# Inngenius PMS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Inngenius PMS Software - reviews, pricing plans, popular comparisons to other Reservations products and more. Source: https://www.capterra.com/p/155801/Inngenius-PMS/alternatives --- # Inngenius PMS Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Inngenius PMS ## What is Inngenius PMS? InnGenius hotel management software is the perfect solution for most types of properties. We serve hotels, motels, rv parks, campground.InnGenius offers wide range of add-on modules to cover every aspect of a hospitality business. InnGenius is globally accepted due to its cutting edge technology and ease of use. InnGenius the fastest PMS on the market, we serve the top 10 Most booked hotels in the USA. Some of our portfolio receives over 250 online reservations per day and not one overbooking. ## What is Inngenius PMS used for? [Hotel Channel Management](https://www.capterra.com/hotel-channel-management-software/)[Motel](https://www.capterra.com/motel-software/)[Reservations](https://www.capterra.com/reservations-software/) Top alternative Featured Overall rating Based on 30 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Starting price $4.5 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Inngenius PMS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.inngeniuspms.com/&name=Inngenius PMS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Inngenius PMS 4.9 (30) VS. [4.3 (337)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) Starting Price $4.5 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (30) Ease Of Use 4.2 (334) Value For Money 5.0 (29) Value For Money 4.1 (318) Customer Service 5.0 (29) Customer Service 4.0 (327) ## Inngenius PMS alternatives [4.3 (129)](https://www.capterra.com/p/13824/roomMaster/reviews/) Starting price $150.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [4.7 (301)](https://www.capterra.com/p/103570/Sirvoy-Booking-System/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (405)](https://www.capterra.com/p/135751/eZee-Absolute/reviews/) Starting price $23.86 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activities Booking Allows businesses to offer customers reservations for a variety of activities. Billing & Invoicing Create, manage, and send invoices or bills to customers Billing Rate Management Setting up the amount/charge for per hour of work by a company or professional Booking Management Create, update, and manage bookings, itineraries, and reservations Booking Notes Keep notes on the specifics of a reservation including customer information and special requests Built-in Accounting Accounting functionality within the system, not requiring integration with third-party tools Inngenius PMS 41 features Allows businesses to offer customers reservations for a variety of activities. Create, manage, and send invoices or bills to customers Setting up the amount/charge for per hour of work by a company or professional Create, update, and manage bookings, itineraries, and reservations Keep notes on the specifics of a reservation including customer information and special requests Accounting functionality within the system, not requiring integration with third-party tools Track and manage schedules and meetings via an integrated calendar Analyze and track performance of channels Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Provide online support for your customers through live chat or help desk functionality Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. Electronically collect payments for goods or services Track employee schedules, availability, and performance across projects and tasks Long term accommodation for guests Designed for vacation rentals Check guests in and out, issue key cards, schedule wake up calls, or other requests Global distribution system used by online travel agencies to track availability and manage reservations The ability to reserve times in groups. Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Manage, maintain and track the performance of assets and equipment Automate workflows and trigger campaigns based on customer actions Ability to see leads received from various distribution channels in one place More than one location Book meetings and appointments through a website or digital platform Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software Track and manage the profit margin between the cost of a product and its selling price. Design, communicate, and distribute incentives to perform a specific action Track/optimize rates in relation to usage Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Establish limitations based on certain conditions Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held Manage hotel room inventory on multiple channel partner sites to prevent overbooking One location Implementation of various strategies to manage tax obligations via planning and maintaining compliance Allows bookings to be made through a third party service Get Advice We can help you find the software with the features you need. Features 4.7 (30) 4.7 Based on 30 reviews ## Pricing Value for money 5.0 (29) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/155801/Inngenius-PMS/pricing/) Basic $4.50 Flat Rate,Per Month It includes: - 30+ Reports - 365-Day Support - Built-in POS Software - E-Commerce Analytics for Your Website - EMV Payment Gateway - Innconnect CRS Channel Manager - Innconnect CRS Website Booking Engine - Inngenius PMS Frontdesk Software - Revenue Analytics - Single Pricing Structure With a Low Monthly Payment Will Cover Everything You Need - Yield Management Value for money 5.0 (29) 5.0 Based on 29 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ authorize.net](https://www.capterra.com/p/221412/authorizenet/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (29) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (29) 5.0 Based on 29 reviews ## User reviews Overall rating 4.9 Based on 30 reviews Filter by rating 5(27) 4(2) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent EE Emre E. General Manager Hospitality ### "Amazing Sofware" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 6, 2019 Overbooking ! Pros As a Hotelier, I definitely recommend this software to all of my hotelier friends.The program is very useful and very easy to use. .I never faced with overbooking issue with this software. Customer support also amazing.I would like to thank CSR for his amazing supports. Yesterday almost 3-4 hours nonstop he helped us to manage room types and mapping in online reservation systems. Thank you very much İnngenius for such good software! Cons Very useful,Very easy to use,Reservation engine, Channel manager system and pms alltogether helping to me to manage my systems easily. