# Paladin Point of Sale and Inventory Management Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Paladin Point of Sale and Inventory Management Software - reviews, pricing plans, popular comparisons to other Reporting products and more. Source: https://www.capterra.com/p/155794/Paladin-POS --- # Paladin Point of Sale and Inventory Management Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Paladin Point of Sale and Inventory Management ## What is Paladin Point of Sale and Inventory Management? Paladin Point of Sale and Inventory Management For over 45 years, Paladin Data Corp. has been helping independent retail businesses run better. The hybrid retail system automates ordering, tracks inventory and provides detailed reports along with hundreds of integrations to enable the tools you need to succeed in managing your business more efficiently. Learn more about Paladin’s intuitive interface, easy set-up process, low monthly payments (no long-term contracts) and highly rated support. ## What is Paladin Point of Sale and Inventory Management used for? [Reporting](https://www.capterra.com/reporting-software/)[Inventory Management](https://www.capterra.com/inventory-management-software/)[Inventory Control](https://www.capterra.com/inventory-control-software/) Top alternative Featured Overall rating Based on 20 user reviews Reviews sentiment Positive 90% Neutral 5% Negative 5% Starting price $130 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Paladin Point of Sale and Inventory Management?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://paladinpointofsale.com/&name=Paladin Point of Sale and Inventory Management) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Paladin Point of Sale and Inventory Management 4.6 (20) VS. [3.8 (712)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting Price $130 Per User, Per Month Starting Price $349 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (20) Ease Of Use 3.8 (11) Value For Money 4.3 (19) Value For Money 3.6 (10) Customer Service 4.5 (19) Customer Service 3.6 (11) ## Paladin Point of Sale and Inventory Management alternatives [4.2 (1,294)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.2 (2,003)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [Stockagile](https://www.capterra.com/p/186100/StockAgile/) [4.7 (11)](https://www.capterra.com/p/186100/StockAgile/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/186100/StockAgile/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Customer Accounts 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Record customer information, purchase history, and other notes Data Import/Export 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Import and export data to and from software applications Inventory Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Inventory Tracking 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Order Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Payment Processing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Paladin Point of Sale and Inventory Management 77 features Define levels of authorization for access to specific files or systems Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases The ability to identify a barcode on or within an image or packaging Scan barcodes to ensure accurate pricing and label tracking Create, manage, and send invoices or bills to customers Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances Accept and process credit card transactions Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Graphical representation of data Track products that are for sale at a reduced price or part of coupon promotions Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Electronically collect payments for goods or services Digitally sign online documents Create and send email blasts/campaigns Track employee schedules, availability, and performance across projects and tasks Software designed for use by liquor stores For Retail Stores Form predictions based on past and present data/trends Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Monitor product stock levels Track and manage inventory levels to maintain proper supply Maintain and control the stock level of inventory Track stock count levels to manage product reordering Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Access software remotely via mobile devices Manage and support multiple locations Ability of websites, web applications, or mobile applications to function without an active internet connection Manage and track customer orders for goods, investments, or any other purchases Automate order processes to improve operational efficiency in fulfillment, shipping, and more Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software Predict future data based on historical data sets Track and manage the profit margin between the cost of a product and its selling price. Tool used to determine accurate pricing and product eligibility for borrowers Present a catalog of inventory that customers can view Ability to link barcodes or serial numbers with specific items for identification Evaluate the degree to which business operations bring monetary gains Design, communicate, and distribute incentives to perform a specific action Create, send, and track purchase orders and their statuses Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Generate quotes or estimates for customers Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Active reporting of data and metrics Receive system updates as soon as any changes are made Upload, track, and submit receipts in a central database Purchase and replenish product stock based on inventory levels and needs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process Manage sales in retail stores For retailers Track and facilitate returns of products sold See what items have been returned An order generated by a seller to a customer, containing