

FastBound](https://www.capterra.com/p/195829/FastBound/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (19)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (19)

4.5

Based on 19 reviews

## User reviews

Overall rating

4.6

Based on 20 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(16)

4(2)

3(1)

2(0)

1(1)

Mentioned topic

Recent reviews first, then most helpful

RE

Reviewer

Author

Used the software for: 3-5 years

### "The Best POS for our business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 4, 2018

Pros

Paladin POS made it seamless for our family-owned hardware store to change from our previous POS, which was geared more for big box stores to their Paladin POS. The assistance, training and friendliness that we continue to receive from this company has paid off in spades. Not to mention the cost savings per month. We have been extremely pleased since switching over to Paladin POS more than four years ago.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Asst Manager

Used the software for: 3-5 years

### "Best decision we have made for IT"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 21, 2022

It allows us to look at sales and items in a way that was just not possible with previous POS systems we were using. I think we have a much tighter control of our inventory and pricing then ever before.

Pros

It is very easy to use so there is a very quick learning curve for new employees. Many features you need to run a business are built into the system. The customer support is absolutely outstanding. It is by far the best I have seen in all 30 years of working in IT

Cons

Since Paladin is always evolving and adding new features I feel there are no cons. They are very open to suggestions and we have seen a few of our requests adding in updated versions.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Owner

Used the software for: 1-3 years

### "Warning! Not all its cracked up to be."

3.0

April 20, 2018

Cons

We were led to believe that this system could handle our rental department, which after we signed up didn't. Every time we turned around they were adding more to our monthly bill. They also had us buy thousands of dollars worth of equipment that we were told we needed, which we ended up not needing. Then when we finally cancelled our service with them, I was told that I would not be charged again. Sure enough they took out the full monthly payment and when I called to have them refund the other 28 days of the month I shouldn't have been charged for, I was told that it was a standard policy to take the full monthly payment even though my service cancelled two days into the next billing cycle. My experience with Paladin is that they get you signed up with promises of what the system will do and when you discover that it doesn't do what you were told, you are forced to put more and more money out monthly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Owner

Used the software for: 3-5 years

### "We have used Paladin since 2013, helping us have the most profitable period in our history!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

November 3, 2017

We use Paladin to assist with inventory replenishment, allowing us to have very few outs while maximizing our ROI. In addition, Paladin allows us to quickly and efficiently check our customers out at POS, enhancing customer satisfaction and keeping our personnel costs low. Intuitive and easy to learn, Paladin performs complex tasks with little effort.

Pros

Paladin is very easy to learn and use, making it a very productive package of useful tools to accomplish the goals and needs of our business. The replenishment module allows easy and accurate ordering based upon sales history, analyzing each item every time an order is being considered. The POS module is quick, very easy to learn and intuitive to use so personnel may easily and accurately check customers out. Paladin operations are very simple and quick, saving us time and effort so we can concentrate on assisting our customers. Updates are frequent and automatic, not requiring intervention on our end.

Cons

I look forward to even more multi-store capability that would make Paladin even more usable. Not much to say that qualifies as a CON. It's not for those who want a complicated system that they constantly have to tweak.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

SEC/TREAS

Used the software for: 3-5 years

### "GREAT FUNCTIONING SOFTWARE FOR AN AFFORDABLE PRICE. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 31, 2017

I HAVE A MORE ACCURATE INVENTORY WHICH MEANS THAT I HAVE LESS DOLLARS TIED UP IN INVENTORY. THE REPORTS ALLOW ME TO KEEP A CLOSER EYE ON MY SALES AND MARGINS IN COMPARISON TO LAST YEAR. I FEEL LIKE I HAVE A MUCH BETTER HANDLE ON THE BUSINESS THAN I DID WITH THE PREVIOUS SOFTWARE THAT I USED.

Pros

EASY TO SET UP, EASY TO LEARN AND USE, WHILE HAVING GOOD FUNCTIONALITY. SUPPORT HAS BEEN WONDERFUL. WE ARE ON OUR 3RD STORE WITH THIS SOFTWARE. IF I DIDN'T LOVE IT, I WOULDN'T HAVE BROUGHT IT INTO THE SECOND STORE. I WOULD RECOMMEND AND ACTUALLY, I HAVE RECOMMENDED THIS SOFTWARE. I LOVE THE INVENTORY GRAPH WHICH IS A QUICK LOOK AT MY SALES OF AN ITEM BY THE WEEK. THE SUGGESTED PO REPORT KEEPS ME AWARE OF THINGS THAT I NEED TO ORDER. I ALSO USE THE DIALS TO KEEP TRACK OF THINGS THAT I AM OVERSTOCKED WITH OR ARE NOT MOVING. REPORTS ARE GOOD.