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 14, 2021 Hi Emre! Thank you so much for your review :) Please contact us if you have an overbooking. The only way that this will happen is if one of your room types are not mapped or if two people at the same time make the last reservation, which is pretty rare. If you are getting a lot of overbookings, then your system is not set up right. We do have the fastest response that the OTA's allow, so this is actually one of our strongest points as well as we are set up with Java and not a google app (system is much faster with Java). SD SAMANTHA D. General Manager Hospitality ### "Great Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 15, 2019 I never have to worry about missing a reservation because all my booking channels are synced with Inngenius! Pros I love the Calendar I never miss a reservation. Cons Nothing no complaints at all! everything is great Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. OB Oldjana B. Director Hospitality ### "Sar'Otel and SPA" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 February 13, 2019 Pros Calender Chart Features,Color coded room status,Multiple Rate Offers Cons Functionality of: Block to Reservation by Group Reservation Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 14, 2021 Hi Oldjana, thank you so much for your review. Please contact us so we can help you with block reservations and group reservations :) PS Petrit S. Managing Director Hospitality ### "Altea Lodges" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 13, 2019 Pros yield management, rate parity, mobile responsive Cons Party reservation, split rooms, history, trail Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 14, 2021 Hi Petrit! Thank you so much for your review. Yes, we know part reservation and room splitting is hard to learn, but we are here to help you, please contact us so we can help you learn. With history, look on the top of the reservation and in the blue bar you will see "history trail" and it will tell you the whole history of the reservation as well as what user made the changes at what time and date they did it at :) VZ Venera Z. Owner Hospitality ### "Zenith.al Albania" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 13, 2019 Pros rate management, real time monitoring, minimize human resourcing Cons extra add-ons, Bar POS, auto emails Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RX Rei X. Hotel Manager Consumer Services ### "Awesome" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 13, 2019 Pros The thing i like the most about this software are the “Reports”. They simplify the Finance Office way to much work. Cons Would be great if there was a mobile app so we don’t have to open browser/safari because it is not comfortable Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 14, 2021 Hi Rei! Thank you so much for a great review! Yes, we were aware of the front desk management sign in not being friendly enough and we made it completely mobile friendly now :D Check it out and let us know what you think :) MH Maksim H. Owner Hospitality ### "Cajupi Hotel Gjirokastra" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 13, 2019 Pros Everything including, reservation, auditing reports, booking engine Cons Party reservation, design of booking engine Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 14, 2021 Hi Maksim, thank you so much for your review. Did you know that we have a custom CSS box in our booking engine that allows you to manipulate the booking engine look to something more suitable? Contact us for codes to be put into your booking engine to alter the look, we do have a few that you may like! :) NB Neil B. Owner Hospitality ### "So easy to use and learn" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 6, 2019 Pros Thank you Inngenius for an excellent PMS. It is extremely easy to use with hardly any support required but they are always helpful when you do. Our hotel has increased revenue every year since we have been with Inngenius. I recommend it to everyone who is looking to take their hotel to the next level. Cons I would like to request if there is a way to keep track of all emails sent out for guest confirmation and folios. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 14, 2021 Hi Neil! Thank you so much for your review! We actually do have "email tasks" that can be found under Admin-scroll on the left hand side all the way down to email tasks, and you will see the emails that have been sent and their status. Have a great day! Holly J. Owner Hospitality ### "Awesome software for small property!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 24, 2019 We "inherited" Inngenius when we purchased two years ago. With a new business and new software, we had a lot of questions and they were incredibly helpful. Thorough as well as timely. We really appreciate the assistance we received. Pros The software is easy to use and the customer service is stellar. For a company our size, and for the price, we have found Inngenius to be a great value. Cons There are some features on a few of the reports and guest look-up that I wish were set up a little different. Being able to sort by, or look up by certain fields would be nice (without having to download to excel). But, honestly, this is not a major issue. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 25, 2019 Thank you Holly! You can actually do a guest look up by using the reservation list on the left hand side, hit "clear all filters" and search in the box by first or last name. It will pull up all the records with out having to download anything :) Anytime you have questions feel free to email me and I will answer them right back MO Merlyn O. Manager Hospitality ### "Since August 2014" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 January 12, 2019 I looked all over internet for a PMS that fits my small lodge and Inngenius was perfect for us, I tried others before and I was never happy, once I start using Inngenius I liked and been using it ever since. Pros Very easy to used, good technical support. Cons I would like that before any update, send a video of the changes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 14, 2019 Thank you Merlyn, what a great request, yes we will email the customer with a warning for upgrades from now on and I can post the how to videos on the news feed on the sign in page :) [View all Reviews](https://www.capterra.com/p/155801/Inngenius-PMS/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. 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