details about products or services Reports specific to sales analysis for trends and strategies Calculation of consumption tax imposed on the sale of goods/services Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Manage special order requested by a customer Manage the buying, selling, and holding of stocks Manage all supplier data and operations Set up connections to third-party platforms to improve business processes Interactivity between software and users by touching areas on the screen of display devices Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Interact with data visualization elements, such as charts and graphs, to drill down into data Get Advice We can help you find the software with the features you need. Features 4.3 (20) 4.3 Based on 20 reviews ## Pricing Value for money 4.3 (19) Basic $130.00 Per User,Per Month Value for money 4.3 (19) 4.3 Based on 19 reviews ## Integrations [ Deputy](https://www.capterra.com/p/167811/Deputy/)[ Avalara](https://www.capterra.com/p/75673/AvaTax/)[ Point of Rental Software](https://www.capterra.com/p/29074/Point-of-Rental-Software/)[ PioneerRx](https://www.capterra.com/p/106400/PioneerRX/)[ Volusion](https://www.capterra.com/p/32398/Volusion-eCommerce/)[ Worldpay for Business](https://www.capterra.com/p/154146/Payment-Processing/)[ Worldpay for Enterprise](https://www.capterra.com/p/165694/Virtual-Terminal/)[ FastBound](https://www.capterra.com/p/195829/FastBound/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (19) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (19) 4.5 Based on 19 reviews ## User reviews Overall rating 4.6 Based on 20 reviews Filter by rating 5(16) 4(2) 3(1) 2(0) 1(1) Mentioned topic Sorted by most recent GU George U. Asst Manager Retail ### "Best decision we have made for IT" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 15, 2022 It allows us to look at sales and items in a way that was just not possible with previous POS systems we were using. I think we have a much tighter control of our inventory and pricing then ever before. Pros It is very easy to use so there is a very quick learning curve for new employees. Many features you need to run a business are built into the system. The customer support is absolutely outstanding. It is by far the best I have seen in all 30 years of working in IT Cons Since Paladin is always evolving and adding new features I feel there are no cons. They are very open to suggestions and we have seen a few of our requests adding in updated versions. Alternatives considered [RockSolid MAX](https://www.capterra.com/p/218533/RockSolid-MAX/) Reasons for choosing Paladin Point of Sale and Inventory Management What they were able to offer against the other POS options. Their total professionalism and commitment to quality. What they were offering for the price Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DW Donna W. owner Retail ### "Most affordable option and easiest to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 8, 2019 We have realized a HUGE savings over the past few years that we have been using Paladin POS. We are a small two-person Mom and Pop and besides the ease of use, this is the biggest benefit to us. Pros I like that I can teach someone to use the basics of Paladin POS in five minutes. I like that the customer support is very responsive, especially in a store down situation. I like that you can lock the admin procedures from everyday users. I like that the cost is half of what were using before. I like that I can easily add product SKUs and I can change prices when necessary. Cons I can't think of anything I don't like about Paladin POS. This product has saved us time and money and that is huge to us. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MA Marla A. owner Pharmaceuticals ### "paladin review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 October 10, 2018 They are great until you need customer service. Downloading is hard if you don't belong to ace or another group that is big. Pros This software is easy to use and easy to teach your employees. - Cons Great until your server goes down, then wait and wait and you can't help your customers because everything is on your server. 3 times in 11 years. Every time it is at least 1 hour to 1 1/1 hour wait. What to do with those customers, well that is your problem. Paladin is supposedly doing everything they can. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MC Michelle C. Owner Retail ### "Warning! Not all its cracked up to be." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 April 18, 2018 Cons We were led to believe that this system could handle our rental department, which after we signed up didn't. Every time we turned around they were adding more to our monthly bill. They also had us buy thousands of dollars worth of equipment that we were told we needed, which we ended up not needing. Then when we finally cancelled our service with them, I was told that I would not be charged again. Sure enough they took out the full monthly payment and when I called to have them refund the other 28 days of the month I shouldn't have been charged for, I was told that it was a standard policy to take the full monthly payment even though my service cancelled two days into the next billing cycle. My experience with Paladin is that they get you signed up with promises of what the system will do and when you discover that it doesn't do what you were told, you are forced to put more and more money out monthly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PS Pat S. Owner Building Materials ### "Quoting features make me miss Bms." 