Cons

THERE ARE A FEW REPORTS THAT I WOULD CHANGE IF I COULD TO MAKE THEM LESS PAGES AND EASIER TO USE. ALSO ENTERING ITEMS INTO THE "SALE LIST" COULD BE MADE EASIER AND LESS KEYSTROKES BUT IT IS NOT SOMETHING THAT I USE EVERY DAY. I FIND THE COUPON DESIGNATION FIELD TO BE CUMBERSOME AT CHECKOUT. REALLY SLOWS DOWN THE TRANSACTION. WISH I COULD LOOK UP A LIST OF ITEMS BY DESCRIPTION AND PRINT IT.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Many

Used the software for: 3-5 years

### "Easiest transition we have ever made. It really was so simple that "a caveman" really could do this!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 31, 2017

Simple & Heavy Duty! A rare combination, i know, but with Paladin you can run your business, not stay on the phone with looking for answers and not getting them. It WORKS, and we use our system a lot. You will find companies telling you they can save you money get a better deal. Do not waste your time. You will be sorry. This software allows us to move into different areas and go back to where we were at "the same place without having to reopen a filed". This has been great. Many things like this you do not fully understand until you use the feature of stumble on to it. It still has areas i am sure we have not used. Customer Support at Paladin has answers to software question, when, which rarely they come up. This company is there for YOUR COMPANY. Do not wait until you lose business. Call PALADIN TODAY and move ahead!

Pros

Customer support in fantastic. Cost is a little more, but you get your monies worth. Simple & Heavy Duty. Very, very rarely do we have "lockups or down stations". These people have answers to your questions. They WILL CALL YOU BACK, but most of the time this is not necessary.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Pharmacist

Used the software for: 1-3 years

### "Very easy to use."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

August 12, 2017

Easy to use with our software

Pros

The ease in how to learn it. Also ability to look at detailed patient information. It gives the ability to do inventory as well. We do not use that function but found that if we're a bigger pharmacy, we could definitely use that function.

Cons

Not much in terms of negative comments about the software. Sometimes the software runs into a glitch where it can be annoying. An example of this is when we scan in certain prescriptions and nothing gets loaded. It may take a few scans and then the prescriptions will pop up in the pos.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Owner

Used the software for: 3-5 years

### "Paladin has been a great partner to work with."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 31, 2017

They can not be quantified. Paladin does a great job and they have developed an excellent product.

Pros

The software is easy to use, they are very friendly, and if there is a problem they get it fixed immediately. It is intuitive to use and almost anything you need for a report is available at a few clicks of a button.

Cons

There isn't a whole lot of things I don't like. One thing that comes to mind is it is difficult to data mine my own data. You can pull up tons of values by the day, but it would be very useful if it could be done by the day for the entire month at a click of a button instead of going through each day individually. However, this probably isn't a feature demanded by very many customers.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Office Manager

Used the software for: 3-5 years

### "We have been using Paladin POS for almost 10 years. We have watched it grow to become even better."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 4, 2018

Quick to train employees because it is so user friendly. Quicker ordering process. Everyone at Paladin has been great to work with.

Pros

I find the software very easy to learn and use. Can be customized for our ordering process: inventory can be set as ...seasonal, limit quantities/set minimums and max on stock, ratio items. This makes suggested orders easier to do a quick review to speed up the process of our weekly orders. End of day cash out is simple to read to do our deposit. And gross profit reports are broken down by department.

Cons

Putting in items on a sale list could be a little quicker, but that feature we don't use to often. It does print a nice listing of the items for posting reference.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

owner

Used the software for: 3-5 years

### "Most affordable option and easiest to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 6, 2025

We have realized a HUGE savings over the past few years that we have been using Paladin POS. We are a small two-person Mom and Pop and besides the ease of use, this is the biggest benefit to us.

Pros

I like that I can teach someone to use the basics of Paladin POS in five minutes. I like that the customer support is very responsive, especially in a store down situation. I like that you can lock the admin procedures from everyday users. I like that the cost is half of what were using before. I like that I can easily add product SKUs and I can change prices when necessary.

Cons

I can't think of anything I don't like about Paladin POS. This product has saved us time and money and that is huge to us.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/155794/Paladin-POS/reviews/)

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