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 16, 2018 Pros Easy to train employees, email invoices, integrate credit cards, track purchases and inventory. We are very happy with in the POS side of this system. Cons The main thing everyone using this system complains about is not being able to add in a item once you realize you made a mistake and you need to put a certain product with a like item or add a note for the customer. We were told when we purchased the system that they would continually update issue's. So far, we just learn to live with them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MJ Mark J. President/General Managrer ### "Our experience in converting to our new Paladin has been very positive. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 November 5, 2017 Pros Ease of learning and use. All Paladin personnel have been very professional and yet also understand that a pos conversion is extremely stressful for our entire store's staff. Cons Would like a calendar on a page of daily sales figures for quick comparison against previous years. This would enable our staff to quickly so how they have done in sales versus previous figures, sort of like a daily score for them to track. Yes, we can go through REPORTS portion to get these daily comparisons but our previous pos software allowed staff to click and see a calendar of each days sales all on one page for the entire month and to toggle to previous year or previous months. Seems trivial but since we switched, our staff doesn't do this. If this is the only negative I can come up with, think of how much we love this new Paladin point of sale software! :-) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JP Joe P. Owner Retail ### "We have used Paladin since 2013, helping us have the most profitable period in our history!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 October 31, 2017 We use Paladin to assist with inventory replenishment, allowing us to have very few outs while maximizing our ROI. In addition, Paladin allows us to quickly and efficiently check our customers out at POS, enhancing customer satisfaction and keeping our personnel costs low. Intuitive and easy to learn, Paladin performs complex tasks with little effort. Pros Paladin is very easy to learn and use, making it a very productive package of useful tools to accomplish the goals and needs of our business. The replenishment module allows easy and accurate ordering based upon sales history, analyzing each item every time an order is being considered. The POS module is quick, very easy to learn and intuitive to use so personnel may easily and accurately check customers out. Paladin operations are very simple and quick, saving us time and effort so we can concentrate on assisting our customers. Updates are frequent and automatic, not requiring intervention on our end. Cons I look forward to even more multi-store capability that would make Paladin even more usable. Not much to say that qualifies as a CON. It's not for those who want a complicated system that they constantly have to tweak. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MG Michele G. Office Manager Retail ### "We have been using Paladin POS for almost 10 years. We have watched it grow to become even better." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 31, 2017 Quick to train employees because it is so user friendly. Quicker ordering process. Everyone at Paladin has been great to work with. Pros I find the software very easy to learn and use. Can be customized for our ordering process: inventory can be set as ...seasonal, limit quantities/set minimums and max on stock, ratio items. This makes suggested orders easier to do a quick review to speed up the process of our weekly orders. End of day cash out is simple to read to do our deposit. And gross profit reports are broken down by department. Cons Putting in items on a sale list could be a little quicker, but that feature we don't use to often. It does print a nice listing of the items for posting reference. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JG JANE G. SEC/TREAS ### "GREAT FUNCTIONING SOFTWARE FOR AN AFFORDABLE PRICE. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 30, 2017 I HAVE A MORE ACCURATE INVENTORY WHICH MEANS THAT I HAVE LESS DOLLARS TIED UP IN INVENTORY. THE REPORTS ALLOW ME TO KEEP A CLOSER EYE ON MY SALES AND MARGINS IN COMPARISON TO LAST YEAR. I FEEL LIKE I HAVE A MUCH BETTER HANDLE ON THE BUSINESS THAN I DID WITH THE PREVIOUS SOFTWARE THAT I USED. Pros EASY TO SET UP, EASY TO LEARN AND USE, WHILE HAVING GOOD FUNCTIONALITY. SUPPORT HAS BEEN WONDERFUL. WE ARE ON OUR 3RD STORE WITH THIS SOFTWARE. IF I DIDN'T LOVE IT, I WOULDN'T HAVE BROUGHT IT INTO THE SECOND STORE. I WOULD RECOMMEND AND ACTUALLY, I HAVE RECOMMENDED THIS SOFTWARE. I LOVE THE INVENTORY GRAPH WHICH IS A QUICK LOOK AT MY SALES OF AN ITEM BY THE WEEK. THE SUGGESTED PO REPORT KEEPS ME AWARE OF THINGS THAT I NEED TO ORDER. I ALSO USE THE DIALS TO KEEP TRACK OF THINGS THAT I AM OVERSTOCKED WITH OR ARE NOT MOVING. REPORTS ARE GOOD. Cons THERE ARE A FEW REPORTS THAT I WOULD CHANGE IF I COULD TO MAKE THEM LESS PAGES AND EASIER TO USE. ALSO ENTERING ITEMS INTO THE "SALE LIST" COULD BE MADE EASIER AND LESS KEYSTROKES BUT IT IS NOT SOMETHING THAT I USE EVERY DAY. I FIND THE COUPON DESIGNATION FIELD TO BE CUMBERSOME AT CHECKOUT. REALLY SLOWS DOWN THE TRANSACTION. WISH I COULD LOOK UP A LIST OF ITEMS BY DESCRIPTION AND PRINT IT. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Donna O. Author ### "The Best POS for our business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 30, 2017 Pros Paladin POS made it seamless for our family-owned hardware store to change from our previous POS, which was geared more for big box stores to their Paladin POS. The assistance, training and friendliness that we continue to receive from this company has paid off in spades. Not to mention the cost savings per month. We have been extremely pleased since switching over to Paladin POS more than four years ago. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/155794/Paladin-POS/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)